Pelco FTPGTI-CUST Specsheet

PRODUCT SPECIFICATION

Pelco Expert Services

TRAINING SUPPORT

Product Features

• Customizable Training Services Available

– VideoXpert

– Endura

– Digital Sentry

– Network Fundamentals I

– Network Fundamentals II

– System-Specific Customized Classes

• Customized, Value-Added Support

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Certified Solutions Specialist

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Certification

®

SRV Certification

expert services

As security systems increasingly require higher levels of complexity
in video security systems, Pelco by Schneider Electric offers a
solution to minimize the burden on our system integrators. Pelco
Expert Services offer specialized training services in a custom­tailored package that is easy to order. This fee-based high-level field
training can be acknowledged as a value-added benefit to end-users.
The combined knowledge of skilled integrators and Pelco’s
dedicated, well-trained Expert Services trainers ensures successful
and effective video security installations.

Endura Certification

This 4-day course provides instruction on key topics necessary to
achieve Endura Certification, including Endura
features, and functionality. The course conveys information about
essential network requirements and best practices for designing a
fault-tolerant Endura installation. A discussion of the environmental
requirements for an Endura system is included. The hands-on portion
of the course offers exercises in installing, configuring, and
customizing an Endura system. Upon completion of the course,
attendees are eligible to take the Endura Certified Professional
certification exam. Prerequisite: The following e-learning courses
are recommended before taking the Endura course: Megapixel
Technology Basics, Sarix

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IP Cameras, NET5400T Encoders for

Endura.

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components,

Digital Sentry SRV Certification

This 2-day course covers the new Digital Sentry® (DS-SRV) physical

architecture, hardware, and software services. Students will be
trained on the client interface, administration and configuration. Key
product information will be presented in both lecture format and
through the use of self directed student labs. Through the use of
hands-on labs, students will install the DS7.x software on a clean
Digital Sentry-SRV unit.

Network Fundamentals I

This 1-day course explores the foundations of networking. Key
topics include network protocols, topologies, and how devices are
configured to work on the network. Hands-on labs include: how data
flows through the network, basic IP addressing, and tools for
troubleshooting. This course is intended for those who are new to
networking.

Network Fundamentals II

This 2-day course provides detailed instruction of networking
technologies as they are applied to video security systems. Course
topics include Ethernet signaling standards, advanced IP addressing,
and routing of multicast traffic. Hands-on labs include: testing of
VLANs (virtual local area networks) in a multi-switch environment,
layer 3 network addressing, IP configuration, and routing unicast and
multicast video transmissions. Prerequisite: It is recommended that
students without fundamental IP knowledge take the Introduction to
Networks online course at no charge and Network Fundamentals I.

System-Specific Customized Classes

Students learn about the specific Pelco equipment installed in their
system during this 1- to 3-day course. Operation and programming
principles are discussed and demonstrated.

VideoXpert Certified Solutions Specialist

This three-day, lab-intensive training course provides the attendee
with knowledge and skills to design, install, setup and operate the
VideoXpert Video Management System. Modules include the
different tiers of VideoXpert, its applications, components, features
and functions. Designing VideoXpert systems is a key topic, and
attendees will complete systems designs from typical site
specifications. Attendees completing this certification course will
earn the designation “VideoXpert Certified Solutions Specialist.”

International Standards

Organization Registered Firm;

ISO 9001 Quality System

C3959 / Revised 3-17-16

TERMS AND CONDITIONS

PRICING

• All services are charged at a daily rate, with a one-day minimum

• All prices are non-discountable, with the exception of customer
participation in Partner Loyalty Programs

• Travel and expenses are charged separately based on actual costs,
daily per diem, and hotel stays at the going rate for the location for
standard hotels.

SCHEDULING

• Trips are based on schedules mutually agreed upon by Pelco by
Schneider Electric and the system integrator. Advance notice is
encouraged for best scheduling and lowest travel costs.

• Cancellations are subject to a fee.

• Standard working hours, 8:00 A.M. to 5:00 P.M. Services requested
outside standard working hours are subject to a fee. Advanced notice
is required for all Expert Services training requests.

TERMS AND CONDITIONS

• Training is to be performed as outlined in this document.

• Further training and support of the system is the responsibility of the
system integrator unless additional service is purchased.

SYSTEM INTEGRATOR RESPONSIBILITY

• Verify that all aspects of the system are working correctly.

• Scheduling of students.

• Arrangements for access to the security system or a classroom for
the setup of training equipment.

• All environmental conditions including air conditioning, cleanliness,
and safety.

• Arrange to have a trained (or certified when appropriate) technician
on-site to assist the Pelco field training provider.

RECOMMENDED MODELS

Use the following ordering codes to specify the desired Pelco Global
Training Institute (PGTI) field training (FT) package. Contact your local

Pelco representative to place an order today!

FTPGTI-ENDCERT Endura Certification
FTPGTI-DSCERT Digital Sentry SRV Certification
FTPGTI-NETFUN1 Network Fundamentals I
FTPGTI-NETFUN2 Network Fundamentals II
FTPGTI-CUST System-Specific Customized Class
FTPGTI-VXCSS VideoXpert Certified Solutions

Specialist

Pelco by Schneider Electric

3500 Pelco Way, Clovis, California 93612-5699 United States

USA & Canada Tel [phone] Fax [phone]
International Tel [phone] Fax [phone]
www.pelco.com www.pelco.com/community