Paradox ParaVox User Manual

VOICE DIALER MODULE

“SECURITY HAS A VOICE”

USER’S GUIDE

TABLE OF CONTENTS

1.0 INTRODUCTION................................................................................. 2

1.1 SYSTEM FEATURES........................................................................................ 2

LOSSARY OF TERMS.................................................................................... 3

1.2 G

2.0 BASIC OPERATION........................................................................... 4

2.1 STAND-BY MODE ........................................................................................... 4

IALER MODE................................................................................................ 4

2.2 D

3.0 USER’S OPENING MENU .................................................................. 6

4.0 USER’S PROGRAMMING MODE ...................................................... 8

4.1 STORE TELEPHONE NUMBERS........................................................................ 9

4.2 D

ELETE TELEPHONE AND PAGER NUMBERS.................................................. 10

ECORD VOICE OR PAGER MESSAGES......................................................... 11

4.3 R

4.3.1 Voice Messages......................................................... .................................... . 12

4.3.2 Program Output Labels (messages) ............................................................... 12

4.3.3 Pager Messages........................................... .................................... .............. 12

4.4 CHANGE USER PIN (DEFAULT: 1234) .......................................................... 13

4.5 T

ELEPHONE NUMBER ASSIGNMENT .............................................................. 14

EST MESSAGE SENDING............................................................................. 15

4.6 T

5.0 PROGRAMMING DATA SHEET ...................................................... 16

6.0 INDEX................................................................................................ 18

7.0

1.0 INTRODUCTION

The ParaVoxTM Voice Dialer provides remote voice and pager messaging
capabilities for almost any security alarm panel. The ParaVox can advise users of
almost any security situation such as burglary, fire, or flood by calling the user and
playing a pre-recorded message or by paging and leaving a numerical message.

Fully programmable over the telephone (no external keypad required), the ParaVox
guides the end user through all system functions with a full set of voice prompts. All
the user needs to remember is their P.I.N. (Personal Identification Number)

The ParaVox Voice Dialer ha s f our i np ut z one s, programmable to accept a variety of
input configurations and devices. These zone inputs can be linked to four different
32-digit telephone numbers delivering up to four different messages (voice or
pager). Programmable dial-out priority allows the dialer to contact the most
important number first. Based on the installation requirements, the ParaVox can use
two 30 second messages or four 15 second messages.

The ParaVox's two programmable outputs can be used for remote activation of
almost any device by telephone, such as turning on air conditioning or heat,
extinguishing lights, activating a sprinkler system, or opening a garage door.

1.1 SYSTEM FEATURES

• Voice and pager dial-out capabilities.

• Both DTMF and pulse dialing (pulse dialing is not recommended).

• Program mable inpu ts with N.C ./N.O. tri ggering, with or wi thout EOL (End
of Line) resistor and +12Vdc-input trigger capability.

• Each zone can dial-out a maximum of four 32-digit telephone numbers.
Each telephone number is individually allocated for either voice or pager.

• Dial-out priority can be set for each zone, enabling the most important
number to be dialed first.

• The called party can terminate received alarm activation message with
DTMF acknowledgment.

• Remote pr ogra mming from a ny D TMF c apable teleph one. Please not that
a dedicated telephone line is required to program the ParaVox. Do not
connect the ParaVox to the same telephone line that will be used to call
and program the ParaVox.

2 User’s Guide

• The dialer can be co nfi gure d to provide four 15 seconds or two 3 0 s econds
messages.

• Programmable ring and busy tone (cadence) signals for use in different
countries.

• Automatic Gain Control (AGC) provides excellent recorded speech quality.

• All system information, messages, telephone, pager and PIN numbers are
stored in secure NV (non-volatile) RAM.

• Reset jumper to return system to default factory settings.

1.2 GLOSSARY OF TERMS

PSTN Public Switched Telephone Network
PABX Private Access Branch Exchange
PIN Personal Identificatio n Numb er
DTMF Dual Tone Multiple Frequency
EOL End of Line
PPS Pulses Per Second
Kiss off User acknowledges receipt of voice messages by pressing the [#] or

[*] key twice within 2 seconds. Kiss off can also be performed locally if
Zone 4 is programmed as a Local Reset switch.

ParaVox 3

2.0 BASIC OPERATION

2.1 STAND-BY MODE

In this mode, the voice dialer is idle and waits for one of two events to occur:

1) When calling the ParaVox to enter the User's Opening Menu, it waits a pre-
determined number of rings (programmed by installer) then seizes the line and
enters the User's Op eni ng Menu (see section 3.0 on page 6).

2) When one of the four zones on the ParaVox has triggered, the ParaVox
immediately enters the Dialer Mode (see section 2.2 below).

2.2 DIALER MODE

When a zone has triggered, the ParaVox:

1) Seizes the telephone line and disconnects all other telephones.

2) Dials the first telephone/pager number assigned to the triggered zone (see
section 4.5 on page 14). If it's a Pager Number go to item #8. If it's a Voice
Message Number go to item #3.

Voice Message Number:

3) After dialing the number and after the Post Dial Delay has elapsed (see section

4.1 on page 9), the ParaVox will begin transmitting the recorded message linked
to the triggered zone (see section 4.3 on page 11). It will transmit the message
the number of times defined by the Voice Message Opt ions (programmed by
installer) or until a "kiss off" is received.

4) To acknowledge receipt ("kiss off") of the message and to cancel any further
dialing attempts to this number, you must press the [#] key twice within 2
seconds. To cancel all further dialing attempts to all numbers you must press the
[*] key twice.

5) After "kiss off", the ParaVox will dial the next number in the dial-out list and it will
no longer attempt to dial t his nu mber a gain re gardles s of th e num ber of "Re dials "
(programmed by installer).

6) If the ParaVox does not receive a "kiss of f ", it w il l ha ng up , que ue th e num be r for
redial and dial the next number in the dial-out list.

7) If after dialing the number, there is a busy signal, the ParaVox will hang up,

4 User’s Guide

queue the number for redial, wait for 4 seconds and dial the next number in the
dial-out list.

Pager Number:

8) After dialing the number and after the Post Dial Delay has elapsed (see section

4.1 on page 9), the ParaVox will begin transmitting the recorded numerical
message linked to the triggered zone (see section 4.3 on page 11).

9) After transmitting the message, it will hang up and dial the next number in the
dial-out list. Since the ParaVox assumes tha t th e pager service has receiv ed an d
relayed the message, acknowledgment ("kiss off") of the message is not
required and the ParaVox no longer attempts to dial this number again
regardless of the number of "Redials" .

10) If after dialing the number there is a busy signal, the voice dialer will hang up,
queue the number for redial, wait for 4 seconds and dial the next number in the
dial-out list.

Please note that pager numbers are dialed only once, regardless of
the Redials setting unless the number was busy. Also note that
telephone numbers are not redialed once "kiss off" is received.

ParaVox 5

3.0 USER’S OPENING MENU

To enter the User’s Opening Menu:

The User's Ope ning Menu allows you to activate or deactivate the programmable
outputs. The programmable outputs (PGM1 & PGM2) can be used for remote
switching of other devices. For example, a PGM can be used to turn on air
conditioning or heat, extinguish lights, activate a sprinkler system, or open a garage
door. Speak to your installer for more information.

The User's Opening Menu also provides access to the User's Progra mming Mode
(see section 4.0 on page 8). While in any of the user menus, detailed voice prompts
will guide you through all the available selections.

6 User’s Guide