Parallels Desktop - 11.0 User's Guide

Parallels Desktop® 11 for Mac
Copyright © 1999-2015 Parallels IP Holdings GmbH and its affiliates. All rights reserved.
Parallels IP Holdings GmbH Vordergasse 59 8200 Schaffhaus Switzerland Tel: + 41 52 632 0411 Fax: + 41 52 672 2010 www.parallels.com
C
opyright © 1999-2015 Parallels IP Holdings GmbH and its affiliates. All rights reserved.
T
his product is protected by United States and international copyright laws. The product’s underlying technology,
patents, and trademarks are listed at http://www.parallels.com/trademarks.
M
icrosoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft Corporation. Apple, Mac, th Inc., registered in the US and other countries. Linux is a registered trademark of Linus Torvald All other marks and names mentioned herein may be trademarks of their respective owners.
en
e Mac logo, Mac OS, iPad, iPhone, iPod touch, FaceTime HD camera and iSight are trademarks of Apple
s.
Contents
Welcome to Parallels Desktop..................................................................................9
What You Can Do ............................................................................................................. 9
Set Up Your Mac to Use Windows Programs.................................................................. 10
Other Operating Systems................................................................................................ 10
Install or Upgrade Parallels Desktop ......................................................................11
What You Need .............................................................................................................. 11
Install Parallels Desktop................................................................................................... 12
Activate and Register Parallels Desktop .......................................................................... 12
Purchase Parallels Desktop.............................................................................................13
Upgrade Parallels Desktop.............................................................................................. 13
Install Software Updates........................................................................................................ 14
Set the Language............................................................................................................ 15
Install or Import Windows ....................................................................................... 17
Install Windows ............................................................................................................... 17
Import Your Data from a PC............................................................................................ 19
Overview of Methods for Importing........................................................................................ 19
Requirements for Importing Your Data .................................................................................. 19
Step 1: Install Parallels Transporter Agent on Your Windows PC........................................... 19
Step 2: Import Your Data....................................................................................................... 20
Solving Problems................................................................................................................... 24
Use Boot Camp with Parallels Desktop ........................................................................... 26
Import from an Earlier Parallels Desktop or Other Virtualization Application...................... 27
Use Windows on Your Mac..................................................................................... 28
Get Started ..................................................................................................................... 28
Start Windows....................................................................................................................... 28
Open a Windows Program .................................................................................................... 29
Install Windows Programs ..................................................................................................... 33
Shut Down or Suspend Windows.......................................................................................... 33
Set How Windows Works with Mac OS X .......................................................................37
Merge Windows and Mac OS X............................................................................................. 38
Contents
Set Windows to Appear in a Single Window.......................................................................... 40
Set Windows to Take Up the Whole Screen.......................................................................... 41
About Using Windows 8 with Parallels Desktop..................................................................... 45
Set Windows 8 to Work Like Windows 7............................................................................... 48
Set a Program to Open When You Insert a CD or DVD ......................................................... 49
Share Items Between Mac OS X and Windows..................................................................... 49
Apply Mac OS X Parental Controls to Windows..................................................................... 61
Set Media Files to Open in Windows 8 Apps ................................................................... 62
Mouse, Trackpad, and Keyboard .................................................................................... 62
Set Your Mouse or Trackpad to Right-Click and Middle-Click ............................................... 62
Control Programs with Trackpad Gestures or the Apple Remote .......................................... 64
Use Keyboard Shortcuts ....................................................................................................... 66
Customize Keyboard Shortcuts............................................................................................. 67
Create New Keyboard Shortcuts........................................................................................... 70
See and Change Windows Input Language In OS X.............................................................. 71
Mouse & Keyboard Settings .................................................................................................. 72
Connect External Devices ...............................................................................................73
Adjust Devices Settings ......................................................................................................... 75
Connect Bluetooth Devices............................................................................................. 76
Print from Windows......................................................................................................... 77
Share a Printer Connected to Your Mac................................................................................ 77
Set Up a Printer Using Bonjour.............................................................................................. 79
Set Up a Network Printer....................................................................................................... 80
Set Up a USB Printer............................................................................................................. 83
Create a PDF File .................................................................................................................. 84
Use the Built-in iSight Camera or Another Webcam ........................................................84
Show a Presentation on an External Monitor or Projector ................................................ 85
Protect Your Data ...........................................................................................................86
Protect Your Data from Viruses ............................................................................................. 86
Isolate Windows from Mac .................................................................................................... 87
Work in Windows Without Saving Changes........................................................................... 87
Set Password Requirements ................................................................................................. 88
Encrypt Windows to Protect It from Unauthorized Use .......................................................... 88
Connect to the Internet or a Network .............................................................................. 89
Share Network Settings Between Mac OS X and Windows................................................... 89
Apply Separate Network Settings to Windows ...................................................................... 90
Use Host-Only Network Settings ........................................................................................... 92
Use Wi-Fi with Windows........................................................................................................ 92
Connect Windows to a VLAN ................................................................................................ 93
Optimize Performance..................................................................................................... 94
Set How Much Memory is Allocated to Windows .................................................................. 94
Optimization Settings............................................................................................................. 94
Optimize 3D Graphics Performance on a MacBook Pro........................................................ 96
Speed Up Games and Graphics Programs ........................................................................... 97
Pause Windows When No Programs Are Open..................................................................... 97
Optimize Virtual Machine for Games, Graphics, Productivity, or Development....................... 97
Work with Windows in Travel Mode....................................................................................... 98
Use Windows on Your iPad, iPhone or Android Device ...................................................99
Save a Picture of the Screen ......................................................................................... 100
Contents
Set the Appearance of Virtual Machine Dock Icons .......................................................101
Allow Windows Updates While Your Mac is Sleeping ....................................................101
Translate Words in Windows......................................................................................... 102
Advanced Topics................................................................................................... 103
Work with Virtual Machines ........................................................................................... 103
Supported Guest Operating Systems.................................................................................. 103
About Virtual Machines........................................................................................................ 105
Arrange Virtual Machines..................................................................................................... 107
Make Virtual Machines Distinctive........................................................................................ 108
Change the Virtual Machine Icon ......................................................................................... 108
Change the Virtual Machine Name ...................................................................................... 109
Clone a Virtual Machine....................................................................................................... 109
Back Up a Virtual Machine .................................................................................................. 110
Browse Virtual Hard Disks in Mac OS X............................................................................... 111
Create and Use Virtual Machine Templates ......................................................................... 113
Save Snapshots of a Virtual Machine................................................................................... 114
Change Virtual Machine Configuration at Runtime............................................................... 116
Use Mouse Wheel Horizontal Scrolling ................................................................................ 118
Remove a Virtual Machine ................................................................................................... 118
Download Pre-configured Virtual Appliances....................................................................... 118
Set the Guest OS Type and Version .................................................................................... 120
Contents
Set How Many Processors are Allocated to a Virtual Machine............................................. 120
Check Your Virtual Machine CPU and Memory Usage......................................................... 120
Enable Spoken Commands................................................................................................. 121
Get Acronis True Image....................................................................................................... 121
Use AppleScript with the Guest OS..................................................................................... 122
Quickly Free Up Disk Space ................................................................................................ 122
Use Other Operating Systems on Your Mac.................................................................. 122
Import Linux and Your Data from a PC................................................................................ 122
Use Linux in Coherence Mode............................................................................................. 123
Install Windows 98 .............................................................................................................. 124
Improve Graphics Performance in Windows NT/98/ME....................................................... 126
Customize the Keyboard for the Guest OS.......................................................................... 128
Use OS X as a Guest OS..................................................................................................... 130
Install or Update Parallels Tools..................................................................................... 132
Parallels Tools Overview ...................................................................................................... 132
Parallels Tools for Windows................................................................................................. 134
Parallels Tools for Linux ....................................................................................................... 135
Parallels Tools for Mac ........................................................................................................ 140
Install Sound Driver in OS/2 and eComStation .................................................................... 141
For Software Developers............................................................................................... 141
Optimize Remote Debugging............................................................................................... 141
Run Windows Phone Emulator............................................................................................ 142
Generate a Core Dump ....................................................................................................... 145
Start a Debugging Session.................................................................................................. 146
Integration With Chef/Ohai................................................................................................... 146
Integration With Docker ....................................................................................................... 146
Use Virtual Machine Names as DNS Names........................................................................ 147
Resolve Guest OS DNS Requests Using etc/hosts.............................................................. 147
Other Actions ...................................................................................................................... 148
Contents
Set File Type Associations............................................................................................. 148
Modality Mode .............................................................................................................. 149
Hide and Show Parallels Desktop.................................................................................. 150
Disable Automatically Suspending Windows ................................................................. 150
Remove Parallels Desktop............................................................................................. 151
Advanced Preferences .................................................................................................. 151
Shared Networking Settings.......................................................................................... 153
Host-Only Networking Settings ..................................................................................... 156
More Options ................................................................................................................ 156
Adding and Removing Devices...................................................................................... 158
Support for Virtual and Real Disks ....................................................................................... 160
Initialize a Newly Added Disk ............................................................................................... 162
Hardware Settings ........................................................................................................164
CPU and Memory................................................................................................................ 164
Boot Order .......................................................................................................................... 165
Graphics.............................................................................................................................. 167
Floppy Disk ......................................................................................................................... 169
CD/DVD-ROM..................................................................................................................... 170
Hard Disk ............................................................................................................................ 172
Network .............................................................................................................................. 175
Printer.................................................................................................................................. 176
Serial Port............................................................................................................................ 178
Sound ................................................................................................................................. 180
USB & Bluetooth ................................................................................................................. 181
Contents
Tips and Troubleshooting ..................................................................................... 183
Install Parallels Tools for Seamless Operation Between Windows and Mac OS X .......... 183
Find Settings................................................................................................................. 184
Restore Virtual Machine Default Settings ....................................................................... 184
I Can't Activate Parallels Desktop.................................................................................. 185
Memory Usage Problems.............................................................................................. 185
Windows Seems Slow .................................................................................................. 186
Pressing Ctrl+Alt+Del .................................................................................................... 187
My Password Isn't Working........................................................................................... 187
My Virtual Machine Doesn't Boot ..................................................................................187
I'm Having Problems Connecting to the Internet............................................................ 188
Configure 5.1 or 7.1 Surround Sound in a Virtual Machine ............................................188
I'm Having Problems with Antivirus Software................................................................. 190
The F8 Key Isn't Working Correctly ............................................................................... 190
A Password is Required to Open the Virtual Machine Configuration ..............................190
Windows or Windows Programs Ask for Reactivation ................................................... 191
Manage Virtual Machines via Command Line Interface .................................................. 192
Change Password in Windows via Command Line Interface .........................................192
Configuring a Network in Linux...................................................................................... 192
Installing the GCC Package and Kernel Sources in Linux ..............................................193
Checking the Build Number ..........................................................................................193
Send Technical Data to Parallels ...................................................................................194
Request Support........................................................................................................... 194
More Resources ....................................................................................................196
Visit the Parallels Desktop Twitter and Facebook Pages................................................ 196
Visit the Parallels Convenience Store............................................................................. 197
Glossary.................................................................................................................198
Index ......................................................................................................................202
C HAPTER 1

Welcome to Parallels Desktop

Congratulations on purchasing Parallels Desktop 11 for Mac. You no longer have to choose between the Mac and the PC. Parallels Desktop lets you use Windows side-by-side with OS X on your Mac.
Use this guide to quickly set up and start using Parallels Desktop.
In This Chapter
What You Can Do .................................................................................................... 9
Set Up Your Mac to Use Windows Programs ........................................................... 10
Other Operating Systems ......................................................................................... 10

What You Can Do

With Parallels Desktop, you can:
Open Windows programs side-by-side with your Mac OS X applications, without having to
restart
Copy and paste text and drag and drop objects between Mac and Windows applications
Run Windows games and other 3D programs
Transfer all your data from a PC and use it on your Mac
Easily share files, devices, and other resources between Windows and the Mac
Install other operating systems, such as trial versions of Windows, Linux, another copy of OS X,
and free virtual appliances; and use them together
And much more
Welcome to Parallels Desktop

Set Up Your Mac to Use Windows Programs

After just a few steps, you can begin using Windows programs on your Mac. Setting up your Mac to run Windows programs involves the following steps:
Step 1: Install Parallels Desktop (p. 11).
Step 2: Install Windows on your Mac (p. 17).
Step 3: Install your Windows programs (p. 33).
You only need to follow these steps once. Then you can open and use your Windows programs on your Mac anytime you like, just as you do with your Mac applications.

Other Operating Systems

Important: This guide is focused on using Parallels Desktop with Windows.
Using Parallels Desktop 11 for Mac you can run several other kinds of operating systems (p. 103) on your Mac, such as several flavors of Linux and Unix, Mac OS X Server, Windows 8, older versions of Windows, and more.
Finding Information On Running Other Operating Systems
You can find much more information and details on using Parallels Desktop to run other operating systems on your Mac by checking the resources listed in More Resources (p. 196).
Additionally, though not explicitly stated, many of the instructions presented in this guide also apply to supported operating systems other than Windows. And some important instructions relating to other operating systems are in the Advanced Topics (p. 103) section.
10
C HAPTER 2

Install or Upgrade Parallels Desktop

Follow the instructions in this chapter to install or upgrade Parallels Desktop.
Note: You can either purchase a boxed version of Parallels Desktop 11 or purchase and download it from the Parallels website.
In This Chapter
What You Need ........................................................................................................ 11
Install Parallels Desktop ............................................................................................12
Activate and Register Parallels Desktop .................................................................... 12
Purchase Parallels Desktop ...................................................................................... 13
Upgrade Parallels Desktop........................................................................................ 13
Set the Language .....................................................................................................15

What You Need

To install and set up Parallels Desktop 11 for Mac, you need:
A Mac computer with:
An Intel Core 2 Duo processor or better.
Note: Parallels Desktop can only be installed on Intel-based Macs running the 64-bit kernel. Please see http://support.apple.com/kb/HT3770 for more details.
At least 2GB of RAM (4GB recommended)
Note: Your Mac must have enough RAM memory to use Mac OS X and its applications plus the memory required for each additional operating system (and its programs) that you want to use simultaneously.
At least 850 MB of space available on the boot volume (the volume that has OS X) for
Parallels Desktop installation
Enough free disk space for each virtual machine and its applications (at least 15 GB for each
installation of Windows)
OS X Yosemite 10.10 or later, OS X Mavericks 10.9.4 or later
To identify your computer's processor, memory, and OS X version, choose Apple menu > About This Mac.
Install or Upgrade Parallels Desktop
Internet connection required for product activation, select features, and online updates
One of the following:
A Windows installation disc, or other installation media for the operating systems you want
to use alongside OS X
An Internet connection to download and install freely available operating system such as
Ubuntu or Google Chrome.
If you're using OS X Lion or later, you can set up a second copy of OS X to be used as a
guest operating system alongside your main system, without having to purchase or download another copy of OS X.
For a list of operating systems that Parallels Desktop supports for use with your Mac, see Supported Guest Operating Systems (p. 103) or go to http://www.parallels.com/products/desktop/system-requirements/.

Install Parallels Desktop

You can be up and running with Parallels Desktop in a few easy steps:
1 Make sure you have the latest version of OS X. 2 Do one of the following:
If you downloaded Parallels Desktop from the Parallels website, double-click the disk image
file, most likely in your Downloads folder (the file has the extension ".dmg" at the end).
If you purchased a boxed copy of Parallels Desktop with a USB thumb drive, connect the
drive to your Mac, open it and double-click the disk image file.
If you purchased a boxed copy with a link to the installation file, open the link in your web
browser, download Parallels Desktop and double-click the disk image file.
If you purchased a boxed copy with an installation disc, insert the disc.
Note: If your Mac doesn't have a DVD-ROM, you can use the download link, available in the retail box, to download Parallels Desktop over the Internet.
3 Double-click the Install icon and follow the onscreen instructions to install Parallels Desktop.

Activate and Register Parallels Desktop

Once Parallels Desktop is installed, you need to activate it and register. Do the following:
1 First you need to sign in to your Parallels account:
If you have an account, enter your email address, select I have a password, enter the
password and click Sign In.
12
Install or Upgrade Parallels Desktop
If you don't have a Parallels account, enter an email address that will be used to create the
account, select I'm a new user, click Sign In and follow the onscreen instructions.
2 In the next step, you must enter your Product Activation Key to activate Parallels Desktop.
Note: If you purchased Parallels Desktop from the Parallels Online Store, a key was sent to the email address you provided. If you bought a boxed copy, you can find your key printed on the installation disc sleeve.
If you already have a license available and associated with your account, just select the license and click Activate.
If You Don't Have A Product Activation Key
If you don't have a key already, you can get a free trial Product Activation Key so you can try out Parallels Desktop for a limited time, click Try Free for 14 days. Or to purchase a key that lets you use Parallels Desktop permanently, click Buy.

Purchase Parallels Desktop

If you're using a trial version of Parallels Desktop 11, you can easily purchase the full version right from the application interface. To do so:
1 Click Buy in the About Parallels Desktop window or when you see the promo. 2 Choose one of the following:
Upgrade: Select this option to upgrade your current version of Parallels Desktop. Please
keep in mind that you will need the activation key for your previous version. If the Upgrade option is selected by default, Parallels Desktop has already automatically detected the key for the previous version. If not, please make sure you have it.
Note: Only Parallels Desktop 9 and 10 can be upgraded to Parallels Desktop 11.
Buy Full Version: Select this option to purchase Parallels Desktop if you have never used it
before or your version cannot be upgraded.
3 Follow the onscreen instructions.You may need to scroll down to see all the information.

Upgrade Parallels Desktop

If you already have Parallels Desktop 9 or 10 follow these steps to upgrade to Parallels Desktop 11.
1 If you haven't already done so, purchase and download a "Parallels Desktop 11 for Mac
Upgrade," available from the Parallels Online Store at www.parallels.com/buyonline.
A Product Activation Key is sent to the email address you provide.
2 If Parallels Desktop is open, quit Parallels Desktop.
13
Install or Upgrade Parallels Desktop
3 Follow the instructions to install Parallels Desktop 11. See Install Parallels Desktop (p. 12).
During installation, the previous version of Parallels Desktop is automatically removed from your computer.
4 Open Parallels Desktop and enter your upgrade Product Activation Key.
If you were using a trial version of Parallels Desktop or you purchased a previous version but haven't installed it on your computer, you will also be prompted to enter a full or upgrade key for that version.
Note: To upgrade from Parallels Desktop 2, 3, 4, 5, 6, 7 or 8 you must purchase Parallels Desktop 11 at full retail price.
Troubleshooting
If you have any problems upgrading Parallels Desktop, you can find troubleshooting information at www.parallels.com/support/home or by opening Parallels Desktop and choosing Help > Solving Problems.

Install Software Updates

Periodically, Parallels provides free software updates to improve Parallels Desktop.
By default, Parallels Desktop is configured to automatically check for and download available software updates once a week. When an update is available, Parallels Desktop prompts you to install it. Simply follow the onscreen instructions.
Adjust Software Update Settings
1 Do one of the following:
Click the Parallels icon
Preferences. Then click General.
in the menu bar, press and hold the Option (Alt) key and choose
14
Install or Upgrade Parallels Desktop
If the Parallels Desktop menu bar is visible at the top of the screen, choose Parallels
Desktop > Preferences, and then click General.
2 Do one of the following:
To adjust the frequency that Parallels checks for software updates, choose Never, Once a
Day, Once a Week, or Once a Month from the Check for Updates menu.
To choose whether you want Parallels Desktop to download updates automatically, select
or deselect Download updates automatically.
If you choose not to download updates automatically, Parallels Desktop notifies you when an update is available and asks whether you want to download it.
Check for an Update Manually
Follow the instructions in step 1 above and then click Check Now. You can also choose
Check for Updates from the Parallels Desktop application menu.
Note: To check for updates and download them, your Mac must be connected to the Internet.

Set the Language

You can set which language the Parallels Desktop interface uses by doing the following:
1 Quit Parallels Desktop. 2 Choose Apple menu > System Preferences > Language & Region. 3 Drag the language you want to the top of the list. If you don't see the language you want to use
in the list, click the Add button
.
15
Install or Upgrade Parallels Desktop
4 Open Parallels Desktop.
If the primary language you chose is supported by Parallels Desktop, the menus and interface text appear in that language. If the primary language you selected isn't supported, menus appear in the first language listed that Parallels Desktop supports.
16
C HAPTER 3

Install or Import Windows

There are a few ways to get Windows up and running on your Mac:
Install Windows (p. 17)
Import your data from a Windows PC (p. 19)
Use Windows that you already have installed from a Boot Camp partition (p. 26)
Import Windows from a previous version of Parallels Desktop or other virtualization software (p.
27)
In This Chapter
Install Windows.........................................................................................................17
Import Your Data from a PC .....................................................................................19
Use Boot Camp with Parallels Desktop..................................................................... 26
Import from an Earlier Parallels Desktop or Other Virtualization Application................ 27

Install Windows

If you have a Windows installation source (a DVD disc, an image file, or a USB storage) and a valid Windows product key, you can install Windows on your Mac and use it with Parallels Desktop.
To install Windows:
1 Open Parallels Desktop (in the Applications folder) and choose File > New. 2 If you have a Windows installation disc, insert it into the DVD drive. If you have a USB storage
with Windows, connect the storage to the Mac.
3 Click Install Windows or another OS from a DVD or image file. 4 Parallels Desktop scans for and lists installable operating systems. If you see the version of
Windows you want to install, select it, click Continue and go to step 6.
5 If the Windows installation source didn't show up automatically in Step 4, click Locate
manually to browse for it manually. You can browse from the following sources:
DVD: If you have a Windows DVD, insert it into the DVD drive. Once Windows is detected,
click Continue. If your Mac doesn't have a DVD drive, you can use an Apple SuperDrive, another Mac's DVD drive via Remote Disc, or make an image from the disc.
Install or Import Windows
Image File: If you have a Windows image file, click Image File and drag the image to the
Parallels Wizard window. Once Windows is detected, click Continue.
USB Drive: If you have a bootable USB installer with Windows, click USB Drive and
connect the drive to the Mac. Once Windows is detected, click Continue.
Note: Parallels Desktop may fail to detect some operating systems (for example, the latest Linux distributions). If this happens but you're sure that the operating system can be installed, click Continue, specify the OS type manually (if it's not listed, choose Other), and follow the onscreen instructions.
6 Be sure to leave Express installation selected.
Note: If you deselect Express installation, you'll need to install Parallels Tools (p. 183) after the installation to allow the most seamless operation between Windows and Mac OS X.
7 Choose what for you're going to primarily use Windows. Its settings will be tuned to best fit
your needs.
8 If you are installing Windows 8, select how you want it to work:
Like Windows 8: Windows 8 boots to the Start screen and Windows 8 applications run in
full screen only.
Like Windows 7: Windows 8 boots to the desktop, Windows 8 applications run in resizable
windows, and the Start menu is available.
9 Choose where you want to store Windows from the Location menu.
By default, Parallels Desktop stores Windows in your Documents > Parallels folder. To allow all users of your computer to have access to this installation of Windows, select Share with other users of this Mac.
10 If you want to pre-set things like how much memory Windows uses or whether it starts
automatically when you open Parallels Desktop, select Customize settings before installation. You can also adjust these settings after the operating system is installed.
11 Click Continue.
The assistant installs Windows.
Once Windows is installed, you can start it up by opening a Windows program (p. 29) or by clicking the power button in Parallels Desktop Control Center.
Important: The first time you start Windows, Parallels Tools are installed to allow seamless operation
between Windows and Mac OS X. Once Parallels Tools are installed, you're prompted to restart Windows.
If you didn't select Express installation in step 6 above, you must install Parallels Tools manually (p.
183).
When you install Windows, Parallels Desktop creates an administrator account with a blank password. Once the installation is complete, it is recommended that you change this password.
18
Install or Import Windows
Note: You can also install Windows from a disk image file (p. 160) of an installation disc. Simply choose the disk image file in step 4 above. Parallels Desktop supports ISO, DMG, CUE, and CCD disk images.

Import Your Data from a PC

You can import all your data from a Windows PC to Parallels Desktop on your Mac. Then you can continue to work with all your Windows programs, files, and data, side-by-side with Mac OS X.

Overview of Methods for Importing

You can import your data using one of the following:
Network (p. 20): If both the Windows PC and your Mac are connected to a network, you can
import your data over the network.
External storage device (p. 22): You can transfer the data from a Windows PC to an external
storage device, such as an external hard drive. Then, you can connect the device to your Mac and import your data into Parallels Desktop.

Requirements for Importing Your Data

To import your data to your Mac, you need a Windows computer with:
Windows 8, Windows 7, Windows Vista, or Windows XP with Service Pack 2 or later.
Note: You can also use a computer running Windows Server 2008 R2 (64-bit only), Windows Server 2008, or Windows 2000 Professional (32-bit only).
An Intel or AMD (700 MHz or higher) x86 or x64 processor
At least 256 MB of RAM
At least 70 MB of hard disk space for installing Parallels Transporter Agent
One of the following:
An Ethernet port for transferring your data over network
An external storage device, such as a USB hard disk
Note: Parallels Desktop does not support migrating Windows dynamic volumes. These are volumes which size is not fixed as in basic volumes. They are migrated as data disks only. You can later add them (p. 158) to an already existing virtual machine.

Step 1: Install Parallels Transporter Agent on Your Windows PC

To import your data you must first install the Parallels Transporter Agent software on the Windows PC.
19
Install or Import Windows
To install Parallels Transporter Agent:
12 Do one of the following:
If you purchased a physical copy of Parallels Desktop, insert the Parallels Desktop
installation DVD into your Windows PC. If the installation doesn't start automatically, locate and double-click the Parallels Transporter Agent.exe file on the disc.
Download Parallels Transporter Agent for Windows from the Parallels website at
http://www.parallels.com/download/desktop/ and double-click the installation file.
If your computer is connected to the Internet, Parallels Transporter Agent checks for available updates. If an update is available, click Download and Install New Version.
13 Follow the onscreen instructions to install Parallels Transporter Agent.

Step 2: Import Your Data

Follow one of the methods below to import your data from your PC to your Mac.
Over a Network
Important: After importing your data, you may need to reactivate some of your Windows programs
using the activation keys you received when you purchased the programs.
To import your data from a PC over a network:
1 Turn on your Mac and your Windows PC and log in. 2 Make sure that Windows Firewall (p. 25) is turned off. You can turn it on again after the import is
finished.
20
Install or Import Windows
3 On the Windows PC, open Parallels Transporter Agent by clicking the Start menu and choosing
All Programs > Parallels > Parallels Transporter Agent.
4 On your Mac, open Parallels Desktop and choose File > New. 5 Select Migrate Windows from a PC and click Continue. 6 Select Network and click Continue. 7 Find the passcode displayed in Parallels Wizard on your Mac and enter it in Parallels
Transporter Agent on your Windows PC.
If the remote PC and Mac are not connected to the same network, you can transfer the remote PC using its name or IP address. To do so, click Use IP address instead, select the Windows PC name from the list or type the IP address, and click Continue.
21
Install or Import Windows
8 If you have chosen to use the computer name or IP address, provide the Windows
administrator credentials. Parallels Desktop connects to Parallels Transporter Agent and starts collecting information about the source computer.
9 If you want to log in to Windows automatically whenever you start up Windows, select Enable
Automatic Logon. When ready, click Continue.
10 Choose whether you want to migrate all your files and data or only Windows applications.
When ready, click Continue.
11 Choose what for you're going to primarily use Windows. Its settings will be tuned to best fit
your needs.
12 Choose where you want to install your data. You can also click Customize and select which
Windows volumes to migrate.
When ready, click Continue.
13 In the next step there's a warning about Windows activation that might be required when you
start using it. To proceed, read this message, select I want to continue and click Continue.
14 Once the migration is complete, click Done. 15 Start Windows (p. 28). 16 When Windows boots up, choose Actions > Install Parallels Tools and follow the onscreen
instructions.
Note: To be able to install Parallels Tools, you must be logged in to Windows as an administrator.
Using an External Storage Device
Important: After importing your data, you may need to reactivate some of your Windows programs
using the activation keys you received when you purchased the programs.
22
Install or Import Windows
To import your data from a PC using an external storage device:
1 Connect an external storage device to your Windows PC. 2 On the Windows PC, open Parallels Transporter Agent by clicking the Start menu and choosing
All Programs > Parallels > Parallels Transporter Agent.
3 Click the external storage device icon.
4 Click Continue. Parallels Transporter Agent collects information about the Windows PC. 5 If you want to log in to Windows automatically whenever you start up Windows, select Enable
Automatic Logon and specify the Administrator's password When ready, click Continue.
6 Choose whether you want to migrate all your files and data or only Windows applications.
When ready, click Continue.
7 Choose where you want to store your data. You can also click Customize and select which
Windows volumes to migrate.
When ready, click Continue.
8 In the next step there's a warning about Windows activation that might be required when you
start using it. To proceed, read this message, select I want to continue and click Continue.
9 Once the migration is complete, click Done to quit Parallels Transporter Agent. 10 Disconnect the storage device from the Windows PC and connect it to your Mac. 11 On your Mac, open Parallels Desktop and choose File > New. 12 Select Migrate Windows from a PC and click Continue. 13 Select External storage device and click Continue.
23
Install or Import Windows
14 Click Choose and locate where you chose to store your data in step 7. Then click Continue. 15 Choose what for you're going to primarily use Windows. Its settings will be tuned to best fit
your needs.
16 Choose where you want to install Windows and your data, and then click Continue. 17 Once the migration is complete, click Done. 18 Start Windows (p. 28). 19 When Windows boots up, choose Actions > Install Parallels Tools and follow the onscreen
instructions.
Note: To be able to install Parallels Tools, you must be logged in to Windows as an administrator.

Solving Problems

Read this section if you have problems importing your data from a Windows PC.
General Tips
This section provides solutions to some errors that may occur during the import process.
Parallels Transporter Agent Doesn't Work Correctly
If you experience any problems while importing, make sure that the snapman.sys driver is installed in C:\WINDOWS\system32\drivers\.
If the snapman.sys driver is not installed, follow these steps:
1 Uninstall Parallels Transporter Agent. 2 Restart your Windows PC. 3 Reinstall Parallels Transporter Agent. 4 Restart your Windows PC again. 5 Try to import Windows and your data again.
Import is Interrupted by an Error
If the import process is interrupted by an error, do the following:
1 From the Start menu, choose My Computer. 2 In the Hard Disk Drives pane, right-click the volume you want to import, and choose
Properties.
3 In the Properties pane, click the Tools tab, and in the Error Checking section, click the
Check Now button.
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Install or Import Windows
4 In the Check Disk window, select Automatically fix file system errors and Scan for and
attempt recovery of bad sectors, and then click Start.
5 Wait till the disk is scanned and errors are fixed.
Dynamic Volumes are not Imported
Only basic volumes can be imported. You can't import dynamic volumes using Parallels Desktop.
The only way to import the data stored on a dynamic disk is to copy the data to a basic disk on your Mac and then import the basic disk.
If Your Mac Fails to Connect with Parallels Transporter Agent
Firewall applications may block connections between your Mac and Parallels Transporter Agent on the Windows PC.
Firewall problems in Mac OS X
If your Mac fails to connect with Parallels Transporter Agent on your Windows PC, the reason may be that the built-in Mac firewall blocks the connection to Parallels Transporter Agent.
To enable connections between your Mac and Parallels Transporter Agent and prevent further blocking, you can configure the firewall settings in Mac OS X by doing the following:
1 From the Apple menu, choose System Preferences, and then click Security. 2 Click the Firewall tab. 3 Configure the necessary settings.
If you try to search for Parallels Transporter Agent by typing the Windows PC IP address manually, you may receive a message saying that Parallels Transporter Agent is blocked. Click the Unblock button.
Firewall problems in Windows
Microsoft Windows operating system has a built-in firewall that blocks connections to and from other computers. When starting Parallels Transporter Agent for the fist time, you may see a message saying that Windows Firewall has blocked some features of the program.
To enable the connection between your Mac and Parallels Transporter Agent, click Unblock.
To prevent this problem from happening again, add Parallels Desktop and/or Parallels Transporter Agent to the firewall exceptions (the list of applications allowed to communicate through the firewall):
1 From the Start menu, choose Control Panel > Network Connections. 2 In the Network Tasks pane, click Change Windows Firewall Settings.
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Install or Import Windows
3 Add Parallels Desktop and/or Transporter Agent to the firewall exceptions list.
If Parallels Doesn't Detect Windows Correctly
If Parallels Desktop detects the source operating system (Microsoft Windows XP or Windows Vista computer) incorrectly, make sure that neither of your Windows programs are running in compatibility mode - a special mode of Windows allowing you to run applications that are incompatible with your version of Windows.
See Windows Help for more information.
Problems Using a Program After an Import
Programs that depend on specific hardware may not work in Parallels Desktop.
If you import from several source volumes, the disk drive letters are changed. Make sure that the program paths are set correctly. See Windows Help for more information.

Use Boot Camp with Parallels Desktop

Boot Camp is a feature of Mac OS X that lets you start up your Mac in Windows. If you have already installed Windows 8, Windows 7, Windows Vista, or Windows XP on your Mac using Boot Camp, you can set Parallels Desktop to work with Boot Camp using either of these two options:
Set Parallels Desktop to run Windows from the Boot Camp partition: Changes you make in
Windows programs either while working in Mac OS X or when you start up your Mac in Windows using Boot Camp will be reflected in both places.
Windows running from Boot Camp has the following limitations:
It can't be paused
It can't be saved as a snapshot (p. 114)
It can't run in Safe Mode
It can't be compressed
Import Windows and your data from Boot Camp into Parallels Desktop: Windows running
from Parallels Desktop doesn't have the above listed limitations. Boot Camp and Parallels Desktop are separate. Changes you make in Windows programs while working in Mac OS X are not reflected when you start up your Mac in Windows using Boot Camp.
Set Parallels Desktop to run Windows from the Boot Camp Partition
1 Open Parallels Desktop (in the Applications folder) and choose File > New. 2 Click Boot Camp, and then follow the onscreen instructions.
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Install or Import Windows
Note: If you plan to start up in Windows using Boot Camp, it is recommended that you shut down Windows in Parallels Desktop rather than suspending Windows.
Import Windows and Your Data from Boot Camp into Parallels Desktop
1 Set Parallels Desktop to use Boot Camp, as described in the steps above. 2 Right-click (Control-click) the Boot Camp version of Windows in Parallels Desktop Control
Center and choose Import Boot Camp.
Note: Windows must be shut down.
3 Click Import. 4 Locate where you want to store Windows and your data, and then click Choose.
Windows and all your data are imported from Boot Camp. You can still use the original Boot Camp Windows installation, separately from Parallels Desktop.
Important: The first time you start Windows after setting Parallels Desktop to work with Boot Camp,
Parallels Tools are installed to allow seamless operation between Windows and Mac OS X. Once Parallels Tools are installed, you're prompted to restart Windows.

Import from an Earlier Parallels Desktop or Other Virtualization Application

With Parallels Desktop 11 for Mac you can use Windows that you set up using earlier versions of Parallels Desktop, as well as VMware Fusion, Microsoft Virtual PC, and VirtualBox:
1 Open Parallels Desktop (in the Applications folder) and choose File > Open. 2 Select the Windows data file you want to import, then click Open and follow the onscreen
instructions.
Parallels Desktop data files end with .pvm.
VMware files end with .vmx.
Virtual PC files end with .vmc.
• VirtualBox files end with .xml or .vbox.
You can also simply drag a Parallels .pvm file to Parallels Desktop Control Center to add it to Parallels Desktop.
3 Start Windows (p. 28). 4 Choose Actions > Install Parallels Tools and follow the onscreen instructions.
27
C HAPTER 4

Use Windows on Your Mac

Read this chapter to find out all about using Windows programs on your Mac. Learn how to get started using Windows programs, set how Windows programs work with Mac OS X, share applications, files, and folders between Mac OS X and Windows, connect devices, print, customize your keyboard, and more.
In This Chapter
Get Started .............................................................................................................. 28
Set How Windows Works with Mac OS X................................................................. 37
Set Media Files to Open in Windows 8 Apps ............................................................ 62
Mouse, Trackpad, and Keyboard ............................................................................. 62
Connect External Devices......................................................................................... 73
Connect Bluetooth Devices ...................................................................................... 76
Print from Windows .................................................................................................. 77
Use the Built-in iSight Camera or Another Webcam.................................................. 84
Show a Presentation on an External Monitor or Projector ......................................... 85
Protect Your Data..................................................................................................... 86
Connect to the Internet or a Network........................................................................ 89
Optimize Performance.............................................................................................. 94
Use Windows on Your iPad, iPhone or Android Device............................................. 99
Save a Picture of the Screen .................................................................................... 100
Set the Appearance of Virtual Machine Dock Icons................................................... 101
Allow Windows Updates While Your Mac is Sleeping................................................ 101
Translate Words in Windows .................................................................................... 102

Get Started

In this section, learn how to start Windows, open a Windows program, install more Windows programs, and shut down or suspend Windows.

Start Windows

To use Windows programs on your Mac, Windows must be running.
The simplest way to start Windows is to open a Windows program (p. 29). If Windows isn't already running when you open a Windows program, it starts automatically in Coherence mode (p. 38).
Use Windows on Your Mac
Important: If Windows was previously shut down, you may need to enter your Windows password.
You can also start Windows by doing the following:
1 Open Parallels Desktop. 2 In Parallels Desktop Control Center, click the Power Button below Windows.
3 Click anywhere in the Windows window that appears.
Windows starts and you can begin using Windows programs alongside Mac OS X.

Open a Windows Program

Opening a Windows program is as easy as opening a Mac application. Here are several ways to open Windows programs:
From the Windows Applications folder in the Dock
From the Windows Start menu
From the Mac OS X Finder
From the Dock
Using Spotlight searching
Using Launchpad (if you are using Mac OS X Lion or later)
Note: All Windows program icons can be easily identified by the Parallels Desktop symbol in the lower-right corner of the icon.
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Use Windows on Your Mac
Windows Applications Folder
This folder is available in the OS X Dock and contains all your Windows programs. As you install more programs, they are automatically added.
To open a Windows program using the Windows Applications folder:
Click the folder, and then choose a program.
To add the Windows applications folder to the Dock:
1 Do one of the following:
Click the Parallels icon
If the Parallels Desktop menu bar is visible at the top of the screen, choose Actions >
Configure.
2 Click Options and then click Applications. 3 Be sure Share Windows applications with Mac is selected, and then select Show Windows
applications folder in Dock.
in the menu bar and choose Configure.
Windows Start Menu
To open a Windows program from the Start menu:
1 Do one of the following:
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