3PNC28000
17,700, 18,500, 25,000 & 28,000 BTU
WINDOW
AIR CONDITIONER
USER MANUAL
Your Source for Home Comfort
FOR MODELS:
3PAHP18002
with 11,200 BTU heat pump
3PACH18000
with 16,000 BTU electric heater
3PACH25000
with 16,000 BTU electric heater
3PNC28000
Before using your window air
conditioner, please read this manual
carefully and keep it for future
reference, along with your receipt.
CONTENTS
SAFETY PRECAUTIONS ..................................................................................... 2
IMPORTANT SAFETY INSTRUCTIONS...............................................................4
NORMAL SOUNDS .............................................................................................. 5
AIR CONDITIONER FEATURES..........................................................................5
INSTALLATION INSTRUCTIONS .........................................................................8
CARE AND CLEANING.......................................................................................15
TROUBLESHOOTING TIPS................................................................................16
This manual provides the information needed for proper use and maintenance of this air
conditioner. Basic preventative care can help extend the life of this unit. The “Troubleshooting
Tips” section in this manual contains a chart with solutions to the most common problems.
Referring to this section may save time and prevent the need for a service call in the event of
a problem.
!
CAUTION
● Contact an authorized service technician for repair or maintenance of this unit.
● Contact an installer for installation of this unit if necessary.
● The air conditioner is not intended for use by young children without supervision.
Young children should be supervised to ensure that they do not play with the air conditioner.
● Disabled persons may require assistance with set up.
● If the power cord is to be replaced, replacement work should be performed by authorized
personnel only.
● Installation and repair work must be performed in accordance with the national wiring
standards by authorized personnel only.
● Do not operate your air conditioner in a wet room such as a bathroom or laundry room.
● Units with a heating function should be at least 3 1/3 ft (1 meter) away from any combustible/
flammable materials.
NOTE: All the illustrations in this manual are for explanation purposes only. Unit purchased
may be slightly different.
The design and specifications are subject to change without prior notice for product
improvement. Contact customer service for details.
1
SAFETY PRECAUTIONS
To prevent injury to the user or other people and property damage, the following instructions
must be followed. Incorrect operation due to ignoring of instructions may cause harm or
damage. The seriousness is classified by the following indications.
! !
!
WARNING
CAUTION
This symbol indicates the possibility of death or serious injury.
This symbol indicates the possibility of injury or damage to property.
Meanings of symbols used in this manual are as shown below.
!
!
!
!
Plug in power plug properly.
Failure to do so may cause
electric shock or fire due to
excess heat generation
Do not modify power cord
length or share the outlet with
other appliances.
Doing so may cause electric
!
shock or fire due to heat
generation.
Always ensure effective
grounding.
Never do this.
Always do this.
! !
Do not operate or stop the unit
by inserting or pulling out the
power plug directly from the wall.
Doing so may cause electric
shock or fire due to heat generation.
.
Do not operate with wet hands
or in damp environment.
Doing so may cause electric shock.
Do not allow water to run into
electric parts.
WARNIN
G
Do not use a damaged power
cord.
Doing so may cause electric shock
or fire. If the power cord is
damaged, it must be replaced by the
manufacturer or an authorized
service center or a similarly qualified
person in order to avoid a hazard.
Do not direct airflow directly at
room occupants.
This could cause health issues.
!!
Always install circuit breaker
and a dedicated power circuit.
Incorrect grounding may cause
!
electric shock.
!
Always unplug the unit if
strange sounds, smell or
smoke comes from the unit.
!
Failure to do so may cause fire
and electric shock.
Do not use firearms near unit.
Doing so may cause fire.
!
!
Ventilate room before operating air conditioner if
there is a gas leakage from another appliance
such as a stove.
Failure to do so may cause explosion,
fire and burns.
Doing so may cause failure of
machine or electric shock.
Do not use the socket if it is
loose or damaged.
Doing so may cause fire and
electric shock.
Do not use the power cord close
to heating appliances.
Doing so may cause fire and
electric shock.
Incorrect installation may cause fire
and electric shock.
Do not open the unit during
operation.
Doing so may cause electric shock.
Do not disassemble, modify,
or drill holes into the air
conditioner.
Doing so may cause failure and
electric shock.
Do not use the power cord near flammable gas
or combustibles, such as gasoline, benzene,
thinner, etc.
Doing so may cause an explosion or fire.
2
CAUTION
!
When removing air filter, do not
touch metal parts of the unit.
Doing so may cause an injury.
!
Unit and Circuit breaker/fuse
must be switched OFF when
cleaning.
.
Cleaning unit when power is ON
may cause fire and electric shock
and may cause an injury.
Stop operation and close the
window in severe storms or
hurricanes.
Operation with windows open may
cause moisture to enter the room.
Do not place obstacles around
air-inlets or inside of air-outlet.
Obstacles may cause appliance
failure or accident.
Do not clean with water.
Water may enter the unit and
degrade the insulation causing an
electric shock.
Do not put a pet or house plant
where it will be exposed to
direct air flow.
This could injure the pet or plant.
!! !
Hold the plug by the head of the
power plug when taking it out.
Failure to do so may cause electric
shock and damage.
!
Periodically check installation
bracket for damage.
.
Prolonged exposure to outdoor
elements may cause damage to
installation bracket causing unit to
fall.
!
Ensure proper ventilation
especially in rooms with a stove
or other appliances.
Failure to do so may result in an
oxygen shortage.
!
Use only as intended.
This unit is NOT intended to
preserve precision devices, food,
pets, plants, and art objects. It may
cause deterioration of quality, etc.
If unit will not be used for a long
period of time, turn OFF main
power switch.
Leaving power on may cause unit
failure or fire.
!
Always insert the filters securely.
Clean filter AT LEAST once
every two weeks.
Operation without secured filters
may cause failure. A dirty filter
can cause the unit to not run
efficiently.
!
Use only a soft cloth to clean
the unit.
Cleaners or detergents may change
the color or scratch the surface of
the unit.
Do not place heavy objects on the power cord
and always ensure that the cord is not
compressed.
There is danger of fire or electric shock.
!
Use caution when unpacking
and installing.
Sharp edges could cause injury.
Meeting Electrical Requirements
!
WARNING
• Electrical ground is required on this appliance.
• DO NOT ground to a gas line.
• If cold water pipe is interrupted by using plastic, nonmetallic gaskets, or other insulating materials. DO NOT use
for grounding.
• Check with a qualified electrician if you are in doubt as to
whether the appliance is properly grounded.
• DO NOT modify power supply cord plug. If it does not fit the
outlet, have a proper outlet installed by a qualified electrician.
• DO NOT have a fuse in the neutral or grounding circuit.
A fuse in the neutral, or grounding circuit could result in an
electrical shock.
• DO NOT use an extension cord with this appliance.
Failure to follow these instructions could result
in electrical shock, serious injury, or death.
Electrical Shock and
Personal Injury Hazard
NEVER drink water drained from
air conditioner.
Water from unit contains
contaminants and could cause
illness.
!
If water enters the unit, turn the unit off at the power
outlet and switch off the circuit breaker. Isolate supply
by taking the power-plug out and contact a qualified
serviced technician.
There is danger of electric shock.
Observe all local governing codes and ordinances.
Do not, under any circumstances, remove the power
supply cord grounding prong.
NOTE: If codes permit, and a separate grounding wire is used,
it is recommended that a qualified electrician determine that the
grounding path is adequate and not interrupted by plastic,
non-metallic gaskets, or other insulating materials.
Receptacle Wiring
Receptacle wiring should be a minimum of 14 gauge. Use copper
wire only. It is your responsibility to provide proper and adequate
receptacle wiring, installed by a qualified electrician.
Electrical Requirements
A time delay fuse or time delay circuit breaker is also required. A
separate circuit, serving only this appliance, MUST be provided.
3
IMPORTANT SAFETY INSTRUCTIONS
NOTE
this air conditioner contains a current
detection device designed to reduce
the risk of fire.
Please refer to the section "Operation
of Current Device" (below) for details.
In the event that the power supply cord
is damaged, it MUST be replaced by
an authorized repairman.
Power supply cord
with 3-prong grounding plug
and current detection device
To reduce the risk of fire, electrical shock, or injury to persons when using your air conditioner, follow basic precautions,
including the following:
If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass first. If the window
is a triple-track type with a screen panel included, remove the screen completely before installation.
Be sure the air conditioner has been securely and correctly installed according to the installation instructions in this manual.
Save this manual for possible future use in removing or installing this unit.
When handling the air conditioner, be careful to avoid cuts from sharp metal fins on front and rear coils.
The power supply cord with
DO NOT, under any
circumstances, cut,
remove, or bypass
grounding prong.
WARNING!
Prevent Accidents
WARNING!
DO NOT store or use gasoline or other flammable vapors or liquids in
the vicinity of this or any other appliance.
Avoid fire hazard or electric shock. DO NOT use an extension cord or
an adaptor plug. DO NOT remove any prong from the power cord.
WARNING!
Be sure the electrical service is adequate for the model you have chosen.
This information can be found on the serial plate, which is located on the
side of the cabinet and behind the grille.
Be sure the air conditioner is properly grounded. To minimize shock and fire
hazards, proper grounding is important. The power cord is equipped with a
three-prong grounding plug for protection against shock hazards.
Your air conditioner must be used in a properly grounded wall receptacle. If
the wall receptacle you intend to use is not adequately grounded or
protected by a time delay fuse or circuit breaker, have a qualified electrician
install the proper receptacle.
Ensure the receptacle is accessible after the unit installation.
Do not run air conditioner without side protective cover in place. This could
result in mechanical damage within the air conditioner.
Do not use an extension cord or an adaptor plug.
Operation of Current Device
The power supply cord contains a current device that senses damage to the power
cord. To test your power supply cord do the following:
1. Plug in the air conditioner.
2. The power supply cord will have TWO buttons on the plug head. Press the TEST
button. The RESET button will click as it pops out.
3. Press the RESET button; again you will notice a click as the button engages.
4. The power supply cord is now supplying electricity to the unit.
(On some products this is also indicated by a light on the plug head.)
NOTES:
Do not use this device to turn the unit on or off.
Always make sure the RESET button is pushed in for correct operation.
The power supply must be replaced if it fails to reset when either the TEST button is pushed or it cannot be reset.
If power supply cord is damaged, it cannot be repaired. Please call customer service to assist with replacement.
NOTE: This air conditioner is designed to be operated under conditions as follows:
Cooling operation
Outdoor temp: 18-43°C/64-109°F (18-52°C/64-125°F for special tropical models)
Indoor temp: 17-32°C/62-90°F
For Your Safety
Electrical Information
Plug in &
press RESET
TEST
RESET
NOTE: Some plugs have
buttons on the top.
Heating operation
*Please note that not all units come with a heating element. The “Heating operation” specifications only
apply for units that DO have a heating element.
If the unit is ope rated beyond the conditions specified above, it may cause a fai lure of the unit.
Outdoor temp: -5-24°C/23-76°F
Indoor temp: 0-27°C/32-80°F
4
Sound of Rushing Air
NOTE: The unit will aut omatically initiate the
At the front of the unit, you may
hear the sound of rushing air
being moved by the fan
Gurgle/Hiss
Gurgling or hissing noise may
be heard due to refrigerant
passing through evaporator
during normal operation.
NORMAL SOUNDS
High Pitched Chatter
High efficiency compressors
may have a high pitched chatter
during the cooling cycle.
TEMP/TIMER
Energy
Saver
TEMP/TIMER
Sleep
Check
Filter
A
uto
Follow
C
ool
M
e
on
Mode
off
Dry
Heat
Auto
Fan
Timer
Fan
High
On/off
Med
Low
Vibration
Unit may vibrate and make noise
because of poor wall or window
construction or incorrect installation.
Pinging or Switching
Droplets of water hitting condenser
during normal operation may cause
pinging or switching sounds.
NOTE: All of the pictures in this manual are for explanatory purposes only. The actual shape/look of the
air conditioner purchased may be slightly different, but the operations and functions are similar.
AIR CONDITIONER FEATURES
ELECTRONIC CONTROL OPERATING INSTRUCTIONS
Before you begin, thoroughly familiarize yourself with the control panel as shown below and all its functions.
Then, follow the symbol for the functions you desire. The unit can be controlled by the unit controls alone or with the
remote control.
Auto
Low
Med
High
Remote signal
receptor
TEMP/TIMER
On O
Follow
Me
Fan
Check
Filter
Timer
Energy
Saver
Sleep
UNIT CONTROL PANEL
Heat indicator on models with
heating capabilities only.
Heat
Auto
Cool
Dry
Fan
Mode
TO TURN UNIT ON OR OFF:
Press ON/OFF button to turn the unit on or off.
Energy Saver functio n under “Cool,” “Dry” an d
“Auto” (only Auto-Coolin g and Auto-Fan) modes.
TO CHANGE TEMPERATURE SETTING:
Press
/
UP/DOWN button to change the
temperature setting.
NOTE:Press or hold either UP( ) or D OWN ( ) butto n
until the desired temperature is seen on the display.
This temperature will be automatically maintained
anywhere between 62 F(17 C) and 86 F (30 C). If
you want the display to rea d the actual room
temperature, see “To Operate on Fan Only” section.
O O O O
5
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