Paragon Rescue Kit - 9.0 Professional User Guide

PARAGON Technologie GmbH, Systemprogrammierung
Heinrich-von-Stephan-Str. 5c DE-193384581 Freiburg, Germany
Tel. +49 (0) 761 59018201 Fax +49 (0) 761 59018130
Internet www.paragon-software.com Email sales@paragon-software.com
RESCUE KIT™ 9.0 PROFESSIONAL
USER MANUAL
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Introduction ................................................................................................................. 4
Product Components ................................................................................................. 4
Features Overview...................................................................................................... 4
Key Features ......................................................................................................................................4
Supported Technologies...................................................................................................................5
Supported File Systems .....................................................................................................................5
Supported Media...............................................................................................................................6
Getting Started ............................................................................................................ 6
Contacting Paragon Technology GmbH ........................................................................................6
System Requirements........................................................................................................................6
Linux/DOS based Recovery CD........................................................................................................................... 6
WinPE based Recovery CD .................................................................................................................................. 7
Booting from the Linux/DOS Recovery CD......................................................................................7
Startup Procedure .................................................................................................................................................. 7
Boot Menu ............................................................................................................................................................... 8
Booting from the WinPE Recovery CD ...........................................................................................10
Startup Procedure ................................................................................................................................................ 10
Typical Scenarios...................................................................................................... 12
Recovery Scenarios ........................................................................................................................12
Fixing MBR after a boot virus attack.................................................................................................................. 12
Fixing Windows startup ability............................................................................................................................. 14
Recovering an accidentally deleted partition ...............................................................................................18
Copying of data from the corrupted system disk to another hard disk ..................................................... 21
Burning of data from the corrupted system disk to CD/DVD .......................................................................24
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Copying of data from the corrupted system disk to a network share........................................................ 27
Cleaning User Passwords for Windows ..........................................................................................32
Hard Disk Utilization .........................................................................................................................34
Glossary ..................................................................................................................... 36
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INTRODUCTION

Paragon Rescue Kit™ 9.0 is an integrated set of powerful tools that is specially designed to tackle most of the problems you might face while using PC. Its primary objective is to provide all the necessary facilities to get the system back on track when it fails to boot or at least to retrieve valuable data from the failed hard disk. But that is not all the product can be used for. With Rescue Kit 9.0 you can easily recover an accidentally deleted partition, clean user passwords for Windows NT/2000/XP/Vista/2003, securely utilize an outdated hard disk, etc.
In this manual you will find the answers to many of the technical questions, which might arise while using the program.

PRODUCT COMPONENTS

In order to cope with different tasks, the product contains several components:
Linux/DOS based Recovery CD is a multi-platform bootable media that enables to run utilities under
Linux or PTS DOS, and that way to get access to your hard disk for maintenance or recovery purposes. Both platforms have their strong sides, for instance Linux can boast support of FireWire (i.e. IEEE1394) or USB devices. It enables to burn CD/DVD disks. However there can be some difficulties with detecting new hardware. DOS in its turn has no problems of that kind but is limited in features.
WinPE based Recovery CD. Especially for keen followers of Windows, our product also offers a WinPE
based bootable media. Unlike Linux/DOS Recovery CD it can boast an excellent hardware support and a Windows XP like environment. However its functionality is limited while system requirements are much tougher.

FEATURES OVERVIEW

This chapter dwells upon key benefits and technical highlights of the product.

KEY FEATURES

Let us list some of the key features:
A handy launcher to easily find and run the required tasks.
Boot Corrector to fix most of the system boot problems that can be a result of a human factor, program
error or a boot virus activity.
It is only available for the Linux/DOS recovery environment.
File Transfer Wizard to make such operations as transferring of files/directories or burning of them to
CD/DVD as easy and convenient as possible. Providing access to Paragon backups as regular folders, it may also help to replace corrupted data from a previously created image in case of an operating system failure.
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Registry Editor to view and modify settings of any Windows System Registry in the offline mode, i.e.
when your operating system has not been started up. It is organized just the way Windows built-in editor is, so you can feel comfortable with it.
It is only available for the Linux/DOS recovery environment.
Password Cleaner to clean user passwords for Windows NT/2000/XP/Vista/2003. With its help you can
easily change any user password, including Administrator's to a blank one, thus providing the possibility to freely log in to your operating system. Even if your password has been encrypted with the Syskey utility, you can still clean it up.
It is only available for the Linux/DOS recovery environment.
Undelete Partitions Wizard to recover an accidentally deleted partition.
Wipe Wizard to successfully destroy all on-disk information including the standard bootstrap code and
other system service structures or only any remnants of deleted files/directories left on disk without affecting the used data.
Network Configuration Wizard to establish a network connection under Linux to work with shared
resources of the net.

SUPPORTED TECHNOLOGIES

Along with using innovative technologies from outside, Paragon has developed a number of its own original technologies that make its products unique and attractive for customers:
Paragon UFSD™ technology to browse partitions of any file system including hidden and unmounted,
modify and copy files and folders, etc.
Microsoft Dynamic Disk (simple, spanned, striped, mirrored, RAID-5) to offer more management
flexibility without the partition limitation of basic disks. Dynamic storage can be particularly beneficial for large-scale businesses when dealing with many physical hard disks involving complex setup.
GUID Partition Table (GPT). It is the next generation of a hard disk partitioning scheme developed to lift
restrictions of the old MBR. GPT disks are now supported by Windows Vista, Server 2008, Mac OS X and Linux.

SUPPORTED FILE SYSTEMS

Paragon Rescue Kit 9.0 provides support of major file systems presented on the market today:
Full read/write access to FAT16/FAT32 partitions under Linux and PTS DOS.
Full read/write access to NTFS under Linux and PTS DOS. Compressed NTFS files are also supported.
Full read/write access to Ext2FS/Ext3FS partitions under Windows and PTS DOS.
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Support of Linux Swap under Windows and PTS DOS.
Limited read/write access to Apple HFS+ partitions.
Unfortunately, support of non-Roman characters for the HFS+ file system is unavailable at the moment. The company is about to implement it in the nearest future.

SUPPORTED MEDIA

Support of both MBR and GPT hard disks (up to 1,5 TB tested)
IDE, SCSI and SATA hard disks
CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-R, DVD+R double layer and also Blu-ray discs
FireWire (i.e. IEEE1394), USB 1.0, USB 2.0 hard disks, ZIP® and Jazz® disks
PC card storage devices (MBR and GPT flash memory, etc.)

GETTING STARTED

In this chapter you will find all the information necessary to get the product ready to use.

CONTACTING PARAGON TECHNOLOGY GMBH

If you have any questions about the company products, please do not hesitate to contact Paragon Technology GmbH.
Service Contact
Visit Paragon GmbH web site
Registration & updates web-service kb.paragon-software.com
Knowledge Base & Technical Support kb.paragon-software.com
Pre-sale information
www.paragon­software.com
sales@paragon­software.com

SYSTEM REQUIREMENTS

LINUX/DOS BASED RECOVERY CD

To use the Paragon Linux/DOS Recovery CD on your computer (it doesn’t matter what operating system is installed), make sure that it meets the following minimum system requirements:
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IBM AT compatible computer with i486 or higher CPU
256 MB of RAM
SVGA-compatible monitor
Mouse (recommended)
On-board BIOS supports booting from CD first
There may be additional requirements if you want to use advanced features:
Network card is required to send/retrieve data to/from a network computer
Recordable CD/DVD drive is needed to burn data to compact disks
You can also use removable USB disks to save/retrieve data. The program supports USB Drives 1.0, 2.0.

WINPE BASED RECOVERY CD

To use the WinPE based Recovery CD on your computer, (it doesn’t matter what operating system is installed), make sure that it meets the following minimum system requirements:
Intel Pentium CPU or its equivalent, with 300 MHz processor clock speed
At least 384 MB of RAM (512+ is recommended)
SVGA video adapter and monitor
Mouse

BOOTING FROM THE LINUX/DOS RECOVERY CD

The Linux/DOS Recovery CD can be used to boot your computer into Linux or PTS DOS to get access to your hard disk for maintenance or recovery purposes. On the disk you can also find the PTS DOS safe mode, which may help in a number of non-standard situations such as interfering hardware settings or serious problems on the hardware level. In this case, only basic files and drivers (such as hard disk drivers, a monitor driver, and a keyboard driver) will be loaded.

STARTUP PROCEDURE

To start working with the Linux/DOS Recovery CD, please take the following steps:
1. Insert the Linux/DOS Recovery CD into a CD/DVD drive;
2. Reboot the computer;
3. Launch a boot mode you need (Normal, Safe, Low-Graphics Safe) in the Boot menu.
By default the Normal Mode will be automatically initiated after a 10 second idle period.
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4. Click on the required operation to start. Hints on the selected at the moment item will help you make the right choice;
5. Consult the help system by pressing the Help button to know more on the subject.
To automatically boot from the Recovery CD make sure the on-board BIOS is set up to boot from CD first.

BOOT MENU

After you have inserted the Recovery CD into a CD/DVD drive and restarted the computer, the Boot menu appears.
The Boot menu contains the following commands:
Normal Mode. Boot into the Linux normal mode. This mode uses the full set of drivers (recommended).
Safe Mode. Boot into the PTS DOS mode. This mode can be used as an alternative of the Linux normal
mode if it fails to work properly.
Low-Graphics Safe Mode. Boot into the PTS DOS safe mode. In this case, only the minimal set of drivers
will be included, like hard disk, monitor, and keyboard drivers. This mode has simple graphics and a simple menu.
Floppy Disk. Reboot the computer from a system floppy disk.
Hard Disk 0. Boot from the primary hard disk.
Find OS(s) on your hard disks. The program will scan hard disks of your computer to find any bootable
operating system.
To move within the menu, please use the arrow keys of the computer keyboard.
To automatically boot from the Recovery CD make sure the on-board BIOS is set up to boot from CD first.
While working with the Recovery CD you might experience some inconvenience caused by possible video artifacts. It is just a result of changing video modes and in no way will affect the program functionality. If this is the case, please wait a bit and everything will be OK.
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NORMAL MODE
When the Normal mode is selected, the Linux launch menu appears:
Wipe Wizard (enables to destroy all on-disk information or only remnants of deleted files/directories);
File Transfer Wizard (allows coping files/folders to another disk or a partition as well as recording them to
CD/DVD);
Boot Corrector (helps to correct the Windows System Registry without Windows being loaded);
Undelete Partition (enables to recover an accidentally deleted partition);
Registry Editor (helps to view and modify settings of any Windows System Registry in the offline mode);
Password Cleaner (allows cleaning user passwords for Windows NT/2000/XP/Vista/2003);
Network Configurator (enables to establish a network connection under Linux);
If you are going to use network resources, first launch the Network Configuration Wizard to establish a network connection.
Log Saver (helps to collect and send the necessary log files to the Technical Support);
Command Line (allows experienced users to execute any operation);
Reboot the computer;
Power off the computer.
To move within the menu, please use the arrow keys of the computer keyboard.
SAFE MODE
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When the Safe mode is selected, the PTS DOS launch menu appears. It has nearly the same functionality as for the Normal mode except the Network Configurator and Log Saver commands. Besides due to certain limitations of the PTS DOS environment, there is no possibility to burn CD/DVD disks.
LOW GRAPHICS SAFE MODE
When the Low Graphics mode is selected, the PTS DOS launch menu appears. It has the same functionality and looks similar to the Safe mode but graphically simpler.

BOOTING FROM THE WINPE RECOVERY CD

The WinPE Recovery CD can be a real alternative to the Linux/DOS Recovery CD. It offers an excellent hardware support and a Windows XP like environment. However its functionality is limited while system requirements are much tougher.

STARTUP PROCEDURE

To start working with the WinPE Recovery CD, please take the following steps:
1. Insert the WinPE Recovery CD into a CD/DVD drive;
2. Reboot the computer;
3. After the disc has been loaded, you will see the License Agreement. Read the agreement and then mark the appropriate checkbox to accept. If you do not agree with any conditions stated there, you won’t be able to use the program;
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To automatically boot from the Recovery CD make sure the on-board BIOS is set up to boot from CD first.
4. Once you accept the agreement, you will see the Universal Application Launcher. In general it enables to run components of the product, load drivers for undefined hardware, establish a network connection or launch the help system.
5. Click on the required operation to start. Hints on the selected at the moment item will help you make the right choice.
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TYPICAL SCENARIOS

This chapter lists a number of the most frequently used scenarios that may be accomplished with the program. You can find here useful recommendations and descriptions of operations.

RECOVERY SCENARIOS

FIXING MBR AFTER A BOOT VIRUS ATTACK

Let’s assume that the MBR (Master Boot Record) of your hard disk has been corrupted as a result of a boot virus attack, thus your system fails to boot.
To fix the MBR of your hard disk, please do the following:
1. Insert Paragon Linux/DOS Recovery CD (the BIOS must be enabled to boot the system from the CD/DVD device).
2. Restart the computer.
3. In the boot menu select Normal Mode to use the Linux recovery environment (more preferable) or Safe Mode to use the PTS DOS recovery environment (in case you’ve got problems with Linux). Moreover you’ve got the option to boot into the Low-Graphics Safe Mode (PTS DOS safe mode) to cope with a serious hardware incompatibility. In this case, only the minimal set of drivers will be included, like hard disk, monitor, and keyboard drivers. This mode has simple graphics and a simple menu.
By default the Normal Mode will be automatically initiated after a 10 second idle period.
Copyright© 1994-2009 Paragon Software Group. All rights reserved.
4. In the Linux launch menu select Boot Corrector. You can find it in PTS DOS as well.
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