Pelco IDE20DN-0 User Manual

INSTALLATION/OPERATION

IDE Series Network Dome Camera

Sarix™ Technology

C2963M-C (8/10)

Contents

Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Video Quality Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Open Source Software Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Built-In Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

In-Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Surface Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Dome Liner and Lower Dome Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Service Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Frame Rate Notice Regarding User-Selected Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cat5 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

24 VAC Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Alarm and Relay Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Device Configuration Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accessing the IP Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Logging on to the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Live Video Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Live Video Page Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Selecting a Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Primary Stream and Secondary Stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

QuickView Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Event Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Unicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Taking a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Displaying Video in the Multiscreen View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Settings Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Accessing the Camera Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Changing the Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring the Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Customizing the Appearance of the Text Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Generating a System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Rebooting the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Restoring All Camera Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Changing the Hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning On DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

C2963M-B (3/10) 2

Turning Off DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Selecting the Secure Sockets Layer Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Generating a Certificate Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Generating a Self-Signed Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Enabling Secure Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring the 802.1x Port Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Selecting SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring SNMP V2c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Configuring SNMP V3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Imaging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the Orientation of the Scene. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Changing the Digital Processing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Selecting Auto Exposure Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Selecting Manual Exposure Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Day Night Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Day Night Auto and Manual Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Day Night Auto Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Day Night Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring Auto Focus Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Manual Focus Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting Tone Map Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Selecting Auto White Balance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Selecting Manual White Balance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Turning On Window Blanking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Turning Off Window Blanking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Deleting a Window Blanking Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

A/V Streams Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Selecting a Video Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Configuring a Custom Video Stream Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Compression Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Available Camera Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Image Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Bit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

I-Frame Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Quality of Service for Differentiated Services Code Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Endura Signing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Rate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

GOP Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Advanced Sharpening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Selecting the Audio Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Selecting the Users and Groups Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Editing a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Creating an Alarm Event Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Creating a System Event Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Creating a Timer Event Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Editing an Event Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Deleting an Event Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Handlers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Creating an Event Handler: Send Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Creating an Event Handler: Write JPEG to SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Creating an Event Handler: Upload JPEG to FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

3 C2963M-B (3/10)

Creating an Event Handler: Open/Close Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Editing an Event Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Deleting an Event Handler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Example Handler Filter Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Analytic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Creating a new Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Revising A Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Deleting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configuring a Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Drawing a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Zone Draw Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Deleting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

IDE10 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

IDE20 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

C2963M-B (3/10) 4

List of Illustrations

1 Dome Connections and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2 Lens Pin Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3 In-Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

4 Positioning the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

5 Lens Pin Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

6 Surface Back Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

7 Positioning the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

8 Installing the Dome Liner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

9 Attaching the Leash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

10 Aligning the Lower Dome with Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

11 Locking the Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

12 Positioning the Top Cover of the Lower Dome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

13 Attaching the 2.5 mm Stereo Headphone Plug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

14 Cat5 Cable Pin Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

15 24 VAC Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

16 Alarm and Relay Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

17 Relay Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

18 Supervised Alarm Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

19 Supervised Alarm Input Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

20 Unsupervised Alarm Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

21 Normally Closed and Normally Open Unsupervised Alarm Input Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

22 Alarm Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

23 Live Video Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

24 SSL Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

25 SSH Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

26 SNMP V2c Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

27 SNMP V3 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

28 Orientation Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

29 Digital Processing Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

30 Auto Exposure Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

31 Manual Exposure Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

32 Auto Focus Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

33 Manual Focus Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

34 Tone Map Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

35 Auto White Balance Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

36 Manual White Balance Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

37 Window Blanking Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

38 Select Video Preset Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

39 Custom Video Stream Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

40 Audio Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

41 General Settings Page for Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

42 Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

43 New Event Source Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

44 New Event Handler Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

45 Analytic Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

5 C2963M-B (3/10)

Important Notices

LEGAL NOTICE

SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF
WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY
BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU
ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF
PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED
UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR
LICENSE RIGHTS THEREUNDER.

REGULATORY NOTICES

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RADIO AND TELEVISION INTERFERENCE

This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-TV Interference Problems.” This
booklet is available from the U.S. Government Printing Office, Washington D.C. 20402.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this
equipment under Federal Communications Commission’s rules.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

VIDEO QUALITY CAUTION

FRAME RATE NOTICE REGARDING USER-SELECTED OPTIONS

Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality
modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture
quality can be degraded by either lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution
may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second,
which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event
not being recorded by the system.

Judgment as to the suitability of the products for users’ purposes is solely the users’ responsibility. Users shall determine the suitability of the
products for their own intended application, picture rate and picture quality. In the event users intend to use the video for evidentiary purposes in
a judicial proceeding or otherwise, users should consult with their attorney regarding any particular requirements for such use.

OPEN SOURCE SOFTWARE NOTICE

This product includes certain open source or other software originated from third parties that is subject to the GNU General Public License (GPL),
GNU Library/Lesser General Public License (LGPL) and different and/or additional copyright licenses, disclaimers, and notices.

The exact terms of GPL, LGPL, and some other licenses are provided to you with this product. Please refer to the exact terms of the GPL and LGPL
at http://www.fsf.org (Free Software Foundation) or http://www.opensource.org (Open Source Initiative) regarding your rights under said license.
You may obtain a complete corresponding machine-readable copy of the source code of such software under the GPL or LGPL by sending your
request to [e-mail]; the subject line should read Source Code Request. You will then receive an email with a link for you to
download the source code.

This offer is valid for a period of three (3) years from the date of the distribution of this product by Pelco.

C2963M-C (8/10) 6

Introduction

The IDE Series is a fixed network dome camera with a built-in, Web-based viewer for live streaming to a standard Web browser (Microsoft
Internet Explorer

®

or Mozilla

Endura Enabled™ and compatible with Digital Sentry® to record, manage, configure, and view multiple live streams.

The camera supports two compression formats and many resolutions. The two standard compression formats include H.264 and MJPEG. The
dual streams can be configured for a variety of resolutions, frame rates, and bit rates.

The IDE Series includes 1.3 and 2.1 megapixel (MPx) models available in two camera styles: color or day/night. The day/night model has an
mechanical IR cut filter that increases camera sensitivity in low-light situations. The camera uses a 1/3-inch imager and accommodates
CS-mount lenses.

The camera also includes built-in Power over Ethernet (PoE), which supplies power to the camera through the network. If PoE is not available, the
camera is prewired for 24 VAC.

BUILT-IN ANALYTICS

All IDE Series models are preloaded with user-configurable behaviors. The device is capable of running up to three behaviors at the same time;
however, the number of behaviors is limited to the available processing power of the device and the type of analytic being used.

Pelco analytics are configured and enabled using a standard Web browser. The behaviors are also compatible with Endura
system that supports the Pelco Analytics API. Refer to the specific product documentation for instructions on how to configure and enable Pelco
analytics.

Models are also available with ObjectVideo
management system to configure and enable the OV Analytic Suites that are preloaded on the dome. Refer to the ObjectVideo documentation for
instructions on how to configure and enable OV analytics.

®

Firefox®). The camera features open architecture connectivity for third-party applications and is also

®

or a third-party

®

(OV) Suites. OV Suites require an OV ready-compliant system with an OV Ready™ video

®

7 C2963M-C (8/10)

MODELS

IDE10DN-0 Sarix indoor fixed dome network camera, extended platform, 1.3 megapixel, day/night, no lens, smoked dome, with built-in

IDE10DN-1 Sarix indoor fixed dome network camera, extended platform, 1.3 megapixel, day/night, no lens, clear dome with built-in

IDE10DN8-1 Sarix indoor fixed dome network camera, extended platform, 1.3 megapixel, day/night, 2.8 ~ 8 mm varifocal megapixel

IDE10DN-OCP1

IDE10DN-OS1

IDE10DN-OSP1†Sarix indoor fixed dome network camera, extended platform, 1.3 megapixel, day/night, no lens, clear dome, with built-in

IDE20DN-0 Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, smoked dome, with built-in

IDE20DN-1 Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, clear dome, with built-in

IDE20DN8-1 Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, 2.8 ~ 8 mm varifocal megapixel

IDE20DN-OCP0

IDE20DN-OS0

IDE20DN-OSP0†Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, smoked dome, with built-in

IDE20DN-OCP1†Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, clear dome, with built-in

IDE20DN-OS1

IDE20DN-OSP1†Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, clear dome, with built-in

*To configure and enable Pelco analytics, one of the following systems is required:

†

To configure and enable ObjectVideo Suites, an OV ready-compliant system with OV Ready video management system is required.

Pelco analytics

Pelco analytics

lens, clear dome, with built-in Pelco analytics

†

Sarix indoor fixed dome network camera, extended platform, 1.3 megapixel, day/night, no lens, clear dome, with built-in
OV Event Counting Plus Suite

†

Sarix indoor fixed dome network camera, extended platform, 1.3 megapixel, day/night, no lens, clear dome, with built-in
OV Security Suite

OV Security Plus Suite

Pelco analytics

Pelco analytics

lens, clear dome, with built-in Pelco analytics

†

Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, smoked dome, with built-in
OV Event Counting Plus Suite

†

Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, smoked dome, with built-in
OV Security Suite

OV Security Plus Suite

OV Event Counting Plus Suite

†

Sarix indoor fixed dome network camera, extended platform, 2.1 megapixel, day/night, no lens, clear dome, with built-in
OV Security Suite

OV Security Plus Suite

• Internet Explorer® 8.0 (or later) or Firefox® 3.0 (or later)

• Pelco interface with remote operation from an Endura 2.0 (or later) system.

• Pelco Analytics API which is available for download at http://pdn.pelco.com.

C2963M-C (8/10) 8

Getting Started

Before installing your network dome, thoroughly familiarize yourself with the information in this section of the manual.

NOTES:

• Pelco recommends connecting the dome to a network that uses a Dynamic Host Configuration Protocol (DHCP) server to address devices.

• Do not use a network hub when configuring the network settings for the dome.

• To ensure secure access to the network dome, place the dome behind a firewall when it is connected to a network.

PARTS LIST

Remove all of the contents from the shipping box.

Qty Description

1 Back box with camera module

1 Surface mount

1 Lower dome (includes trim ring and bubble)

1 Dome liner

1 4-pin connector

1 2-pin connector

1 Quick Start Guide

1 Resource disc

3 MAC address labels (extra)

Installation tools and the following parts are needed but not supplied:

Qty Description

1 Lens (use either a megapixel or standard auto iris lens, depending on the camera model)

1 Service cable (IX-SC)

1 Mounting hardware

9 C2963M-C (8/10)

Product Overview

Figure 1. Dome Connections and Features

C2963M-C (8/10) 10

ì

Relay and Alarm Connections: One relay that can be used to control an external circuit, and one alarm for physical input into the system.

î

Accessory Port: For use with compatible Pelco accessories.

ï

RJ-45 Network Port: Connects the dome to the IP network. Also supplies power to the dome through the network using PoE. If PoE is not
available, the dome is prewired for 24 VAC.

ñ

24 VAC Power Connections: Supports 24 VAC as the power source if PoE is not used.

ó

Reset Button: Reboots the camera or restores the camera’s factory default settings. This button is recessed. Using a small tool, such as a
paper clip, press and release the reset button once to reboot the camera. Press and hold the reset button for 10 seconds to restore the
camera to the factory default settings.

r

Micro SD Card Slot: Saves a snapshot image to a micro SD card based on alarm activity.

s

Power LED: Glows solid green to indicate that the dome has power and flashes green during the boot cycle. The LED can be disabled
through the user interface. If this LED glows red (solid or flashing), contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or
[phone] (International) for assistance.

t

Lens Mount: Fits a standard CS-mount lens. Use a megapixel lens with the IDE Series megapixel cameras. A standard definition lens
installed on a megapixel camera will limit the resolution of the camera and create poor image quality.

u

Auto Iris Lens Connector: Controls the auto iris lens. Insert the 4-pin connector from the DC drive auto iris lens into this connector.

~í

NTSC/PAL Button: Toggles the service connector between NTSC and PAL formats. The default setting is NTSC.

~â

Service Port: Outputs analog video. Use this port at the installation site to set up the field of view and to focus the camera. When a service
cable is connected to the dome, video to the IP stream is disabled.

~ä

Auto Back Focus Button: Sets the auto back focus mechanism. Press the button once to center the auto back focus mechanism and to
fully open the iris. Press and hold the button for three seconds to start the auto back focus mechanism and focus the camera.

~ã

Ethernet Activity/Link LED: Flashes green to indicate that data is being transmitted or received by the dome. Glows solid amber to
indicate that a live network connection is established and then turns off after one minute of operation.

PRODUCT LABEL

The product label lists the model number, date code, serial number, and Media Access Control (MAC) address. This information might be required
for setup. The product label is located on the side of the back box.

11 C2963M-C (8/10)

Installation

You can install the IDE Series network dome system using one of the following methods:

• Installation in a suspended ceiling or a fixed ceiling/wall (refer to In-Ceiling Installation on page 11).

• Mounting to the surface of a ceiling/ wall (refer to Surface Installation on page 13).

• Installation using the ID-P pendant mount accessory (not supplied). For pendant mount installation instructions, refer to the documentation
supplied with the pendant mount.

IN-CEILING INSTALLATION

WARNING: Remove the foam insert from the back box before installing the system. The foam is inserted to secure the tilt ring; preventing

damage to the optical chassis during shipment.

1. Prepare the mounting surface:
a. Cut a 6-inch diameter hole in the ceiling.

b. Pull all wiring through the hole and terminate all wires (if not already terminated).

2. Install the lens on the back box:

NOTE: Megapixel lenses are designed and tested to deliver optimal image quality to megapixel cameras. A standard definition lens
installed on a megapixel camera will limit the resolution of the camera and create poor image quality.

a. Remove the cover from the lens mount.

b. Screw the lens onto the lens mount. Be careful to prevent dust from entering the space between the lens and the imager. If necessary,

use clean, compressed air to remove any foreign matter (refer to the instructions shipped with the lens). Make sure the lens does not
touch the camera imager when installed.

c. Connect the auto iris lens to the 4-pin connector located on the side of the camera. Pin connections for the iris drive connector are as

follows:

3

12

3. Connect the wiring to the side of the back box:
a. Connect the network cable to the RJ-45 network port on the side of the camera. If the network has no PoE, connect a 24 VAC Class 2

power supply to the 24 VAC power connector. Refer to Wiring on page 18 for wiring connections.

b. Connect the necessary wiring for alarms and relays (refer to Wiring on page 18 more information.)

4. Install the back box by compressing the spring clips and pushing the back box through the hole. Tighten the machine screws completely to
secure the back box to the ceiling.

4

Figure 2. Lens Pin Connections

Pin DC (AID) Auto Iris Lens

1 Control coil negative (–)

2 Control coil positive (+)

3 Drive coil positive (+)

4 Drive coil negative (–)

Figure 3. In-Ceiling Installation

11 C2963M-C (8/10)

5. Apply power to the camera. The camera will complete a configuration sequence; the green LED flashes five times per second for
approximately two minutes and then turns solid after the sequence is complete.

NOTE: If the camera is not connected to a DHCP server and DHCP is enabled, the configuration sequence might take up to five minutes to
complete.

6. Position the camera:
a. View the camera image using the service jack or a Web browser.

b. Unlock the tab locks located on each side of the camera.

c. Manually rotate and tilt the camera module to position the camera. Do not over-rotate the module.

d. Lock the tab locks to secure the camera.

Figure 4. Positioning the Camera

ì

Pan 368°

î

Tab lock

ï

Rotate 355°

ñ

Tilt 180°

7. Focus the lens:
a. View the camera image using the service jack or a Web browser.

b. Press the auto back focus button once to center the focus mechanism. The button is located on the rim of the back box.

c. Manually adjust the zoom and focus of the lens to the desired field of view (refer to the instructions shipped with the lens).

d. Press and hold the back focus button for three seconds to start the auto back focus mechanism.

8. Install the dome liner and lower dome (refer to Dome Liner and Lower Dome Installation on page 15).

C2963M-C (8/10) 12

SURFACE INSTALLATION

WARNING: Remove the foam insert from the back box before installing the system. The foam is inserted to secure the tilt ring; preventing

damage to the optical chassis during shipment.

1. Prepare the mounting surface:

a. Using the surface mount ring as a template, drill holes for the mounting hardware. Prepare the ceiling as follows:

• Standard ceiling: When mounting the dome camera to a standard ceiling, use either 6-32 toggle bolts (not supplied) or

#8 x 3.50-inch self-tapping screws (not supplied).

• Concrete ceiling: When mounting the dome camera to a concrete system, use 8-32 studs and nuts (not supplied).

b. Drill a hole in the ceiling for wiring.

c. Pull all wiring through the hole and terminate all wires (if not already terminated).

d. Attach the surface mount ring to the mounting surface.

2. Install the lens on the back box:

NOTE: Megapixel lenses are designed and tested to deliver optimal image quality to megapixel cameras. A standard definition lens
installed on a megapixel camera will limit the resolution of the camera and create poor image quality.

a. Remove the cover from the lens mount.

b. Screw the lens onto the lens mount. Be careful to prevent dust from entering the space between the lens and the imager. If necessary,

use clean, compressed air to remove any foreign matter (refer to the instructions shipped with the lens). Make sure the lens does not
touch the camera imager when installed.

c. Connect the auto iris lens to the 4-pin connector located on the side of the camera. Pin connections for the iris drive connector are as

follows:

3

4

Pin DC (AID) Auto Iris Lens

1 Control coil negative (–)

2 Control coil positive (+)

3 Drive coil positive (+)

12

4 Drive coil negative (–)

Figure 5. Lens Pin Connections

3. Connect the wiring to the side of the back box:
a. Connect the network cable to the RJ-45 connector on the side of the camera. If the network has no PoE, connect a 24 VAC Class 2

power supply to the 24 VAC power connector. Refer to Wiring on page 18 for wiring connections.

b. Connect the necessary wiring for alarms and relays (refer to Wiring on page 18 for more information).

4. Install the back box in the surface mount ring by compressing the spring clips and pushing the back box through the hole. Tighten the
machine screws completely to secure the back box to the ceiling.

Figure 6. Surface Back Box Installation

13 C2963M-C (8/10)

5. Apply power to the camera. The camera will complete a configuration sequence; the green LED flashes five times per second for
approximately two minutes and then turns solid after the sequence is complete.

NOTE: If the camera is not connected to a DHCP server and DHCP is enabled, the configuration sequence might take up to five minutes to
complete.

6. Position the camera:
a. View the camera image using the service jack or a Web browser.

b. Unlock the tab locks located on each side of the camera.

c. Manually rotate and tilt the camera module to position the camera. Do not over-rotate the module.

d. Lock the tab locks to secure the camera.

Figure 7. Positioning the Camera

ì

Pan 368°

î

Tab lock

ï

Rotate 355°

ñ

Tilt 160°

7. Focus the lens:
a. View the camera image using the service jack or a Web browser.

b. Press the auto back focus button once to center the focus mechanism. The button is located on the rim of the back box.

c. Manually adjust the zoom and focus of the lens to the desired field of view (refer to the instructions shipped with the lens).

d. Press and hold the back focus button for three seconds to start the auto back focus mechanism.

8. Install the dome liner and lower dome (refer to Dome Liner and Lower Dome Installation on page 15).

C2963M-C (8/10) 14

DOME LINER AND LOWER DOME INSTALLATION

1. Align the magnets on the dome liner with the magnets located on the camera module.

Figure 8. Installing the Dome Liner

2. Attach the leash of the lower dome to the back box.

Figure 9. Attaching the Leash

15 C2963M-C (8/10)

3. Move the lower dome latches away from the bubble until you hear a click indicating the latches are open. Align the lower dome latches
with the slots located on the camera module (refer to Figure 10).

WARNING: The lower dome latches must be in the open position. Never force the lower dome latches into the slots of the camera
module.

Figure 10. Aligning the Lower Dome with Camera

4. Move the lower dome latches toward the bubble until you hear a click.

Figure 11. Locking the Dome

5. Turn the top cover of the lower dome 90-degrees to conceal the camera latches, LED, and service jack.

Figure 12. Positioning the Top Cover of the Lower Dome

C2963M-C (8/10) 16

SERVICE CABLE

The camera includes a service port that outputs camera video. Use it at the installation site to set up the field of view and to focus the camera.

Pelco offers an optional service cable (IX-SC) that connects directly to the service port. The service cable has a male BNC output for most
standard viewers.

NOTE: The ICS-SC and CST150 are not compatible with this camera. If you have any questions about service cable compatibility, contact
Pelco Product Support at 1-800-289-9100 (USA and Canada) or [phone] (international).

To assemble a service cable for the camera, purchase the following items from an electronics supply store:

Qty Description

1 2.5 mm stereo plug (male)
1 CPM 88 miniature coaxial connector
1 RG174/U coaxial cable
1 1/8-inch shrink fit tubing, 1/2-inch long

To assemble the cable:

1. Attach the CPM 88 miniature coaxial connector to one end of the cable. Follow the directions supplied with the miniature coaxial connector.

2. Attach the 2.5 mm stereo plug to the other end of the coaxial cable (refer to the figure below):
a. Remove the support sleeve from the plug.

b. Slip the shrink fit tubing and support sleeve over the end of the cable.

c. Prepare the cable:

(1) Strip back the outer jacket 0.318 inch (8.06 mm) inch from the end of the cable.

(2) Pull back the coaxial braid shield.

(3) Strip back the insulating material 0.125 inch (3.18 mm) inch to expose the center conductor.

d. Solder the center connector of the cable to the shoulder pin of the plug.

e. Heat the shrink fit tubing around the center conductor and shoulder pin

f. Pull the coaxial braid shield back through the crimp pin and solder it to the top of the crimp pin arm.

g. Crimp the end of the crimp pin around the cable.

h. Reassemble the support sleeve and the plug.

Figure 13. Attaching the 2.5 mm Stereo Headphone Plug

ì

2.5 mm Stereo Plug

î

Plug Shoulder Pin

ï

Center Conductor

ñ

Support Sleeve

17 C2963M-C (8/10)

ó

Shrink Fit Tubing

r

Coaxial Cable

s

Coaxial Braid Shield

t

Crimp Pin Arm

WIRING

8

8

1

1

CAT5 CABLE

Connect a Cat5 cable to the RJ-45 network port. The 8-pin connector includes video and PoE for the camera. PoE (IEEE 802.3af) injects power over
the same cabling that carries the network data, eliminating the need for a separate power supply. This simplifies the installation and operation of
the camera without affecting network performance.

NOTE: The camera will autosense and configure itself to use either a crossover cable or a straight cable.

Refer to Figure 14 for pin descriptions.

1

2

3

4

5

6

7

8

8

7

6

5

4

3

2

1

Pin Function

1TX+

2TX–

3 RX+

4PoE 1-2

5PoE 1-2

6 RX–

7PoE 3-4

8PoE 3-4

Figure 14. Cat5 Cable Pin Descriptions

C2963M-C (8/10) 18

24 VAC CONNECTOR

Single Camera Wiring

If PoE is not available:

1. Connect the 24 VAC wires to the supplied 2-pin connector (refer to Figure 15).

NOTE: Only use the 24 VAC wires if PoE is not available.

2. Attach the mating connector to the green connector on the side of the camera.

Figure 15. 24 VAC Connector

Multiple Camera Wiring

24V~

If you are operating the camera using 24 VAC and you are wiring more than one camera to the same transformer:

1. Connect one side of the transformer to pin 1 of the 2-position terminal block on all modules.

2. Connect the other side of the transformer to pin 2 of the terminal block on all modules.

NOTE: Failure to connect all modules identically might introduce video noise for some installations

ALARM AND RELAY CONNECTOR

1. Connect the alarm and relay wires to the supplied 4-pin connector (refer to Figure 16).

2. Attach the mating connector to the green connector on the side of the camera.

.

ALARM

RELAY

A1

R1

Figure 16. Alarm and Relay Connector

19 C2963M-C (8/10)

Connecting a Relay Device

The camera has an output for activating an external device. It supports both momentary and continuous relay operation.

You can operate the relay interactively during an active connection, or it can operate automatically to coincide with certain events. Typical
applications include turning on lights or other electrical devices or activating a door, gate, or lock.

WARNING: Do not exceed the maximum rating of 12 VDC, 0.15 A.

Figure 17 shows how to wire the relay with its power source to the camera.

A1

R1

12 VDC, 150 mA MAX

Figure 17. Relay Wiring

Connecting Alarms

The camera provides an alarm input for external signaling devices, such as door contacts or motion detectors. Both normally open and normally
closed devices are supported.

Supervised Alarms

When an alarm is configured as a supervised alarm, the camera maintains a constant electrical current through the alarm circuit
(3.3 VDC, 1 ohm). If the alarm circuit length changes, due to an electrical short or a bypass, the voltage fluctuates from its normal state and
activates an alarm.

NOTE: Install the 1-kohm resistor as close to the switch as possible.

Figure 18 illustrates the alarm and no alarm conditions of a supervised alarm input. Whether the alarm is normally closed or normally open,
neither a cut nor a bypass can defeat these alarms.

NORMALLY OPENNORMALLY CLOSED

NO ALARM

GND

ALARM

GND

ALARM

GND

ALARM

GND

1 KΩ

+V

1 KΩ

+V

1 KΩ

+V

CUT

1 KΩ

+V

BYPASS

NO ALARM

GND

ALARM

GND

ALARM

GND

ALARM

GND

1 KΩ

+V

1 KΩ

+V

1 KΩ

+V

CUT

1 KΩ

+V

BYPASS

Figure 18. Supervised Alarm Conditions

Figure 19 illustrates the wiring configuration for supervised alarm inputs.

NORMALLY OPENNORMALLY CLOSED

A

1

1 KΩ

A

1

1 KΩ

Figure 19. Supervised Alarm Input Wiring

C2963M-C (8/10) 20

Unsupervised Alarms

When an alarm is configured as an unsupervised alarm, the camera only activates an alarm when the normal alarm state (open or closed)
changes.

Figure 20 illustrates the alarm and no alarm conditions of an unsupervised alarm input.

NORMALLY OPENNORMALLY CLOSED

NO ALARM

GND

ALARM

GND

ALARM

GND

NO ALARM

GND

BYPASS

+V

+V

+V

CUT

+V

Figure 20. Unsupervised Alarm Conditions

Figure 21 illustrates the wiring configuration for unsupervised alarm inputs.

NO ALARM

GND

ALARM

GND

NO ALARM

GND

ALARM

GND

+V

+V

+V

CUT

+V

BYPASS

NORMALLY OPENNORMALLY CLOSED

A1A1

Figure 21. Normally Closed and Normally Open Unsupervised Alarm Input Wiring

NOTE: A normally closed alarm input can be defeated with a bypass; a normally open input can be defeated with a cut.

Alarm Connections

Figure 22 shows how to wire the camera to an alarm.

ALARM A1

ALARM

Figure 22. Alarm Connections

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Operation

DEVICE CONFIGURATION SEQUENCE

Once the device is installed and power is applied, the device will start a configuration sequence: the green LED flashes five times per second for
approximately two minutes and then glows solid green, indicating that the boot cycle is complete and the device is on line.

NOTE: If the device is not connected to a Dynamic Host Configuration Protocol (DHCP) server and DHCP is enabled, the configuration sequence
might take up to five minutes to complete.

Refer to the following sections for more information:

• Network Tab on page 32

• Turning On DHCP on page 33

• Turning Off DHCP on page 33

MINIMUM SYSTEM REQUIREMENTS

Network and processor bandwidth limitations might cause the video stream to pause or appear pixilated when additional Web-interface users
connect to the camera. Decrease the images per second (ips), resolution, compression, or bit rate settings of the Web interface video streams to
compensate for network/processor limitations.

The following minimum system requirements are needed to use a Web browser with the IP camera:

®

Processor: Intel

Operating system: Microsoft

™

Core

2 Duo microprocessor, 2.6 GHz

®

Windows® XP, Windows Vista®, or Mac® OS X 10.4

Memory: 2 GB RAM

Network interface card: 100 megabits (or greater)

Monitor: Minimum of 1024 x 768 resolution, 16- or 32-bit pixel color resolution

Web browser: Internet Explorer® 7.0 (or later) or Mozilla® Firefox® 3.0 (or later)

®

Media player: Pelco’s Media Player or QuickTime

7.6.5 for Windows XP and Windows Vista, or QuickTime 7.6.4 for Mac OS X 10.4 (or later)

NOTE: This product is not compatible with QuickTime version 7.6.4 for Windows XP or Windows Vista. If either operating system is installed on
your computer, upgrade to QuickTime version 7.6.5.

Refer to the following sections for more information:

• Compression Standards on page 54

• Available Camera Resolution on page 55

• Image Rate on page 55

• Bit Rate on page 55

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ACCESSING THE IP CAMERA

The first time you access the camera, the live video page appears. By default, you are viewing the video as a public user and only have access to
the single stream live view.

If, for security purposes, users should not be allowed to view video without first logging on to the camera, change the permissions for public
users.

LOGGING ON TO THE CAMERA

1. Open the Web browser.

2. Type the camera’s IP address in the browser address bar.

NOTE: If you do not know the camera’s IP address, you can locate it using the Pelco Device Utility software.

3. Click the Login button in the navigation bar; a dialog box appears.

4. Type your user ID and password.

NOTE: If you are logging on to the camera as the administrator for the first time, the default User ID and Password are admin
(all lowercase). For security purposes, be sure to change the password after you log on for the first time.

5. Click Log In.

Refer to the following section for more information:

• Editing a User on page 61

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Live Video Page

The live video page allows you to manage the way you view live video and capture images. You can also view live video from this page and
access menus on the navigation bar (based on user permissions).

Figure 23. Live Video Page

Refer to the following sections for more information:

• Live Video Page Icons on page 25

• Selecting a Stream on page 26

• Taking a Snapshot on page 28

• Displaying Video in the Multiscreen View on page 28

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