Paragon Drive Copy - 10 Personal User Manual

PARAGON Technologie GmbH, Systemprogrammierung Heinrich-von-Stephan-Str. 5c z 79100 Freiburg, Germany Tel. +49 (0) 761 59018201 z Fax +49 (0) 761 59018130 Internet www.paragon-software.com z Email sales@paragon-

software.com

DriveCopy™10Personal

UserManua l

Contents

Introduction ..................................................................................................................7

What’s New in Drive Copy 10............................................................................................................ 7

Product Components ..................................................................................................8

Features Overview.......................................................................................................8

Key Features.......................................................................................................................................8

User Friendly Fault Minimizing Interface...............................................................................................................8

Backup Facilities......................................................................................................................................................9

Restore Facilities ......................................................................................................................................................9

Virtualization Facilities.............................................................................................................................................9

Copy Facilities..........................................................................................................................................................9

Partition/Hard Disk Management Facilities.........................................................................................................9

Automatization Facilities......................................................................................................................................10

Auxiliary Facilities...................................................................................................................................................10

Supported Technologies ................................................................................................................. 10

Supported File Systems.................................................................................................................... 11

Supported Media............................................................................................................................. 11

Getting Started...........................................................................................................12

Distribution........................................................................................................................................12

Distributive CD........................................................................................................................................................12

Online Distribution .................................................................................................................................................12

Registration.............................................................................................................................................................12

How to Download Updates/Upgrades .............................................................................................................13

Contacting Paragon Technology GmbH....................................................................................... 14

System Requirements ......................................................................................................................14

Windows based set of utilities..............................................................................................................................14

Linux/DOS based Recovery CD..........................................................................................................................14

WinPE based Recovery CD .................................................................................................................................15

Additional Requirements .....................................................................................................................................15

Installing the Program under Windows .......................................................................................... 15

Starting the Program under Windows............................................................................................. 16

Booting from the Linux/DOS Recovery CD ....................................................................................17

Startup Procedure.................................................................................................................................................17

Boot Menu..............................................................................................................................................................18

Booting from the WinPE Recovery CD............................................................................................ 20

Startup Procedure.................................................................................................................................................20

Basic Concepts..........................................................................................................22

System and Data Protection ...........................................................................................................22

File Backup versus Sector Backup......................................................................................................................22

Backup Storage.....................................................................................................................................................23

Adaptive Restore ..................................................................................................................................................23

System Virtualization........................................................................................................................ 25

Paragon Hot Processing & Volume Shadow Copy Service.........................................................26

Offline versus Online Data Processing...............................................................................................................26

Paragon Hot Processing Technology.................................................................................................................26

Volume Shadow Copy Service...........................................................................................................................27

GPT versus MBR ................................................................................................................................27

Apple Boot Camp............................................................................................................................28

64-bit Support...................................................................................................................................28

Copy Operations .............................................................................................................................28

Drive Partitioning.............................................................................................................................. 29

Scheduling........................................................................................................................................29

Windows Components ..............................................................................................30

Interface Overview..........................................................................................................................30

General Layout......................................................................................................................................................30

Main Menu .............................................................................................................................................................31

Tool Bar....................................................................................................................................................................34

Virtual Operations Bar ..........................................................................................................................................34

Common Tasks Bar................................................................................................................................................35

Disk Map .................................................................................................................................................................36

Explorer Bar.............................................................................................................................................................37

Partition List.............................................................................................................................................................38

Legend Bar.............................................................................................................................................................40

Status Bar ................................................................................................................................................................40

Settings Overview ............................................................................................................................40

General Options....................................................................................................................................................40

Backup Image Options........................................................................................................................................41

Partitioning Options...............................................................................................................................................42

General Copy and Backup Options..................................................................................................................43

Hot Processing Options ........................................................................................................................................45

E-Mail Options........................................................................................................................................................46

Virtual Mode Options............................................................................................................................................47

Copy/Backup Exclude Options..........................................................................................................................47

Log Files Options....................................................................................................................................................49

Viewing Disk Properties...................................................................................................................49

Building Recovery Media................................................................................................................ 51

Copy Tasks .......................................................................................................................................52

Cloning Hard Disks.................................................................................................................................................52

Partition Management..................................................................................................................... 58

Basic Partitioning Operations..............................................................................................................................58

Advanced Partitioning Operations....................................................................................................................64

Changing Partition Attributes..............................................................................................................................66

Hard Disk Management..................................................................................................................69

Updating MBR........................................................................................................................................................69

Changing Primary Slot..........................................................................................................................................69

Task Scheduling ...............................................................................................................................71

Setting a Timetable...............................................................................................................................................71

Managing Tasks.....................................................................................................................................................72

Creating a Scheduled Task.................................................................................................................................74

Extra Functionality............................................................................................................................74

View Partition/Hard Disk Properties....................................................................................................................74

File Transfer Wizard................................................................................................................................................75

Mount Partition ......................................................................................................................................................77

Change SID............................................................................................................................................................78

Test Surface ............................................................................................................................................................79

Check File System Integrity..................................................................................................................................79

Check Recovery Discs..........................................................................................................................................80

Send Log Files.........................................................................................................................................................80

View Logs................................................................................................................................................................81

Typical Scenarios.......................................................................................................82

Backup Scenarios............................................................................................................................82

Backing up a hard disk or partition to a network drive..................................................................................82

Recovery Scenarios.........................................................................................................................84

Fixing MBR after a boot virus attack ..................................................................................................................84

Fixing Windows startup ability..............................................................................................................................87

Restoring a system partition from a network drive..........................................................................................91

Copying of data from the corrupted system disk to another hard disk......................................................96

Burning of data from the corrupted system disk to CD/DVD........................................................................99

Copying of data from a backup to the corrupted system partition .........................................................101

Cloning System Hard Disk............................................................................................................. 105

P2V Scenarios.................................................................................................................................107

Virtualizing the current system ..........................................................................................................................107

Connecting virtual disks.....................................................................................................................................110

P2P Scenarios .................................................................................................................................118

Making system bootable on different hardware ..........................................................................................118

Extra Scenarios for WinPE CD........................................................................................................121

Adding specific drivers.......................................................................................................................................121

Configuring network...........................................................................................................................................122

Saving log files .....................................................................................................................................................124

Troubleshooter..........................................................................................................125

Glossary ....................................................................................................................127

Introduction

Paragon Drive Copy™ 10 is a comprehensive tool of disk copying, upgrading and configuring needs. With the next generation of Paragon Adaptive Restore™ as well as support for the system virtualization, the product can also be used for migration of a Win2K+ physical system either to a different hardware platform (P2P) or a virtual environment (P2V). Moreover including the basic backup and restore facilities it can help you protect your system and data against a hardware failure, a virus attack, or a human mistake.

Most functionality of the product is offered through handy intuitive wizards, that’s why not only IT pros, but also inexperienced users can find it easy and efficient.

In this manual you will find the answers to many of the technical questions, which might arise while using the program.

Our company is constantly releasing new versions and updates to its software, that's why images shown in this manual may be different from what you see on your screen.

What’sNewinDriveCopy10

• P2V Copy to migrate a Win2K+ physical system to a virtual environment in the online mode.

• Support for major virtualization software vendors including MS Virtual PC, VMware Workstation,

and VMware Fusion.

•

Next generation Adaptive Restore (P2P Adjust OS) to successfully migrate a Win2K+ physical

system to a different hardware platform (P2P) by allowing automatic injection of all required drivers and the other actions crucial for a migration of this kind.

• Smart Driver Injector to make the process of adding new drivers for P2V and P2P operations smooth and easy.

• Support for the latest Microsoft Windows 7.

• The latest Linux kernel to enjoy support of a wider range of hardware configurations, including

the brand new Intel ICH9 chipset.

• WinPE 2.1 based bootable recovery environment t o enjoy support of a wider range of hardware configurations with the option to add drivers for specific hardware on-the-fly.

•

More flexibility for online data processing techniques to provide for easier configuration for

both, Paragon Hot Processing and Microsoft Volume Shadow Copy Service (VSS).

• Better support for 64-bit platforms to reboot your computer to one of the three special modes (Windows native, Linux, or DOS) to automatically complete operations, which cannot be accomplished under 64-bit Windows.

•

Automatic data exclusion with an advanced system of filters will help you automate the

process of building up contents of the future backup image, by excluding irrelevant data such as movies, music, etc.

• Better support for GUID Partition Table (GPT) to back up and restore not only single GPT volumes but entire disks, including the option of resize during the restore operation.

• Better support for the Apple Boot Camp Configuration with the option not only back up and restore this kind of configurations, but to copy single volumes or entire disks with resize.

• Better support for Linux ExtFS starting from Ext2FS up to the brand new Ext4FS.

ProductComponents

In order to cope with different tasks, the product contains several components:

• Windows based set of utilities is the crucial part of the product. With the help of an easy to use launcher you may find and run tasks of any complexity in the field of data and system protection, hard disk partitioning and cloning, etc.

•

Linux/DOS based Recovery CD is a multi-platform bootable media that enables to run utilities

under Linux or PTS DOS, and that way to get access to your hard disk for maintenance or recovery purposes. Both platforms have their strong sides, for instance Linux can boast support of FireWire (i.e. IEEE1394) or USB devices. It enables to burn CD/DVD disks. However there can be some difficulties with detecting new hardware. DOS in its turn has no problems of that kind but is limited in features. The Linux/DOS Recovery CD requires no installation and can be of great help when the system fails to boot. Besides it offers a Windows XP like environment.

•

WinPE based Recovery CD. Especially for keen followers of Windows, our product also offers a

WinPE 2.1 based bootable media. Unlike Linux/DOS Recovery CD it can boast an excellent hardware support and the same interface as for the Windows version. However its system requirements are much tougher.

FeaturesOverview

This chapter dwells upon key benefits and technical highlights of the product.

KeyFeatures

Let us list some of the key features:

UserFriendlyFaultMinimizingInterface

• Graphical representation of the data to gain a better understanding.

•

A handy launcher to easily find and run the required tasks. Comprehensive wizards to simplify even the most complex operations.

•

• A context sensitive hint system for all functions of the program.

•

Previewing the resulting layout of hard disks before actually executing operations (so-called

virtual operations).

BackupFacilities

Support of basic techniques to store backup images:

•

- Backup to local mounted partitions;

- Backup to a network drive to stand a better chance of success in case of a hard disk failure.

•

Sector backup to save not only all on-disk information but also the system service structures. It

is ideal for making a backup image of an entire hard disk or system partitions to guarantee the operating system’s working capability.

RestoreFacilities

•

Restore an entire disk, separate partitions or only files you need from the previously created

backup image.

• Restore with Shrink to restore a backup image to a free block of smaller size taking into account only the amount of actual data of the image.

•

Adaptive Restore to successfully migrate a Win2K+ physical system to a different hardware

platform (P2P) by allowing automatic injection of all required drivers and the other actions crucial for a migration of this kind.

VirtualizationFacilities

• P2V Copy to migrate a Win2K+ physical system to a virtual environment in the online mode.

Virtualization is the latest trend in system migration, protection, and evaluation.

CopyFacilities

•

One Button Copy Wizard to carry out such a technically complicated operation as cloning of

hard disks just by pressing one button.

• Partition/hard disk copy to successfully transfer all on-disk information including standard bootstrap code and other system service structures, thus maintaining the operating system’s working capability.

Copy functionality can also be used as an alternative way of data protection.

Partition/HardDiskManagementFacilities

Basic functions for initializing, partitioning and formatting hard disks (create, format, delete).

•

Instead of the standard Windows disk tools, the program supports all popular file systems.

• Mount a partition (assign a drive letter) of any file system type to make it available for your operating system.

•

Modify file system parameters (make active/inactive, hide/unhide, change serial number,

partition ID, volume label, etc.).

•

Undelete Partitions Wizard to recover an accidentally deleted partition.

AutomatizationFacilities

Task scheduling to automate routine operations. It can be particularly effective when you

•

have to repeat a sequence of actions on a regular basis.

Scheduling is only available for the Windows installation of the program.

AuxiliaryFacilities

File Transfer Wizard to make such operations as transferring of files/directories or burning of

•

them to CD/DVD as easy and convenient as possible. Providing access to Paragon backups as regular folders, it may also help to replace corrupted data from a previously created image in case of an operating system failure.

•

Recovery Media Builder to create a Linux/DOS bootable media, which can later be used to

boot and recover your computer in case of an operating system failure. Moreover, with its help you can save data from partitions of your hard disk directly to compact discs or burn ISOimages. The utility supports various formats of laser discs: CD-R/RW, DVD-R/R W, D VD+R /RW, DVD-R, DVD+R double layer, Blu-ray and can handle multi-session burning.

•

Network Configuration Wizard to establish a network connection under Linux or WinPE either to

save a backup of a partition/hard disk or just several files on a network computer or retrieve a previously made backup from a network computer for recovery purposes.

•

Boot Corrector to fix most of the system boot problems that can be a result of a human factor,

program error or a boot virus activity.

It’s only available for the Linux/DOS bootable recovery environment.

SupportedTechnologies

Along with using innovative technologies from outside, Paragon has developed a number of its own original technologies that make its products unique and attractive for customers:

• Paragon Hot Backup™ technology to back up locked partitions and hard disks under Windows NT+ family operating systems providing both high operating efficiency as well as low hardware requirements.

• Paragon Adaptive Restore™ technology to successfully migrate a Win2K+ physical system to a different hardware platform (P2P).

• Paragon Power Shield™ technology to provide data consistency in case of a hardware malfunction, power outages or an operating system failure.

• Paragon UFSD™ technology to browse partitions of any file system including hidden and unmounted, modify and copy files and folders, etc.

• Paragon Restore with Shrink™ technology to restore a backup image to a free block of smaller size taking into account only the amount of actual data of the image.

• Paragon Smart Partition™ technology to securely perform hard disk partitioning operations of any complexity.

• Paragon BTE™ technology to set tasks for execution in the Windows blue screen mode, thus saving from the need to use a bootable media when modifying system partitions.

• Paragon VIM™ (Virtual Image Management) technology that enables Paragon products work with virtual disks as though they are physical hard disks.

• Microsoft Volume Shadow Copy Service (VSS) to provide the copy/backup infrastructure for the Microsoft Windows XP/Vista/7/Server 2003/2008 operating systems. It offers a reliable mechanism to create consistent point-in-time copies of data known as shadow copies. Developed by Microsoft in close cooperation with the leading copy/backup solution vendors on the market, it is based on a snapshot technology concept.

• GUID Partition Table (GPT). It is the next generation of a hard disk partitioning scheme developed to lift restrictions of the old MBR. GPT disks are now support ed by Windows Vista/7, Server 2008, Mac OS X and Linux.

SupportedFileSystems

Paragon Drive Copy 10 provides support of major file systems presented on the market today:

• Full read/write access to FAT16/FAT32 partitions.

• Full read/write access to NTFS (Basic and all five types of Dynamic Disks) under Windows

95/98/ME, Linux and PTS DOS. Compressed NTFS files are also supported.

• Full read/write access to Ext2FS/Ext3FS/Ext4FS partitions under all versions of Windows, DOS 5.0 and later.

• Limited read/write access to Apple HFS+ partitions.

Unfortunately, support of non-Roman characters for the HFS+ file system is unavailable at the moment. The company is about to implement it in the nearest future.

SupportedMedia

• Support of both MBR and GPT hard disks (up to 1,5 TB tested)

• IDE, SCSI and SATA hard disks

• CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-R, DVD+R double layer and also Blu-ray

discs

• FireWire (i.e. IEEE1394), USB 1.0, USB 2.0 hard disks

• PC card storage devices (MBR and GPT flash memory, etc.)

GettingStarted

In this chapter you will find all the information necessary to get the product ready to use.

Distribution

Paragon Drive Copy 10 is distributed in two ways:

• Boxed package from Paragon Technology GmbH and resellers

• Downloadable package over the Internet at the company’s web-site

DistributiveCD

The boxed package includes a distributive CD that is in fact a bootable Linux/DOS Recovery CD with auto-run of the Windows installation, thus it can be used as a ready-made solution (see

the Linux/DOS Recovery CD). But if you’re going to run the Windows components, you need to install

them first (see

Installing the Program under Windows).

Booting from

If you want to download an update/upgrade of the product, it will be in form of the downloadable installation package as described in

The WinPE version can only be obtained through the company’s web service. You will get the required download link after the product has been purchased.

OnlineDistribution

Drive Copy 10 purchased over the Internet will be in form of an MSI package. After installing the product you can launch the Recovery Media Builder to burn the Linux/DOS Recovery CD.

The WinPE version can only be obtained through the company’s web service. You will get the required download link after the product has been purchased.

Registration

Paragon Technology GmbH provides a wide range of online services through its web-portal -

www.paragon-software.com/support/:

• Registration of new users;

• Registration of purchased products for registered users;

Online Distribution).

• Available around-the-clock downloading center, where registered users can get product updates/upgrades as well as all the necessary documentation;

• Downloadable free demo versions and open documentation for all users.

It is recommended to use Internet Explorer 5+ or any compatible browser.

Toregisterasanewuser

To register as a new user, please do the following:

1. Run an Internet browser and visit the page:

www.paragon-software.com/my-account/;

2. Click Create of the Create a Paragon Account section;

3. Fill out a registration form;

4. Click Register.

The most important field in the form is an E-mail address, as it serves as a login to enter the system. Besides your access password will be sent to this address as well.

Toregisteranewproduct

If you are a registered user and would like to register Drive Copy 10, please do the following:

1. Run an Internet browser and visit the page:

www.paragon-software.com/my-account/;

2. In the Email field of the Authorization section, enter an E-mail used for registration;

3. In the Password field enter a password received after registration;

4. Click Sign in;

5. If the user name and password are valid, you will get to your account;

6. Click Register new product of the Products section;

7. Enter your product serial number in the Serial Number field. You can find it in the product box or obtain from your reseller. Click Next;

8. On the next page you will be asked to provide some additional data. Also you will need to decide whether you want to get confirmation on registering the product by E-mail or not. Click Next, and then click Finish.

That is all. The product is now registered.

HowtoDownloadUpdates/Upgrades

Downloading of updates/upgrades can be fulfilled in the following way:

1. Run an Internet browser and visit the page:

www.paragon-software.com/my-account/;

2. In the Email field of the Authorization section, enter an E-mail used for registration;

3. In the Password field enter a password received after registration;

4. Click Sign in;

5. If the user name and password are valid, you will get to your account;

6. Select My Downloads of the Products section to see what updates are available for you;

7. Select the desired update and click Download.

ContactingParagonTechnologyGmbH

If you have any questions about the company products, please do not hesitate to contact Paragon Technology GmbH.

Service Contact

Visit Paragon GmbH web site

Registration & updates webservice

Knowledge Base & Technical Support

Pre-sale information

www.paragonsoftware.com

www.paragonsoftware.com/support

kb.paragon-software.com

sales@paragonsoftware.com

SystemRequirements

Windowsbasedsetofutilities

To use the Windows utilities, you should install them first. But before that, make sure your computer meets the following minimum system requirements:

• Operating systems: Windows 2000/XP/Vista/7 and XP SP2/Vista/7 64-bit

• Internet Explorer 5.0 or higher

• Intel Pentium CPU or its equivalent, with 300 MHz processor clock speed

• 128 MB of RAM (256+ recommended)

• Hard disk drive with 100 MB of available space

• SVGA video adapter and monitor

• Mouse

Linux/DOSbasedRecoveryCD

To use the Paragon Linux/DOS Recovery CD on your computer (it doesn’t matter what operating system is installed), make sure that it meets the following minimum system requirements:

• IBM AT compatible computer with i486 or higher CPU

• 256 MB of RAM

• SVGA-compatible monitor

• Mouse (recommended)

• On-board BIOS supports booting from CD first

WinPEbasedRecoveryCD

To use the WinPE based Recovery CD on your computer, (it doesn’t matter what operating system is installed), make sure that it meets the following minimum system requirements:

• Intel Pentium III CPU or its equivalent, with 1000 MHz processor clock speed

• At least 512 MB of RAM

• SVGA video adapter and monitor

• Mouse

AdditionalRequirements

There may be additional requirements if you want to use advanced features:

• Network card is required to send partition/hard disk backups to a network computer or to retrieve previously made backups

• Recordable CD/DVD drive is needed to burn data to compact disks

• To save copy or backup of a hard disk or partition, removable USB disks can be used. The

program supports USB Drives 1.0, 2.0.

InstallingtheProgramunderWindows

As we have already mentioned only Windows components of the product require installation. So to install Paragon Drive Copy 10 under Windows, please do the following:

1. Run Setup Application. Click on the *.MSI file. This application will guide you through the process of the program installation. The setup utility is compiled with the InstallShield SDK, hence it contains the standard user interface and set of installation steps.

In case there is some previous version of the program installed on the computer, the program will offer the user to uninstall it first.

2. Starting Setup. The Welcome page informs that the application is being installed. Click the Next button to continue.

3. Confirm License Agreement. The License Agreement page displays the Paragon License Agreement. Read the agreement and then select the appropriate option to accept. If you do not agree with any conditions stated there, the installation process will be interrupted. By clicking the Print button, the License Agreement may also be printed out.

4. Provide Registration Information. On the Registration page you are to provide your product key and serial number.

5. Provide Customer Information. On the Customer Information page you are to provide the standard information, i.e. a user name and an organization. Besides you need to decide whether to make the program available for all users of this computer (if several) or only for the current one.

6. Select an Installation Folder. The Destination Folder page allows you to choose a folder where the program will be installed. By default, the installation folder will be created as:

C:\Program Files\Paragon Software\Paragon Drive Copy 10. To select another folder, click the Change… button.

After you have selected the required folder, click the Next button to continue.

Do not install the program on network drives. Do not use Terminal Server sessions to install and run the program. In both cases, the program functionality will be limited.

7. Confirm Installation. On the Ready to Install the Program page click the Install button to start the installation or the Back button to return to any of the previous pages and modify the installation settings.

8. Copying Files. The Copying Files page shows the overall progress of the installation. Click the Cancel button to abort the setup.

9. Finishing the Installation. The Final page reports the end of the setup process. Click the Finish button to complete the wizard.

To accomplish online backup/copy of locked partitions/hard disks the program uses a kernel mode hotcore driver, thus the system reboot is required to complete the installation procedure.

StartingtheProgramunderWindows

To start Paragon Drive Copy 10 under Windows, please click the Windows Start button and then select Programs > Paragon Drive Copy™ 10 > Paragon Drive Copy™.

The program provides wide opportunities in the field of hard disk structure modification, so just to be on the safe side, please make a backup of your data before carrying out any operation.

The first component that will be displayed is called the Express Launcher. Thanks to a well thought-out categorization and hint system, it provides quick and easy access to wizards and utilities that we consider worth using on a regular basis. With its help you can also start up the traditional launcher, the help system or go to the program’s home page.

To start up the traditional launcher, please click the Advanced Mode option found at the bottom of the window. To know more on the subject, please consult the

Windows Components chapter.

BootingfromtheLinux/DOSRecoveryCD

The Linux/DOS Recovery CD can be used to boot your computer into Linux or PTS DOS to get access to your hard disk for maintenance or recovery purposes. On the disk you can also find the PTS DOS safe mode, which may help in a number of non-standard situations such as interfering hardware settings or serious problems on the hardware level. In this case, only basic files and drivers (such as hard disk drivers, a monitor driver, and a keyboard driver) will be loaded.

StartupProcedure

To start working with the Linux/DOS Recovery CD, please take the following steps:

1. Insert the Linux/DOS Recovery CD into a CD/DVD drive.

2. Reboot the computer.

3. Launch a boot mode you need (Normal, Safe, Low-Graphics Safe) in the Boot menu.

By default the Normal Mode will be automatically initiated after a 10 second idle period.

4. Click on the required operation to start. Hints on the selected at the moment item will help you make the right choice.

5. Consult the help system by pressing ALT+F1 to know more on the subject.

To automatically boot from the Recovery CD make sure the on-board BIOS is set up to boot from CD first.

BootMenu

After you have inserted the Recovery CD into a CD/DVD drive and restarted the computer, the Boot menu appears.

The Boot menu contains the following commands:

• Normal Mode. Boot into the Linux normal mode. This mode uses the full set of drivers (recommended);

• Safe Mode. Boot into the PTS DOS mode. This mode can be used as an alternative of the Linux normal mode if it fails to work properly;

• Low-Graphics Safe Mode. Boot into the PTS DOS safe mode. In this case, only the minimal set of drivers will be included, like hard disk, monitor, and keyboard drivers. This mode has simple graphics and a simple menu;

• Floppy Disk. Reboot the computer from a system floppy disk;

• Hard Disk 0. Boot from the primary hard disk;

• Find OS(s) on your hard disks. The program will scan hard disks of your computer to find any

bootable operating system.

To move within the menu, please use the arrow keys of the computer keyboard.

To automatically boot from the Recovery CD make sure the on-board BIOS is set up to boot from CD first.

While working with the Recovery CD you might experience some inconvenience caused by possible video artifacts. It is just a result of changing video modes and in no way will affect the program functionality. If this is the case, please wait a bit and everything will be OK.

NormalMode

When the Normal mode is selected, the Linux launch menu appears:

• Drive Copy (enables to copy and back up separate partitions or entire hard disks, carry out basic partitioning operations, etc.);

• Simple Restore Wizard (allows restoring hard disks and partitions);

• Disk Copy Wizard (helps to clone a hard disk);

• File Transfer Wizard (allows coping files/folders to another disk or a partition as well as

recording them to CD/DVD);

• Boot Corrector (helps to correct the Windows System Registry without Windows being loaded);

• Network Configurator (enables to establish a network connection under Linux);

If you are going to use network resources, first launch the Network Configuration Wizard to establish a network connection.

• Log Saver (helps to collect and send the necessary log files to the Technical Support);

• Eject CD/DVD;

• View the mounted partitions (the list of all mounted partitions will be displayed);

Linux/DOS Recovery CD assigns drive letters to partitions the way it is done in DOS, i.e. one after another, primary partitions at first. Thus mounted partitions may have different drive letters from Windows.

• Command Line (allows experienced users to execute any operation);

• Reboot the computer;

• Power off the computer.

To move within the menu, please use the arrow keys of the computer keyboard.

SafeMode

When the Safe mode is selected, the PTS DOS launch menu appears. It has nearly the same functionality as for the Normal mode except the Network Configurator and Log Saver commands. Besides due to certain limitations of the PTS DOS environment, there is no possi bility to burn CD/DVD disks.

LowGraphicsSafeMode

When the Low Graphics mode is selected, the PTS DOS launch menu appears. It has the same functionality and looks similar to the Safe mode but graphically simpler.

BootingfromtheWinPERecoveryCD

The WinPE Recovery CD can be a real alternative to the Linux/DOS Recovery CD. Providing nearly the same level of functionality it offers an excellent hardware support and the same interface as for the Windows version.

StartupProcedure

To start working with the WinPE Recovery CD, please take the following steps:

1. Insert the WinPE Recovery CD into a CD/DVD drive.

2. Reboot the computer.

3. After the disc has been loaded, you will see the License Agreement. Read the agreement and then mark the appropriate checkbox to accept. If you do not agree with any conditions stated there, you won’t be able to use the program.

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To automatically boot from the Recovery CD make sure the on-board BIOS is set up to boot from CD first.

4. Once you accept the agreement, you will see the Universal Application Launcher. In general it enables to run components of the product, load drivers for undefined hardware or establish a network connection.

5. Click on the required operation to start. Hints on the selected at the moment item will help you make the right choice.

6. Consult the help system by pressing ALT+F1 to know more on the subject.

BasicConcepts

This chapter explains terms and ideas that show how the program works. To understand these helps to obtain a general notion of the operation performance and makes it easier for the user to operate the program.

SystemandDataProtection

The data protection issue is a growing cause of worrying for more and more people toda y. Indeed, it is hardly to find a person who will be particularly happy when all precious information on the hard disk is irreversible lost as a result of its malfunction. So how this tragedy can be prevented?

FileBackupversusSectorBackup

Since the advent of the computer age people were in the search of ways to guarantee data safety. As a result we’ve got now two principal approaches: the file-based backup and the sector-based backup. The main difference between the two lies in the way data is treated.

A sector-based backup operates with an image (or a snapshot) of the whole disk system or its separate partitions. It not only includes the contents of all user-made files, but additionally contains the exact structure of directories, information about file allocation, file attributes and other related data. Thus it enables to successfully process system or encrypted partitions of any file system type, no matter what kind of information they contain.

In contrast, a file-based backup takes into account a file system structure and only functions on a file or folder level. So it is very efficient when archiving separate files or folders, but in no way will help you back up a system partition.

You should understand pretty well that each of the two approaches is only good when properly chosen. In the comparison table below you can see when this or that approach will suit you at most.

Sector-Based Backup File-Based Backup

Merits

It does not dependent on a particular file system. Thus it can successfully process system or encrypted partitions of any file system type, no matter what kind of information they contain.

Functioning on a file/folder level, it is ideal for archiving separate files or folders.

It can create an exact image of a partition, including its service data. Thus it is ideal for a backup/restore of a system partition or a fast deployment to a bunch of identical computers.

It enables to automatically build up contents of the future backup image by using an advanced system of filters.

It allows archiving data of the same

volume with different backup policies.

It is easy and efficient when creating

backup chains.

Demerits

Resulted backup images may contain a lot of redundant data.

It depends on a file system structure, so you won’t be able to process unknown file systems.

It is ineffective when trying to maintain a backup chain, especially when little

It cannot be used to back up a system partition.

amount of data is being changed. It is much slower when processing large

amount of data.

BackupStorage

Our program supports basic techniques of storing backup images. Let ’s take a closer look at th em to understand what kind of storage is able to provide better security:

• You can place a backup image to a local mounted partition. Despite the fact that it is the most convenient way, try not to use it. You can delete your backup just by accident or lose it as a result of a hardware malfunction, or a virus attack;

• You can place a backup image to a network drive to stand a better chance of success in case of a hard disk failure. Moreover, by storing it on a special-purpose server you may be pretty sure nothing will happen to it.

AdaptiveRestore

Adaptive Restore is a special technology that enables to successfully recover Windows 2000/XP/Server 2003 as well as Windows Vista/7/Server 2008 to a d ifferent hardware configuration. As you probably know, Windows family operating systems are pretty much sensible to any hardware replacement, especially when you need to replace your motherboard - actually Windows will most likely fail to boot as a result of this operation.

With our technology (available in the

P2P Adjust OS Wizard) you can make your Windows bootable

on some other computer by allowing automatic injection of all required drivers and the other actions crucial for a migration of this kind. Actually, this operation for Windows 2000/XP/Server 2003 and Windows Vista/7/Server 2008 differs a bit, so does the wizard’s work algorithm.

AdaptiveRestoreforWindows2000/XP/Server2003

It actually implies three operations:

• Providing the ability to change the Windows kernel settings to the most suitable for your new configuration. The program will automatically add all available Windows HAL and kernels to the boot menu (the boot.ini file) to choose the required platform in case your system fails to

boot (Uniprocessor, Multiprocessor, or Old legacy PC without ACPI). You can later remove them from the menu either under Windows or with Boot Corrector.

If you’ve got a 64-bit operating system, no options will be added to the boot

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menu.

• Automatic replacement of the boot critical drivers (HDD controller, PS/2 and USB mouse and keyboard) to the default Windows drivers to provide the maximum level of compatibility. Once your Windows starts up, it will initiate reconfiguration of all Plug'n'Play devices, so we do recommend you to provide the latest drivers for your motherboard and processor at this step, as it can considerably improve the overall performance of your system.

• The option to inject 3rd party drivers to guarantee your system will start up on the new hardware. Actually you’ve got two options, either provide a path to your own driver repository (collection of all drivers to your hardware devices located in one folder) for the program automatically pick and install only those drivers required for your OS (recommended), or manually specify drivers critical for the guaranteed startup of your system on the new hardware.

AdaptiveRestoreforWindowsVista/7/Server2008

It is based on the fact that these operating systems do not delete their distributive driver repositories after the setup, but simply make them inactive in the Windows Registry. So thanks to our technology these driver repositories can be made available during the restore procedure to let Windows Vista/7 or 2008 Server automatically find and install any lacking driver with no action from your side required, what is very convenient.

Anyway, not all drivers can be found in the built-in driver repositories, especially when you’ve got to do with specific SCSI or Serial ATA controllers. For situations of this kind you’ve got the option to inject

any 3

party driver, either by providing a path to your own driver repository (collection of all drivers to

your hardware devices located in one folder) for the program automatically pick and install only those drivers required for your OS (recommended), or manually specifying drivers critical for the guaranteed startup of your system on the new hardware.

AdaptiveRestoreApplication

Let’s consider a number of situations when the Adaptive Restore feature can help you out:

• If you need to upgrade to newer hardware while keeping all your programs and settings intact;

• If you need to replace failed hardware and cannot find an exact match for your original system specifications.

KnownIssues

1. After transferring Microsoft Vista and later versions to different hardware, you will need to reactivate license of the system. It’s normal behavior as these systems keep tracking any change of hardware. Re-activation is legally justified in this case, as you transfer your system to another PC.

2. If you’ve installed several operating systems on one partition, we can only add drivers to the latest version of OS. Microsoft highly recommends that you install an operating system on a separate partition.

3. Please note drivers are not cached during selection. That’s why if you select a driver to add to the system, but it’s already unavailable during the operation, the program will end the operation with an error.

SystemVirtualization

With new powerful x86 computers, system virtualization has become extremely popular. It’s a software technology that enables to run several virtual machines on one physical machine, providing resources of that single computer are shared across several environments. As a result one and the same physical computer can have multiple OSs and applications operating simultaneously, thus opening up enormous opportunities for both, business and home users, exactly:

• Avoid underutilization of up-to-date powerful computers;

• Increase flexibility of a physical infrastructure;

• Provide for increased availability of hardware and applications;

• Cut expenses on hardware and energy;

• Guarantee smooth and cost saving system migration;

• Enjoy working with old applications you can’t launch on your current PC;

• Take advantage of having multiple operating systems on one Windows PC, including Linux,

Mac OS X, etc.;

• Forget about hunting for replacement of the failed hardware, and many more…

KnownIssues

1. You should install integration services (e.g. VMware Tools) on the virtual system yourself. We only guarantee its smooth startup.

2. At the startup, a virtual machine (e.g. VMware Workstation) might noti fy you th at the used virtual disks are of old format and require update. You can update your disks, since this procedure involves change of a version only, nothing else. This is done on purpose not to lose compatibility with the older versions of VMware.

3. After transferring Microsoft Vista and later versions to a virtual disk, you will need to re-activate license of the system. It’s normal behavior as these systems keep tracking any change of hardware. Re-activation is legally justified in this case, as you transfer your system to another PC.

4. If you prefer to create a SCSI HDD when converting to a virtual disk of VMware Workstation or VMware ESX Server, we pick a driver for the HDD controller just the way VMware does, i.e. according to the found OS:

• Windows 2000/Windows XP – Buslogic;

• Windows 2003 (all editions including WinXP x64) and later versions – LSI Logic.

Thus if you will then connect the created virtual disk to a virtual machine with another type of the adapter, the system won’t start up. Please use our P2P Adjust Wizard to install the required driver.

5. If you convert a partition/hard disk with Windows XP to a SCSI virtual disk of VMware Workstation or VMware ESX, it’s required to add the VMware SCSI driver from outside, since Windows XP doesn’t have it. To do that we try to find an installed version of VMware Workstation on your computer to extract the necessary driver. If failed to find, we will ask you to provide a path to the VMware Tools ISO image.

6. We can smoothly convert a hard disk with several operating systems. But according to Issue 4, when converting to a SCSI virtual disk of VMware Workstation or VMware ESX Server, for different versions of OS, different controller drivers will be installed. VMware however cannot emulate different hardware for each operating system of one virtual machine. To tackle this issue, please use our P2P Adjust Wizard to install the LSI Logic driver under Windows 2000/Windows XP, then select the LSI SCSI controller for yo ur virtual machine.

ParagonHotProcessing&VolumeShadowCopyService

OfflineversusOnlineDataProcessing

In the course of time there have been developed various methods of data processing. Despite different work concept, all of them can be divided into two principal groups: offline (cold) and online (hot) data processing techniques.

As the name infers, offline data processing can only be accomplished when the data is in consistent state (the operating system and all the applications are completely shut down). Actually it is the most preferable way of image creation or data cloning, since software can obtain an exclusive right to process data that guaranties high level of operating efficiency. However, the offline data processing is absolutely out of question when dealing with 24/7 production environments.

In contrast, online data processing enables to create a consistent snapshot even as the data is currently modified. It is particularly useful for systems with high availability requirements, but it won’t be accomplished until all active transactions are complete. The point is to provide a coherent state of all open files and databases involved in a process, taking into account that applications may still keep writing to disks. As a result an online data processing cannot boast high operating speed.

Our program supports both offline and online methods of data processing. As far as online method is concerned it offers its own hot processing algorithm together with the possibility to use snapshot technologies provided by the Microsoft VSS framework.

ParagonHotProcessingTechnology

Paragon Hot Processing is an online copy/backup technology for Windows NT+ family operating systems. Developed back in 2001, nowadays it is integrated with all copy/backup solut i ons offered by the company.

Paragon Hot Processing is not exactly a snapshot technology, though it has much in common with it. During an online copy/backup, the program uses the kernel mode driver HOTCORE.SYS to intercept

and control disk write activity of applications and the operating system. The hotcore driver as an integral part of the program is installed during the setup procedure (that’s why the system reboot is required to complete the setup procedure). For the most part the driver is in the idle mode until it is activated with the program. While in this mode it bypasses any calls having no effect on the overall system performance, but a few kilobytes of the system memory.

Paragon Hot Processing technology offers copy/backup of locked partitions and hard disks under Windows NT+ family operating systems providing both high operating efficiency as well as low hardware requirements.

It is not recommended to use Paragon Hot Processing with active SQL Server, Exchange or Oracle databases since the backup image contents may be

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corrupted.

VolumeShadowCopyService

Microsoft Volume Shadow Copy Service (VSS) is designed to provide the copy/backup infrastructure for the Microsoft Windows XP/Vista/Server 2003/2008 operating systems. It offers a reliable mechanism to create consistent point-in-time copies of data known as shadow copies. Developed by Microsoft in close cooperation with the leading copy/backup solution vendors on the market, it is based on a snapshot technology concept.

Initiated by a VSS aware copy/backup utility, VSS creates snapshots for the selected volumes and represents them as virtual read-only devices, called volume shadow copies. Once the shadow copies are created, the copy/backup utility starts processing the data while applications keep writing to original volum es.

Unlike Paragon Hot Processing the VSS technology provides a unique possibility to make a synchronous snapshot of multiple volumes. This very feature can be particularly beneficial when backing up active SQL Server 2003, Exchange 2003 or Oracle databases located on multiple volumes the way it is recommended by Microsoft to improve the level of database performance and reliability, thus providing 100-percent data consistency.

To use VSS it is necessary to have a mounted 300 MB+ NTFS partition.

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GPTversusMBR

GUID Partition Table (GPT) is the next generation of a hard disk partitioning scheme developed to lift restrictions of the old MBR. Being a part of the Extensible Firmware Interface (EFI) standard proposed by Intel to replace the outdated PC BIOS, it offers a number of crucial benefits:

• Up to 128 primary partitions for the Windows implementation (only 4 in MBR);

• The maximum allowed partition size is 18 exabytes (only 2 terabytes in MBR);

• More reliable thanks to replication and cyclic redundancy check (CRC) protection of the

partition table;

• A well defined and fully self-identifying partition format (data critical to the platform operation is located in partitions, but not in un-partitioned or hidden sectors as this is the case with MBR).

AppleBootCamp

Boot Camp is a special utility to help you set up a dual boot system (Mac OS X and 32-bit Windows XP/Vista) on Intel-based Macs. It enables to securely re-partition your hard disk (resize an existing HFS+ partition to create a separate partition for Windows) and then launch the installation process. With Boot Camp all the necessary drivers will be at your disposal. Moreover after Windows has been installed it will serve as a boot manager to choose what operating system to start up.

It is strongly recommended not to modify the hard disk configuration with Windows Disk Manager. Otherwise it may lead to unexpected consequences,

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right up to BSOD and inability to boot in Windows XP/Vista. Please use our program to correctly update both MBR and GPT.

64‐bitSupport

The bulk of software today is written for a 32-bit processor. It can meet the requirements of almost any end user. However that is not the case when dealing with servers processing large amounts of data with complex calculations of very large numbers. That is where 64-bit architecture comes into play.

It can boast improved scalability for business applications that enables to support more customer databases and more simultaneous users on each server. Besides a 64-bit kernel can access more system resources, such as memory allocation per user. A 64-bit processor can handle over 4 billion times more memory addresses than a 32-bit processor. With these resources, even a very large database can be cached in memory.

Although many business applications run without problems on 32-bit systems, others have grown so complex that they use up the 4 GB memory limitation of a 32-bit address space. With this large amount of data, fewer memory resources are available to meet memory needs. On a 64-bit server, most queries are able to perform in the buffers available to the database.

Some 32-bit applications make the transition to the 64-bit environment seamlessly others do not. For instance, system-level utilities and programs that provide direct hardware access are likely to fail. Our program offers a full-fledged support of the 64-bit architecture providing fault-tolerant work for such system dependent modules as Hot Processing.

CopyOperations

Hard drive duplication nowadays is becoming highly po pular among PC users. That is due to some definite advantages it can offer. First of all, many people clone hard disks just to back up data for security reasons. The present day copy utilities enable to successfully transfer all on-disk information including standard bootstrap code and other system service structures, thus maintaining the operating system’s working capability. In case of a system malfunction, the user can get the system back on track in minutes. No additional configuration is required, what is very convenient.

The second possible application is the upgrade of a hard disk to a new one. The capacity of a modern hard drive doubles every two years, thus opening up new possibi lities for soft ware

developers. As a result programs become more complicated and require considerable amount of free space. One day the user realizes that there is no more free space left on the hard disk and the only way out is to upgrade. Usually that means that besides purchasing a new hard disk, the user is to face a large re-installation procedure spanning several days of tedious work. But all of this can be avoided just by copying the contents of the old hard disk to a new one proportionally resizing the partitions.

And the last but not least is the copying of hard disks for cloning purposes . It may be of great use when setting up similar computers. There is no need for a system administrator to install an operati ng system from scratch on every one of them. It is enough just to configure one and then clone it to the others.

DrivePartitioning

As you probably know a hard drive is to be split into one or more partitions, since it cannot hold data until it is carved up and space is set aside for an operating system. Until recently most PCs used to have just one partition, which filled the entire hard disk and contained an OS. The situation has changed however, thanks to new cost-effective high capacity hard drives, thus opening up numerous possibilities for PC users, such as editing video, archiving music, backing up CD images, etc. Huge increase in space is great, but it poses a number of problems, most important of which are effective data organization and speed.

Large drives are always going to take longer to search than smaller volumes, and an operating system is going to have its work cut out both finding and organizing files. It is for this reason that many people decide to invest in multiple hard drives, but there is an easy solution – drive partitioning. Partitioning lets you divide a single physical drive into a number of logical drives, each of which servers as a container with its own drive letter and volume label, thus enabling the operating system to process data more efficiently. Besides partitioning makes it possible to organi ze data so th at it is easy to find and manage. You can set aside, for instance, 40 GB of a 160 GB hard dri ve for the OS, 70 GB for storing video and another 50 GB for your favorite music collections to provide transparent data storage.

It is also worth mentioning to that with a hard drive properly partitioned, such routine operations as files de-fragmentation or consistency check will not be that annoying and time-consuming any more.

By detaching the OS from the rest of the data you can tackle one more crucial issue – in case of a system malfunction, you can get the system back on track in minutes by recovering it from a backup image located on the other partition of the hard drive.

But that is not all drive partitioning may be used for. If you are willing to play games in Windows while browsing the Internet in Linux, 100-percent sure that no virus will attack your PC, drive partitioning is a necessity. In order to run several OSs on a single hard drive you are to create a corresponding number of partitions to effectively delineate the boundaries of each OS.

Scheduling

The automation of operations is particularly effective when you have to repeat a sequence of actions on a regular basis. For example, developing a specific project on a day-to-day basis and having to make a backup every evening so as not to lose the valuable data, you will really

appreciate, when this kind of routine operations will be carried out automatically without your participation.

Another aspect of any automation process is that it allows an optimization of your computer’s workload. This is especially important when operations require a considerable amount of computer resources – processor time, memory and more. A number of tasks, which can decrease the performance, can be run during the night or whenever the computer has the least work-load to perform.

The program has a special tool for scheduling. You can set out a timetable for any operation and it will start at a specified time without interrupting your current activity.

WindowsComponents

In the given section you can find all the information necessary to successfully work with the Windows version of the product.

InterfaceOverview

This chapter introduces the graphical interface of the program. The design of the interface precludes any mistake being made on the part of the user. Most operations are performed through the system of wizards. Buttons and menus are accompanied by easy understandable icons. Nevertheless, any problems that might occur while managing the program can be tackled by reading this very chapter.

GeneralLayout

When you start the program, the first component that is displayed is called the Launcher. It enables to run wizards and dialogs, to specify program settings, to visualize the operating environment and the hard disk configuration.

The Launcher’s window can be conditionally subdivided into several sections that differ in their purpose and functionality:

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Paragon Drive Copy - 10 Personal User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual