Page 1
For Quick
Start Installation
SmartNode 4970A Series
Multi-Port T1/E1/PRI VoIP Gateway
User Manual
Important
This is a Class A device and is not intended for use in a residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: [email protected]
WWW: www.patton.com
Part Number: 07MSN4970A, Rev. B
Revised: August 20, 2018
Page 2
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartNode and Trinity are trademarks of Patton Electronics Company. All
other trademarks presented in this document are the property of their
respective
Copyright © 2012–2018, Patton Electronics Company. All rights reserved.
owners.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4970A, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact [email protected] or
+1
(301) 975-1000 for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see
Appendix G, "End user license agreement" on page 54 or go to
www.patton.com.
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
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Page 3
Summary Table of Contents
1 General information ..........................................................................................................................................13
2 Applications overview ............................................................
3 SmartNode installation .......................
4 Initial configuration.........................................................................................
5 Contacting Patton for assistance.................................................
A Compliance information ...........................
B Specifications ...............................................................................................
C Cabling .............................................
D Port pin-outs ........................................................................................
E SmartNode 4970A factory configuration ......................................
F Reset Button Functions .............................
G End user license agreement ...............................................................................................
...............................................................................................................20
........................................................................................................33
................................................................................................................40
........................................................................................................51
............................................................................18
..................................................25
........................................................................30
.....................................................36
............................................................46
.....................................................................49
.................................54
3
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Table of Contents
About this guide........................................................................................................................................................... 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ............................................................................................................................................................. 9
Safety when working with electricity............................................................................................................... 10
Deutsch ..........................................................................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document ................................................................................................12
1 General information ............................................................................
SmartNode 4970A overview..................................................................................................................................14
SN4970A model codes ....................................................................................................................................14
SmartNode 4970A rear panel ................................................................................................................................15
SmartNode 4970A front panel ..............................................................................................................................16
2 Applications overview .........................
Introduction..........................................................................................................................................................19
Application—Convert Legacy PBX to VoIP..........................................................................................................19
3 SmartNode installation ....................................................................................
Planning the installation ........................................................................................................................................21
Site log ............................................................................................................................................................21
Network information ......................................................................................................................................21
Network Diagram ...........................................................................................................................................21
IP related information .....................................................................................................................................21
Software tools .................................................................................................................................................22
AC Power Mains .............................................................................................................................................22
Location and mounting requirements .............................................................................................................22
Installing the gateway ............................................................................................................................................22
Placing the SmartNode ...................................................................................................................................22
Installing cables ...............................................................................................................................................22
Connecting the PRI ..................................................................................................................................23
Connecting the 10/100/1000Base-T Ethernet cable ..................................................................................23
Connecting the power supply ....................................................................................................................24
...............................................................................................................18
..............................................................13
..................................................20
4 Initial configuration..........
Introduction..........................................................................................................................................................26
Connecting the SmartNode to Your Laptop PC....................................................................................................26
Configure the Desired IP Address ...................................................................................................................27
Factory-default IP Settings ........................................................................................................................27
Login ........................................................................................................................................................27
Changing the WAN IP address .................................................................................................................27
Connecting the SmartNode to the Network ...................................................................................................28
.................................................................................................................................25
4
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SmartNode 4970A User Manual Table of Contents
Loading the Configuration (optional)....................................................................................................................29
Additional Information .........................................................................................................................................29
5 Contacting Patton for assistance..............................................................................................
...........................30
Introduction..........................................................................................................................................................31
Contact information..............................................................................................................................................31
Patton support headquarters in the USA .........................................................................................................31
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................31
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................31
Warranty coverage ..........................................................................................................................................31
Out-of-warranty service .............................................................................................................................32
Returns for credit ......................................................................................................................................32
Return for credit policy .............................................................................................................................32
RMA numbers ................................................................................................................................................32
Shipping instructions ................................................................................................................................32
A Compliance information ........................................
...........................................................................................33
Compliance ...........................................................................................................................................................34
EMC ...............................................................................................................................................................34
Safety ..............................................................................................................................................................34
PSTN Regulatory
............................................................................................................................................34
FCC Part 68 (ACTA) Statement ...........................................................................................................................34
Industry Canada Notice ........................................................................................................................................35
CE Declaration of Conformity ..............................................................................................................................35
Authorized European Representative .....................................................................................................................35
B Specifications ......................................................................................
..............................................................36
Voice connectivity .................................................................................................................................................37
Data connectivity ..................................................................................................................................................37
Voice processing (signaling dependent) .................................................................................................................37
Fax and modem support........................................................................................................................................37
Voice signaling ......................................................................................................................................................38
Voice routing—session router................................................................................................................................38
IP services..............................................................................................................................................................38
Management .........................................................................................................................................................39
System...................................................................................................................................................................39
Physical .................................................................................................................................................................39
C Cabling .......
......................................................................................................................................................40
Introduction..........................................................................................................................................................41
Console .................................................................................................................................................................41
Ethernet ................................................................................................................................................................42
E1 PRI ..................................................................................................................................................................43
T1 PRI ..................................................................................................................................................................44
D Port pin-outs ...................................
.................................................................................................................46
Introduction..........................................................................................................................................................47
5
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SmartNode 4970A User Manual Table of Contents
Console port..........................................................................................................................................................47
Ethernet ................................................................................................................................................................47
PRI port ................................................................................................................................................................48
E SmartNode 4970A factory configuration .........................................................................................
..................49
Introduction..........................................................................................................................................................50
F Reset Button Functions .............................................................................
........................................................51
Introduction..........................................................................................................................................................52
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................52
Resetting the SmartNode device when it is initially powered off............................................................................53
G End user license agreement ...................................
.............................................................................................54
End User License Agreement .................................................................................................................................55
1. Definitions ..................................................................................................................................................55
2. Title ..............................................................................................................................
..............................55
3. Term ...........................................................................................................................................................55
4. Grant of License ..........................................................................................................................................55
5. Warranty ....................................................................................................................................................56
6. Termination ................................................................................................................................................56
7. Notices .......................................................................................................................................................56
8. Other Licenses ............................................................................................................................................56
9. Unenforceable Provisions ............................................................................................................................57
10. Governing Law .........................................................................................................................................57
11. Waiver ......................................................................................................................................................57
6
Page 7
List of Figures
1 SmartNode 4970A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 SN4970A rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SmartNode 4970A front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 VoIP Gateway Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5 Power connector location on rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6 Connecting the SmartNode to your Laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
8 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
9 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
10 Typical Ethernet straight-through cable diagram for 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
11 Connecting an E1 PRI port to an NT1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
12 E1 PRI port crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
13 Connecting a T1 PRI port to an NT device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
14 T1 PRI crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
15 Console: EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
16 SN4970A Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
17 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7
Page 8
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SN4970A Front and Rear panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 Factory Default IP Address and Network Mask Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Ethernet: RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7 Ethernet: RJ45 socket 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8 PRI: RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
9 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
10 Using the Reset button to switch to a backup image or erase flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
8
Page 9
About this guide
WARNING
This guide describes the SmartNode 4970A hardware, installation and basic configuration. For detailed software configuration information refer to the Trinity Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1, starting on page 13, provides information about router features and capabilities
• Chapter 2, starting on page 18, contains an overview describing router operation and applications
• Chapter 3, starting on page 20, provides hardware installation procedures
• Chapter 4, starting on page 25, provides quick-start procedures for configuring the SmartNode router
• Chapter 5, starting on page 30, contains information on contacting Patton technical support for assistance
• Appendix A, starting on page 33, contains compliance information for the router
• Appendix B, starting on page 36, contains specifications for the routers
• Appendix C, starting on page 40, provides cable recommendations
• Appendix D, starting on page 46, describes the router’s ports and pin-outs
• Appendix E, starting on page 49, lists the factory configuration settings for SmartNode 4970A
• Appendix F, starting on page 51, describes the Reset button functions
• Appendix G, starting on page 54, provides license information that describes acceptable usage of the soft-
ware provided with the SmartNode 4970A
For best results, read the contents of this guide before you install the router.
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential SmartNode device problems. War n in gs relate to personal injury issues, and Cautions refer to
potential property damage.
Note Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused by
electric shock.
9
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SmartNode 4970A User Manual
WARNING
CAUTION
CAUTION
WARNING
WARNING
WARNING
WARNING
WARNING
WARNING
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the
instructions to avoid property damage.
Safety when working with electricity
The SmartNode device contains no user serviceable parts, and is not be opened
by the user. The equipment shall be returned to Patton Electronics for repairs or
repaired by qualified service personnel.
Mains Voltage: In systems without a power switch, line voltages are present in the
power supply when the power cord is connected. The mains outlet used to power
the SmartNode device shall be within 10 feet (3 meters) of the device, be easily
accessible, and protected by a circuit breaker.
For AC powered units, ensure that the power cable used meets all applicable standards for the country in which it is to be installed, and that it is connected to a wall
outlet which has earth ground.
For units with an external power adapter, the adapter shall be a listed Limited
Power Source.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution when
near WAN ports. When detaching the cables, detach the end away from the Smart
Node first.
Before handling the device, disconnect the telephone network cables to avoid
contact with telephone line voltages. When detaching the cables, detach the end
away from the SmartNode device first.
-
10
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SmartNode 4970A User Manual
WARNING
WARNUNG
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Deutsch
Wa rn hi nw ei se :
Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt
und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte
beim Kunden vorgesehen.
WARNUNG
• Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu
öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan
nung im Gerät an, wenn das Netzkabel angeschlossen ist.
• Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge-
lassene Stromquelle mit begrenzter Leistung erfüllen. Die Steckdose, die für die
Stromversorgung des Gerätes verwendet wird, sollte höchstens 3 Meter vom Gerät
entfernt und leicht zugänglich sein sowie durch einen den örtlichen regulatorischen
Anforderungen entsprechenden Schutzschalter abgesichert sein.
• Für mit Wechselstrom betriebene Geräte muss sichergestellt sein, dass das verwen-
dete Netzkabel alle gültigen Normen des Landes erfüllt, in dem es eingesetzt werden
soll.
• Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker haben (L1, L2 u.
GND oder Phase, Neutralleiter u. Schutzleiter), muss die Steckdose geerdet sein.
• Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass die Verbindung-
skabel für Spannung, Strom, erwartete Temperatur, Entflammbarkeit und mechanische Wartbarkeit geeignet sind.
• WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher Spannung ste-
hen, unabhängig davon, ob das Gerät ein- oder ausgeschaltet ist. PSTN bezieht sich
auf Schnittstellen wie Telefon, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese
sind als „gefährliche Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag zu
vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbeitet werden.
Werden Kabel von diesen Anschlüssen getrennt, zuerst das Kabel am anderen Ende
herausziehen.
• Während eines Gewitters darf nicht am Gerät gearbeitet werden und es dürfen keine
Kabel angeschlossen oder vom Netz getrennt werden.
-
In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und
Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall
und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und
Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden.
11
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SmartNode 4970A User Manual
CAUTION
General observations
Do not stack multiple SmartNode devices directly on top of one another, and do not place
items on top of the device. If you will be installing equipment above the SmartNode device,
leave at least 2 inches (5 cm) of clearance between the devices.
Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode
device for proper ventilation.
In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product
from other waste and scrap and deliver to the WEEE collection system in your country for
recycling.
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids
Typographical conventions used in this document
Procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Helvetica bold type Commands and keywords are in boldface font.
Helvetica bold-italic type Parts of commands, which are related to elements already named by the user, are in
Italicized Helvetica type Variables for which you supply values are in italic font
Helvetica type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>, <C>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated by ver-
blue screen Information you enter is in blue screen font.
screen Terminal sessions and information the system displays are in screen font.
node The leading IP address or nodename of a SmartNode is substituted with node in bold-
SN The leading SN on a command line represents the nodename of the SmartNode
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section
heading. Clicking on the hyperlink jumps you to the reference. When you have finished
reviewing the reference, click on the Go to Previous View button in the Adobe®
Acrobat® Reader toolbar to return to your starting point.
boldface italic font.
and so on.
tical bars ( | )
face italic font.
Typographical conventions used in this document 12
Page 13
Chapter 1 General information
Chapter contents
SmartNode 4970A overview..................................................................................................................................14
SN4970A model codes ....................................................................................................................................14
SmartNode 4970A rear panel ................................................................................................................................15
SmartNode 4970A front panel ..............................................................................................................................16
13
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SmartNode 4970A User Manual 1 • General information
SmartNode 4970A overview
As enterprises move toward unified communications, the SmartNode™ 4970A Enterprise VoIP Media Gateway
(see
figure 1) provides a smooth transition by either IP-enabling traditional PBX systems for SIP trunking over
existing Internet connection, adding PSTN-breakout for number portability, or enabling PSTN access for IP
PBX and unified communications systems. Preserve investment in legacy phone equipment while taking the
next step toward unified communications with Patton’s proven SmartNode™ VoIP solutions.
Figure 1. SmartNode 4970A
The SmartNode 4970A performs the following major functions:
• Up to 120 VoIP Calls—With four T1/E1/PRI ports and one Gigabit Ethernet port.
• Proven Interoperability—Interoperable with all the major-brand softswitches and IP-PBXs.
• Management & Provisioning—Web-based management, SNMP v1-v3, TR-069, Http, Https, Command
Line Interface. Automated provisioning for easy large-scale deployments.
• Comprehensive Signaling Protocol Support—Supports SIP, ISDN, and T1/E1 telephony—plus T.38 and
SuperG3 FAX—over TDM/PSTN and IP/Ethernet services simultaneously.
• Transparent Telephony Features—Complex number manipulation and mapping for seamless integration
with existing infrastructures, CLIP, CLIR, hold, transfer and much more.
• High Precision Clock—Delivers DECT PBX interoperability with reliable fax performance.
SN4970A model codes
The SmartNode 4970A series consists of several models. They differ in the number of PRI ports and voice
channels supported. All models come equipped with one 10/100/1000Base-T Ethernet port and high precision
Stratum III clock (< 5 ppm).
SmartNode 4970A overview 14
Page 15
SmartNode 4970A User Manual 1 • General information
SmartNode 4970A rear panel
The SmartNode 4970A rear panel ports are described in table 2.
Figure 2. SN4970A rear panel
Table 2. Rear panel ports
Port Description
ETH 0/0
PRI 0/0 - PRI 0/3 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
Console
DC power input
Reset
Auto-MDX Gigabit-Ethernet port, RJ-45 (see figure 2), connects the unit to an
Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem).
Note: Only full duplex modes are supported.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
Used for service and maintenance, the Console port (see figure 2), an RS-232 RJ45 connector, connects the product to a serial terminal such as a PC or ASCII terminal (also called a dumb terminal).
Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control
Electricity supply socket. (see figure 2).
The reset button has several functions, as described in appendix F, “Reset Button
Functions” on page 51.
SmartNode 4970A rear panel 15
Page 16
SmartNode 4970A User Manual 1 • General information
SmartNode 4970A front panel
Figure 3 shows SmartNode 4970A front panel LEDs, the LED definitions are listed in table 3 on page 16.
Figure 3. SmartNode 4970A front panel
Table 3. SN4970A Front and Rear panel LEDs
LED Description
Note If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied.
Run When lit, the unit is in normal operation. Flashes once per second during
boot
(startup).
VoIP Link
• On indicates the gateway is registered to a SIP server, or, in the case of direct
routing, has at least one active VoIP connection.
• Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
• Flashing green indicates that the unit is attempting to register or has failed
to register.
Ethernet Link
SmartNode 4970A front panel 16
• On when the Ethernet connection on the corresponding port has a
link indication.
Page 17
SmartNode 4970A User Manual 1 • General information
Table 3. SN4970A Front and Rear panel LEDs (Continued)
LED Description
Ethernet Speed 10/
100
When the Ethernet Link LED is on, then:
• On when the Ethernet is connected to a 100Mb network.
• Off when the Ethernet is connected to a 10Mb network.
Ethernet Speed 1000
Ethernet Activity
PRI Link/Status
• On when the Ethernet is connected to a 1000Mb network.
• Flashes when data is received or transmitted at the corresponding Ethernet
port.
• On = in frame, no errors
• Flash = Error
• Fast Flash = Signal detected but no frame synchronization or acquisition is in
process
• Slow Flash = Framing synchronized, Signaling not established
SmartNode 4970A front panel 17
Page 18
Chapter 2 Applications overview
Chapter contents
Introduction..........................................................................................................................................................19
Application—Convert Legacy PBX to VoIP..........................................................................................................19
18
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SmartNode 4970A User Manual 2 • Applications overview
Introduction
Patton’s SmartNode Enterprise VoIP Media Gateways deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
Note Detailed configuration information for SmartNode applications can be
found online at www.patton.com/smartnode.
Application—Convert Legacy PBX to VoIP
The SmartNode 4970A Series can be used to make and receive calls to and from the public ISDN network and
Internet Telephony services on any ISDN Terminal (Phone or PBX) (see
rable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN can ring the same phone.
figure 4). Using individually configu-
Figure 4. VoIP Gateway Application
For an installation where there are existing routers and access modems, the SN4970A is a cost-effective solution
to bring SIP-trunking service to a traditional PBX. .
Introduction 19
Page 20
Chapter 3 SmartNode installation
Chapter contents
Planning the installation ........................................................................................................................................21
Site log ............................................................................................................................................................21
Network information ......................................................................................................................................21
Network Diagram ...........................................................................................................................................21
IP related information .....................................................................................................................................21
Software tools .................................................................................................................................................22
AC Power Mains .............................................................................................................................................22
Location and mounting requirements .............................................................................................................22
Installing the gateway ............................................................................................................................................22
Placing the SmartNode ...................................................................................................................................22
Installing cables ...............................................................................................................................................22
Connecting the PRI ..................................................................................................................................23
Connecting the 10/100/1000Base-T Ethernet cable ..................................................................................23
Connecting the power supply ....................................................................................................................24
20
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SmartNode 4970A User Manual 3 • SmartNode installation
Planning the installation
Before installing the gateway router device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 21)
• Gather IP related information (see section “IP related information” on page 21 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 22)
After you have finished preparing for gateway router installation, go to section “Installing the gateway” on
page 22 to install the device.
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in
Table 4. Sample site log entries
Entry Description
Installation Make a copy of the installation checklist and insert it into the site log
table 4.
Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history
Configuration changes Record all changes and the reasons for them
Maintenance Schedules, requirements, and procedures performed
Comments Notes, and problems
Software Changes and updates to Trinity software
Network information
Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and
telephony
components.
IP related information
Before you can set up the basic IP connectivity for your SmartNode 4970A you should have the following
information:
• IP addresses used for Ethernet port
• Subnet mask used for Ethernet port
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for SIP-based telephony services
Planning the installation 21
Page 22
SmartNode 4970A User Manual 3 • SmartNode installation
WARNING
• IP addresses of central TFTP server used for configuration upload and download (optional)
Software tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Te r a Te r m Pr o We b to configure
the software on your SmartNode router.
AC Power Mains
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an
uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the
power
fails. Refer to “Connecting the power supply” on page 24.
Location and mounting requirements
The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Note Under the rack mount option, the chassis can be equipped with rack mount
ears that allow for use in a 19” rack.
Installing the gateway
SmartNode hardware installation consists of the following:
• Placing the device at the desired installation location (see section “Placing the SmartNode” on page 22)
• Connecting the interface and power cables (see section “Installing cables”)
When you finish installing the SmartNode, go to chapter 4, “Initial configuration” on page 25.
Placing the SmartNode
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be
installed in a dry environment with sufficient space to allow air circulation for cooling.
Note For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the unit.
Installing cables
Do not work on the system or connect or disconnect
cables during periods of lightning activity.
Installing the gateway 22
Page 23
SmartNode 4970A User Manual 3 • SmartNode installation
Connect the cables in the following order:
The interconnecting cables shall be acceptable for external use
CAUTION
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
-
1. Connect the T1/E1 cables to the PRI T1/E1 ports (see Appendix C on page 40 and Appendix D on
page 46).
2. Connect the 10/100/1000Base-T Ethernet (see section “Connecting the 10/100/1000Base-T Ethernet
cable” on page 23)
3. Connect the power mains cable (see section “Connecting the power supply” on page 24)
Connecting the PRI
The SmartNode comes with one or four PRI ports. These ports are usually connected to a PBX or switch (local
exchange (LE) ). Each PRI T1/E1 port is a RJ-48C receptacle. In most cases, a straight-through RJ-45 can be used
to connect the PRI. Each port can be configured as NT (clock master) or TE (clock slave).
For details on the PRI port pin-out and ISDN cables, refer to Appendix C, “Cabling” on page 43 and Appendix D, “port pin-outs” on page 47.
Connecting the 10/100/1000Base-T Ethernet cable
The SmartNode 4970A has automatic MDX (auto-crossover) detection and configuration on the Ethernet
port. The port can be connected to a host or hub/switch with a straight-through or cross-over wired cable.
Connect the LAN network to ETH 0/0.
Note The SmartNode Ethernet port operates in Full Duplex mode only. Do not
connect to Half Duplex ports. For best results, use auto-negotiation. Auto
negotiation is mandatory when using 1000BaseT (Gigabit) Ethernet.
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 40 and Appendix
D, “Port pin-outs” on page 46.
Installing the gateway 23
Page 24
SmartNode 4970A User Manual 3 • SmartNode installation
WARNING
RS-232
Console
R
ese
t
3
2
1
0
T1/E1
Power
T1/E1
Ports 0-3
Console
RS-232 port
ETH 0
10/100/1000Base-T port
RESET
button
12V, 1.25A
– +
0
ETH
Connecting the power supply
• Do not connect power to the AC Mains at this time.
• The external power adapter shall be a listed Limited
Power Source.
• The 4970A external power supply automatically adjusts
to accept an input voltage from 100 to 240 VAC (50/60 Hz).
Verify that the proper voltage is present before plugging
the power cord into the receptacle. Failure to do so could
result in equipment damage.
1. Insert the barrel type connector end of the AC power cord into the external power supply connector (see
figure 5).
2. Insert the female end of the power cord into the internal power supply connector.
Figure 5. Power connector location on rear panel
3. Verify that the AC power cord included with your router is compatible with local standards. If it is not,
refer to chapter
5, “Contacting Patton for assistance” on page 30 to find out how to replace it with a com-
patible power cord.
4. Connect the male end of the power cord to an appropriate power outlet.
5. Verify that the green Power LED is lit (see figure 5).
Installing the gateway 24
Page 25
Chapter 4 Initial configuration
Chapter contents
Introduction..........................................................................................................................................................26
Connecting the SmartNode to Your Laptop PC....................................................................................................26
Configure the Desired IP Address ...................................................................................................................27
Factory-default IP Settings ........................................................................................................................27
Login ........................................................................................................................................................27
Changing the WAN IP address .................................................................................................................27
Connecting the SmartNode to the Network ...................................................................................................28
Loading the Configuration (optional)....................................................................................................................29
Additional Information .........................................................................................................................................29
25
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SmartNode 4970A User Manual 4 • Initial configuration
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Setting up a new SmartNode consists of the following main steps:
Note If you haven’t already installed the SmartNode, refer to Chapter 3, "Smart-
Node Installation" on page 22.
• Connecting the SmartNode to your laptop PC
• Configuring the desired IP address (see page 27)
• Connecting the SmartNode to the network (see page 28)
• Loading the configuration (optional) (see page 29)
Connecting the SmartNode to Your Laptop PC
First, the SmartNode must be connected to the main power supply with the power cable. Wait until the Power
LED stops blinking and stays lit constantly. Now the SmartNode is ready.
The interconnecting cables shall be acceptable for external use
CAUTION
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
-
For the ISDN connection to a carrier network, it shall be connected to a network termination device and not connected
directly to an outside POTS line.
CAUTION
The SmartNode is equipped with an Auto-MDX Ethernet port, so you can use straight-through cables for host
or hub/switch connections (see
figure 6).
Figure 6. Connecting the SmartNode to your Laptop PC
Introduction 26
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SmartNode 4970A User Manual 4 • Initial configuration
The SmartNode comes with a built-in DHCP client and a fixed IP address to simplify configuration. The
SmartNode will receive an IP address from the DHCP server in the network or it can be directly accessed using
the static IP address.
Configure the Desired IP Address
Factory-default IP Settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Ta b le 5.
The Ethernet interface is activated upon power-up. The WAN interface uses DHCP client to automatically
assign the IP address and network mask.
Table 5. Factory Default IP Address and Network Mask Configuration
IP Address Network Mask
WAN Interface Ethernet 0 0(ETH 0/0) DHCP DHCP
Static IP Address 192.168.1.1 255.255.255.0
If these addresses match with those of your network, go to section “Connecting the SmartNode to the Net-
work” on page 28. Otherwise, refer to the following sections to change the addresses and network masks.
Login
To access the SmartNode, start the Telnet application. Type either the default IP address into the address field
of the Telnet application:
192.168.1.1
OR run the SmartNode Discovery Tool, to access the SmartNode.
Accessing your SmartNode via a Telnet session displays the login screen. Type the factory default login: admin
and leave the password empty. Press the Enter key after the password prompt.
login:admin
password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#
Changing the WAN IP address
Select the context IP mode to configure an IP interface.
Connecting the SmartNode to Your Laptop PC 27
Page 28
SmartNode 4970A User Manual 4 • Initial configuration
192.168.1.1 (cfg) #context ip ROUTER
192.168.1.1 (ctx-ip) [ROUTER} #
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a
network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set
the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[Router]#interface WAN
192.168.1.1(if-ip)[WAN]#no ipaddress DHCP
192.168.1.1(if-ip)[WAN]#ipaddress WAN 172.16.1.99/24
2002-10-28T00:09:40 : LOGINFO : Link down on interface WAN.
2002-10-29T00:09:40 : LOGINFO: Link up on interface WAN.
172.16.1.99(if-ip)[WAN]#
Copy this modified configuration to your new start-up configuration. This will store your changes in
non-volatile memory. Upon the next start-up the system will initialize itself using the modified configuration.
Note The modified configuration is applied immediately. It is not necessary to
reboot the device when changing any configuration parameter.
172.16.1.99(if-ip) [WAN]#copy running-config startup-config
172.16.1.99(if-ip) [WAN]
The SmartNode can now be connected to your network.
Connecting the SmartNode to the Network
In general, the SmartNode will connect to the network via the WAN (ETH 0/0 ) port. The SmartNode
SN4970A is equipped with an Auto-MDX Ethernet port, so you can use straight through or crossover cables
for host or hub/switch connections. (see
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
CAUTION
CAUTION
mechanical serviceability.
For the ISDN connection to a carrier network, it shall be connected to a network termination device and not connected
directly to an outside POTS line.
figure 7 on page 29).
-
You can check the connection with the ping command from the SmartNode to another host on the network.
172.16.1.99(if-ip)[WAN]#ping <IP Address of the host>
Note If the WAN address is not set to DHCP, to ping a device outside your local
LAN you must first configure the default gateway. (For information on con
figuring the default gateway, refer to section “Set IP addresses” in the Trinity
Command Line Reference Guide.)
Connecting the SmartNode to Your Laptop PC 28
Page 29
SmartNode 4970A User Manual 4 • Initial configuration
Figure 7. Connecting the SmartNode to the network
Loading the Configuration (optional)
The Patton Community provides several Web Wizards to help with setting up your SmartNode configuration.
http://www.patton.com/wizard
Patton also provides a collection of configuration templates on the support page at:
http://www.patton.com/support/kb.asp —one of which may be similar enough to your application that you
can use it to speed up configuring the SmartNode. Simply download the configuration note that matches your
application to your PC. Adapt the configuration as described in the configuration note to your network
(remember to modify the IP address) and copy the modified configuration to a TFTP server. The SmartNode
can now load its configuration from this server.
Note If your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of loading a configuration file template. In that case, refer to the SmartNode Series
Trinity Command Line Reference Guide for information on configuring the
SmartNode device.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
172.16.1.99(if-ip)[WAN]#copy tftp://172.16.1.11/sn.cfg startup-config
172.16.1.99(if-ip)[WAN]#
After the SmartNode has been rebooted the new startup configuration will be activated.
172.16.1.99(if-ip)[WAN]#reload
Press ‘yes’ to restart, ‘no’ to cancel :yes
The system is going down NOW
Additional Information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the Trinity Command Line Reference Guide available online at www.patton.com/manuals.
Loading the Configuration (optional) 29
Page 30
Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................31
Contact information..............................................................................................................................................31
Patton support headquarters in the USA .........................................................................................................31
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................31
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................31
Warranty coverage ..........................................................................................................................................31
Out-of-warranty service .............................................................................................................................32
Returns for credit ......................................................................................................................................32
Return for credit policy .............................................................................................................................32
RMA numbers ................................................................................................................................................32
Shipping instructions ................................................................................................................................32
30
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SmartNode 4970A User Manual 5 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA
• Online support: available at www.patton.com
• E-mail support: e-mail sent to [email protected] will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to 5:00 pm EST
(1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
• Online support: available at www.patton.com
• E-mail support: e-mail sent to [email protected] will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 9:00 am to 5:30 pm CET
(0800 to 1630 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
Note If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more con
venient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Warra nty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
-
Introduction 31
Page 32
SmartNode 4970A User Manual 5 • Contacting Patton for assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro
-
phes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to [email protected]
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs) 32
Page 33
Appendix A Compliance information
Chapter contents
Compliance ...........................................................................................................................................................34
EMC ...............................................................................................................................................................34
Safety ..............................................................................................................................................................34
PSTN Regulatory ............................................................................................................................................34
FCC Part 68 (ACTA) Statement ...........................................................................................................................34
Industry Canada Notice ........................................................................................................................................35
CE Declaration of Conformity ..............................................................................................................................35
Authorized European Representative .....................................................................................................................35
33
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SmartNode 4970A User Manual A • Compliance information
Compliance
EMC
• EN55022, Class A
• EN55024
Safety
• IEC/EN62368-1
PSTN Regulatory
• ACTA (Part 68)
• IC CS-03
• AS/ACIF S016:2001
• AS/ACIF S038:2001
• ETSI TBR 12, TBR 12/A1 & TBR 13
• TBR 4
• TNA 117: 1992
• TNA 134: 1997
• PTC 220
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains—among other information—a product identifier in the format
US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you dis
connect the equipment until the problem is resolved.
-
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Compliance 34
Page 35
SmartNode 4970A User Manual A • Compliance information
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that regis
tration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be con
nected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment mal
functions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
-
-
-
CE Declaration of Conformity
We certify that the apparatus identified above conforms to the requirements of Council Directive 2014/30/EU
on the approximation of the laws of the member states relating to electromagnetic compatibility; Council
Directive 2014/35/EU on the approximation of the laws of the member states relating to electrical equipment
designed for use within certain voltage limits; Council Directive 2011/65/EU as modified by Council Directive
2015/863/EU on the approximation of the laws of the member states relating to RoHS and REACH compli
ance; and Council Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements
for energy-related products.
-
Authorized European Representative
Martin Green
European Compliance Services Limited
Milestone house
Longcot Road
Shrivenham
SN6 8AL, UK
Industry Canada Notice 35
Page 36
Appendix B Specifications
Chapter contents
Voice connectivity .................................................................................................................................................37
Data connectivity ..................................................................................................................................................37
Voice processing (signaling dependent) .................................................................................................................37
Fax and modem support........................................................................................................................................37
Voice signaling ......................................................................................................................................................38
Voice routing—session router................................................................................................................................38
IP services..............................................................................................................................................................38
Management .........................................................................................................................................................39
System...................................................................................................................................................................39
Physical .................................................................................................................................................................39
36
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SmartNode 4970A User Manual B • Specifications
Note Refer to the software feature matrix for the most up-to-date specifications.
Voice connectivity
4 PRI T1/E1 ports on RJ48C connectors (1 port PRI T1/E1 - See SN4170 series)
Net/User configurable per port
Each port can be slave or master clock
Each port can be used to synchronize to an external clock master
Failover relay between ports 0/0–0/1 and 0/2–0/3 for specific models (/R in SKU code)
Data connectivity
One 10/100/1000Base-Tx Gigabit Ethernet port
All ports full duplex, autosensing, auto-MDX
Voice processing (signaling dependent)
Up to 120 full-duplex channels with Voice CODECS:
• G.711 A-Law/μ-Law (64 kbps)
• G.726 (ADPCM 16, 24, 32, 40 kbps)
• G.723.1 (5.3 or 6.3 kbps)
• G.729ab (8 kbps)
• Transparent ISDN data
G.168 echo cancellation (128 ms)
Up to 120 simultaneous voice or T.38 fax calls
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Adaptive and configurable dejitter buffer
Configurable tones (dial, ringing, busy)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
Fax and modem support
Automatic fax and modem detection
Codec fallback for modem-bypass
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k)
G.711 Fax-Bypass
Voice connectivity 37
Page 38
SmartNode 4970A User Manual B • Specifications
Voice signaling
SIPv2, SIPv2 over IPv6
SIPv2 over TLS (separate license required - additional charge)
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Configurable progress tones
Voice routing—session router
Local switching (hairpinning)
Least cost routing
Interface huntgroups
Call-Distribution groups
Number blocking
Call Routing Criteria:
• Interface
• Calling/called party number
• Time of day, day of week, date
• ISDN bearer capability
• Various other information elements (IEs) of the ISDN setup
• Wildcard and regular expression matching
Regular expression number manipulation functions:
• Replace numbers
• Add/remove digits
• Pattern matching and replacement
IP services
IPv4 & IPv6 router (Dual Stack)
Routing functionalities (separate software license required - additional charge):
• Programmable static routes and policy-routing
• BGP
• GRE
• RIP
• VRRP
Voice signaling 38
Page 39
SmartNode 4970A User Manual B • Specifications
OpenVPN, L2TP, IPSec (License at additional charge)
ICMP redirect (RFC 792); Packet fragmentation
DiffServe/ToS set or queue per header bits
Packet Policing discards excess traffic
DHCP client and server (IPv4 and IPv6—Dual Stack)
DNS client and relay-server, DynDNS
Management
Web-based GUI; Trinity WEB Wizard
Industry standard CLI with remote Telnet and SSH access, fully documented
HTTP web management and firmware loading
TFTP configuration & firmware loading
HTTPS configuration & firmware provisioning
SNMP v1, v2, v3 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Secure Auto-provisioning
TR-069 config file and software image provisioning
System
CPU Motorola MPC8360 series operating at 400 MHz
Memory:
• 256 Mbytes RAM (DDR,400MHz)
• 64 Mbytes Flash
Physical
Dimensions: 11.9W x 1.71H x 7.16D inch (302W x 44H x 182mm)
Weight: <21 oz. (<600g)
Power Consumption: < 16W
Operating temperature: 32–104°F (0–40°C)
Operating humidity: up to 90%, non condensing
Management 39
Page 40
Appendix C Cabling
Chapter contents
Introduction..........................................................................................................................................................41
Console .................................................................................................................................................................41
Ethernet ................................................................................................................................................................42
E1 PRI ..................................................................................................................................................................43
T1 PRI ..................................................................................................................................................................44
40
Page 41
SmartNode 4970A User Manual C • Cabling
Serial Terminal
Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode 4970 Series device
RS-23
2
C
ons
ole
ETH
0/1
Reset
0/0
0/1
0/2
0/3
T1/E
1
Introduction
This section provides information on the cables used to connect the SmartNode and the interface cards to the
existing network infrastructure and to third party products.
Console
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 8.
The interconnecting cables shall be acceptable for external use
CAUTION
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
-
Figure 8. Connecting a serial terminal
Note See section “Console port” on page 47 for console port pin-outs.
Introduction 41
Page 42
SmartNode 4970A User Manual C • Cabling
Hub
RJ-45, male
1
2
3
6
RJ-45, male
1
2
3
6
Straight-through cable
Note: Other pins are not used.
RS-232
Conso
le
ETH 0/1
Reset
0/0
0/1
0/2
0/3
T1
/E1
Ethernet
Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45
plugs. The Ethernet port on the SN4970A is Auto-MDX and uses any straight or crossover cable to connect to
hubs, switches, PCs or other devices.
The interconnecting cables shall be acceptable for external use
CAUTION
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
-
Figure 9. Typical Ethernet straight-through cable diagram for 10/100Base-T
Ethernet 42
Page 43
SmartNode 4970A User Manual C • Cabling
RJ-45, male
1
2
3
6
4
5
7
8
RJ-45, male
1
2
3
6
4
5
7
8
WARNING
Cross-over cable
NT
RS-232
Console
ETH 0/1
Reset
0/0
0/1
0/2
0/3
T1/E1
Figure 10. Typical Ethernet straight-through cable diagram for 1000Base-T
E1 PRI
The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices
vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect
the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in
page 43.
Hazardous network voltages are present in the PRI cables. If
you detach the cable, detach the end away from the Smart
WARNING
Node or interface card first to avoid possible electric shock.
Network hazardous voltages may be present on the device
in the area of the PRI port, regardless of when power is
turned OFF.
figure 11 on
-
To prevent damage to the system, make certain you connect
the PRI cable to the PRI port only and not to any other RJ-45
socket.
Figure 11. Connecting an E1 PRI port to an NT1
E1 PRI 43
Page 44
SmartNode 4970A User Manual C • Cabling
RJ-48C, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
RJ-48C, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
*N/C = No connection*
Cross-over cable
NT
RS
-232
Console
ETH
0/1
Reset
0/0
0/1
0/2
0/3
T1/E
1
Figure 12. E1 PRI port crossover cable
T1 PRI
The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices
vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect
the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in
page 44.
figure 13 on
WARNING
WARNING
Hazardous network voltages are present in the PRI cables. If
you detach the cable, detach the end away from the Smart
Node or interface card first to avoid possible electric shock.
Network hazardous voltages may be present on the device
in the area of the PRI port, regardless of when power is
turned OFF.
To prevent damage to the system, make certain you connect
the PRI cable to the PRI port only and not to any other RJ-45
socket.
T1 PRI 44
Figure 13. Connecting a T1 PRI port to an NT device
Page 45
SmartNode 4970A User Manual C • Cabling
RJ-45, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
RJ-45, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
*N/C = No connection*
Figure 14. T1 PRI crossover cable
T1 PRI 45
Page 46
Appendix D Port pin-outs
Chapter contents
Introduction..........................................................................................................................................................47
Console port..........................................................................................................................................................47
Ethernet ................................................................................................................................................................47
PRI port ................................................................................................................................................................48
46
Page 47
SmartNode 4970A User Manual D • Port pin-outs
12345678
8–RTS (N/C)
7–CTS (N/C)
6–TD
5–RD
4–SG
3–DTR
2–CD (N/C)
1–DSR
Pins 1 & 3 are
connected together
Introduction
This section provides pin-out information for the ports of the SmartNode.
Console port
Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control.
Figure 15. Console: EIA-561 (RJ-45 8-pin) port
Note N/C means no internal electrical connection.
Ethernet
Table 6. Ethernet: RJ45 socket 10/100Base-T
Pin Signal
1 TX+
2 TX3 RX+
6 RX-
Note Pins not listed are not used.
Table 7. Ethernet: RJ45 socket 1000Base-T
Pin Signal
1 TRD0+
2 TRD03 TRD1+
6 TRD14 TRD2+
5 TRD2-
Introduction 47
Page 48
SmartNode 4970A User Manual D • Port pin-outs
Table 7. Ethernet: RJ45 socket 1000Base-T (Continued)
Pin Signal
7 TRD3+
8 TRD3-
PRI port
Table 8. PRI: RJ-45 socket
Pin USR
1 RX Ring
2 RX Tip
3 RX Shield
4 TX Ring
5 TX Tip
6 TX Shield
NotePins not listed are not used.
PRI port 48
Page 49
Appendix E SmartNode 4970A factory
configuration
Chapter contents
Introduction..........................................................................................................................................................50
49
Page 50
SmartNode 4970A User Manual E • SmartNode 4970A factory configuration
Introduction
Factory configuration settings for the SmartNode device can be obtained with the following command through
the CLI;
login: admin
password: <Enter>
192.168.1.1>show config:shipping-config
See Chapter 4, "Initial configuration" on page 25 for more details about IP address settings for initial configu-
ration.
Introduction 50
Page 51
Appendix F Reset Button Functions
Chapter contents
Introduction..........................................................................................................................................................52
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................52
Resetting the SmartNode device when it is initially powered off............................................................................53
51
Page 52
SmartNode 4970A User Manual F • Reset Button Functions
Introduction
The Reset button (see figure 16 on page 52) is used to do the following:
• Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the
Power LED is lit” on page 52)
• Erase the startup-config settings, which is followed by a SmartNode device reboot as indicated by the slow
blinking of all LEDs (see section
is lit” on page 52)
• Factory reset, which is followed by a device reboot as indicated by the fast blinking of all LEDs (see section
“Resetting the SmartNode device when it is operating and the Power LED is lit” on page 52)
• Troubleshoot the SmartNode device if it is not booting properly (see section “Resetting the SmartNode device
when it is initially powered off” on page 53)
“Resetting the SmartNode device when it is operating and the Power LED
Figure 16. SN4970A Reset button
Resetting the SmartNode device when it is operating and the Power LED
is lit
The Reset button has the following behaviors depending on how many seconds (see figure 17) the button is
pressed (see table 9 on page 53 for the results from pressing the button).
Figure 17. Reset button periods (in seconds) for performing actions
Introduction 52
Page 53
SmartNode 4970A User Manual F • Reset Button Functions
Table 9. Results from pressing the Reset button
Period Action
A
(less than 1 second)
B
(1 to 4 seconds)
C
(5 to 14 seconds)
D
(15 to 20 seconds)
Reboot device
No action
• Erase startup-config
• Reboot (indicated by the slow blinking of all LEDs
• Factory reset which erases entire flash memory except for shipping-
config, shipping wizards, default root CAs and software licenses
• Reboot (indicated by fast blinking of all LEDs)
Resetting the SmartNode device when it is initially powered off
This procedure should only be performed if the SmartNode
device is not booting properly. It should used by trained Smart
Node technicians and Patton Support personnel only.
CAUTION
If the SmartNode device is not booting properly, the Reset button may remedy the problem as follows:
• Switching to the backup image
• Erasing the entire contents of flash memory (no exceptions)
-
The following procedure must be performed starting with the SmartNode device in a powered off state:
1. Hold the Reset button and
2. Apply power to the SmartNode device while holding the Reset button.
3. The Power LED flashes quickly for 2 seconds, during which time the Reset button must remain pressed.
4. The Power LED will begin a blink pattern (see table 10). Release the Reset button.
Table 10. Using the Reset button to switch to a backup image or erase flash memory
LED Blink Pattern Action
1-blink, pause Boot normally
2-blinks, pause Boot normally (device only has a single image).
3-blinks, pause Erase entire contents of flash memory (no exceptions), then boot.
Note Erasing flash memory also deletes previously pur-
chased and loaded software license keys.
5. Pressing and releasing the Reset button will cycle through the blink patterns.
6. 10 seconds after the last Reset button press, an action will be performed based on the selected pattern.
Resetting the SmartNode device when it is initially powered off 53
Page 54
Appendix G End user license agreement
Chapter contents
End User License Agreement .................................................................................................................................55
1. Definitions ..................................................................................................................................................55
2. Title ............................................................................................................................................................55
3. Term ...........................................................................................................................................................55
4. Grant of License ..........................................................................................................................................55
5. Warranty ....................................................................................................................................................56
6. Termination ................................................................................................................................................56
7. Notices .......................................................................................................................................................56
8. Other Licenses ............................................................................................................................................56
9. Unenforceable Provisions ............................................................................................................................57
10. Governing Law .........................................................................................................................................57
11. Waiver ......................................................................................................................................................57
54
Page 55
SmartNode 4970A User Manual G • End user license agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:
1. D e fi n i t i on s
A) “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B) “Program(s)” shall mean all software, software documentation, source code, object code, or executable
code.
C) “End User” shall mean the person or organization which has valid title to the Designated Equipment.
D) “Designated Equipment” shall mean the hardware on which the Program(s) have been designed and
provided to operate by the End User.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
Patton does not convey any intellectual property title or rights in the Licensed Products to Licensee. All
Licensed Products furnished by Patton, and all copies thereof, and compilations, programmatic extension, and
all Patches, Updates, Upgrades and Platform Releases, are and shall remain the property of Patton or Patton’s
licensors, as applicable. Further, the Licensed Products provided under this Agreement are not custom software
but are standard commercial software. Except for the license use rights otherwise expressly provided in this
Agreement, no right, title or interest in Patton Licensed Products is granted hereunder. Licensee shall not use
any proprietary information of Patton to create any computer software program or user documentation, which
is substantially similar to the Licensed Products.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section
“6. Termination” on page 56.
4. Grant of License
A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Desig
-
nated Equipment at a site owned or leased by the End User.
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s) or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
End User License Agreement 55
Page 56
SmartNode 4970A User Manual G • End user license agreement
5. Warranty
The Program(s) are provided “as is” without warranty of any kind. Patton Electronics Company and its licensors disclaim all warranties, either express or implied, including but not limited to the implied warranties of
merchantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics
Company or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss
of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of
the use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possi
bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are “commercial computer software” or “computer software documentation” and that, absent a written agreement to the contrary, the Government’s rights with respect to such
Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a)
and/or DEARS 227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Soft
-
ware—Restricted Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A) The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
-
B) Patton Electronics Company may terminate this Agreement should End User violate any of the provi-
sions of section “4. Grant of License” on page 55.
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. N o t i c e s
Patton devices may log, collect and report data related to installed software, licenses, feature utilization, product
performance, device management, service quality and other parameters which is used for quality control, prod
uct improvement, license management, service level management and technical support. Collected data may be
reported to Patton or a service provider delivering its services connected to the device.
Patton may use this information for other business purposes, such as to alerting you to updated products or services, securing access to software updates, and assisting in order processing.
Any and all information collected by Patton or its assigns will be kept strictly confidential and will not be sold,
rented, loaned, or otherwise disclosed to any third party except as required by law.
8. Other Licenses
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi
fied to the Programs includes:
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
license terms (http://www.gnu.org/licenses/lgpl.html).
-
-
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment from
Red Hat distributed to you pursuant to the eCos license terms (ecos.sourceware.org/license-overview.html)
and GNU General Public License (GPL) terms (www.gnu.org/copyleft/gpl.html). Source code is available
upon request.
End User License Agreement 56
Page 57
SmartNode 4970A User Manual G • End user license agreement
9. Unenforceable Provisions
If any part of these terms and conditions are found to be invalid or unenforceable under applicable law, such
part will be ineffective to the extent of such invalid or unenforceable part only, without in any way affecting the
remaining parts of these terms and conditions.
10. Governing Law
The rights and obligations of the parties pursuant to these terms and conditions are governed by, and shall be
construed in accordance with, the laws of the State of Maryland, USA.
User may be subject to other local, provincial or state and national laws. User hereby irrevocably submits to the
exclusive jurisdiction of the courts of the State of Maryland, USA for any dispute arising under or relating to
this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be
entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris
diction where User resides, does business, or has assets.
11. Wa i ver
No waiver of any of the provisions of these terms and conditions will be deemed to constitute a waiver of any
other provision nor shall such a waiver constitute a continuing waiver unless otherwise expressly provided in
writing duly executed by the party to be bound thereby. Any other terms and conditions of sale, to the extent
not inconsistent herein, regarding a Patton device, program, license or service remain in full force and effect.
-
End User License Agreement 57
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