1. Install the mount for the pendant dome. Refer to the instructions supplied with the mount.
2. Open the hinged door to the back box. Push the tab lock towards the wall of the unit and lift the door open. Pull
wiring into the back box. Refer to Table A, Table B, and Table C for wiring distances.
3. Screw the back box onto the mount. If outdoors, apply thread compound (provided) to the threads on the back box.
NOTE: Thread compound must be applied. Not doing so may prevent the units from being separated in the future.
..
Table A. Video Coaxial Cable
Requirements
Cable Type*Maximum Distance
RG59/U750 ft (229 m)
The following are the recommended maximum distances for 24 VAC
and 24 VDC applications and are calculated with a 10 percent voltage
drop. (Ten percent is generally the maximum allowable voltage drop
for AC- or DC-powered devices.)
Table B. 24 VAC/24VDC Wiring Distances
RG6/U1,000 ft (305 m)
)
Wire Gauge
18 AWG
(1.0 mm2)
196 ft
(60 m)
62 ft
(19 m)
16 AWG
(1.5 mm2)
311 ft
(95 m)
98 ft
(30 m)
RG11/U1,500 ft (457 m)
*Cable requirements:
75 ohms impedance
All-copper center conductor
All-copper braided shield with 95% braid
coverage
AC/DC
Tot a l VA/
Total Watts
23 VA/
15 watts
73 VA/
65 watts
20 AWG
(0.5 mm
123 ft
(38 m)
39 ft
(12 m)
2
Note: Input power for the dome is 24 VAC or 24 VDC. Using 24 VAC input power, power consumption is 23 VA per dome
for indoors models and 73 VA for out models. Using 24 VDC input power, power consumption is 0.7 A (15 watts) for indoor
models and 3 A (65 watts) for outdoor models.
14 AWG
(2.5 mm2)
495 ft
(151 m)
156 ft
(48 m)
Use a 24 VAC transformer with the following minimum VA:
40 VA per domeFor indoor models (without heater)
100 VA per domeFor outdoor models (with heater)
Table C. UTP Wiring Distances
ReceiverMaximum Distance
Active
(Video Only)
Passive
(Video, Coaxitron, Pelco V-Sync)
0-3,000 ft
(0-914.4 m)
0-750 ft
(0-228.6 m)
NOTE: As a minimum, UTP requires Cat5, 100-ohm twisted pair cable
C3418M-B (11/06)3
4
ALARMS
AUX1
1
2
3
4
5
6
7
GND
NO
COM
NC
AUX2
GND
VIDEO
UTP+ UTP-RX- RX+TX+TX-PWR-PWR+GND
5
4C3418M-B (11/06)
WARNING: An electrical short in the back box may occur if the metal BNC connector is not completely covered by
the protective boot.
4. Connect wiring to the circuit board inside the back box. When finished, close the door to the back box and turn on the
power. The green LED will light.
NOTES:
•Aux 1: Maximum 2 A at low voltage (<40 V)
Aux 2: Maximum 30 mA at 32 VDC
•If you are using both unshielded twisted pair (UTP) wiring and a translator board, install the UTP wiring before
installing the translator board.
•If you are installing an environmental back box in a railway application, attach a ground wire from the circuit
board power connector to a structural ground using at least 18-gauge wire.
5. Attach the back box leash to the lower dome.
C3418M-B (11/06)5
SWITCH 1 AND 2
6
8
7
6C3418M-B (11/06)
6. Configure DIP switches SW1 and SW2 located on the top of the dome drive. For DIP switch settings, refer to the
labels located on the top of the dome drive or to the Switch Settings section.
®
NOTE: When connecting more than one Spectra
dome to a single controller, terminate the unit farthest from the
controller. To terminate the dome drive set the SW2-10 switch to the ON position.
7. Install the dome drive. Refer to Table D for a list of compatible dome drives and back boxes. Line up the blue and red
tabs with the blue and red arrows on the hinged door inside the back box. Push in on the tabs. Insert one side and
then the other side. Continue pushing on the ends of the tabs until both sides click into place.
Table D. Spectra Dome Drive and Back Box Compatibility
Dome Drive
Spectra II
Spectra III
Spectra IISpectra IIISpectra IV
®
™
•
•• •
Back Box
Spectra IV•••
8. Install the lower dome. Tighten the Phillips pan head screws to secure the lower dome to the back box.
To use your dome, refer to the operation and programming manual.
C3418M-B (11/06)7
Troubleshooting
If your dome does not power up properly after installation, use the following steps.
1. Check the fuse on the circuit board inside the back box for continuity. Replace the fuse if needed.
2. Check the wiring with a volt meter to ensure proper voltage is being received into the back box.
If your dome powers up correctly, but you do not have accurate control, use the following steps.
1. Check the signal with a volt meter or an oscilloscope.
NOTE: This step will not apply if you are using Coaxitron control.
2. Ensure that the switch settings on the dome drive are set correctly. Refer to the Switch Settings section.
3. If you are using a Pelco controller, ensure that the factory-installed 16-pin jumper has not been removed. If you are
using a third-party controller, a TXB Series translator board must be installed. The dome will not function without this
16-pin jumper or a translator board installed.
8C3418M-B (11/06)
Switch Settings
WARNING: If you are using D-type or P-type control, your system may not operate if the baud rate and address
switches are not set correctly. The switches are set at the factory at the defaults for D-type control (2400 baud and
address 1).
Special Systems
Switch Number12345678910
AD-32 Preset SystemON
CM9502 SettingON
ViconNot currently available; SW2-3 is reserved for future use.
Serial Port Settings
Switch Number12345678910
RS422OFFOFF
RS485, Four WireOFFON
RS485, Two WireONON
D or P Protocol Baud Rate
Switch Number12345678910
2400 Baud (Default for D-type Control)OFFOFFOFF
4800 Baud (Default for P-type Control)ONOFFOFF
9600 BaudOFFONOFF
Table E. Switch Settings for SW2
Video Cable Type
Switch Number12345678910
Coax CableOFF
UTP CableON
Dome Termination
Switch Number
Terminated
Not Terminated
C3418M-B (11/06)9
12345678910
ON
OFF
Table F. Switch Settings for SW1, P-Type Control
NOTE: For Coaxitron controls, SW1 is not used; set all switches OFF. For D-type control systems, refer to Table G.
SPECTRA
ADDRESS
10ONOFFOFFONOFF
11OFFONOFFONOFF
12ONONOFFONOFF
13OFFOFFONONOFF
14ONOFFONONOFF
15OFFONONONOFF
16ONONONONOFF
SW1-1SW1-2SW1-3SW1-4SW1-5
1OFFOFFOFFOFFOFF
2ONOFFOFFOFFOFF
3OFFONOFFOFFOFF
4ONONOFFOFFOFF
5OFFOFFONOFFOFF
6ONOFFONOFFOFF
7OFFONONOFFOFF
8ONONONOFFOFF
9OFFOFFOFFONOFF
SWITCH SETTING
Table G. Switch Settings for SW1, D-Type Control
NOTE: For Coaxitron controls, SW1 is not used; set all switches OFF. For P-type control systems, refer to Table F.
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
1ONOFFOFFOFFOFFOFFOFFOFF
2OFFONOFFOFFOFFOFFOFFOFF
3ONONOFFOFFOFFOFFOFFOFF
4OFFOFFONOFFOFFOFFOFFOFF
5ONOFFONOFFOFFOFFOFFOFF
6OFFONONOFFOFFOFFOFFOFF
7ONONONOFFOFFOFFOFFOFF
8OFFOFFOFFONOFFOFFOFFOFF
9 ONOFFOFFONOFFOFFOFFOFF
10OFFONOFFONOFFOFFOFFOFF
11ONONOFFONOFFOFFOFFOFF
12OFFOFFONONOFFOFFOFFOFF
13ONOFFONONOFFOFFOFFOFF
14OFFONONONOFFOFFOFFOFF
15ONONONONOFFOFFOFFOFF
SWITCH SETTING
SPECTRA
ADDRESS
17OFFOFFOFFOFFON
18ONOFFOFFOFFON
19OFFONOFFOFFON
20ONONOFFOFFON
21OFFOFFONOFFON
22ONOFFONOFFON
23OFFONONOFFON
24ONONONOFFON
25OFFOFFOFFONON
26ONOFFOFFONON
27OFFONOFFONON
28ONONOFFONON
29OFFOFFONONON
30ONOFFONONON
31 OFFONONONON
32ONONONONON
SPECTRA
ADDRESS
16OFFOFFOFFOFFONOFFOFFOFF
17ONOFFOFFOFFONOFFOFFOFF
18OFFONOFFOFFONOFFOFFOFF
19ONONOFFOFFONOFFOFFOFF
20OFFOFFONOFFONOFFOFFOFF
21ONOFFONOFFONOFFOFFOFF
22OFFONONOFFONOFFOFFOFF
23ONONONOFFONOFFOFFOFF
24OFFOFFOFFONONOFFOFFOFF
25ONOFFOFFONONOFFOFFOFF
26OFFONOFFONONOFFOFFOFF
27ONONOFFONONOFFOFFOFF
28OFFOFFONONONOFFOFFOFF
29ONOFFONONONOFFOFFOFF
30 OFFONONONONOFFOFFOFF
SW1-1SW1-2SW1-3SW1-4SW1-5
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
SWITCH SETTING
SWITCH SETTING
10C3418M-B (11/06)
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
31ONONONONONOFFOFFOFF
32OFFOFFOFFOFFOFFONOFFOFF
33ONOFFOFFOFFOFFONOFFOFF
34OFFONOFFOFFOFFONOFFOFF
35ONONOFFOFFOFFONOFFOFF
36OFFOFFONOFFOFFONOFFOFF
37ONOFFONOFFOFFONOFFOFF
38OFFONONOFFOFFONOFFOFF
39ONONONOFFOFFONOFFOFF
40OFFOFFOFFONOFFONOFFOFF
41ONOFFOFFONOFFONOFFOFF
42OFFONOFFONOFFONOFFOFF
43ONONOFFONOFFONOFFOFF
44OFFOFFONONOFFONOFFOFF
45ONOFFONONOFFONOFFOFF
46OFFONONONOFFONOFFOFF
47ONONONONOFFONOFFOFF
48OFFOFFOFFOFFONONOFFOFF
49ONOFFOFFOFFONONOFFOFF
50OFFONOFFOFFONONOFFOFF
51ONONOFFOFFONONOFFOFF
52OFFOFFONOFFONONOFFOFF
53ONOFFONOFFONONOFFOFF
54OFFONONOFFONONOFFOFF
55ONONONOFFONONOFFOFF
56OFFOFFOFFONONONOFFOFF
57ONOFFOFFONONONOFFOFF
58OFFONOFFONONONOFFOFF
59ONONOFFONONONOFFOFF
60OFFOFFONONONONOFFOFF
61ONOFFONONONONOFFOFF
62OFFONONONONONOFFOFF
63ONONONONONONOFFOFF
64OFFOFFOFFOFFOFFOFFONOFF
65ONOFFOFFOFFOFFOFFONOFF
66OFFONOFFOFFOFFOFFONOFF
67ONONOFFOFFOFFOFFONOFF
68OFFOFFONOFFOFFOFFONOFF
69ONOFFONOFFOFFOFFONOFF
70OFFONONOFFOFFOFFONOFF
SWITCH SETTING
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
71ONONONOFFOFFOFFONOFF
72OFFOFFOFFONOFFOFFONOFF
73ONOFFOFFONOFFOFFONOFF
74OFFONOFFONOFFOFFONOFF
75ONONOFFONOFFOFFONOFF
76OFFOFFONONOFFOFFONOFF
77ONOFFONONOFFOFFONOFF
78OFFONONONOFFOFFONOFF
79ONONONONOFFOFFONOFF
80OFFOFFOFFOFFONOFFONOFF
81ONOFFOFFOFFONOFFONOFF
82OFFONOFFOFFONOFFONOFF
83ONONOFFOFFONOFFONOFF
84OFFOFFONOFFONOFFONOFF
85ONOFFONOFFONOFFONOFF
86OFFONONOFFONOFFONOFF
87ONONONOFFONOFFONOFF
88OFFOFFOFFONONOFFONOFF
89ONOFFOFFONONOFFONOFF
90OFFONOFFONONOFFONOFF
91ONONOFFONONOFFONOFF
92OFFOFFONONONOFFONOFF
93ONOFFONONONOFFONOFF
94OFFONONONONOFFONOFF
95ONONONONONOFFONOFF
96OFFOFFOFFOFFOFFONONOFF
97ONOFFOFFOFFOFFONONOFF
98OFFONOFFOFFOFFONONOFF
99ONONOFFOFFOFFONONOFF
100OFFOFFONOFFOFFONONOFF
101ONOFFONOFFOFFONONOFF
102OFFONONOFFOFFONONOFF
103ONONONOFFOFFONONOFF
104OFFOFFOFFONOFFONONOFF
105ONOFFOFFONOFFONONOFF
106OFFONOFFONOFFONONOFF
107ONONOFFONOFFONONOFF
108OFFOFFONONOFFONONOFF
109ONOFFONONOFFONONOFF
110OFFONONONOFFONONOFF
SWITCH SETTING
C3418M-B (11/06)11
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
111ONONONONOFFONONOFF
112OFFOFFOFFOFFONONONOFF
113ONOFFOFFOFFONONONOFF
114OFFONOFFOFFONONONOFF
115ONONOFFOFFONONONOFF
116OFFOFFONOFFONONONOFF
117ONOFFONOFFONONONOFF
118OFFONONOFFONONONOFF
119ONONONOFFONONONOFF
120OFFOFFOFFONONONONOFF
121ONOFFOFFONONONONOFF
122OFFONOFFONONONONOFF
123ONONOFFONONONONOFF
124OFFOFFONONONONONOFF
125ONOFFONONONONONOFF
126OFFONONONONONONOFF
127ONONONONONONONOFF
128OFFOFFOFFOFFOFFOFFOFFON
129ONOFFOFFOFFOFFOFFOFFON
130OFFONOFFOFFOFFOFFOFFON
131ONONOFFOFFOFFOFFOFFON
132OFFOFFONOFFOFFOFFOFFON
133ONOFFONOFFOFFOFFOFFON
134OFFONONOFFOFFOFFOFFON
135ONONONOFFOFFOFFOFFON
136OFFOFFOFFONOFFOFFOFFON
137ONOFFOFFONOFFOFFOFFON
138OFFONOFFONOFFOFFOFFON
139ONONOFFONOFFOFFOFFON
140OFFOFFONONOFFOFFOFFON
141ONOFFONONOFFOFFOFFON
142OFFONONONOFFOFFOFFON
143ONONONONOFFOFFOFFON
144OFFOFFOFFOFFONOFFOFFON
145ONOFFOFFOFFONOFFOFFON
146OFFONOFFOFFONOFFOFFON
147ONONOFFOFFONOFFOFFON
148OFFOFFONOFFONOFFOFFON
149ONOFFONOFFONOFFOFFON
150OFFONONOFFONOFFOFFON
SWITCH SETTING
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
151ONONONOFFONOFFOFFON
152OFFOFFOFFONONOFFOFFON
153ONOFFOFFONONOFFOFFON
154OFFONOFFONONOFFOFFON
155ONONOFFONONOFFOFFON
156OFFOFFONONONOFFOFFON
157ONOFFONONONOFFOFFON
158OFFONONONONOFFOFFON
159ONONONONONOFFOFFON
160OFFOFFOFFOFFOFFONOFFON
161ONOFFOFFOFFOFFONOFFON
162OFFONOFFOFFOFFONOFFON
163ONONOFFOFFOFFONOFFON
164OFFOFFONOFFOFFONOFFON
165ONOFFONOFFOFFONOFFON
166OFFONONOFFOFFONOFFON
167ONONONOFFOFFONOFFON
168OFFOFFOFFONOFFONOFFON
169ONOFFOFFONOFFONOFFON
170OFFONOFFONOFFONOFFON
171ONONOFFONOFFONOFFON
172OFFOFFONONOFFONOFFON
173ONOFFONONOFFONOFFON
174OFFONONONOFFONOFFON
175ONONONONOFFONOFFON
176OFFOFFOFFOFFONONOFFON
177ONOFFOFFOFFONONOFFON
178OFFONOFFOFFONONOFFON
179ONONOFFOFFONONOFFON
180OFFOFFONOFFONONOFFON
181ONOFFONOFFONONOFFON
182OFFONONOFFONONOFFON
183ONONONOFFONONOFFON
184OFFOFFOFFONONONOFFON
185ONOFFOFFONONONOFFON
186OFFONOFFONONONOFFON
187ONONOFFONONONOFFON
188OFFOFFONONONONOFFON
189ONOFFONONONONOFFON
190OFFONONONONONOFFON
SWITCH SETTING
12C3418M-B (11/06)
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
191ONONONONONONOFFON
192OFFOFFOFFOFFOFFOFFONON
193ONOFFOFFOFFOFFOFFONON
194OFFONOFFOFFOFFOFFONON
195ONONOFFOFFOFFOFFONON
196OFFOFFONOFFOFFOFFONON
197ONOFFONOFFOFFOFFONON
198OFFONONOFFOFFOFFONON
199ONONONOFFOFFOFFONON
200OFFOFFOFFONOFFOFFONON
201ONOFFOFFONOFFOFFONON
202OFFONOFFONOFFOFFONON
203ONONOFFONOFFOFFONON
204OFFOFFONONOFFOFFONON
205ONOFFONONOFFOFFONON
206OFFONONONOFFOFFONON
207ONONONONOFFOFFONON
208OFFOFFOFFOFFONOFFONON
209ONOFFOFFOFFONOFFONON
210OFFONOFFOFFONOFFONON
211ONONOFFOFFONOFFONON
212OFFOFFONOFFONOFFONON
213ONOFFONOFFONOFFONON
214OFFONONOFFONOFFONON
215ONONONOFFONOFFONON
216OFFOFFOFFONONOFFONON
217ONOFFOFFONONOFFONON
218OFFONOFFONONOFFONON
219ONONOFFONONOFFONON
220OFFOFFONONONOFFONON
221ONOFFONONONOFFONON
222OFFONONONONOFFONON
SWITCH SETTING
SPECTRA
ADDRESS
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
223ONONONONONOFFONON
224OFFOFFOFFOFFOFFONONON
225ONOFFOFFOFFOFFONONON
226OFFONOFFOFFOFFONONON
227ONONOFFOFFOFFONONON
228OFFOFFONOFFOFFONONON
229ONOFFONOFFOFFONONON
230OFFONONOFFOFFONONON
231ONONONOFFOFFONONON
232OFFOFFOFFONOFFONONON
233ONOFFOFFONOFFONONON
234OFFONOFFONOFFONONON
235ONONOFFONOFFONONON
236OFFOFFONONOFFONONON
237ONOFFONONOFFONONON
238OFFONONONOFFONONON
239ONONONONOFFONONON
240OFFOFFOFFOFFONONONON
241ONOFFOFFOFFONONONON
242OFFONOFFOFFONONONON
243ONONOFFOFFONONONON
244OFFOFFONOFFONONONON
245ONOFFONOFFONONONON
246OFFONONOFFONONONON
247ONONONOFFONONONON
248OFFOFFOFFONONONONON
249ONOFFOFFONONONONON
250OFFONOFFONONONONON
251ONONOFFONONONONON
252OFFOFFONONONONONON
253 ONOFFONONONONONON
254OFFONONONONONONON
SWITCH SETTING
C3418M-B (11/06)13
Specifications
GENERAL
Construction
Back Box Aluminum
Dome Drive Aluminum, thermoplastic
Lower DomeAcrylic
Cable Entry (Back Box)Through 1.5-inch NPT pendant
mount
Pan Movement360° continuous pan rotation
Vertical TiltUnobstructed +2° to -92°
Manual Pan/Tilt Speeds*
Pan0.1°- 80°/sec manual operation,
150°/sec turbo
Tilt0.1°- 40°/sec manual operation
Preset Speeds
Pan400°/sec
Tilt200°/sec
EnvironmentIndoor/outdoor
Operating Temperature
Standard Pendant(Assumes no wind chill factor)
Maximum140°F (60°C) absolute maximum
in shade; 122°F (50°C) sustained
maximum in shade; 113°F (45°C)
absolute maximum in direct sunlight; 95°F (35°C) sustained maximum in direct sunlight
Minimum25°F (-4°C) sustained minimum
Environmental Pendant(Assumes no wind chill factor)
Maximum140°F (60°C) absolute maximum ;
122°F (50°C) sustained maximum
Minimum-60°F (-51.1°C) absolute mini-
mum; prevents icing at sustained
minimum of -50°F (-45°C);
de-ices 0.1 inch (2.5 mm) within 3
hours after power-up
*For variable-speed operation an appropriate controller is
required. With fixed-speed controllers, pan/tilt speed is 20°/
sec. The CM6700/CM6800 controller with the KBD200A
keyboard has programmable fixed speeds.
Weight (approximate)
Back Box
Standard Pendant2.4 lb (1.09 kg)
Environmental Pendant 3.5 lb (1.59 kg)
Dome Drive3.3 lb (1.48 kg)
Lower Dome0.2 lb (0.09 kg)
ELECTRICAL(Dome Drive Only)
Input Voltage18-32 VAC; 24 VAC nominal
22-27 VDC; 24 VDC nominal
Input Power
24 VAC23 VA nominal (indoor, without heater)
73 VA nominal (outdoor, with heater)
24 VDC0.7 A nominal (indoor, without heater)
Fuse1.25 A
Auxiliary Outputs2 (Spectra IV SE only)
Alarm Inputs7 (Spectra IV SE only)
Relay ContactsAUX 1
TypeFo r m C Op en collector
VoltageLow voltage (<40 V) 32 VDC maximum
Current2 A maximum 150 mA maximum
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS;
3 A nominal (outdoor, with heater)
AUX 2 Output
10.6
(26.9)
5.9 (15.0)
8.6 (21.8)
ALL OTHERS ARE INCHES.
transistor output
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the
European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures
for recycling this equipment.
14C3418M-B (11/06)
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective
in material or workmanship for a period of one year after the date of
shipment.
Exceptions to this warranty are as noted below:
• Five years on FR/FT/FS Series fiber optic products and TW3000 Series
unshielded twisted pair transmission products.
• Three years on Spectra
• Three years on Genex
• Three years on Camclosure
CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models, which have a five-year warranty.
• Three years on PMCL200/300/400 Series LCD monitors.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy
DF8 Series fixed dome products.
• Two years on Spectra III
when used in continuous motion applications.
• Two years on Esprit and WW5700 Series window wiper (excluding wiper
blades).
• Two years (except lamp and color wheel) on Digital Light Processing (DLP
displays. The lamp and color wheel will be covered for a period of 90 days.
The air filter is not covered under warranty.
• Eighteen months on DX Series digital video recorders, NVR300 Series
network video recorders, and Endura
video products.
• One year (except video heads) on video cassette recorders (VCRs). Video
heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date
of Pelco shipment. All goods requiring warranty repair shall be sent freight
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence,
infringement of any rights of any party or product liability, relating to the
Products shall not exceed the price paid by the Dealer to Pelco for such
Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third
parties) however caused, whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer
may also have additional rights, which are subject to variation from state to
state.
®
IV products.
®
Series products (multiplexers, server, and keyboard).
®
and fixed camera models, except the
®
, CM6700/CM6800/CM9700 Series matrix, and DF5/
™
, Esprit®, ExSite™, and PS20 scanners, including
™
Series distributed network-based
If a warranty repair is required, the Dealer must contact Pelco at
(800)þ289-9100 or (559) 292-1981 to obtain a Repair Authorization number
(RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall
under the warranty conditions stated above, please include a written explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which
the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call
the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization
number (CA number if returned for credit, and RA number if returned for
repair).
All merchandise returned for credit may be subject to a 20% restocking and
®
)
refurbishing charge.
Goods returned for rep air or credit should be clearly identifi ed with the assigned
CA or RA number and freight should be prepaid. Ship to the appropriate address
below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico,
send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico
and are instructed to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
REVISION HISTORY
Manual #DateComments
C3418M8/06Original version.
C3418M-A9/06Corrected illustration 4.
C3418M-B11/06Inserted compatibility table. Inserted serial port settings to Table E.