Paradyne 9128-II User Manual
FrameSaver® SLV
Models 9126, 9128, and 9128-II
User’s Guide
Document No. 9128-A2-GB20-60
April 2002
Copyright © 2002 Paradyne Corporation.
Al l rig h t s res erve d.
Printed in U.S.A.
Notice
This publi cation is protected by federal copyright law. No part of this publicatio n ma y be copied or distributed,
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written permission of Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773.
Par adyne Corporation makes no rep resentation or warranties with respect to the contents hereof and specifi cally
disclaims any implied warrant ies of merchantabilit y or fitness for a particular purpose. Further, Par adyne Corporation
reserves the right to revise this pub li cation and to make changes from time to time in the contents hereof without
obligation of Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the inf ormation herein will be documented and issued as a new
release to this manual.
W arranty, Sale s, Service, and Training Information
Contact yo ur loc al sales r eprese ntati v e, service r epresent ativ e , or dist ribut or di rec tly f or an y hel p need ed. F or addit ional
informati on concerning warranty, sales, service, repair, inst allation, documentation, training , di stributor locati ons, or
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Trademarks
ACCULINK, COMSPHERE, F rameSaver, Hotwire, MVL, Ne xtEDGE, OpenLane, and P erformance Wizard are
registere d tr adem arks of Paradyne Corporation. ReachDSL and TruePut are trademarks of Paradyne Corporation. All
other product s and services mentioned herein are the tr adem arks, service marks, regi stered trademarks, or registere d
service marks of their respective owners.
Patent Notificati on
Fr ameSaver products are protected by U.S. P atents: 5,550,700 and 5,654, 966. Other patents are pend ing.
A
April 2002 9128-A2-GB20-60
Contents
About This Guide
Purpose and Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Product-Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1 About the FrameSaver SLV
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FrameSaver Diagnostic and SLM Feature Sets. . . . . . . . . . . . . . . . . . 1-2
FrameSaver Diagnostic Feature Set . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Additional FrameSaver SLV 9128 Features . . . . . . . . . . . . . . . . . 1-7
Additional FrameSaver 9126-A2 and 9128-II Features . . . . . . . . . 1-7
FrameSaver SLM Feature Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
OpenLane SLM System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
NetScout Manager Plus and NetScout Probes . . . . . . . . . . . . . . . . . . 1-10
2 User Int erface and Ba s ic Operatio n
Logging On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Screen Work Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Navigating the Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Keyboard Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Selecting from a Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Switching Between Screen Areas . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Selecting a Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Entering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
9128-A2-GB20-60 Apri l 2002
i
Contents
3 Configuration
Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Configuration Option Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Accessing and Displaying Configuration Options . . . . . . . . . . . . . 3-5
Changing Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Saving Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Using the Easy Install Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Setting Up So the Router Can Receive RIP. . . . . . . . . . . . . . . . . . . . . 3-9
Entering System Information and Setting the System Clock . . . . . . . . 3-10
Setting Up the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Setting Up Call Directories for Trap Dial-Out. . . . . . . . . . . . . . . . . 3-11
Setting Up to Use the Modem PassThru Feature . . . . . . . . . . . . . 3-12
Setting Up Auto-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Selecting a Frame Relay Discovery Mode. . . . . . . . . . . . . . . . . . . 3-14
Automatically Removing a Circuit . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Setting Up Dial Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Setti n g U p the DBM Ph ysical I n te r face . . . . . . . . . . . . . . . . . . . . . 3-17
Setting Up Automatic Backup Configuration . . . . . . . . . . . . . . . . . 3-18
Modifying ISDN Link Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Restricting Automatic Backup and Configuring Backup Timers . . 3-22
Configuring the DBM Interface to Send SNMP Traps . . . . . . . . . . 3-23
Assigning DLCIs to a Backup Group. . . . . . . . . . . . . . . . . . . . . . . 3-23
PVC Backup Over the Network Interface. . . . . . . . . . . . . . . . . . . . . . . 3-24
Setting Up Back-to-Back Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Changing Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Configuration Option Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Configuring the Overall System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Configuring Frame Relay and LMI for the System. . . . . . . . . . . . . 3-26
Configuring Class of Service Definitions . . . . . . . . . . . . . . . . . . . . 3-29
Code Point Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Conf ig u ring Se r v i c e L e vel Ver i ficatio n O p tions . . . . . . . . . . . . . . . 3-32
Configuring General System Options . . . . . . . . . . . . . . . . . . . . . . 3-35
Configuring Physical Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Configuring the Network Interface. . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Configuring a User Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Configuring the DSX-1 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Configuring the ISDN DBM Interface. . . . . . . . . . . . . . . . . . . . . . . 3-49
Setting Up ISDN Link Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
ii
April 2002 9128-A2-GB20-60
Assigning Time Slots/Cross Connections . . . . . . . . . . . . . . . . . . . . . . 3-55
Assigning Frame Relay Time Slots to the Network Interface . . . . 3-56
Assigning DSX-1 Time Sl o ts to th e Networ k In te rface . . . . . . . . . 3-57
Assigning a Synchronous Data Port to Network or
DSX-1 Time Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Clearing Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
Configuring Frame Relay for an Interface . . . . . . . . . . . . . . . . . . . . . . 3-65
Manually Configuring DLCI Records . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Configuring PVC Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
Configuring the IP Path List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
Setting Up Management and Communica tion Options . . . . . . . . . . . . 3-76
Configuring Node IP Information. . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
Configuring Management PVCs . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
Configuring General SNMP Management . . . . . . . . . . . . . . . . . . . 3-86
Configuring Telnet and/or FTP Session Support. . . . . . . . . . . . . . 3-87
Configuring SNMP NMS Security . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
Configuring SNMP Traps and Trap Dial-Out. . . . . . . . . . . . . . . . . 3-91
Configuring the Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97
Configuring the Communication Port. . . . . . . . . . . . . . . . . . . . . . . 3-99
Configuring the Modem Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103
Configuring the Criteria for Automatic Backup. . . . . . . . . . . . . . . . . . . 3-107
Contents
4 Security and Logins
Limiting Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Controlling Async hr onous Ter m inal Access. . . . . . . . . . . . . . . . . . . . . 4-2
Limiting Dial-In Access via the Modem Port. . . . . . . . . . . . . . . . . . . . . 4-4
Controlling ISDN Acc es s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
ISDN Call Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Disabling ISDN Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Controlling Telnet or FTP Ac c es s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Limiting Telnet Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Limiting FTP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Limiting Telnet or FTP Access Over the TS Access
Management Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Controlling SNMP Ac c es s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Disabling SNMP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Assigning SNMP Community Names and Access Levels. . . . . . . 4-10
Limiting SNMP Access Through IP Addresses . . . . . . . . . . . . . . . 4-11
Creating a Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Modifying a Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Deleting a Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
9128-A2-GB20-60 Apri l 2002
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Contents
5 Operation and Maintenance
Displaying System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Viewing LEDs and Control Leads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
FrameSaver SLV 9126 LEDs and Control Leads . . . . . . . . . . . . . 5-5
FrameSaver SLV 9128/9128-II LEDs and Control Leads . . . . . . . 5-7
LED Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Control Lead Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Device Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
System and Test Status Messages . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Network LMI-Reported DLCIs Status . . . . . . . . . . . . . . . . . . . . . . 5-29
IP Path Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
PVC Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Time Slot Assignment Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
DBM Interface Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
IP Routing Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-48
Performance Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
Clearing Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
Service Level Verification Performance Statistics . . . . . . . . . . . . . 5-52
DLCI Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56
Additional Performance Statistics for IP Enabled DLCI. . . . . . . . . 5-58
Frame Relay Performance Statistics. . . . . . . . . . . . . . . . . . . . . . . 5-59
ESF Line Performance Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . 5-63
DBM Call Performance Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . 5-66
Ethernet Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 5-67
Trap Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-68
Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-69
Activating the Modem PassThru Feature . . . . . . . . . . . . . . . . . . . 5-69
Canceling Modem PassThru Operation. . . . . . . . . . . . . . . . . . . . . 5-69
Manually Disconnecting the Modem . . . . . . . . . . . . . . . . . . . . . . . 5-70
Verifying Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-70
ISDN DBM Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-71
Forcing Backup (Disruptive) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-71
Placing a Test Call (Nondisruptive) . . . . . . . . . . . . . . . . . . . . . . . . 5-72
Verifying ISDN Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-73
Verifying That Backup Can Take Place. . . . . . . . . . . . . . . . . . . . . 5-73
FTP File Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-74
Upgrading System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-76
Upgrading ISDN BRI DBM Software . . . . . . . . . . . . . . . . . . . . . . . 5-77
Determining Whether a Download Is Completed. . . . . . . . . . . . . . 5-78
Changing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-78
Transferring Collected Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-79
Turning Off the System Alarm Relay . . . . . . . . . . . . . . . . . . . . . . . . . . 5-80
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April 2002 9128-A2-GB20-60
6 Troubleshooting
Problem Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Resetting the Unit and Restoring Communication. . . . . . . . . . . . . . . . 6-3
Troubleshooting Management Link Feature . . . . . . . . . . . . . . . . . . . . 6-5
LMI Packet Capture Utility Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Viewing the Trap Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Troubleshooting Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Tests Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Starting and Stopping a Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
PVC Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Physical Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
IP Ping Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35
Lamp Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-40
Contents
Resetting the Unit from the Control Menu . . . . . . . . . . . . . . . . . . . 6-3
Resetting the Unit By Cycling the Power. . . . . . . . . . . . . . . . . . . . 6-3
Restoring Communication with an Improperly Configured Unit. . . 6-4
Viewing Captured Packets from the Menu-Driven User Interface. 6-6
Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Frame Relay PVC Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
ISDN DBM Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Test Timeout Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
DBM Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Aborting All Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
PVC Loopback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Send Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Monitor Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
Test Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
Line Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
Payload Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Repeater Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
DTE Loopback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
Send Line Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Data Channel Loopbacks on a Frame Relay Link . . . . . . . . . . . . . 6-32
Send Remote Line Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33
Send and Monitor Pattern Tests . . . . . . . . . . . . . . . . . . . . . . . . . . 6-34
IP Ping Test – Procedure 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39
IP Ping Test – Procedure 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-40
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Contents
7 Setting Up OpenLane for FrameSaver Devices and
Activating SLM Feature s
OpenLane Support of FrameSaver Devices . . . . . . . . . . . . . . . . . . . . 7-2
Setting Up the OpenLane SLM System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Setting Up FrameSaver Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Ordering SLM Feature Set Activations. . . . . . . . . . . . . . . . . . . . . . . . . 7-4
To Find Your License Key Number . . . . . . . . . . . . . . . . . . . . . . . . 7-4
The Activation Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Administering and Managing SLM Activations. . . . . . . . . . . . . . . . . . . 7-6
Entering an Activation Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Checking Activation Certificate Status. . . . . . . . . . . . . . . . . . . . . . 7-7
Scheduling Activations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Checking the Status of Scheduled Activations . . . . . . . . . . . . . . . 7-9
Canceling Scheduled Activations . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Accessing and Printing the Certificate Summary Report. . . . . . . . 7-9
8 Setting Up NetScou t Manager Plus fo r FrameSave r De vices
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Configuring NetScout Manager Plus . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Adding FrameSaver SLV Units to the NetScout
Manager Plus Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Verifying Domains and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Correcting Domains and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Adding SLV Alarms Using a Template . . . . . . . . . . . . . . . . . . . . . 8-8
Editing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Adding SLV Alarms Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Creating History Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Installing the User-Defined History Files . . . . . . . . . . . . . . . . . . . . 8-15
Monitoring a DLCI’s History Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Monitoring the Agent Using NetScout Manager Plus. . . . . . . . . . . . . . 8-18
Statistical Windows Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
vi
April 2002 9128-A2-GB20-60
9 Setting Up Network Health for FrameSaver Devices
Installation and Setup of Network Health. . . . . . . . . . . . . . . . . . . . . . . 9-2
Discovering FrameSaver Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Configuring the Discovered Elements . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Grouping Elements for Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Generating Reports for a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
About Service Level Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
About At-a-Glance Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
About Trend Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Printed Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Reports Applicable to SLV Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
A Menu Hierarchy
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
FrameSaver SLV 9126 Menu Hierarchy . . . . . . . . . . . . . . . . . . . . A-2
FrameSaver SLV 9128 and 9128-II Menu Hierarchy . . . . . . . . . . A-4
Contents
B SNMP MIBs and Traps, and RMON Alarm De faul ts
MIB Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Downloading MIBs and SNMP Traps. . . . . . . . . . . . . . . . . . . . . . . . . . B-2
System Group (mib-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
FrameSaver Unit’s sysDescr (system 1) . . . . . . . . . . . . . . . . . . . . B-3
FrameSaver Unit’s sysObjectID (system 2). . . . . . . . . . . . . . . . . . B-3
Inter f a ces Gro u p (mib-2 ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Paradyne Indexes to the Interface Table (ifTable). . . . . . . . . . . . . B-3
NetScout Indexes to the Interface Table (ifTable). . . . . . . . . . . . . B-6
Standards Compliance for SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . B-8
Trap: warmStart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Trap: authenticationFailure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Traps: linkUp and linkDown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Traps: enterprise-Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
Traps: RMON-Specific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-16
Trap: dialControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-17
RMON Alarm and Event Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-18
Physical Interface Alarm Defaults . . . . . . . . . . . . . . . . . . . . . . . . . B-19
Frame Relay Link Alarm Defaults . . . . . . . . . . . . . . . . . . . . . . . . . B-20
DLCI Alarm Defaults – Paradyne Area . . . . . . . . . . . . . . . . . . . . . B-22
DLCI Alarm Defaults – NetScout Area. . . . . . . . . . . . . . . . . . . . . . B-23
Object ID Cross-References (Numeric Order) . . . . . . . . . . . . . . . . . . . B-26
9128-A2-GB20-60 Apri l 2002
vii
Contents
C Connect or s, Cables, and Pin Assignments
Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
COM Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
COM Port-to-PC Cable (Feature No. 3100-F2-550) . . . . . . . . . . . C-5
COM Port-to-Terminal/Printer Cable (Feature No. 3100-F2-540) . C-5
COM Port-to-Router Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
Gender Adapter/Changer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
LAN Adapter Converter and Cable . . . . . . . . . . . . . . . . . . . . . . . . C-9
DTE Port Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10
Standard V.35 Straight-through Cable. . . . . . . . . . . . . . . . . . . . . . C-11
Standard V.35 Crossover Cable . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
DSX-1 Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
DSX-1 Adapter (Feature No. 9008-F1-560). . . . . . . . . . . . . . . . . . C-12
T1 Network Cable (Feature No. 3100-F1-500) . . . . . . . . . . . . . . . . . . C-13
T1 Mass Termination Cable (Feature No. 9007-F1-500). . . . . . . . C-13
Canadian T1 Line Interface Cable (Feature No. 3100-F1-510). . . C-14
Ethernet Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14
Modem Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15
ISDN DBM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15
ISDN Modular Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15
D Technical Specificatio ns
E Equipment List
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
Index
viii
April 2002 9128-A2-GB20-60
About This Guide
Purpose and Intended Audience
This document contains information needed to properly set up, configure, and
verify operation of the FrameSaver SLV (Ser vice Level Verifier) 9126, 9128, or
9128-II running firmware release 2.0 or above. It is intended for syst em designers,
engineers, administrators, and operators.
You must be familiar with the functional operation of digital data communications
equipment and frame relay networks.
Document Organization
Section Description
Chapter 1,
SLV
Chapter 2,
Basic Operation
Chapter 3,
Chapter 4,
Chapter 5,
Maintenance
Chapter 6,
Chapter 7,
for FrameSaver Devices and
Activating SLM Features
About the FrameSav er
User Interface and
Configuration
Security and Logins
Operation and
Tr oubleshooting
Setting Up OpenLane
Identifies how the FrameSav er SLV 9126 and
9128/9128-II fit int o Paradyne’s Service Level
Management (SLM) solution, and describes its
features.
Shows how to navigate the menu-driven user
interface.
Provides configuration informati on for the
FrameSa ver SLV 9126 and 9128/ 9128-II.
Provides procedures for controlling access to the
FrameSa ver SLV and setting up logins.
Provides procedures to display uni t i dentification
information and perform file transfers, as well as how
to display and interpret status and statis ti cal
information.
Provides device prob lem resolutio n, alarm, and other
information, as wel l as troubleshooting and test
procedures.
Identifies where i nstallation and setup information is
located and how FrameSaver units are supported.
9128-A2-GB20-60 Apri l 2002
ix
About This Guide
Section Description
Chapter 8,
Manager Plus for FrameSaver
Devices
Chapter 9,
Health for FrameSaver Devices
Appendix A,
Appendix B,
Traps, and RMON Alarm Defaults
Appendix C,
and Pin Assignments
Appendix D,
Specifications
Appendix E,
Index
Setting Up Ne tS c o u t
Setting Up Ne tw o r k
Menu Hierarchy
SNMP MIBs and
Connectors, Cables,
Technical
Equipment List
Describes setup of the NetScout Manager Plus
application so it supports FrameSaver units, and so
you can change alarm and histo ry file defaults.
Describes setup of Concord’s Network Health
application so r eports can be cre ated f or FrameSa ve r
units, and identifies those reports that apply to
FrameSa ver units.
Contains a graphi cal representation of ho w the user
interfa ce screens are organize d.
Identifies the MIBs su pported and how they can be
downloaded, describes the unit’s compl iance with
SNMP format standards and with its special
operational trap features, and describes the
RMON-specific user history groups, and alarm and
event defaults.
Shows the rear panel, tells what cables are needed ,
and provides pin assignments for interfaces and
cables.
Technical Specifications.
Equipment List.
Lists key terms, acronyms, concepts, and sections.
A master glossary of terms and acronyms used in Paradyne documents is
available on the World Wide Web at
www.paradyne.com
Technical Manuals →Technica l Glossary
.
. Select
Library
→
x
April 2002 9128-A2-GB20-60
Product-Related Documents
Document
Number Document Title
Paradyne FrameSaver Documentation:
About This Guide
9000-A2-GN19
9000-A2-GN1D
9126-A2-GL10
9126-A2-GN10
9128-A2-GL10
9128-A2-GN10
9128-A2-GN11
9128-A2-GN12
Paradyne OpenLane NMS Documentation:
7800-A2-GB30
7800-A2-GB32
NetScout Documentation:
2930-170
2930-610
2930-620
FrameSaver SLV ISDN Installation Instructions
9000 Series Access Carrier Installation Ins truc ti ons
Fram eSaver SLV 9126 Quick Reference
Fr ameSaver SLV 9126 1-Slot Unit Installation Inst ruct ions
Fr ameSaver SLV 9128/9128-II Quick Reference
Fr ameSaver SLV 9128 1-Slot Housing-to-9000 Series Access
Carrier Upgrade Instructions
Fr ameSaver SLV 9128/9128-II Network Access Module (NAM)
Install a ti on Instructions
Fr ameSaver SLV 9128/9128-II 1-Slot Unit Insta ll ation Instructions
OpenLane SLM Reports Referen ce G uide
OpenLane SLM Administrator’s Guide
NetScout Probe User Guide
NetScout Manager/Plus User Guide
NetScout Manager/ Plus & NetScout Server Administrat or Guide
2930-788
Concord Communications Documentation:
09-10010-005
09-10020-005
09-10050-002
09-10070-001
NetScout Manager Plu s Set Up & Installation Guide
Network Health User Guide
Netw ork Hea lth Installa tion Gu ide
Network Health – Traffic Accountant Reports Guide
Network Health Reports Guide
Complete Paradyne documentation for this product is available at
www.paradyne.com
. Select
Library →Technical Manuals.
To order a paper copy of this manual:
Within the U.S.A., call 1-800-PARADYNE (1-800-727-2396)
Outside the U.S.A., call 1-727-530-8623
9128-A2-GB20-60 Apri l 2002
xi
About This Guide
Conventions Used
Convention Used When Used
Italic
Menu sequence: To provide an abbreviated method for indicating the
(Path: ) To provid e a check point that coincides with the menu path
Brackets [ ] To indicate multiple selection choices when more than one
Text hi ghlighted in blue T o ind icate a h yperl ink t o addit ional inf ormati on when vi e wing
To indicate variable inf ormati on (e.g., DLCI
selections to be made from a men u or selections from within
a menu before performing a procedura l st ep.
For exam ple,
Main Menu →Status →System and Test Status
that you should select Status from the Main Menu, then
select System and Test Status.
shown at the top of the screen. Always shown within
parentheses so you can verify that you are referencing the
correct table (e.g., Path: main/config/alarm).
selec ti on is available (e .g .,
→
Statistics
this manual online. Click on the highlighted text.
Status→[Network/Port-1
Performance
nnnn).
indicates
]).
xii
April 2002 9128-A2-GB20-60
About the FrameSaver SLV
This chapter includes the following:
1
System Overview
Our system solution consis ts o f:
System Ov erview
FrameSav er Diagnostic and SLM Feature Sets
FrameSav er Diagnostic Feature Set
—
Additional FrameSaver SLV 9128 Features
—
Additional FrameSaver 9126-A2 and 9128-II Features
FrameSav er SLM Feature Set
OpenLane SLM System
NetScout Manager Plus and NetScout Probes
FrameSaver® SLV (Service Level Verifier) units
OpenLane® SLM (Service Level Management) system
NetScout Manager Plus application
Standalone NetScout Probes, if needed
, below
on page 1-2
on page 1-3
on page 1-8
on page 1-9
on page 1-10
This solution provides increased manageability, monitoring, and diagnostics so
customers can identify problems more efficiently, troubleshoot those problems
faster, and maximize their network to control costs. It is also compatible with
Concord Communication’s Network Health software.
FrameSaver SLV 9126, 9128, and 9128-II units operate with other FrameSaver
devices, and when teamed with internationally based FrameSaver devices in
multinational applications, provide a complete global frame relay management
solution.
9128-A2-GB20-60 Apri l 2002
1-1
1. About the FrameSaver SLV
FrameSaver Diagnostic and SLM Feature Sets
Depending upon the model ordered, the FrameSaver unit has the basic
FrameSav er frame relay and diagnostic capability, or it is enhanced with additional
SLM (Service Level Management) reporting capabili ty. These are referred to as
feature sets, which pro vide different le vels of intelligence f or monitoring, managing,
and reporting performance of the unit.
The two feature sets include:
Basic Diagnostic Feature Set.
FrameSaver capabilit ies , w hic h inc lu de:
— Leased Line mode for standard DSU installation and operation
— Device health and status
— Layer 1 (Physical) and Layer 2 (Frame Relay) perf ormance statistics
— Basic physical testing and non-disruptive PVC diagnostics
— A troubleshooting DLCI (Data Link Connection Identifier) for service
provider use and remote management
— Limited RMON (Remote Monitoring) functionality
— Multiplexed management PVCs
See
FrameSaver Diagnostic Feature Set
additional information.
Advanced SLM Feature Set.
diagnostic capability, plus advanced Service Level Management features.
When additional SLV data is collected and the unit is accessed from an
OpenLane SLM system, Web access to the following information is available:
— TruePut™ Technology using Frame and Data Delivery Ratios (FDR and
DDR)
Models with this feature set provide basic
on page 1-3 for other features and
Models with this feature set provide all the basic
— Web browser access to all diagnostic and reporting functions
— Historical SLA (Service Level Agreement) verification and trend reports
— Real-time RMON (remote monitoring) alarms and configurable alarm
thresholds
— Real-time and historical network performance graphs
— Multiplexed customer PVCs
See
FrameSav er SLM Feature Set
additional SLM capability.
If the unit does not have the SLM feature set, full SLM capability can be activated
at any time by ordering a Feature Activation Certificate. The OpenLane SLM
system Release 5.3 or above is required to schedule activation of advanced SLM
features in units, and to manage activations.
1-2
April 2002 9128-A2-GB20-60
on page 1-8 for more information about the
To obt ain a Feature Activation Certificate, provide the model to be upgraded, your
OpenLane system license key number , and the number of FrameSaver units to be
upgraded to SLM capability. You can order the certificate for a single unit or for
many units. Your Feature Activation Certificate will include an Activation Certificate
Number, the Feature Group Number for the additional SLM features, your
OpenLane license key number, and the number of device activations ordered.
When the Feature Activation Certificate arrives, add the Activation Certificate
Number to your OpenLane SLM application’s database . Activations can occur at
any time, for as many units as desired, until no activations remain for the
certificate. When ready to activate units, simply select the units to be activated and
schedule the activations. The activations occur when scheduled, and OpenLane
updates the certificate information. The OpenLane system also provides a
Certificate Summary Report to assist you in the management of the cert ificate.
FrameSaver Diagnostic Feature Set
A FrameSaver SLV unit with the basic diagnostic feature set provides the following:
1. About the FrameSaver SLV
Easy Installation.
minimal configuration to get the unit up and running quickly, and to set up
remote configuration and management via Telnet access from the NOC
(Network Operations Center).
Fram e Relay A ware Management .
management features over the frame relay network using the Annex-A,
Annex-D, and Standard UNI (User Network Interface) LMI management
protocol. The unit’s frame relay capability also supports:
— Inband management channels over the frame relay network using
dedicated PVCs.
— Unique nondisruptive diagnostics.
— CIR monitoring on a PVC basis.
— Multiple PVCs on an interface.
— Multiplexing management PVCs with user data PVCs.
— Multiplexing multiple PVCs going to the same location onto a single
network PVC.
Router Independence.
PVC-based in-band network managem ent, and SNMP con nectivity is not
dependent upon external routers, cables, or LAN adapters.
Provides a straightforward installation menu that requires
Supports diagnostic and network
Unique diagnostics, performance monitoring,
Inverse ARP and Standard RIP Support.
Resolution Protocol) support so the frame relay router at one end of a
management PVC can acquire the IP address of a FrameSaver unit at the
other end of the PVC. Standard RIP (Routing Information Protocol) allows the
router to automatically learn the routes to all FrameSaver units connected to
that FrameSaver unit.
Security.
to the unit.
9128-A2-GB20-60 Apri l 2002
Provides multiple levels of security to prevent unauthorized access
Provides Inverse ARP (Address
1-3
1. About the FrameSaver SLV
Auto-Configuration
. Provides the following automatic configuration features:
— Time Slot Discovery – For automatic configuration of all network DS0
assignments.
— Fra me Relay Discovery – For automatic discovery of network DLCIs and
configuration of a user data port DLCI, the PVC connection, and a
management PVC, which is multiplexed with user data DLCIs.
— LMI Protocol Discovery – For automatic configuration of the protocol being
used by the network.
— DLCI Deletion – For automatic removal of configuration of unused DLCIs
from the unit’s configuration and statistical databases.
— CIR Determination – For automatic recalculation of the committed rate
measurement interval (Tc) and excess burst size (Be) when a DLCI’s CIR
changes.
— Excess burst size (Be) and committed burst size (Bc) are recalculated
when Committed Burst Size Bc (Bits) is set to CIR. The committed rate
measurement interval (Tc) is recalculated when Committed Burst Size Bc
(Bits) is set to Other.
Maximum Number of PVCs and Management PVCs S uppor ted .
Feature
FrameSaver SL V
9126-A1
FrameSaver SL V
9126-A2
FrameSaver SLV
9128/9128-II
Through Connections
(PVCs)
Dedicated
Management PVCs
Multiplexed Management PVCs.
16 64 120
222
Provides a method of multiplexing
management data with customer data transparently over a single PVC
(Permanent Virtual Circuit) when FrameSaver devices are at each end of the
circuit. This feature also makes it possible to run nondisruptive PVC tests.
Extensive Testing Capability.
Provides a variety of tests to identify and
diagnose device and network problems, including nondisruptive PVC
loopbacks and end-to-end connectivity. Tests can be commanded from the
unit’s menu-driven user interface or the OpenLane system.
These tests include V.54 or FT1-ANSI data channel loopback support so the
frame relay network service provider can perform a physical loopback from its
own switch without having to contact the local service provider for loopback
activation.
LMI Packet Capture.
Provides a way of uploading data that has been
captured in a trace file so the data can be uploaded and transferred to a
Network Associates Sniffer for analysis, or viewed via the menu-driven user
interface. When viewed from the menu-driven user interface, the twelve most
recent LMI messages are displayed via the LMI Trace Log.
Integral Mo de m .
Provides an internal 14.4 Kbps modem to support dialing in
to the unit for out-of-band management and automatic dialing out of SNMP
traps.
1-4
April 2002 9128-A2-GB20-60
1. About the FrameSaver SLV
Modem PassThru.
Provides access to another device’s VT100-compatible
user interface over a dial connection. When this feature is enabled, a logical
connection between the unit’s modem and COM ports is created, allowing
access to a collocated device’s serial port via the FrameSaver unit’s internal
modem. This feature is sometimes referred to as the Router Assist feature.
Optional ISDN Backup.
When an ISDN BRI or PRI DBM (Basic Rate
Interface or Primary Rate Interface Dial Backup Module) is installed, the
following ISDN backup features are provided:
— Provides automatic dial backup through the ISDN for data when primary
frame relay network or access line failures occur, then automatically
restores data to the primary route when service returns to normal. Backup
is supported regardless of whether or not Caller ID is provisioned on the
ISDN circuit. A secondary backup phone number is also available to call
when a backup link cannot be established with the primary backup site.
— Supports simultaneo us origin ation, answering, or origination and
answering backup calls, as needed, based upon how the ISDN Link
Profile is set up. This feature is also known as peer-to-peer calling.
— Provides automatic configuration of an alternate route and DLCI for
automatically created PVCs at either the remote site or central site based
upon the learned far-end DLCI number. When the automatic backup
feature is enabled, backup and restoration occur automatically.
— Provides backup timers that can be configured to better control the
amount of time required before backup is initiated, when a backup call will
be terminated once the failure condition clears, and a delay before normal
service is restored. These features are useful during periods of frequent
service disrup tion.
In addition, round trip latency thresholds can be configured that will initiate
backup when configured thresholds are exceeded.
— Supports backup call groups, where redundant PVCs can be assigned to
a specified call group. Using this feature, the unit only goes into backup
when
soon as
PVCs in the group are down, and it returns to norm al service as
all
PVC in the group is operational again. This feature is useful
one
when multiple PVCs are going to redundant central sites.
— When the SLV Sample Interval is set to 10 seconds, provides advance
detection of network problems before a DLCI Down indication is received,
to minimize data loss.
— Provides customer premises equipment (CPE) with a Backward Explicit
Congestion Notification (BECN) when backup bandwidth is not sufficient
for the traffic, allowing the CPE time to slow traffic to the ISDN before the
network starts discarding data.
— Supports Frame Relay Forum Multilink Frame Relay Implementation
Agreement – FRF. 15 so backup bandwidth can be increased by
aggregating multiple B-channels over the ISDN link.
— Supports collection of call and call attempt statistical information that can
be viewed from the menu-driven user interface or via SNMP, and supports
alarm generation and call security, as well.
9128-A2-GB20-60 Apri l 2002
1-5
1. About the FrameSaver SLV
— Provides test call capability on ISDN backup links so ISDN and DBM
function can be verified before there is an actual primar y link failure and
switched over to the backup link. Periodic tests are recommended, which
can be performed from the menu-driven user interface, or through SNMP
commands. Multiple Last Cause Values are also provided to assist in
troubleshooting ISDN problems.
FrameSav er SLV 9126 units can be equipped with a BRI DBM, which supports
up to two B-channels, which may have a different destination. The DBM is
factory installed in the 9126-A2, and may be field-installed in the 9126-A1.
FrameSav er SLV 9128 and 9128-II 1-slot units can be equipped with a PRI
DBM, which supports up to 23 B-channels, or a BRI DBM. Carrier-mounted
FrameSav er SLV 9128 and 9128-II NAMs support a PRI DBM only.
Configurable FTP Transfer Rate.
Allows you to control the transmit rate
when downloading firmware into the FrameSaver unit and uploading user
history statistics to an NMS (Network Management System) via the COM port
connection or a management PVC so the data can be transferred as a
background task using the standard File Transfer Protocol (FTP) over
extended periods of time using low bandwidth.
RMON User History Performance Statistics via SNMP Polling.
Provides
access to the physical interface and basic frame relay performance statistics
by polling the FrameSaver unit using SNMP (Simple Network Management
Protocol). These statistics are available real-time via the Enterpri se MIB and
historically as an RMON2 User History object.
Frame Relay Traffic P o li cing.
Ensures proper alignment and correlation of
CIR (Committed Information Rate) values between the FrameSaver unit and
the network switch. When this feature is enabled, the unit can enforce CIR and
EIR (Excess Information Rate), marking frames that exceed CIR as DE
(Discard Eligible) using the same method used by the switch.
Service P rovider S upport.
Provides information and tools useful to network
service providers, which includes the following:
— IP Routing Table – Shows the IP routing table for the FrameSaver unit,
with network as well as host routes, the number of hops to the destination,
the method by which the route was added to the table, the interface used
to get to the destination, and how long the route has been in existence.
— Trap Event Log – Displays the SNMP (Simple Network Management
Protocol) trap event log for the F rameSav er unit fr om the menu-driven user
interface, with the most recent events first, keeping a running total for all
trap events stored, the amount of time since the event was logged, plus a
description of the trap.
— Troubleshooting PVC – Provides a dedicated troubleshooting
management link that helps service providers isolate problems within their
network.
ATM VPI/VCI and DLCI Correlation.
For networks with both ATM and frame
relay-access endpoints, allows the FrameSaver unit to report the or iginating
Virtual Path and Channel Identifier (VPI/VCI) in the far-end ATM-access
endpoint where the local DLCI is mapped so they can be correlated for
OpenLane SLV reports.
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April 2002 9128-A2-GB20-60
1. About the FrameSaver SLV
Dual Flash Memory.
running. Two software loads can be stored and implemented at the user’s
discretion.
DSX-1 Drop/Insert Port.
format to share the T1 network with other high-speed equipment so that voice
traffic can share the same local access circuit as the frame relay data.
Back-to-Back Operation.
via a leased-line network or simulation so a point-to-point configuration can be
implemented.
Enhanced Ping Operation.
roundtrip response time to any remote device in either direction, via the
FrameSav er internal management network or the data path.
Payload Management.
designated as payload managed, providing management directly from a user
data PVC, and support for Telnet , ping, SNMP, and FTP.
Additional FrameSaver SLV 9128 Features
The following features are unique to FrameSaver SLV 9128 and 9128-II units:
Multiple Data Ports.
standard connectors so no special-order cables are required.
Allows software upgrades while the unit is up and
Allows DTEs/PBXs that support the DS1 signal
Allows two FrameSaver devices to be connected
FrameSaver devices can check connectivity and
Any standard, non-management DLCI can be
Provides two data ports instead of one, which have
Carrier-Mounted Models.
For customers with high-density requirements,
FrameSaver SLV 9128s and 9128-IIs can be ordered as multislot units, called
Network Access Modules (NAMs), for insertion in the 14-slot 9000 Series
Access Carrier.
Additional FrameSaver 9126-A2 and 9128-II Features
FrameSav er SLV 9126-A2 and 9128-II units provide a 10/100 BaseT Ethernet LAN
interface f or m anagement, with automatic sensing of the operation rate of 10Mb or
100Mb, conforming to ANSI/IEEE 802.3.
9128-A2-GB20-60 Apri l 2002
1-7
1. About the FrameSaver SLV
FrameSaver SLM Feature Set
A FrameSaver SLV unit with the advanced SLM feature set provides the following
features in addition to those provided with the basic set:
TruePut™ Technology.
Using Frame Delivery Ratios (FDR) and Data
Delivery Ratios (DDR), throughput (within and above CIR, as well as between
CIR and EIR, and above EIR) can be measured precisely, eliminating
inaccuracies due to averaging.
Intelligent Service Level Verification.
Provides accurate throughput, latency ,
and availability measurements to determine network performanc e and
whether service lev el agreements (SLAs) are being met, along with SLA
reporting.
RMON Alarms and Configurable Alarm Thresholds.
Provides the ability to
change SLA parameter and RMON alarm thresholds via the OpenLane
system to correct them in real-time, before the SLA is violated.
Multiplexed Customer PVCs.
Provides a method of multiplexing customer
management data and user data with network management data
transparently over a single PVC when FrameSaver devices are at each end of
the circuit.
FTP User History Poller.
Provides a bulk collector using FTP through the
OpenLane system that generates a file for data at the time that data is
uploaded using FTP.
Network User History Synchronization.
Allows correlation of RMON2 User
History statistics among all SLV devices in a network. Using a central clock,
called the network reference time, all SLV device user history statistics are
synchronized across the network, further enhancin g the accuracy of
OpenLane SLV reports.
RMON-Based User History Statistics Gathering.
Provides ever ything
needed to monitor network service levels, plus throughput with accurate data
delivery, network latency, and LMI and PVC availability. Continuous roundtrip
latency testing and reporting, as well as CIR to transmitted and received data
performance statistics, are included.
In addition, port bursting statistics are kept for all frame relay links for accurate
calculation of utilization.
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April 2002 9128-A2-GB20-60
OpenLane SLM System
Being standards-based, the OpenLane SLM (Serv ice Level Management) system
can be used with other management applications like HP OpenView or IBM’s
NetView. OpenLane includes HP OpenView adapters for integrating OpenLane
features with the OpenView Web interface.
Being Web-based, the OpenLane system provides Web access to the data
contained in the database to provide anytime, anywhere access to this information
via a Web browser.
Some of the OpenLane system’s features include:
Real-time performance graphs provide exact performance measurem ent
details (not averages, which can skew performance results) of service level
agreement (SLA) parameters.
Port bursting and EIR (Excess Information Rate) performance monitoring
graphs are availab le when the software release f or the OpenLane SLM system
is Release 5.2, or later.
Historical SLV graphs provide service level management historical reports so
frame relay SLAs can be verified.
1. About the FrameSaver SLV
Diagnostic troubleshooting provides an easy-to-use tool for performing tests,
which include end-to-end, PVC loopback, connectivity, and physical interface
tests.
For units with ISDN backup capability, provides ISDN ph ysical interface and
PVC testing when the software release for the OpenLane SLM system is
Release 5.2, or later.
Basic configuration allows you to configure FrameSaver devices. Network
DLCI Circuit IDs can also be assigned.
Automatic SLV device and PVC discovery allows all SLV de vices with their SLV
Delivery Ratio configuration option enabled to be discovered automatically,
along with their PVCs.
A FrameSaver unit can be reset from the OpenLane system.
Firmware downloading provides an easy-to-use tool for downloading to an
entire network or a portion of the network.
On-demand polling of FrameSaver devices, and SNMP polling and reporting
are available.
The maintenance scheduling feature allows for the scheduling of multiple
periodic maintenance per iods, and provides a record of all scheduled
maintenance periods – past, present, and future.
9128-A2-GB20-60 Apri l 2002
1-9
1. About the FrameSaver SLV
NetScout Manager Plus and NetScout Probes
Provides complete LAN and WAN traffic analysis and monitoring functions for
FrameSav er devices.
The following features are supported using this application:
Thresholds for RMON 1 (Remote Monitoring, Version 1) alarms and events
can be configur ed.
Performance monitor ing can be performed us ing collected RMON 2
(Version 2) data. NetScout Manager Plus’s Protocol Directory and Distribution
functionality allows FrameSaver devices to measure up to eleven
network-layer protocols and report the amount of traffic generated by each. Its
IP Top Talkers and Listeners reporting identifies the devices using network
bandwidth for traffic and protocol analysis, identifying the network’s top six
users. In addition, it collects performance statistics from FrameSaver devices.
Up to 900 samples can be stored in 15-minute buckets, with 96 buckets in a
24-hour period, for up to five days worth of data.
Optional standalone NetScout Probes can be used with FrameSaver devices
at sites where full 7-layer monitoring, an unlimited number of protocols, and
advanced frame capture and decode capabilities are des ired.
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April 2002 9128-A2-GB20-60
User Interface and Basic Operation
This chapter contains information about how to access, use, and navigate the
menu-driven user interface. It includes the following:
2
Logging On
Main Menu
Screen Work Areas
Navigating the Screens
—
Keyboard Keys
—
Function Keys
—
Selecting from a Menu
—
Switching Between Screen Areas
—
Selecting a Field
—
Entering Information
What appears on the screens depends on:
Current configuration
Security access level
each user.
Data selection criteria
on page 2-2
on page 2-4
on page 2-5
on page 2-6
– How your network is currently configured.
– The security le vel set by the system admin ist ra tor for
– What you entered in previous screens.
9128-A2-GB20-60 Apri l 2002
2-1
2. User Interface and Basic Operation
Logging On
Start a session using one of the following methods:
Telnet session via:
— An in-band management channel through the frame relay network.
— A local in-band management channel configured on the DTE port between
Dial-in connection using the internal modem.
Direct terminal connection over the COM port.
When logging on, the User Interface Idle screen appears.
If no security was set up or security was disabled, the Main Menu screen
appears (see
If security was set up and is enabled, you are prompted for a login. Enter your
login ID and password.
the FrameSaver unit and the router.
Main Menu
on page 2-4). You can begin your session.
When the user interface has been idle, a session is automatically ended and the
screen goes blank when the unit times out. Press Enter to reactivate the interface.
Procedure
To log in when security is being enforced:
1. Type your assigned Logi n ID and press Enter.
2. Type your Password and press Enter.
— Valid characters – All printable ASCII characters
— Number of characters – Up to 10 characters can be entered in the Login
ID and Password fields
— Case-sensitive – Yes
An asterisk ( *) appears in the password field for each character entered.
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April 2002 9128-A2-GB20-60
If your login was . . . Then the . . .
2. User Interface and Basic Operation
Valid
Invalid Message,
Main Menu
NOTE:
two currently active sessions.
the Login screen is redis played.
After thr ee u nsu ccessful at te m p ts :
A Telnet session is closed.
The User Interface Idle screen appears for a directly
connected terminal.
The internal modem connection is disconnected.
An SNMP trap is generated.
Access is denied.
See your system administrator to verify your login (Login
ID/Password combination).
appears. Begin y our session.
If your lo gin is valid, but access is denied, there are
Invalid Password
, appears on line 24, and
FrameSaver units support two sessions simultaneously. If two sessions are
currently active, wait and try again.
If two sessions are currently active and you are attempting to access the unit
through Telnet, the local Telnet client process returns a
refused:
message at the bottom of the screen.
Connection
If two sessions are currently active and you are attempting to access the unit
over the COM port or modem port, not via Telnet, the User Interface Already In
Use screen is redisplayed. In addition, the type of connection (Telnet
Connection, Direct COM Port Connection, or Direct Modem Port Connection)
for each current user is identified, along with the user’s login ID.
Procedure
To end t he session :
1. Press Ctrl-a to switch to the function keys area of the screen.
2. Ty pe e (E
— For a terminal-connected to the COM port, the session is ended.
— For a terminal-connected to the modem port, the session is ended and the
— For a Telnet connection, the session is closed and, if no other Telnet or
If ending a session from the Configuration branch, see
Options
xit) and press Enter .
modem is disconnected.
FTP session is occurring over the connection, the modem is
disconnected.
Saving Configuration
in Chapter 3,
Configuration
.
9128-A2-GB20-60 Apri l 2002
2-3
2. User Interface and Basic Operation
Main Menu
Entry to all of the FrameSaver unit’s tasks begins at the Main Menu, which has six
menus or branches. The Access Level at the top of the screen only appears when
security has been set up .
main Access Level: 1 9128-II
Device Name: Node A 05/26/2000 23:32
Slot: 1 Type: T1 FR NAM
MAIN MENU
Status
Test
Configuration
Auto-Configuration
Control
Easy Install
------------------------------------------------------------------------------Ctrl-a to access these functions Exit
Select . . . To . . .
Status Vie w diagnostic tests, int erfaces, PVC connec ti ons, and
statistics. You can also display LEDs and FrameSaver unit
identity information.
Test Select and cancel test for the Fr am eSaver unit’s interfaces.
Configuration Display and edit the configuration options.
Auto-Configuration Configure basic acc ess unit setup automatically based upon a
selected application. You can also automatically populate
network and data port DLCI configuration options with numeric
settings.
Control Control the asynchronous user interface for call directories,
device naming, login administration, and selecting software
releases. You can also initiate a power-on reset of the
FrameSa ver unit.
Easy Install Configure minimal opti ons for a quick installation.
See Appendix A,
Menu Hierarchy
, for a pictorial view of the menu hierarchy, which
represents the organization of the FrameSaver unit’s menus and screens.
2-4
April 2002 9128-A2-GB20-60
Screen Work Areas
There are two user work areas:
2. User Interface and Basic Operation
Menu Path
Device N a m e
Screen Area
Screen area
Function keys area
– Where you input information into fields.
– Where you perform specific screen functions.
Below is a sample configuration screen.
Model Number
Date and Time
main /config/system/slv 9128-IISLV
Device Name: Node A 03/16/2002 23:32
SERVICE LEVEL VERIFICATION SYSTEM OPTIONS
SLV Sample Interval (secs): 60
SLV Delivery Ratio: Disable
DLCI Down on SLV Timeout: Enable
SLV Timeout Error Event Threshold: 3
SLV Timeout Clearing Event Threshold: 1
SLV Round Trip Latency Error Threshold (ms): 10000
SLV Latency Clearing Event Threshold: 2
SLV Packet Size (bytes): 64
SLV Synchronization Role: Tributary
Func tion Keys Ar ea
Message Area
------------------------------------------------------------------------------Ctrl-a to access these functions, ESC for previous menu M
S
ave
ainMenu Exit
Screen Format Description
Menu Path Menu selections m ade to re ach the c urrent screen .
Device Name Customer-assi gned identification of the FrameSaver unit.
9126, 9126-SLV, 9128,
9128-II, or 9128-IISLV
Screen Area Selection, display, and input fields for monitoring and
Function Keys Area Specific functi ons that can be performed b y pressing a
Message Area System-related information and v alid settings for input
FrameSaver unit’s model num b er.
maintaining the FrameSaver unit.
specified k ey, then pressing Enter.
fields are in the lower left corner.
System and Test Status messages are in the lower ri ght
corner.
9128-A2-GB20-60 Apri l 2002
2-5
2. User Interface and Basic Operation
Navigating the Screens
You can navigate the screens by:
Using keyboard keys.
Switching between the two screen work areas using function keys.
Keyboard Keys
Use the following keyboard keys to navigate within the screen area:
Press . . . To . . .
Ctrl-a Move cursor between the screen area and the
Esc Return to the previous screen.
screen function keys area.
Right Arrow (on same screen ro w), or
Tab (on any screen row)
Left Arrow (on same screen row), or
Ctrl-k
Backspace Move curso r one position to the left or to the last
Spacebar Select the next valid value for the field.
Delete (Del) Delete ch aracter that the cu rsor is on.
Up Arrow or Ctrl-u Move cursor up one field within a column on the
Down Arrow or Ctrl-d Move cursor down one field within a column on
Right Arrow or Ctrl-f Move cursor one character to the right if in edit
Left Arrow or Ctrl-b Move cursor one character to the left if in edit
Ctrl-l R edraw the screen display, clearing information
Enter (Return) Accept entry or, when pressed before ent ering
Move cursor to the next field.
Move cursor to the previous field.
character of the previous field.
same screen.
the same screen.
mode.
mode.
typed in but not yet entered.
data or after entering invalid data, display valid
options on the last row of the screen.
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April 2002 9128-A2-GB20-60
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