Paragon Drive Copy - 11 Professional Instruction Manual

PARAGON Software GmbH, Systemprogrammierung

Heinrich-von-Stephan-Str. 5c  79100 Freiburg, Germany

Tel. +49 (0) 761 59018201  Fax +49 (0) 761 59018130

Internet www.paragon-software.com  Email sales@paragon-software.com

Drive Copy™ 11 Professional

User Manual

Contents

Introduction .......................................................................................................................... 6

What’s New in Drive Copy 11 ...................................................................................................................... 6

Product Components ............................................................................................................. 8

Features Overview ................................................................................................................. 8

Features ..................................................................................................................................................... 8

User Friendly Fault Minimizing Interface ................................................................................................................................ 8

Copy Facilities ......................................................................................................................................................................... 8

Virtualization Facilities ............................................................................................................................................................ 9

Partition/Hard Disk Management Facilities ............................................................................................................................ 9

Automatization Facilities ........................................................................................................................................................ 9

Auxiliary Facilities ................................................................................................................................................................... 9

Supported Technologies ............................................................................................................................. 10

Supported Virtual Machines ....................................................................................................................... 10

Supported File Systems .............................................................................................................................. 11

Supported Media ....................................................................................................................................... 11

Getting Started .................................................................................................................... 11

Distribution ............................................................................................................................................... 11

Distributive CD ...................................................................................................................................................................... 11

Online Distribution................................................................................................................................................................ 11

Registration ........................................................................................................................................................................... 12

How to Download Updates/Upgrades .................................................................................................................................. 12

Contacting Paragon Software GmbH .......................................................................................................... 13

System Requirements ................................................................................................................................ 13

Installation ................................................................................................................................................ 14

First Start ................................................................................................................................................... 15

Building Recovery Media ............................................................................................................................ 15

Booting from the Linux/DOS Recovery Media ............................................................................................. 17

Startup .................................................................................................................................................................................. 17

Boot menu ............................................................................................................................................................................ 17

Booting from the WinPE Recovery Media ................................................................................................... 19

Startup .................................................................................................................................................................................. 19

Basic Concepts ..................................................................................................................... 21

Paragon Hot Processing & Volume Shadow Copy Service ............................................................................ 21

Offline versus Online Data Processing .................................................................................................................................. 21

Paragon Hot Processing Technology .................................................................................................................................... 21

Volume Shadow Copy Service .............................................................................................................................................. 21

GPT versus MBR ......................................................................................................................................... 22

64-bit Support ............................................................................................................................................ 22

Copy Operations ........................................................................................................................................ 23

Drive Partitioning ....................................................................................................................................... 23

Scheduling ................................................................................................................................................. 23

Windows Components ........................................................................................................ 24

Interface Overview .................................................................................................................................... 24

General Layout ...................................................................................................................................................................... 24

Main Menu ........................................................................................................................................................................... 25

Tool Bar ................................................................................................................................................................................. 28

Virtual Operations Bar .......................................................................................................................................................... 28

Common Tasks Bar ............................................................................................................................................................... 29

Disk Map ............................................................................................................................................................................... 30

Explorer Bar .......................................................................................................................................................................... 31

Partition List .......................................................................................................................................................................... 31

Properties Bar ....................................................................................................................................................................... 33

Legend Bar ............................................................................................................................................................................ 33

Status Bar .............................................................................................................................................................................. 33

Settings Overview ...................................................................................................................................... 34

General Options .................................................................................................................................................................... 34

General Copy and Backup Options ....................................................................................................................................... 35

Hot Processing Options ......................................................................................................................................................... 36

Partitioning Options .............................................................................................................................................................. 37

Virtual Mode Options ........................................................................................................................................................... 37

Log Files Options ................................................................................................................................................................... 38

Getting Information on Disks ..................................................................................................................... 38

Copy Tasks ................................................................................................................................................. 39

Cloning Hard Disks ................................................................................................................................................................ 39

Cloning Partitions .................................................................................................................................................................. 41

Partition Management ............................................................................................................................... 43

Basic Partitioning Operations ............................................................................................................................................... 43

Advanced Partitioning Operations........................................................................................................................................ 51

Changing Partition Attributes ............................................................................................................................................... 53

Hard Disk Management ............................................................................................................................. 55

Converting Dynamic MBR to Basic ....................................................................................................................................... 55

Converting GPT to Basic MBR ............................................................................................................................................... 55

Converting Basic MBR to GPT ............................................................................................................................................... 56

Updating MBR ....................................................................................................................................................................... 57

Task Scheduling ......................................................................................................................................... 57

Setting a Timetable ............................................................................................................................................................... 57

Managing Tasks .................................................................................................................................................................... 58

Creating a Scheduled Task .................................................................................................................................................... 60

Scripting .................................................................................................................................................... 60

Extra Functionality ..................................................................................................................................... 62

View Partition/Hard Disk Properties ..................................................................................................................................... 62

Volume Explorer ................................................................................................................................................................... 63

File Transfer Wizard .............................................................................................................................................................. 63

Mount Partition .................................................................................................................................................................... 65

Check File System Integrity ................................................................................................................................................... 66

View Logs .............................................................................................................................................................................. 67

Typical Scenarios ................................................................................................................. 67

System Migration Scenarios ....................................................................................................................... 67

Migrating Windows OS to a solid state drive (Migrate OS to SSD) ...................................................................................... 67

Migrating system to a new HDD (up to 2.2TB in size) .......................................................................................................... 70

Migrating system to a new HDD through container (notebook case) .................................................................................. 72

Migrating system to a 2.2TB+ HDD ....................................................................................................................................... 77

Making system bootable on different hardware (P2P Adjust OS) ........................................................................................ 80

Virtualizing the current system (P2V Copy) .......................................................................................................................... 87

Making Windows Vista/7 backup bootable on virtual hardware (P2V Adjust OS) ............................................................... 90

Recovery Scenarios .................................................................................................................................... 92

Fixing MBR after a boot virus attack ..................................................................................................................................... 92

Correcting BCD (Boot Configuration Data) ........................................................................................................................... 94

Fixing Windows startup ability ............................................................................................................................................. 95

Copying of data from the corrupted system disk to another hard disk ............................................................................... 99

Burning of data from the corrupted system disk to CD/DVD ............................................................................................. 101

Extra Scenarios for WinPE ........................................................................................................................ 104

Adding specific drivers ........................................................................................................................................................ 104

Configuring network ........................................................................................................................................................... 105

Saving log files ..................................................................................................................................................................... 106

Troubleshooter .................................................................................................................. 107

Glossary ............................................................................................................................. 108

Our company is constantly releasing new versions and updates to its software, that's why images shown in this manual may be different from what you see on your screen.

Introduction

Paragon Drive Copy™ 11 Professional includes all latest innovations in migration of Windows OS and data to different environments. With its help you can:

 Move your Windows (any version since XP) from a regular hard disk to a fast SSD (Solid State Drive) even of a

smaller capacity, thanks to advanced data exclusion capabilities. Speedy, yet completely indifferent to mechanical impact SSD enables to get the most out of your system with minimal risk.

 Migrate your system based on Windows Vista and later editions from an MBR disk to the latest 2.2TB+ HDD on a

computer controlled by the old BIOS, not the new UEFI (Unified Extensible Firmware Interface), thus taking advantage of modern ultra high capacity hard drives on systems that don't support it.

 Pack up your Windows (any version since XP) to a special container for later deployment on a different

hardware configuration. It’s the best option when upgrading HDD on laptops, which most likely can

accommodate one hard disk only.

 Augment 32-bit Windows XP by adding support for GPT (GUID Partition Table) disks, thus having the option to

transfer and store data on new internally connected ultra high capacity hard drives.

 Migrate your Windows (any version since XP) to a different hardware platform. When upgrading to newer or

just replacing failed hardware use our unique P2P technology to guarantee startup of your system on a dissimilar hardware configuration.

 Transfer your Windows (any version since XP) to a virtual environment of Microsoft Virtual PC, VMware

Workstation/Fusion, or Oracle VirtualBox (P2V).

Most functionality of the product is offered through handy intuitive wizards, that’s why not only IT pros, but also inexperienced users can find it easy and efficient.

In this manual you will find the answers to many of the technical questions, which might arise while using the program.

What’s New in Drive Copy 11

 Migrate OS to SSD to move any Windows OS since XP from a regular hard disk to a fast SSD (Solid State Drive)

even of a smaller capacity, thanks to advanced data exclusion capabilities.

 GPT Loader, a special system driver to allow use of all space of modern ultra high capacity drives (larger than

2.2TB) on systems that don't support it.

 The updated Copy HDD Wizard that now enable to successfully accommodate and startup any Windows OS

since Vista on a storage larger than 2.2TB in size, that is connected to a computer controlled by the old BIOS, not the new UEFI.

 The updated P2V Copy Wizard to migrate a live Win2K+ physical system to a virtual environment of one of the

supported virtualization software vendors. In the latest version of the product the wizards enable to:

- Create and properly configure virtual machines according to your preferences. Depending on the selected

virtualization vendor you’ve got the option to specify a version of the future virtual machine, its name,

location, RAM to allocate, a disk controller, the guest OS, etc. So when the migration is over, you’ll get not only a virtual disk that contains an operating system and/or data, but a ready-to-use virtual machine.

- Convert any combination of hard disks and partitions to migrate your entire computer or certain partitions

in one operation.

- Employ MS VSS (Volume Shadow Copy Service) to synchronously migrate from several hard disks, thus

ensuring data consistency during online migration of a system, which seats on several partitions or hard disks. This is achieved by taking a point-in-time snapshot of the whole disk subsystem.

- When migrating from several hard disks, all their signatures will be kept intact, so you’ll get the same drive

letters in a virtual environment.

 The updated P2V Adjust OS Wizard allows creation of virtual machines as well, so besides its primary function,

you can now build virtual machines out of supported virtual disks or Windows Vista/7 backup images.

 The updated P2P Adjust OS Wizard to successfully start up a Win2K+ physical system on a different hardware

platform (P2P) by allowing injection of all required drivers and the other actions crucial for this type of migration. Including the third generation of Paragon’s Adaptive Restore™ technology, it now can:

- Analyze all installed drivers inside a target system to report on devices without drivers.

- Search for and install lacking drivers from the built-in Windows repository.

- Notify the user about boot critical devices without drivers (HDD/RAID controllers, etc.), automatically

prompting to provide a path to a driver repository.

- Name all devices according to their model description, not some alphanumeric code, which requires

additional deciphering.

- Determine and install drivers not only for boot critical devices, but for physically connected NICs as well.

 Automatic partition alignment during partitioning/copy operations to optimize performance of your hard disk.  Check FS Integrity and Data Loss Policies to let you specify the acceptable balance between the operation

performance and the risk of data loss.

 Conversion of basic MBR disks to basic GPT to enjoy all benefits of the newest partitioning scheme with

minimal effort.

 WinPE 3.0 based bootable environment to enjoy support of a wider range of hardware configurations with the

option to add drivers for specific hardware on-the-fly.

 The updated Boot Corrector for WinPE that now equals the functionality of the Linux/DOS counterpart.  Support for Retained GPT (also known as Hybrid GPT), a special combined GPT+MBR partitioning scheme,

where the first three partitions except for EFI (GPT service partition) are synced between GPT and MBR. This synced partition map provides an avenue, for instance for booting 32-bit Windows Vista/7 on a 2.2TB+ disk on computers controlled by the old BIOS. It’s also used for dual booting Mac OS X and Windows on a GPT disk.

 Support for exFAT (Extended File Allocation Table) file system (backup, restore) developed by Microsoft

Corporation particularly for flash storages. It supports drives up to 16 exbibytes, files much larger than 4GB, larger cluster sizes, etc.

 Better support for HFS+ that now includes not only resize capabilities, but create, format, and read only access

through our program as well.

 Better support for 64-bit platforms to reboot your computer to one of the three special modes (Windows

native, Linux, or DOS) to automatically complete operations, which cannot be accomplished under 64-bit Windows.

 AFD (Advanced Format Drive) ready.

 Support of 2TB+ and non-512B sector size drives.  USB 3.0 ready.

Product Components

In order to cope with different tasks, the product contains several components:

 Windows based set of utilities is the crucial part of the product. With the help of an easy to use launcher you

may find and run tasks of any complexity in the field of data and system protection, hard disk partitioning and cloning, etc.

 Linux/DOS based recovery environment is a multi-platform bootable media that enables to run utilities under

Linux or PTS DOS, and that way to get access to your hard disk for maintenance or recovery purposes. Both platforms have their strong sides, for instance Linux can boast support of FireWire (i.e. IEEE1394) or USB devices. It enables to burn CD/DVD disks. However there can be some difficulties with detecting new hardware. DOS in its turn has no problems of that kind but is limited in features. The Linux/DOS recovery environment requires no installation and can be of great help when the system fails to boot. Besides it offers a Windows XP like environment.

 WinPE based recovery environment. Especially for keen followers of Windows, our product also offers a WinPE

3.0 based bootable media. Unlike the Linux/DOS recovery environment it can boast an excellent hardware support and the same interface as the Windows version can. However its system requirements are much tougher.

Features Overview

This chapter dwells upon key benefits and technical highlights of the product.

Features

Let us list some of the features:

User Friendly Fault Minimizing Interface

 Graphical representation of the data to gain a better understanding.  A handy Launcher to easily find and run the required tasks.  Comprehensive wizards to simplify even the most complex operations.  A context sensitive hint system for all functions of the program.  Previewing the resulting layout of hard disks before actually executing operations (so-called virtual

operations).

Copy Facilities

 Migrate OS to SSD to move any Windows OS from a regular hard disk to a fast SSD (Solid State Drive) even of a

smaller capacity, thanks to advanced data exclusion capabilities.

 Migrate to/from Container to pack up a Windows system to a special container for later deployment on a

different hardware configuration.

 Partition/hard disk copy to successfully transfer all on-disk information including standard bootstrap code and

other system service structures, thus maintaining the operating system’s working capability.

Copy functionality can also be used as an alternative way of data protection.

Virtualization is the latest trend in the system migration, protection, and evaluation.

Scheduling is only available for the Windows installation of the program.

Virtualization Facilities

 P2V Copy to migrate a Win2K+ physical system to a virtual environment in the online mode.  P2V Adjust to recover the startup ability after unsuccessful virtualization with a 3rd party tool.

Partition/Hard Disk Management Facilities

 Basic functions for initializing, partitioning and formatting hard disks (create, format, delete). Instead of the

standard Windows disk tools, the program supports all popular file systems.

 Mount a partition (assign a drive letter) of any file system type to make it available for your operating system.  Modify file system parameters (make active/inactive, hide/unhide, etc.).  Undelete Partitions Wizard to recover an accidentally deleted partition.

Automatization Facilities

 Task scheduling to automate routine operations. It can be particularly effective when you have to repeat a

sequence of actions on a regular basis.

 Scripting to make the program create a script of any set of operations you need. Besides support of all

operations available in the interactive mode, the unattended mode provides some additional features, such as conditional execution, subroutines, repeatable iterations, disk/partition properties analysis, errors management, etc.

Auxiliary Facilities

 GPT Loader is a special system driver to allow use of all space of modern ultra high capacity drives (larger than

2.2TB) on systems that don't support it.

 Conversion of basic MBR disks to basic GPT to enjoy all benefits of the newest partitioning scheme with

minimal effort.

 File Transfer Wizard to make such operations as transferring of files/directories or burning of them to CD/DVD

as easy and convenient as possible. Providing access to Paragon backups as regular folders, it may also help to replace corrupted data from a previously created image in case of an operating system failure.

 Volume Explorer is a handy tool when you have different file systems on the disk, whether they contain an

operating system or just data. Volume Explorer will let you explore a file system of any type and provide access to the necessary files and directories regardless of their security attributes.

 Recovery Media Builder to create a bootable recovery media based on Linux/DOS or WinPE 3.0 on a CD, DVD

disc, or flash memory, which can later be used to boot and recover your computer in case of an operating system failure. Moreover, with its help you can save data from partitions of your hard disk directly to compact

Boot Corrector is only available for the WinPE 3.0 or Linux/DOS bootable recovery environment.

discs or burn ISO-images. The utility supports various formats of laser discs: CD-R/RW, DVD-R/RW, DVD+R/RW, DVD-R, DVD+R double layer, Blu-ray and can handle multi-session burning.

 Network Configuration Wizard to establish a network connection under Linux or WinPE either to save a backup

of a partition/hard disk or just several files on a network computer or retrieve a previously made backup from a network computer for recovery purposes.

 Boot Corrector to fix most of the system boot problems that can be a result of a human factor, program error or

a boot virus activity.

Supported Technologies

Along with using innovative technologies from outside, Paragon has developed a number of its own original technologies that make its products unique and attractive for customers:

 Paragon Hot Copy™ technology to copy locked partitions and hard disks under Windows NT+ family operating

systems providing both high operating efficiency as well as low hardware requirements.

 Paragon Adaptive Restore™ technology to successfully migrate a Win2K+ physical system to a different

hardware platform (P2P).

 Paragon Power Shield™ technology to provide data consistency in case of a hardware malfunction, power

outages or an operating system failure.

 Paragon UFSD™ technology to browse partitions of any file system including hidden and unmounted, modify

and copy files and folders, etc.

 Paragon Restore with Shrink™ technology to restore a backup image to a free block of smaller size taking into

account only the amount of actual data of the image.

 Paragon BTE™ technology to set tasks for execution in the Windows blue screen mode, thus saving from the

need to use a bootable media when modifying system partitions.

 Microsoft Volume Shadow Copy Service (VSS) to provide the copy/backup infrastructure for the Microsoft

Windows XP/Vista/7/Server 2003/2008 operating systems. It offers a reliable mechanism to create consistent point-in-time copies of data known as shadow copies. Developed by Microsoft in close cooperation with the leading copy/backup solution vendors on the market, it is based on a snapshot technology concept.

 GUID Partition Table (GPT). It is the next generation of a hard disk partitioning scheme developed to lift

restrictions of the old MBR. GPT disks are now supported by Windows Vista/7, Server 2008, Mac OS X and Linux.

Retained GUID Partition Table (also known as Hybrid GPT), a special combined GPT+MBR partitioning scheme, where the first three partitions except for EFI (GPT service partition) are synced between GPT and MBR. This synced partition map provides an avenue, for instance for booting 32-bit Windows Vista/7 on a 2.2TB+ disk on computers controlled by the old BIOS. It’s also used for dual booting Mac OS X and Windows on a GPT disk.

Supported Virtual Machines

 Microsoft Virtual PC  VMware Workstation  VMware Fusion  Oracle VirtualBox

Unfortunately, support of non-Roman characters for the HFS+ file system is unavailable at the moment. The company is about to implement it in the nearest future.

Supported File Systems

 Full read/write access to FAT16/FAT32/exFAT partitions.  Full read/write access to NTFS (Basic Disks) under Windows, Linux and PTS DOS. Compressed NTFS files are also

supported.

 Full read/write access to Ext2FS/Ext3FS/Ext4FS partitions under all versions of Windows, DOS 5.0 and later.  Limited read/write access to Apple HFS+ partitions.

Supported Media

 Support of both MBR and GPT hard disks (2.2TB+ disks included)  IDE, SCSI and SATA hard disks  SSD (Solid State Drive)  AFD (Advanced Format Drive)  Non-512B sector size drives  CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-R, DVD+R double layer and also Blu-ray discs  FireWire (i.e. IEEE1394), USB 1.0, USB 2.0, USB 3.0 hard disks  PC card storage devices (MBR and GPT flash memory, etc.)

Getting Started

In this chapter you will find all the information necessary to get the product ready to use.

Distribution

Paragon Drive Copy 11 is distributed in two ways:

 Boxed package from Paragon Software GmbH and resellers  Downloadable package over the Internet at the company’s web-site

Distributive CD

The boxed package includes a distributive CD that is in fact a bootable recovery environment with auto-run of the Windows installation, thus it can be used as a ready-made solution. But if you’re going to run the Windows components, you need to install them first (see Installation).

If you want to download an update/upgrade of the product, it will be in form of the downloadable installation package as described in Online Distribution).

Online Distribution

Drive Copy 11 purchased over the Internet will be in form of an MSI package. After installing the product you can launch the Recovery Media Builder to prepare a recovery media.

It is recommended to use Internet Explorer 5+ or any compatible browser.

Registration

Paragon Software GmbH provides a wide range of online services through its web-portal - www.paragon-

software.com/support/:

 Registration of new users;  Registration of purchased products for registered users;  Available around-the-clock downloading center, where registered users can get product updates/upgrades as

well as all the necessary documentation;

 Downloadable free demo versions and open documentation for all users.

To register as a new user

To register as a new user, please do the following:

1. Run an Internet browser and visit the page: www.paragon-software.com/my-account/;

2. Click Create of the Create a Paragon Account section;

3. Fill out a registration form;

4. Click Register.

The most important field in the form is an E-mail address, as it serves as a login to enter the system. Besides your access password will be sent to this address as well.

To register a new product

If you are a registered user and would like to register Drive Copy 11, please do the following:

1. Run an Internet browser and visit the page: www.paragon-software.com/my-account/;

2. In the Email field of the Authorization section, enter an E-mail used for registration;

3. In the Password field enter a password received after registration;

4. Click Sign in;

5. If the user name and password are valid, you will get to your account;

6. Click Register new product of the Products section;

7. Enter your product serial number in the Serial Number field. You can find it in the product box or obtain from

your reseller. Click Next;

8. On the next page you will be asked to provide some additional data. Also you will need to decide whether you

want to get confirmation on registering the product by E-mail or not. Click Next, and then click Finish.

That is all. The product is now registered.

How to Download Updates/Upgrades

Downloading of updates/upgrades can be fulfilled in the following way:

1. Run an Internet browser and visit the page: www.paragon-software.com/my-account/;

2. In the Email field of the Authorization section, enter an E-mail used for registration;

3. In the Password field enter a password received after registration;

Service

Contact

Visit Paragon GmbH web site

www.paragon-software.com

Registration & updates web-service

www.paragon-software.com/support

Knowledge Base & Technical Support

kb.paragon-software.com

Pre-sale information

sales@paragon-software.com

4. Click Sign in;

5. If the user name and password are valid, you will get to your account;

6. Select My Downloads of the Products section to see what updates are available for you;

7. Select the desired update and click Download.

Contacting Paragon Software GmbH

If you have any questions about the company products, please do not hesitate to contact Paragon Software GmbH.

System Requirements

For the Windows installation package

 Operating systems: Windows XP/Vista/7 and XP SP2/Vista/7 64-bit  Internet Explorer 5.0 or higher  Intel Pentium CPU or its equivalent, with 300 MHz processor clock speed  128 MB of RAM (256+ recommended)  Hard disk drive with 100 MB of available space  SVGA video adapter and monitor  Keyboard  Mouse

For the Linux bootable environment

 Intel Pentium CPU or its equivalent, with 300 MHz processor clock speed  256 MB of RAM  SVGA video adapter and monitor  Keyboard  Mouse

For the WinPE bootable environment

 Intel Pentium III CPU or its equivalent, with 1000 MHz processor clock speed  At least 512 MB of RAM  SVGA video adapter and monitor  Keyboard  Mouse

In case there is some previous version of the program installed on the computer, the program will offer the user to uninstall it first.

Do not install the program on network drives. Do not use Terminal Server sessions to install and run the program. In both cases, the program functionality will be limited.

To accomplish online backup/copy of locked partitions/hard disks the program uses a kernel mode hotcore driver, thus the system reboot is required to complete the installation procedure.

Additional requirements

 Network card to send/retrieve data to/from a network computer  External USB hard drive to store data.

Installation

To install Paragon Drive Copy 11, please do the following:

1. Run Setup Application. Click on the *.MSI file. This application will guide you through the process of the

program installation. The setup utility is compiled with the InstallShield SDK, hence it contains the standard user interface and set of installation steps.

2. Starting Setup. The Welcome page informs that the application is being installed. Click the Next button to

continue.

3. Confirm License Agreement. The License Agreement page displays the Paragon License Agreement. Read the

agreement and then select the appropriate option to accept. If you do not agree with any conditions stated there, the installation process will be interrupted. By clicking the Print button, the License Agreement may also be printed out.

4. Provide Registration Information. On the Registration page you are to provide your product key and serial

number.

5. Provide Customer Information. On the Customer Information page you are to provide the standard

information, i.e. a user name and an organization. Besides you need to decide whether to make the program available for all users of this computer (if several) or only for the current one.

6. Select an Installation Folder. The Destination Folder page allows you to choose a folder where the program will

be installed. By default, the installation folder will be created as:

C:\Program Files\Paragon Software\Paragon Drive Copy 11. To select another folder, click the Change… button.

After you have selected the required folder, click the Next button to continue.

7. Confirm Installation. On the Ready to Install the Program page click the Install button to start the installation or

the Back button to return to any of the previous pages and modify the installation settings.

8. Copying Files. The Copying Files page shows the overall progress of the installation. Click the Cancel button to

abort the setup.

9. Finishing the Installation. The Final page reports the end of the setup process. Click the Finish button to

complete the wizard.

The program provides wide opportunities in the field of hard disk structure modification, so just to be on the safe side, please make a backup of your data before carrying out any operation.

To start up the traditional Launcher, please click on Switch to Full Scale Launcher.

To know more on how to handle the product’s interface and accomplish typical operations, please consult the Windows Components chapter.

First Start

To start Paragon Drive Copy 11 under Windows, please click the Windows Start button and then select Programs > Paragon Drive Copy™ 11 > Paragon Drive Copy™.

The first component that will be displayed is called the Express Launcher. Thanks to a well thought-out categorization and hint system, it provides quick and easy access to wizards and utilities that we consider worth using on a regular basis. With its help you can also start up the traditional launcher, the help system or go to the program’s home page.

Building Recovery Media

Recovery Media Builder can help you accomplish the following operations:

 Prepare the Linux/DOS recovery environment (included in the installation package) on external media (CD, DVD,

or flash memory) to boot and run utilities under Linux or PTS DOS, and that way to get access to your hard disk for maintenance or recovery purposes (strongly recommended);

 Prepare a custom Linux/DOS recovery environment by adding any data you like to the standard image;

You can get an ISO image of our WinPE 3.0 recovery environment through the company’s web service.

 Prepare a bootable recovery environment from any ISO image, including our WinPE 3.0 image (strongly

recommended);

 Create from the master CD the Linux/DOS or WinPE recovery environment on a CD/DVD disc, or flash memory.

Below you can find how to build our WinPE 3.0 based recovery environment on a thumb drive:

1. Plug in a thumb drive of at least 250 MBs in size. Please note all data on that drive will be deleted.

2. Launch the Recovery Media Builder. There are several ways to do it:

 In the Main Menu: select Tools > Recovery Media Builder…  On the Common Tasks Bar: click the Recovery Media Builder item of the Wizards menu.

3. On the Wizard's Welcome page, click the Next button.

4. Select the Flash Memory option.

5. Select the User specified CD/DVD image (.iso file) option, then browse for an ISO image of our WinPE 3.0

recovery environment or manually type in a full path to it. By selecting the Typical option you can build our Linux/DOS recovery environment, which we highly recommend you to do as well.

6. Select the required thumb drive from the list of flash memory devices available in the system at the moment (if

several).

7. You will have to confirm the operation.

Recovery Media Builder can help you prepare the Linux/DOS or WinPE recovery

environment either on a CD/DVD disc or a thumb drive.

To automatically boot from the recovery media please make sure the on-board BIOS is set up to boot from CD/USB first.

By default the Normal Mode will be automatically initiated after a 10 second idle period.

Booting from the Linux/DOS Recovery Media

The Linux/DOS recovery environment can be used to boot your computer into Linux or PTS DOS to get access to your hard disk for maintenance or recovery purposes. It also has the PTS DOS safe mode, which may help in a number of nonstandard situations such as interfering hardware settings or serious problems on the hardware level. In this case, only basic files and drivers (such as hard disk drivers, a monitor driver, and a keyboard driver) will be loaded.

Startup

To start working with the Linux/DOS recovery environment, please take the following steps:

1. Start up the computer from our Linux/DOS recovery media.

2. Launch a boot mode you need (Normal, Safe, Low-Graphics Safe) in the Boot menu.

3. Click on the required operation to start. Hints on the selected at the moment item will help you make the right

choice.

4. Consult the help system by pressing ALT+F1 to know more on the subject.

Boot menu

The Boot menu contains the following commands:

 Normal Mode. Boot into the Linux normal mode. This mode uses the full set of drivers (recommended);  Safe Mode. Boot into the PTS DOS mode. This mode can be used as an alternative of the Linux normal mode if it

fails to work properly;

 Low-Graphics Safe Mode. Boot into the PTS DOS safe mode. In this case, only the minimal set of drivers will be

included, like hard disk, monitor, and keyboard drivers. This mode has simple graphics and a simple menu;

 Floppy Disk. Reboot the computer from a system floppy disk;  Hard Disk 0. Boot from the primary hard disk;

While working with the recovery environment you might experience some inconvenience caused by possible video artifacts. It is just a result of changing video modes and in no way will affect the program functionality. If this is the case, please wait a bit and everything will be OK.

If you are going to use network resources, first launch the Network Configuration Wizard to establish a network connection.

The Linux/DOS recovery environment assigns drive letters to partitions the way it is done in DOS, i.e. one after another, primary partitions at first. Thus mounted partitions may have different drive letters from Windows.

 Find OS(s) on your hard disks. The program will scan hard disks of your computer to find any bootable operating

system.

To move within the menu, please use the arrow keys of the computer keyboard.

Normal Mode

When the Normal mode is selected, the Linux launch menu appears:

 Drive Copy (enables to copy and back up separate partitions or entire hard disks, carry out partitioning

operations, etc.);

 Simple Restore Wizard (allows restoring hard disks and partitions);  Disk Copy Wizard (helps to clone a hard disk);  File Transfer Wizard (allows coping files/folders to another disk or a partition as well as recording them to

CD/DVD);

 Boot Corrector (helps to correct the Windows System Registry without Windows being loaded);  Network Configurator (enables to establish a network connection under Linux);

 Log Saver (helps to collect and send the necessary log files to the Technical Support);  View the mounted partitions (the list of all mounted partitions will be displayed);

Recovery Media Builder can help you prepare the Linux/DOS or WinPE recovery

environment either on a CD/DVD disc or a thumb drive.

To automatically boot from the recovery media please make sure the on-board BIOS is set up to boot from CD/USB first.

 Eject CD/DVD;  Reboot the computer;  Power off the computer.

To move within the menu, please use the arrow keys of the computer keyboard.

Safe Mode

When the Safe mode is selected, the PTS DOS launch menu appears. It has nearly the same functionality as for the Normal mode except the Network Configurator and Log Saver commands. Besides due to certain limitations of the PTS DOS environment, there is no possibility to burn CD/DVD discs.

Low Graphics Safe Mode

When the Low Graphics mode is selected, the PTS DOS launch menu appears. It has the same functionality and looks similar to the Safe mode but graphically simpler.

Booting from the WinPE Recovery Media

The WinPE recovery environment can be a real alternative to the Linux/DOS recovery environment. Providing nearly the same level of functionality it offers an excellent hardware support and the same interface as the Windows version does.

Startup

To start working with the WinPE recovery environment, please take the following steps:

1. Start up the computer from our WinPE recovery media.

2. Once it has been loaded, you will see the License Agreement. Read the agreement and then mark the

appropriate checkbox to accept. If you do not agree with any conditions stated there, you won’t be able to use the program.

Our WinPE 3.0 based recovery environment offers excellent hardware support. However in

case it doesn’t have a driver for your disk controller, your hard disks will be unavailable.

3. Once you accept the agreement, you will see the Universal Application Launcher. In general it enables to run

components of the product, load drivers for undefined hardware or establish a network connection.

4. Click on the required operation to start. Hints on the selected at the moment item will help you make the right

choice.

5. Consult the help system by pressing ALT+F1 to know more on the subject.

Please consult the Adding specific drivers scenario to know how to tackle this issue.

Basic Concepts

This chapter explains terms and ideas that show how the program works. To understand these helps to obtain a general notion of the operation performance and makes it easier for the user to operate the program.

Paragon Hot Processing & Volume Shadow Copy Service

Offline versus Online Data Processing

In the course of time there have been developed various methods of data processing. Despite different work concept, all of them can be divided into two principal groups: offline (cold) and online (hot) data processing techniques.

As the name infers, offline data processing can only be accomplished when the data is in consistent state (the operating system and all the applications are completely shut down). Actually it is the most preferable way of image creation or data cloning, since software can obtain an exclusive right to process data that guaranties high level of operating efficiency. However, the offline data processing is absolutely out of question when dealing with 24/7 production environments.

In contrast, online data processing enables to create a consistent snapshot even as the data is currently modified. It is particularly useful for systems with high availability requirements, but it won’t be accomplished until all active transactions are complete. The point is to provide a coherent state of all open files and databases involved in a process, taking into account that applications may still keep writing to disks. As a result an online data processing cannot boast high operating speed.

Our program supports both offline and online methods of data processing. As far as online method is concerned it offers its own hot processing algorithm together with the possibility to use snapshot technologies provided by the Microsoft VSS framework.

Paragon Hot Processing Technology

Paragon Hot Processing is an online copy/backup technology for Windows NT+ family operating systems. Developed back in 2001, nowadays it is integrated with all copy/backup solutions offered by the company.

Paragon Hot Processing is not exactly a snapshot technology, though it has much in common with it. During an online copy/backup, the program uses the kernel mode driver HOTCORE.SYS to intercept and control disk write activity of applications and the operating system. The hotcore driver as an integral part of the program is installed during the setup procedure (that’s why the system reboot is required to complete the setup procedure). For the most part the driver is in the idle mode until it is activated with the program. While in this mode it bypasses any calls having no effect on the overall system performance, but a few kilobytes of the system memory.

Paragon Hot Processing technology offers copy/backup of locked partitions and hard disks under Windows NT+ family operating systems providing both high operating efficiency as well as low hardware requirements.

Volume Shadow Copy Service

Microsoft Volume Shadow Copy Service (VSS) is designed to provide the copy/backup infrastructure for the Microsoft Windows XP/Vista/Server 2003/2008 operating systems. It offers a reliable mechanism to create consistent point-intime copies of data known as shadow copies. Developed by Microsoft in close cooperation with the leading copy/backup solution vendors on the market, it is based on a snapshot technology concept.

To use VSS it is necessary to have a mounted 300 MB+ NTFS partition.

Initiated by a VSS aware copy/backup utility, VSS creates snapshots for the selected volumes and represents them as virtual read-only devices, called volume shadow copies. Once the shadow copies are created, the copy/backup utility starts processing the data while applications keep writing to original volumes.

Unlike Paragon Hot Processing the VSS technology provides a unique possibility to make a synchronous snapshot of multiple volumes. This very feature can be particularly beneficial when backing up active SQL Server 2003, Exchange 2003 or Oracle databases located on multiple volumes the way it is recommended by Microsoft to improve the level of database performance and reliability, thus providing 100-percent data consistency.

GPT versus MBR

GUID Partition Table (GPT) is the next generation of a hard disk partitioning scheme developed to lift restrictions of the old MBR. Being a part of the Extensible Firmware Interface (EFI) standard proposed by Intel to replace the outdated PC BIOS, it offers a number of crucial benefits:

 Up to 128 primary partitions for the Windows implementation (only 4 in MBR);  The maximum allowed partition size is 18 exabytes (only 2 terabytes in MBR);  More reliable thanks to replication and cyclic redundancy check (CRC) protection of the partition table;  A well defined and fully self-identifying partition format (data critical to the platform operation is located in

partitions, but not in un-partitioned or hidden sectors as this is the case with MBR).

To tackle compatibility problems with older operating systems there has been introduced a special combined GPT+MBR partitioning scheme called Retained GPT (also known as Hybrid GPT), where the first three partitions except for EFI (GPT service partition) are synced between GPT and MBR. This synced partition map provides an avenue, for instance for booting 32-bit Windows Vista/7 on computers controlled by the old BIOS. It’s also used for dual booting Mac OS X and Windows on a GPT disk.

64-bit Support

The bulk of software today is written for a 32-bit processor. It can meet the requirements of almost any end user. However that is not the case when dealing with servers processing large amounts of data with complex calculations of very large numbers. That is where 64-bit architecture comes into play.

It can boast improved scalability for business applications that enables to support more customer databases and more simultaneous users on each server. Besides a 64-bit kernel can access more system resources, such as memory allocation per user. A 64-bit processor can handle over 4 billion times more memory addresses than a 32-bit processor. With these resources, even a very large database can be cached in memory.

Although many business applications run without problems on 32-bit systems, others have grown so complex that they use up the 4 GB memory limitation of a 32-bit address space. With this large amount of data, fewer memory resources are available to meet memory needs. On a 64-bit server, most queries are able to perform in the buffers available to the database.

Some 32-bit applications make the transition to the 64-bit environment seamlessly others do not. For instance, systemlevel utilities and programs that provide direct hardware access are likely to fail. Our program offers a full-fledged support of the 64-bit architecture providing fault-tolerant work for such system dependent modules as Hot Processing.

Copy Operations

Hard drive duplication nowadays is becoming highly popular among PC users. That is due to some definite advantages it can offer. First of all, many people clone hard disks just to back up data for security reasons. The present day copy utilities enable to successfully transfer all on-disk information including standard bootstrap code and other system

service structures, thus maintaining the operating system’s working capability. In case of a system malfunction, the user

can get the system back on track in minutes. No additional configuration is required, what is very convenient.

The second possible application is the upgrade of a hard disk to a new one. The capacity of a modern hard drive doubles every two years, thus opening up new possibilities for software developers. As a result programs become more complicated and require considerable amount of free space. One day the user realizes that there is no more free space left on the hard disk and the only way out is to upgrade. Usually that means that besides purchasing a new hard disk, the user is to face a large re-installation procedure spanning several days of tedious work. But all of this can be avoided just by copying the contents of the old hard disk to a new one proportionally resizing the partitions.

And the last but not least is the copying of hard disks for cloning purposes. It may be of great use when setting up similar computers. There is no need for a system administrator to install an operating system from scratch on every one of them. It is enough just to configure one and then clone it to the others.

Drive Partitioning

As you probably know a hard drive is to be split into one or more partitions, since it cannot hold data until it is carved up and space is set aside for an operating system. Until recently most PCs used to have just one partition, which filled the entire hard disk and contained an OS. The situation has changed however, thanks to new cost-effective high capacity hard drives, thus opening up numerous possibilities for PC users, such as editing video, archiving music, backing up CD images, etc. Huge increase in space is great, but it poses a number of problems, most important of which are effective data organization and speed.

Large drives are always going to take longer to search than smaller volumes, and an operating system is going to have its work cut out both finding and organizing files. It is for this reason that many people decide to invest in multiple hard drives, but there is an easy solution – drive partitioning. Partitioning lets you divide a single physical drive into a number of logical drives, each of which servers as a container with its own drive letter and volume label, thus enabling the operating system to process data more efficiently. Besides partitioning makes it possible to organize data so that it is easy to find and manage. You can set aside, for instance, 40 GB of a 160 GB hard drive for the OS, 70 GB for storing video and another 50 GB for your favorite music collections to provide transparent data storage.

It is also worth mentioning to that with a hard drive properly partitioned, such routine operations as files defragmentation or consistency check will not be that annoying and time-consuming any more.

By detaching the OS from the rest of the data you can tackle one more crucial issue – in case of a system malfunction, you can get the system back on track in minutes by recovering it from a backup image located on the other partition of the hard drive.

But that is not all drive partitioning may be used for. If you are willing to play games in Windows while browsing the Internet in Linux, 100-percent sure that no virus will attack your PC, drive partitioning is a necessity. In order to run several OSs on a single hard drive you are to create a corresponding number of partitions to effectively delineate the boundaries of each OS.

Scheduling

The automation of operations is particularly effective when you have to repeat a sequence of actions on a regular basis. For example, developing a specific project on a day-to-day basis and having to make a backup every evening so as not to

lose the valuable data, you will really appreciate, when this kind of routine operations will be carried out automatically without your participation.

Another aspect of any automation process is that it allows an optimization of your computer’s work-load. This is especially important when operations require a considerable amount of computer resources – processor time, memory and more. A number of tasks, which can decrease the performance, can be run during the night or whenever the computer has the least work-load to perform.

The program has a special tool for scheduling. You can set out a timetable for any operation and it will start at a specified time without interrupting your current activity.

Windows Components

In the given section you can find all the information necessary to successfully work with the Windows version of the product.

Interface Overview

This chapter introduces the graphical interface of the program. The design of the interface precludes any mistake being made on the part of the user. Most operations are performed through the system of wizards. Buttons and menus are accompanied by easy understandable icons. Nevertheless, any problems that might occur while managing the program can be tackled by reading this very chapter.

General Layout

When you start the program, the first component that is displayed is called the Launcher. It enables to run wizards and dialogs, to specify program settings, to visualize the operating environment and the hard disk configuration.

The Launcher’s window can be conditionally subdivided into several sections that differ in their purpose and functionality:

1. Main Menu

2. Tool Bar

3. Virtual Operations Bar

4. Common Tasks Bar

5. Explorer Bar

6. Disk Map

7. Partition List

8. Properties Bar

9. Legend Bar

10. Status Bar

MENU ITEM

FUNCTIONALITY

Tools

A number of panels offer similar functionality with a synchronized layout. The program enables to conceal some of them to simplify the interface management.

All panels are separated by vertical and horizontal expandable sliders, allowing the user to customize the screen layout.

Main Menu

The Main Menu provides access to the entire functionality of the program. The available functions are as listed below:

View Log Files

View logs on the carried out operations

Recovery Media Builder…

Restore the system even when the current operating system cannot boot anymore

File Transfer Wizard…

Transfer data from any media

Settings...

Edit the general settings of the program

Exit

Exit the program

Changes

Generate Script…

Generate a script for the task

Save to Scheduler…

Schedule pending operations

Undo `the last virtual operation`

Cancel the last virtual operation on the List of Pending Operations

Redo `the last virtual operation`

Cancel the last undo virtual operation on the List of Pending Operations

View Changes…

Display the List of Pending Operations

Apply Changes

Launch the real execution of virtual operations

Discard All Changes

Cancel all virtual operations on the List of Pending Operations

Reload Disk Info

Refresh the current information about disks

Wizards

Create Partition…

Create a partition of any file system

Format Partition…

Format a partition of any file system

Delete Partition…

Delete a partition of any file system

Undelete Partitions…

Recover an accidentally deleted partition

P2V Copy…

Migrate a live Win2K+ physical system to a virtual environment

P2V Adjust OS…

Make Windows Vista/7 backups bootable on virtual hardware; recover the startup ability after unsuccessful virtualization with a 3rd party tool

Copy Hard Disk…

Create a hard disk copy

Schedule Hard Disk Copy…

Set a timetable for a hard disk copy

Copy Partition…

Create a partition copy

Schedule Partition Copy…

Set a timetable for a partition copy

Hard Disk

Convert to Basic…

Convert a dynamic MBR disk containing simple volume(s) into a basic MBR disk

Convert to Basic MBR hard

disk…

Convert a basic or a dynamic GPT disk containing simple volume(s) into a basic MBR disk

Convert to GPT hard disk

Convert a basic MBR disk into a basic GPT disk

Update MBR

Update MBR (Master Boot Record) of the selected hard disk

Properties…

Get in-depth information on the properties of selected hard disk

Partition

Create Partition…

Create a partition

Format Partition…

Format a partition

Delete Partition…

Delete a partition

Assign Drive Letter…

Assign drive letter to the selected partition

Remove Drive Letter…

Remove drive letter for the selected partition

Hide Partition…

Make the selected partition unavailable for the operating system

Unhide Partition…

Make the selected partition available for the operating system

Mark Partition as Active

Make the selected partition bootable by default

Mark Partition as Inactive

Make the selected partition non-bootable by default

Change Volume Label…

Change volume label of the selected partition

Check File System

Integrity…

Check the selected partition for possible file system errors

Properties…

Get in-depth information on the properties of selected partition

View

Layouts

Manage the Launcher layout with several predefined profiles

Toolbar

Manage the Tool Bar representation: show / hide standard and navigation buttons, text labels and large icons

Status Bar

Display the Status Bar

Common Tasks Bar

Display the Common Tasks Bar

Disk Map Legend

Display the Disk Map legend

Properties and Commands

Display the Explorer Bar

Disk Map Location

Select whether the Disk Map will be located on the top of the main window or at the bottom

Help

Open the Help system (you can also do it by pressing F1)

About

Open the dialog with information about the program

The Main Menu contents available at the moment may vary depending on the selected object.

BUTTON

FUNCTIONALITY

Copy a hard disk

Open the Help system

BUTTON

FUNCTIONALITY

Cancel the last virtual operation on the List of Pending Operations

Cancel the last undo virtual operation on the List of Pending Operations

Display the List of Pending Operations

Launch the real execution of virtual operations

Cancel all virtual operations on the List of Pending Operations

Virtual mode is an effective way of protection from any troubles, since no operations will be executed until clicking the Apply button for confirmation, thus giving a second chance to weigh all pros and cons of this or that particular operation. The program politely reminds the user that there are unsaved changes by showing the following window:

Tool Bar

The Toolbar provides fast access to the most frequently used operations:

Virtual Operations Bar

The program supports previewing the resulting layout of hard disks before actually executing operations (so-called virtual mode of execution). In fact, when the virtual mode is enabled, the program does not accomplish operations immediately, but places them on the List of Pending Operations for later execution.

The Virtual Operations Bar enables to manage pending operations.

Basic Partitioning Tasks

Starting the Create Partition Wizard to create a partition of any file system.

Starting the Format Partition Wizard to format an existing partition to one of the file systems supported by the program.

Starting the Delete Partition Wizard to delete a partition of any file system.

Advanced Partitioning Tasks

Starting the Undelete Partitions Wizard to recover accidentally deleted partitions.

Copying Tasks

Starting the Copy Hard Disk Wizard to copy a hard disk.

Starting the Copy Partition Wizard to copy a partition.

Tools

Starting the File Transfer Wizard to transfer data from any media. Besides it provides access to Paragon backups as regular folders to browse through their contents or copy required files.

Help and Documentation

Launching the help system (you can also do it by pressing F1).

Opening the page which contains information about the program. This page will be displayed in the Explorer Bar.

Opening a brief review on the Paragon Scripting Language.

Common Tasks Bar

The Common Tasks Bar is located on the left side of the main window. It is intended for easy access to the program's wizards.

The bar contains several tabs. Each tab includes a separate button bar which can be folded by clicking it.

The drag-and-drop functionality is not available when the logarithmic type of the disk layout is selected.

Disk Map

The Disk Map is displayed in the Explorer Bar when the Disk View tab is selected. It is located either at the top or at the bottom of the window, depending on the state of the Disk Map Location option (Main Menu: View > Disk Map Location).

As the name infers, the Disk Map displays the layout of physical and logical disks. Physical disks are represented with rectangle bars that contain small-sized bars. These small-sized bars represent logical disks. Their color depends on the file system of the appropriate partition.

Large-sized bars display the following information about physical disks:

 Manufacturer,  Model.

Small-sized bars display the following information about logical disks:

 Serial number,  Drive letter,  Total size,  File system.

Furthermore, it is possible to estimate the used disk space by looking at the size of the bar’s shaded area. The program offers to choose from several types of the disk layout scaling. It’s done especially to increase the program usability. For instance, if you’ve got a high capacity hard drive containing both very large (more than 100 GB) and rather small (less

than 10 GB) partitions, you can select the logarithmic type to make all partitions readable, otherwise (selecting the linear type) you won’t be able to see small partitions at all, but thing strips. On the other hand, if the proportional disk layout is critical for you, the linear type is exactly what you need.

Nevertheless there’s a compromise solution – linear scaling with the minimal limit to small partitions. So if a partition is too small it will remain readable.

Just click on the arrow icon on the top right side of the Disk Map to select the desired scaling type.

Disk Map is synchronized with the Explorer Bar. Thus by selecting a disk on the Disk Map, the Explorer Bar will automatically display detailed information on it.

+ 80 hidden pages

Paragon Drive Copy - 11 Professional Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual