Petsafe Barkender PBC13-13208 Operating Manual
Please read this entire guide before beginning
Lea por completo esta guía antes de comenzar.
Antes de começar, leia todo o manual
Operating Guide
Manual de funcionamiento
Guia de Operação
PBC13-13208
Barkender™ Bark Control Collar
Barkender™ Collar antiladridos
Barkender™ Coleira para
controle de latidos
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IMPORTANT SAFETY
INFORMATION
Explanation of Attention Words
and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in
minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates
a hazardous situation which, if not avoided, could result in
harm to your pet.
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Not for use with aggressive dogs. Do not use this Product if
your dog is aggressive, or if your dog is prone to aggressive
behavior. Aggressive dogs can cause severe injury and even
death to their owner and others. If you are unsure whether
this product is appropriate for your dog, please consult your
veterinarian or certied trainer.
The Bark Control Collar is not a toy. Keep it away from the
reach of children. Use it only for its bark stopping purpose.
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Risk of skin damage. Please read and follow the instructions
in this manual. Proper t of the collar is important. A collar
worn for too long or made too tight on the pet’s neck may
cause skin damage. This is called bed sores; it is also called
decubitus ulcers or pressure necrosis.
• Avoid leaving the collar on the dog for more than 12 hours
per day.
• When possible reposition the collar on the pet’s neck every
1 to 2 hours.
• Check the t to prevent excessive pressure; follow the
instructions in this manual.
• Never connect a leash to the electronic collar; it will cause
excessive pressure on the contacts.
• When using a separate collar for a leash, don’t put pressure
on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar
weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until
the skin has healed.
• If the condition persists beyond 48 hours, see your
veterinarian.
For additional information on bed sores and pressure
necrosis, please visit our website.
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These steps will help keep your pet safe and comfortable.
Millions of pets are comfortable while they wear stainless
steel contacts. Some pets are sensitive to contact pressure.
You may nd after some time that your pet is very tolerant
of the collar. If so, you may relax some of these precautions.
It is important to continue daily checks of the contact area.
If redness or sores are found, discontinue use until the skin
has fully healed.
• The Bark Control Collar must be used only on healthy dogs.
We recommend that you take your dog to a veterinarian
before using the collar if he is not in good health.
• Do not shave the pet’s neck as this may increase the risk of
skin irritation.
• You should not make the collar any tighter than is required
for good contact. A collar that is too tight will increase the
risk of pressure necrosis in the contact area.
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Thank you for choosing PetSafe®. We want to ensure your pet’s safety by providing you
with the tools and techniques to successfully train your pet. If you have any questions,
please contact the Customer Care Center. For a listing of Customer Care Center
telephone numbers visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within 30
days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Center, we
will be able to help you faster. Most importantly, PetSafe
®
will never give or sell your
valuable information to anyone. Complete warranty information is available online at
www.petsafe.net.
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Table of Contents
Components ..................................................................................................8
Features ........................................................................................................ 8
How the System
Works ....................................................................................9
Key Denitions .............................................................................................10
Fit the Bark Control Collar ............................................................................. 11
To Re-Thread the Collar ................................................................................. 14
To Insert and Remove the Batteries ..................................................................15
What to Expect During Use of the Bark Control Collar ......................................17
Regular Maintenance....................................................................................18
To Test the Bark Control Collar .......................................................................19
To Discharge the Bark Control Collar .............................................................. 19
Frequently Asked Questions ...........................................................................20
Troubleshooting ...........................................................................................21
Battery Disposal ........................................................................................... 22
Terms of Use and Limitation of Liability ............................................................ 23
Español ....................................................................................................25
Português ................................................................................................48
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Components
Features
• 6 levels of Static Stimulation, automatically adjusts to your dog’s temperament
starting at the lowest level
• Low Battery Indicator Light
• Stimulation Status Indicator
• ON/OFF position for longer battery life
Operating Guide
(2) 3V Batteries
PAC13-13224
PetSafe
®
Barkender™ Bark Control Collar
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How the System Works
The PetSafe® Barkender™ Bark Control Collar effectively and humanely stops
barking when it is worn. When the vibration of your dog’s bark triggers the Sensor
Probe, a Static Stimulation is administered through the Contact Points. The Bark
Control Collar starts with the lowest level of Static Stimulation and then increases
through 6 levels each time your dog barks within 30 seconds of the previous bark.
If your dog does not bark again within 30 seconds, the Bark Control Collar will
reset itself to the lowest level of Static Stimulation. As an added safety feature, the
Bark Collar will automatically shut off for 3 minutes if your dog barks 15 times or
more within a 50-second period.
Important:
Before playing with your dog, remove the Bark Control Collar. The
activity may cause your dog to bark, which could lead to him associating the play
with the Static Stimulation.
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Key Denitions
Contact Points:
Deliver the
safe Static Stimulation.
Sensor Probe:
Detects
the vibrations of your dog’s
barking. Note: The Sensor
Probe is not adjustable.
Low Battery Indicator:
The Indicator light will begin
ashing when batteries are low.
Stimulation Status
Indicator:
The Indicator Light
will ash three times when the
dog receives a stimulation.
ON/OFF switch:
Turns the
collar on and off.
Battery Door
Contact Points
Sensor Probe
Batteries
ON/OFF Switch
Low Battery/
Correction Status
Indicator Light
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Fit the Bark Control Collar
Important:
The proper t and placement of your Bark Control Collar is important
for effective operation. The Contact Points must have direct contact with your dog’s
skin on the underside of his neck.
To assure a proper t, please follow these steps:
1. Make sure the ON/OFF switch is in the “OFF”
position. Install batteries prior to tting the collar on
your dog. See page 16 for instructions on inserting
the batteries.
2. Start with your dog standing comfortably (A).
3. Place the Bark Control Collar high on your dog’s
neck close to the ears. Center the
Contact Points underneath your dog’s
neck, touching the skin (B). Note: It is
sometimes necessary to trim the hair
around the Contact Points to make
sure that contact is consistent.
Do not shave the pet’s neck as this
may increase the risk of skin irritation.
YES
NO
A
B
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4. Check the tightness of the Bark Control Collar by inserting one nger between
the end of a Contact Point and your dog’s neck (
C
). The t should be snug but
not constricting.
You should not make
the collar any tighter than is required
for good contact. A collar that is too
tight will increase the risk of pressure
necrosis in the contact area.
5. Allow your dog to wear the Bark
Control Collar for several minutes then
recheck the t. Check the t again as
your dog becomes more comfortable
with the Bark Control Collar.
6. Trim the collar as follows (
D
):
a. Mark the desired length of the
Bark Control Collar with a
pen. Allow for growth if your
dog is young or grows a thick
winter coat.
b. Remove the Bark Control
Collar from your dog and cut
off the excess.
C
D
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c. Before placing the Bark Control Collar back onto your dog, seal the edge of
the cut collar by applying a ame along the frayed edge.
The Bark Control Collar should not be worn for more than 12
hours out of every 24-hour period. Leaving the collar on too long could lead to
skin irritation. Please refer to page 4 for additional information.
ON/OFF Switch
To activate the collar, push the switch left into the “ON” position. If the PetSafe®
Barkender™ Bark Control Collar is not going to be used on the dog immediately
leave it in the “OFF” position.
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To Re-Thread the Collar
Thread the collar up through the side
of the bark control unit and feed collar
underneath the lip on the front of the bark
control unit.
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar
will slip if it is not properly threaded.
Ridges
Slide Buckle
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To Insert and Remove the Batteries
1. Slide the battery door open.
2. Install two (2), 3-volt batteries positive
(+) side out, negative (-) side pointed
toward inside of battery unit.
3. Replace the battery door using.
Replacement batteries (3-volt,
PAC13-13224) can be found at many
retailers. Contact the Customer Care Center
or visit our website at www.petsafe.net to
locate a retailer near you
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Battery Life
Average battery life is 3 to 6 months, depending on how often your dog barks.
However, due to greater use during your dog’s training, your rst batteries may not last
as long as replacement batteries.
Indicator Light Functions
Indicator Light
Color
Number of
Flashes
How
Often?
Indication
None None - Unit is OFF
Red 1 Once Unit is ON
Red 1 Once Every
1 Second
Batteries are low
and need to be
replaced
Red 3 Flashes
3 times/
stimulation
Static stimulation
is administered
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What to Expect During Use of the
Bark Control Collar
Important: Do not leave your dog alone the rst few times he receives a Static
Stimulation.
Place the Bark Control Collar properly on your dog and wait nearby until he barks.
Most dogs will understand very quickly that the Bark Control Collar is disrupting
their urge to bark and will relax and stop barking. Because the Static Stimulation
from the Control Bark Collar may be surprising or startling at rst, some dogs may
bark more at the initial stimulation.
On rare occasions, a dog may get into a bark-stimulation-bark-stimulation cycle. If
this happens, reassure your dog with calm, soothing tones. As your dog relaxes,
he will understand that if he becomes quiet, he will not receive any more Static
Stimulations. The small minority of dogs that have this reaction will only have it the
rst time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the rst couple of days
that he wears the Bark Control Collar. At this point, it is important to remember the
learning process is still not complete. Dogs will “test” this new learning experience
and will increase their attempts to bark. This usually occurs during the second week
a dog wears the Bark Control Collar. If this does occur, remain consistent and do
not alter your use of the Bark Control Collar. You must place the Bark Control Collar
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on your dog in every situation when you expect him to be quiet. If your dog is not
wearing the Bark Control Collar, he may resume barking and his learning would
suffer a setback.
Regular Maintenance
• Check Contact Points for tightness weekly. Note: Do not adjust
the factory preset Sensor Probe.
• Clean Contact Points with alcohol weekly. Note: Remove
the batteries and discharge the Bark Control Collar before
touching the Contact Points.
• Check your dog’s neck for irritation and wash neck weekly.
Risk of skin damage.
• For comfort, safety and effectiveness of this product, please ensure that you check
the t of your pet’s collar frequently. If any skin irritation is observed, discontinue
the use of the collar for a few days. If the condition persists beyond 48 hours, see
your veterinarian.
• Do not attach a leash to the collar. This can result in pulling the Contact Points too
tightly against your pet’s neck. Attach a lead to a separate, non-metallic collar or
harness, making sure the extra collar does not put pressure on the Contact Points.
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To Test the Bark
Control Collar
Slide the Sensor Probe across a rough surface for at least
254 mm. The Indicator of the Bark Control Collar should ash
several times. If your Bark Control Collar does not ash during
this test, see “The Bark Control Collar does not ash” in the
“Troubleshooting” section, and continue with the second step.
To Discharge the
Bark Control Collar
Important:
Avoid touching the Contact Points and Sensor
Probe unless the Bark Control Collar is completely discharged.
After battery removal, the Bark Control Collar retains some
stored energy and may activate 2 or 3 additional times. To
completely discharge the Bark Control Collar, slide the Sensor
Probe across a table or hard surface several times, until the
Bark Control Collar stops ashing.
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Frequently Asked Questions
Will my dog stop barking
completely?
• The
Bark Control Collar
effectively and
humanely stops all barking when it is worn. It
should only be worn during periods of unwanted
barking.
Will another dog’s bark set
off the Bark Control Collar?
• No.
Is the Bark Control Collar
safe and humane?
• Yes. The Bark Control Collar is designed to get
your dog’s attention, not to punish him. However,
the initial Static Stimulation may startle your dog.
Will the Bark Control Collar
work for my dog?
• The Bark Control Collar is safe and effective
for all breeds and sizes of dogs, though it may
be too large for dogs under 3.6 kg to wear
comfortably.
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Troubleshooting
The Bark Control
Collar does not
ash.
• Test the Bark Control Collar (see “To Test the Bark Control
Collar” section).
• If your Bark Control Collar does not ash during this test, try
the same test on a rougher surface.
• Ensure that the batteries are properly installed.
• Replace the batteries.
• If the Bark Control Collar still does not ash, contact the
Customer Care Center.
My Bark Control
Collar ashes, but
my dog keeps
barking (does not
respond to the
Static Stimulation).
• Tighten the Bark Control Collar and/or trim your dog’s hair
where the Contact Points touch his neck to ensure good
skin contact.
• Replace the batteries.
• If your dog still does not respond, contact the Customer
Care Center.
The Bark Control
Collar Indicator
Light is ashing.
• Replace the batteries.
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Battery Disposal
Separate collection of spent batteries is required in many regions; check the
regulations in your area before discarding spent batteries. Please see page 15
for instructions on how to remove the battery pack from the product for separate
disposal. This device operates on 2 lithium manganese batteries of the 3 Volt,
220mAH capacity; replace only with equivalent battery.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your
country. This equipment must be recycled. If you no longer require this equipment,
do not place it in the normal municipal waste system. Please return it to where it was
purchased in order that it can be placed in our recycling system. If this is not possible, please contact the Customer Care Center for further information. For a listing
of Customer Care Center telephone numbers, visit our website at www.petsafe.net.