Paradox PARAVOX VD710 Reference & Installation

Voice Dialer Module V2.2
VD710
Reference and Installation Manual
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Table of Contents
Introduction ....................................... ............. ............. ............. ............. ....1
Technical Specifications ................................ ... ... ...............................................2
Glossary of Terms ....................................................... ... .................................... 2
Installation .................................................................................................3
Power Connections .............................................................................................3
Telephone Line Connections .................................................. ... ... ...................... 3
Zone Input Terminals .......................................................................................... 5
Programmable Outputs (PGMs) ......................................................................... 5
System Reset .....................................................................................................6
Basic Operation ......... .... ... ... ... ... .... ... ... .................................................... .6
LED Indicators .................................................................................................... 6
Green OK LED .............................................................................................................6
Red PULSE LED ..........................................................................................................6
Standby Mode ..................................................................................................... 7
Dialer Mode ........................................................................................................7
Installer’s Programming Mode ................................................................8
Dialing Options ............................................................ ... .................................. 10
Dialing Method ..........................................................................................................10
Redials ......................................................................................................................10
Pulse Options ............................................................................................................11
Post Pager Message Delay .......................................................................................11
Post Dial Delay ....................................................................................... ...................11
Voice Message Options .................................................................................... 1 1
Voice Message Length ..............................................................................................12
Voice Message Repeats ...........................................................................................12
Kiss Off Options ........................................................................................................12
Zone Options .................................................................................................... 13
Zone Type .................................................................................................................13
Idle State ...................................................................................................................13
Zone Speed ...............................................................................................................14
Zone 4 Mode .............................................................................................................14
PIN Options ...................................................................................................... 15
Change Installer PIN (Default: 777444) ....................................................................15
Set User PIN Length .................................................................................................15
Set Installer PIN Length ............................................................................................15
Answering Options ............................................................................................ 16
Rings Before Answering ............................................................................................16
Answering Machine Override ....................................................................................16
Telephone Line Monitoring (TLM) .............................................................................17
Local Connection Options .........................................................................................17
Local Connection Code .............................................................................................17
Call Progress Options ....................................................................................... 18
No Dial Tone Action ..................................................................................................18
User’s Opening Menu .............................................................................18
User’s Programming Mode ....................................................................19
Store Telephone Numbers ................................................................................ 21
Record Voice or Pager Messages ..................................................... ............... 23
Voice Messages ........................................................................................................24
Program Output Labels (messages) .........................................................................24
Pager Messages .......................................................................................................24
Change User PIN (Default: 1234) ..................................................................... 25
Installer Instructions for Changing a PIN ...................................................................26
User Instructions for Changing a PIN ........................................................................26
Telephone Number Assignment ........................................ ............................... 27
Test Message Sending ..................................................................................... 28
Programming Data Sheet .......................................................................29
Index ........................................................................................................31

1.0 Introduction

The ParaVoxTM Voice Dialer provides remote voice and pager messaging capabilities for almost any security alarm panel. The ParaVox can advise users of almost any security situation such as burglary, fire, or flood by calling the user and playing a pre-recorded message or by paging and leaving a numerical message.
Fully programmable over the telephone (locally or from an external line), the ParaVox guides the end user through all system functions with a full set of voice prompts (no external keypad required). All the user needs to remember is their P.I.N. (Personal Identification Number).
The ParaVox Voice Dialer has four input zones, programmable to accept a variety of input configurations and devices. These zone inputs can be linked to four different 32-digit telephone or pager numbers delivering up to eight different messages (4 voice and 4 pager). Programmable dial-out priority allows the dialer to contact the most important number first. Based on the installation requirements, the ParaVox can use two 30 second messages or four 15 second messages.
The ParaVox's two programmable outputs can be used for remote activation of almost any device by telephone, such as turning on air conditioning or heat, extinguishing lights, activating a sprinkler system, or opening a garage door.

1.1 System Features

• Voice and Pager Dial-out Capable
• Remote programming from any DTMF capable telephone
• The dialer can be configured to provide four 15 second messages or two 30 second messages
• Automatic Gain Control (AGC) provides excellent recorded speech quality
• Both DTMF and Pulse Dialing
• Each zone can dial-out a maximum of four 32-digit telephone numbers individually allocated for either voice or pager
• Dial-out priority can be set for each zone, enabling the most important number to be dialed first
• All system information, messages, telephone, pager and PIN numbers are stored in secure NV (non-volatile) RAM
ParaVox 1
• Kiss off Options: Users can terminate received alarm activation message of current call (press [#] twice) or of all pending calls (press [] twice)
• No Dial Tone Option: Wait 8 seconds for dial tone and continue to dial or wait 16 seconds for dial tone and hang up
• Post Pager Message Delay: After dialing the pager number, ParaVox will wait the programmed delay period before sending the message
• Local Reset Feature: Zone 4 can be used as a local reset switch, which when activated will cancel all calls from a currently triggered zone
• Communicate with ParaVox through a local phone (a phone on the same phone line as ParaVox) by pressing the [#] or [] key twice or by generating a 4-digit code.

1.2 Technical Specifications

Input Voltage: 12 to 16Vdc (12.5Vdc typical) Current Consumption: Typical: 100mA
Maximum: 200mA (with 2 PGMs enabled) Power Consumption: 1 Watt Zone Inputs: 4 (N.C., N.O., 1K/2K EOL, 12Vdc input) PGM Outputs: 2 PGM Output Current: 50mA Operating Temperature: 0°C to 50°C (32°F to 122°F) Dialing Modes: Pulse, DTMF Message Storage Length: 4 x 15s or 2 x 30s Voice Quality: 44.1KHz sample rate with AGC Dimensions (w/case): 16.5cm x 15.2cm x 2.8cm (6.5in x 6in x 1.1in)

1.3 Glossary of Terms

PSTN Public Switched Telephone Network PABX Private Access Branch Exchange PIN Personal Identification Number DTMF Dual Tone Multiple Frequency EOL End of Line PPS Pulses Per Second Kiss off User acknowledges receipt of voice messages by pressing the [#] or
[] key twice within 2 seconds. Kiss off can also be pe rformed local ly if Zone 4 is programmed as a Local Reset switch.
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2.0 Installation

2.1 Location and Mounting

Mount the ParaVox Voice Dialer on a wall, leaving at least 5cm (2in) around the panel box to permit adequate ventilation/heat dissipation. Verify that the selected site is even and free of bumps which may damage the product casing. Select a dry installation site that isn't susceptible to drastic changes in temperature and is close to a 12Vdc-power source, a ground, and a telephone line connection. Using a drill or screwdriver, punch out the four mounting holes on the back of the plastic case. Align the six holes of the printed circuit board (PCB) with the six pins on the back plastic mounting case and snap into place. After completing required wiring, run the wires through the entry hole on the back of the plastic case and screw the back of the plastic case onto the selected installation site and affix the plastic cover.

2.2 Power Connections

The auxiliary terminals (12Vdc) of any Paradox series control panel can be used to power the ParaVox by connecting the AUX+ and AUX- of the control panel to the +12VDC and GND terminals of the voice dialer. If desired, a Paradox 12Vdc PS-817 Power Supply and a 12Vdc backup battery can be used to power the ParaVox. Refer to Figure 1 on page 4.

2.3 Telephone Line Connections

The ParaVox Voice Dialer has been designed to be connected to a PSTN or a PABX telephone system. It places outgoing calls in response to zone input changes and seizes incoming calls when entering programming mode. The telephone line terminals are connected as shown in Figure 1 on page 4.
In addition to dialing the number of the telephone line that the ParaVox is connected to, you may now use a local phone (a phone on the telephone line) to program the ParaVox. Simply pick up the handset and dial either [#][#] or
[][], depending on how the kiss off is programmed. Please see Kiss Off Options on page 12 for more information.
ParaVox 3
To c ontrol panel’s auxiliary output or Paradox PS­817 power supply.
Use a relay if current consumption exceeds 50mA.
Figure 1: ParaVox Installation Diag r am
The PULSE LED indicates the TLM and dialing state (see Red
OK LED pulses during normal operation.
PULSE
LED on page 6).
Configure each input to use any of these setups:
- N.O. / N.C. with EOL (1K9 / 2K9)
- N.O. / N.C. with no EOL
- 0 to 12Vdc input termination Zone 4 can also be used as a Local
Reset input. Refer to Zone 4 Mode on page 14.
0 to 12Vdc
input termination.
The contacts shown in the above drawing can be control panel PGMs, detection devices, switches or relays.
Cold water pipe grounding
Ground clamp
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2.4 Zone Input Terminals

Up to four zone inputs can be used to initiate a dial-out to pre-programmed telephone or pager numbers. When the ParaVox recognizes a change at the zone input, it will proceed with the programmed dial-out. Each zone input can be configured to use normally open or normally closed triggering with or without an EOL resistor (1kΩ/2kΩ). Each zone input must be in its triggered or active state for longer than the programmed Zone Speed (see Zone Speed on page 14) before the ParaVox will dial-out. Please refer to Zone Options on page 13 for more information on how to program these termination methods. Refer to Figure 1 on page 4 for more information.
Example:
Connect the output of a control panel’s PGM to zone input 1 as shown in Figure 1 on page 4. Program the PGM to activate when there is an alarm. When an alarm occurs in the control panel, the PGM output will activate (close). The ParaVox will recognize this change and proceed to dial-out as defined by the Telephone Number Assignment for zone input 1 (see Telephone Number Assignment on page 27).
A 12Vdc input termination method is also available. Using this method, the ParaVox will verify the voltage levels of a device connected to its input and responds accordingly depending on the programmed Idle State (see Idle State on page 13). To ensure reliable triggering when using the 0-12Vdc-termination method, connect a 22k resistor in series.

2.5 Programmable Outputs (PGMs)

Two outputs (PGM1 and PGM2) are available on the ParaVox for remote switching of other devices. A user can remotely activate (close) or deactivate (open) the output by calling the ParaVox and pressing the appropriate key (see User’s Opening Menu on page 18). For example, a PGM can be used to turn on air conditioning or heat, extinguish lights, activate a sprinkler system, or open a garage door. When activated, a PGM provides a maximum 50mA current sink to 0Vdc. If the load on the PGM will exceed 50mA, we recommend using a relay as shown in Figure 1 on page 4.
ParaVox 5

2.6 System Reset

Performing a system reset will set all options and settings to factory default. To execute a system reset perform the following:
1. Remove the power connections (
2. Remove all connected wires and devices from the
3. Short the placing a wire between PGM1 and ZONE1 of the ParaVox (see Figure 2).
4. Reconnect the power connections to the ParaVox.
5. Wait 10 seconds and remove the wire.
PGM1- and ZONE1 terminals.
PGM1- and ZONE1 terminals by
+12VDC and GND) from the ParaVox.
Figure 2

3.0 Basic Operation

3.1 LED Indicators

3.1.1 Green OK LED

• When the ParaVox is powered and is operating normally, the OK LED will flash.

3.1.2 Red PULSE LED

• With the ParaVox in its idle state and with TLM disabled (see T elephone Line Monitoring (TLM) on page 17), the PULSE LED is off.
• With the ParaVox in its idle state and with TLM enabled, the LED will flash briefly every second indicating that it is verifying the telephone line . If the telephone line is not present, the LED will flash (1 second ON and 1 second OFF) to indicate TLM failure.
• When the ParaVox is pulse dialing, the LED will pulse in sync with the dialing sequence. When the ParaVox is tone dialing, the LED will remain on for the duration of the dialing sequence.
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3.2 Standby Mode

In this mode, the voice dialer is idle (OK LED flashes), waiting for one of two events to occur:
1. When one of the four zone inputs on the ParaVox has triggered, the voice dialer immediately enters Dialer Mode (see Dialer Mode on page 7).
2. When receiving an incoming call, the ParaVox waits a pre-determined number of rings (see Answering Options on page 16), seizes the line and enters Programming Mode. If the ParaVox is sharing a line with an answering machine, see Answering Machine Override on page 16.

3.3 Dialer Mode

When a zone input has triggered, the ParaVox:
1. Seizes the telephone line and disconnects all other telephones.
2. Waits for a dial tone (see No Dial Tone Action on page 18).
3. Dials the first telephone/pager number assigned to the triggered zone input (see Telephone Number Assignment on page 27). If it is a Voice Message Number go to step 4. If it is a Pager Number go to step 7.
Voice Message Number:
4. After dialing the number and after the Post Dial Delay has elapsed (see Store Telephone Numbers on page 21), the ParaVox will begin transmitting the recorded message linked to the triggered zone (see Record Voice or Pager Messages on page 23). It will transmit the message the number of times defined by the Voice Message Repeats (see Voice Message Repeats on page 12).
5. The user must acknowledge receipt (kiss off) of the message (see Kiss Off Options on page 12). If the ParaVox does not receive a kiss off, it will hang up, queue the number for redial and dial the next number in the dial­out list.
6. If, after dialing the number, there is a busy signal, the ParaVox will hang up, queue the number for redial, wait for 4 seconds and dial the next number in the dial-out list.
Pager Number:
7. After dialing the number and after the Post Pager Message Delay has elapsed, the ParaVox will begin transmitting the recorded numerical message linked to the triggered zone (see Record Voice or Pager
ParaVox 7
Messages on page 23).
8. After transmitting the message it will hang up and dial the next number in the dial-out list. Since the ParaVox assumes that the pager service has received and relayed the message, user acknowledgment (kiss off) is not required and the ParaVox no longer attempts to dial this number again regardless of the number of Redials programmed (see Redials on page
10).
9. If, after dialing the number, there is a busy signal, the voice dialer will hang up, queue the number for redial, wait for 4 seconds and dial the next number in the dial-out list.
Dial-Out List:
For example, if zone input 1 has been assigned to dial telephone number locations 1 and 2 and the Redials are set to 2, then the Voice Dialer will dial out as follows:
1st attempt: Call TEL1 and then call TEL2 1st redial: Call TEL1 and then call TEL2 2nd redial: Call TEL1 and then call TEL2
Please note that pager numbers are dialed only once (regardless of the Redials setting) unless the number is busy. Also note that telephone numbers are not redialed once kiss off is received.

4.0 Installer’s Programming Mode

The Installer's Programming Mode allows you to set certain parameters that are not available in the User's Programming Mode. In the Installer's Programming Mode there aren't any voice prompts to guide you. However, when a programmable setting has been programmed, you will hear a confirmation beep (3 beeps) and the ParaVox will save and exit. When choosing a selection that isn't available, the telephone will emit a rejection beep (1 long beep).
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