Paxar 6020 Series, 6021-WP Operator's Handbook Manual

Pathfinder™

Scout Peripheral Printer

TC6021OH Rev. A 3/92 ©1992 Monarch Marking Systems, Inc. All rights reserved.

Operator’s Handbook

Each product and program carries a respective written warranty , the
only warranty on which the customer can rely. Monarch reserves the
right to make changes in the product and the programs and their
availability at any time and without notice. Although Monarch has
made every effort to provide complete and accurate information in
this manual, Monarch shall not be liable for any omissions or
inaccuracies. Any update will be incorporated in a later edition of
this manual.

WARNING

This equipment can interfere with radio communication if not
installed and used in accordance with the instruction manual. It
has been tested and found to comply with the limits for a
Class A computing device pursuant to FCC Rules, Part 15,
Subpart B, which provide reasonable protection against such
interference when operated in a commercial environment.
Operation in a residential area is likely to cause interference
which the user must correct at their own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department of
Communications.

Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des
Communications du Canada.

Trademarks

MONARCH is a registered trademark of Monarch Marking Systems, Inc.
Paxar is a trademark of Paxar Corporation
6010, 6021, 6090, 6092, 6094, 6095, 6096, and Pathfinder are trademarks of
Monarch Marking Systems, Inc.

-

Preface

This manual contains general information about:

• the features and functions of the 6020

™

Online Series

printers.

• the general operation of the printer.

• the maintenance of the printer.

Models such as the 6021-WP have offline printing capabilities.
Refer to the

Offline Features Manual

for additional information.

A Format Design Kit is available for information about
designi ng format and label data records. The kit is used
primarily by the specialist creating the formats and label data
records. The kit contains the manuals listed below:

•

Programmer’s Manual

•

Format Reference

i

Terms to know

Programming
specialist

A programmer or individual with
progra m m i ng experience. Th e specialist
will provide the operator format and label
data records which will be sent to the
printer.

Host system

Any mainframe, minicomputer, data
terminal, or personal computer.

download (send)

Transmitting data from your host system
to your printer.

Offline printer

Printer with offline printing capabilities.

Cursor

Tells which keypad mode you are in:
Regular mode cursor is a solid underline.

Shift mode cursor is a blinking rectangle.

Enter or enter

Tells you to input data or information.

-

Repres ents the - key on the keypad.
Press this key to complete an action or
to send data to memory.

Format records

Contains a specific label design for
printing data.

Label records

The data containg the format number
and the actual data to be printed on a
label.

=

Repres ents the = key on the keypad.
Press this key to use the functions
located on numeric keys.

default

Refers to the value already set when you
receive the printer. See Chapter 4,
about the special operating functions.

Operator’s Handbook

ii

How This Manual Is Organized

Chapter 1 Gives a basic overview about your printer.
Chapter 2 Tells you what you need to do and know before

using the printer.
Describes how to operate the printer to

receive records and print labels.

Chapter 3 It also describes data entry features available

in your model.

Chapter 4 Provides procedures for using special

operating functions.

Chapter 5 Provides information about the care maintenance

of your printer.

Chapter 6 Contains error messages you may see while

using your printer and troubleshooting
suggestions.

Chapter 7 Provides specifications about your printer. It

also has a listing of accessories you may use
with your printer.

Audience

Operator is the individual printing and applying labels.
Chapters 1, 2, 3, 5, 6, and 7 are for the Operator.
Chapter 4 is for the supervisor setting the options of the printer.

Preface

iii

Operator’s Handbook

iv

Table of Contents

1. Overview..............................................................................1

2. Getting Started ...................................................................3

About the Handle........................................................... 4

Charging Time................................................... 4

Low Battery........................................................ 5

Factors Affecting a Charge ...............................5

Charging the Handles....................................................6

Loading and Removing a Handle..................................7

Loading and Removing Supplies ..................................8

Loading Supplies...............................................8

Removing Supplies .........................................12

The Display..................................................................13

The Cursor ...................................................... 13

Using Alphanumeric Mode..........................................13

Using the Keypad........................................................ 14

Using the Function Keys .............................................15

3. Printing a Label ...............................................................17

Receiving Records...................................................... 18

Receiving Label Data Records........................19

Receiving Formats Records............................19

Error Messages...............................................20

Duplicate Formats...........................................20

Sequential Counting....................................................21

Sequential Count Multiples..........................................22

Helpful Reminders....................................................... 24

v

4. Special Operating Features ............................................25

Setting the Communication Parameters.....................26

Date and Time Feature...............................................27

Setting the Date and Time ..............................27

Disabling/Enabling Date and Time Display..... 29

Changing Date and Time Styles.....................30

Date Format Samples.....................................33

Time Format Samples.....................................33

Displaying the Revision Level.....................................34

Sequential Count Multiples .........................................35

Online Interface...........................................................36

Currency Selection......................................................37

Creating a Check Digit Routine...................................38

5. Care and Maintenance......................................................41

Clearing the Supply and Backing Paper Tracks......... 41

Checking the Label Chute for Stuck Labels................43

Cleaning the Print Head and Platen Roller................. 44

6. Messages and Troubleshooting......................................47

Messages.................................................................... 47

Error Messages...........................................................49

Troubleshooting..........................................................50

7. Specifications and Accessories......................................53

Specifications.............................................................. 53

Accessories................................................................. 53

Operator’s Handbook

vi

1. Overview

If you requested custom formats for your printer at the time
your printer was ordered, your printer already has formats
stored in memory.

If custom formats were ordered, see your management for
procedures about using your formats.

If you did not request custom formats, the programming
specialist in your company must design formats to be sent to
your printer. These formats must be sent to the printer’s
memory before you begin to print labels.

First, read Chapter 2 for general installation and operating
procedures.

1

Operator’s Handbook

2

2. Getting Started

It is important for you to read this chapter before you use the
printer. In this chapter you will learn about:

• charging the handles.

• loading supplies.

• the display.

• using the keypad.

• using the function keys.

3

About the Handle

The printer is powered by a NiCad battery pack in the handle
(power module). A NiCad battery lasts approximate l y two
years with average daily use.

When you first receive the printer, you will need to fully charge
the handle.

You can charge the handle with a:

• wall charger. ... or ...

• power module charger.

Refer to "Specifications and Accessories" for ordering
information.

Charging Time

A full charge takes approximately 8 hours using the wall
charger; approximately 1 1/2 hours using the 6094 Power
Module Charger. Depending on w hi ch power char ger you use,
it can take 1-5 hours.

CAUTION

Always keep a handle attached to the printer. Storing the
printer without a handle may erase or alter the memory.

Make sure you charge the handles for the time
recommended.

Operator’s Handbook

4

Low Battery

Anytime you store the printer, keep a handle attached to
maintain the memory. However, you may need to recharge the
handle

before

the printer can be operated.

While you are using the printer, the printer beeps when the
power is low, and displays a message:

RECHARGE

Turn the power off, switch to a fully charged handle, and
recharge the used one. To ensure maxi m um print quality,
switch to a fully charged handle for every roll of supply that is
printed.

Factors Affecting a Charge

Here are a few factors which affect how long a charge will last.

• The amount of information printed on each label. More

energy is required to print a label with 10 fields than to
print a label with 4 fields.

• When the handle is not in use and is not recharging, the

handle loses 2 - 3% of its charge per day.

• Environments with extreme heat or cold will increase or

decrease the discharge rate.

During short term storage, you should keep the handle
recharging. This way, the printer is ready for immediate use
the next time you need it.

2. Getting Started

5

Charging the Handles

This procedure tells you how to charge the handle using the
wall charger.

When using the wall charger or storing it:

• Do not wrap the cord around the transformer.

• Do not pull or put unusual stress on the cord.

To recharge the handle while it is on the printer, push
the power switch off. Do not use the printer while the
handle is charging on the unit.

1. Plug the cord of the wall charger into the handle socket
(Figure 1).

2. Plug the other end of the cord into a 115V electrical outlet.

A full charge takes approximately 8 hours

. The handle

cannot be damaged by overc harging. Therefore, you can
leave charged handle plugged in when not in use.

Areas using 220V, 230V, or 240V will receive a
wall charger designed for these voltages.

WARNING

Inspect the cord for bare wire

before

each use of the wall

charger. Do not use the charger with bare wire.

Handle
(Power Module)

Figure 1

Operator’s Handbook

6

Loading and Removing a Handle

1. Push the power switch off (Figure 2).

2. Hold the latch down while you slide the handle to the rear

and off the printer.

3. Slide a fully charged handle onto the printer until the latch

clicks.

Power
Switch

Handle
(Power Module )

Latch

Figure 2

CAUTION

If the power is on while removing the handle, this may
erase or alter the memory.

2. Getting Started

7

Loading and Removing Supplies

The following steps are for the initial loading and removing of
supplies (labels).

Loading Supplies

Check your management to see what supply size you need for
your pr i nter. If you run out of suppl ies while printing, leave the
power on and skip Step 7.

1. Squeeze the side tabs on the dust cover, and rotate it open
until it locks (Figure 3). The hubs will retract in the locked
position.

2. Remove the seal from the roll of supplies, and remove the
first 10 tags or labels from the backing paper. Tear ev enl y
across the backing paper.

Hubs

Tear Here

Dust Cover
Side Tabs

Figure 3

Operator’s Handbook

8

3. Place the roll of supplies between the hubs. Rotate the

dust cover forward

slightly

, so the hubs lock into the core

of the roll. Make sure the supply turns freel y on the hubs.

4. Hold the printer upright. In one quick release action, slide

both latch buttons, one on each side of the printer, to the
rear (Figure 4). The platen carrier will

partially

open.

5. Feed the label strip into the printer until it comes out the

front and over the metal roller.

6. Close the dust cover completely.

Feed Label
Strip Here

Platen
Carrier

Guides

Metal
Roller

Latch
Button

Figure 4

2. Getting Started

9

7. Push the power switch on. The display shows a prompt.

If you don’t see the FORMAT? prompt, press 5
and start the loading procedure from the prompt.

8. Press = 4 . The display shows:

RELOADING

9. Pull the backing paper down between the guides and

against the metal roller (Figure 5).

10. Pull the supply strip until it touches the bottom of the
handle.

11. Press

both

sides of the platen carrier closed.

12. Separate the supplies from the backing paper.

Backing
Paper

Labels
(Supplies)

Feed Backing
Paper Here

Trigger

Guides

Figure 5

Operator’s Handbook

10

13. Throw away the separated supplies and any supplies
sticking to the backing paper.

14. Feed the backing paper into the slot between the roller and
the loading chute.

15. Press the trigger until the backing paper exits the rear of
the printer. If the backing paper i s not straight, repos i tion it
by applying

light

pressure to hold it in place while pressing

the trigger.
If the printer fails to feed the backing paper:

✓ Make sure the platen carrier is closed on

both

sides.

✓ Make sure the backing paper is threaded between the

guides ...or... CAREFULLY pull the backing paper out
of the slot. Tear evenly across the backing paper and
repeat Steps 14 and 15.

If the printer feeds the backing paper, but it does not exit:

✓ Make sure the backing paper isn’t wadded. Refer to

Chapter 5, "Care and Maintenance."

If the label partially exits, press the trigger a few more
times. The printer will automatically adjust. If the supply
doesn’t adjust, reload the supply.

16. Pre ss 0 to exit. You’ll see

SUPPLY? TYPE B

Enter 1 for TYPE? A or enter 2 for TYPE? B1. Press - .
You’ll see the FORMAT? prompt.

1

The supply type you enter can be found on the supply carton.

2. Getting Started

11

Removing Supplies

1. Open the dust cover until it locks (Figure 6).

2. Tear evenly across the supply strip and remove the roll of

supplies.

3. Push the power switch on.
If you don’t see FORMAT? prompt, press 5 until

you see the prompt.

4. Press = 4 . The display shows:

RELOADING

5. Press the trigger to feed the backing paper out through the

rear of the printer.

6. Press 0 to exit. You’ll see

SUPPLY? TYPE B

Enter 1 for TYPE? A or enter 2 for TYPE? B1. Press - .
You’ll see the FORMAT? prompt.

1

The supply type you enter can be found on the supply carton.

Backing
Paper

Power
Switch

Figure 6

Operator’s Handbook

12

The Display

Your printer has a 16-character one line display that shows
prompts, a cursor, and data.

The Cursor

The shape of the cursor tells which mode you are in.

• A solid underline shows when you are in

regular mode

.

_

• A blinking rectangle (cursor) shows when you are in

shift

mode

. You must be in shift mode to use the function
keys. See "Using the Function Keys" for more
information.

[]

• Two dashes shows when you are in alphanumeric mode.

--

Using Alphanumeric Mode

Alphan um eri c mode uses two digi t codes. The alphanumeric
code chart is on the cover of your printer. Alphanumeric mode
is used in Format 82, "Date and Time." See Chapter 4,
"Special Operating Features" for more information.

To use alphanumeric mode:

1. Press 3 to begin alphanumeric entry.

2. Enter the two digit code, for the two dashes, each letter

you want.

3. Press 3 to exit alphanumeric mode.

2. Getting Started

13

Using the Keypad

The keypad consists of numbers and funct i on keys. For online
operations you will use the keys listed later in Table 1.

Figure 7. The Keypad

Operator’s Handbook

14

Using the Function Keys

Function keys are used to access special features such as
loading s uppl i es. For example,

• At the FORMAT? prompt, press

= 4

. You will see
the message RELOADING and a blinking cursor
indicating you are in shift mode.

• After you lo ad supplies, pr ess

0

, then - to return to

the FORMAT? prompt.

Table 1. on the next page tells what action each function key
does.

When you press = , the printer stays in shift mode, as
indicated by the blinking cursor, until the operation is complete.
When the operation is complete, the printer will return to
regular mode.

2. Getting Started

15

Table 1. Function K eys fo r Onl ine Usage

To use a funct i on, press = , then press the function key. For
exampl e, press = , then press 0 for the Clear function.

These keys are also used for models with offline
printing capabilities. See the

Offline Features Manual

for more information.

Function Key

Description

0

Special Operating Features...

Erases data

from the display as you answer prompts.

At supply loading...

Exits the loading function.

4

Activates the supply loading function.

5

Returns you to the FORMAT? prompt.
Then you can enter a format number or
select a special operating function.

=

Places the printer in shift mode so you can
use the function keys.

Operator’s Handbook

16

3. Printing a Label

Before you can print a label, you must have formats in memory.
To receive format and label data records, you must:

• attach a fully charged handle.

• set the comm unications param eters using Format 81.

See "Special Operating Features" for instructions about
Format 81.

• connect a cable interface to the host system. See

Chapter 7, "Specifications and Accessories" for a list of
cables.

The printer will automatically print a label once the data is sent
to the printer. A programming specialist will provide the data
records you need in the printer.

The remainder of this chapter tells how to receive records from
the host system.

17

Receiving Records

To exit online anytime without destroying data,
press 5 until FORMAT? appears at the display.

1. Turn the printer on.

2. You’ll see a message indicating the printer is ready to

receive records.

WAITING

If you don’t see the WAITING prompt:

1

• Turn the printer off then on again to see the

WAITING prompt.
...or...

• Refer to Chapter 4, "Special Operating

Features" for instructions on using Format 90
and setting up your printer to receive records.

For instructions on receiving

label data

records, see "Receiving

Label Data Records."
For instructions on receiving

format

records, see "Receiving

Format Records."

1

For models with offline printing capabilities, refer to the

Offline

Features

manual about power up.

Operator’s Handbook

18

Receiving Label Data Records

You can receive only one label data record at a time. The
printer will not store label data records.

You must have formats in your printer before printing a
label.

1. At the WAITING prompt, send label data from the host
system.

2. You’ll see NOT READY and then READY display as the
printer processes your data.

3. A label will automatically print. You’ll see

PRINTED: 1

4. You can continue to download data when you see
PRINTED: 1, or press 5 to exit and return to FORMAT?.

See "Error Messages" if your printer detects errors.

Receiving Formats Records

You can send format records as often as you need.

1. At the WAITING prompt, send data from the host system.
The printer will briefly display a message similar to the one
below as the host system downloads records.

RCVG FORMATS

2. You’ll see

WAITING

3. You can continue to download data or press 5 to exit

and return to FORMAT?.

See "Error Messages" if your printer detects errors.

3. Printing a Label

19

Error Messages

The printer detects record or communication errors and
displa ys a me ssage. Refer to Ch apter 6, "Messages and
Troubleshooting," for a listing of messages.

Write down each message as you see it. Then

hold down

the

3

to clear the message. The WAITING prom pt will appea r.
Report the errors to your programming specialist so that they
may be corrected.

The printer does not check label data records for
errors until you try to print. If the printer detects
errors, it displays them when you try to print the
label.

Duplicate Formats

If your printer was shipped with custom fixed formats, any
downloaded formats with the same format number will
temporarily override the custom fixed formats.

If you want to use the fixed formats, a clear command must be
sent from the host system. Your programming specialist has
instructions for clearing the buffer in the

Programmer’s

Manual

.

Operator’s Handbook

20

Sequential Counting

Sequential counting increases or decreases the count on a
specif i c pos i tion or group of numbers within a field. This
feature may or may not be used in your formats.

When the end count is reached during printing, you will see

*COUNT EXPIRED*.

Press 3 and you’ll see

PRINTED: 2

1

Press 5 and you’ll see

WAITING

1

The number of labels printed depends on the value entered
for END COUNT?** in the format.

3. Printing a Label

21

Sequential Count Multiples

Sequential count multiples works with sequential count fields
and prints multiple labels before incrementing or decrementing
the count.

Before you begin receiving records, which uses this feature,
Format 86 m ust be enabled. See Ch apter 4, "Special
Operating Features" for instructions on using Format 86.

The sample below gives you an idea of how this feature works:

• In the format, sequential count position = 5

• In the label data record, END COUNT = 3

• In Format 86, MULTIPLES = 2

The peripheral printer will print two identical labels for each
label data record as sequential count decreases to the
number 3.

Set 1

Set 2 Set 3

Operator’s Handbook

22

After the number in position 5 reaches 3, the printer stops
printing and beeps, then displays

*COUNT EXPIRED*

Press 3 and you’ll see PRINTED: 6
Press 5 and you’ll see

WAITING

If a 0 (zero) is entered for MULTIPLES? in Format 86,
you’ll see

MULTIPLES? 0*

You must enter a multiple label count and press -
before you can print.

3. Printing a Label

23

Helpful Reminders

• Always start with a fully charged handle.

• Attach the safety strap of the printer to your wrist during

operations.

• Don’t pound the printer when applying labels to items.

• For optimal print quality, Monarch recommends

switching to a fully charged handle before loading a new
roll of supply.

• Push the power switch off when you are not using the

printer.

• Operate and store the printer within the recommended

temperature ranges. Refer to Chapter 7, "Specifications
and Accessories."

• Charge the handles for the time recommended.

When you are finished using the printer, always:

✓ Push the power switch off.
✓ Store the printer with the

handle attached

.

✓ Fully charge all handles.

Operator’s Handbook

24

4. Special Operating Features

This chapter explains how to use the special features in your
printer. The list below shows the feature name, format number,
and password.

Feature Name Format # Password

Changing Date/Time Styles:
Enable/Disable Feature 80

2 4 4

Set Communication
Parameters 81

4 0 1

Setting Date/Time Display 82

2 2 4

Revision Level 85 None
Sequential Count Multiples 86

2 0 0

Online Interface 90 None
Currency Selection 91 None
Check Digit Routine 93

5 0 0

When you first receive the printer...

Feature Name Defaults

Communication Parameter See "Setting the

Communication Parameters"
Date/Time display ENABLED
Sequential Count Multiples DISABLED
Currency U.S. CURRENCY

25

Setting the Communication Parameters

Format 81 allows you to review the current settings for each
online option. Then you can accept the current values or
change them. Check with your programming specialist for the
values required by your host system.

Prompt What You Do

FORMAT? Enter 81, and press

-

.

PASSWORD Press

4

, 0 and 1 .

BAUD RATE? 9600 Enter a number and press

-

.

1 = 300 2 = 600
3 = 1200 4 = 2400
5 = 4800 6 = 9600*

PARITY? SPACE Enter a number and press

-

.

1 = ODD 2 = EVEN
3 = MARK 4 = SPACE*

XON/XOFF? DSABLE Enter 1 or 2 and press

-

.

1 = DISABLE*
2 = ENABLE

CNTRL CHR? NOPRN Enter 1 or 2 and press

-

.

1 = PRINTABLE
2 = NON PRINTABLE*

FORMAT? The online options are now set. See

Format 90 to begin receiving label
data records.

* Default value

Operator’s Handbook

26

Date and Time Feature

The date and time feature allows you to set the internal clock
and calendar in your printer. You can also change how the
date or time displays and prints.

The first thing you must do is set the internal clock with the
current date and time. See "Setting the Date and Time." This
lets you use date or time for printing if your formats contain
these fields.

1

If you need to change the styles for date or time see "Changing
Date and Time Styles."

Setting the Date and Time

You must enter the date in month, day and year order
(MM/DD/YY). Enter the time in military time (1345 for
1:45 PM). In both cases the punctuation is automatic.

Prompt What You Do

FORMAT? Enter 82 and press

-

.

PASSWORD Press

2 2 4

.

DATE: MM/DD/YY Enter 2 digits each for the month,

day and year. Press - .

Example:

021491 and pre ss - .

1

For models with offline printing capability, you can disable the
display of this feature if you do not want to see DATE and
TIME at power up. See "Disabling/Enabling Date and Time
Display."

4. Special Operating Features

27

DAY OF WEEK * Enter 1-7 for the day of the week.

Press - .
1 = Monday 5 = Friday

2 = Tuesday 6 = Saturday
3 = Wednesday 7 = Sunday
4 = Thursday

Example:

Enter 4 fo r T hursday an d

press - .

TIME: HH:MM Enter 2 digits each for hours and

minutes. Press - . You’ll return to
the FORMAT? prompt.

Example:

Enter 0915 for 09:15 AM

and press - .

Operator’s Handbook

28

Disabling/Enabling Date and Time Display

This session is for models with

offline

printing capability. This
feature lets you enable or disable date and time prompt display
at power up.

Disabling the date and time display will not affect the
internal clock/calendar setting. Also, disabling the
display will not interfere with printing the date/time
fields on your label.

Prompt What You Do

FORMAT? Enter 80 and press

-

.

PASSWORD Press

2 4 4

.

DATE: MM/DD/YY Press

-

.

TIME: HH:MM Press

-

.

24 HOUR? DISABLE Press

-

.

AM/PM? ENABLE Press

-

.

DISP ON PWRUP? E Press

8

to display D(disab le) or

7

to display E( enable) and pr ess

-

. Date and Time will not display

at power-up.

You’ll return to the FORMAT? prompt.

4. Special Operating Features

29

Changing Date and Time Styles

When you first receive your printer, the default settings for
displaying ar e :

• MM/DD/YY for date.

• HH:MM for time.

• 24 hour clock (military time) is disabled.

• AM/PM is enabled.

• Display date and time at power up is enabled.

You can change any of these settings as shown below.

Prompt What You Do

FORMAT? Enter 80 and press

-

.

PASSWORD Press

2 4 4

.

DATE: MM/DD/YY Press

= 0

to clear the current
style. Now use the following
alphanumeric codes to enter the
new numeric date style. Press - .
(Maximum of 16 characters.)

22 = M (month digits)
13 = D (day digits)
34 = Y (year digits)
40 = / (slash) -- optional

Operator’s Handbook

30

Reminder.... To begin and end alphanumeric mode, you

must press = 3 .

Example:

Enter DDMMYY and

press - to print 240191.
If you want an alphanumeric style,

see "Date Format Samples" and use
the codes provided on the supply
cover.

TIME: HH:MM **** Pre ss

= 0

to clear the current
style. Now use the following
alphanumeric codes to enter the
new style. Press - .

17 = H (hours)
22 = M (minutes)
28 = S (seconds)
48 = : (colon) -- optional

Reminder.... To begin and end alphanumeric mode, you

must press = 3 .

Example:

Enter HHMMSS and

press - for 121436.

24 HOUR? DISABLE Press

8

to enable military time
style, or press - to skip to the next
prompt.

When the 24 hour clock (military time) is enabled, the
AM/PM feature is automatically disabled.

4. Special Operating Features

31

AM/PM? ENABLE Press

8

to disable AM/PM
or press - to display the next
prompt.

DISP ON PWRUP? E Press

8

to disable display of date
and time at power up and press - ,
...or .. .
press - to keep unchanged.

You’ll return to the FORMAT? prompt.

Operator’s Handbook

32

Date Format Samples

The date samples below use Thursday, January 24, 1991.

Date Style Displays

MMDDYY or
MM/DD/YY

012491 or 01/24/91

DDMMYY or
DD/MM/YY

240191 or 24/01/91

YYDDMM or
YY/DD/MM

912401 or 91/24/01

Alphanumeric Dates1...

MAA.bDD,bYYYY JAN. 24, 1991
WAbMAAbDDbYYYY TH JAN 24 1991

Time Format Samples

These time samples use 1:30 PM.

Time Style Displays

HHMMSS or
HH:MM:SS

133026 or 13:30:26
(When military time is enabled.)

013026 or 01:30:26PM
(When AM/PM is enabled.)

HHMMSSb or
HH:MM:SS

b

013026 PM or 01:30:26 PM
(When AM/PM is enabled.)

__________________

1

The letters M, D, Y, H, S, W and A are reserved letters. To
spell out month, use M followed by A for each letter you want
to display. To display day of week use W followed by A for
each letter you want to display.

b

= blank space (us e = 2 to produce spaces)

4. Special Operating Features

33

Displaying the Revision Level

This feature lets you see the revision level of your software.
The first screen shows the kernel revision level; the second
screen shows the date and time the software was updated. If
you call Monarch Service with a problem, give them the
information from both screens.

Follow these steps to display the revision level.

Prompt What You Do

FORMAT? Enter 85 and press

-

.

M6021 100712 This example shows that you have a

100712 kernel of 6021. Press - to
see the next screen.

5/29/91 12:02: This screen shows the date and

time the software was updated.
Press - to see the custom R OM
number assigned to your format set.

CUST #100000000 Press

-

to exit this function. You’ll

return to the FORMAT? prompt.

Operator’s Handbook

34

Sequential Count Multiples

This feature is used for formats that include sequential count
fields, and generates multiple labels before
increasing/decreasing the count. For example, if you enable
Format 86 to print multiples of 5, five labels will print before the
sequential count increases or decreases.

To enable sequential count multiples...

Prompt What You Do

FORMAT? Enter 86 and press

-

.

PASSWORD Press

2 0 0

.

MULT-DISABLE To enable the sequential count

multiples, enter 2.

MULT-ENABLE Press

-

.

MULTIPLE?0 - 24 Enter a number from 0 - 24 for the

number of multiples you want to
print. Press - . You’ll return to the
FORMAT? prompt.

To disable sequential count multiples...

Prompt What You Do

FORMAT? Enter 86 and press

-

.

PASSWORD Press

2 0 0

.

MULT-ENABLE Press 1 to disable sequential count

multiples. Press - . You’ll return
to the FORMAT? prompt.

4. Special Operating Features

35

Online Interface

This feature lets you set your printer in receiving mode if you
decide to download more formats and label data records. The
printer is ready to receive records when you see the WAITING
prompt.

Reminder... Connect the printer to the host system with a

cable interface. See Chapter 7, "Specification
and Accessories" for more information.

Prompt What You Do

FORMAT? Enter 90 and press

-

.

WAITING Send records from the host system.

See "Receiving Records" for procedures about receiving format
and label data record.

Operator’s Handbook

36

Currency Selection

This function lets you select a currency format for price fields or
information fields.

Prompt What You Do

FORMAT? Enter 91 and press

-

.

CURRENCY? Enter 1-12, then pr ess

-

. Return
to the FORMAT? prompt. Currency
options are:

1 = DOLLAR
2 = DEUTCHMARK
3 = POUND
4 = KRONA
5 = FRANC
6 = MARKA
7 = SCHILLING
8 = LIRA
9 = PESET A
10 = NO SYMBOL (3 digits

after decimal)

11 = YEN
12 = NO SYMBOL (2 digits

after decimal)

4. Special Operating Features

37

Creating a Check Digit Routine

The printer lets you design your own check digit routine. You
must define the check digit routine

before

entering a format that

requires a customer check digit.

Prompt What You Do

FORMAT? Enter 93 and press

-

.

PASSWORD Press

5 0 0

.

RECORD #? Enter 1-10 for the record number of

the check digi t routine. Press - .

MODULUS 2-11? Enter any value 2-11 for the

modulus number, press - .

Example:

To select modulus 3,
enter 3 and press - .

DIGITS 2-15? Enter any value 2-15 for the number

of data characters in the field,
excluding the check digit. Press - .

Example:

For a 5-digit code, enter

5 and press - .

METHOD? Select 1 for sum of digits ...or...

select 2 for sum of products.

METHOD? S. DIGIT Press 1 and the

-

.

Operator’s Handbook

38

Prompt What You Do

ENTER WEIGHTS** Enter values 0-9 for the multiplier.

Press - .

Example

: Enter 13131 and

press - .

To exit, press = 5 when you see the RECORD #? prompt.
This saves your check digit routine and displays the FORMAT?
prompt.

4. Special Operating Features

39

Operator’s Handbook

40

5. Care and Maintenance

This chapter contains:

• Clearing the Supply and Backing Paper Tracks

• Checking the Label Chute for Stuck Labels

(when using label supplies only)

• Cleaning the Print Head and Platen Roller

Clearing the Supply and Backing Paper Tracks

1. Push the power switch off.

2. Squeeze the tabs (Figure 8) on the dust cover and rotate it

open until it locks.

3. Remove the roll of supply.

4. Squeeze the side tabs on the supply holder and rotate it

open.

Dust
Cover
Tabs

Supply Holder
Side Tabs

Power
Switch

Figure 8

41

5. Check the supply and backing paper tracks (Figure 9).
The motor may be hot.

• If the backing paper is wadded, tear the backing paper.

Carefully pull the wadded paper out through the front of
the printer. Remove any la bels stuck in the track.
Reload the supplies.

• If the backing paper is free, lift it and remove any labels

stuck in the track.

6. Close the supply holder and squeeze the side tabs to

secure it.

Label Track

Backing Paper
Track

Figure 9

Operator’s Handbook

42

Checking the Label Chute for Stuck Labels

Hold the printer in an upright position. Slide the latch buttons
(Figure 10) on each side of the printer to the rear with one
quick release action. The platen carrier will

partially

open.

1. Slide the buttons to the rear again, the platen carrier will
open

completely

.

2. Remove any stuck labels.

3. Press

both

sides of the plat en carrier closed.

Platen
Carrier

Label
Chute

Latch
Buttons

Figure 10

5. Care and Maintenance

43

Cleaning the Print Head and Platen Roller

Clean the print head :
After 7-10 rolls of standard supplies.

✓ In high temperature or humid conditions.
✓ When you see voids in the print (Figure 11).

In excessively dirty environments or with heavy usage, clean
the print head and supply holder more often.

Monarch recommends using the Pathfinder 6076™ Cleaning
Kit and reading the instructions before cleaning.

1. Remove the roll of supplies. Check the s uppl y holder for
adhesive buildup, and clean with isopropyl alcohol.

2. Slide both latch buttons (Figure 12) to the rear twice and
release them to

completely

open the platen carrier.

3. Check the platen roller and carefully remove any stuck
labels or adhesive buildup.

VOIDS

CORRECT PRINT

Figure 11

CAUTION

DO NOT use sharp objects to remove adhesive or label

particles from the green print head area. This may damage
the print head and void your warranty.

Operator’s Handbook

44

4. Lightly moisten a soft cloth with alcohol.

5. Clean the print head area (Figure 12) of all adhesive and

label particles.

6. Also clean the platen roller and other surfaces that are

shown. Spec i al instructions are i ncluded in the 6076
Cleaning Kit.

7. Press

both

sides of the platen carrier closed.

Platen Carrier

Platen
Roller

Print
Head

Label
Chute

Latch
Button

Figure 12

CAUTION

Use isopropyl alcohol only on the interior areas, never on
the exterior parts of the printer. DO NOT use silicon to
clean or lubricate.

5. Care and Maintenance

45

Operator’s Handbook

46

6. Messages and Troubleshooting

This section contains both informative and error type messages.
If you cannot fix a problem, plea se contact Monarch Service.

Messages

To clear a mes sage from the scre en, press = 3 .

Message Corrective Action

COMM ERROR Hold down the 3 key until you see

WAITING or FORMAT?.
The transmission of data

was not succes sfu l. Check
communication parameters set in
the host system and the printer.

Incorrect syntax in the
format structure.

DATA ERROR Transmission of label record

not successful.

COUNT EXPIRED The printer has reached the end

count for sequential counting. Press
= 3 to continue printing. Refer to
Chapter 3, "Printing a Label" for
more information.

END COUNT? This prompt asks for the ending

number of count. For information
about sequential counting see
Chapter 3, "Printing a Label".

FORMAT UNDEFINED The format number you selected is

not in memory. Retry, making sure
the label data contains the correct
format number.

47

Messages (continued)

Message Corrective Action

OVERHEAT
(when the power is first
turned on)

Ensure that you are operating or
storing the printer within the
recommended temperature listed
in the specifications.

Contact Monarch Service.

OVERHEATED-WAIT
(while printing labels)

Let the printer cool for a few
seconds. You don’t have to turn the
printer off. When the printer is cool,
the display shows PRINTED. You
may begin printing.

If the message still appears.
Contact Monarch Service.

PAPER JAM Press = 3 to clear the message.

Check the label and backing paper
tracks per the maintenance
instructions.

Reload the supplies if necessary.
The label size set in the format does

not match the supply you have
loaded. Load the correct supply.

RECHARGE Turn the power off and replace the

handle with a fully
charged handle.

Recharge the used handle.
SERVICE REQUIRED Contact Monarch Service.
STRIP LENGTH? For offline printing models. Refer to

the

Offline Features

.

Operator’s Handbook

48

Error Messages

1. When you see one of the messages listed below, make

note of the message.

ERROR - FFD8 ERROR - FFDA ERROR - FFDC
ERROR - FFE0 ERROR - FFE8 ERROR - FFE2
ERROR - FFEA ERROR - FFEC ERROR - FFEE
ERROR - FFF0 ERROR - FFF2 ERROR - FFF4
ERROR - FFF6 ERROR - FFF8 ERROR - FFFA
ERROR - FFFC

2. Turn the power off, then on. If the problem has not
cleared, call Monarch Service.

6. Messages and Trouble shooting

49

Troubleshooting

If you cannot fix a problem, please contact Monarch Service.

Problem Corrective Action

No print on the supply. Make sure

both

sides of the platen

carrier are closed.
Make sure the supplies are loaded

correctly.
There may be an error in the format.

Check with the programming
specialist.

Bad print or partial
print on supply.

Make sure the supplies are loaded
correctly.

Check the supplies for damage or
defects.

Reload new supplies if necessary.
Check platen roller for stuck labels

per maintenance instructions.
Clean the print head.
Turn the power off and switch to a

fully charged handle.
Make sure both sides of the platen

carrier are closed.
There may be an error in the format.

Check with the programming
specialist.

Printer prints on part of the
supply, and fails to respond
to the keyboard or trigger.
RECHARGE does not
appear in the display.

Turn the power off and switch to a
fully charged handle.

Make sure the labels are loaded
correctly.

Operator’s Handbook

50

Problem Corrective Action

Printer fails to respond to
the keyboard, during data
entry. RECHARGE does
not appear in the display.

Turn the power off and switch to a
fully charged handle.

Handle does not hold a
charge, or the handle
doesn’t fully charge when
recharged.

Generally, switch handles only when
you see RECHARGE, or when there
is no charge in the battery.

Call Monarch Sales and Service.

Printer will not feed. Turn the power off and switch to a

fully charged handle.
Make sure the platen cover is

completely closed.
Check for correct supply stock that

is black marked.
Reload the supplies.
Check the label and backing paper

tracks per instructions.

Slow or sluggish supply
feeding.

Make sure the supplies are loaded
correctly.

Check the label and backing paper
tracks per instructions.

Handle won’t charge. Make sure the handle is connected

correctly.
Make sure the charger is plugged

into a live outlet.
Clean the printer per instructions.

No display. Make sure the power switch is on.

Turn the power off and switch to a
fully charged handle.

6. Messages and Trouble shooting

51

Problem Corrective Action

Printer will not print. Turn the power off and switch to a

fully charged handle.
Make sure the supplies are loaded

correctly.

Print has voids or is too
light.

Make sure the supplies are loaded
correctly.

Make sure

both

sides of the platen

carrier are closed.
Turn the power off and switch to a

fully charged handle.
Clean the print head per

maintenance instructions.

Lock up occurs when you
enter FORMAT 100-109

Press = 3 to clear the display.
Re-enter the correct format number.

Operator’s Handbook

52

7. Specifications and Accessories

Specifications

Weight: 1.98 lbs. (.89 kg)
Storage and

Operating 40˚F to 104˚F
Limits: (4˚C to 43˚C)

Battery Power: 12 volt; charging takes approximately 8 hours,

1 power module (handle) with a wall charger.

- 6090 Charger takes approx. 5 hours.

- 6094 Charger takes approx. 1 1/2 hours.

Printing: Thermal direct with thermally coated paper

(no ink or ribbon required)

Display: 16-character (one line) alphanumeric

liquid crystal display

Memory: 3.6 volt lithium battery maintains memory

Accessories

• 6010 Table Top Accessory

• 6090 Eight Station Charger

• 6094 Four Station Charger

• 6092-04 Wall Charger

• 6095-02 AC Adaptor

• 6096 Cable Interface

• PHOL-01 Holster

• TC6021FMKT Format Reference/Programmer’s Manual

For more information about these products, call your Monarch
Sales Representative.

53

Operator’s Handbook

54

Index

A

Accessories 53
Alphanumeric 13
Alphanumeric mode 13

B

Backing paper

clearing 41

Battery

NiCad 4

Battery charge

factors af f e cting 5

Battery handle 4 - 5, 7

charging 4, 6
charging time 4
loading 7
low 5
removing 7

Baud Rate

communication parameters 26

C

Charging

battery 4, 6

Check digits

creating a routine 38
Format 93 38
password 38

Cleaning

platen roller 44

printhead 44
Clearing backing paper 41
Clearing supplies 41
Communication Parameters

baud rate 26

control characters 26

parity 26

setting 26

XON/XOFF 26
Control characters

communication parameters 26
Count expired 21
Cur rency sele ction

Format 91 37

password 37
Cursor 13

Index-1

D

Date 27

disable 29
enable 29
password 27
sample 33
setting 27
style 30

Defaults

special operating features 25
Display 13
Duplicate formats 20

E

Error messages 20, 49

F

Format 85

revision level 34
Format 86

sequential count
multiples 22, 35
Format 90

receiving records 36
Format 91

currency selection 37
Format 93

check digits 38
Format records

receiving 19
Function Keys

using 15

H

Handle

loading 7

removing 7
Helpful Reminders 24

K

Keypad 14

L

Label data records

receiving 19

Labels

loading 8
removing 12
stuck 43

M

Maintenance 39
Messages 47

O

Online Printing 18
Overview 1

P

Parity

communication parameters 26

Password

check digits 38
currency selection 37
date and time 27
sequential count multiples 35

Password s

special operating features 25

Platen roller

cleaning 44

Printhead

cleaning 44

Printing 18

Operator’s Handbook

Index-2

R

Receiving records 18

Format 90 36
formats 19
label data 19

Revision Level

di sp lay 34
Format 85 34

S

Sample

date and time 33

Sequential count multiples

Format 86 22, 35

password 35
Sequential counting 21
Special Operating Features 25

defaults 25

passwords 25
Specifications 53
Stuck labels 43
Style

date and time 30
Supplies

loading 8

removing 12
Supply

clearing 41

T

Time 27

disable 29

enable 29

password 27

sample 33

setting 27

style 30
Troubleshooting 47, 50

X

XON/XOFF

communication parameters 26

Index

Index-3

Operator’s Handbook

Index-4

Printed in U.S.A.

For supplies, service, or assistance call:

TOLL FREE:
1-800-543-6650 (Sales)
1-800-231-7700 (Service)
1-800-332-8326 (Technical Support)
1-800-263-4650 (In Canada)