Partner PT-1630 Sevice Manual

POS Terminal

PT-1630

Sevice Manual

Copyright

This publication, including all photographs, illustrations and software, is protected under international
copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be
reproduced without written consent of the author.

Disclaimer

The information in this document is subject to change without notice. The manufacturer makes no representa-

tions or warranties with respect to the contents hereof and specically disclaims any implied warranties of
merchantability or tness for any particular purpose. The manufacturer reserves the right to revise this publi-

cation and to make changes from time to time in the content hereof without obligation of the manufacturer to
notify any person of such revision or changes.

Trademark recognition

All product names used in this manual are the properties of their respective owners and are acknowledged.

About this manual

The service manual provides service information for the PT-1630. This manual is designed to help train

service personnel to locate and x failing parts on the machine.

This manual consists of the following sections:

Chapter 1 Introducing:

This chapter starts with identifying components.

Chapter 2 BIOS Setup Utility:

The BIOS chapter provides information on navigating and changing settings in the BIOS Setup
Utility.

Chapter 3 Installing Drivers and Software:

This chapter provides information for installing drivers.

Chapter 4 Locating the Problem:

Refer to this chapter to locate the failing part or cause of the problem that requires servicing.

Chapter 5 Replacing Field Replaceable Units (FRUs):

This chapter provides drawings and instructions to replace all FRUs.

Appendix: Optional Components, Exploded Diagram, and Parts List:

The appendix includes an exploded diagram of the machine and the parts list and order number for
each part.

Safety information

Before servicing the machine, read the safety information under “Chapter 5 - Safety and precautions” .

Revision history

Version 1.0, October 2014

i

FCC Statement

This device has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference
when the device is operated in a commercial environment. This device generates, uses and can radiate fre­quency energy and, if not installed and used in accordance with this manual, may cause harmful interference
to radio communications. Operation of this device in a residential area is likely to cause harmful interference

in which case the user will be required to correct the interference at his/her own expense.

FCC WARNING

Changes or modications not expressly approved by the party responsible for compliance could void the

user’s authority to operate the device.

Best Management Practice (BMP) for Perchlorate Materials in
California States

This device includes perchlorate in the lithium battery.

Perchlorate material-special handling may apply when handling this device.

For detail, refer to http://www.dtsc.ca.gov/hazardouswaste/perchlorate.

Vermont Mercury Management Rules

LCD display lamps contain mercury. Dispose of them properly.

CE Mark

This device complies with the requirements of the EEC directive 2004/108/EC with regard to “Electromag­netic compatibility” and 2006/95/EC with regard to “Low Voltage Directive”.

Legislation and WEEE Symbol

2002/96/EC Waste Electrical and Electronic Equipment Directive on the treatment, collection, recycling and
disposal of electric and electronic devices and their components.

The crossed-out wheeled bin symbol on the device means that it should not be disposed of with other waste
at the end of its working life. Instead, the device should be delivered to a waste collection center for activation
of the treatment, collection, recycling and disposal procedure.

To prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate this device from other types of waste and recycle it responsibly to promote the sustainable reuse of
material resources.

Business users should contact their supplier and check the terms and conditions of the purchase contract
regarding its disposal.

It should not be mixed with other commercial waste for disposal.

ii

TABLE OF CONTENTS

CHAPTER 1 INTRODUCING ........................................................ 1

Identifying components .................................................................................1

Connector pin dene ......................................................................................3

CHAPTER 2 BIOS SETUP ........................................................... 7

About the Setup Utility ...................................................................................7

Entering the Setup Utility ..........................................................................8

BIOS navigation keys ................................................................................8

Using BIOS ...............................................................................................9

Main Screen .................................................................................................10

Advanced Menu ...........................................................................................11

PCI Subsystem Settings ..........................................................................12

PCI Express Settings ...............................................................................13

ACPI Settings ..........................................................................................14

CPU Conguration ...................................................................................15

SATA Conguration ..................................................................................16

USB Conguration ...................................................................................17

Super IO Conguration ............................................................................18

Serial Port 1～5 Conguration .................................................................18

H/W Monitor .............................................................................................19

Smart Fan Mode Conguration ................................................................20

Chipset Menu ...............................................................................................21

PCH-IO Conguration ..............................................................................21

PCI Express Conguration ......................................................................22

USB Conguration ...................................................................................22

PCI Azalia Conguration ..........................................................................22

System Agent (SA) Conguration ............................................................23

Graphics Conguration ............................................................................23

Memory Conguration .............................................................................23

Boot Menu ....................................................................................................24

Security Menu ..............................................................................................25

Exit Menu .....................................................................................................26

CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE ........... 27

Driver auto installation..................................................................................27

Intel Chipset Driver.......................................................................................28

Intel Chipset Graphics Driver .......................................................................30

LAN Driver ....................................................................................................32

iii

CHAPTER 4 LOCATING THE PROBLEM .................................. 35

General checkout guidelines ........................................................................35

Cash drawer checkout .................................................................................35

Power symptoms..........................................................................................36

Network symptoms .......................................................................................37

USB symptoms ............................................................................................37

Peripheral-device symptoms ........................................................................37

Boot symptoms ............................................................................................37

Mainboard jumper ........................................................................................38

Mainboard connectors..................................................................................40

CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

..................................................................................................... 41

Safety and precautions ................................................................................41

Before you begin ..........................................................................................42

Replacing parts ............................................................................................42

Chassis Cover ..............................................................................................43

Hard Disk Drive ............................................................................................44

Memory ........................................................................................................45

Battery ..........................................................................................................45

PCI PCB with Bracket ..................................................................................46

Mainboard ....................................................................................................46

Power Supply Unit........................................................................................47

CPU ..............................................................................................................48

Installing a PCI Card ....................................................................................49

Installing the cable management box...........................................................51

Install the tray ...............................................................................................52

Installing the LCD monitor stand ..................................................................53

APPENDIX SPECIFICATION ...................................................... 55

iv

LIST OF FIGURES

Figure 1.1 Front view .............................................................................. 1

Figure 1.2 Rear view ............................................................................... 2

Figure 2.1 Main BIOS screen .................................................................. 8

Figure 2.2 Main Screen ......................................................................... 10

Figure 2.3 Advanced Menu ....................................................................11

Figure 2.4 PCI Subsystem Settings ...................................................... 12

Figure 2.5 PCI Express Settings ........................................................... 13

Figure 2.6 ACPI Settings ....................................................................... 14

Figure 2.7 CPU Conguration ............................................................... 15

Figure 2.8 SATA Conguration .............................................................. 16

Figure 2.9 USB Conguration ............................................................... 17

Figure 2.10 Super IO Conguration ...................................................... 18

Figure 2.11 H/W Monitor ....................................................................... 19

Figure 2.12 Chipset Menu ..................................................................... 21

Figure 2.13 Boot Menu.......................................................................... 24

Figure 2.14 Security Menu .................................................................... 25

Figure 2.15 Exit Menu ........................................................................... 26

Figure 4.1 Connecting a cash drawer ................................................... 36

Figure 4.2 PT-1630 mainboard jumper ................................................. 38

Figure 4.3 PT-1630 mainboard connectors ........................................... 40

v

vi

This chapter starts with identifying components. The following topics are described.

• Identifying components on page 1

Identifying components

This section describes the parts and connectors on the machine.

Front view

CHAPTER 1

INTRODUCING

2 3

1

Figure 1.1 Front view

Component Description

1 USB port

2 LED Power Indicator

3 LED HDD Indicator

4 Power Button

4

1

Rear view

1 2 3 4 5 6 7 8 9

10 11

Figure 1.2 Rear view

Connector Description

1 Fan hole

2 Power connector

3 COM4 port

4 COM3 port

5 COM5 port

6 USB24V (optional)

7 USB12V (optional)

8 USB12V (optional)

9 COM6 port

10 +24V 1A output

11 +12V 3.5A output

12 PS/2 port

13 USB 2.0 ports

13 14 16

12

Connector Description

18 19

15 17

14 USB 2.0 ports

15 RJ-45 LAN port

16 USB 3.0 ports

17 COM1 port

18 COM2 port

19 Primary VGA port

20 Secondary VGA port

21 MIC-In

22 Line-Out

23 Line-In

24 RJ-11 Cash drawer port

25 DC 12V out

202122

24

25

23

2 CHAPTER 1 INTRODUCING

Connector pin dene

This section describes the connectors pin dene.

COM connector pin dene

Pin Signal Pin Signal

69

15

VGA connector pin dene

11 15

6

1 5

10

1 DCD 6 DSR

2 SIN 7 RTS

3 SOUT 8 CTS

4 DTR 9 RI

5 GND

Pin Signal Pin Signal Pin Signal

1 Red 6 AGND 11 N/A

2 Green 7 AGND 12 DDC DAT

3 Blue 8 AGND 13 Horizontal Sync

4 N/A 9 N/A 14 Vertical Sync

5 GND 10 GND 15 DDC CLK

USB 2.0 connector pin dene

Pin Signal

14

1 USB Vcc

2 USB -

3 USB +

4 USB GND

3

USB 3.0 connector pin dene

154

9

LAN connector pin dene

Pin Signal Pin Signal

1 8

Pin Signal Pin Signal

1 USB Vcc 6 StdA_SSTX-

2 USB - 7 GND_DRAIN

3 USB + 8 StdA_SSRX+

4 USB GND 9 StdA_SSRX-

5 StdA_SSTX+

1 TXA+ 5 TXC-

2 TXA- 6 TXB-

3 TXB+ 7 TXD+

4 TXC+ 8 TXD-

RJ-11 Cash Drawer connector pin dene

Pin Signal

1 6

4 CHAPTER 1 INTRODUCING

1 CASEOPEN2

2 CASH1

3 CASEOPEN1

4 24V

5 CASH2

6 GND

PS/2 connector pin dene

Pin Signal

1

2

3 4

5 6

1 Keyboard Data

2 NC

3 GND

4 VCC

5 Keyboard Clock

6 NC

DC 12V output connector pin dene

Pin Signal

1 +12V

1

2

2 GND

SATA connector pin dene

7 1

Pin Signal Pin Signal

1 GND 5 SATA_RX-

2 SATA_TX+ 6 SATA_RX+

3 SATA_TX- 7 GND

4 GND

5

USB 12V connector pin dene

Pin Signal Pin Signal

1

548

USB 24V connector pin dene

Pin Signal Pin Signal

1

548

1 GND 5 GND

2 +12V 6 USB +

3 +12V 7 USB -

4 GND 8 USB Vcc

1 GND 5 GND

2 +24V 6 USB +

3 +24V 7 USB -

4 GND 8 USB Vcc

6 CHAPTER 1 INTRODUCING

CHAPTER 2

BIOS SETUP

The primary function of the BIOS (Basic Input and Output System) is to identify and initiate component
hardware. The BIOS parameters are stored in non-volatile BIOS memory (CMOS). CMOS contents don’t get
erased when the computer is turned off. The following topics are described in this chapter.

• About the Setup Utility on page 7

• Main Screen on page 10

• Advanced Menu on page 11

• Chipset Menu on page 21

• Boot Menu on page 24

• Security Menu on page 25

• Exit Menu on page 26

About the Setup Utility

The BIOS Setup Utility enables you to congure the following items:

• Hard drives, diskette drives, and peripherals

• Video display type and display options

• Password protection from unauthorized use

• Power management features

This Setup Utility should be used for the following:

• When changing the system conguration

• When a conguration error is detected and you are prompted to make changes to the Setup Utility

• When trying to resolve IRQ conicts

• When making changes to the Power Management conguration

• When changing the User or Supervisor password

7

Entering the Setup Utility

When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of
built-in diagnostics performed by the BIOS. After the POST routines are completed, the following message
appears:

Press DEL to run Setup

Press the delete key <Delete> to access the BIOS Setup Utility:

Figure 2.1 Main BIOS screen

BIOS navigation keys

The BIOS navigation keys are listed below.

Key Function

← → Moves between the available menus

↑ ↓ Moves the cursor between the displayed parameters

+ – Modies the selected eld’s values

Enter Go to sub screen

F1 Displays a general help screen

F3 Loads the optimized congurations

F4 Saves the current conguration and exits Setup

Esc Exits the current screen

8 CHAPTER 2 BIOS SETUP

Using BIOS

When you start the Setup Utility, the main screen appears. The main screen of the Setup Utility displays a list
of the options that are available. A highlight indicates which option is currently selected. Use the cursor arrow

keys to move the highlight to other options. When an option is highlighted, execute the option by pressing

<Enter>.

Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option.
Other options lead to dialog boxes that prompt you for information.

Some options (marked with a triangle ►) lead to sub screens that enable you to change the values for the

option. Use the cursor arrow keys to scroll through the items in the sub screen.

9

Main Screen

Once you enter AMI UEFI BIOS Setup Utility, the Main Menu will appear on the screen providing an
overview of the basic system information.

Figure 2.2 Main Screen

System Overview

This screen displays System BIOS Information, Processor, System memory, System Time and System Date.

BIOS Information

Shows system information including UEFI BIOS version, model name, marketing name, built date, etc.

Memory Frequency

Shows the system memory frequency.

Total Memory

Shows system memory size, VGA shard memory will be excluded.

System Date

Set the system date. Note that the ‘Day’ automatically changes when you set the date.

System Time

Set the system internal clock.

Access Level

Shows the access level of current user.

10 CHAPTER 2 BIOS SETUP

Advanced Menu

The Advanced Menu allows you to congure the settings of CPU, Super I/O, Power Management, and other

system devices.

Figure 2.3 Advanced Menu

Launch PXE OpROM

This item enables or disables boot Options for legacy network devices with option ROM. Options: Disabled
(Default) / Enabled

Launch Storage OpROM

This item enables or disables boot Options for legacy mass storage devices with option ROM. Options:
Enabled (Default) / Disabled

Launch Video OpROM

This item enables or disables execution of the legacy option ROM for video devices. Options: Enabled

(Default) / Disabled / Enabled when no UEFI Driver

11

PCI Subsystem Settings

Figure 2.4 PCI Subsystem
Settings

PCI ROM Priority

In case of multiple option ROMs (Legacy and EFI Compatible), this item species what PCI Option ROM to

launch Options: Legacy ROM (Default) / EFI Compatible ROM

Above 4G Decoding

Enables or disables 64bit capable device to be decoded in above 4G address space (only if system support 64
bit PCI decoding). Options: Disabled (Default) / Enabled

PCI Latency Timer

This item sets the value to be programmed into PCI Latency Timer Register. Options: 32 PCI Bus Clocks
(Default) / 64 PCI Bus Clocks / 96 PCI Bus Clocks / 128 PCI Bus Clocks / 160 PCI Bus Clocks / 192 PCI
Bus Clocks / 224 PCI Bus Clocks / 248 PCI Bus Clocks

VGA Palette Snoop

Enables or disables VGA palette registers snooping. Options: Disabled (Default) / Enabled

PERR# Generation

Enables or disables PCI device to generate PERR#. Options: Disabled (Default) / Enabled

SERR# Generation

Enables or disables PCI device to generate SERR#. Options: Disabled (Default) / Enabled

12 CHAPTER 2 BIOS SETUP

PCI Express Settings

Figure 2.5 PCI Express
Settings

Relaxed Ordering

Enables or disables PCI express device No snoop option. Options: Disabled (Default) / Enabled

Extended Tag

If enabled allows device to use 8-bit tab eld as a requester. Options: Disabled (Default) / Enabled

No Snoop

This item enables or disables PCI Express Device No Snoop option. Options: Enabled (Default) / Disabled

Maximum Payload

This item sets Maximum Payload of PCI Express Device or allows System BIOS to select the value. Options:

Auto (Default) / 128 Bytes / 256 Bytes / 512 Bytes / 1024 Bytes / 2048 Bytes / 4096 Bytes

Maximum Read Request

This item sets Maximum Read Request Size of PCI Express Device or allows System BIOS to select the

value. Options: Auto (Default) / 128 Bytes / 256 Bytes / 512 Bytes / 1024 Bytes / 2048 Bytes / 4096 Bytes

ASPM

This item sets the ASPM (Active State Power Management Settings) Level: Force L0 – Force all links to LO

State; Auto – BIOS auto congures; Disabled – Disables ASPM. Options: Disabled (Default) / Auto / Force

L0s

Extend Synch

If enabled allows generation of extended synchronization patterns. Options: Disabled (Default) / Enabled

Link Training Retry

Denes number of retry attempts software will take to retrain the link if previous training attempt was

unsuccessful. Options: 5 (Default) / Disabled / 2 / 3

Link Training Timeout (uS)

Denes number of microseconds software will wait before polling ‘Link Training’ bit in link status register.

Value range is from 10 to 1000 uS. Options: 100 (Default)

Unpopulated Links

In order to save power, software will disable unpopulated PCI Express links, if this option set to ‘Disable

Link’. Options: Keep Link ON (Default) / Disable Link

13

ACPI Settings

Figure 2.6 ACPI Settings

Enable ACPI Auto Conguration

This item enables or disables BIOS ACPI auto conguration. Options: Disabled (Default) / Enabled

Enable Hibernation

This item enables or disables system ability to hibernate (OS/S4 sleep state)/ This option may be not effective
with some OS. Options: Enabled (Default) / Disabled

ACPI Sleep State

This item selects the highest ACPI sleep state the system will enter when the SUSPEND button is pressed.
Options: S1 (CPU Stop Clock) (Default) / Suspend Disabled / S3 (Suspend to RAM)

Lock Legacy Resources

This item enables or disables lock of legacy resources. Options: Disabled (Default) / Enabled

PME Wake up from S5

This item enables the system to wake from S5 using PEM event. Options: Disabled (Default) / Enabled

Wake system with Fixed Time

This item enables or disables the system to wake on by alarm event. When this item is enabled, the system

will wake on the hr::min::sec specied. Options: Disabled (Default) / Enabled

Wake up date

You can choose which date the system will boot up.

Wake up hour / Wake up minute / Wake up second

You can choose the system boot up time, input hour, minute and second to specify.

Restore AC Power Loss

This item enables the system to wake from S5 using Ring-In event. Options: Power Off (Default) / Power On
/ Last State

14 CHAPTER 2 BIOS SETUP

CPU Conguration

Figure 2.7 CPU

Conguration

Hyper-threading

This item enables or disables for Windows XP and Linux (OS optimized for Hyper-Threading Technology)

and Disabled for other OS (OS not optimized for Hyper-Threading Technology). When setting this item
“Disabled” only one thread per enabled core is enabled. Options: Enabled (Default) / Disabled

Active Processor Cores

This item sets number of cores to enable in each processor package. Options: All (Default) / 1 / 2 / 3

Limit CPUID Maximum

When the computer is booted up, the operating system executes the CPUID instruction to identify the
processor and its capabilities. Before it can do so, it must rst query the processor to nd out the highest input

value CPUID recognizes. This determines the kind of basic information CPUID can provide the operating
system. Options: Disabled (Default) / Enabled

Execute-Disable Bit

XD can prevent certain classes of malicious buffer overow attacks when combined with a supporting OS
(Windows Server 2003 SP1, Windows XP SP2, SuSE Linux 9.2, RedHat Enterprise 3 Update 3.). Options:

Enabled (Default) / Disabled

Intel Virtualization Technology

Virtualization Technology can virtually separate your system resource into several parts, thus enhance the
performance when running virtual machines or multi interface systems. Options: Disabled (Default) / Enabled

Hardware Prefetcher

The processor has a hardware prefetcher that automatically analyzes its requirements and prefetches data
and instructions from the memory into the Level 2 cache that are likely to be required in the near future. This
reduces the latency associated with memory reads. Options: Enabled (Default) / Disabled

Adjacent Cache Line Prefetch

The processor has a hardware adjacent cache line prefetch mechanism that automatically fetches an extra

64-byte cache line whenever the processor requests for a 64-byte cache line. This reduces cache latency

by making the next cache line immediately available if the processor requires it as well. Options: Enabled

(Default) / Disabled

15

TCC Activation offset

Offset from the factory TCC activation temperature Options: 0 (Default)

CPU Max Current limit value (Amp)

The maximum instantaneous current allow for primary plane. Options: 120 (Default)

IGFX Max Current limit value (Amp)

The maximum instantaneous current allow for secondary plane. Options: 35 (Default)

SATA Conguration

Figure 2.8 SATA

Conguration

SATA Controller(s)

This item enables/disables Serial ATA Device. Options: Enabled (Default) / Disabled

SATA Mode Selection

This item determines how SATA controller(s) operate. Options: IDE (Default) / AHCI

16 CHAPTER 2 BIOS SETUP

USB Conguration

Figure 2.9 USB

Conguration

Legacy USB Support

This item determines if the BIOS should provide legacy support for USB devices like the keyboard, mouse,
and USB drive. This is a useful feature when using such USB devices with operating systems that do not
natively support USB (e.g. Microsoft DOS or Windows NT). Options: Enabled (Default) / Disabled / Auto

USB3.0 Support

This item enables or disables USB3.0 (XHCI) controller support. Options: Enabled (Default) / Disabled

XHCI Hand-Off

This is a workaround for OSes without XHCI hand-off support. The XHCI ownership change should be
claimed by XHCI driver. Options: Enabled (Default) / Disabled

EHCI Hand-Off

This is a workaround for OSes without EHCI hand-off support. The EHCI ownership change should be
claimed by EHCI driver. Options: Disabled (Default) / Enabled

USB transfer time-out

The time-out value for Control, Bulk, and Interrupt transfers. Options: 20 sec (Default) / 1 sec / 5 sec / 10 sec

Device reset time-out

The item sets USB mass storage device Start Unit command time-out. Options: 20 sec (Default) / 10 sec / 30
sec / 40 sec

Device power-up delay

“Auto” uses default value: for a Root port it is 100ms, for a Hub port the delay is taken from Hub descriptor.
Options: Auto (Default) / Manual

Device power-up delay in seconds

Delay range is 1 ~ 40 seconds, in one second increments. Options: 5 (Default)

17

Super IO Conguration

Figure 2.10 Super IO

Conguration

Serial Port1 Voltage select

This item selects COM1 port pin 9 function. Options: No extrn Voltage (Default) / +5V / +12V

Serial Port2 Voltage select

This item selects COM2 port pin 9 function. Options: No extrn Voltage (Default) / +5V / +12V

Watch Dog Degree

This item allows you to determine the functional degree of Watch Dog. Options: Second (Default) / Minute

Watch Dog Timer

Options: 0 for disabled (Default) / Min=1, Max=255

Serial Port 1～5 Conguration

Serial Port

This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled

Change Settings

This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2F8h; IRQ=3 /
IO=3F8h; IRQ= 3, 4, 5, 10, 11 / IO=2F8h; IRQ= 3, 4, 5, 10, 11 / IO=3E8h; IRQ= 3, 4, 5, 10, 11 / IO=2E8h;
IRQ= 3, 4, 5, 10, 11

18 CHAPTER 2 BIOS SETUP

H/W Monitor

Figure 2.11 H/W Monitor

Shutdown Temperature

This item allows you to set up the CPU shutdown Temperature. Options: Disabled (Default) / 60°C/140°F /
65°C/149°F / 70°C/158°F / 75°C/167°F / 80°C/176°F / 85°C/185°F / 90°C/194°F

Smart Fan Function

This item enables or disables Smart Fan. Options: Enabled (Default) / Disabled

Note: The following items appear only when you set the Smart Fan Function to [Enabled]

19

Smart Fan Mode Conguration

CPU/System Fan Smart Fan Control

This item selects Smart Fan Mode.

Temperature 1~4

Auto fan speed control. Fan speed will follow different temperature by different duty cycle 1-100

Duty Cycle 1~4

Auto fan speed control. Fan speed will follow different temperature by different duty cycle 1-100

Temperature 1~4

Auto fan speed control. Fan speed will follow different temperature by different RPM 1-100

RPM Percentage 1~4

Auto fan speed control. Fan speed will follow different temperature by different RPM 1-100

20 CHAPTER 2 BIOS SETUP

Chipset Menu

This section describes conguring the PCI bus system. PCI, or Personal Computer Interconnect, is a system

which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating
with its own special components.

Figure 2.12 Chipset Menu

PCH-IO Conguration

Onboard Lan

This item controls the PCI Express Root Port. Options: Enabled (Default) / Disabled

EuP Control

When EuP Enabled, System meets EuP requirement. Options: Disabled (Default) / Enabled

LAN PXE ROM

This item enables or disables LAN PEX OPROM. Options: Disabled (Default) / Enabled

21

PCI Express Conguration

Mini PCIE Slot

This item controls the Mini PCI Express Root Port. Options: Enabled (Default) / Disabled

ASPM

This item sets PCI Express Active State Power Management settings. Options: Auto(Default) / Disabled / L0s

/ L1 / L0sL1

PCIe Speed

This item selects PCI Express port speed. Options: Auto (Default) / Gen1 / Gen2

USB Conguration

XHCI Pre-Boot Driver

This item enables or disables XHCI Pre-Boot Driver support. Options: Enabled (Default) / Disabled.

XHCI Mode

This item sets the mode of operation of XHCI controller. Options: Smart Auto (Default) / Auto / Enabled /
Disabled

EHCI1/2

This item controls the USB EHCI (USB2.0) functions. If set disabled, “USB 1” & “USB 2” connector (near
power adaptor) can’t work. Options: Enabled (Default) / Disabled

PCI Azalia Conguration

Azalia

This item controls detection of the Azalia device. Disabled = Azalia will be unconditionally disabled. Enabled
= Azalia will be unconditionally Enabled. Auto = Azalia will be enabled if present, disabled otherwise.
Options: Enabled (Default) / Disabled

DVI-D/DVI-I port codec

This item enables or disables internal HDMI codec Port for Azalia. Options: Enabled (Default) / Disabled

22 CHAPTER 2 BIOS SETUP

System Agent (SA) Conguration

Graphics Conguration

Primary Display

This item selects which of IGFX/PEG/PCI Graphics device should be Primary Display or select SG for

Switchable Gfx. Options: Auto (Default) / IGFX / PEG / PCI

Internal Graphics

This item keeps IGD enabled based on the setup options. Options: Auto (Default) / Disabled / Enabled

GTT Size

This item selects GTT Size. Options: 2MB (Default) / 1MB

Aperture Size

This item selects Aperature Size. Options: 256MB (Default) / 128MB / 512MB

DVMT Pre-Allocated

This item selects DVMT 5.0 Pre-Allocated (Fixed) Graphics Memory size used by the Internal Graphics

Device. Options: 64M (Default) / 32M / 96M / 128M / 160M / 192M / 224M / 256M / 288M / 320M / 352M /
384M / 416M / 448M / 480M / 512M / 1024M

DVMT Total Gfx Mem

This item selects DVMT5.0 Total Graphic Memory size used by the Internal Graphics Device. Options:
256MB (Default) / 128MB / MAX

Memory Conguration

Memory Frequency Limiter

Maximum Memory Frequency Selection in Mhz. Options: Auto (Default) / 1067 / 1333 / 1600

Max TOLUD

This item sets maximum value of TOLUD. Dynamic assignment would adjust TOLUD automatically based

on largest MMIO length of installed graphic controller. Options: Dynamic (Default) / 1 GB / 1.25 GB / 1.5
GB / 1.75 GB / 2 GB / 2.25 GB / 2.5 GB / 2.75 GB / 3 GB / 3.25 GB

MRC Fast Boot

This item enables or disables MRC Fast Boot. Options: Enabled (Default) / Disabled

Memory Remap

This item enables or disables memory remap above 4G. Options: Enabled (Default) / Disabled

23

Boot Menu

Figure 2.13 Boot Menu

Setup Prompt Timeout

This item sets number of seconds to wait for setup activation key. Options: 2 (Default)

Bootup NumLock State

This item selects the keyboard NumLock state. Options: On (Default) / Off

Full Logo Screen Display

This item allows you to enable/disable Full Screen LOGO Show function. Options: Disabled (Default) /
Enabled

Option ROM Messages

This item sets the display mode for Option ROM. Options: Force BIOS (Default) / Keep Current

UEFI Boot

This option enables/disables boot from the UEFI Devices. Options: Disabled (Default) / Enabled

24 CHAPTER 2 BIOS SETUP

Security Menu

Administrator Password

This item sets Administrator Password.

User Password

This item sets User Password.

Figure 2.14 Security Menu

25

Exit Menu

This menu allows you to load the optimal default settings, and save or discard the changes tothe BIOS items.

Figure 2.15 Exit Menu

Discard Changes and Exit

Abandon all changes made during the current session and exit setup.

Save Changes and Reset

Reset the system after saving the changes.

Restore Defaults

This selection allows you to reload the BIOS when problem occurs during system booting sequence. These

congurations are factory settings optimized for this system.

26 CHAPTER 2 BIOS SETUP

CHAPTER 3

INSTALLING DRIVERS AND SOFTWARE

This section explains how to install the drivers for the PT-1630.

The following topics are described.

• Driver auto installation on the page 27

• Intel Chipset Driver on the page 28

• Intel Chipset Graphics Driver on the page 30

• LAN Driver on the page 32

Driver auto installation

Use an external CD-ROM drive to install the drivers or copy the drivers to a USB ash drive and then plug to

the machine. When you insert the CD ROM the following screen appears.

Check PT-1630 that is listed under the “Install Terminal Drivers” and “Install Device Drivers” menus.

27

Intel Chipset Driver

The Intel Chipset Device Software updates the Windows XP/7 INF les so that the Intel chipset is correctly
congured. Follow these instructions to install the chipset software :

1. Browse to the \DRIVER\chipset\Intel\Inf folder.

2. Double-click setup.exe. The following screen appears. Click Next to continue.

3. Read the license agreement, then click Yes .

28 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE

4. Browse the ReadMe Information, then click Next.

5. The Intel Chipset Software Utility les are installed to the system. When prompted to restart, select
Yes, I want to restart my computer now. Then click Finish to restart the system.

29

Intel Chipset Graphics Driver

This utility installs the Intel Extreme Graphics 2 drivers for Windows XP/2000. To install the drivers.

1. Browse to the \DRIVER\VGA\intel\ folder.

2. Double-click the executable le. The following screen appears. Click Next to continue.

3. Read the license agreement, then click Yes .

30 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE

4. Browse the ReadMe Information, then click Next.

5. When installation is completed, select Yes, I want to restart my computer now. Then click Finish
to restart the system.

31

LAN Driver

The network driver support Windows XP/2000. Refer to the following to install the drivers.

1. Browse to the \DRIVER\LAN\RealTek folder.

2. Double-click the executable le. The following screen appears. Click Next to continue.

3. Click Install to begin installation.

32 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE

4. When installation is completed, click Finish.

33

34 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE

CHAPTER 4

LOCATING THE PROBLEM

Refer to this section to locate the problem with the machine. The following topics are described.

• General checkout guidelines on the page 35

• Cash drawer checkout on the page 35

• Power symptoms on the page 36

• Network symptoms on the page 37

• USB symptoms on the page 37

• Peripheral-device symptoms on the page 37

• Boot symptoms on the page 37

• Mainboard jumper on the page 38

• Mainboard connectors on the page 40

General checkout guidelines

Use the following procedure to troubleshoot problems:

• Identify as many symptoms as possible in detail.

• Verify symptoms by recreating them.

• Follow the corrective procedures in order.

• If you replace an FRU and the symptom remains, reinstall the original FRU before going to the next step.

Do not replace non-defective FRUs.

Cash drawer checkout

Refer to the following to check for a cash drawer problem.

The cash drawer RJ-11 connector is DC+24V. Ensure the cash drawer

to be connected matches this power specication.

IMPORTANT

1. Connect the RJ-11 cable from the cash drawer to the RJ-11 connector on the machine as shown in Figure

4.1.

35

Figure 4.1 Connecting a
cash drawer

Cashdrawer

2. Turn on the machine .

Refer to the following to prevent incorrect cash drawer status detection by the system:

Port I/O Port Address Bit Condition Note

Cashdrawer A
Control port

Cashdrawer B
Control port

Cashdrawer A
Status port

Cashdrawer A
Status port

50CH 7

50CH 6

548H 7

548H 6

High(1) → Close

Low(0) → Open

High(1) → Close

Low(0) → Open

High(1) → Close

Low(0) → Open

High(1) → Close

Low(0) → Open

If Bit is set to Low to open the
cash drawer, after it must be set
back to High to prevent the system
as always detecting the drawer as
open.

Power symptoms

Symptom Corrective Procedure

• Power shuts down unexpectedly

• Cannot turn the system on

• Cannot turn the system off 1. Hold down the power button for four seconds.

36 CHAPTER 4 LOCATING THE PROBLEM

1. Reseat the power cable.

2. Reseat the power supply.

3. Replace the mainboard.

2. Replace the mainboard.

Network symptoms

Symptom Corrective Procedure

• Cannot access LAN 1. Conrm that network hub/switch (if present) is functioning
correctly.

2. Reseat the RJ-45 cable.

3. Conrm green and orange LED activity of the RJ-45 jack.

4. Check the network TCP/IP settings.

5. Remove and reinstall the driver.

6. Replace the network cable.

7. Replace the mainboard.

USB symptoms

Symptom Corrective Procedure

• USB device does not function 1. Check that the USB device is detected in Windows Device
Manager.

2. Reinstall the USB device driver.

3. Replace the mainboard.

Peripheral-device symptoms

Symptom Corrective Procedure

• USB ports do not work

• COM ports do not work

Boot symptoms

Symptom Corrective Procedure

• System continually reboots on

power up

1. Reseat the I/O cable.

2. Reinstall the drivers.

3. Replace the mainboard.

1. Restore the BIOS defaults.

2. Remove all I/O device drivers, then reinstall the drivers one
by one.

3. Reseat the SATA cable.

4. Reseat the memory.

5. Reseat the power supply.

6. Replace the mainboard.

37

Mainboard jumper

1

JCMOS1

1

JAT-ATX

5

6

1

2

JPC1

5

6

Figure 4.2 PT-1630 mainboard jumper

Jumper Setting Description

JCMOS1
(Clear CMOS Jumper)

JAT-ATX
(AT-ATX Power Select Jumper)

38 CHAPTER 4 LOCATING THE PROBLEM

1-2 Closed Normal Operation

2-3 Closed Clear CMOS data

1-2 Closed ATX Power (Default)

2-3 Closed AT Power

(Default)

1

2

JPC2

Jumper Setting Description

JPC1
(COM5 Power Select Jumper)

JPC2
(COM6 Power Select Jumper)

1-2 Closed 5V

3-4 Closed RING (Default)

5-6 Closed 12V

1-2 Closed 5V

3-4 Closed RING (Default)

5-6 Closed 12V

39

Mainboard connectors

connector to
CPU fan

connector to
power supply

connector to
SATA HDD

connector to
PCI PCB

connector to
USB PCB

connector to
COM6

connector to
COM3

connector to
COM5
connector to
COM4

Figure 4.3 PT-1630 mainboard connectors

40 CHAPTER 4 LOCATING THE PROBLEM

CHAPTER 5

REPLACING FIELD REPLACEABLE UNITS (FRUs)

This chapter provides instructions for replacing FRUs. The following topics are described.

• Safety and precautions on the page 41

• Before you begin on the page 42

• Replacing parts on the page 42

• Chassis Cover on the page 43

• Hard Disk Drive on the page 44

• Memory on the page 45

• Battery on the page 45

• PCI PCB with Bracket on the page 46

• Mainboard on the page 46

• Power Supply Unit on the page 47

• CPU on the page 48

• Installing a PCI Card on the page 49

• Installing the cable management box on the page 51

• Install the tray on the page 52

• Installing the LCD monitor stand on the page 53

Safety and precautions

Computer components and electronic circuit boards can be damaged by discharges of static electricity.

Working on computers that are still connected to a power supply can be extremely dangerous. Follow these

guidelines to avoid damage to the computer or injury to yourself.

• Always disconnect the unit from the power outlet.

• Leave all components inside the static-proof packaging that they ship with until they are ready for

installation.

• After replacing optional devices, make sure all screws, springs, or other small parts are in place and
are not left loose inside the case. Metallic parts or metal akes can cause electrical shorts.

CAUTION

CAUTION

CAUTION

Only qualied personnel should perform repairs on the PT-1630. Damage
due to unauthorized servicing is not covered by the warranty.

If the LCD breaks and uid gets onto your hands or into your eyes,
immediately wash with water and seek medical attention.

Under no circumstances touch the inverter while power is connected to

the machine. Unplug the power cord before attempting to replace any

FRU.

41

To prevent static damage to components, wear a grounded wrist strap.
Alternatively, discharge any static electricity by touching the bare metal
chassis of the unit case, or the bare metal body of any other grounded

CAUTION

CAUTION

appliance.

Hold electronic circuit boards by the edges only. Do not touch the
components on the board unless it is necessary to do so. Do not ex or

stress the circuit board. Do not hold components such as a processor

by its pins; hold it by the edges.

Before you begin

Make sure you have a stable, clean working environment. Dust and dirt can get into the PT-1630 components
and may cause malfunction. Adequate lighting and proper tools can prevent you from accidentally damaging
the internal components. Most of the electrical and mechanical connections can be disconnected by using

your ngers. It is recommended that you do not use needle-nosed pliers to disconnect connectors as these can

damage the soft metal or plastic parts of the connectors.

To prevent scratching the case of the PT-1630, make sure the worktop
surface is clean and at. If you need to put the display facing down, be

CAUTION

sure to use a foam mat.

Replacing parts

Take note of the following when replacing parts:

• If you replace an FRU and the symptom remains, reinstall the original FRU before going to the next

step. Do not replace non-defective FRUs.

• When replacing a malfunctioning component, other parts that have to be removed before the failing
part are listed at the top of the page.

• The arrows in the following procedures show the direction of movement to remove/replace a part, or
to turn a screw or key to release a device.

• Always use the correct screw size as indicated in the procedures.

• Always use new screws.

• To replace a part, reverse the removal procedure.

42 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Chassis Cover

1. Remove the three screws
securing the chassis cover to the
chassis.

2. Slide the cover towards the rear
and lift up to remove the cover.

43

Hard Disk Drive

Before proceeding, remove the
following FRUs.

• “Chassis Cover” on page 43.

1. Remove the screws from the
HDD compartment.

2. Pull the HDD out.

3. Remove four screws from the
bottom of the HDD tray.

4. Remove the HDD.

44 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Memory

Before proceeding, remove the following
FRUs.

• “Chassis Cover” on page 43.

1. Open the clips.

2. Pull out the memory module.

Battery

Before proceeding, remove the following FRUs.

• “Chassis Cover” on page 43.

1. Open the hock.

2. Pull out the battery.

45

PCI PCB with Bracket

Before proceeding, remove the
following FRUs.

• “Chassis Cover” on page 43.

1. Remove all cables from the PCI
PCB.

2. Remove two screws.

3. Pull up the PCI PCB with
bracket.

Mainboard

Before proceeding, remove the
following FRUs.

• “Chassis Cover” on page 43.

• “PCI PCB with bracket” on

page 46.

1. Remove all cables from the
mainboard.

2. Remove four screws.

3. Remove the mainboard.

46 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Power Supply Unit

Before proceeding, remove the
following FRUs.

• “Chassis Cover” on page 43.

1. Remove all cables from the
PSU.

2. Remove two screws from the
PSU bracket.

3. Remove the PSU bracket.

4. Remove three screws from the
PSU.

5. Remove the PSU.

47

CPU

Before proceeding, remove the
following FRUs.

• “Chassis Cover” on page 43.

1. Remove fan cable from the
cooler.

2. Remove four screws.

3. Remove the cooler.

4. Press and hold the lever, and
move it away from the lock,
then lift the lever.

5. Lift the CPU retention bracket
up.

6. Remove the CPU.

48 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Installing a PCI Card

To install a PCI card to your PT-1630 POS Terminal mainboard, refer to the following.

Before installing an add-on card, check the documentation for the card
carefully. If the card is not Plug_and_play, you may have to manually

NOTE

The following illustration shows add-on card installation components:

congure the card before installation.

PCI card slot

Before Proceeding

• Remove the chassis cover

Components Required

• 32-bit PCI add on card

1. Remove the ADD on card
bracket screw

Blanking plate or optional
COM ports blacket

49

2. Remove the blanking plate or
optional COM ports blacket
from the chassis.

3. Slide the PCI card into place as
shown: Line up the PCI card
bracket with the bracket slot.
Insert the edge connector of the

PCI card into the expansion slot.

Replace the add on card bracket
screw

4. Ensure that the edge connector
is correctly seated in the slot.

50 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Installing the cable management box

To add on the cable management box on your PT-1630 POS terminal refer to the following

Components Required

• Cable management box

1. Place the cable management

box on the rear of the chassis.

2. Use two screws to x the
cable management box.

51

Install the tray

To install the tray on your PT-1630 POS terminal refer to the following

Components Required

• Cable management box

• Tray

1. Place the tray on the chassis

and cable management box

and fastened.

2. Use eight screws to x the
tray.

52 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Installing the LCD monitor stand

To install the LCD monitor on your PT-1630 POS terminal refer to the following

Before Proceeding

• Install the cable management box

• Install the tray

1. Place the LCD monitor stand
into the groove of the tray.

2. Use two screws to x the
LCD monitor stand.

53

54 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

Item PT-1630

CPU Intel IVY or Sandy LGA1155 CPU

Memory 2GB Standard, Maximum 16 GB (2 x DDR3 SO-DIMM Slots)

Storage Internal 2.5” type SATA HDD

Ethernet 10/100/1000 BASE-T Gigabit Ethernet controller on board

Front Panel 1 x USB 2.0

Rear Panel 1 x Line-in/ Line-Out/ Mic-in

Option 1 x 2nd 2.5” HDD or SSD HDD

Power Supply 270W(90~264V) W/DC 12V out, W/DC 24V out for Printer

Operation
System

Temperature Operating temp: 0°C ~ 40°C

Humidity Operating Humidity: 15% ~ 80%

Color Black

Dimensions

(H x W x D)

Weight 10.05 lb (4.56 kg)

Options Periph­eral

Celeron G540 2.5Ghz dual core,
Ivy Bridge i3-3220 3.3 GHz dual core,

1 x Power button
2 x LED (Power (Blue), HDD (Red))

2 x D-sub (VGA)
6 x COM ports
1 x RJ45 LAN
2 x USB 3.0

1 x PCI Power USB 12Vx2, 24Vx1

POS Ready7, Windows 7, Windows 8 Industry Retail, Linux (ubuntu)

Storage temp: -20°C ~ 60°C

Storage Humidity: 15% ~ 80%

Physical: 3.74 x 13.48 x 13.58 in (95 x 340 x 345 mm)
With cable management box: 3.74 x 13.48 x 16.93 in (95 x 340 x 430 mm)

Tray
ARM

11.6” or 15” POS Monitor
3” Thermal printer

Ivy Bridge i5-3550S 3.0 GHz Quad core,
Ivy Bridge i7-3770 3.40 Ghz Quad core

4 x USB 2.0
1 x PS/2 support Keyboard or Mouse
1 x RJ-11 supports 2 cash drawer

(DC+24v)

1 x DC 12V out

68 Key or 78 Key Programmable Key­board
VFD Customer Display
Cash Drawer

APPENDIX

SPECIFICATION

Certication CE, FCC, LVD, VCCI, BSMI, 3C, Class A

55