Petsafe Big Dog Remote Trainer User Manual [en, de, es, fr, it]

ST-100

Remote Trainer Système de dressage Trainer met afstandsbediening Sistema de adiestramiento Sistema di addestramento Ferntrainer

Operating Guide

Manuel d’utilisation

Gebruiksaanwijzing

Manual de funcionamiento

Guida all’uso

Gebrauchsanweisung

Please read this entire guide before beginning

Veuillez lire ce manuel en entier avant de commencer

Gelieve deze gids volledig door te lezen voordat u begint

Bitte lesen Sie die ganze Gebrauchsanleitung vor der Inbetriebnahme aufmerksam durch

Si prega di leggere attentamente la guida all’uso prima di utilizzare il collare

Por favor, lea detenidamente este manual antes de empezar

IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols Used in this Guide

This is the safety alert symbol. It is used to alert

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you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.

• Not for use with aggressive dogs. Do

not use this product if your dog is aggressive, or if your dog is prone to aggressive behaviour. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certi ed trainer.

• Risk of explosion if battery is replaced by an incorrect type. Do not short circuit,

mix old and new batteries, dispose of in  re, or expose to water. When batteries are stored or disposed, they must be protected from shorting. Dispose of used batteries properly.

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• The PetSafe® ST-100 Remote Trainer is not a toy. Keep away from the reach of children. Use it only for its training purpose.

• Safety during on-lead training. It is vitally important that you and your dog remain safe while learning during on-lead training. Your dog should wear a flat collar or a harness attached to a strong lead, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.

Risk of skin damage. Please read and follow the instructions in this manual. Proper  t of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.

• Avoid leaving the collar on the dog for more than

12 hours per day.

• When possible reposition the collar on the pet’s

neck every 1 to 2 hours.

• Check the  t to prevent excessive pressure; follow

the instructions in this manual.

• Never connect a lead to the electronic collar; it

will cause excessive pressure on the contacts.

• When using a separate collar for a lead, don’t

put pressure on the electronic collar.

• Wash the dog’s neck area and the contacts of the

collar weekly with a damp cloth.

• Examine the contact area daily for signs of a rash

or a sore.

• If a rash or sore is found, discontinue use of the

collar until the skin has healed.

• If the condition persists beyond 48 hours, see

your veterinarian. For additional information on bed sores and pressure necrosis, please visit our website.

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These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may  nd after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.

• The PetSafe used only on healthy dogs. We recommend that you take your dog to a veterinarian before using the collar if he is not in good health.

• Do not shave the pet’s neck as this may increase the risk of skin irritation.

• You should not make the collar any more tight than is required for good contact. A collar that is too tight will increase the risk of pressure necrosis in the contact area.

ST-100 Remote Trainer must be

Training Guide

Please visit our website at www.petsafe.net to download a detailed Training Guide for this unit or contact our Customer Care Centre for further assistance. For a listing of telephone numbers in your area, visit our website at www.petsafe.net.

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Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love—essentials that in uence memories for a lifetime. If you have any questions about our

products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Centre. For a listing of Customer Care Centre telephone numbers, visit our website at www.petsafe.net.

To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Centre, we will be able to help you faster. Most importantly, PetSafe

will never give or sell your valuable information to anyone. Complete warranty information is available online at www.petsafe.net.

Table of Contents

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Other Items You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Key De nitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Operating Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Prepare the Remote Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Prepare the Receiver Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Fit the Receiver Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Pair the Remote Transmitter and Receiver Collar . . . . . . . . . . . . . . . . . .18

Training Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Test the Remote Trainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Teaching the Positive Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Find the Best Stimulation Level for Your Pet . . . . . . . . . . . . . . . . . . . . . .21

+2 Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Dog Training Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Test Light Tool Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Important Recycling Advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

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Components

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Remote

Transmitter

Wrist Strap

Little Dog

Receiver Collar

Test Light

Tool

3-volt

Lithium

Batteries

(CR2032)

Big Dog

Receiver Collar

Operating

Guide

Other Items You May Need

• Small Phillips screwdriver

• Pliers

• Scissors

• Lighter

• Non-metallic collar and 10 m lead

How the System Works

Now you can experience the difference a Remote Trainer can make. Spend less time training and more time enjoying your dog. The PetSafe® ST-100 Remote Trainer is easy to use with an advanced digital display that tells you exactly what level of Static Stimulation you areusing.

The PetSafe pet without a lead in a range of up to 100 metres. At the push of a button, your Remote Transmitter sends a signal activating your dog’s Receiver Collar. He receives a safe but annoying Static Stimulation. He’ll quickly learn the association between his behaviour and your training; in no time, you’ll have a better-behaved pet. The PetSafe®

ST-100 Remote Trainer assists you in controlling your

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ST-100 Remote Trainers have been proven safe, comfortable, and effective for both small and large dog breeds.

Using the Remote Trainer consistently and correctly, any basic obedience commands can be taught and many misbehaviours that your pet exhibits can be corrected.

Important: The Remote Trainer has a range up to 100 metres. Hold the Remote Transmitter in a horizontal position away from your body to achieve optimum range. Terrain, weather, vegetation, transmission from other radio devices, and other factors will affect the maximum range.

Features

• Up to 100 metre range

• 16 levels of Static Stimulation plus Tone only

• +2 Boost for distractions

• Easy to use Digital Remote Transmitter

• Waterproof Receiver Collar

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Key De nitions

Belt Clip

Tone Button (green)

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Stimulation Button (yellow)

Stim Down

Button

Remote Transmitter: Transmits the signal to the Receiver Collar. Tone Button (Green): Sends an audible tone to the Receiver

Collar. No Static Stimulation is delivered.

Stimulation Button (Yellow): Delivers Static Stimulation through

the Contact Points on the Receiver Collar at the level shown on the Digital Display. When held down for 12 consecutive seconds, the Remote Transmitter will “time-out”, and you must release and

press the button again before additional Static Stimulation can bedelivered.

+2 Boost Button (Red): When pressed, instantly adds a boost of 2 levels above current Stimulation Level. Cannot exceed the 8 High Stimulation Level.

Stimulation Down Button (-): Decreases Stimulation Level by 1. Stimulation Up Button (+): Increases Stimulation Level by 1. Digital Display: Indicates Stimulation Level, pairing mode and

battery status. See “Prepare the Remote Transmitter” section for moredetails.

Digital Display

LED Indicator Light

+2 Boost Button (red)

Stim Up Button

Battery Cover

Wrist Strap Loop

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Transmitter LED Indicator Light: 3 colors indicate which

function the Remote Transmitter is currently performing.

Green LED: Indicates Tone is being transmitted. Red LED: Indicates Static Stimulation is being transmitted. Also

indicates low battery.

Orange LED: Indicates pairing command is being transmitted.

Receiver Collar: Delivers Static Stimulation or Tone only signal

from the Remote Transmitter. It is waterproof. Antenna: Receives the signal that is emitted from the Remote

Transmitter. The antenna on the Little Dog Receiver Collar is inside the nylon collar. The Big Dog Receiver Collar antenna is internal.

On/Off Button: Momentarily pressing and holding this button turns the Receiver Collar on and off.

Contact Points: Deliver Static Stimulation to your pet from the Remote Transmitter.

Receiver Indicator Light: Indicates that a button is pressed and also serves as a low-battery indicator.

Red LED: Indicates low battery and when Stimulation Button is pressed.

Green LED: Indicates good battery and when Tone Button is pressed. Also indicates when pairing mode is complete.

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Little Dog Receiver Collar

Antenna

Receiver

Indicator

Light

ON/OFF

Contact

Button

Big Dog Receiver Collar

Receiver

Indicator

Light

Contact

Points

Battery Lid

Points

ON/OFF

Button

Battery Lid

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OPERATING GUIDE

STEP 1

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Prepare the Remote Transmitter

To Insert and Remove the Battery

1. To remove, use the Test Light Tool or a coin and turn the battery cover counter-clockwise until the right triangle aligns with the

unlock symbol on the Remote Transmitter housing (1A).

2. Install two (2), 3-volt (CR2032) batteries positive (+) side up (1B).

3. To replace the battery cover, align the right triangle with the unlock symbol, press down and turn clockwise (1C) so that the right triangle aligns with the lock symbol on the Remote Transmitter housing.

1A 1B 1C

To verify the batteries are inserted correctly

1. Press any button on the Remote Transmitter. The Digital Display should activate showing the current Static Stimulation level.

2. If the Digital Display doesn’t activate, you may have inserted the batteries backwards. Check to ensure that the (+) side is up.

3. If the Digital Display still does not activate, contact the Customer Care Centre.

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Risk of explosion if battery is replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in  re, or expose to water. When batteries are stored or disposed, they must be protected from shorting. Dispose of used batteries properly.

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Remote Transmitter Digital Display

The display stays on for approximately 30 seconds after a button press. After 30 seconds with no button press, the display shuts off and the Remote Transmitter goes into battery conservation mode. Pressing any button will turn the display back on. The symbols on the display are explained below.

L indicates low stimulation levels ranging from 1-8, and appears in the lower left corner

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before the battery indicator.

H indicates high stimulation levels ranging from 1-8, and appears in the lower right corner after the battery indicator.

The battery indicator provides constant awareness of your battery’s power level. Divided into segments, 3 indicates high battery power, 2 indicates medium, 1 indicates low (replace soon) and no bars indicate critically low (replace immediately).

Note: Red LED will  ash 3 times every 5 seconds to indicate low battery.

P indicates Remote Transmitter is ready to pair with Receiver Collar. Press the Stimulation Down (-) Button through the stimulation levels to display and beginpairing.

Transmitter LED Indicator Light – Function and Response

Button Button Function

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Tone (green) Delivers audible tone to

Stimulation (yellow)

ReceiverCollar

Delivers Static Stimulation to Receiver Collar based on current level shown on Digital Display (Static Stimulation will time-out if pressed continuously for 12 seconds or longer and will reset after release)

+2 Boost (red)

Tone and Stimulation Buttons held simultaneously

Delivers Static Stimulation at 2 levels higher than the current setting (can not exceed level 8 High and will also timeout after button is held for 12 continuousseconds)

Transmits Pairing command to Receiver Collar when P is visible on Digital Display

Transmitter

Indicator

Light

Response

Green LED on for length of button press

Red LED on for length of buttonpress

Note: Red LED will also  ash 3 times every 5 seconds to indicate lowbattery.

Red LED on for length of buttonpress

Orange LED on for length of button press

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STEP 2

Prepare the Receiver Collar

To Insert and Remove the Batteries

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TO REMOVE

SLIDE THEN LIFT

TO REMOVE

SLIDE THEN LIFT

Batteries (CR2032)

1. Remove the screws with a small Phillips screwdriver, applying adequate pressure for the screwdriver head to  t snugly into thescrew (2A).

2. Push the Battery Lid up according to the arrows stamped on the Battery Lid (2A).

3. Slide the Battery Lid out.

4. Install two (2), 3-volt batteries positive (+) side up (2B). Slide the Battery Lid into the Receiver Collar.

5. Reinstall the screws (2B). Do not over-tighten the screws.

The Receiver Collar is waterproof. When changing the batteries, be sure to keep the area free of dirt and debris. Also, ensure the screws are  ush with the Battery Lid. Replacement batteries (3-volt, CR2032) can be found at many retailers. Contact the Customer Care Centre or visit our website at www.petsafe.net for a list of common retailers.

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To Turn the Receiver Collar On

1. Press and hold the On/Off Button until the unit beeps and the Green LED light comes on. (This takes approximately

onesecond.)

2. Release the On/Off Button.

In normal mode, the Green LED will  ash once every 5 seconds, indicating the Receiver Collar is on and ready to receive a signal from the Remote Transmitter.

To Turn the Receiver Collar Off

1. Press and hold the On/Off Button until the unit beeps and the LED

light shuts off. (This takes approximately 3 seconds.)

2. Release the On/Off Button. Note: To extend the life of the batter- ies, turn the Receiver Collar off when it is not in use.

Important: If the Receiver Collar is left on continuously, the

maximum battery life will be two weeks.

Receiver Indicator Light – Function andResponse

Receiver Collar Function Green LED Response

Power on Flashes once Normal operation -

Goodbattery Training Tone On length of button press Pairing complete Flashes 5 times

1  ash every 5 seconds

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Receiver Collar Function Red LED Response

Power off On for 3 seconds Normal operation - Low battery 3  ashes every 5 seconds Static Stimulation On length of button press

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STEP 3

Fit the Receiver Collar

Important: The proper  t and placement of your Receiver Collar is

important for effective operation. The Contact Points must have direct contact with your dog’s skin on the underside of his neck.

Please refer to page 2 for Important SafetyInformation.

To assure a proper  t, please follow these steps:

1. Make sure that the Receiver Collar is turned off.

2. Start with your dog standingcomfortably(3A).

3. Place the Receiver Collar on your dog’s neck close to the ears. Center the Contact Points underneath your dog’s neck, touching the skin (3B).

Note: It is sometimes necessary to trim the hair around the Contact Points to make sure that contact is consistent.

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Do not shave the pet’s neck as this may increase the risk of skin irritation.

4. Check the tightness of the Receiver Collar by inserting one

 nger between the collar and your dog’s neck (3C). The  t should be snug but not constricting.

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5. Allow your dog to wear the Receiver Collar for several minutes

then recheck the  t. Check the  t again as your dog becomes more comfortable with the Receiver Collar.

6. Trim the collar as

follows(3D): a. Mark the desired length

of the collar with a pen. Allow for growth if your

pet is young or grows a thick winter coat.

b. Remove the Receiver

Collar from your pet and cut off the excess. Important: Do not cut the part of the collar containing the Antenna on the Little Dog Remote Trainer.

c. Before placing the Receiver Collar back onto your pet, seal

the edge of the cut collar by applying a  ame along the frayededge.

You should not make the collar any more tight than is required for good contact. A collar that is too tight will increase the risk of pressure necrosis in the contact area.

Care and Cleaning

• Your dog’s neck and the Contact Points must be washed weekly

with a damp cloth.

• Be sure that your pet’s neck is thoroughly dry before placing the

Receiver Collar back on his neck.

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Risk of skin damage.

• For comfort, safety and effectiveness of this product, please ensure that you check the  t of your pet’s collar frequently. If any skin irritation is observed, discontinue the use of the collar for a few days. If the condition persists beyond 48 hours, see your veterinarian.

• Do not attach a lead to the collar. This can result in pulling the Contact Points too tightly against your pet’s neck. Attach a lead to a separate, non-metallic collar or harness, making sure the extra collar does not put pressure on the Contact Points.

• Please refer to page 2 for additionalinformation.

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To Re-Thread the Collar

Slide Buckle

Ridges

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The slide buckle prevents the collar from becoming loose around your pet’s neck.

The ridges must be facing up; the collar will slip if it is not properlythreaded.

STEP 4

Pair the Remote Transmitter and Receiver Collar

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If your Receiver Collar does not beep when the Tone Button of the Remote Transmitter is pressed, or if you feel the Receiver Collar is not responding to the Remote Transmitter, follow these steps to pair:

1. Start with the Receiver Collar off your pet and powered off.

2. Press and hold the On/Off Button until the Green LED light shuts off. When the Green LED shuts off, release the On/Off Button and the Receiver Collar LED will  ash green.

3. Place the Remote Transmitter into pairing mode by pressing the Stimulation Down (-) Button until the Digital Display shows P.

4. Press the Tone and Stimulation Buttons simultaneously (the Orange LED should be lit) until the Receiver Collar  ashes the Green LED 5 times, indicating it has learned the Remote Transmitter ID.

5. Change the level to 1 Low by pressing the Stimulation Up (+) Button on the Remote Transmitter and then press the Tone Button. The Receiver Collar should emit a tone, verifying that it is paired with the Remote Transmitter.

6. If the Receiver Collar does not respond, please contact the Customer Care Centre.

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TRAINING GUIDE

Test the Remote Trainer

We recommend you experience  rst-hand how the PetSafe® ST-100 Remote Trainer functions. Always begin at the lowest level and increase the intensity up to your personal comfort level.

1. Place your  ngers on both Contact Points of the Receiver Collar.

2. Hold the Remote Transmitter approximately 0.6 m from the Receiver Collar and press the Stimulation Up Button to show Level 1 on the Digital Display. Press the Stimulation Button (yellow). At this level you may not feel the quick on/off Static Stimulation followed by the controlled Static Stimulation while holding the button down.

Note: An automatic safety time-out will be triggered if any Stimulation Button is held for more than 12 seconds. Once released, the Stimulation Button resets to normal functionality.

3. Increase the intensity until the sensation begins to feeluncomfortable.

General Tips

Introducing the Remote Trainer: Introduce your PetSafe®

Receiver Collar when your dog graduates from puppy stage and understands basic obedience commands. PetSafe® Receiver Collars should only be used with pets who are over 6 months of age.

Note: Other pets in hearing range will be affected by the training tones. Therefore, training sessions should be conducted out of hearing range of other pets.

Avoiding a “Collar Wise” dog: Try to avoid letting your dog become “collar wise”, obeying only when wearing the PetSafe® Receiver Collar. Similarly, avoid letting the dog learn to obey only when seeing the Remote Transmitter in your hand. This is easy to prevent (see “Remain the Leader” in the following “Dog Training Recommendations” section).

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Training Sessions & Determining Stimulation Levels: Keep

your training sessions short and watch your dog’s reaction - your pet will tell you what level of Static Stimulation is appropriate to use and when to release the button. Please refer to “Find the Best Stimulation Level for Your Pet” for additional information.

Stopping Unwanted Behaviour: When stopping unwanted

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behaviour, it is suggested to use higher levels of Static Stimulation the pet should be convinced that his unacceptable actions (not you) caused the annoying sensation to happen.

Dogs First Learn One Command: Focus on learning one com-

mand before moving on to another. When teaching a command like “heel”, “come”, “sit”, or “down”, many trainers recommend using low levels of Static Stimulation. The dog quickly learns to turn off or completely avoid the unpleasant sensation.

Reinforcing Known Commands: To reinforce commands the dog already knows, it is suggested to use medium Static Stimulation levels. This teaches the dog to respect instructions by always listening and obeying.

Note: Using praise or treats to reward the correct response is great for encouraging the dog, but it is suggested you and your family members always remain the dog’s leader.

Never use the Remote Trainer to correct or eliminate any form of aggressive behaviour. We recommend you contact your local veterinarian or professional trainer to determine if your pet might be aggressive.

Teaching the Positive Tone

Before using the Remote Trainer to correct your pet, spend 10 to 15 minutes per day for 2 or 3 days helping him create the association of the Tone with reward and praise. To accomplish this:

1. Push the Tone Button (green) for 2 consecutive seconds.

2. Release the button and immediately reward your pet with verbal

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praise, petting, or a small food reward. Spend 3 to 5 seconds on your rewarding.

3. Wait a few minutes and repeat holding the Tone Button for 2 seconds following with praise.

Vary the reward to prevent your pet from anticipating a speci c type. This stage of training is complete when your pet obviously anticipates a reward when he hears the positive Tone.

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Find the Best Stimulation Level for Your Pet

Important: Always start at the lowest level and work your way up.

The Remote Trainer has 8 Low and 8 High Stimulation Levels. This allows you to choose the Static Stimulation that is best for your pet.

Once you have placed the Receiver Collar on your pet, it is time to  nd the Stimulation Level that is best for him. This is called the Recognition Level.

A slight change in your pet’s behaviour, such as looking around in curiosity, scratching at his collar, or  icking his ears, indicates the Recognition Level that is best for him.

Follow the steps below to  nd your pet’s Recognition Level:

1. Starting at Level 1 Low on the Digital Display, press the Stimulation Button (yellow) continuously for 1 to 2 seconds. Note:

When the Stimulation Button is held down for 12 consecutive seconds, the Remote Transmitter will “time-out”. You must release and press the button again before additional Static Stimulation can be delivered.

2. If your pet shows no reaction, repeat the Stimulation Level several times before moving up to the next level.

3. YOUR PET SHOULD NOT VOCALISE OR PANIC WHEN RECEIVING STIMULATION. IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.

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4. Move up through the Stimulation Levels until your pet reliably

responds to the Static Stimulation.

5. If your pet continues to show no response at Level 8 High, check

the  t of the Receiver Collar. If your pet has long or thick hair, contact our Customer Care Centre to obtain a longer set of Contact Points. Then go back to step number 1 and repeat the

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process. If this still does not yield any results, your pet’s hair will need to be trimmed around the Contact Points.

Do not shave the pet’s neck as this may

If, after completing all of these steps, your dog still does not indicate he is feeling the Static Stimulation, please contact our Customer Care Centre or visit our website at www.petsafe.net.

increase the risk of skin irritation.

+2 Boost

A press of this button (red) sends a signal to the Receiver Collar to

issue a Static Stimulation that is 2 levels higher than the currently selected level. For example, if the Stimulation Level is set at Level 2 Low, a touch of the +2 Boost button will stimulate at Level 4 Low.

Note: The system can not exceed the 8 High Stimulation Level.

Dog Training Recommendations

When Training Begins: Training starts the moment you bring

your puppy home. While your dog will not be ready for the PetSafe® products until he has matured, you should begin basic training immediately.

Remain the Leader: Stop your dog from becoming “collar wise”. An easy solution known as “Collar Conditioning” will help prevent the dog from listening only when wearing the Receiver Collar and disobeying when he is not wearing it. First,  t the Receiver Collar on your dog. Second, immediately take your dog outside or do something he enjoys; don’t activate the Receiver Collar. Let the dog wear it during non-training sessions. Your dog should believe wearing the Receiver Collar can also result in having fun. It should

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not be perceived as punishment. Place the Receiver Collar on and off the dog at various times for short or longer periods to make wearing it a normal routine. Similarly, don’t let the dog learn to obey only when he sees the Remote Transmitter. Also carry the Remote Transmitter, but don’t use it all the time. How long should this process take? Professional trainers’ opinions vary from a few days to a couple of weeks.

Focus on the Dog: Professional trainers’ opinions vary on some issues, but all users of remote training systems strongly recommend watching your dog, not the Remote Transmitter, when training.

PetSafe

products are speci cally designed to make this task simple. It is easy and you should  nd the point where your dog  rst perceives the Static Stimulation. See “Find the Best Stimulation Level for Your Pet”.

“Good Dog” in the Home or Outside: Stopping unwanted behaviour is easy using the PetSafe® ST-100 Remote Trainers. Your dog can be good in and out of the house. Remember to be fair to the dog and remove temptation whenever possible.

Be Consistent and Responsible: Correct your dog every time he misbehaves. Only let responsible family members use the Remote Trainer. It is not a toy!

Please visit our website at www.petsafe.net to download a detailed Training Guide for this unit that teaches basic obedience commands and how to eliminate unwanted behaviour.

Learn how to use the PetSafe® ST-100 Remote Trainer to teach your dog the following basic commands:

• Sit

• Come

• Stay

And eliminate the following unwanted behaviour:

• Jumping up

• Digging

• Chasing

• Excessive Barking

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Accessories

To purchase additional accessories for your PetSafe® ST-100 Remote Trainer, visit our website at www.petsafe.net to locate a retailer near you and for a listing of Customer Care Centre telephone numbers in your area.

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Frequently Asked Questions

Is the Static

Stimulation safe for my pet?

How old does a pet have to be before using the

PetSafe RemoteTrainer?

ST-100

Once my pet is trained and has been obeying my commands, will he have to continue to wear the ReceiverCollar?

Is the Receiver Collar waterproof?

While the Static Stimulation is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results.

Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”. The system should only be used with pets who are over 6 months of age. The Receiver Collar may be too large for dogs under 3.6 kg. If your pet is injured or its mobility is otherwise impaired, contact your veterinarian or professional trainer before use.

Probably not. He may need to wear the Receiver Collar from time to time forreinforcement.

Yes. When changing the batteries, be sure to keep the area free of dirt and debris. Also, make sure the screws are  ush with the Battery Lid.

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Will I get exactly 100 m of range with the ST-100 Remote Trainer?

How long can I continuously deliver Static Stimulation to my pet?

Can I use the PetSafe® ST-100 Remote Trainers on aggressive pets?

What do I do if my pet’s neck becomes red and irritated?

Can I attach a lead to the Receiver Collar?

PetSafe®

The range you get with your PetSafe® ST-100 Remote Trainer will vary according to terrain, weather, vegetation, as well as transmission from other radio devices. To get the maximum amount of range, hold the Remote Transmitter in a horizontal position away from your body. See “How the System Works” for tips on maximizing your range.

The maximum amount of time you can press the Stimulation Button and deliver Static Stimulation to your pet continuously is 12 seconds. After this, the Remote Transmitter will time-out and the Stimulation Button must be released and pressed again.

We do not recommend any of our products be used on aggressive pets. We recommend you contact your local veterinarian or professional trainer to determine if your pet might beaggressive.

This condition is due to the Contact Points irritating the skin. Discontinue use of the Receiver Collar for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, replace the Receiver Collar and monitor the skin condition closely.

Do not attach a lead to the Receiver Collar. This can result in pulling the Contact Points too tightly against your pet’s neck. Attach a lead to a separate, non-metallic collar or harness, making sure the extra collar does not put pressure on the Contact Points.

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Troubleshooting

The answers to these questions should help you solve any problem you have with this system. If they do not, please contact the Customer Care Centre or visit our website at www.petsafe.net.

My pet is not

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responding when I press abutton.

The Receiver Collar will not turn on.

The Receiver Collar is not responding to the Remote Transmitter.

• Make sure the Receiver Collar has been turned on.

• If your range has reduced from the  rst time you used the Remote Trainer, the batteries may be low in either the Remote Transmitter or Receiver Collar.

• Many factors can impact the amount of range you have with the Remote Trainer. For a list of these factors, see “How the System Works”.

• Test the Receiver Collar. See “Test Light Tool Instructions” for details.

• Increase the Stimulation Level. Refer to “Find the Best Stimulation Level For Your Pet” for more information.

• Make sure the Receiver Collar’s Contact Points are placed snugly against your pet’s skin. Refer to “Fit the Receiver Collar” for more information.

• Check that two (2) CR2032 batteries have

been installed properly. See “To Insert and Remove the Batteries.”

• Verify the Receiver Collar is on.

• If the Indicator Light does not come on when a button is pressed on the Remote Transmitter, ensure that the batteries are inserted properly.

• If the  rst two solutions did not resolve your problem, see “Pair the Remote Transmitter and the Receiver Collar.”

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Test Light Tool Instructions

1. Turn the Receiver Collar on.

2. Hold the Test Light Tool Contacts to the Contact Points.

3. Press the Stimulation Button on the RemoteTransmitter.

4. The Test Light will  ash. Note: At higher

Stimulation Levels, the Test Light will  ashbrighter.

5. Turn the Receiver Collar off.

Save the Test Light Tool for future testing. Note: If the Test Light Tool

does not  ash, replace the Receiver Collar batteries and then re-test. If Test Light Tool still does not  ash, contact the Customer Care Centre or visit our website at www.petsafe.net.

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Battery Disposal

Separate collection of spent batteries is required in many regions; check the regulations in your area.

Lithium Manganese Dioxide Coin Cell contains  ammable materials, such as organic solvents. Improper battery handling may cause

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leakage, heating, explosion or ignition of the battery, which may lead to injury. Excessive heating may cause deformation of the gasket, leakage or performance deterioration of the battery.

Important Recycling Advice

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no longer require this equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order that it can be placed in our recycling system. If this is not possible, please contact the Customer Care Centre for further information. For a listing of Customer Care Centre telephone

numbers, visit our website at www.petsafe.net.

Compliance

This equipment has been tested and found to comply with relevant EU Electromagnetic Compatibility, Low Voltage and R&TTE Directives. Before using this equipment outside the EU countries, check with the relevant local R&TTE authority. Unauthorized changes or modi cations to the equipment that are not approved by Radio Systems Corporation are in violation of EU R&TTE regulations, could void the user’s authority to operate the equipment, and void thewarranty.

The Declaration of Conformity can be found at: http://www.petsafe.net/customercare/eu_docs.php.

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IC - Canada

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Australia

This device complies with the applicable EMC requirements speci ed by the ACMA (Australian Communications and Media Authority).

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1. Terms of Use

Use of this Product is subject to your acceptance without modi cation of the terms, conditions and notices contained

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herein. Use of this Product implies acceptance of all such terms, conditions and notices. If you do not wish to accept these terms, conditions and notices, please return the Product, unused, in its original packaging and at your own cost and risk to the

relevant customer care centre together with proof of purchase for a full refund.

2. Proper Use

This Product is designed for use with pets where training is desired. The speci c temperament or size/weight of your pet may not be suitable for this Product (please refer to “How the System Works” in this Operating Guide). Radio Systems Corporation recommends that this Product is not used if your pet is aggressive and accepts no liability for determining suitability

in individual cases. If you are unsure whether this Product is appropriate for your pet, please consult your veterinarian or certi ed trainer prior to use. Proper use includes, without limitation, reviewing the entire Operating Guide and any

speci c Caution statements.

3. No Unlawful or Prohibited Use

This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws.

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