Patton SmartNode 4131 User Manual

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SmartNode 4131
ISDN BRI VoIP Gateway
User Manual
This is a Class A device and is not intended for use in a residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
WWW: www.patton.com
Revised: July 30, 2018
:
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Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
Trademark Statement
The term SmartNode is trademarks of Patton Electronics Company. All other trade-
marks presented in this document are the property of their respective owners.
Copyright © 2017–2018, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode extender components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warran
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
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Summary Table of Contents

1 General information ..........................................................................................................................................14
2 Applications Overview ............................................................
3 SmartNode Installation........................
4 Initial Configuration..........................................................................................
5 Contacting Patton for Assistance...................................................
A Compliance Information .............................
B Specifications .................................................................................................
C Cabling ...............................................
D Port pin-outs ..........................................................................................
E SmartNode 4131 Factory Configuration .........................................
F Reset Button Functions ................................
G End User License Agreement .............................................................................................................................58
..............................................................................................................23
......................................................................................................37
..............................................................................................................45
.....................................................................................................54
...........................................................................19
................................................28
.....................................................................34
...................................................40
..........................................................49
..................................................................52
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Table of Contents

About this guide........................................................................................................................................................... 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity............................................................................................................... 10
Deutsch ..........................................................................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information ..........................................................................................................................................14
SmartNode 4131 Overview ...................................................................................................................................15
SmartNode 4131 Rear Panel ...........................................................................................................................16
SmartNode 4131 Front Panel .........................................................................................................................18
2 Applications Overview .......................................................................................................................................19
Introduction..........................................................................................................................................................20
Application—Edge Intelligence of Enterprise Communication .............................................................................20
Application—ISDN to Full IP Conversion ...........................................................................................................21
Application—Migrate from VoIP Gateway to eSBC .............................................................................................21
3 SmartNode Installation......................................................................................................................................23
Planning the installation ........................................................................................................................................24
Site log ............................................................................................................................................................24
Network information ......................................................................................................................................24
Network Diagram ...........................................................................................................................................24
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................25
Power source ...................................................................................................................................................25
Location and mounting requirements .............................................................................................................25
Installing the Patton SmartNode Gateway.............................................................................................................25
Placing the SmartNode device .........................................................................................................................25
Installing cables ...............................................................................................................................................26
4 Initial Configuration..........................................................................................................................................28
Introduction..........................................................................................................................................................29
One Ethernet-port SmartNode models..................................................................................................................29
Configure the Desired IP Address..........................................................................................................................30
Factory-default IP Settings ..............................................................................................................................30
Login ..............................................................................................................................................................31
Changing the WAN IP address .......................................................................................................................31
Two Ethernet-port SmartNode models (SN4131/2ETH) .....................................................................................32
Loading the Configuration (optional)....................................................................................................................32
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SmartNode 4131 User Manual
Additional Information .........................................................................................................................................33
5 Contacting Patton for Assistance........................................................................................................................34
Introduction..........................................................................................................................................................35
Contact information..............................................................................................................................................35
Online Support ...............................................................................................................................................35
Contacting Patton Technical Services for Free Support ...................................................................................35
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................35
Warranty coverage ..........................................................................................................................................35
RMA numbers ................................................................................................................................................36
A Compliance Information ...................................................................................................................................37
Compliance ...........................................................................................................................................................38
EMC ...............................................................................................................................................................38
Safety ..............................................................................................................................................................38
Radio and TV interference ....................................................................................................................................38
CE Declaration of Conformity ..............................................................................................................................38
Authorized European Representative .....................................................................................................................38
ISDN Compliance ................................................................................................................................................39
B Specifications ....................................................................................................................................................40
DSP.......................................................................................................................................................................41
Voice Connectivity................................................................................................................................................41
Data Connectivity .................................................................................................................................................41
Voice Processing (signalling dependent) ................................................................................................................41
Fax and modem support........................................................................................................................................42
Voice Signaling......................................................................................................................................................42
Voice Routing—Session Controller.......................................................................................................................42
IP Services .............................................................................................................................................................42
Management .........................................................................................................................................................43
System...................................................................................................................................................................43
Physical .................................................................................................................................................................43
Plastic Enclosure .............................................................................................................................................43
Metal Enclosure ..............................................................................................................................................43
C Cabling .............................................................................................................................................................45
Introduction..........................................................................................................................................................46
Serial Console........................................................................................................................................................46
Ethernet ................................................................................................................................................................47
ISDN BRI.............................................................................................................................................................48
D Port pin-outs ....................................................................................................................................................49
Introduction..........................................................................................................................................................50
Console port..........................................................................................................................................................50
Ethernet ...............................................................................................................................................................50
ISDN BRI (NT/Net or TE/User) ports (0/0-0/3) .................................................................................................51
E SmartNode 4131 Factory Configuration ...........................................................................................................52
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SmartNode 4131 User Manual
Introduction..........................................................................................................................................................53
F Reset Button Functions .....................................................................................................................................54
Introduction..........................................................................................................................................................55
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................56
Resetting the SmartNode device when it is initially powered off............................................................................56
G End User License Agreement .............................................................................................................................58
End User License Agreement .................................................................................................................................59
1. Definitions ..................................................................................................................................................59
2. Title ............................................................................................................................................................59
3. Term ...........................................................................................................................................................59
4. Grant of License ..........................................................................................................................................59
5. Warranty ....................................................................................................................................................60
6. Termination ................................................................................................................................................60
7. Notices .......................................................................................................................................................60
8. Other Licenses ............................................................................................................................................60
9. Unenforceable Provisions ............................................................................................................................61
10. Governing Law .........................................................................................................................................61
11. Waiver ......................................................................................................................................................61
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List of Figures

1 SmartNode 4131 (Front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 SN4131 Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 4131 front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 How it works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 ISDN to Full IP Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Migrate from VoIP Gateway to eSBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8 SN4131 with 1 Ethernet port: Connecting the SmartNode to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
9 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
10 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
11 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
12 Typical Ethernet straight-through cable diagram for 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
13 Connecting an ISDN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
14 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
15 SN4130 Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
16 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 SmartNode 4131 LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5 Factory Default IP Address and Network Mask Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 10/100 Base-T RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7 1000Base-T RJ-45 Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8 RJ-45 Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
10 Using the Reset button to switch to a backup image or erase flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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About this guide
This guide describes the SmartNode 4131 hardware, installation and basic configuration. For detailed software configuration information refer to the

Audience

This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians

Structure

This guide contains the following chapters and appendices:
• Chapter 1, starting on page 14, provides information about gateway features and capabilities
• Chapter 2, starting on page 19, contains an overview describing gateway operation and applications
• Chapter 3, starting on page 23, provides quick start hardware installation procedures
• Chapter 4, starting on page 28, provides quick-start procedures for configuring the SmartNode gateway
• Chapter 5, starting on page 34, contains information on contacting Patton technical support for assistance
• Appendix A, starting on page 37, contains compliance and regulatory information for the gateway
• Appendix B, starting on page 40, contains specifications for the gateway
• Appendix C, starting on page 45, provides cable recommendations
• Appendix D, starting on page 49, describes the gateway’s ports and pin-outs
• Appendix E, starting on page 52, lists the factory configuration settings for SmartNode 4131
• Appendix F, starting on page 54, describes the Reset button functions
• Appendix G, starting on page 58, provides license information that describes acceptable usage of the soft-
ware provided with the SmartNode 4131
For best results, read the contents of this guide before you install the gateway.
Trinity Software Configuration Guide and the available Knowledgebase.
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SmartNode 4131 User Manual
WARNING
WARNING
WARNING
WARNING
WARNING

Precautions

Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential extender problems. Wa rn in gs are intended to prevent safety hazards that could result in personal injury. Cautions refer to potential property damage or impaired functioning.
Note Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warning instructions to avoid injury caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.
WARNING
The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.
CAUTION
The alert symbol and CAUTION heading indicate a potential haz­ard. Strictly follow the instructions to avoid property damage.
CAUTION
Safety when working with electricity
The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel.
Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected. The mains outlet used to power the Smart Node device shall be within 10 feet (3 meters) of the device, be easily accessible, and protected by a circuit breaker.
For AC powered units, ensure that the power cable used meets all applicable standards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground.
For units with an external power adapter, the adapter shall be a listed Limited Power Source.
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SmartNode 4131 User Manual
WARNING
WARNING
WARNING
WARNUNG
Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution when near WAN ports. When detaching the cables, detach the end away from the SmartNode first.
Before handling the device, disconnect the telephone network cables to avoid contact with telephone line voltages. When detaching the cables, detach the end away from the SmartNode device first.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Deutsch
Wa rn hi nw ei se:
Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte beim Kunden vorgesehen.
WARNUNG
• Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu
öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan nung im Gerät an, wenn das Netzkabel angeschlossen ist.
-
• Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge-
lassene Stromquelle mit begrenzter Leistung erfüllen. Die Steckdose, die für die Stromversorgung des Gerätes verwendet wird, sollte höchstens 3 Meter vom Gerät entfernt und leicht zugänglich sein sowie durch einen den örtlichen regulatorischen Anforderungen entsprechenden Schutzschalter abgesichert sein.
• Für mit Wechselstrom betriebene Geräte muss sichergestellt sein, dass das verwen-
dete Netzkabel alle gültigen Normen des Landes erfüllt, in dem es eingesetzt werden soll.
• Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker haben (L1, L2 u.
GND oder Phase, Neutralleiter u. Schutzleiter), muss die Steckdose geerdet sein.
• Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass die Verbindung-
skabel für Spannung, Strom, erwartete Temperatur, Entflammbarkeit und mecha­nische Wartbarkeit geeignet sind.
• WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher Spannung ste-
hen, unabhängig davon, ob das Gerät ein- oder ausgeschaltet ist. PSTN bezieht sich auf Schnittstellen wie Telefon, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese sind als „gefährliche Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag zu vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbeitet werden. Werden Kabel von diesen Anschlüssen getrennt, zuerst das Kabel am anderen Ende herausziehen.
• Während eines Gewitters darf nicht am Gerät gearbeitet werden und es dürfen keine
Kabel angeschlossen oder vom Netz getrennt werden.
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SmartNode 4131 User Manual
CAUTION
In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden.
General observations
Do not stack multiple SmartNode devices directly on top of one another, and do not place items on top of the device. If you will be installing equipment above the SmartNode device, leave at least 2 inches (5 cm) of clearance between the devices.
Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode device for proper ventilation.
In accordance with the requirements of council directive 2002/96/EC on Waste of Electri­cal and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids

Typographical conventions used in this document

This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-
tion heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the Go to Previous View button
in the Adobe® Acrobat® Reader toolbar to return to your starting point. Helvetica bold type Commands and keywords are in boldface font. Helvetica bold-italic type Parts of commands, which are related to elements already named by the user,
are in boldface italic font. Italicized Helvetica type Variables for which you supply values are in italic font Helvetica type Indicates the names of fields or windows. Garamond bold typ e Indicates the names of command buttons that execute an action. < > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on. [ ] Elements in square brackets are optional.
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SmartNode 4131 User Manual
Table 1. General conventions
Convention Meaning
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )
blue screen Information you enter is in blue screen font.
screen Terminal sessions and information the system displays are in screen font.
node The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
SN The leading SN on a command line represents the nodename of the SmartNode # An hash sign at the beginning of a line indicates a comment line.
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Chapter 1 General information

Chapter contents
SmartNode 4131 Overview ...................................................................................................................................15
SmartNode 4131 Rear Panel ...........................................................................................................................16
Ports descriptions ......................................................................................................................................17
SmartNode 4131 Front Panel .........................................................................................................................18
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SmartNode 4131 User Manual 1 • General information

SmartNode 4131 Overview

The SmartNode 4131 series comes with 2, 4, or 8 BRI ports and with ISDN port fallback relay (depending on model /R) solving many VoIP network integration problems encountered in real-world installations.
If available, the PSTN line can also synchronize the gateway. For applications without a PSTN line available the ISDN HP (high precision clock /HP) which comes standard with every SN4131 device, provides an error­free ISDN data and fax transmissions.
Like every Trinity SmartNode, the SN4131 comes with a built-in Web Wizard for fast and easy configuration. You can build your own Web interface using the Web Wizard functionalities.
Figure 1. SmartNode 4131 (Front)
The SmartNode 4131 series consists of several models: see the complete SKU list on the corresponding product page on
www.patton.com.
All the SN4131, models come equipped with one or two 10/100/1000 Base-T Ethernet ports, and with 2, 4 or 8 BRI T0/S0 ports.
The SmartNode 4131 Gateway performs the following major functions:
• 4, 8 or 16 channels of voice over IP and local voice switching via 2, 4 or 8 ISDN BRI S0/T0 ports. Each port
can be switched between NT and TE per software. Either port can be used as clock source. All models have a Stratum 3 CO quality clock (HP) for installs where no external clock source is available.
• For each ISDN port in NT mode a Phantom power supply can be switched on. The total delivered power is
4W.
• Depending on the model, a fallback cut-through relay between ISDN BRI ports 0/0 and 0/1 (0/2 and 0/3; 0/
4 and 0/5; 0/6 and 0/7) electrically connects the NT and TE port in case of power failure and enables life-line calls to the public ISDN network (PSTN-supplied ISDN line must be used).
• Standard compliant VoIP in accordance with SIPv2 protocol.
SmartNode 4131 Overview 15
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SmartNode 4131 User Manual 1 • General information
• SIP registrar, SIP TLS, SRTP is optionally available at additional charge on all SN4131 models.
• Supports 4 SIP to SIP calls and can be license upgraded to a total of 200* (additional cost)
• USB 2.0 host port for 3G/4G modem support, which can be used for Survivability applications as a data
backup link.
Note A list of supported USB Models can be found in the release notes and in the
Software Configuration Guide
*Supported under ideal conditions. Transcoding, debugging, and/or IP routing reduce processing capacity.

SmartNode 4131 Rear Panel

The SmartNode 4131 is a compact ISDN VoIP gateway that supports eight VoIP or Fax calls, by using either G.711, G.722, T.38 or any other codec as indicated on the datasheet. The SmartNode 4131 rear panel ports are described in
table 2 on page 17.
Figure 2. SN4131 Rear Panels
SmartNode 4131 Overview 16
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SmartNode 4131 User Manual 1 • General information
Ports descriptions
The SmartNode 4131 Series rear panel ports are described in table 2
Table 2. Rear panel ports
Port Description
ETH 0/0 - ETH 0/1 Auto-MDX Fast/Gigabit-Ethernet ports, RJ45 (see figure 2), connects the
unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem).
Note: IP Routing is disabled on SN4131 models. See Software license
USB 2.0
BRI 0/0 - BRI 0/7
Console
options under the accessories tab on the product webpage at
ton.com to enable it.
USB 2.0 host port (see figure 2 on page 16) to connect a USB 3G/4G Cellular Modem. A list of supported USB Models can be found in the release notes and in the Software Configuration Guide
ISDN BRI TE/NT port, RJ-45 socket S0/T0 interface (see figure 2 on page 16), connects the SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT.
The port can be switched between TE and NT mode. The interface is internally terminated with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT
mode, a Phantom power supply can be switched on to supply connected phones with power.
Used for service and maintenance, the console port (see figure 2 on page 16) an RS-232 RJ-45 connector, connects the product to a serial terminal such as a PC or ASCII Terminal (also called a dumb terminal).
Configuration settings:
www.pat-
• 19200 bps
• 8 bits, no parity
• 1 stop bit
• flow control off
12V DC, 1A Reset The reset button has several functions, as described in appendix F,
Electricity supply socket (see figure 2 on page 16)
“Reset Button Functions” on page 72.
SmartNode 4131 Overview 17
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SmartNode 4131 User Manual 1 • General information
SN4131/4BIS8VHP/EUI
SN4131/8BIS16VHP/EUI
2
3
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Figure 3. SmartNode 4131 front panels

SmartNode 4131 Front Panel

Figure 3 shows SmartNode 4131 LEDs, the LED definitions are listed in table 3.
Table 3. SmartNode 4131 LED
LED Description
Note: If an error occurs, all LEDs will flash solid for MORE than 5 sec-
onds before the device reboots
Power When lit, indicates power is applied. Blinks fast during bootloader phase
and blinks slow during boot process of Trinity Software. Becomes solid when the system is up and running.
VoIP • On indicates the gateway is registered to a SIP server, or, a SIP device
has registered to the SN4131.
• Off indicates the unit is not configured or registered, or has no active
direct routed VoIP connection.
AUX 1 – AUX 2 For future use BRI 0 – BRI 7 • On when L1 and L2 are active. Flashes when there are ongoing calls.
ETH 0 – ETH1 • On when the Ethernet connection on the corresponding port has a link
• Off when no line or phone is connected or the port is shutdown.
indication.
• Flashes when data is received or transmitted at the corresponding
Ethernet port.
GIG 0 – GIG 1 • On when the Ethernet is connected to a 1000Mb network.
• Off when the Ethernet is connected to a 10Mb or 100Mb network or not
connected.
SmartNode 4131 Overview 18
Page 19

Chapter 2 Applications Overview

Chapter contents
Introduction..........................................................................................................................................................20
Application—Edge Intelligence of Enterprise Communication .............................................................................20
How it works ............................................................................................................................................20
Application—ISDN to Full IP Conversion ...........................................................................................................21
Application—Migrate from VoIP Gateway to eSBC .............................................................................................21
How it works: ...........................................................................................................................................22
19
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SmartNode 4131 User Manual 2 • Applications Overview

Introduction

Patton’s SmartNode gateway delivers the features needed for advanced voice-over-IP network applications. They combine high quality voice-over-IP with powerful quality to build professional, secure and reliable VoIP installations. This chapter describes typical applications the SmartNode is uniquely suited for.
Note Detailed configuration information for SmartNode applications can be
found online at: http://www.patton.com/support/kb.asp.

Application—Edge Intelligence of Enterprise Communication

Enterprises are excited about voice over IP and convergence for the following reasons:
• Bypassing the PSTN. Using Internet telephony service providers (ITSPs) instead of incumbent carriers dra-
matically reduces telephony costs
• IP PBXs, with their full suite of features and ease of integration into existing IT environments are very appeal-
ing
• Convergence lowers technology ownership costs and enables enterprises to deploy new integrated applications
However, there are several concerns about migrating the whole telephony infrastructure to VoIP:
• Loss of voice quality
• Unknown reliability
• Lack of experience/expertise in voice over IP
• VOIP Security concerns
Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communica tion device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.
Figure 4. How it works

How it works

1. Connect the SmartNode to the PSTN and legacy PBX (see figure 4), and configure the call router to pass
all calls from the PBX to the PSTN and vice versa. This first step will not affect any uses in the enterprise
-
2. Choose your ITSPs, and configure as many on the SmartNode as you need. Use the intelligent call router
in the SmartNode to decide which call is forwarded to which ITSP, and which calls should go to the PSTN. This may be based upon least-cost routing criteria, or for example, on calling party number. The
Introduction 20
Page 21
SmartNode 4131 User Manual 2 • Applications Overview
latter is ideal if you want to test calls to an ITSP before enabling it for all users within the enterprise. As far as supported by the ITSP, the SIP signaling but also the Media can be sent and received encrypted using SIP TLS and SRTP (optional license required at additional cost).
3. Voice over IP can be switched off instantly on one single box (the SmartNode) to revert the system back to
as it was before.
4. Build up an IP PBX system that uses the SmartNode as PSTN gateway. For all calls from this IP PBX, you
can direct them to the PSTN or to ITSPs. Numbering plan adaptations are handled through regular expression matching by the SmartNode. No need to change anything on the PBXs.
5. Once the IP PBX is ready, you can choose on incoming calls from the PSTN, for each extension whether
this extension is to be directed to the IP PBX or on the legacy PBX.

Application—ISDN to Full IP Conversion

The SmartNode 4131 provides excellent VoIP and security features for seamless network integration. All BRI ports are configurable to be TE or NT, you can thus connect your telco line(s) as well as a PBX or ISDN termi nals (see figure 5). Terminals are powered with the built-in power supply, eliminating the need for an external
box.
-
Figure 5. ISDN to Full IP Conversion
With up to 8 BRI ports and up to 16 simultaneous G.711 voice channels, the SN4131 is the best way to connect ISDN networks or ISDN terminal equipment to the world of voice over IP. With built-in security features such as HTTPS provisioning, Fraud protection and optional SIP-TLS it provides business-class Internet telephony for demanding ISDN users.

Application—Migrate from VoIP Gateway to eSBC

Models containing “SN4131/2ETH” are capable of accepting a software license to achieve additional function­ality future proofing your voice network for next generation SIP services and security. With the additional functionalities the SmartNode will become an eSBC, which allows IP PBX`s to be secured when connecting them to SIP Trunks, in addition to QoS and service demarcation functions (see
Application—ISDN to Full IP Conversion 21
figure 6).
Page 22
SmartNode 4131 User Manual 2 • Applications Overview
Figure 6. Migrate from VoIP Gateway to eSBC

How it works:

1. Purchase an eSBC license bundle.
2. Load licenses onto your SmartNode device.
3. Enhance your config for the VoIP Gateway to become an eSBC (check for Wizards and our software con-
figuration manual on how to do that in detail).
Application—Migrate from VoIP Gateway to eSBC 22
Page 23

Chapter 3 SmartNode Installation

Chapter contents
Planning the installation ........................................................................................................................................24
Site log ............................................................................................................................................................24
Network information ......................................................................................................................................24
Network Diagram ...........................................................................................................................................24
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................25
Power source ...................................................................................................................................................25
Location and mounting requirements .............................................................................................................25
Installing the Patton SmartNode Gateway.............................................................................................................25
Placing the SmartNode device .........................................................................................................................25
Installing cables ...............................................................................................................................................26
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..............................................26
Connecting the 10/100/1000Base-T Ethernet WAN cable .......................................................................26
Connecting the Power Supply ...................................................................................................................27
Internal S-Bus power supply ......................................................................................................................27
23
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SmartNode 4131 User Manual 3 • SmartNode Installation

Planning the installation

Before installing the SmartNode device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 24)
• Gather IP related information (see section “IP related information” on page 24 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 25)
• Verify power source reliability (see section “Power source” on page 25).
When you finish preparing for SmartNode installation, go to section “Installing the Patton SmartNode Gate-
way” on page 25 to install the device.

Site log

Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in
Table 4. Sample site log entries
Entry Description
Installation Make a copy of the installation checklist and insert it into the site log
table 4.
Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history
Configuration changes Record all changes and the reasons for them
Maintenance Schedules, requirements, and procedures performed
Comments Notes, and problems
Software Changes and updates to SmartWare software

Network information

Network connection considerations that you should take into account for planning are described for several types of network interfaces in the following sections.

Network Diagram

Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components.

IP related information

Before you can set up the basic IP connectivity for your SmartNode 4131 you should have the following infor­mation:
• IP addresses used for Ethernet port
• Subnet mask used for Ethernet port
Planning the installation 24
Page 25
SmartNode 4131 User Manual 3 • SmartNode Installation
CAUTION
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for PPPoE Accesss
• Login and Password for SIP based telephony services
• IP addresses of central TFTP server used for configuration upload and download (optional)

Software tools

You will need a PC (or equivalent) with Windows Telnet or a program such as Tera Term Pro or Putty to con­figure the software on your SmartNode Gateway. Also you may use your WEB browser to configure the unit. The Web wizard in this case reduces time to get your unit up and running. See more details on the
Knowledgebase.
With the SmartNode Discovery Tool you can locate the device in your network.

Power source

If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.

Location and mounting requirements

The SmartNode gateway is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.

Installing the Patton SmartNode Gateway

SmartNode gateway installation consists of the following:
• Placing the device at the desired installation location (see section “Placing the SmartNode device” on page 25)
• Installing the interface and power cables (see section “Installing cables” on page 26)
When you finish installing the SmartNode, go to Chapter 4, “Initial Configuration” on page 28.

Placing the SmartNode device

Place the SmartNode device on a desktop or similar sturdy, flat surface. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
To prevent overheating and damaging the unit, proper ventilation is required when placing the device. The device should be installed in a dry environment with sufficient space to allow air circulation for cooling.
Do not stack multiple SmartNode devices directly on top of one another, and do not place items on top of the device. If you will be installing equipment above the Smart Node device, leave at least 2 inches (5 cm) of clearance between the devices.
Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode device for proper ventilation.
-
Installing the Patton SmartNode Gateway 25
Page 26
SmartNode 4131 User Manual 3 • SmartNode Installation
WARNING
WARNING

Installing cables

Do not work on the system or connect or disconnect cables during periods of lightning activity.
The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flam mability, and mechanical serviceability.
-
Connect the cables in the following order:
1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT
to the SmartNode’s ISDN BRI ports”)
2. Connect the 10/100/1000Base-T Ethernet WAN (see section “Connecting the 10/100/1000Base-T Ether-
net WAN cable”)
3. Connect the power mains cable (see section , “Connecting the Power Supply” on page 27)
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports
The SmartNode comes with two or four ISDN BRI ports located on the rear panel (see figure 2 on page 16). All port can be connected to the PSTN (ISDN NT) or terminals.
For the ISDN connection to a carrier Network, it shall be con­nected to a Network Termination Device and not connected directly to an outside POTS line.
CAUTION
Note On Lifeline Relay models (/R option) the PSTN line should be connected to
BRI 0/0 and a terminal to BRI 0/1 to benefit from the lifeline function (requires /R option, see the full list of models on www.patton.com).
For details on the BRI port pinout and ISDN cables, refer to Appendix C, “Cabling” on page 45 and Appendix
D, “Port pin-outs” on page 49.
Connecting the 10/100/1000Base-T Ethernet WAN cable
The SmartNode 4131 has automatic MDX (auto-cross-over) detection and configuration on the Ethernet port. The port can be connected to a host or hub/switch with a straight-through wired cable.
• Connect to the subscriber port of the broadband access modem (DSL, cable, WLL) to ETH 0/0.
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 45 and Appendix
D, “Port pin-outs” on page 49.
Installing the Patton SmartNode Gateway 26
Page 27
SmartNode 4131 User Manual 3 • SmartNode Installation
Connecting the Power Supply
Do the following to connect the main power to the Model 4131:
Note Do not connect the power cord to the AC Mains at this time.
1. Insert the female end of the AC power supply cable to the mains port (see figure 2 on page 16).
There are no user-serviceable parts in the power supply section of the model SN4131. Contact Patton Electronics Technical Support at [email protected] for more information
CAUTION
2. Verify that the AC power cord included with your device is compatible with local standards. If it is not,
refer to
“Contacting Patton for Assistance” on page 34 to find out how to replace it with a compatible
power cord.
3. Connect the male end of the power cord to an appropriate power outlet.
Figure 7. Power LED
4. Verify that the green Power LED is lit (see figure 7).
Note Blinks fast during bootloader phase and blinks slow during boot process of
Trinity Software. Becomes solid when the system is up and running.
Internal S-Bus power supply
The Model 4131 supplies S-Bus line power on the BRI ports that can be activated individually for each port. If a port is switched to TE mode, line power is switched off. A total of 4W are available.
Congratulations, you have finished installing the SmartNode Gateway! Now go to Chapter 4, “Initial Configu-
ration” on page 28.
Installing the Patton SmartNode Gateway 27
Page 28

Chapter 4 Initial Configuration

Chapter contents
Introduction..........................................................................................................................................................29
One Ethernet-port SmartNode models..................................................................................................................29
Configure the Desired IP Address..........................................................................................................................30
Factory-default IP Settings ..............................................................................................................................30
Login ..............................................................................................................................................................31
Changing the WAN IP address .......................................................................................................................31
Two Ethernet-port SmartNode models (SN4131/2ETH) .....................................................................................32
Loading the Configuration (optional)....................................................................................................................32
Additional Information .........................................................................................................................................33
28
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SmartNode 4131 User Manual 4 • Initial Configuration

Introduction

This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps:
Note If you haven’t already installed the SmartNode, refer to Chapter 3, "Smart-
Node Installation" on page 23.
• Connecting the SmartNode to your laptop PC
• Configuring the desired IP address
• Connecting the SmartNode to the network
• Loading the configuration (optional)

One Ethernet-port SmartNode models

First, the SmartNode must be connected to the main power supply with the power cable. Wait until the Power LED stops blinking and stays lit constantly. Now the SmartNode is ready.
The interconnecting cables shall be acceptable for external use
CAUTION
and shall be rated for the proper application with respect to volt age, current, anticipated temperature, flammability, and mechanical serviceability.
-
For the ISDN connection to a carrier network, it shall be con­nected to a network termination device and not connected directly to an outside POTS line.
CAUTION
The SmartNode 4131 is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see
figure 8 on page 30).
Introduction 29
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SmartNode 4131 User Manual 4 • Initial Configuration
Figure 8. SN4131 with 1 Ethernet port: Connecting the SmartNode to the LAN
The SmartNode comes with a built-in DHCP client and a fixed IP address to simplify configuration. The SmartNode will receive an IP address from the DHCP server in the network or it can be directly accessed using the static IP address.

Configure the Desired IP Address

Factory-default IP Settings

The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 5. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
Table 5. Factory Default IP Address and Network Mask Configuration
IP Address Network Mask
WAN Interface Ethernet 0 (ETH 0/0) DHCP DHCP LAN Interface Ethernet 1 (ETH 0/1) 192.168.1.1 255.255.255.0 DHCP Address Range 192.168.1.10–192.168.1.99 255.255.255.0
If these addresses do not match with those of your network, go to the following section to change the addresses and network masks.
Note IP routing is disabled on SN4131 models. See software license options to
enable it.
Configure the Desired IP Address 30
Page 31
SmartNode 4131 User Manual 4 • Initial Configuration

Login

To access the SmartNode, start the Telnet application. Type either the host name
smartnode.local
or the default IP address into the address field of the Telnet application:
192.168.1.1
Accessing your SmartNode via a Telnet session displays the login screen. Type the factory default login: admin and leave the password empty. Press the Enter key after the password prompt.
login:admin password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#

Changing the WAN IP address

Select the context IP mode to configure an IP interface.
192.168.1.1 (cfg) #context ip ROUTER
192.168.1.1 (ctx-ip) [ROUTER} #
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[Router]#interface WAN
192.168.1.1(if-ip)[WAN]#no ipaddress DHCP
192.168.1.1(if-ip)[WAN]#ipaddress WAN 172.16.1.99/24 2002-10-28T00:09:40 : LOGINFO : Link down on interface WAN. 2002-10-29T00:09:40 : LOGINFO : Link up on interface WAN.
172.16.1.99(if-ip)[WAN]#
Copy this modified configuration to you new start-up configuration. This will store your changes in non-volatile memory. Upon the next start-up the system will initialize itself using the modified configuration.
Note The modified configuration is applied immediately. It is not necessary to
reboot the device when changing any configuration parameter.
172.16.1.99(if-ip) [WAN]#copy running-config startup-config
172.16.1.99(if-ip) [WAN]
The SmartNode can now be connected to your network.
Configure the Desired IP Address 31
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SmartNode 4131 User Manual 4 • Initial Configuration

Two Ethernet-port SmartNode models (SN4131/2ETH)

In general, the SmartNode will connect to the network via the WAN (E T H 0 / 0 ) port. The SmartNode 4131 is equipped with Auto-MDX Ethernet ports, so you can use straight through or crossover cables for host or hub/ switch connections. (see
CAUTION
CAUTION
figure 9).
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt age, current, anticipated temperature, flammability, and mechanical serviceability.
For the ISDN connection to a carrier network, it shall be con­nected to a network termination device and not connected directly to an outside POTS line.
-
Figure 9. Connecting the SmartNode to the network
You can check the connection with the ping command from the SmartNode to another host on the network.
172.16.1.99(if-ip)[WAN]#ping <IP Address of the host>
Note If the WAN address is not set to DHCP, to ping a device outside your local
LAN you must first configure the default gateway. (For information on con
­figuring the default gateway, refer to section “Set IP addresses” in the Trinity Software Configuration Guide.)
Note Connecting both ethernet ports to the same switch will only work if the
switch has separate ARP tables for each connection.

Loading the Configuration (optional)

Patton provides a collection of wizards and configuration templates on the support page at:
• https://www.patton.com/wizard/
• http://www.patton.com/support/kb.asp
One of which may be similar enough to your application that you can use it to speed up configuring the Smart­Node. Simply download the configuration note that matches your application to your PC. Adapt the configu-
Two Ethernet-port SmartNode models (SN4131/2ETH) 32
Page 33
SmartNode 4131 User Manual 4 • Initial Configuration
ration as described in the configuration note to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server. The SmartNode can now load its configuration from this server.
Note If your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of load­ing a configuration file template. In that case, refer to the SmartNode Series Trinity Configuration Guide for information on configuring the SmartNode device.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration named SN.cfg in the root directory of the TFTP server.
172.16.1.99(if-ip)[WAN]#copy tftp://172.16.1.11/sn.cfg startup-config
172.16.1.99(if-ip)[WAN]#
After the SmartNode has been rebooted the new startup configuration will be activated.
172.16.1.99(if-ip)[WAN]#reload Press ‘yes’ to restart, ‘no’ to cancel :yes The system is going down NOW

Additional Information

For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the Trinity Software Configuration Guide available online at
www.patton.com/manuals.
Additional Information 33
Page 34

Chapter 5 Contacting Patton for Assistance

Chapter contents
Introduction..........................................................................................................................................................35
Contact information..............................................................................................................................................35
Online Support ...............................................................................................................................................35
Contacting Patton Technical Services for Free Support ...................................................................................35
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................35
Warranty coverage ..........................................................................................................................................35
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................36
RMA numbers ................................................................................................................................................36
Shipping instructions ................................................................................................................................36
34
Page 35
SmartNode 4131 User Manual 5 • Contacting Patton for Assistance

Introduction

This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about
obtaining a return merchandise authorization (RMA).

Contact information

Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems:

Online Support

Available at— http://www.patton.com/support/kb.asp

Contacting Patton Technical Services for Free Support

REGION North America Western Europe
Location Maryland, USA Bern, Switzerland Budapest, Hungary Beirut, Lebanon
Time Zone EST/EDT
UTC/GMT - 4/5 hours
Business
Hours
Phone + 1 301 975 1007 +41 31 985 25 55 +36 439 3835 +96 1 359 1277
Fax +1 301 869 9293 +41 31 985 2526
Monday-Friday
8:00am to 5:00pm
CET/CEDT
UTC/GMT + 1/2 hours
Monday-Friday
09:00 to 12:00 13:30 to 17:30
Central & Eastern
Europe
CET/CEDT
UTC/GMT + 1/2 hours
Monday-Friday
8:30 to 17:00
Middle East North
Africa
EET/EEDT
UTC/GMT + 2/3 hours
Monday-Friday
8:00am to 5pm

Warranty Service and Returned Merchandise Authorizations (RMAs)

Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship­ment. All of our products are backed by a comprehensive warranty program.
Note If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more con venient for you to work with your local reseller to obtain a replacement. Patton services our products no matter how you acquired them.
-

Warran t y coverage

Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod­uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-
Introduction 35
Page 36
SmartNode 4131 User Manual 5 • Contacting Patton for Assistance
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or unauthorized modification.
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro
-
phes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to [email protected]
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs) 36
Page 37

Appendix A Compliance Information

Chapter contents
Compliance ...........................................................................................................................................................38
EMC ...............................................................................................................................................................38
Safety ..............................................................................................................................................................38
Radio and TV interference ....................................................................................................................................38
CE Declaration of Conformity ..............................................................................................................................38
Authorized European Representative .....................................................................................................................38
ISDN Compliance ................................................................................................................................................39
37
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SmartNode 4131 User Manual •

Compliance

EMC
• FCC Part 15, Class A
• EN55022, Class A
• EN55024

Safety

• UL62368-1/CSA C22.2 No. 60950-1
• IEC/EN 62368-1, 2nd edition
• AS/NZS 62368-1

Radio and TV interference

The SmartNode router generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer’s instructions—may cause interference to radio and television reception. The SmartNode router has been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the SmartNode router does cause interference to radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try to correct the interference by one or more of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches).

CE Declaration of Conformity

We certify that the apparatus identified above conforms to the requirements of Council Directive 2014/30/EU on the approximation of the laws of the member states relating to electromagnetic compatibility; Council Directive 2014/35/EU on the approximation of the laws of the member states relating to electrical equipment designed for use within certain voltage limits; Council Directive 2011/65/EU as modified by Council Directive 2015/863/EU on the approximation of the laws of the member states relating to RoHS and REACH compli ance; and Council Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements for energy-related products
The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the above directive is indicated by the CE mark on the device.
The signed Declaration of Conformity can be downloaded at www.patton.com/certifications.
-

Authorized European Representative

Martin Green
European Compliance Services Limited
Milestone house Longcot Road Shrivenham SN6 8AL, UK
Compliance 38
Page 39
SmartNode 4131 User Manual •

ISDN Compliance

The device is approved for connection to the public ISDN telecommunication network.
For the ISDN connection to a carrier network, it shall be con­nected to a network termination device and not connected directly to an outside POTS line.
CAUTION
ISDN Compliance 39
Page 40

Appendix B Specifications

Chapter contents
DSP.......................................................................................................................................................................41
Voice Connectivity................................................................................................................................................41
Data Connectivity .................................................................................................................................................41
Voice Processing (signalling dependent) ................................................................................................................41
Fax and modem support........................................................................................................................................42
Voice Signaling......................................................................................................................................................42
Voice Routing—Session Controller.......................................................................................................................42
IP Services .............................................................................................................................................................42
Management .........................................................................................................................................................43
System...................................................................................................................................................................43
Physical .................................................................................................................................................................43
Plastic Enclosure .............................................................................................................................................43
Metal Enclosure ..............................................................................................................................................43
40
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SmartNode 4131 User Manual • Specifications
Note Refer to the software feature matrix for the most up-to-date specifications.
DSP
One 4, 8 or 16-channel DSP (depending on model)

Voice Connectivity

2, 4 or 8 ISDN BRI S0/T0 (S/T), 4-wire
RJ-45 ports NT/TE configurable per port
Point-to-point, point-to-multipoint configurable
Life-line bypass relay between BRI 0/0 and BRI 0/1 ports (0/2 and 0/3; 0/4 and 0/5; 0/6 and 0/7 - depends on model: /R)
ISDN line power can be switched on per software per port

Data Connectivity

One or two 10/100/1000Base-TX Ethernet ports
All ports full duplex, autosensing, auto-MDX

Voice Processing (signalling dependent)

Four, eight, or 16 full-duplex channels with voice CODECS:
• G.711 A-Law/-Law (64 kbps)
• G.722 (64 kbps)
• G.726 (ADPCM 16,24,32,40 kbps)
• G.723.1 (5.3 or 6.3 kbps)
• G.729ab (8kbps)
• Transparent ISDN data
G.168 echo cancellation (128ms)
Four, eight, or 16 simultaneous low-bandwidth voice or T.38 fax calls
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Adaptive and configurable dejitter buffer
Configurable tones (dial, ringing, busy, etc.)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
SRTP (RFC 3711)
DSP 41
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SmartNode 4131 User Manual • Specifications

Fax and modem support

Automatic fax and modem detection
Codec fallback for modem-bypass
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 K)
G.711 Fax-Bypass

Voice Sig nali ng

SIPv2, SIPv2 over TLS (SIP-TLS at additional license charge)
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Configurable progress tones

Voice Routing—Session Controller

Local switching (hairpinning)
Least cost routing
Interface huntgroups
Call-Distribution groups
Number blocking
Call Routing Criteria:
• Interface
• Calling/called party number
• Time of day, day of week, date
• ISDN bearer capability
• Various other information elements (IEs) of the ISDN setup
• Wildcard and regular expression matching
Regular expression number manipulation functions:
• Replace numbers
• Add/remove digits
• Pattern matching and replacement

IP Services

IPv4 and IPv6 Router (dual stack)
Programmable static routes and policy-routing
ICMP redirect (RFC 792); Packet fragmentation
Fax and modem support 42
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SmartNode 4131 User Manual • Specifications
DiffServe/ToS set or queue per header bits
Packet Policing discards excess traffic
DHCP client and server
DNS client and relay-server, DynDNS

Management

Web-based GUI; Trinity WEB Wizard
Industry standard CLI with remote Telnet and SSH access, fully documented
TR-069 for configuration & firmware provisioning through auto-configuration server (ACS)
Radius, TACACS+
HTTP web management and firmware loading
TFTP configuration & firmware loading
HTTPS configuration & firmware provisioning
SNMP v1 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Secure Auto-provisioning

System

Dual Core CPU Broadcom BCM53012 operating at 1GHz
Memory:
• 256 Mbytes DRAM
• 128 Mbytes Flash

Physical

Plastic Enclosure

Dimensions: 8.2 x 1.3H x 6.5D inch (20.8W X 3.4H x 16.5D cm)
Weight: <15.9 oz. (<450 g)
Power Consumption: <10W
Operating Temperature: 32–104°F (0–40°C)
Operating humidity: up to 90%, non condensing

Metal Enclosure

Dimensions: 12.11W x 1.77H x 6.09D inch (30.75W X 4.49H x 15.46D cm)
Weight: 25.6 oz (725 g)
Power Consumption: <10W
Management 43
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SmartNode 4131 User Manual • Specifications
Operating Temperature: 32–104°F (0–40°C)
Operating humidity: up to 90%, non condensing
Physical 44
Page 45

Appendix C Cabling

Chapter contents
Introduction..........................................................................................................................................................46
Serial Console........................................................................................................................................................46
Ethernet ................................................................................................................................................................47
ISDN BRI.............................................................................................................................................................48
45
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SmartNode 4131 User Manual C • Cabling
Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode Series device
Serial Terminal
12V, 1A
BRI 0/3
BRI 0/2
BRI 0/1
BRI 0/0
ETH 0/0
USB
Console
Reset

Introduction

This section provides information on the cables used to connect the SmartNode to the existing network infra­structure and to third party products.

Serial Console

The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 10.
The interconnecting cables shall be acceptable for external use
CAUTION
CAUTION
and shall be rated for the proper application with respect to volt age, current, anticipated temperature, flammability, and mechanical serviceabilty.
For the ISDN connection to a carrier network, it shall be con­nected to a network termination device and not connected directly to an outside POTS line.
-
Figure 10. Connecting a serial terminal
Console Connection settings:
• 19200 Bps
• 8bits, no parity
• 1stop bit
• flow control off
Introduction 46
Note See section “Console port” on page 50 for console port pin-outs.
Page 47
SmartNode 4131 User Manual C • Cabling
RJ-45, male
1
2
3
6
RJ-45, male
1
2
3
6
Switch or Hub
Straight-through cable
Note: Other pins are not used
12V, 1A
BRI 0/3
BRI 0/2
BRI 0/1
BRI 0/0
ETH 0/0
USB
Console
Reset

Ethernet

Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. The Ethernet port on the SN4131 is Auto-MDX. Use any straight or crossover cable to a host, hubs, switches, PCs or other devices.
The interconnecting cables shall be acceptable for external use
CAUTION
CAUTION
an shall be rated for the proper application with respect to volt age, current, anticipated temperature, flammability, and mechanical serviceability.
For the ISDN connection to a carrier network, it shall be con­nected to a network termination device and not connected directly to an outside POTS line.
-
Figure 11. Typical Ethernet straight-through cable diagram for 10/100Base-T
RJ-45, male
1
2
3
4
5
6
7
8
RJ-45, male
1
2
3
4
5
6
7
8
Figure 12. Typical Ethernet straight-through cable diagram for 1000Base-T
Ethernet 47
Page 48
SmartNode 4131 User Manual C • Cabling
RJ-45, male RJ-45, male
3 3
4
4
5 5
6
6
Telephone
12V, 1A
BRI 0/3
BRI 0/2
BRI 0/1
BRI 0/0
ETH 0/0
USB
Console
Reset

ISDN BRI

The ISDN ports are connected to ISDN terminals (Phones, PBXs) or an ISDN NT using cables terminated with RJ-45 connectors. Use straight-through cables to connect to the S/T port of your NT or phones/PBX.
The interconnecting cables shall be acceptable for external use
CAUTION
CAUTION
an shall be rated for the proper application with respect to volt age, current, anticipated temperature, flammability, and mechanical serviceability.
For the ISDN connection to a carrier network, it shall be con­nected to a network termination device and not connected directly to an outside POTS line.
-
Figure 13. Connecting an ISDN device
ISDN BRI 48
Page 49

Appendix D Port pin-outs

Chapter contents
Introduction..........................................................................................................................................................50
Console port..........................................................................................................................................................50
Ethernet ...............................................................................................................................................................50
ISDN BRI (NT/Net or TE/User) ports (0/0-0/3) .................................................................................................51
49
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SmartNode 4131 User Manual • Port pin-outs
DSR
(N/C) (N/C)
(N/C)
Pins 1 & 3 are
connected together

Introduction

This section provides pin-out information for the ports of the SmartNode.

Console port

Ethernet

Figure 14. EIA-561 (RJ-45 8-pin) port
Note N/C means no internal electrical connection.
Console Connection Settings:
• 19200bps
• 8 bits, no parity
•1 stop bit
•flow control off
Table 6. 10/100 Base-T RJ-45 socket
Pin Signal
1 TX+ 2 TX­3 RX+ 6 RX-
Note Pins not listed are not used.
Introduction 50
Page 51
SmartNode 4131 User Manual • Port pin-outs
Table 7. 1000Base-T RJ-45 Socket
Pin Signal
1 TRD0+ 2 TRD0­3 TRD1+ 4 TRD1­5 TRD2+ 6 TRD2­7 TRD3+ 8 TRD3-

ISDN BRI (NT/Net or TE/User) ports (0/0-0/3)

The BRI phone port uses an 8-pin RJ-45 connector (the pinout shown in table 8)
Table 8. RJ-45 Socket
Pin Signal
3 Rx+ 4 Tx+ 5 Tx­6 Rx+
Note Pins not listed are not used
Note All pins between the port BRI 0/0 and the port BRI 0/1 are connected
during power failure. Fallback relay operation (depending on Model. Only for Models with /R in Product code):
• When the unit is not powered, the fallback relay connects pins 3,
4, 5, and 6 of the net and the user ports (fallback) together. This enables you to place calls to the PSTN even if the unit is powered down.
• Line power applied to the Line port is fed through to the Phone
port at all times and independent of the fallback relay’s status.
Note On each ISDN BRI port in TE mode, it is possible to switch on ISDN line
power per software. The total amount of power is 4W. If a ISDN BRI port is switched to NT mode, the ISDN line power is turned off.
ISDN BRI (NT/Net or TE/User) ports (0/0-0/3) 51
Page 52
Appendix E SmartNode 4131 Factory
Configuration
Chapter contents
Introduction..........................................................................................................................................................53
52
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SmartNode 4131 User Manual • SmartNode 4131 Factory Configuration

Introduction

The factory configuration settings for SmartNode 4131 series can be obtained with the following command through the CLI;
login: administrator password: <Enter>
192.168.1.1>show config:shipping-config
Please see Chapter 4, "Initial Configuration" on page 28 for more details about IP address settings for initial configuration.
Introduction 53
Page 54

Appendix F Reset Button Functions

Chapter contents
Introduction..........................................................................................................................................................55
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................56
Resetting the SmartNode device when it is initially powered off............................................................................56
54
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SmartNode 4131 User Manual F • Reset Button Functions
Introduction
The Reset button (see figure 15 on page 55) is used to do the following:
• Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the
Power LED is lit” on page 56)
• Erase the startup-config settings, which is followed by a SmartNode device reboot as indicated by the slow
blinking of all LEDs (see section
is lit” on page 56)
• Factory reset, which is followed by a device reboot as indicated by the fast blinking of all LEDs (see section
“Resetting the SmartNode device when it is operating and the Power LED is lit” on page 56)
• Troubleshoot the SmartNode device if it is not booting properly (see section “Resetting the SmartNode device
when it is initially powered off” on page 56)
“Resetting the SmartNode device when it is operating and the Power LED
Figure 15. SN4130 Reset button
Introduction 55
Page 56
SmartNode 4131 User Manual F • Reset Button Functions
Resetting the SmartNode device when it is operating and the Power LED is lit
The Reset button has the following behaviors depending on how many seconds (see figure 16) the button is pressed (see table 9 on page 56 for the results from pressing the button).
Figure 16. Reset button periods (in seconds) for performing actions
Table 9. Results from pressing the Reset button
Period Action
A
(less than 1 second)
B
(1 to 4 seconds)
C
(5 to 14 seconds)
D
(15 to 20 seconds)
Reboot device
No action
• Erase startup-config
• Reboot (indicated by the slow blinking of all LEDs
• Factory reset which erases entire flash memory except for shipping-
config, shipping wizards, default root CAs and software licenses
• Reboot (indicated by fast blinking of all LEDs)
Resetting the SmartNode device when it is initially powered off
This procedure should only be performed if the SmartNode device is not booting properly. It should used by trained Smart Node technicians and Patton Support personnel only.
CAUTION
If the SmartNode device is not booting properly, the Reset button may remedy the problem as follows:
• Switching to the backup image
• Erasing the entire contents of flash memory (no exceptions)
-
The following procedure must be performed starting with the SmartNode device in a powered off state:
1. Hold the Reset button and
2. Apply power to the SmartNode device while holding the Reset button.
3. The Power LED flashes quickly for 2 seconds, during which time the Reset button must remain pressed.
Resetting the SmartNode device when it is operating and the Power LED is lit 56
Page 57
SmartNode 4131 User Manual F • Reset Button Functions
4. The Power LED will begin a blink pattern (see table 10). Release the Reset button.
Table 10. Using the Reset button to switch to a backup image or erase flash memory
LED Blink Pattern Action
1-blink, pause Boot normally
2-blinks, pause Switch to backup image, then boot (boot normally if the device only has a
single image).
3-blinks, pause Erase entire contents of flash memory (no exceptions), then boot.
Note Erasing flash memory also deletes previously pur-
chased and loaded software license keys.
5. Pressing and releasing the Reset button will cycle through the blink patterns.
6. 10 seconds after the last Reset button press, an action will be performed based on the selected pattern.
Resetting the SmartNode device when it is initially powered off 57
Page 58

Appendix G End User License Agreement

Chapter contents
End User License Agreement .................................................................................................................................59
1. Definitions ..................................................................................................................................................59
2. Title ............................................................................................................................................................59
3. Term ...........................................................................................................................................................59
4. Grant of License ..........................................................................................................................................59
5. Warranty ....................................................................................................................................................60
6. Termination ................................................................................................................................................60
7. Notices .......................................................................................................................................................60
8. Other Licenses ............................................................................................................................................60
9. Unenforceable Provisions ............................................................................................................................61
10. Governing Law .........................................................................................................................................61
11. Waiver ......................................................................................................................................................61
58
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SmartNode 4131 User Manual • End User License Agreement

End User License Agreement

By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions:

1. D e f i n i t i o n s

A) “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B) “Program(s)” shall mean all software, software documentation, source code, object code, or executable
code.
C) “End User” shall mean the person or organization which has valid title to the Designated Equipment.
D) “Designated Equipment” shall mean the hardware on which the Program(s) have been designed and
provided to operate by the End User.

2. Title

Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
Patton does not convey any intellectual property title or rights in the Licensed Products to Licensee. All Licensed Products furnished by Patton, and all copies thereof, and compilations, programmatic extension, and all Patches, Updates, Upgrades and Platform Releases, are and shall remain the property of Patton or Patton’s licensors, as applicable. Further, the Licensed Products provided under this Agreement are not custom software but are standard commercial software. Except for the license use rights otherwise expressly provided in this Agreement, no right, title or interest in Patton Licensed Products is granted hereunder. Licensee shall not use any proprietary information of Patton to create any computer software program or user documentation, which is substantially similar to the Licensed Products.

3. Term

The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by End User or unless the license is terminated earlier as defined in section
“6. Termination” on page 60.

4. Grant of License

A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Desig
-
nated Equipment at a site owned or leased by the End User.
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Pro­gram(s) or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
End User License Agreement 59
Page 60
SmartNode 4131 User Manual • End User License Agreement

5. Warranty

The Program(s) are provided “as is” without warranty of any kind. Patton Electronics Company and its licen­sors disclaim all warranties, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics Company or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possi bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen­tial or incidental damages, the above limitation may not apply to you.
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov­ernment agrees that such Program(s) are “commercial computer software” or “computer software documenta­tion” and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS 227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Soft
-
ware—Restricted Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.

6. Termination

A) The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
-
B) Patton Electronics Company may terminate this Agreement should End User violate any of the provi-
sions of section “4. Grant of License” on page 59.
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)

7. N o t i c e s

Patton devices may log, collect and report data related to installed software, licenses, feature utilization, product performance, device management, service quality and other parameters which is used for quality control, prod uct improvement, license management, service level management and technical support. Collected data may be reported to Patton or a service provider delivering its services connected to the device.
Patton may use this information for other business purposes, such as to alerting you to updated products or ser­vices, securing access to software updates, and assisting in order processing.
Any and all information collected by Patton or its assigns will be kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed to any third party except as required by law.

8. Other Licenses

The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi fied to the Programs includes:
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
license terms (http://www.gnu.org/licenses/lgpl.html).
-
-
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment from
Red Hat distributed to you pursuant to the eCos license terms (ecos.sourceware.org/license-overview.html) and GNU General Public License (GPL) terms (www.gnu.org/copyleft/gpl.html). Source code is available upon request.
End User License Agreement 60
Page 61
SmartNode 4131 User Manual • End User License Agreement

9. Unenforceable Provisions

If any part of these terms and conditions are found to be invalid or unenforceable under applicable law, such part will be ineffective to the extent of such invalid or unenforceable part only, without in any way affecting the remaining parts of these terms and conditions.

10. Governing Law

The rights and obligations of the parties pursuant to these terms and conditions are governed by, and shall be construed in accordance with, the laws of the State of Maryland, USA.
User may be subject to other local, provincial or state and national laws. User hereby irrevocably submits to the exclusive jurisdiction of the courts of the State of Maryland, USA for any dispute arising under or relating to this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris diction where User resides, does business, or has assets.

11. Wa i ve r

No waiver of any of the provisions of these terms and conditions will be deemed to constitute a waiver of any other provision nor shall such a waiver constitute a continuing waiver unless otherwise expressly provided in writing duly executed by the party to be bound thereby. Any other terms and conditions of sale, to the extent not inconsistent herein, regarding a Patton device, program, license or service remain in full force and effect.
-
End User License Agreement 61
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