Parallels Access User's Manual

Parallels® Access™

User's Guide

Parallels IP Holdings GmbH Vordergasse 59 8200 Schaffhausen Switzerland Tel: + 41 52 632 0411 Fax: + 41 52 672 2010 www.parallels.com

This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/trademarks.

Microsoft, Windows, Windows Server, Windows NT, Windows Vis

DOS are registered trademarks of Microsoft Corporation. Apple, Mac, the Mac logo, Mac OS, iPad, iPhone, iPod touch, FaceTime HD camera and iSight are trademarks of Apple Inc., registered in the US and other countries. Linux is a registered trade All other marks and names mentioned herein may be trademarks of their respective owners.

ta, and MS-

mark of Linus Torvalds.

Contents

Welcome to Parallels Access ......................................................................... 4

What You Need................................................................................................... 5

Set Up Parallels Access ....................................................................................... 6

Use Parallels Access with a Phone or Tablet ................................................ 7

Get Started ......................................................................................................... 7

Organize and Open Apps .................................................................................... 9

View Apps......................................................................................................... 12

Click, Drag, Scroll, and Select ........................................................................... 16

Use the Keyboard ............................................................................................. 19

View Multiple Apps at Once ............................................................................... 20

Set Where Sound Plays ..................................................................................... 20

Manage and Share Files .................................................................................... 21

Open Files ................................................................................................................ 22

Move and Organize Files .......................................................................................... 26

Share Files ................................................................................................................ 29

Game Mode (Experimental) ............................................................................... 33

Windows 8 Gestures ......................................................................................... 35

Access Your Computer from a Remote Location ............................................... 35

Security ............................................................................................................ 38

Use Apple Watch With Parallels Access ..................................................... 39

Control Your Computer from Another Computer ........................................ 41

When You're Finished .................................................................................. 42

Software Updates ............................................................................................. 44

Remove a Computer from Parallels Access ........................................................ 45

Troubleshooting ........................................................................................... 46

Get Help ........................................................................................................... 47

HAPTER

Welcome to Parallels Access

Parallels Access lets you remotely access all your Mac and Windows applications and files from your iPad, iPhone, Android device, or another computer.

You can work in desktop apps as if they were native mobile apps, easy to use with gestures you're already familiar with, and automatically sized to take up the full display of your device.

You can also store and work with files from your computer on your devices, and share files from your computer with anyone.

Read this guide to find out how to install and use Parallels Access.

Welcome to Parallels Access

What You Need

Using Parallels Access, you can connect to and use applications from:

• A Mac with OS X 10.9 Mavericks or later

• A PC or virtual machine with Windows 7 or later

To use Parallels Access on a phone or tablet, you need one of the following:

• An iPad (second, third, or fourth generation) or any iPad Air or iPad mini, with iOS 7 or later

• An iPhone 4s, 5, 5c, 5s, 6, or 6 Plus with iOS 7 or later

• An Android phone or tablet with Android 4 or later

To use Parallels Access to connect to your computer from a second computer, you need one of the following on the computer you're connecting from:

• A Mac using:

• Safari 6 or higher

• Chrome 14 or higher

• Firefox 6 or higher

• Opera 12.10 or higher

• A Windows PC using:

• Internet Explorer 10 or higher

• Chrome 14 or higher

• Firefox 6 or higher

• Opera 12.10 or higher

Your computer and your mobile device must be connected to the Internet. Be sure to download and install the latest updates to your operating system.

Set Up Parallels Access

You can be up and running with Parallels Access in a few easy steps. To set up Parallels Access:

1 On the computer you want to connect to, go to access.parallels.com and sign in to your

Parallels account.

You can sign in using an existing Parallels account, register for a new Parallels account if you don't already have one, or sign in with a Facebook or Google account.

2 Click Downloads and then download and install the Parallels Access agent on your computer.

Important: If you're using Parallels Access with a virtual machine, download and install the Parallels

Access agent for the native operating system of your computer. As a plus, you'll be able to use apps from both the native and virtual machine operating systems.

If you want to use Parallels Access with more than one computer, download and install the Parallels Access agent on each computer.

3 If you want to be sure your computer and its files are accessible while you're away, set it never

to sleep (p. 35).

4 If you want to use Parallels Access from a phone or tablet, do the following:

1. On your phone or tablet, download and install Parallels Access from the App Store or

Google Play Store.

2. Open Parallels Access and sign in.

5 If you want to use Parallels Access from a second computer, go to access.parallels.com and

Security .................................................................................................................. 38

HAPTER

Use Parallels Access with a Phone or Tablet

This section gives details on using all of the features of Parallels Access when connecting to your computer with a phone or tablet, and when managing or sharing files on your devices and computers.

In This Chapter

Get Started ............................................................................................................ 7

Organize and Open Apps ....................................................................................... 9

View Apps .............................................................................................................. 12

Click, Drag, Scroll, and Select ................................................................................. 16

Use the Keyboard .................................................................................................. 19

View Multiple Apps at Once .................................................................................... 20

Set Where Sound Plays .......................................................................................... 20

Manage and Share Files ......................................................................................... 21

Game Mode (Experimental) ..................................................................................... 33

Windows 8 Gestures .............................................................................................. 35

Access Your Computer from a Remote Location ..................................................... 35

Get Started

Once you have set up Parallels Access (p. 6), you can start using your desktop applications on your mobile device simply by doing the following:

1 If the Parallels Access agent isn't already running on your computer, open it (in the

Applications folder on a Mac or in the Start screen or All Programs menu in Windows).

The Parallels Access agent automatically signs in and registers with the Parallels Access servers.

2 Open Parallels Access on your phone or tablet.

Use Parallels Access with a Phone or Tablet

All of your computers that have signed in to Parallels Access are accessible.

You can swipe left or right to cycle to another computer.

3 Tap the computer that has the apps or files you want to use.

Once connected, you can log in to your computer and start using your apps on your mobile device.

If you are unable to connect, see the Troubleshooting section (p. 46) for help.

Use Parallels Access with a Phone or Tablet

Organize and Open Apps

When you first connect your phone or tablet to your computer (p. 7) using Parallels Access, the App Launcher appears showing several of the applications from that computer.

Use Parallels Access with a Phone or Tablet

You can remove apps or add more apps to the App Launcher.

Add apps to the App Launcher:

1 iPad: Tap Add in the top-right corner.

iPhone: Tap + in the lower-left corner.

Android: Tap the Menu button (three dots) and tap Edit applications list.

A list of all the applications on your computer appears.

2 Turn on the switches or check the boxes next to the apps you want to add. To find an

application, type in the search field.

Move or remove an app from the App Launcher:

iPad/iPhone: Tap Edit, or tap and hold any app icon until the apps begin to wiggle. Then drag

an app to another location to move it, or tap the X in the upper-left corner of an app icon to remove it.

Android: Tap and hold an app for a moment, then drag it to another location to move it or drag it to Remove at the top of the screen to remove it.

You can also remove several apps quickly by tapping the Menu button (three dots) and tapping Edit applications list, and then unchecking the boxes next to apps you want to remove.

Removing an app from the App Launcher doesn't remove it from your computer, and you can always add it to the App Launcher again later.

Open an app: Tap the app.

Return to the App Launcher: Tap

in the toolbar or in the App Switcher. From the App

Launcher, you can open another app.

Use Parallels Access with a Phone or Tablet

Create a shortcut on the Android home screen: If you have an Android device, you can create a shortcut to any app so you can launch it directly from the Android home screen.

1 From the App Launcher, tap and hold an app icon for a moment, then drag it to Create a

Shortcut at the top of the screen.

2 To launch the app, just tap its icon on the home screen.

Use Parallels Access with a Phone or Tablet

View Apps

Parallels Access adjusts to how you use your devices, so you can see your apps the way you want to.

Landscape and Portrait Orientation

When you open an app, Parallels Access automatically sizes it to best fit the screen of the device you're using. You can view apps with your device held in landscape or portrait orientation.

View an app in landscape orientation: On both tablets and phones, the app window is sized to take up the full display.

Use Parallels Access with a Phone or Tablet

View an app in portrait orientation: When using an iPhone or Android phone, you see the full height of the app onscreen and you can swipe left or right to scroll sideways.

When using an iPad or Android tablet, the full app appears horizontally across the center, with black bars on the top and bottom.

Switch Between Applications and Their Windows

It's easy to move from application to application, from window to window, and to open and close windows.

Switch between open applications: You can see all your open applications by tapping toolbar on the right to expose the App Switcher below. Apps are shown in the order that they were used. Tap any open app to switch to it. Swipe to the left to see more open applications.

in the

Use Parallels Access with a Phone or Tablet

Switch to another open window: In the App Switcher, apps with more than one open window show a number above the app thumbnail. Tap the number to expand the open windows, then tap a window to switch to it.

Close an app or window: Tap

to show the App Switcher, then tap an X in the upper-left corner

of an app's thumbnail to close the app. To close just a single window in an app, expand the windows (see above) and then tap the X in the upper-left corner of a window.

Move or Hide the Toolbar

The toolbar has essential system functions and is always there when you need it. And you can move it or hide it when you don't.

Move the toolbar: To move the Parallels Access toolbar on the right side of the screen, drag it up or down.

Use Parallels Access with a Phone or Tablet

Show or hide toolbar: On an iPad, you can hide the toolbar by swiping it off the screen to the right. To show it again, swipe in from the right edge of the screen.

Adjust the Display

You can adjust the magnification, resolution, and picture quality to your liking.

Zoom in: On an iPhone or Android phone, you can spread two fingers apart to zoom in on a portion of the app.

Note: With some applications that support resizing content using a trackpad or touch surface, such as Microsoft Word, once you've zoomed completely in or out, continuing to zoom resizes the content within the app.

Change the resolution: If you're not seeing as much of an app onscreen as you'd like, you can change the resolution. To do so tap Resolution. You can choose:

• Best for iPad/iPhone/Android: This is the default setting, set to show the best balance

between readability and detail.

• More Space: You can see more of an app but the interface and text are smaller.

• Same as Computer: The resolution matches that of your computer's screen.

in the toolbar on the right and then tap Desktop

Try each setting to see which you like best.

Note: When you're using Parallels Access, your computer display's resolution changes to match your iPad. The display's resolution returns to normal immediately when you disconnect Parallels Access from your computer, or after a few minutes if you press the Home button on your iPad, iPhone or Android device.

Always show a higher-quality picture: By default, Parallels Access may adjust the fidelity of the picture if the network speed is slower. To set it to always show a high-quality picture, tap

in the

toolbar on the right, tap Desktop Resolution, and then turn on Higher quality picture.

Exit Full Screen mode: In many Mac OS X apps, you can enter Full Screen mode by clicking the double arrows in the upper-right corner. The menu bar of the app disappears. To exit Full Screen mode in Parallels Access, tap the Exit Full Screen icon at the top of the screen.

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