Fire Alarm Testing........................... .. ................................ 15
System Maintenance......................................................... 15
System Test....................................................................... 15
Fire and Burglar Alarms....................................... ..... 16
Your Digiplex DGP-NE96 System is an advanced technology security system that will provide you with reliable
security protection and powerful features that are easy to use. The elegant and user-friendly LCD keypad will allow
you easy access to your security system's functions and information at the touch of a button. The 32-character LCD
screen will display messages and menus to guide you through the system’s operations. Your installer can even
customize the messages for your home or business.
Since you will communicate your instructions to your system through the keypad, please read this manual carefully
and have your installer explain basic system operation.
If you have the InTouch Voice Assisted Arm/Disarm Module (APR3-ADM2) connected to your DGP-NE96 system,
please refer to page 18 for operating instructions.
1.1Legend
[
SQUARE BRACKETS
The following sections will introduce you to the roles of the buttons, lights, and messages on your LCD keypad.
1.0 Introduction
Indicates a warning or an important note.
Indicates useful information or a tip.
] Indicates information that must be entered on the keypad.
2.0 Basic Operation
Figure 1: Basic Overview
AC Light:
ON = AC power
OFF = Power failure
STATUS Light:
When Green:
ON = All zones are closed.
OFF = One or more zones are open.
FLASH = Exit Delay
When Red:
ON = Area(s) armed
OFF = Area(s) disarmed
FLASH= System in Alarm
Action Buttons:
Each button’s function is explained in the following sections of the manual.
[
CLEAR
] = Erases current data entry
or reverts to the preceding step.
2.1Auditory Feedback (Beep Tones)
When you enter information on the keypad, the keypad will guide you with beep tones to communicate the
acceptance or rejection of your entries.
Confirmation Beep: When an operation (i.e. arming/disarming) is successfully entered or when the system
switches to a new status/mode, the keypad emits an intermittent beep tone (“
[
ENTER
] = Saves current data and
exits current menu.
The LCD screen will guide you
with detailed messages.
Use the arrow buttons to scroll
through the current menu when the
arrows appear in the LCD screen.
BEEP-BEEP-BEEP-BEEP-BEEP
”).
Rejection Beep: When the system reverts to a previous status, or when an operation is incorrectly entered, the
keypad emits a continuous beep tone (“
1 User’s Manual
BEEEEEEEEEEP
”).
2.2Confidential Mode
Your installer can program keypads to not display the status of your system automatically by changing the LCD
screen to Confidential Mode. In Confidential Mode:
• The zones and status messages will NOT be displayed
• The indicator lights will NOT illuminate
• Depending on how your keypad was programmed by your installer, you must either press a button or enter your
user access code to illuminate the indicator lights and activate Normal Mode.
2.3Partitioned System
A separated system is called a Partitioned System, which can be useful in situations where shared security systems
are more practical. Your installer can design your system to recognize up to eight separate protected areas. For
example, a company that has both an office area and a warehouse area can arm and disarm each area separately
and control the access to each area.
If you have access to more than one area, and you need to select a specific area(s) when prompted by your LCD
keypad, follow either one of the following three methods to make your selection:
• Press the keypad button corresponding to the area you wish to select (i.e. 1, 2,...8).
• Press the [0] button for all areas.
• Use the [S] and [T] buttons, and press [
2.4Area Status Display
The Area Status Display allows you to view the status of the selected areas in a Partitioned System (for more
information, see section 2.3 on page 2).
To view the status of the areas:
1. Enter your [
2. Press the button corresponding to the area (i.e. 1, 2,...8), or use the [S] and [T] buttons and press [
when the area you want to view appears on the screen.
3. Press [
ACCESS CODE
CLEAR
] to exit.
ENTER
] when the area you want to select appears on the screen.
], and then press the [1] button.
ENTER
]
In Area Status Display mode, the following information will scroll on the LCD screen:
• ready: if all zones in the selected area are closed.
• not ready: if zones in the selected area are open.
• open zones within that area (i.e. Front Door Open).
• Trouble(s): (section 7.0 on page 12) if a trouble has occurred.
• Alarms in Memory: (section 4.3 on page 5) if an alarm has occurred.
• Armed; Force Armed; Instant Armed; Stay Armed: displays the arming status of the selected
area.
When your system is armed, it can respond to any breach in the protected zones by causing an alarm and sending
a report to your monitoring station.
3.1Exit Delay Timer
When you arm your system, it will trigger the Exit Delay Timer to provide you with enough time to exit the protected
area before the system is armed.
3.2Regular Arming
This method is used for the everyday arming of your system. All zones within the protected area must be closed to
Regular arm the system.
To Regular arm the system:
1. Enter your [
2. Press the [
3. If you have access to more than one area, select the area(s) you wish to Regular arm (refer to section 2.3 on
page 2).
ARM
ACCESS CODE
] button.
3.0 Arming
].
LCD Keypad 2
3.3Stay Arming
Stay arming will partially arm your system to permit you to remain in your home or office by arming the outer zones
(perimeter) of the protected area (i.e. doors and windows).
To Stay arm:
1. Enter your [
2. Press the [
3. If you have access to more than one area, select the area(s) you wish to Stay arm (refer to section 2.3 on
page 2).
3.4Instant Arming
This feature is the same as Stay arming except that there is no Entry Delay. Therefore, any armed zone that is
breached will immediately generate an alarm.
To Instant arm:
1. Enter your [
2. Press the [5] button.
3. If you have access to more than one area, select the area(s) you wish to Instant arm (refer to section 2.3 on
page 2).
3.5Force Arming
Force arming allows you to quickly arm your system when zones are open. However, once the open zone is closed,
your system will then arm that zone as well.
To Force arm:
1. Enter your [
2. Press the [
(refer to section 2.3 on page 2).
ACCESS CODE
STAY
] button.
ACCESS CODE
ACCESS CODE
FORCE
] button. If you have access to more than one area, select the area(s) you wish to Force arm
].
].
].
3.6Bypass Programming
You can bypass certain zones when you arm the protected area(s). When a zone is bypassed, it will be ignored the
next time your system is armed. Once your area is disarmed, the system will unbypass the zone.
To Bypass a zone:
1. Enter your [
2. Press the [
ACCESS CODE
BYP
] button.
3. Enter the zone number (i.e. 01, 02,...96), or use the [S] and [T] buttons and press [
want to bypass appears on the screen. If bypassed does not appear on the screen and the keypad emits
a rejection beep, you may not have access to bypass that zone.
4. Repeat step 3 until all zones you want to bypass have been selected.
ENTER
5. Press the [
] button to save and exit.
In order to bypass a zone, the following conditions must be met:
• The zone must have the Bypass option programmed by your installer.
• The Bypass option must be enabled in your User Options.
• Your user access code must have access to the zone’s Area Assignment.
• The zone’s area must be disarmed before the zone can be bypassed.
Fire Zones cannot be bypassed.
3.6.1Bypass Recall
Bypass Recall reinstates the zones that were bypassed the last time your system was armed.
To activate Bypass Recall:
1. Enter your [
2. Press the [
3. Press the
Zones bypassed the last time your system was armed are bypassed.
4. Press the [
].
ACCESS CODE
BYP
] button.
[
MEM
] button.
ENTER
] button to save and exit.
].
BYP
] once the zone you
3 User’s Manual
3.7One-Touch Buttons
If enabled by your installer, you can access the following features without using your user access code by pressing
and holding the desired One-Touch button.
ButtonFeatureButtonFeature
[
ARM
]Regular arm[
[
STAY
]Stay arm[5]Instant arm
[
FORCE
]Force arm[6]Change display settings
[
BYP
]Bypass Programming[7]View Event Record display
3.8Keyswitch Arming
A key can be used to arm and disarm your system using two forms of keyswitches. With a Maintained Keyswitch,
place the key in the “ON” position to arm your system, and place the key in the “OFF” position to disarm your
system. With a Momentary Keyswitch, place the key in the “ON” position briefly then place it back in the “OFF”
position to arm the system. Repeat this process to disarm with a Momentary Keyswitch.
3.9Auto-Arming
If enabled by your installer, you can set the time that an area will arm itself automatically.
3.9.1Timed Auto-Arming
Your installer can set Timed Auto-Arming to function in either Force or Stay arming mode. A sixty-second
Exit Delay sequence will begin prior to your system automatically arming itself at the programmed time.
DISARM
]Disarm a Stay/Instant armed area
To set the Auto-Arming timer:
1. Enter your [
2. Press the [0] button.
3. Press the [
4. If you have access to more than one area, press the area ’s
and press the [
5. Enter the time you want the area to be armed according to the 24-hour clock (i.e. 9 a.m. is 09:00
and 9 p.m. is 21:00).
6. Press the [
3.9.2No Movement Auto-Arming
Your system can be programmed to send a report to your monitoring station and/or arm the system if
there is no activity in the area during a specified period of time. Your installer can set No Movement AutoArming to function in either Regular or Stay arming mode.
When your system is disarmed, it deactivates any alarms in progress, and it deactivates the zones so the alarm will
not be triggered if zones are breached.
4.1Entry Delay Timer
Your installer will program designated entry points (i.e. the front door) with an Entry Delay Timer. This delay gives
you time to enter the armed premises and enter your code to disarm your system before the alarm is triggered.
ACCESS CODE
MEM
] button.
ACC
ENTER
] button to save and exit.
].
] buttonwhen the area you want to program appears on the screen.
4.0 Disarming
number, or use the [S] and [T] buttons
4.2Disarming an Armed System
You can only disarm an area to which your user access code is assigned. User access codes with the “Arm Only”
(section 5.7 on page 9) option enabled cannot disarm an armed system.
How do I disarm the system?
1. Enter your [
2. Press the [
ACCESS CODE
DISARM
(refer to section 2.3 on page 2).
].
] button. If you have access to more than one area, select the area(s) you wish to disarm
LCD Keypad 4
To disarm a system in alarm:
1. Enter your [
ACCESS CODE
].
2. In the case of a false alarm, call your monitoring station quickly to advise them of the false alarm.
In the case of a burglar alarm, leave the premises and call the Police from a safe place.
4.3Alarm Memory Display
Your system will record all the alarms that occurred during the last armed period. The zones in alarm will remain in
the Alarm Memory until the next time that area is armed.
How do I view the list of alarms that occurred?
1. When an alarm has occurred, the LCD screen will display Alarms in Memory [mem] to View.
2. Press the [
3. Press the [
MEM
] button. Each zone that was breached while armed will appear below Alarm in:.
CLEAR
] button to exit the Alarm Memory Display.
5.0 Access Codes
Access Codes allow access to the system. Your system supports up to 999 user access codes. Codes are given a
User Number between 002 and 999 (User Number 001 is the System Master Code). Your installer will program user
access codes to be four, six, or variables of one to six digit s in length. Each digit can be any value between zero a nd
nine. If your installer programmed your system to accept a variable code length, you have to press the [
button after entering your user access code.
5.1System Master Code (Default 123456)
The System Master Code will give you access to all the features available on your system, as well as the ability to
add, modify, or delete any user access codes. We suggest that you change this code to prevent others from
accessing and changing options without authorization. Y our inst aller can set the System Master Code to be either 4
or 6 digits in length.
ENTER
]
To change the System Master Code:
1. Enter the current [
2. Press the [0] button.
ACC
3. Press the [
] button.
4. Enter the numbers [0] [0] and [1].
5. Enter a [
6. Press the [
NEW CODE
ENTER
The System Master Code has access to all Access Control doors and all Access Control features at
all times. Only the card’s serial number and the choice of arming meth od can be changed. If the other
options are manually changed, the System Master Code will immediately revert to its original
programming.
You can assign a label (name) to a user access code at any point during the “programming
User Access Code” process. Refer to section 5.4 on page 6 to assign a User Label.
5.2Find Next Free User
This feature automatically searches your system for the next available unassigned user access code.
To find the next free user:
1. Enter your [
2. Press the [0] button, and then the [
3. Press the [
4. Program the user access code as detailed in Figure 2 on page 8 starting from step 5.
ACCESS CODE
BYP
] button.
ACCESS CODE
] (default: 123456).
].
] button to save and exit.
] (System Master Code or user access code with Master feature).
ACC
] button.
5.3Copy User Options
This feature allows you to copy the User Options, Access Control Options, and Area Assignments from one user
access code to another. All User Options are copied except the User Code, Card Assignment, and User Label.
5 User’s Manual
To copy user options:
1. Enter your [
2. Press the [0] button, and then the [
3. Enter the 3-digit User number you wish to copy TO.
4. Press the [
5. Enter the 3-digit User number you wish to copy FROM.
6. Enter a user code. If the user code is of variable length, press the [
If necessary, assign an Access card (step 10 in Figure 2 on page 8) and User Label (section 5.4 on page 6).
7. Press [
5.4User Labels
User labels personalize user access codes and can be assigned by pressing [
the programming of user access codes (Figure 2 on page 8). For Example, the LCD keypad can display
John Smith Select Action.
To program a user label:
1. At any point after step 4 in Figure 2 on page 8:
2. Press the [
3. Type the desired characters as detailed in section 5.4.1 on page 6 and section 5.4.2 on page 6.
4. Press the [S] button to move the cursor to a new space.
5. Repeat steps 2 and 3 until the desired label is complete.
6. Press the [
5.4.1Keypad Buttons
Every numeric button on your LCD keypad is assigned a set of letters. To obtain the desired letter using
the numeric buttons on your keypad, press the button until the desired letter appears on the screen. For
example, if you wanted to enter the letter “C” you would press the [1] button three times (refer to Table 1
on page 6). If using a Hebrew keypad, refer to Table 4 in Appendix 1: Hebrew Special Characters on page
21. If using a Russian keypad, refer to Table 6 in Appendix 2: Russian Special Characters on page 22. If
using a Greek keypad, refer to Table 8 in Appendix 3: Greek Special Characters on page 23.
ACCESS CODE
MEM
] button.
ENTER
] to save and exit.
ENTER
ENTER
] (System Master Code or user access code with Master feature).
Every time the [
versa. Numeric: Keys [0] to [9] represent numbers 0 to 9.
] key inserts a blank space in the current cursor position.
FORCE
] keywill delete the character or blank space found at the current cursor position.
ARM
] key will delete all characters and spaces to the right of the cursor and at the cursor's
DISARM
] key is pressed it will toggle from numeric keys to alphanumeric keys and vice
LCD Keypad 6
[
BYP
] = Lower Case / Upper Case
BYP
[
MEM
] = Special Characters
After pressing the [
Every time the [
] key is pressed it will toggle the case setting from lower to upper case and vice versa.
MEM
] key, the cursor will turn into a flashing black square. Using Table 2 on page 7,
enter the 3-digit number that represents the desired symbol. If using a Hebrew keypad, refer to Table 5 in
Appendix 1: Hebrew Special Characters on page 21. If using a Russian keypad, refer to Table 7 in
Appendix 2: Russian Special Characters on page 23. If using a Greek keypad, refer to Table 9 in
Appendix 3: Greek Special Characters on page 23.
Table 2: Special Characters Catalogue
5.5Deleting User Access Codes
To delete user access codes, follow steps 1 to 5 in Figure 2 on page 8, but press the [
the information is erased, press the [
ENTER
5.6Programming User Access Codes
The System Master and Users with the Master feature can program user access codes with User Options and Area
Assignments. Figure 2 on page 8 describes the steps you would follow to program user access codes. If you wish to
program user access codes using the NEware Software, please contact your installer for information.
If the keypad emits a rejection beep at any point during the programming procedure, you may have chosen an
existing user code or you do not have access to certain User Options (section 5.7) and Area Assig nments ( step 7 in
Figure 2 on page 8). Users with the Master feature can only assign User Options and Area Assignments that they
are assigned to. For example, if a User with the Master feature is assigned User Option 1 and Area 2, they can only
assign Options 1 and Area 2 to a user access code.
7 User’s Manual
] button to save and exit.
CLEAR
] button in Step 5. Once
Figure 2: Programming User Access Codes
Enter your [
ACCESS CODE
] (System Master Code or user access code with Master
feature).
Press [0] to enter the Programming Menu.
ACC
From Programming Menu, press [
].
Enter the 3-digit User Number you want to program; press the [T] button to scroll the
list of codes and then press [
“Find Next Free User” press the [
ACC
] once the desired code appears on the screen; or to
BYP
] button (refer to section 5.2 on page 5).
Enter a user code within the brackets. Press the [S] button to reach the User Options
screen.
NOTE: The user code is a Personal Identification Number (P.I.N.).
Program the User Options by pressing the number on your keypad corresponding to the
User Option you wish to enable. The option is considered ON when the number
.
appears within the brackets
detailed description of the User Options refer to section 5.7 on page 9
Options [1] and [2]: Master Feature
[1] OFF = Master Feature disabled.
[1] ON, [2] OFF = User Can create and modify
user access codes and User labels only.
[1] ON, [2] ON = User has full Master rights.
User can create, modify, and program User
options, User Access Options and Area
Assignments.
Proceed to step 7 by pressing the [S] button. For a
.
Option [3]: Duress
Option [4]: Bypass
Option [5]: Arm Only
Option [6]: Stay and Instant Arm
Option [7]: Force Arm
Option [8]: OFF - Access keypad’s
partitions only
ON - Access any
partition assigned to user
Users are able to perform actions (arming, disarming, etc.) only in the area(s) they are
assigned. To assign an area(s) to a user access code, enter the number corresponding
to the area you wish to assign (i.e. [1] = area 1, ...[8] = area 8).
Press the [T] button to return to the User Options; press the [S] button to proceed to
step 8; or press the [
ENTER
] button to save and exit programming mode.
NOTE: If no area is assigned, and if PGMs are programmed by your installer, the user
can only control the PGMs. Refer to section 8.1 on page 14 for a more detailed
explanation of PGMs.
LCD Keypad 8
A) Enter the 2-digit Access Level (i.e. 00, 01,...15) within the first set of brackets.
An Access Level determines which Access Control doors a User is allowed to pass
through. There are 16 possible Access Levels which are usually programmed by your
installer. If you wish to program the Access Levels yourself, you will need the NEware
Software which is available through your installer. Access to all Access Control doors is
Access Level 00.
B) Enter the 2-digit Schedule (i.e. 00, 01,...15) in the second set of brackets.
Schedules, programmed by your installer, determine the hours, days, and holidays that
Users are permitted through Access Control doors. Each user is assigned a Schedule
through the user access code. To provide access at all times, assign Schedule 00.
Program the Access Control User Options by pressing the number on your keypad that
corresponds to the Option you wish to assign. The option is considered ON when the
number appears within the brackets. For a detailed description of the User Access
Control Options, refer to section 5.8 on page 10. Press the [S] button to proceed to step
10.
Option [1]: Access Control
Option [2]: Can Disarm with Access Card
Option [3]: Extended Unlocked Period
Options [4] and [5]: Arming with Card
[4] ON, [5] OFF = Regular Arm
[4] OFF, [5] ON = Stay Arm
[4] and [5] ON = Force Arm
[4] and [5] OFF = Disable the Arming with Card feature
Option [6]: Add Tolerance Window to Schedule
Option [7]: Code Follows Schedule
Option [8]: Card to Unlock and Code to Disarm
5.7User Options
Options [1] and [2]: Master Feature
When option [1] is OFF, the User cannot program other users into the system.
When option [1] is ON and option [2] is OFF, the user can program and modify user access codes (P.I.N. only) and
User Labels.
When both options [1] and [2] are ON, the user has Full Master rights. The user can create or modify user access
codes, User Options, User Access Control Options, Access Card Numbers, User Labels and Area Assignments
according to their own programming. For example, if the Full Master User has access to area #1 and option [4]
(Bypass) only, the Full Master user can only assign area #1 and option [4] to other users in the system.
Option [3]: Duress
When option [3] is ON, the Duress feature is enabled. This feature is used when someone forces a user to arm or
disarm an area(s). By entering a user access code (P.I.N.) reserved for the Duress feature, the system will arm or
disarm the area(s), and then send a silent alarm to the monitoring station.
Option [4]: Bypass
When option [4] is ON, the Bypass feature is enabled. This feature allows the user to deactivate zones when arming
the area(s).
Option [5]: Arm Only
When option [5] is ON, the Arm Only feature is enabled. The user can arm assigned areas with either a card or
Enter the Access Control card’s serial number within the brackets.
ENTER
Press the [
] button to save and exit.
9 User’s Manual
code, but cannot disarm. When the option is OFF, the user can either arm or disarm assigned areas.
Option [6]: Stay & Instant Arm
When option [6] is ON, the Stay and Instant arm features are enabled. The user can now Stay or Instant arm their
assigned areas.
Option [7]: Force Arm
When option [7] is ON, the Force arm feature is enabled. The user can now Force arm their assigned areas.
Option [8]: Area Access
When option [8] is ON, the keypad will permit access to all the areas assigned to the user access code. When
option [8] is OFF, the keypad will only permit access to the areas it controls. For example, the keypad is assigned
area 1 only, and your user access code is assigned areas 1 to 8. If the option is ON, you can access all eight areas
from the keypad. If the option is OFF, you can only access area 1.
By default all users can Regular arm the system.
5.8Access Control User Options
Option [1]: Access Control
When option [1] is ON, the user can gain access to an access control door when Access Control is enabled in the
system. A user that is not assigned to any partition, but has the Access Control option (Option [1]) enabled, can now
gain access to an access control door by entering a code # (P.I.N.) and then pressing the [
the option is OFF, the user cannot access an Access Control door.
Option [2]: Can Disarm with Access Card
When option [2] is ON, a User’s Access Control card can unlock and disarm an armed Access Control door. When
option [2] is OFF, follow the settings in option [8] on page 11.
For option [2] to function in the ON position, option [5] “Arm Only” in the User Options must be
disabled (refer to section 5.7 on page 9).
Option [3]: Card with Extended Unlocked Period
When option [3] is ON, “Extended Unlocked Period” is enabled. “Extended Unlocked Period” refers to the time
period programmed into each Access Control door by your installer that extends the unlocked time of the door. For
example, if your installer sets the Unlocked period of the door to 30 seconds and the Extended Unlocked Period to
15 seconds, a user access code with “Extended Unlocked Period” enabled will have a total of 45 seconds to pass
through the door.
Options [4] and [5]: Arming with Card
Options [4] and [5] define the type of arming when arming with an Access Control card (refer to section 6.2.1 on
page 11). You can either Regular arm, Stay arm, Force arm, or Disable the Arming with Card feature.
[4] ON, [5] OFF = Regular Arm
[4] OFF, [5] ON = Stay Arm
[4] and [5] ON = Force Arm
[4] and [5] OFF = Disable the Arming with Card feature
ACC
] keypad key. When
Option [6]: Add Tolerance Window to Schedule
When option [6] is ON, the Schedule T olerance Window feature is enabled. This feature extends a user’s scheduled
access period through an Access Control door by the amount programmed by your installer. For example, if the
user’s assigned schedule for the door is Monday to Friday from 9:00 a.m. to 5:00 p.m., and your installer sets the
“Tolerance Window” at one hour, the user with the “Schedule Tolerance Window” enabled will be able to enter and
exit one hour before and after their scheduled time for that door.
Option [7]: Code Follows Schedule
When option [7] is ON, users can use their access codes only during their scheduled hours assigned in step 8 in
Figure 2 on page 8. When the option is OFF, users can use their access codes at any time.
Option [8]: Card to Unlock and Code to Disarm
Option [8] functions only if option [2] in section 5.8 is OFF. When option [8] is ON, a user can use an Access Control
card to unlock an armed Access Control door, however the user must enter a user access code to disarm the
armed area. When option [8] is OFF, a user can gain access to an Access Control door only if the door’s area(s) is
already disarmed.
For option [8] to function in the ON position, option [5] “Arm Only” in the User Options must be
disabled (refer to section 5.7 on page 9).
LCD Keypad 10
6.0 Using Access Control
6.1Entering & Exiting
Depending on how your system is installed, there are various ways to enter and exit Access Control doors:
• Present your Access Control card to the reader or the DGP2-641RB keypad. The
system will verify that the card is allowed access according to its assigned Access
Level and Schedule. If it is accepted, the system will unlock the door. The reader’s
light can be programmed by the installer to turn green or extinguish briefly to
indicate that the door can be opened.
• When the motion detector detects movement (Request for Exit), it will unlock the
door to permit passage from inside.
• Enter your user access code on the keypad and press [
• If the Access Control door is on a “Door Unlocked Schedule”, you may be able to
open Access Control doors without using a user access code or an Access Control
card. Depending on the door’s programming, the door can remain unlocked during
the entire programmed schedule or the door can unlock once a valid Access
Control card is presented to the reader during the schedule and then will remain
unlocked for the remainder of the schedule.
6.2Arming and Disarming with Card
6.2.1Arming with Card
An Access Control card can be programmed to arm areas assigned to the door when it is presented to the
reader or DGP2-641RB keypad (door) twice within approximately 5 seconds without opening the door.
ACC
].
The Access Control card must be:
• presented to a door during its assigned Schedule (refer to step 8 in Figure 2 on page 8).
• presented to a door within its assigned Access Level (refer to step 8 in Figure 2 on page 8).
• programmed to allow arming (options [4] and [5] in section 5.8 on page 10).
• assigned to all areas that are assigned to the Access Control door (refer to step 7 in Figure 2 on
page 8), or assigned to at least one of the areas assigned to the Access Control door depending
on how your installer has programmed the Access Control door.
6.2.2Disarming with Card
To disarm and unlock an Access Control door when the area assigned to it is armed, present your Access
Control card to the reader or DGP2-641RB keypad (door).
The Access Control card must be:
• presented to a door during its assigned Schedule (refer to step 8 in Figure 2 on page 8).
• presented to a door within its assigned Access Level (refer to step 8 in Figure 2 on page 8).
• programmed to allow disarming (option [2] in section 5.8 on page 10).
• assigned to all areas that are assigned to the Access Control door (refer to step 7 in Figure 2 on
page 8), or assigned to at least one of the areas assigned to the Access Control door depending
on how your installer has programmed the Access Control door.
6.3How Access Control Works
To illustrate how Access Control functions, we will use three simple Access Control System examples:
11 User’s Manual
Bonnie’s Access Control card is
programmed with Access Level
01 and Schedule 01. If she
presents her card to the reader
or the DGP2-641RB keypad on
Door 02 on T uesday, August 3 at
3:00 p.m., she will gain access to
the room.
If Bonnie presents her card to the
reader or the DGP2-641RB
keypad on Door 02 on Saturday
or on a Holiday at 3:00 p.m., she
will be denied access.
Figure 3: Example A
Figure 4: Example B
Figure 5: Example C
If we change Bonnie’s Access
Level to 02 and she presents her
card to the reader or the DGP2641RB keypad on Door 02 on
Tuesday, August 3 at 3:00 p.m.,
she will be denied access.
7.0 Trouble Display
If your system experiences any problems, Trouble(s) [TRBL] to View will appear on the screen. The
Trouble Display will only display the troubles that occur in the area(s) to which the keypad has been assigned.
Potential troubles have been sorted into eight groups. Only the troubles which are relevant to you are listed and
described below. If a trouble that is not described or listed below appears, contact your installer.
To view the Trouble Display:
TRBL
1. Press the [
Heading with the trouble will appear on the screen.
2. Press the [S] and [T] buttons to scroll between the Groups experiencing a trouble.
3. Press the [
] button when Trouble(s) [TRBL] to Viewappears on the screen. The Group
NUMBER
] of the Trouble you wish to view.
We strongly suggest that if any troubles occur, contact your installer immediately to have your
system serviced.
LCD Keypad 12
7.0.1Group 1: System
[1] AC Failure
The control panel has detected a power failure. This means that your system is running on the backup
battery. If this trouble occurs when your establishment is not experiencing a power failure, call your
installer for repairs.
[2] Battery Trouble
The backup battery is disconnected, needs to be recharged, or replaced.
[5] Bell Absent
The system has detected that the bell or siren is not connected.
7.0.2Group 2: Communicator
[1] TLM1
The control panel is unable to access the main telephone line.
[2] to [5] Fail to Communicate (1 to 4)
The control panel tried all assigned telephone numbers and failed to contact the monitoring station.
[6] Fail to Communicate PC
The control panel is unable to communicate with the WinLoad software.
7.0.3Group 5: Zone Tamper
The zone(s) that was tampered with will be displayed on the LCD screen.
7.0.4Group 6: Zone Low Battery
If a wireless device's battery needs to be replaced, the zone that is assigned to the device will be
displayed on the LCD screen.
7.0.5Group 7: Zone Fault
A wireless device is no longer communicating with its receiver, or a connection or CleanMeTM trouble is
occurring with your smoke detectors.
7.0.6Group 8: Clock Loss
The time and date have been reset to the default. This is the only trouble that we recommend that you
correct. Clock Loss [8] to Set will appear on the LCD screen after you press the [
Refer to section 8.3 on page 14 to set the time and date.
7.1Event Record Display
The Event Record Display will record the user-initiated actions that occurred in your system as well as any alarms or
troubles (i.e. “Access Granted”). You will only be able to view the events that occurred in the area(s) assigned to
your user access code.
To view the Event Record:
1. Enter your [
2. Press the [7] button.
3. If you have access to more than one area, select the area(s) you wish to view (refer to section 2.3 on page 2).
4. Use the [S] and [T] buttons to scroll between the events.
5. Press the [
Once you have entered Event Record Display mode, you can change the order that the Event Record screens
appear by pressing the [7] button. If you already know the number of the event you want to view, press the [
button after step 3 above, and then enter the event's number.
ACCESS CODE
CLEAR
] button to exit.
].
TRBL
] button.
MEM
]
13 User’s Manual
8.0 Additional Features
8.1Programmable Outputs (PGMs)
Your system includes Programmable Outputs (PGMs) that can be programmed by your installer. A PGM triggers
when a predetermined event or series of events occurs in your system. The PGMs can be programmed to reset
smoke alarms, turn on light switches, open or close garage doors and much more. Ask your installer about this
useful feature.
8.2Keypad Settings
You can modify the keypad settings to suit your needs (Refer to Figure 6 on page 14).
1. Scrolling Speed refers to the amount of time that a message will remain on the screen before moving to the
next message.
2. Backlight refers to the illumination behind the buttons and LCD screen.
3. Contrast refers to how dark or pale characters will appear on the screen.
Figure 6: Modifying LCD screen settings
8.3Set Time & Date
To reset the time and date:
1. Enter your [
ACCESS CODE
2. Press the [8] button.
3. To change the time, place the cursor under the number you want to change by using the [S] button and enter
the time according to a 24-hour clock (i.e. 9 a.m. is 09:00 and 9 p.m. is 21:00).
4. To change the date, place the cursor under the number you want to change and enter the correct date
according to year/month/day.
ENTER
5. Press the [
] button to save and exit.
8.4Programming Chime Zones
You can program the keypad to emit a rapid, intermittent beep tone whenever designated zones are opened or only
when opened between certain hours. These zones are referred to as Chime Zones. Your installer can also program
your Chime zones to beep upon closure.
How do I program chime zones?
1. Enter your [
2. Press the [9] button.
3. Press the [1] button to chime a zone. Enter the number corresponding to the zone to be chimed, or use the
and
[T]
screen. Press
OR
Press the [2] button to set the time period a chimed zone will beep. Enter the time that the chimed zone(s) will start
ACCESS CODE
buttons to scroll the list of zones. Press the
[
ENTER
]
to save.
] and press the [
].
TRBL
] button.
[
ACC
] button to chime or unchime the zone that appears on the
LCD Keypad 14
[S]
beeping when opened (HH:MM). Enter the time that the chimed zone(s) will stop beeping when opened (HH:MM).
[
4. Press
CLEAR
8.5Panic Alarms
Your system can be programmed to send an alarm to your monitoring station to request help from the police, a
medical facility, the fire department, or anyone you wish when you press a predetermined combination of buttons.
To generate a panic alarm, simultaneously press and hold the button combinations displayed in Table 3 on page 15.
Your installer can program the alarm to be either silent or audible.
]
to exit chime programming.
Table 3: Panic Buttons
Panic Alarm Types
Emergency PanicPress & hold the [1] and [3] buttons
Auxiliary PanicPress & hold the [4] and [6] buttons
Fire PanicPress & hold the [7] and [9] buttons
8.6Quick Function Buttons
You will only need to use the Quick Function Buttons upon your installer’s or monitoring station's request. Only the
System Master Code or user access codes with the Master feature enabled will be able to access these functions.
To access the Quick Function Buttons:
1. Enter your [
2. Press the [0] button.
3. Press the: [
ACCESS CODE
STAY
] button to send a test report to the monitoring station.
FORCE
] button to call the WinLoad software.
[
ARM
] button to answer the WinLoad software.
[
DISARM
[
] button to cancel communication with the WinLoad software.
9.1Burglar Alarm Testing
Two people are needed to complete this test. One person will watch the LCD screen on the keypad while the other
person walks around the protected areas and opens the zones (i.e. opens the doors and windows that are
protected, walk in the path of the motion detectors, etc.). The LCD screen will display the opened zones, but if a
zone does not register, contact your installer.
Buttons to be pressed and held
simultaneously
]
9.0 Testing and Maintenance
9.2Fire Alarm Testing
Do NOT use an open flame or burning materials to test your fire detection devices. Your installer will provide details
on the best way to test your system.
9.3System Maintenance
Under normal use your system requires no maintenance other than regular testing. We recommend that your
installer change the battery every three years.
9.4System Test
Speak to your installer before conducting a System Test since the system must be programmed to respond to the
test instructions. It is normally recommended that you conduct the system test once a week, but contact your
installer for instructions concerning your particular system.
To conduct the system test:
1. Call your monitoring station to advise them that you are testing your system.
2. Enter your [
3. Press the [8] button.
ACCESS CODE
15 User’s Manual
].
The system will test all its connections and can send a report to your monitoring station. If the system detects a
problem, the Trouble Display will show on the LCD screen (refer to section 7.0 on page 12). Call your installer for
repairs if any troubles occur.
10.1Standard Fire Zone
During a fire alarm, the bell/siren emits an intermittent sound (
a Standard Fire Zone, your system can immediately send an alert to your monitoring station.
To disarm a false alarm:
1. Enter your [
ACCESS CODE
2. Call your monitoring station quickly to advise them of the false alarm.
The Fire Zone may reset itself once the problem has cleared. If it does not, simultaneously press and
hold the [
CLEAR
10.2Delayed Fire Zone
If the zone is a Delayed Fire Zone, there is an automatic delay before your system contacts your monitoring st ation.
Refer to Figure 7 on page 17 to prevent unnecessary reporting of false alarms.
If the fire alarm is accidentally triggered:
1. Press the [
2. Clear the problem from the area (i.e. clear the smoke from around the smoke detector).
3. If the problem remains after 90 seconds, the alarm will sound again. Press [
4. The system will delay reporting the alert for another 30 seconds.
CLEAR
10.0 Fire and Burglar Alarms
] on the keypad.
] and [
ENTER
] buttons for two seconds.
] button within 30 seconds of the alarm.
BEEP-BEEP-BEEP
) until silenced or reset. If the zone is
CLEAR
] again.
If you are unable to cancel the false alarm, your system will send an alert. Call your monitoring station to
advise them of the false alarm.
The Fire Zone may reset itself once the smoke has cleared. If it does not, simultaneously press and
hold the [
10.3Fire Safety Tips
How should you prepare in case of a fire in your home or business?
• Remind everyone to escape first, and then call for help.
• Develop a fire escape plan and designate a meeting place outside.
• Practice the escape plan frequently.
• Plan two ways to escape from every room, if possible.
• Practice feeling the way out with eyes closed.
• Instruct everyone never to stand up during a fire, always crawl under the smoke and keep mouths covered.
• Instruct everyone never to return to a burning building for any reason; it may cost them their life.
• Check smoke alarms regularly. Working smoke alarms dramatically increase everyone's chances of surviving a
fire.
CLEAR
] and [
ENTER
] buttons for two seconds or speak to your installer.
LCD Keypad 16
Figure 7: Delayed Fire Zone
10.4Minimizing Home Fire Hazards
How can you avoid the three most common causes of fires at home?
• Never leave cooking food unattended. It is the leading cause of fire injuries. Cooking fires often result from
unattended cooking and human error, rather than mechanical failure.
• Stay alert when smoking. Careless smoking is the leading cause of fire deaths. Smoke detectors and smoulderresistant bedding and upholstered furniture are significant fire deterrents.
• Maintain your heating system. Faulty heating systems are the second leading cause of residential fires.
10.5Home Fire Warning System
Household fires are especially dangerous at night. Fires produce smoke and deadly gases that can overcome
occupants while they sleep. To warn against fire, smoke detectors should be installed outside each separate
sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit,
including basements.
10.6Burglar Alarm
If your armed system is breached, the burglar alarm devices specific to your system will be triggered. If your keypad
is in Normal Mode:
• The Status Light may flash red
• In Alarm will appear on LCD screen.
• Bell or siren may be activated
In case of a burglar alarm, leave the premises and call the police station from a safe place.
17 User’s Manual
Voice-Assisted Arm/Disarm Module
Operating Instructions
Introduction
Congratulations on choosing the Paradox InTouch Voice-Assisted Arm/Disarm Module (APR3-ADM2). InTouch
turns any touch-tone telephone into a keypad. With InTouch, you can now arm or disarm your DGP-NE96 System
as well as activate or deactivate your InTouch’s output—all from your telephone. Using detailed voice prompts to
guide your way, the InTouch is as simple as picking up your telephone.
Access Codes
InTouch uses your DGP-NE96 user access code to grant you access to your DGP-NE96 system. The user access
code entered on your DGP-NE96 system keypad is the same you would use to enter on your telephone.
How Do I Use It?
STEP 1: Pick up your telephone and dial the telephone number of the line that your InTouch is connected to. The
InTouch will now ask you to enter your DGP-NE96 user access code.
STEP 2: Enter your DGP-NE96 user access code.
If your Digiplex DGP-NE96 system is programmed to accept variable code lengths, you must press
the [#] key after entering your user access code.
STEP 3: Keys [1] to [8] on your telephone represent areas 1 to 8. T o arm or disarm your DGP-NE96 system, press
the desired area’s number on your telephone. This will switch the area’s arming state from armed to
disarmed and vice versa (refer to InTouch Example on page 19).
STEP 4: To activate or deactivate the InTouch’s output, press the [#] key and then the [0] key (refer to the InTouch
Example on page 19).
Things You Should Know
When Accessing Your InTouch...
If you are using an answering machine or service, call the InTouch, hang up after one ring, wait between 10 and
255 seconds (depending on how InTouch was programmed by your installer), and then call the InTouch again to
access it.
When Arming or Disarming...
• You will only be able to arm or disarm areas that your user code has access to.
• If you were to arm an area with an open zone, DGP-NE96 will Force arm the area. This will only happen with user
access codes that have the Force arming feature enabled.
When Activating or Deactivating a PGM...
• Your InTouch’s output can be used to turn on lights, open or close a garage door and much more. Ask your
installer about this useful feature.
• If the InTouch’s output is not operational, you will not be able to activate or deactivate the output.
• Your installer can program the output to deactivate either manually or follow a timer. If programmed to be
deactivated manually, the output will remain activated until you deactivate it. If programmed to follow a timer, the
output will deactivate after the timer has elapsed.
LCD Keypad 18
When Using Your InTouch...
• In some cases, your telephone’s tone may not be powerful enough to interrupt the InTouch’s voice prompt. If this
is the case, simply wait for the InTouch’s voice prompt to finish before entering your action.
• If your DGP-NE96 system and InT ouch share the same telephone number, you may be interrupted at times when
using your InTouch.
Telephone Button Features
Clear = [*]
If you have made an error, press the [*] button on your telephone to clear the error and then re-enter the
information.
Activate/Deactivate InTouch Output = [#] , [0]
To activate or deactivate the InTouch’s output, press the [#] button and then the [0] button on your telephone.
Hang Up = [#] , [9]
When you wish to hang up, press the [#] button and then the [9] button to immediately hang up. The InTouch will
confirm the hang up with “Good-bye”.
If the hang-up feature is not used and if no action is performed after 2 minutes, the InTouch will hang
up automatically.
InTouch Example
Nelson has a DGP-NE96 system and an InTouch hooked up at home. His security system has two areas. Both
areas are presently armed and the InTouch’s output, which is hooked up to his garage door opener, is deactivated.
Nelson is on his way home and wishes to disarm both areas and open his garage door. Nelson performs the
following:
Nelson first dials the telephone number of the line to which the InTouch is connected to.
When the InTouch picks up, it will prompt Nelson with the following:
“Please enter your code.”
Nelson enters his user access code.
The InTouch then prompts Nelson with the following:
“Area 1 Armed”
“Area 2 Armed”
“Output is Deactivated”
“To modify, enter Area number”
Nelson presses the [1] key on his telephone to disarm Area 1.
Your user access code must also have access to the areas to which the InTouch is assigned to.
The InTouch then prompts Nelson with the following:
“Area 1 Disarmed”
“Area 2 Armed”
“Output is Deactivated”
“To modify, enter Area number”
Nelson presses the [2] key on his telephone to disarm Area 2.
The InTouch then prompts Nelson with the following:
19 User’s Manual
“Area 1 Disarmed”
“Area 2 Disarmed”
“Output is Deactivated”
“To modify, enter Area number”
Nelson then presses the [#] key and then the [0] key on his telephone to activate the output which in turn will
activate the garage door.
The InTouch then prompts Nelson with the following:
“Output is Activated”
Nelson then presses the [#] key and then the [9] key on his telephone to terminate the call.
The InTouch then prompts Nelson with the following:
sec. or
Call, hang-up, and then call back within ____ sec.
Number of rings before InTouch answers: ____
N
min.
Partition Assignment:
N
1
N
2
N
3
N
4
N
5
N
6
N
7
N
8
LCD Keypad 20
Appendix 1: Hebrew Special Characters
Refer to the following tables when programming the user labels of a Hebrew keypad. Instead of using Tables 1 and
2 (pages 6 and 7), use Tables 4 and 5 below. Refer to section 5.4 on page 6 for information on programming user
labels.
Table 4: Hebrew Keypad Letter Assignment
Table 5: Hebrew Special Characters Catalogue
21 User’s Manual
Appendix 2: Russian Special Characters
Refer to the following tables when programming the user labels of a Russian keypad. Instead of using Tables 1 and
2 (pages 6 and 7), use Tables 6 and 7 below. Refer to section 5.4 on page 6 for information on programming user
labels.
Table 6: Russian Keypad Letter Assignment
Table 7: Russian Special Characters Catalogue
LCD Keypad 22
Appendix 3: Greek Special Characters
Refer to the following tables when programming the user labels of a Greek keypad. Instead of using Tables 1 and 2
(pages 6 and 7), use Tables 8 and 9 below. Refer to section 5.4 on page 6 for information on programming user
labels.
Table 8: Greek Keypad Letter Assignment
KeyPress key oncePress key twicePress key three times
Stay & Instant Arm ................................................................. 10
25 User’s Manual
V
Viewing
Alarms In Memory .................................................................... 5
Area Status .............................................................................. 2
User Actions in Memory ......................................................... 13
LCD Keypad 26
Warranty
Paradox Security Systems Ltd. (“Seller”) warrants its products to be free from defects in materials and workmanship under normal use for a period of
one year. Except as specifically stated herein, all express or implied warranties whatsoever, statutory or otherwise, including without limitation, any
implied warranty of merchantability and fitness for a particular purpose, are expressly excluded. Because Seller does not install or connect the
products and because the products may be used in conjunction with products not manufactured by Seller, Seller cannot guarantee the performance
of the security system and shall not be responsible for circumstances resulting from the product’s inability to operate. Seller obligation and liability
under this warranty is expressly limited to repairing or replacing, at Seller's option, any product not meeting the specifications. Returns must include
proof of purchase and be within the warranty period. In no event shall the Seller be liable to the buyer or any other person for any loss or damages
whether direct or indirect or consequential or incidental, including without limitation, any damages for lost profits stolen goods, or claims by any other
party, caused by defective goods or otherwise arising from the improper, incorrect or otherwise faulty installation or use of the merchandise sold.
Notwithstanding the preceding paragraph, the Seller’s maximum liability will be strictly limited to the purchase price of the defective product. Y our use
of this product signifies your acceptance of this warranty.
BEWARE: Dealers, installers and/or others selling the product are not authorized to modify this warranty or make additional warranties that are
binding on the Seller.
Digiplex, InTouch, WinLoad and NEware are trademarks or registered trademarks of Paradox Security Systems Ltd. or its affiliates in Canada, the
United States and/or other countries.
27 User’s Manual
For technical support in Canada or the U.S., call 1-800-791-1919 for English or
1-866-912-0600 for French, Monday to Friday from 8:00 a.m. to 8:00 p.m. EST. For technical support outside
Canada and the U.S., call 00-1-450-491-7444, Monday to Friday from 8:00 a.m. to 8:00 p.m. EST. Please feel free