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DGP-NE96
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Paradox DGP-NE96 System Manager’s Manual

LCD Keypad
DGP2-641BL / DGP2-641RB
System Manager’s Manual
for DGP-NE96 Systems
Also includes
Operating Instructions
Table of Contents
Introduction.................................................................. 1
Basic Operation ....................................... ... ... .... ... ... ... . 1
Auditory Feedback (Beep Tones)........................................ 1
Confidential Mode.................................... ... ......................... 2
Partitioned System ........................................................ ...... 2
Area Status Display............................................................. 2
Arming .......................................................................... 2
Exit Delay Timer.................................................................. 2
Regular Arming.................................................................... 2
Stay Arming................................................... .. .................... 3
Instant Arming ..................................................................... 3
Force Arming................................................. .. .................... 3
Bypass Programming.......................................................... 3
One-Touch Buttons ............................................................. 4
Keyswitch Arming................................................................ 4
Auto-Arming......................................................................... 4
Disarming ..................................................................... 4
Entry Delay Timer................................................................ 4
Disarming an Armed System............................................... 4
Alarm Memory Display ........................................................ 5
Access Codes .............................................................. 5
System Master Code (Default 123456) ............................... 5
Find Next Free User............................................................ 5
Copy User Options.............................................................. 5
User Labels ......................................................................... 6
Deleting User Access Codes............................................... 7
Programming User Access Codes ...................................... 7
User Options........................................................................ 9
Access Control User Options ............................................ 10
Standard Fire Zone............................................................ 16
Delayed Fire Zone............................................................. 16
Fire Safety Tips................................................................. 16
Minimizing Home Fire Hazards .. ....................................... 17
Home Fire Warning System .............................................. 17
Burglar Alarm................................. ... ................................. 17
Introduction................................................................ 18
Access Codes ............................................................ 18
How Do I Use It?......................................................... 18
Things You Should Know ......................................... 18
When Accessing Your InTouch... ................................ ......18
When Arming or Disarming... ............................................18
When Activating or Deactivating a PGM... ........................18
When Using Your InTouch... .............................................19
Telephone Button Features ................................. ..... 19
InTouch Example....................................................... 19
InTouch System Checklist........................................ 20
Appendix 1: Hebrew Special Characters................. 21
Appendix 2: Russian Special Characters................ 22
Appendix 3: Greek Special Characters.................... 23
Index ........................................................................... 24
Using Access Control . ... ... ... .... ... ... ... .... ... ... ... .... ...... .. 11
Entering & Exiting.......................................................... ... . 11
Arming and Disarming with Card....................................... 11
How Access Control Works............................................... 11
Trouble Display.......................................................... 12
Event Record Display....................................................... . 13
Additional Features ....................................... .... ... ... .. 14
Programmable Outputs (PGMs)........................................ 14
Keypad Settings ................................................. ... ............ 14
Set Time & Date................................................................ 14
Programming Chime Zones............................................... 14
Panic Alarms ..................................................................... 15
Quick Function Buttons ..................................................... 15
Testing and Maintenance .......................................... 15
Burglar Alarm Testing........................................................ 15
Fire Alarm Testing........................... .. ................................ 15
System Maintenance......................................................... 15
System Test....................................................................... 15
Fire and Burglar Alarms....................................... ..... 16
Your Digiplex DGP-NE96 System is an advanced technology security system that will provide you with reliable security protection and powerful features that are easy to use. The elegant and user-friendly LCD keypad will allow you easy access to your security system's functions and information at the touch of a button. The 32-character LCD screen will display messages and menus to guide you through the system’s operations. Your installer can even customize the messages for your home or business.
Since you will communicate your instructions to your system through the keypad, please read this manual carefully and have your installer explain basic system operation.
If you have the InTouch Voice Assisted Arm/Disarm Module (APR3-ADM2) connected to your DGP-NE96 system, please refer to page 18 for operating instructions.

1.1 Legend

[
SQUARE BRACKETS
The following sections will introduce you to the roles of the buttons, lights, and messages on your LCD keypad.

1.0 Introduction

Indicates a warning or an important note.
Indicates useful information or a tip.
] Indicates information that must be entered on the keypad.

2.0 Basic Operation

Figure 1: Basic Overview
AC Light:
ON = AC power OFF = Power failure
STATUS Light: When Green:
ON = All zones are closed. OFF = One or more zones are open. FLASH = Exit Delay
When Red: ON = Area(s) armed OFF = Area(s) disarmed FLASH = System in Alarm
Action Buttons: Each button’s function is explained in the following sections of the manual.
[
CLEAR
] = Erases current data entry
or reverts to the preceding step.

2.1 Auditory Feedback (Beep Tones)

When you enter information on the keypad, the keypad will guide you with beep tones to communicate the acceptance or rejection of your entries.
Confirmation Beep: When an operation (i.e. arming/disarming) is successfully entered or when the system switches to a new status/mode, the keypad emits an intermittent beep tone (“
[
ENTER
] = Saves current data and
exits current menu.
The LCD screen will guide you with detailed messages.
Use the arrow buttons to scroll through the current menu when the arrows appear in the LCD screen.
BEEP-BEEP-BEEP-BEEP-BEEP
”).
Rejection Beep: When the system reverts to a previous status, or when an operation is incorrectly entered, the keypad emits a continuous beep tone (“
1 User’s Manual
BEEEEEEEEEEP
”).

2.2 Confidential Mode

Your installer can program keypads to not display the status of your system automatically by changing the LCD screen to Confidential Mode. In Confidential Mode:
• The zones and status messages will NOT be displayed
• The indicator lights will NOT illuminate
• Depending on how your keypad was programmed by your installer, you must either press a button or enter your user access code to illuminate the indicator lights and activate Normal Mode.

2.3 Partitioned System

A separated system is called a Partitioned System, which can be useful in situations where shared security systems are more practical. Your installer can design your system to recognize up to eight separate protected areas. For example, a company that has both an office area and a warehouse area can arm and disarm each area separately and control the access to each area.
If you have access to more than one area, and you need to select a specific area(s) when prompted by your LCD keypad, follow either one of the following three methods to make your selection:
• Press the keypad button corresponding to the area you wish to select (i.e. 1, 2,...8).
• Press the [0] button for all areas.
• Use the [S] and [T] buttons, and press [

2.4 Area Status Display

The Area Status Display allows you to view the status of the selected areas in a Partitioned System (for more information, see section 2.3 on page 2).
To view the status of the areas:
1. Enter your [
2. Press the button corresponding to the area (i.e. 1, 2,...8), or use the [S] and [T] buttons and press [ when the area you want to view appears on the screen.
3. Press [
ACCESS CODE
CLEAR
] to exit.
ENTER
] when the area you want to select appears on the screen.
], and then press the [1] button.
ENTER
]
In Area Status Display mode, the following information will scroll on the LCD screen:
• ready: if all zones in the selected area are closed.
• not ready: if zones in the selected area are open.
• open zones within that area (i.e. Front Door Open).
• Trouble(s): (section 7.0 on page 12) if a trouble has occurred.
• Alarms in Memory: (section 4.3 on page 5) if an alarm has occurred.
• Armed; Force Armed; Instant Armed; Stay Armed: displays the arming status of the selected area.
When your system is armed, it can respond to any breach in the protected zones by causing an alarm and sending a report to your monitoring station.

3.1 Exit Delay Timer

When you arm your system, it will trigger the Exit Delay Timer to provide you with enough time to exit the protected area before the system is armed.

3.2 Regular Arming

This method is used for the everyday arming of your system. All zones within the protected area must be closed to Regular arm the system.
To Regular arm the system:
1. Enter your [
2. Press the [
3. If you have access to more than one area, select the area(s) you wish to Regular arm (refer to section 2.3 on page 2).
ARM
ACCESS CODE
] button.

3.0 Arming

].
LCD Keypad 2

3.3 Stay Arming

Stay arming will partially arm your system to permit you to remain in your home or office by arming the outer zones (perimeter) of the protected area (i.e. doors and windows).
To Stay arm:
1. Enter your [
2. Press the [
3. If you have access to more than one area, select the area(s) you wish to Stay arm (refer to section 2.3 on page 2).

3.4 Instant Arming

This feature is the same as Stay arming except that there is no Entry Delay. Therefore, any armed zone that is breached will immediately generate an alarm.
To Instant arm:
1. Enter your [
2. Press the [5] button.
3. If you have access to more than one area, select the area(s) you wish to Instant arm (refer to section 2.3 on page 2).

3.5 Force Arming

Force arming allows you to quickly arm your system when zones are open. However, once the open zone is closed, your system will then arm that zone as well.
To Force arm:
1. Enter your [
2. Press the [ (refer to section 2.3 on page 2).
ACCESS CODE
STAY
] button.
ACCESS CODE
ACCESS CODE
FORCE
] button. If you have access to more than one area, select the area(s) you wish to Force arm
].
].
].

3.6 Bypass Programming

You can bypass certain zones when you arm the protected area(s). When a zone is bypassed, it will be ignored the next time your system is armed. Once your area is disarmed, the system will unbypass the zone.
To Bypass a zone:
1. Enter your [
2. Press the [
ACCESS CODE
BYP
] button.
3. Enter the zone number (i.e. 01, 02,...96), or use the [S] and [T] buttons and press [ want to bypass appears on the screen. If bypassed does not appear on the screen and the keypad emits a rejection beep, you may not have access to bypass that zone.
4. Repeat step 3 until all zones you want to bypass have been selected.
ENTER
5. Press the [
] button to save and exit.
In order to bypass a zone, the following conditions must be met:
• The zone must have the Bypass option programmed by your installer.
• The Bypass option must be enabled in your User Options.
• Your user access code must have access to the zone’s Area Assignment.
• The zone’s area must be disarmed before the zone can be bypassed.
Fire Zones cannot be bypassed.
3.6.1 Bypass Recall
Bypass Recall reinstates the zones that were bypassed the last time your system was armed. To activate Bypass Recall:
1. Enter your [
2. Press the [
3. Press the Zones bypassed the last time your system was armed are bypassed.
4. Press the [
].
ACCESS CODE
BYP
] button.
[
MEM
] button.
ENTER
] button to save and exit.
].
BYP
] once the zone you
3 User’s Manual

3.7 One-Touch Buttons

If enabled by your installer, you can access the following features without using your user access code by pressing and holding the desired One-Touch button.
Button Feature Button Feature
[
ARM
] Regular arm [
[
STAY
] Stay arm [5] Instant arm
[
FORCE
] Force arm [6] Change display settings
[
BYP
] Bypass Programming [7] View Event Record display

3.8 Keyswitch Arming

A key can be used to arm and disarm your system using two forms of keyswitches. With a Maintained Keyswitch, place the key in the “ON” position to arm your system, and place the key in the “OFF” position to disarm your system. With a Momentary Keyswitch, place the key in the “ON” position briefly then place it back in the “OFF” position to arm the system. Repeat this process to disarm with a Momentary Keyswitch.

3.9 Auto-Arming

If enabled by your installer, you can set the time that an area will arm itself automatically.
3.9.1 Timed Auto-Arming
Your installer can set Timed Auto-Arming to function in either Force or Stay arming mode. A sixty-second Exit Delay sequence will begin prior to your system automatically arming itself at the programmed time.
DISARM
] Disarm a Stay/Instant armed area
To set the Auto-Arming timer:
1. Enter your [
2. Press the [0] button.
3. Press the [
4. If you have access to more than one area, press the area ’s and press the [
5. Enter the time you want the area to be armed according to the 24-hour clock (i.e. 9 a.m. is 09:00 and 9 p.m. is 21:00).
6. Press the [
3.9.2 No Movement Auto-Arming
Your system can be programmed to send a report to your monitoring station and/or arm the system if there is no activity in the area during a specified period of time. Your installer can set No Movement Auto­Arming to function in either Regular or Stay arming mode.
When your system is disarmed, it deactivates any alarms in progress, and it deactivates the zones so the alarm will not be triggered if zones are breached.

4.1 Entry Delay Timer

Your installer will program designated entry points (i.e. the front door) with an Entry Delay Timer. This delay gives you time to enter the armed premises and enter your code to disarm your system before the alarm is triggered.
ACCESS CODE
MEM
] button.
ACC
ENTER
] button to save and exit.
].
] button when the area you want to program appears on the screen.

4.0 Disarming

number, or use the [S] and [T] buttons

4.2 Disarming an Armed System

You can only disarm an area to which your user access code is assigned. User access codes with the “Arm Only” (section 5.7 on page 9) option enabled cannot disarm an armed system.
How do I disarm the system?
1. Enter your [
2. Press the [
ACCESS CODE
DISARM
(refer to section 2.3 on page 2).
].
] button. If you have access to more than one area, select the area(s) you wish to disarm
LCD Keypad 4
To disarm a system in alarm:
1. Enter your [
ACCESS CODE
].
2. In the case of a false alarm, call your monitoring station quickly to advise them of the false alarm.
In the case of a burglar alarm, leave the premises and call the Police from a safe place.

4.3 Alarm Memory Display

Your system will record all the alarms that occurred during the last armed period. The zones in alarm will remain in the Alarm Memory until the next time that area is armed.
How do I view the list of alarms that occurred?
1. When an alarm has occurred, the LCD screen will display Alarms in Memory [mem] to View.
2. Press the [
3. Press the [
MEM
] button. Each zone that was breached while armed will appear below Alarm in:.
CLEAR
] button to exit the Alarm Memory Display.

5.0 Access Codes

Access Codes allow access to the system. Your system supports up to 999 user access codes. Codes are given a User Number between 002 and 999 (User Number 001 is the System Master Code). Your installer will program user access codes to be four, six, or variables of one to six digit s in length. Each digit can be any value between zero a nd nine. If your installer programmed your system to accept a variable code length, you have to press the [ button after entering your user access code.

5.1 System Master Code (Default 123456)

The System Master Code will give you access to all the features available on your system, as well as the ability to add, modify, or delete any user access codes. We suggest that you change this code to prevent others from accessing and changing options without authorization. Y our inst aller can set the System Master Code to be either 4 or 6 digits in length.
ENTER
]
To change the System Master Code:
1. Enter the current [
2. Press the [0] button.
ACC
3. Press the [
] button.
4. Enter the numbers [0] [0] and [1].
5. Enter a [
6. Press the [
NEW CODE
ENTER
The System Master Code has access to all Access Control doors and all Access Control features at all times. Only the card’s serial number and the choice of arming meth od can be changed. If the other options are manually changed, the System Master Code will immediately revert to its original programming.
You can assign a label (name) to a user access code at any point during the “programming User Access Code” process. Refer to section 5.4 on page 6 to assign a User Label.

5.2 Find Next Free User

This feature automatically searches your system for the next available unassigned user access code. To find the next free user:
1. Enter your [
2. Press the [0] button, and then the [
3. Press the [
4. Program the user access code as detailed in Figure 2 on page 8 starting from step 5.
ACCESS CODE
BYP
] button.
ACCESS CODE
] (default: 123456).
].
] button to save and exit.
] (System Master Code or user access code with Master feature).
ACC
] button.

5.3 Copy User Options

This feature allows you to copy the User Options, Access Control Options, and Area Assignments from one user access code to another. All User Options are copied except the User Code, Card Assignment, and User Label.
5 User’s Manual
To copy user options:
1. Enter your [
2. Press the [0] button, and then the [
3. Enter the 3-digit User number you wish to copy TO.
4. Press the [
5. Enter the 3-digit User number you wish to copy FROM.
6. Enter a user code. If the user code is of variable length, press the [ If necessary, assign an Access card (step 10 in Figure 2 on page 8) and User Label (section 5.4 on page 6).
7. Press [

5.4 User Labels

User labels personalize user access codes and can be assigned by pressing [ the programming of user access codes (Figure 2 on page 8). For Example, the LCD keypad can display John Smith Select Action.
To program a user label:
1. At any point after step 4 in Figure 2 on page 8:
2. Press the [
3. Type the desired characters as detailed in section 5.4.1 on page 6 and section 5.4.2 on page 6.
4. Press the [S] button to move the cursor to a new space.
5. Repeat steps 2 and 3 until the desired label is complete.
6. Press the [
5.4.1 Keypad Buttons
Every numeric button on your LCD keypad is assigned a set of letters. To obtain the desired letter using the numeric buttons on your keypad, press the button until the desired letter appears on the screen. For example, if you wanted to enter the letter “C” you would press the [1] button three times (refer to Table 1 on page 6). If using a Hebrew keypad, refer to Table 4 in Appendix 1: Hebrew Special Characters on page
21. If using a Russian keypad, refer to Table 6 in Appendix 2: Russian Special Characters on page 22. If using a Greek keypad, refer to Table 8 in Appendix 3: Greek Special Characters on page 23.
ACCESS CODE
MEM
] button.
ENTER
] to save and exit.
ENTER
ENTER
] (System Master Code or user access code with Master feature).
ACC
] button.
] button.
] button to save and exit.
ENTER
] button after entering the user code.
ENTER
] at any point after step 4 during
Table 1: Keypad Letter Assignments
Key
[1] ABC [2] DEF [3] GHI [4] JKL [5] MNO [6] PQR [7] STU [8] VWX [9] YZ
Press Key
Once
Press Key
Twice
Press Key
Three Times
5.4.2 Special Function Keys
[
STAY
] = Insert Space
STAY
Pressing the [ [
FORCE
] = Delete
Pressing the [
ARM
] = Delete Until the End
[
Pressing the [ position.
DISARM
[
] = Numeric Keys / Alphanumeric Keys
Every time the [ versa. Numeric: Keys [0] to [9] represent numbers 0 to 9.
] key inserts a blank space in the current cursor position.
FORCE
] key will delete the character or blank space found at the current cursor position.
ARM
] key will delete all characters and spaces to the right of the cursor and at the cursor's
DISARM
] key is pressed it will toggle from numeric keys to alphanumeric keys and vice
LCD Keypad 6
[
BYP
] = Lower Case / Upper Case
BYP
[
MEM
] = Special Characters
After pressing the [
Every time the [
] key is pressed it will toggle the case setting from lower to upper case and vice versa.
MEM
] key, the cursor will turn into a flashing black square. Using Table 2 on page 7,
enter the 3-digit number that represents the desired symbol. If using a Hebrew keypad, refer to Table 5 in Appendix 1: Hebrew Special Characters on page 21. If using a Russian keypad, refer to Table 7 in Appendix 2: Russian Special Characters on page 23. If using a Greek keypad, refer to Table 9 in Appendix 3: Greek Special Characters on page 23.
Table 2: Special Characters Catalogue

5.5 Deleting User Access Codes

To delete user access codes, follow steps 1 to 5 in Figure 2 on page 8, but press the [ the information is erased, press the [
ENTER

5.6 Programming User Access Codes

The System Master and Users with the Master feature can program user access codes with User Options and Area Assignments. Figure 2 on page 8 describes the steps you would follow to program user access codes. If you wish to program user access codes using the NEware Software, please contact your installer for information.
If the keypad emits a rejection beep at any point during the programming procedure, you may have chosen an existing user code or you do not have access to certain User Options (section 5.7) and Area Assig nments ( step 7 in Figure 2 on page 8). Users with the Master feature can only assign User Options and Area Assignments that they are assigned to. For example, if a User with the Master feature is assigned User Option 1 and Area 2, they can only assign Options 1 and Area 2 to a user access code.
7 User’s Manual
] button to save and exit.
CLEAR
] button in Step 5. Once
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