SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF
WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY
BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU
ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF
PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED
UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR
LICENSE RIGHTS THEREUNDER.
REGULATORY NOTICES
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this
equipment under Federal Communications Commission’s rules.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
VIDEO QUALITY CAUTION
FRAME RATE NOTICE REGARDING USER-SELECTED OPTIONS
Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality
modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture
quality can be degraded by either lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution
may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second,
which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event
not being recorded by the system.
Judgment as to the suitability of the products for users’ purposes is solely the users’ responsibility. Users shall determine the suitability of the
products for their own intended application, picture rate and picture quality. In the event users intend to use the video for evidentiary purposes in
a judicial proceeding or otherwise, users should consult with their attorney regarding any particular requirements for such use.
OPEN SOURCE SOFTWARE NOTICE
This product includes certain open source or other software originated from third parties that is subject to the GNU General Public License (GPL),
GNU Library/Lesser General Public License (LGPL) and different and/or additional copyright licenses, disclaimers, and notices.
The exact terms of GPL, LGPL, and some other licenses are provided to you with this product. Please refer to the exact terms of the GPL and LGPL
at http://www.fsf.org (Free Software Foundation) or http://www.opensource.org (Open Source Initiative) regarding your rights under said license.
You may obtain a complete corresponding machine-readable copy of the source code of such software under the GPL or LGPL by sending your
request to digitalsupport@pelco.com; the subject line should read Source Code Request. You will then receive an email with a link for you to
download the source code.
This offer is valid for a period of three (3) years from the date of the distribution of this product by Pelco.
WARRANTY STATEMENT
For information about Pelco’s product warranty and thereto related information, refer to www.pelco.com/warranty.
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Introduction
The Sarix® IME and IXE Series IP cameras feature SureVision technology that seamlessly delivers advanced low-light performance with wide
dynamic range (WDR) and anti-bloom technologies that operate simultaneously. They are part of Pelco’s Enhanced (E) range of cameras,
providing industry-leading image quality and performance.
The IME Series mini dome and IXE Series box cameras are easy to install, offer flexible mounting options, and use a standard Web browser for
easy remote setup and administration.
IME Series and IXE Series cameras easily connect to Pelco IP and hybrid systems such as Endura® version 2.0 (or later), Digital Sentry® version
7.3 (or later), and DX4700/DX4800 hybrid video recorders. Each IME and IXE camera is also conformant with ONVIF
third-party software. Pelco offers an application programming interface (API) and software developer’s kit (SDK) for interfacing with Pelco’s IP
cameras.
This document describes the operation of Sarix IME Series mini dome and IXE Series box cameras and the user interface configuration.
®
Profile S for connection with
6C2270M (7/13)
Operation
CAMERA CONFIGURATION SEQUENCE
Once the device is installed and power is applied, the device undergoes a configuration sequence. The configuration sequence takes
approximately two minutes to complete, and then the device will come on line.
NOTE: If the device is not connected to a Dynamic Host Configuration Protocol (DHCP) server and DHCP is enabled, the configuration sequence
might take up to five minutes to complete.
MINIMUM SYSTEM REQUIREMENTS
Processor: Intel® Core™ i3 Processor, 2.4 GHz
®
Operating system: Microsoft
Memory: 4 GB RAM
Network interface card: 100 megabits (or greater)
Monitor: Minimum of 1024 x 768 resolution, 16- or 32-bit pixel color resolution
Web browser: Internet Explorer® 7.0 (or later) or Mozilla® Firefox® 3.5 (or later); Internet Explorer 8.0 (or later) is recommended for configuring
analytics
Media player: Pelco Media Player or QuickTime
(or later)
Windows® 7 (32-bit and 64-bit), or Windows Vista®; or Mac® OS X 10.4 (or later)
®
7.6.5 for Windows XP, Windows Vista, and Windows 7; or QuickTime 7.6.4 for Mac OS X 10.4
NOTES:
•Internet Explorer is not supported by Mac OS X 10.4.
•Pelco Media Player is recommended for control, smoothness, and reduced latency as compared to QuickTime.
•This product is not compatible with QuickTime version 7.6.4 for Windows XP or Windows Vista. If you have this version installed on your PC,
you will need to upgrade to QuickTime version 7.6.5.
•Network and processor bandwidth limitations might cause the video stream to pause or appear pixelated when additional Web-interface
users connect to the camera.
ACCESSING THE IP CAMERA
The first time you access the camera, the live video page appears. By default, you are viewing the video as a public user and only have access to
the single stream live view.
If, for security purposes, users should not be allowed to view video without first logging on to the camera, change the permissions for public
users.
LOGGING ON TO THE CAMERA
1. Open the Web browser.
2. Type the camera’s IP address in the browser address bar.
NOTE: If you do not know the camera’s IP address, you can locate it using the Pelco Device Utility software.
3. Click the Login button in the navigation bar; a dialog box opens.
4. Type your user name and password.
NOTE: If you are logging on to the camera as the administrator for the first time, the default user name and password are admin
(all lowercase). For security purposes, be sure to change the password after you log on for the first time.
5. Click Log In.
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Zoom and Focus Controls
User interface zoom controls are available only on IME Series dome cameras. IME Series zoom controls can be accessed from the live video page
and the Focus Settings area of the Imaging tab.
User interface focus controls are available on all IME Series and IXE Series network IP cameras. For the IME Series, focus controls can be
accessed from the live video page and the Focus Settings area of the Imaging tab. For the IXE Series, focus controls are accessible only from the
Focus Settings area of the Imaging tab.
NOTE: The zoom and focus controls are viewable only after you have logged on to the device.
Zoom In: Click the button or click and drag the slider to zoom the lens in.
Zoom Out: Click the button or click and drag the slider to zoom the lens out.
Full Range Auto-Focus: Click the button for the camera to start a full-range search to find the
optimal focal point for the scene.
Day Manual Focus Position: (Available only when focus is set to Manual mode.) Click and drag the
slider to adjust the day mode focus position.
Night Manual Focus Position: (Available only when focus is set to Manual mode.) Click and drag
the slider to adjust the night mode focus position.
NOTE: Window blanking regions must be adjusted following a change to zoom settings.
Live Video Page
The live video page allows you to manage the way you view live video and capture images. You can also view live video from this page and
access menus on the navigation bar (based on user permissions).
LIVE VIDEO PAGE ICONS
Viewable icons are based on user permissions.
Select Stream: Selects the viewable video stream that displays in live view (Primary, Secondary, QuickView, or Event) and selects
unicast or multicast and throttle settings.
Maximize Viewing Area: Scales the image to the full size of the browser. To resize the video pane to normal view, click the
Show Toolbar button in the upper-right corner of the window.
Open Stream in New Window: Opens the video in a scalable, independent window. Opening the video in a separate window allows
you to view the video while other applications are running. This window can be minimized, maximized, or closed using the title bar
buttons of the active window. The window can also be resized by dragging a corner of the window.
Take a Snapshot: Captures the image displayed in the video pane and saves it as a JPEG file.
KEYBOARD SHORTCUTS
Several keyboard shortcuts are available when viewing the primary stream on the live video page using Microsoft® Internet Explorer® and the
Pelco Media Player. These keyboard shortcuts display different overlays on a video pane and provide quick access to a specific function.
Table A. Keyboard Shortcuts
Keyboard ShortcutFunction
SHIFT + ADisplays analytics information for the currently active behavior. If there is no currently active behavior, this keyboard
shortcut has no effect.
SHIFT + SDisplays details about the live video such as image rate, resolution, and bit rate.
SHIFT + TDisplays the current date and time.
These keyboard shortcuts are not available when viewing video with Quicktime
8C2270M (7/13)
®
.
SELECTING A STREAM
1. Click the Select Stream button.
2. Select one of the following streams from the Select Stream page:
Primary Stream: To select this stream, click the button next to Primary Stream.
Secondary Stream: To select this stream, click the button next to Secondary Stream.
QuickView Stream: To select this stream, click the button next to QuickView Stream.
Event Stream: To select this stream, click the button next to Event Stream.
3. Configure the display settings for the selected stream. Available display settings are determined by the video compression of the selected
stream:
4. Click the Select button to save the stream settings.
PRIMARY STREAM AND SECONDARY STREAM
The Primary Stream and Secondary Stream are video streams that include compression, resolution, image rate, and bit rate settings. The streams
can be set up using a video configuration preset or they can be customized using the video configuration settings.
A video preset is a predefined video configuration that offers a good balance between video performance and bandwidth usage. For easy stream
configuration, use the Video Presets page located in the drop-down menu of the A/V Streams tab.
To customize the Primary Stream or Secondary Stream, select the Settings page and then use the Video Configuration page located in the dropdown menu of the A/V Streams tab. Configurable settings include the stream name, compression, resolution, image rate, bit rate, and I-frame
interval of the video streams. The default names for the streams are Primary Stream and Secondary Stream; however, if these stream names are
changed, the new names replace the default names (Primary Stream and Secondary Stream) on the Select Stream page.
QUICKVIEW STREAM
The QuickView Stream is a predefined JPEG video stream with a lower resolution. This low resolution, low frame rate stream is available when
the settings are being configured.
The QuickView Stream is also ideal for users who are connected to a network with processor bandwidth limitations that might cause a high
resolution, high frame rate video stream to pause or appear pixilated.
The aspect ratio of the QuickView Stream mirrors that of the Primary Stream.
EVENT STREAM
The Event Stream displays a list of alerts triggered by a running analytic behavior. The alert includes a screen capture, the profile that was
triggered, and the zone where the alert was detected. For the Event Stream to work you must have an analytic behavior profile running. To set up
and run analytic behaviors, profiles, and zones, use the Analytic Configuration page located in the drop-down menu of the Events tab.
UNICAST
A unicast transmission sends a separate video stream to each user that is requesting data. Although multiple users might request the same data
from the camera at the same time, duplicate video streams are transmitted to each user. Every unicast user that connects to the camera
consumes additional processing power, which limits the number of simultaneous users who can access the camera. The unicast transmission
setting is available in the primary and secondary stream display settings.
MULTICAST
A multicast transmission sends data to multiple users at the same time using one transmission stream. Each multicast user that connects to the
camera consumes no additional processing power; therefore, multicast video streams can be sent to an unlimited number of simultaneous users.
The multicast transmission setting is available in the primary and secondary stream display settings.
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THROTTLE
Throttle sets the upper limit on the image rate delivered to your computer. Lowering the throttle reduces the load on the network and on your
computer, which might be helpful when resources are limited. The throttle setting is available only when QuickStream is selected.
TAKING A SNAPSHOT
1. Click the Take a Snapshot button.
2. A dialog box opens, allowing you to open or save the file.
3. Select one of the following options:
Open: Your computer’s photo editing program opens and displays the screen image. This function is available only when using
Microsoft
Save: The image is saved as a JPEG file at the location you specify.
Cancel: The captured image is not opened or saved and the dialog box closes.
NOTE: The captured image resolution is 2016 x 1523 and is not dependent on the stream that is selected.
®
Internet Explorer® 7.0 (or later) or Mozilla® Firefox® 3.0 (or later).
Settings Page
Depending on user permissions, the Settings page allows you to manage camera system and network settings, set up users, configure events,
and control the camera imaging and streams.
NOTE: The Settings menu might not be available if the user does not have permission to access this feature.
ACCESSING THE CAMERA MENUS
1. Log on to the camera.
2. Click the Settings link in the navigation bar located in the upper-right corner of the page; a list of menu tabs appears.
3. Place your mouse pointer over a tab to display a list of submenus.
System Tab
Use the System tab to change general system settings, configure the time settings, set up the text overlay and image overlay for the live view,
install licenses, configure backup and restore, display system information, and access snapshots generated by event handlers.
General System Settings
The general system settings page includes configurable fields for the device name, time settings, text overlay, and image overlay. The device
name is the user-friendly description of the camera displayed in the gray area near the top of screen. The time server is an external server that
uses Network Time Protocol (NTP) to synchronize the camera date and time settings. The text overlay settings allow you to customize the
appearance of the video by displaying overlays such as the device name, or the date and time at the top or bottom of the video stream. The image
overlay settings allow you to customize the appearance of the video by displaying an image, such as a corporate logo, at the top or bottom of the
video stream.
You can also use the general system settings page to turn the camera’s LEDs on or off and to configure the Simple Mail Transfer Protocol (SMTP)
server to send an email notification when an event handler is activated.
NOTE: Contact your network administrator for information on configuring email notification on your local network.
You can also use the general system settings page to generate a system log, reboot the camera, or restore the camera’s factory default settings.
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Licensing Settings
The Licensing page provides an interface to add specialized features to your Sarix® device. Refer to license-specific documentation for more
information about installing licenses and the effects that a license might have on your device.
Backup and Restore Settings
The backup and restore settings page includes configurable fields for backup and restore of camera settings. Once the camera settings have
been configured for optimal scene display, use the backup feature to save the camera settings. If the camera settings are changed and
inadvertently result in a less desirable image, use the restore feature to restore the camera to the previously saved settings.
NOTE: This feature is not intended for the configuration of multiple units or for firmware upgrades.
Information Settings
The information settings page includes read-only fields for the firmware version, hardware version, model number, and serial number of the
camera. This information is typically required by Pelco Product Support for troubleshooting purposes.
Snapshot Viewer
The Snapshot Viewer page displays a list of snapshots saved to the SD card when a “Write JPEG to SD Card” event handler is activated. From
this page, you can open, download, or delete snapshots from the SD card. There are 100 snapshots displayed per page.
CHANGING THE DEVICE NAME
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Click the Device Name box and highlight the text.
4. Type a user-friendly name into the Device Name box (2 to 63 characters). A user-friendly name makes it easier to recognize the device on
the network. Examples of user-friendly names are Front Door, Lobby, or Parking Lot.
5. Click Save to save the new device name, or click Reset to restore to the previously saved device name.
ENABLING LEDS
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Select On or Off beside the Enable LEDs button to turn the camera’s power LED on or off. The default setting is Off for IME Series dome
cameras. The default setting is On for IXE Series box cameras.
4. Click Save to save the new setting, or click Reset to restore to the previously saved setting.
CONFIGURING SMTP SERVER
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Click the SMTP Server box and type the address for the SMTP server used to deliver email from this camera's event system.
4. Click Save to save the new setting, or click Reset to restore to the previously saved setting.
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CONFIGURING TIME SERVER SETTINGS
Your device supports two methods for synchronizing with a time server: Auto and Manual. The Auto setting allows the device to discover and
synchronize with a network time server over IPv4 or IPv6. If a network time server is not available for discovery on the network, select the Manual
time server setting.
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Select Auto or Manual for the Time Server. If you select Manual, provide the address or host name of the server.
4. Select the Time Zone.
NOTE: If your selected location observes daylight saving time (DST), the device with alutomatically change time on the associated dates.
5. Click the Save button to save the settings, or click the Reset button to clear all of the information you entered without saving it.
CUSTOMIZING THE APPEARANCE OF THE TEXT OVERLAY
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Set the Text Overlay settings:
Date/Time Overlay: Select Show to display the date and time in the live view overlay. The default setting is Hide.
Camera Name Overlay: Select Show to display the camera name in the live view overlay. The default setting is Hide.
4. Select the display position for the overlay from the Position drop-down menu. Selections include Top Right, Top Center, Top Left, Bottom
Right, Bottom Center, and Bottom Left.
5. If an overlay is set to Show, view the format of the overlay in the Overlay Format area.
6. Click the Save button to save the settings, or click the Reset button to clear all of the information you entered without saving it.
CUSTOMIZING THE APPEARANCE OF THE IMAGE OVERLAY
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Set the Image Overlay settings. Select Show to display the image overlay in the live view. The default setting is Hide.
4. Click Choose File and locate a portable pixel map (PPM) image for the overlay.
NOTE: PPM is the only image format that can be used in the image overlay. The PPM image must be a minimum resolution of 32 x 32 or a
maximum resolution of 256 x 192. GIF, JPEG, PNG and other formats are not recognized and cannot be uploaded. Free software
applications, such as GIMP, can be used to convert image formats to PPM.
5. Select the PPM image file to display in the live view overlay, and click Open.
6. Select the display position for the overlay from the Position drop-down menu. Selections include Top Right, Top Center, Top Left, Bottom
Right, Bottom Center, and Bottom Left.
7. Click the Save button to save the settings, or click the Reset button to clear all of the information you entered without saving it.
NOTE: The image overlay is not transparent and appears in front of most informational and text overlays and window blanking regions.
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GENERATING A SYSTEM LOG
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Click the Generate System Log button.
4. A dialog box opens, allowing you to open or save the file.
5. Save the file to create a system log that can be used by Pelco Product Support for troubleshooting. Contact Pelco Product Support at
1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international).
REBOOTING THE CAMERA
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Click the Reboot Camera button to restart the camera.
NOTE: Rebooting the camera does not change the configured camera settings.
RESTORING ALL CAMERA DEFAULTS
WARNING: This process cannot be undone; all user and custom settings will be lost.
1. Place your mouse pointer over the System tab.
2. Select General Settings from the drop-down menu.
3. Click the Restore All Camera Defaults button to restore the camera’s factory default settings.
NOTE: If the device is not connected to a Dynamic Host Configuration Protocol (DHCP) network, the IP address settings for the device will be lost
and the server will not recognize the device. The default setting for the device IP address is DHCP On.
DOWNLOADING A FULL BACKUP OF CAMERA SETTINGS
1. Place your mouse pointer over the System tab.
2. Select Backup and Restore from the drop-down menu.
3. Click the Download Now button. A file download dialog box opens.
4. Click Save and specify where you want to save the file.
5. Click OK to save the backup file, or click Cancel to stop the operation.
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UPLOADING A BACKUP FILE TO RESTORE CAMERA SETTINGS
1. Place your mouse pointer over the System tab.
2. Select Backup and Restore from the drop-down menu.
3. Click the Browse button. A file upload dialog box opens.
4. Select the file you want to upload.
5. Click the Open button.
6. Click the Upload and Restore button.
NOTE: Restoring a backup file restarts the camera.
7. Click OK to restore the backup file, or click Cancel to stop the operation.
Network Tab
Use the Network tab to change the camera’s general network settings, select the Secure Sockets Layer (SSL) settings, enable Secure Shell (SSH),
configure 802.1x port security, and select Simple Network Management Protocol (SNMP) settings.
General Network Settings
The general network settings page includes configurable and read-only fields for IPv4 and IPv6 network communication settings. Available
settings include the hardware address, host name, IPv4 settings, and IPv6 settings. The hardware address is read-only.
IPv4 settings must be configured for the device. You can enable or disable the IPv4 DHCP setting from the general network settings page. If DHCP
is set to On, the IP address, subnet mask, gateway, and DNS server settings are automatically assigned to the device and are read-only text. If
DHCP is set to Off, these settings must be manually configured. The default camera setting for DHCP is On.
SSL Settings
The SSL settings page includes SSL configuration modes and certificate generation. To ensure security on the Internet, all Web browsers provide
several security levels that can be adjusted for sites that use SSL technology to transmit data. SSL encrypts communications, making it difficult
for unauthorized users to intercept and view user names and passwords.
SSL requires signed certificates to determine if the Web browser accessing the camera has the required authentication. The camera can
generate a certificate signing request (CSR) that can be sent to a certificate authority for a signature (for example, VeriSign
a self-signed certificate using the Generate Self-Signed Certificate option.
®
), or it can generate
SSH Settings
The SSH settings page enables or disables SSH access to the camera. SSH is a user-enabled protocol that allows Pelco Product Support to log on
to and service the camera for advanced troubleshooting purposes. From the SSH settings page, users with the appropriate permissions can
enable or disable SSH access to the camera.
802.1x Settings
The 802.1x settings page enables or disables 802.1x port security, which authenticates devices that want to establish a point-to-point access
through a wired or wireless port using Extensible Authentication Protocol (EAP) protocols. This port-based authentication method prevents
unauthorized access to a Local Area Network (LAN) through a physical port. For example, when a device is connected to a network port, the
network switch asks the device for authentication. The device replies with its credentials. If the credentials are accepted, the network switch
opens the port for normal use. If authentication fails, the device is prevented from accessing information on the port.
SNMP Settings
The SNMP setting page includes SNMP configuration settings. SNMP is an application layer protocol used to manage TCP/IP-based networks
from a single workstation or several workstations. The camera supports SNMP v2c and v3 and can be configured to send traps.
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