Parallels Desktop - 10.0 User's Guide
Parallels Desktop® 10 for
Mac
User's Guide
Copyright © 1999-2014 Parallels IP Holdings GmbH and its affiliates. All rights reserved.
Parallels IP Holdings GmbH
Vordergasse 59
8200 Schaffhausen
Switzerland
Tel: + 41 52 632 0411
Fax: + 41 52 672 2010
www.parallels.com
Copyright © 1999-2014 Parallels IP Holdings GmbH and its affiliates. All rights reserved.
This product is protected by United States and international copyright laws. The product’s underlying technology,
patents, and trademarks are listed at http://www.parallels.com/trademarks.
Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft
Corporation.
Apple, Mac, the Mac logo, Mac OS, iPad, iPhone, iPod touch, FaceTime HD camera and iSight are trademarks of Apple
Inc., registered in the US and other countries.
Linux is a registered trademark of Linus Torvalds.
All other marks and names mentioned herein may be trademarks of their respective owners.
Contents
Welcome to Parallels Desktop..................................................................................9
What You Can Do ........................................................................................................... 10
Set Up Your Mac to Use Windows Programs.................................................................. 10
Other Operating Systems................................................................................................ 11
Install or Upgrade Parallels Desktop ......................................................................12
What You Need .............................................................................................................. 13
Install Parallels Desktop................................................................................................... 14
Register Parallels Desktop............................................................................................... 14
Activate Parallels Desktop ............................................................................................... 15
Purchase Parallels Desktop.............................................................................................15
Upgrade Parallels Desktop.............................................................................................. 16
Install Software Updates........................................................................................................ 17
Set the Language............................................................................................................ 18
Install or Import Windows .......................................................................................19
Install Windows ............................................................................................................... 20
Import Your Data from a PC............................................................................................ 21
Overview of Methods for Importing........................................................................................ 21
Requirements for Importing Your Data .................................................................................. 22
Step 1: Install Parallels Transporter Agent on Your Windows PC........................................... 22
Step 2: Import Your Data....................................................................................................... 22
Solving Problems................................................................................................................... 27
Use Boot Camp with Parallels Desktop ........................................................................... 31
Import from an Earlier Parallels Desktop or Other Virtualization Application...................... 32
Try Windows 8.1 for Free ................................................................................................32
Use Windows on You
Get Started ..................................................................................................................... 33
r Mac.....................................................................................33
Start Windows....................................................................................................................... 34
Open a Windows Program .................................................................................................... 35
Install Windows Programs ..................................................................................................... 39
Shut Down or Suspend Windows.......................................................................................... 40
Contents
Set How Windows Works with Mac OS X .......................................................................44
Merge Windows and Mac OS X............................................................................................. 44
Set Windows to Appear in a Single Window.......................................................................... 49
Set Windows to Take Up the Whole Screen .......................................................................... 51
About Using Windows 8 with Parallels Desktop..................................................................... 55
Set Windows 8 to Work Like Windows 7............................................................................... 57
Set Windows to Look Like Mac OS X .................................................................................... 58
Set a Program to Open When You Insert a CD or DVD ......................................................... 58
Share Items Between Mac OS X and Windows ..................................................................... 59
Apply Mac OS X Parental Controls to Windows..................................................................... 74
Set Media Files to Open in Windows 8 Apps ................................................................... 74
Mouse, Trackpad, and Keyboard .................................................................................... 75
Set Your Mouse or Trackpad to Right-Click and Middle-Click ............................................... 76
Control Programs with Trackpad Gestures or the Apple Remote .......................................... 78
Use Keyboard Shortcuts ....................................................................................................... 80
Customize Keyboard Shortcuts............................................................................................. 81
Create New Keyboard Shortcuts........................................................................................... 84
See and Change Windows Input Language In OS X.............................................................. 85
Mouse & Keyboard Settings .................................................................................................. 87
Connect External Devices ...............................................................................................89
Adjust Devices Settings ......................................................................................................... 92
Connect Bluetooth Devices............................................................................................. 94
Print from Windows......................................................................................................... 95
Share a Printer Connected to Your Mac ................................................................................ 96
Set Up a Printer Using Bonjour.............................................................................................. 98
Set Up a Network Printer..................................................................................................... 100
Set Up a USB Printer........................................................................................................... 103
Create a PDF File ................................................................................................................ 103
Use the Built-in iSight Camera or Another Webcam ......................................................104
Show a Presentation on an External Monitor or Projector .............................................. 105
Protect Your Data .........................................................................................................106
Protect Your Data from Viruses ........................................................................................... 107
Isolate Mac OS X from Windows ......................................................................................... 108
Work in Windows Without Saving Changes......................................................................... 108
Set Password Requirements ............................................................................................... 109
Encrypt Windows to Protect It from Unauthorized Use ........................................................ 110
Connect to the Internet or a Network ............................................................................ 111
Share Network Settings Between Mac OS X and Windows................................................. 111
Apply Separate Network Settings to Windows .................................................................... 112
Use Host-Only Network Settings ......................................................................................... 113
Use Wi-Fi with Windows...................................................................................................... 115
Connect Windows to a VLAN .............................................................................................. 115
Optimize Performance................................................................................................... 116
Set How Much Memory is Allocated to Windows ................................................................ 116
Optimization Settings........................................................................................................... 118
Optimize 3D Graphics Performance on a MacBook Pro ...................................................... 121
Speed Up Games and Graphics Programs ......................................................................... 121
Pause Windows When No Programs Are Open................................................................... 122
Optimize Virtual Machine for Games, Graphics, Productivity, or Development..................... 122
Contents
Use Windows on Your iPad, iPhone or Android Device .................................................123
Save a Picture of the Screen ......................................................................................... 124
Set the Appearance of Virtual Machine Dock Icons ....................................................... 124
Allow Windows Updates While Your Mac is Sleeping ....................................................125
Translate Words in Windows......................................................................................... 125
Advanced Topics................................................................................................... 126
Work with Virtual Machines ........................................................................................... 126
Supported Guest Operating Systems.................................................................................. 127
About Virtual Machines........................................................................................................ 129
Change the Virtual Machine Name ...................................................................................... 132
Clone a Virtual Machine ....................................................................................................... 133
Back Up a Virtual Machine .................................................................................................. 134
Browse Virtual Hard Disks in Mac OS X............................................................................... 136
Create and Use Virtual Machine Templates ......................................................................... 138
Save Snapshots of a Virtual Machine................................................................................... 140
Change Virtual Machine Configuration at Runtime............................................................... 144
Use Mouse Wheel Horizontal Scrolling ................................................................................ 145
Remove a Virtual Machine ................................................................................................... 146
Download Pre-configured Virtual Appliances ....................................................................... 147
Set the Guest OS Type and Version .................................................................................... 148
Contents
Set How Many Processors are Allocated to a Virtual Machine............................................. 148
Check Your Virtual Machine CPU and Memory Usage......................................................... 148
Enable Spoken Commands................................................................................................. 149
Get Acronis Online Backup ................................................................................................. 150
Use AppleScript with the Guest OS..................................................................................... 150
Quickly Free Up Disk Space ................................................................................................ 150
Use Other Operating Systems on Your Mac.................................................................. 151
Import Linux and Your Data from a PC................................................................................ 151
Use Linux in Coherence Mode............................................................................................. 152
Install Windows 98 .............................................................................................................. 154
Improve Graphics Performance in Windows NT/98/ME....................................................... 157
Customize the Keyboard for the Guest OS.......................................................................... 159
Use OS X as a Guest OS..................................................................................................... 162
Install or Update Parallels Tools..................................................................................... 164
Parallels Tools Overview ...................................................................................................... 165
Parallels Tools for Windows................................................................................................. 167
Parallels Tools for Linux ....................................................................................................... 169
Parallels Tools for Mac ........................................................................................................ 174
Install Sound Driver in OS/2 and eComStation .................................................................... 175
Modality Mode .............................................................................................................. 176
Hide and Show Parallels Desktop.................................................................................. 178
Disable Automatically Suspending Windows ................................................................. 178
Remove Parallels Desktop............................................................................................. 179
Advanced Preferences .................................................................................................. 179
Shared Networking Settings ................................................................................................ 182
Host-Only Networking Settings ........................................................................................... 185
Advanced Settings........................................................................................................ 186
Adding and Removing Devices...................................................................................... 188
Support for Virtual and Real Disks ....................................................................................... 190
Initialize a Newly Added Disk ............................................................................................... 192
Hardware Settings ........................................................................................................194
CPU and Memory................................................................................................................ 195
Boot Order .......................................................................................................................... 196
Video................................................................................................................................... 198
Contents
Floppy Disk ......................................................................................................................... 200
CD/DVD-ROM..................................................................................................................... 202
Hard Disk ............................................................................................................................ 204
Network Adapter ................................................................................................................. 208
Printer Port .......................................................................................................................... 210
Serial Port............................................................................................................................ 212
Sound ................................................................................................................................. 214
USB & Bluetooth ................................................................................................................. 216
Tips and Troubleshooting ..................................................................................... 218
Install Parallels Tools for Seamless Operation Between Windows and Mac OS X .......... 219
Find Settings................................................................................................................. 219
Restore Virtual Machine Default Settings ....................................................................... 220
I Can't Activate Parallels Desktop.................................................................................. 220
Activate Parallels Desktop When Your Mac Isn't Connected to the Internet......................... 221
Memory Usage Problems..............................................................................................223
Windows Seems Slow .................................................................................................. 224
Pressing Ctrl+Alt+Del .................................................................................................... 225
My Password Isn't Working........................................................................................... 225
My Virtual Machine Doesn't Boot ..................................................................................226
I'm Having Problems Connecting to the Internet............................................................ 226
Configure 5.1 or 7.1 Surround Sound in a Virtual Machine ............................................227
Run Windows Phone Emulator......................................................................................229
I'm Having Problems with Antivirus Software................................................................. 232
The F8 Key Isn't Working Correctly ............................................................................... 232
A Password is Required to Open the Virtual Machine Configuration ..............................232
Windows or Windows Programs Ask for Reactivation ................................................... 233
Change Password in Windows via Command Line Interface .........................................234
Configuring a Network in Linux...................................................................................... 235
Installing the GCC Package and Kernel Sources in Linux ..............................................236
Checking the Build Number ..........................................................................................236
Report a Problem and Request Support .......................................................................237
Contents
More Resources .................................................................................................... 239
Visit the Parallels Desktop Twitter and Facebook Pages................................................ 239
Visit the Parallels Convenience Store............................................................................. 240
Glossary.................................................................................................................241
Index ...................................................................................................................... 245
C HAPTER 1
Welcome to Parallels Desktop
Congratulations on purchasing Parallels Desktop 10 for Mac. You no longer have to choose
between the Mac and the PC. Parallels Desktop lets you use Windows side-by-side with OS X on
your Mac.
Use this guide to quickly set up and start using Parallels Desktop.
In This Chapter
What You Can Do .................................................................................................... 10
Set Up Your Mac to Use Windows Programs ........................................................... 10
Other Operating Systems ......................................................................................... 11
Welcome to Parallels Desktop
What You Can Do
With Parallels Desktop, you can:
• Open Windows programs side-by-side with your Mac OS X applications, without having to
restart
• Copy and paste text and drag and drop objects between Mac and Windows applications
• Run Windows games and other 3D programs
• Transfer all your data from a PC and use it on your Mac
• Easily share files, devices, and other resources between Windows and the Mac
• Install other operating systems, such as trial versions of Windows, Linux, another copy of OS X,
and free virtual appliances; and use them together
• And much more
Set Up Your Mac to Use Windows Programs
After just a few steps, you can begin using Windows programs on your Mac. Setting up your Mac
to run Windows programs involves the following steps:
Step 1: Install Parallels Desktop (p. 12).
Step 2: Install Windows
Step 3: Install your Windows programs (p. 39).
You only nee
your Mac anytime you like, just as you do with your Mac applications.
d to follow these steps once. Then you can open and use your Windows programs on
on your Mac (p. 19).
10
Welcome to Parallels Desktop
Other Operating Systems
Important: This guide is focused on using Parallels Desktop with Windows XP or Windows 7.
Using Parallels Desktop 10 for Mac you can run several other kinds of operating systems (p. 127)
on your Mac, such as several flavors of Linux and Unix, Mac OS X Server, Windows 8, older
versions of Windows, and more.
Finding Information On Running Other Operating Systems
You can find much more information and details on using Parallels Desktop to run other operating
systems on your Mac by checking the resources listed in More Resources (p. 239).
Additionally, though
to supported operating systems other than Windows XP and Windows 7. And some important
instructions relating to other operating systems are in the Advanced Topics (p. 126) section.
not explicitly stated, many of the instructions presented in this guide also apply
11
C HAPTER 2
Install or Upgrade Parallels Desktop
Follow the instructions in this chapter to install or upgrade Parallels Desktop.
Note: You can either purchase a boxed version of Parallels Desktop 10 or purchase and download it
from the Parallels website.
In This Chapter
What You Need ........................................................................................................ 13
Install Parallels Desktop ............................................................................................14
Register Parallels Desktop ........................................................................................14
Activate Parallels Desktop......................................................................................... 15
Purchase Parallels Desktop ...................................................................................... 15
Upgrade Parallels Desktop........................................................................................ 16
Set the Language .....................................................................................................18
Install or Upgrade Parallels Desktop
What You Need
To install and set up Parallels Desktop 10 for Mac, you need:
• A Mac computer with:
• An Intel Core 2 Duo processor or better.
Note: Parallels desktop can only be installed on Intel-based Macs running the 64-bit kernel.
Please see http://support.apple.com/kb/HT3770 for more details.
• At least 2GB of RAM (4GB recommended to run Windows 7)
Note: Your Mac must have enough RAM memory to use Mac OS X and its applications plus the
memory required for each additional operating system (and its programs) that you want to use
simultaneously.
• At least 650 MB of space available on the boot volume (the volume that has Mac OS X) for
Parallels Desktop installation
• Enough free disk space for each virtual machine and its applications (at least 15 GB for each
installation of Windows)
• OS X 10.9 Mavericks, OS X 10.8 Mountain Lion or later, OS X Lion 10.7.4 or later, or Mac
OS X Snow Leopard v10.6.8 or later
To identify your computer's processor, memory, and Mac OS X version, choose Apple
menu > About This Mac.
• Internet connection required for product activation, select features, and online updates
• One of the following:
• A Windows installation disc, or other installation media for the operating systems you want
to use alongside Mac OS X
• An Internet connection to download and install freely available operating system such as
Ubuntu or Google Chrome.
• If you're using OS X Lion or later, you can set up a second copy of OS X to be used as a
guest operating system alongside your main system, without having to purchase or
download another copy of OS X.
For a list of operating systems that Parallels Desktop supports for use with your Mac, see
Supported Guest Operating Systems (p. 127) or go to
http://www.parallels.com/products/desktop/system-requirements/.
13
Install or Upgrade Parallels Desktop
Install Parallels Desktop
You can be up and running with Parallels Desktop in a few easy steps:
1 Make sure you have the latest version of Mac OS X by choosing Apple menu > Software
Update (you must have an Internet connection).
If a later version of Mac OS X is available, select it and click Install.
2 Do one of the following:
• If you downloaded Parallels Desktop from the Parallels website, double-click the disk image
file, most likely in your Downloads folder (the file has the extension ".dmg" at the end).
• If you purchased a boxed copy of Parallels Desktop, insert the installation disc.
Note: If your Mac doesn't have a DVD-ROM, you can use the download link, available in the retail box,
to download Parallels Desktop over the Internet.
3 Double-click the Install icon and follow the onscreen instructions to install Parallels Desktop.
Register Parallels Desktop
After installation, you must register Parallels Desktop. Registering allows you to:
• Automatically download and install the latest Parallels Desktop updates.
• Create a backup copy of the product key on the Parallels web server and restore it at any time.
• Easily contact the Parallels support team, using the support code.
• Stay informed about Parallels news and announcements.
14
Install or Upgrade Parallels Desktop
Activate Parallels Desktop
Once the registration is finished, you must enter your Product Activation Key to activate Parallels
Desktop.
If you purchased Parallels Desktop from the Parallels Online Store, a key was sent to the email
address you provided. If you bought a boxed copy, you can find your key printed on the installation
disc sleeve.
Note: If you bypass the activation dialog, you can activate Parallels Desktop later by choosing Parallels
Desktop > Activate Product and entering your Product Activation Key.
If You Don't Have A Product Activation Key
If you don't have a key already, you can get one by choosing Parallels Desktop > Activate
Product. Then, to get a free trial Product Activation Key so you can try out Parallels Desktop for a
limited time, click Get Trial. Or to purchase a key that lets you use Parallels Desktop permanently,
click Buy.
If Your Mac Isn't Connected to the Internet
It's easiest to activate Parallels Desktop when your Mac is connected to the Internet, but if you
have another computer or device that's connected, you can use that (p. 221).
Purchase Parallels Desktop
If you're using a trial version of Parallels Desktop 10, you can easily purchase the full version right
from the application interface. To do so:
1 Click Buy in the About Parallels Desktop window or when you see the promo.
2 Choose one of the following:
• Upgrade: Select this option to upgrade your current version of Parallels Desktop. Please
keep in mind that you will need the activation key for your previous version. If the Upgrade
option is selected by default, Parallels Desktop has already automatically detected the key
for the previous version. If not, please make sure you have it.
Note: Only Parallels Desktop 8 and 9 can be upgraded to Parallels Desktop 10.
• Buy Full Version: Select this option to purchase Parallels Desktop if you have never used it
before or your version cannot be upgraded.
3 Follow the onscreen instructions.You may need to scroll down to see all the information.
15
Install or Upgrade Parallels Desktop
Upgrade Parallels Desktop
If you already have Parallels Desktop 8 or 9 follow these steps to upgrade to Parallels Desktop 10.
1 If you haven't already done so, purchase and download a "Parallels Desktop 10 for Mac
Upgrade," available from the Parallels Online Store at www.parallels.com/buyonline.
A Product Activation Key is sent to the email address you provide.
2 If Parallels Desktop is open, quit Parallels Desktop.
3 Follow the instructions to install Parallels Desktop 10. See Install Parallels Desktop (p. 14).
During install
computer.
4 Open Parallels Desktop and enter your upgrade Product Activation Key.
If you were using a trial version of Parallels Desktop or you purchased a previous version but
haven't installed it on your computer, you will also be prompted to enter a full or upgrade key
for that version.
Note: To upgrade from Parallels Desktop 2, 3, 4, 5, 6 or 7 you must purchase Parallels Desktop 10 at full
retail price.
ation, the previous version of Parallels Desktop is automatically removed from your
Troubleshooting
If you have any problems upgrading Parallels Desktop, you can find troubleshooting information at
www.parallels.com/support/home or by opening Parallels Desktop and choosing Help > Solving
Problems.
16
Install or Upgrade Parallels Desktop
Install Software Updates
Periodically, Parallels provides free software updates to improve Parallels Desktop.
By default, Parallels Desktop is configured to automatically check for and download available
software updates once a week. When an update is available, Parallels Desktop prompts you to
install it. Simply follow the onscreen instructions.
Adjust Software Update Settings
1 Do one of the following:
• Click the Parallels icon
Preferences. Then click General.
• If the Parallels Desktop menu bar is visible at the top of the screen, choose Parallels
Desktop > Preferences, and then click General.
in the menu bar, press and hold the Option (Alt) key and choose
17
Install or Upgrade Parallels Desktop
2 Do one of the following:
• To adjust the frequency that Parallels checks for software updates, choose Never, Once a
Day, Once a Week, or Once a Month from the Check for Updates menu.
• To choose whether you want Parallels Desktop to download updates automatically, select
or deselect Download updates automatically.
If you choose not to download updates automatically, Parallels Desktop notifies you when
an update is available and asks whether you want to download it.
Check for an Update Manually
• Follow the instructions in step 1 above and then click Check Now. You can also choose
Check for Updates from the Parallels Desktop application menu.
Note: To check for updates and download them, your Mac must be connected to the Internet and you
must register your copy of Parallels Desktop (p. 14).
Set the Language
You can set which language the Parallels Desktop interface uses by doing the following:
1 Quit Parallels Desktop.
2 Choose Apple menu > System Preferences, click Language & Text, and then click
Language.
3 Drag the language you want to the top of the list. If you don't see the language you want to use
in the list, click Edit List.
4 Open Parallels Desktop.
If the primary language you chose is supported by Parallels Desktop, the menus and interface
text appear in that language. If the primary language you selected isn't supported, menus
appear in the first language listed that Parallels Desktop supports.
18
C HAPTER 3
Install or Import Windows
There are a few ways to get Windows up and running on your Mac:
• Install Windows (p. 20)
• Import your data fro
• Use Windows that you
• Import Wind
32)
ows from a previous version of Parallels Desktop or other virtualization software (p.
m a Windows PC (p. 21)
already have installed from a Boot Camp partition (p. 31)
In This Chapter
Install Windows.........................................................................................................20
Import Your Data from a PC .....................................................................................21
Use Boot Camp with Parallels Desktop..................................................................... 31
Import from an Earlier Parallels Desktop or Other Virtualization Applicatio
Try Windows 8.1 for Free..........................................................................................32
n................ 32
Install or Import Windows
Install Windows
If you have a Windows installation source (a DVD disc, an image file, or a USB storage) and a valid
Windows product key, you can install Windows on your Mac and use it with Parallels Desktop.
To install Windows:
1 Open Parallels Desktop (in the Applications folder) and choose File > New.
2 If you have a Windows installation disc, insert it into the DVD drive. If you have a USB storage
with Windows, connect the storage to the Mac.
3 Click Install Windows or another OS from a DVD or image file.
4 Parallels Desktop scans for and lists installable operating systems. If you see the version of
Windows you want to install, select it, click Continue and go to step 6.
5 If the Windows installation source didn't show up automatically in Step 4, click Locate
manually to browse for it manually. You can browse from the following sources:
• DVD: If you have a Windows DVD, insert it into the DVD drive. Once Windows is detected,
click Continue. If your Mac doesn't have a DVD drive, you can use an Apple SuperDrive,
another Mac's DVD drive via Remote Disc, or make an image from the disc.
• Image File: If you have a Windows image file, click Image File and drag the image to the
Parallels Wizard window. Once Windows is detected, click Continue.
• USB Drive: If you have a bootable USB installer with Windows, click USB Drive and
connect the drive to the Mac. Once Windows is detected, click Continue.
Note: Parallels Desktop may fail to detect some operating systems (for example, the latest Linux
distributions). If this happens but you're sure that the operating system can be installed, click Continue,
specify the OS type manually (if it's not listed, choose Other), and follow the onscreen instructions.
6 Be sure to leave Express installation selected.
Note: If you deselect Express installation, you'll need to install Parallels Tools (p. 219) after the
installation to allow the most seamless operation between Windows and Mac OS X.
7 Choose what for you're going to primarily use Windows. Its settings will be tuned to best fit
your needs.
8 If you are installing Windows 8, select how you want it to work:
• Like Windows 8: Windows 8 boots to the Start screen and Windows 8 applications run in
full screen only.
• Like Windows 7: Windows 8 boots to the desktop, Windows 8 applications run in resizable
windows, and the Start menu is available.
9 Choose where you want to store Windows from the Location menu.
20
Install or Import Windows
By default, Parallels Desktop stores Windows in your Documents > Parallels folder. To
allow all users of your computer to have access to this installation of Windows, select Share
with other users of this Mac.
10 If you want to pre-set things like how much memory Windows uses or whether it starts
automatically when you open Parallels Desktop, select Customize settings before
installation. You can also adjust these settings after the operating system is installed.
11 Click Continue.
The assistant installs Windows.
Once Windows is installed, you can start it up by opening a Windows program (p. 35) or by clicking
the power b
Important: The first time you start Windows, Parallels Tools are installed to allow seamless operation
between Windows and Mac OS X. Once Parallels Tools are installed, you're prompted to restart
Windows.
If you didn't select Express installation in step 6 above, you must install Parallels Tools manually (p.
219).
utton in Parallels Desktop Control Center.
When you install Windows, Parallels Desktop creates an administrator account with a blank
password. Once the installation is complete, it is recommended that you change this password.
Note: You can also install Windows from a disk image file (p. 190) of an installation disc. Simply choose
the disk image file in step 4 above. Parallels Desktop supports ISO, DMG, CUE, and CCD disk images.
Import Your Data from a PC
You can import all your data from a Windows PC to Parallels Desktop on your Mac. Then you can
continue to work with all your Windows programs, files, and data, side-by-side with Mac OS X.
Overview of Methods for Importing
You can import your data using one of the following:
• Network (p. 23): If both the Windows
import your data over the network.
• External storage device (p. 26): You can trans
storage device, such as an external hard drive. Then, you can connect the device to your Mac
and import your data into Parallels Desktop.
PC and your Mac are connected to a network, you can
fer the data from a Windows PC to an external
21
Install or Import Windows
Requirements for Importing Your Data
To import your data to your Mac, you need a Windows computer with:
• Windows 8, Windows 7, Windows Vista, or Windows XP with Service Pack 2 or later.
Note: You can also use a computer running Windows Server 2008 R2 (64-bit only), Windows Server
2008, or Windows 2000 Professional (32-bit only).
• An Intel or AMD (700 MHz or higher) x86 or x64 processor
• At least 256 MB of RAM
• At least 70 MB of hard disk space for installing Parallels Transporter Agent
• One of the following:
• An Ethernet port for transferring your data over network
• An external storage device, such as a USB hard disk
Note: Parallels Desktop does not support migrating Windows dynamic volumes. These are volumes
which size is not fixed as in basic volumes. They are migrated as data disks only. You can later add them
(p. 188) to an already existing virtual machine.
Step 1: Install Parallels Transporter Agent on Your Windows PC
To import your data you must first install the Parallels Transporter Agent software on the Windows
PC.
To install Parallels Transporter Agent:
12 Do one of the following:
• If you purchased a physical copy of Parallels Desktop, insert the Parallels Desktop
installation DVD into your Windows PC. If the installation doesn't start automatically, locate
and double-click the Parallels Transporter Agent.exe file on the disc.
• Download Parallels Transporter Agent for Windows from the Parallels website at
http://www.parallels.com/download/desktop/ and double-click the installation file.
If your computer is connected to the Internet, Parallels Transporter Agent checks for available
updates. If an update is available, click Download and Install New Version.
13 Follow the onscreen instructions to install Parallels Transporter Agent.
Step 2: Import Your Data
Follow one of the methods below to import your data from your PC to your Mac.
22
Install or Import Windows
Over a Network
Important: After importing your data, you may need to reactivate some of your Windows programs
using the activation keys you received when you purchased the programs.
To import your data from a PC over a network:
1 Turn on your Mac and your Windows PC and log in.
2 Make sure that Windows Firewall (p. 29) is turned off. You can turn it o
finished.
3 On the Windows PC, open Parallels Transporter Agent by clicking the Start menu and choosing
All Programs > Parallels > Parallels Transporter Agent.
n again after the import is
23
Install or Import Windows
4 On your Mac, open Parallels Desktop and choose File > New.
5 Select Migrate Windows from a PC and click Continue.
6 Select Network and click Continue.
7 Find the passcode displayed in Parallels Wizard on your Mac and enter it in Parallels
Transporter Agent on your Windows PC.
If the remote PC and Mac are not connected to the same network, you can transfer the remote
PC using its name or IP address. To do so, click Use IP address instead, select the Windows
PC name from the list or type the IP address, and click Continue.
24
Install or Import Windows
8 If you have chosen to use the computer name or IP address, provide the Windows
administrator credentials. Parallels Desktop connects to Parallels Transporter Agent and starts
collecting information about the source computer.
9 If you want to log in to Windows automatically whenever you start up Windows, select Enable
Automatic Logon. When ready, click Continue.
10 Choose whether you want to migrate all your files and data or only Windows applications.
When ready, click Continue.
11 Choose what for you're going to primarily use Windows. Its settings will be tuned to best fit
your needs.
12 Choose where you want to install your data. You can also click Customize and select which
Windows volumes to migrate.
When ready, click Continue.
13 In the next step there's a warning about Windows activation that might be required when you
start using it. To proceed, read this message, select I want to continue and click Continue.
14 Once the migration is complete, click Done.
15 Start Windows (p. 34).
16 When
Windows boots up, choose Actions > Install Parallels Tools and follow the onscreen
instructions.
Note: To be able to install Parallels Tools, you must be logged in to Windows as an administrator.
25
Install or Import Windows
Using an External Storage Device
Important: After importing your data, you may need to reactivate some of your Windows programs
using the activation keys you received when you purchased the programs.
To import your data from a PC using an external storage device:
1 Connect an external storage device to your Windows PC.
2 On the Windows PC, open Parallels Transporter Agent by clicking the Start menu and choosing
All Programs > Parallels > Parallels Transporter Agent.
3 Click the external storage device icon.
4 Click Continue. Parallels Transporter Agent collects information about the Windows PC.
5 If you want to log in to Windows automatically whenever you start up Windows, select Enable
Automatic Logon and specify the Administrator's password When ready, click Continue.
6 Choose whether you want to migrate all your files and data or only Windows applications.
When ready, click Continue.
7 Choose where you want to store your data. You can also click Customize and select which
Windows volumes to migrate.
26
Install or Import Windows
When ready, click Continue.
8 In the next step there's a warning about Windows activation that might be required when you
start using it. To proceed, read this message, select I want to continue and click Continue.
9 Once the migration is complete, click Done to quit Parallels Transporter Agent.
10 Disconnect the storage device from the Windows PC and connect it to your Mac.
11 On your Mac, open Parallels Desktop and choose File > New.
12 Select Migrate Windows from a PC and click Continue.
13 Select External storage device and click Continue.
14 Click Choose and locate where you chose to store your data in step 7. Then click Continue.
15 Choose what for you're going to primarily use Windows. Its settings will be tuned to best fit
your needs.
16 Choose where you want to install Windows and your data, and then click Continue.
17 Once the migration is complete, click Done.
18 Start Windows (p. 34).
19 When
Windows boots up, choose Actions > Install Parallels Tools and follow the onscreen
instructions.
Note: To be able to install Parallels Tools, you must be logged in to Windows as an administrator.
Solving Problems
Read this section if you have problems importing your data from a Windows PC.
27
Install or Import Windows
General Tips
This section provides solutions to some errors that may occur during the import process.
Parallels Transporter Agent Doesn't Work Correctly
If you experience any problems while importing, make sure that the snapman.sys driver is
installed in C:\WINDOWS\system32\drivers\.
If the snapman.sys driver is not installed, follow these steps:
1 Uninstall Parallels Transporter Agent.
2 Restart your Windows PC.
3 Reinstall Parallels Transporter Agent.
4 Restart your Windows PC again.
5 Try to import Windows and your data again.
Import is Interrupted by an Error
If the import process is interrupted by an error, do the following:
1 From the Start menu, choose My Computer.
2 In the Hard Disk Drives pane, right-click the volume you want to import, and choose
Properties.
3 In the Properties pane, click the Tools tab, and in the Error Checking section, click the
Check Now button.
4 In the Check Disk window, select Automatically fix file system errors and Scan for and
attempt recovery of bad sectors, and then click Start.
5 Wait till the disk is scanned and errors are fixed.
Dynamic Volumes are not Imported
Only basic volumes can be imported. You can't import dynamic volumes using Parallels Desktop.
The only way to import the data stored on a dynamic disk is to copy the data to a basic disk on
your Mac and then import the basic disk.
28
Install or Import Windows
If Your Mac Fails to Connect with Parallels Transporter Agent
Firewall applications may block connections between your Mac and Parallels Transporter Agent on
the Windows PC.
Firewall problems in Mac OS X
If your Mac fails to connect with Parallels Transporter Agent on your Windows PC, the reason may
be that the built-in Mac firewall blocks the connection to Parallels Transporter Agent.
To enable connections between your Mac and Parallels Transporter Agent and prevent further
blocking, you can configure the firewall settings in Mac OS X by doing the following:
1 From the Apple menu, choose System Preferences, and then click Security.
2 Click the Firewall tab.
3 Configure the necessary settings.
If you try to search for Parallels Transporter Agent by typing the Windows PC IP address manually,
you may receive a message saying that Parallels Transporter Agent is blocked. Click the Unblock
button.
Firewall problems in Windows
Microsoft Windows operating system has a built-in firewall that blocks connections to and from
other computers. When starting Parallels Transporter Agent for the fist time, you may see a
message saying that Windows Firewall has blocked some features of the program.
To enable the connection between your Mac and Parallels Transporter Agent, click Unblock.
To prevent this problem from happening again, add Parallels Desktop and/or Parallels Transporter
Agent to the firewall exceptions (the list of applications allowed to communicate through the
firewall):
1 From the Start menu, choose Control Panel > Network Connections.
2 In the Network Tasks pane, click Change Windows Firewall Settings.
3 Add Parallels Desktop and/or Transporter Agent to the firewall exceptions list.
If Parallels Doesn't Detect Windows Correctly
If Parallels Desktop detects the source operating system (Microsoft Windows XP or Windows Vista
computer) incorrectly, make sure that neither of your Windows programs are running in
compatibility mode - a special mode of Windows allowing you to run applications that are
incompatible with your version of Windows.
See Windows Help for more information.
29
Install or Import Windows
Problems Using a Program After an Import
Programs that depend on specific hardware may not work in Parallels Desktop.
If you import from several source volumes, the disk drive letters are changed. Make sure that the
program paths are set correctly. See Windows Help for more information.
30
Loading...