PayPal Moneris - 2009 User Manual
Moneris Receipts
Specification
Last updated: October 2009
Moneris Receipts Specification
Document Number: 200044.en_US-200910
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Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 1 Moneris Merchant Certification . . . . . . . . . . . . . . . 7
Chapter 2 Credit Card Transaction Record Formats . . . . . . . . . . 9
Approval/Decline Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Requirements for Internet Transaction Receipts. . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 3 Moneris Response Codes . . . . . . . . . . . . . . . . . . 25
October 2009 3
Contents
4 October 2009
Preface
This document, the Moneris Receipts Specification, has been produced to assist retailers, in
implementing the Receipt requirements for the Card Payment Interface system. It covers
requirements and recommendations for creating credit transaction receipts for customer and
Merchant copies.
NOTE: Please dispose of all previous versions of this manual. Also, please note the
“Documentation Feedback Report” located in the forward pages; we encourage your
comments and suggestions.
Moneris Receipts Specification October 2009 5
Revision History
6 October 2009 Moneris Receipts Specification
1
Moneris Merchant Certification
Every new Moneris merchant must be certified by Moneris regarding the Moneris Solutions
Credit Receipt Specification for POS Card Processing Systems.
The steps for certification are:
1. Review the Moneris Solutions Credit Receipt Specification for POS Card Processing
Systems Guide.
2. Merchant will format receipts to Moneris Solutions receipt specification.
3. Merchant will work with Moneris Solutions Client Integration Specialist to schedule a User
Acceptance Test (UAT) and receipt validation with the Moneris Development Help Desk
(DHD). The DHD can be contacted via e-mail at DevelopmentHelpDesk@moneris.com
4. Moneris DHD will setup merchant on DHD test environment to process test transactions.
5. Moneris DHD will provide test script to merchant.
6. When testing is complete, merchant will submit transaction receipts to Moneris DHD for
final approval.
7. When the receipts have been reviewed, Moneris DHD will provide feed back with approval
or requirement changes. If approved, Moneris Solutions will provide a certification letter to
the merchant. Those not approved will receive results as to required changes.
8. PayPal merchants not attaining certification will be required to schedule a future UAT with
Moneris Solutions DHD.
Moneris Receipts Specification October 2009 7
Moneris Merchant Certification
1
8 October 2009 Moneris Receipts Specification
2
Credit Card Transaction Record Formats
The following is a suggested layout for an English language Credit card CTR using a 40column printer. Note that most fields here shown are the same as for a Debit CTR, with the
addition of the card expiry date and provision for the cardholder’s signature. T wo copies of the
CTR are required; one for the cardholder and the other for the retailer. The layout examples
illustrated here are recommended so as to provide a clear and easily read CTR for the
cardholder and to provide a consistent presentation to Moneris tracing staff. A retailer may
make layout changes subject to any hardware restrictions on his POS terminal. All the
compulsory fields are described in detail below.
MOTO RECEIPT:
For MOTO Transactions, the merchant MUST write or print “TO” for a telephone order or
“MO” for mail order on the signature line if the Transaction Receipt used for Deposit or
retrieval purposes.
NOTE: All Fields shown on the example below are mandatory as per regulations and must be
included on both the merchant and customer copy of a CTR for a Credit card
transactions. A retailer is free to add any additional information that improves the
readability of the CTR.
NOTE: Card Entry Indicator for Completion transactions must match the original pre-
authorization. For example if the transaction was originally electronically preauthorized with a swiped entry, then the completion message must print “S” or
“Swiped” on the CTR.
NOTE: The expiry date MUST NOT be printed on the customer or merchant copy of the Credit
Card CTR.
NOTE: The following statement MUST be included on all Customer rece ipts.
“IMPORTANT—retain this copy for your records”
IMPORTANT — conserver cette copie pour vos dossiers
NOTE: Cardholder agreement: The below cardholder agreement is optional on CTR’s for Pre-
authorization, Pre-Authorization Completion, Purchase and Refund Correction
transactions.
“Cardholder will pay card issuer above amount pursuant to Cardholder Agreement.”
“Le Titulaire versera ce montant a L’émetteur conformément au contract adhérent.”
NOTE: The mercha nt number is not to appear on the CTR.
Moneris Receipts Specification October 2009 9
Credit Card Transaction Record Formats
2
======== TRANSACTION RECORD ========
NOTE 1
NOTE 2
NOTE 3
NOTE 4
NOTE 6
NOTE 7
NOTE 8
NOTE 10
NOTE 11
NOTE 12
NOTE 13
NOTE 14
RETAILER NAME
123 STREET NAME
TOWN/CITY, PROVINCE X1X 1X1
TYPE: PURCHASE
-----------------
ACCT:VISA $ 1.01
-----------------
CARD NUMBER: ************4998
DATE/TIME: 19 MAR 2000 09:28:43
REFERENCE #: 66000135 0010010010 S
AUTHOR. #: 080252
INVOICE NUMBER IIIIIII
PROMO CODE PPPPPP
99 CUSTOMER MESSAGE XXX
SIGNATURE
NOTE 5
NOTE 9
_______________________________________
NOTE 15
IMPORTANT - Retain this copy for your records
NOTE 16
CARDHOLDER WILL PAY CARD ISSUER ABOVE
AMOUNT PURSUANT TO CARDHOLDER
AGREEMENT
Note Title Explanation
1. Retailer name The name of the store
2. Store address The postal address of the store
3. Transaction identification The type of transaction, e.g., purchase
10 October 2009 Moneris Receipts Specification
Credit Card Transaction Record Formats
Note Title Explanation
4. Account type The type of Credit card:
VISA
MASTERCARD
AMERICAN EXPRESS
DINERS
While “AMEX” is the accepted abbreviation for “American
Express,” it is preferable to use the full name of the card type for
other Credit cards.
5. Amount Total amount being paid by Credit card.
6. Primary Account Number Cardholder’s card number (PAN) with masking.
7. Date/time of transaction The date may be in any format, but must show the day, month and
year. The time must be in 24-hour format. Although not
mandatory, the addition of seconds to the time is recommended to
improve tracing of the transaction. Note that the date/time returned
in the SPDH header (ISO P-48) of a response message is to be used
for the CTR date/time stamp. The only exception to this rule is in
the case of a timeout when the POS Terminal’ s times tamp shall be
used.
2
8. Unique transaction ID 66000135 = ECR number
001 = shift
133 = batch number
001 = serial number
0 = control flag, may be either 0 or 1
9. Swipe/manual indicator Credit cards may be entered manually or swiped. If entered
manually, must be “M”; if swiped, must be “S”; if tapped for
paypass or paywave, must be “T.”
10. Authorization number The authorization number is to be printed if the transaction is
approved. If the transaction is declined, print just the title and leave
the actual number blank.
11. Invoice Number For Private Label cards only.
12. Promo Code For Private Label cards only.
13. Approval/decline See section entitled message “Approval/Decline Messages” on
page 20.
14. Signature For Credit card transactions, the signature forms the cardholder’s
authority for the transaction. Note that only the retailer’s copy
requires the cardholder’s signature; the cardholder’s copy does not.
15. Notice This message must be included on all customer receipts.
16. Cardholder agreement message When the cardholder agreement is used it is printed for credit
Purchase, Pre-Authorization, Pre-Authorization Completion. and
Refund Correction transactions. This is optional on the receipts.
Moneris Receipts Specification October 2009 11
Credit Card Transaction Record Formats
2
EXAMPLES OF CREDIT CARD CTR’S (PRINTED ON A 40 COLUMN PRINTER)
APPROVED PURCHASE USING A SWIPED VISA CARD
ENGLISH FRENCH
====== TRANSACTION RECORD ========
RETAILER NAME
123 STREET NAME
TOWN/CITY, PROVINCE X1X 1X1
TYPE: PURCHASE
-----------------
ACCT: VISA $ 5.05
-----------------
CARD NUMBER: ************4998
DATE/TIME: 19 MAR 2000 10:03:19
REFERENCE #: 66000135 0010010050 S
AUTHOR. #: 9182
01 APPROVED - THANK YOU 027
SIGNATURE
===== RELEVE DE TRANSACTION ====
NOM DU MARCHAND
123 NOM DE RUE
VILLE, PROVINCE X1X 1X1
TYPE: ACHAT
-----------------
COMPTE: VISA $ 5.05
-----------------
N. DE CARTE: ************4998
DATE/HEURE: 19 MAR 2000 10:03:19
# REFERENCE: 66000135 0010010050 S
# AUTOR.: 918 2
01 APPROUVÉE - MERCI 027
SIGNATURE
________________________________
Important – Retain this copy for your records
CARDHOLDER WILL PAY CARD ISSUER
ABOVE AMOUNT PURSUANT TO
CARDHOLDER AGREEMENT
12 October 2009 Moneris Receipts Specification
________________________________
IMPORTANT — conserver cette copie pour vos
dossiers
LE TITULAIRE VERSERA CE MONTANT A
L'EMETTEUR CONFORMEMENT AU CONTRAT
ADHERENT
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