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PetSafe
®
Big Dog
Spray Bark Control
Collar
Operating Guide
Please read this entire guide before beginning.
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2 1-800-732-2677 (US), 1-800-457-3911 (Canada)
www.petsafe.net 3
Thank you for choosing PetSafe®, the best selling brand of electronic training solutions
in the world. Our mission is to be the most trusted brand in the pet ownership
experience. We want to ensure your pet’s safety by providing you with the tools and
techniques to successfully train your pet. If you have any questions, please contact the
Customer Care Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) or visit
our website at www.petsafe.net.
To get the most protection out of your limited warranty, please register your product
within 90 days at www.petsafe.net. By registering, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be
able to help you faster. Additionally, you will not have to save your product receipt as
registering serves as proof of purchase. Most importantly, PetSafe will never give or sell
your valuable information to anyone.
_____________________________________________________________________________________
Table of Contents
Components ...............................................................................................3
Features ......................................................................................................3
How the PetSafe® Spray Bark Control Collar Works ......................................4
Key Definitions ...........................................................................................4
Fit the Bark Control Collar ..........................................................................5
Ensure a Proper Spray Pattern .....................................................................6
To Insert and Remove the Battery ................................................................6
Modes of Operation ....................................................................................7
To Fill and Refill the Spray ..........................................................................7
What to Expect During Use of the Bark Control Collar ................................8
Regular Maintenance ..................................................................................8
Accessories .................................................................................................9
Frequently Asked Questions ........................................................................9
Troubleshooting ........................................................................................10
Terms of Use and Limitation of Liability ....................................................11
FCC ........................................................................................................11
Product Warranty ......................................................................................12
_____________________________________________________________________________________
“In a Tuskegee University study of adult shelter dogs wearing the PetSafe Spray Bark Control
Collar for six 30-minute sessions over two weeks, we detected no long-term adverse effects, and
all dogs dramatically reduced their barking by the second day.”
Dr. Janet Steiss and Dr. Caroline B. Schaffer
Tuskegee University
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Components
PetSafe® Big Dog
Spray Bark Control Collar
Lemon Spray
(RFA-164)
Operating Guide
PetSafe Big Dog
®
Spray Bark Control
Collar
Oper
ating Guide
Please read this entire guide before beginning.
Battery
(PetSafe
®
RFA-18)
Features
• Patented Perfect Bark™ detection ensures your dog’s bark is the only sound
that will cause the correction
• Adjustable collar for neck sizes up to 28" with the QuickFit™ Buckle
• For dogs 40+ pounds
• All-natural lemon scent is safe and effective
• Waterproof
• Good/Low battery indicator
• 40 sprays per rell
• Low spray indicator
• On/Off button
• Lifetime Limited Warranty
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How the PetSafe® Big Dog Spray Bark
Control Collar Works
The PetSafe® Big Dog Spray Bark Control Collar senses your dog’s barking. A unique,
patented sensor uses both vibration of the vocal chords and sound sensors (dualdetection) to discriminate each bark from other external noises. As he barks, he receives
a safe but annoying burst of lemon-scented spray. He’ll quickly learn the association
with this stimulation and stop the unwanted behavior. The PetSafe® Big Dog Spray Bark
Control Collar is proven effective in stopping barking when it is worn.
Important:
• DO NOT attach a leash to the Bark Control Collar. You may put
a separate non-metallic collar on your dog’s neck and attach a
leash. Note: Be sure the extra collar does not interfere with the
Sensor Probe.
• Your dog may wear a harness for attaching a leash
and/or tags while using the Bark Control Collar.
• Before playing with your dog, turn the unit off and remove the
Bark Control Collar. The activity may cause your dog to bark, which could lead to
him associating the play with the burst of spray.
• Never leave the Bark Control Collar on for more than 8 consecutive hours.
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Key Definitions
Spray Nozzle: Where the
spray ejects when your dog’s
bark is detected.
Sound Activated Sensor:
Detects the sound of your
dog’s bark.
Refill Port: Where the spray
is refilled.
Yellow LED: Low spray
indicator.
Sound
Activated Sensor
Refill Port
Spray Nozzle
On/Off Button
Tw o Color LED
Yellow LED
Sensor Probe
Two Color LED: Shows good or low battery.
On/Off Button: Turns the collar on and off, and resets the spray counter.
Sensor Probe: Detects the vibrations of your dog’s bark.
Note: The Sensor Probe is not adjustable.
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Fit the Bark Control Collar
Important: The proper t and placement of your Bark Control Collar
is important for effective operation.
To assure a proper fit, please follow these steps:
1. Make sure that the Bark Control Collar is turned off.
2. Start with your dog standing comfortably.
3. Place the Bark Control Collar high on your dog’s neck close
to the ears. Center the Sensor Probe underneath your dog’s
neck, touching the skin. Make sure the PetSafe® logo in the
front of the unit is upright. Note: It is sometimes necessary to trim
YES
NO
the hair around the Sensor Probe to make sure that contact is consistent.
4. The PetSafe QuickFit™ Collar is designed so you can
quickly attach and remove the Bark Control Collar
from your dog while maintaining the desired fit (A).
a. With the Snap Buckle fastened, thread the collar
through the Metal Buckle (B).
b. Slide the excess collar through the “C” Loop on top of the Snap
Buckle. This will hold the collar in place.
c. Once the collar fit is determined, simply use the Snap Buckle to
remove and replace the collar (C).
5. The Bark Control Collar should fit snugly, yet loose enough to
allow one finger to fit under the strap. Allow your dog to wear
the collar for several minutes, then recheck the fit. Check the
fit again as your dog becomes more comfortable with the Bark
Control Collar (D).
6. Trim the collar as follows:
a. Mark the desired length of the collar with a pen. Allow for
growth if your dog is young
A
B
or grows a thick winter coat.
b. Remove the Bark Control
Collar from your dog and
cut off excess.
Important: The Bark Control
Collar should not be worn for
more than 8 hours out of every
24-hour period.
C
D
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Ensure a Proper Spray Pattern
For the PetSafe® Big Dog Spray Bark Control Collar to perform properly, the nozzle
must be positioned correctly and there must be a clear path from the Spray Nozzle to
your dog’s snout. Follow these steps:
1. Make sure the PetSafe logo on the front of the
unit is upright and the Spray Nozzle is angled out
and pointing up towards the dog’s snout.
2. For long-haired dogs, it may be necessary to trim
the neck hairs along the path of the spray. It is
important that the spray reaches the dog’s snout
to be effective.
3. For optimal performance the spray bark collar
should be refilled before each use.
_______________________________________________________________________________________
To Insert and Remove the Battery
Note: Do not install the battery while the Bark Control Collar is on your dog.
A replacement PetSafe battery (RFA-18) can be found at many retailers. Contact the
Customer Care Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) or visit our
web site at www.petsafe.net to locate a retailer near you.
Battery Life
Average battery life is 2 to 4 months, depending on how often your dog barks. However,
due to greater use during your dog’s training, your first battery may not last as long as
replacement batteries.
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Modes of Operation
• To activate the unit, press the On/Off Button until the Green LED
Light comes on and release. The Green LED Light will ash once
every 5 seconds.
• To turn the unit off, press the On/Off Button and hold until the Red
LED Light ashes.
Note: The Yellow LED Light will flash briefly before the Red LED Light
appears. This indicates the reset sequence.
Function and Response Table
Function LED Light Response
Unit is on Green LED Light ashes once every 5 seconds
Low battery condition Red LED Light ashes 3 times every 5 seconds
Low spray warning Yellow LED Light appears
To Fill and Refill the Spray
• Remove the collar from your dog.
• Turn the unit off.
• Ensure the rell port is clean.
Note: If any dirt or debris enters the refill port when
refilling, it could cause the unit to become clogged and
malfunction. Please read the “Regular Maintenance”
section for proper care.
• Hold the Spray can upright and rmly press the
nozzle down into the Rell Port. Hold for 15 seconds
and remove.
Note: If spray leaks out, you may need to press harder to
complete the seal.
15
seconds
• Turn the unit on.
• For optimal performance the spray bark collar should be relled before each use.
Important: To reset the Spray Counter, press the On/Off Button until the Yellow
LED Light comes on, and release the button. The Green LED Light will resume
to 1 ash every 5 seconds.
Note: It is important that the On/Off Button be released immediately after the Yellow LED Light
comes on or the unit will be turned off.
Refill canisters are available. Choose from lemon-scented or unscented spray. Contact
the Customer Care Center
at 1-800-732-2677 (US), 1-800-457-3911 (Canada) or visit
our web site at www.petsafe.net to locate a retailer near you.
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What to Expect During Use of the Bark Control Collar
Important: Do not leave your dog alone the first few times he wears the Bark
Control Collar.
Place the Bark Control Collar properly on your dog and wait nearby until he barks.
Most dogs will understand very quickly that the Bark Control Collar is disrupting their
urge to bark and will relax and stop barking. Because the burst of Lemon Spray from
the Bark Control Collar may be surprising or startling at first, some dogs may bark
more at the initial correction.
On rare occasions, a dog may get into a bark-spray-bark-spray cycle. If this happens,
reassure your dog with calm, soothing tones. As your dog relaxes, he will understand
that if he becomes quiet, he will not receive any more spray bursts. The small minority
of dogs that have this reaction should only have it the first time they wear the Bark
Control Collar.
You should notice a reduction in your dog’s barking within the first couple of days
that he wears the Bark Control Collar. At this point, it is important to remember the
learning process is still not complete. Dogs will “test” this new learning experience and
will increase their attempts to bark. This usually occurs during the second week a dog
wears the Bark Control Collar. If this does occur, remain consistent and do not alter
your use of the Bark Control Collar. You must place the Bark Control Collar on your
dog in every situation when you expect him to be quiet. If your dog is not wearing the
Bark Control Collar, he may resume barking and his learning would suffer a setback.
_____________________________________________________________________
Regular Maintenance
• For comfort, safety, and effectiveness of this product, please ensure that you check the
fit of your pet’s collar frequently.
• The Bark Control Collar should not be worn for more than 8 hours out of every
24-hour period to prevent irritation. If any skin irritation is observed, discontinue the
use of the collar for a few days. If the condition persists beyond 48 hours, see your
veterinarian.
• The spray from the Bark Control Collar may stick to the hair under your dog’s snout.
Clean your dog’s hair weekly with a washcloth and a mild hand soap. Rinse and dry
your dog’s neck thoroughly.
• If spray, dirt or debris accumulates on the Bark Control Collar (including the nozzle
and refill port), wipe the receiver clean with a damp cloth and dry thoroughly. It is
recommended that the unit be cleaned monthly or as needed to prevent clogging.
The need for cleaning will depend on usage.
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Accessories
To purchase additional accessories for your PetSafe® Big Dog Spray Bark Control
Collar, contact the Customer Care Center at 1-800-732-2677 (US), 1-800-457-3911
(Canada) or visit our website at www.petsafe.net to locate a retailer near you.
Component Part Number
Battery - one pack RFA-18
Lemon Spray Canister
(MSDS sheet available upon request)
RFA-164
Unscented Spray Canister
(MSDS sheet available upon request)
PAC19-11883
Snap Buckle RFA-226
Frequently Asked Questions
Will my dog stop barking
completely?
• The Bark Control Collar effectively stops barking when it is worn.
It should only be worn during periods of unwanted barking.
Will another dog’s bark set
off the Bark Control Collar?
• No.
Is the Bark Control Collar
safe and humane?
• Yes. The Bark Control Collar is designed to get your dog’s
attention, not to punish him.
Will the Bark Control Collar
work for my dog?
• The Bark Control Collar is safe and effective for all breeds and
sizes of dogs.
Is the spray harmful?
• The spray uses a lemon fragrance that dogs nd unpleasant. It
dissipates quickly and is safe for humans and pets.
Will this work with long-
haired dogs?
• Yes. It may be necessary to trim the hair on your dog’s neck so it
does not block the spray from reaching his snout.
Does the spray need to hit
my dog’s nose?
• No. The spray is very ne and simply creates a mist in the region
of the snout.
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Troubleshooting
The Bark Control Collar
does not spray.
• Ensure that the battery is properly installed.
• Replace the battery.
• Rell the Spray.
• Ensure the spray nozzle is not clogged.
Note: See “Regular Maintenance” section.
• If the Bark Control Collar still does not spray, contact the
Customer Care Center at 1-800-732-2677 (US),
1-800-457-3911 (Canada).
My Bark Control Collar
sprays, but my dog keeps
barking (does not respond to
the burst of spray).
• Tighten the Bark Control Collar and make sure the Sensor Probe
is centered on the front of the dog’s neck.
• Check to make sure the Spray Nozzle points towards the dog’s
snout.
• Make sure your dog’s hair does not block the spray. If so, trim the
hair so the spray can reach the snout area.
• If your dog still does not respond, contact the Customer Care
Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada).
When I try to refill the
Lemon Spray, the spray
leaks out around the Spray
Nozzle.
• Hold the Spray can upright. If it is held at an angle, it will not
create a good seal.
• Press rmly on the Spray can to create a good seal.
• If the spray continues to leak, contact the Customer Care Center
at 1-800-732-2677 (US), 1-800-457-3911 (Canada).
I have refilled the Spray
Bark Control Collar and
the yellow LED continues
to flash.
• Ensure the spray counter has been reset.
Note: See “To Fill and Refill the Spray” section.
• If the yellow LED continues to ash after the spray counter has
been reset, contact the Customer Care Center at 1-800-732-2677
(US), 1-800-457-3911 (Canada).
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Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and
notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament of your pet may not
work with this Product. We recommend that you not use this Product if your pet is aggressive. If you are unsure
whether this is appropriate for your pet please consult your veterinarian or certified trainer.
Proper use includes reviewing the entire Guide provided with your Product and any specic Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke.
Using this Product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental, special or
consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product.
Buyer assumes all risks and liability from the use of this Product.
5. Modication of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices under which this
Product is offered.
_____________________________________________________________________
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
CAUTION: Modication or changes to this equipment not expressly approved by Radio Systems® Corporation
may void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult customer care, the dealer, or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est con forme à la norme NMB-003 du Canada.
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Non-Transferrable Limited Warranty
WHAT IS COVERED:
Radio Systems® Corporation d/b/a PetSafe® (hereinafter referred to as
“PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser
or subsequent owner, that its PetSafe electronic product, when subject to normal and proper
residential use, will be free from defects in material or workmanship for the life of the product.
When serviced by PetSafe Customer Service, PetSafe covers labor for the first year of ownership;
after the first year, a service charge will apply for the repair or replacement of the product. The
limited warranty is non-transferrable and shall automatically terminate if the original retail
consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe
product is installed. In the event of defect, these are your exclusive rem
edies.
PROPER PRODUCT USE: This product is designed only for use with domesticated
animals; do not use this product for any other purpose. However, the specific temperament
of your animal may not work with this product. We recommend that you do not use this
product if your animal is aggressive. If you are unsure whether this product is appropriate for
your animal, please consult with your veterinarian or certified trainer before you use this product.
Please see the instruction manual for additional important information.
WHAT IS NOT COVERED: This non-transferrable limited warranty does not provide
protection against, and PetSafe will have no liability under this non-transferrable limited
warranty for any failure, defect or damage caused by events and situations beyond normal
residential exposure conditions, including, but not limited to: commercial use, misuse, abuse,
neglect, improper installation or installation not in accordance with PetSafe’s instructions,
use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper
use, improper storage, attempted repair or service by anyone other than PetSafe Customer
Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed
in or upon, discoloration or other damage caused by pollution, sunlight, other environmental
conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not
involving manufacturing defects in the PetSafe product. Furthermore, this non-transferrable
limited warranty does not cover damage to or defects in the products caused by any animal.
Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses
whatsoever in connection with the removal, repair or installation of either the original or
replacement component(s).
REGISTERING THE PRODUCT: Within thirty (30) days of purchase, please go to
www.petsafe.net to register your purchase. You may be required to provide proof of purchase to
obtain warranty coverage. Please keep this information in a safe place.
MAKING A WARRANTY CLAIM: To obtain warranty service, call the PetSafe Customer Care
Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) for assistance.
Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or
refurbished part. This non-transferrable limited warranty will then apply to either the new or
refurbished part for the remainder of the original non-transferrable limited warranty period.
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EXCLUSIONS: REPLACEMENT AS PROVIDED UNDER THIS NONTRANSFERRABLE LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. NEITHER LABOR TO REMOVE THE PART NOR LABOR TO INSTALL
THE REFURBISHED OR REPLACED PART IS COVERED.
THIS NON-TRANSFERRABLE LIMITED WARRANTY IS IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. PetSafe EXPRESSLY DISCLAIMS AND EXCLUDES
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. PetSafe ALSO DISCLAIMS AND EXCLUDES
ALL LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE, DIRECT,
INDIRECT, SPECIAL OR ANY OTHER DAMAGES ARISING OUT OF OR
CONNECTED WITH THE PURCHASE, USE OR MISUSE OF THIS PRODUCT OR
FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES OR BREACH
OF CONTRACT OR OTHERWISE. PURCHASER ASSUMES ALL RISKS AND
LIABILITIES FROM THE USE OR MISUSE OF THIS PRODUCT. PetSafe DOES
NOT AUTHORIZE ANY OTHER PERSON OR AGENT TO MAKE ANY OTHER
EXPRESS OR IMPLIED WARRANTIES.
FURTHERMORE, PetSafe WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR
INJURY RESULTING FROM DELAY IN DELIVERY OF REPLACEMENT PARTS OR
FOR ANY FAILURE BY PetSafe TO PERFORM COVERED REPAIR WORK DUE TO
CIRCUMSTANCES BEYOND PetSafe’s CONTROL.
GOVERNING LAW: This non-transferrable limited warranty shall be governed by the law of
the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their
conicts of laws principles. Furthermore, the United Nations Convention on Contracts for the
International Sale of Goods is hereby excluded in its entirety from application to this non-
transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox
County, Tennessee.
These warranties give you specific legal rights, and you may also have other rights that vary from
state to state. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
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Radio Systems Corporation
10427 Electric Ave.
Knoxville, TN 37932
1-800-732-2677 (US), 1-800-457-3911 (Canada)
www.petsafe.net
400-843/3
©2007 Radio Systems Corporation
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