Under copyright law, this manual may not be reproduced
in any form, in whole or in part, without the prior written
consent of Pantech Wireless, Inc and Helio LLC.
Disclaimer
Pantech Wireless, Inc. and Helio LLC have reviewed this
manual and provide it only as a guide to operation. All
statements, technical information, and recommendations
in this manual and in any guides or related documents
are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are
not intended to be, nor should they be understood to be,
representations or warranties concerning the products
described.
Specifications are subject to change without notice.
Trademarks
Helio, the Helio figures, the Helio flame, Hero, and H.O.T.
are trademarks of Helio LLC. Pantech is a registered
trademark of Pantech Co., Ltd.
All brand and product names not owned by Helio LLC or
Pantech Wireless, Inc. are the property of their respective
owners.
• Product meets current FCC Radio Frequency Exposure
Guidelines. FCC Equipment Authorization ID:
PP4PN-E8300. Additional details within and at http://fcc.
gov/oet/fccid.
• TTY compatible.
• Phone appearance and features may vary from device
shown.
• Screen shots simulated. Actual results vary.
• Meets FCC SAR limit.
• All features, functionality or other product specifications
are subject to change without notice or obligation.
Battery should be recycled or disposed of properly.
• Phone made in Korea with Korean and foreign
components. Other items imported. See each item for
country of origin.
• Hearing Aid Compatibility (HAC) level = M3.
Some features, content, and applications are not available
in all areas and are device dependent. Service and features
are subject to change without notice. Coverage and service
are network dependent and are not available everywhere.
Airtime, messaging, application, and content charges may
apply depending on your rate plan. Higher rates apply
to international calls and messages. Accessories are sold
separately. Helio LLC is not responsible for any third party
applications, content, information, or data that is accessible
on your Helio device. See enclosed Subscriber Agreement
(on CD) for complete terms and conditions. By activating
your Helio device, you are agreeing to the Subscriber
Agreement. Some screen shots are representations, and the
image you see on your Helio device may be different.
3
WELCOME
Thank you for choosing the Helio
developed by Pantech. Pantech’s dedicated team of top
researchers have designed your mobile device to support high
speed communication services, such as web browsing and data
services, and the device has an animated graphic menu system
for easy access to its many features.
Among its many advanced features, T9
makes it much easier to enter letters and type messages, and
Voice Recognition adds the convenience of hands-free dialing.
Other included technologies are:
•
Full graphic display of 9 text input lines and 1 icon line with
variable font size
•
Simple text entry using T9 Predictive Text Input
•
Enhanced for web browsing and data services
•
Animated Graphical User Interface (GUI) compliant with 3G
(CDMA2000 1X and EVDO)
•
CSTN 65K color LCD
•
Mobile camera (2.0 megapixel) with flash
•
Navigation Key and 21 keys aligned for easy access
•
Sophisticated speakerphone features
•
Text messaging and web browsing services
•
Authentication, call forwarding, call transfer, and call
waiting
IMPORTANT INFORMATION
This user’s manual contains very important information about
how to handle and use your mobile device. Please read it
thoroughly. Pay attention to the warranty at the end of this
user’s manual, and be alert to the exclusions and limitations
related to the use of unauthorized components.
®
Hero mobile device,
®
Predictive Text Input
4
TABLE OF CONTENTS
CHAPTER 1. BEFORE USING YOUR DEVICE ..................... 9
INSIDE THE PACKAGE .................................................10
This chapter provides important information about using the Hero,
including:
INSIDE THE PACKAGE
DEVICE DESCRIPTION
DISPLAY INDICATORS
BATTERY USAGE
BATTERY HANDLING INFORMATION
BEFORE USING
This package should include all items pictured below. If any
are missing or different, immediately contact the Helio store
where you bought your mobile device.
INSIDE THE PACKAGE
HeroBattery
CDCharger
Screen CleanerUSB Cable
10
DEVICE DESCRIPTION
This device is a single-mode 3G digital phone with camera
and web browsing capabilities. The Hero weighs 4.84 oz. The
dimensions are 1.93” × 4.27” × 0.95”.
■
DEVICE VIEW
VOD Key
Earpiece
MOD Key
BEFORE USING
Camera Lens
Camera
Flash
Speaker
Display
Screen
Navigation
Keys
Back Key
Headset
Camera Key
Volume Key
Voice Memo
Jack
Left/Right
Soft Keys
End Key
Key
Send Key
T-Flash Slot
International
Function Key
Lock Key
Microphone
11
BEFORE USING
■
FUNCTION KEYS
Display Indicators
See page 13 for a
list of icons.
VOD Key
Camera Key
In Idle Mode, press and
hold to open camera
In Camera Mode, press to
viewfinder
shoot a photo or video
NAVIGATION PAD
In Idle Mode
Press Up for Surf
Down for Video+Music
Left for Text
Right for Apps
Inside a menu
Within a menu, use to
scroll through menu
options, or to select a
function displayed on
the screen
Press to make or
receive a call, or
display recent calls
Press and hold to enter
a plus symbol (+)
DEVICE DESCRIPTION
MOD Key
Text & Graphic area
Soft Key Indicators
Shows the functions
currently assigned to
each soft key and
displays some icons
FUNCTION KEYS
Left Soft Key
Press to access
the main menu or
the function displayed
at bottom left of LCD
Right Soft Key
Press to access the
Contacts menu or the
function displayed at
bottom right of LCD
Press to turn the phone
on/off, to terminate a
call, or to return to the
initial page
Back
Press to clear a digit
from the display or to
return to the previous
page
Press and hold to enter
lock mode
12
DISPLAY INDICATORS
■
DISPLAY INDICATORS
Signal Strength
Current signal strength: the more lines, the stronger
the signal
Roaming
Device is out of Helio service area
Calling
Call Lock Voice Privacy
Standby Privacy Mode
TextPicVoiceText & Voice
Text & PicPic & VoiceText & Pic & Voice
Battery
Battery charge: the fuller the battery icon, the
Empty
Full Charge
stronger the charge
3G Mode
Device is operating in 3G mode
1X
Device is in 1x service area
BEFORE USING
Service Indicator
A call is in progress or the device
cannot receive a signal from the
system
Message Waiting
New text, picture, or voice
messages
Data Service
Internet access is active
Manner Mode
Device is in Silent Mode — all sounds are off
13
BEFORE USING
Airplane Mode
Device is in Airplane Mode and cannot make or receive
voice or data calls
Anniversary
An anniversary is set
Alarm / Wakeup Call
An alarm or wakeup call is set
Ring Vibrate then Ring Ring and Vibrate
Dormant
Device is in Dormant Mode during a data call. Your device
goes into Dormant Mode when you have not had any
activity on a page for some time — your connection is still
active and you can make and receive calls.
Vibrate
Device will vibrate when a call is received
DISPLAY INDICATORS
Ring Mode
Indicates the device's current
ring mode
14
BATTERY USAGE
■
BATTERY INSTALLATION
As shown in the picture below, position the metal locators of the
battery in the holes located in the bottom of the device.
Place the battery on the back of the device and
➊
BEFORE USING
slide into place.
➋
Push the battery down until it locks into place.
■
BATTERY REMOVAL
➊
Pull down the release latch, then lift up the battery.
➋
Remove the battery from the device.
If the battery is not correctly placed in the compartment,
the device will not turn on and/or the battery may detach
during use.
15
BEFORE USING
■
BATTERY CHARGING
BATTERY USAGE
POWER CONNECTION
➊
Ensure the battery is installed.
Plug the Wall Charger into a standard outlet. Plug
➋
the other end of the Wall Charger into the bottom
of the device.
•
When you charge the battery with the device off, you
will see a charging status screen. You cannot operate the
device until it is powered on.
•
Fully charge the battery before use.
•
It is more efficient to charge the battery with the device
powered off.
•
The battery must be connected to the phone before it can
be charged.
•
Battery life gradually decreases over time.
•
If the battery fails to perform normally, you may need to
replace it.
16
BATTERY USAGE
BEFORE USING
BATTERY USAGE TIMES
Battery life is subject to your device usage and configuration.
Battery CapacityDCSPCS
Low Gain Mode
High Gain Mode
Up to 300 minutes Up to 310 minutes
Up to 210 minutes Up to 217 minutes
BATTERY STANDBY TIME
Battery life is subject to your device usage and configuration.
Battery CapacityDCSPCS
STD 1200 mAh
These times are for a new battery. Usage and Standby time
may decrease over time.
228–231 hours212–248 Hours
17
BEFORE USING
■
DOs
•
Only use the battery and charger approved by the
manufacturer.
•
Only use the battery for its original purpose.
•
Keep the battery temperature between 41ºF (5ºC) and
95ºF (35ºC).
•
If the battery is stored in temperatures above or below
the recommended range, give it time to warm up or cool
down before using.
•
Completely drain the battery before recharging. It may
take one to four days to completely drain.
•
Store the discharged battery in a cool, dark, and dry place.
•
Purchase a new battery when the life of the current
battery has decreased gradually over time.
•
Properly dispose of the battery according to local laws.
■
DON’Ts
•
Don’t attempt to disassemble the battery — it is a sealed
unit with no serviceable parts.
•
Don’t accidentally short circuit the battery by carrying it
in your pocket or purse with other metallic objects such as
coins or pens. This may critically damage the battery.
•
Don’t leave the battery in hot or cold temperatures, which
can significantly reduce the capacity and lifetime of the
battery.
•
Don’t dispose of the battery in a fire.
BATTERY HANDLING
INFORMATION
18
CHAPTER 2
BASIC
OPERATION
This chapter addresses and explains the basic features of your
mobile device, including:
TURNING THE DEVICE ON AND OFF
ACCESSING THE MENU
MENU SUMMARY
BASIC FUNCTIONS
DURING A CALL
MAKING AN EMERGENCY CALL
CHAPTER 2 BASIC OPERATION
BASIC OPERATION
■
TURNING THE DEVICE ON
TURNING THE DEVICE
ON AND OFF
Slide the device open, then press and hold until
the Power On logo and animation appears and the
wake up tone sounds.
•
If the device is locked, enter your four-digit password
to unlock it when “Password” appears on the display.
•
The default password is '0000'.
■
TURNING THE DEVICE OFF
Slide the device open, then press and hold until
the Power Off logo and animation appears and the
tone sounds.
•
Immediately change or recharge the battery when
“Low Battery Warning Power Off” appears on the
display. Memory may be damaged if the device turns
off as a result of the battery completely draining.
•
Turn the device off before removing or replacing the
battery. If the device is on, unsaved data may be lost.
20
ACCESSING THE MENU
Your device can be customized via the menu. Each function can
be accessed by scrolling with the Navigation Key or by pressing
the number that corresponds with the menu item.
➊
To access the menu in idle mode, slide the device
BASIC OPERATION
open and press [Menu].
Use the Navigation Key to scroll through the menu.
➋
To return to the previous page, press . To exit
➌
the menu and return to idle mode, press .
To select a function, use the Navigation Key or press
➍
the number assigned to the function.
Hotkey
In idle mode, use the Navigation Key as follows to access
these functions:
•
Up: SURF
•
Down: VIDEO+MUSIC
•
Right: APPS
•
Left: TEXT
21
BASIC OPERATION
MENU SUMMARY
MAIN MENU2ND DEPTH3RD DEPTH4TH DEPTH
1. STYLE
2. SURF
3. SNAP
4. TEXT
22
1. Rings
2. Download
3. Screens
4. Download
5. Call Screens
6. Download
7. H.O.T. Screens
8. Download
1. Camera
2. Video Camera
3. Photo Album
4. Video Album
5. Settings
6. Print Photos
7. Memory Info
1. New Text Msg
2. Text Message
3. New Pic Msg
4. Pic Messages
1. Internal
2. External
1. New Text Msg
2. Timed Text
3. Inbox
4. Outbox
5. Drafts
6. Timed Text Box
7. Saved
1. Compose
2. Inbox
3. Outbox
4. Drafts
5. Media
6. Settings
1. Received Msg
2. Saved
3. Spam Msg
1. Sent Msg
2. Saved
1. Photos
2. Music
3. Movies
1. Background
2. Font Color
3. Msg Rcv Alert
4. Spam Filter
5. Photo Size
6. Msg Auto Save
MENU SUMMARY
BASIC OPERATION
MAIN MENU2ND DEPTH3RD DEPTH4TH DEPTH
5. CONTACT
5. Email
6. Voice Mail
7. Spam Inbox
8. Delete Msgs
9. Settings
1. New Contact
2. Contact List
3. Groups
4. Speed Dials
5. Call Log
6. Call Timer
7. Service Number
8. Sync Contacts
9. My Number
1. Call Voice Mail
2. Clear Envelope
1. Text Inbox
2. Text Outbox
3. Text Drafts
4. Timed Text Box
5. Text Saved
6. Spam Msg
7. Quick Text
8. All Msgs
1. Msg Alert
2. Quick Text
3. Spam Msg Settings
1. All Calls
2. Incoming
3. Outgoing
1. Last Call
2. All Calls
3. Lifetime Calls
1. Info.
2. Customer Care
3. Emergency
1. Sync Contacts
2. Preview Sync
3. Username/Password
4. Help
1. Restricted List
2. Restricted Text
3. Spam On/Off
23
BASIC OPERATION
MENU SUMMARY
MAIN MENU2ND DEPTH3RD DEPTH4TH DEPTH
6. APPS
7. PLAN
8. VIDEO+MUSIC
9. SETUP
1. Calendar
2. Wakeup Call
3. Alarm
4. Anniversary
5. World Time
6. Tip Calculator
7. Calculator
8. Voice Recorder
9. Stop Watch
*. Notepad
1. Video
2. Download
3. Music
4. Download
5. Memory Info
1. Sound
2. Display
1. Internal
2. External
1. Rings
2. Group Rings
3. Alerts
4. Vibration
5. Volume
6. Sound Effects
7. Missed Call
8. Downloads
1. Screens
2. Incoming Call
3. Menu Theme
4. Font
5. Backlight
6. External Keys
7. Network Light
8. Device Closed
9. Downloads
1. Rings
2. Bell Rings
1. My Screens
2. World Time
3. Anniversary
1. Helio
2. Pantech
1. VideoScreens
2. Screens
24
MENU SUMMARY
BASIC OPERATION
MAIN MENU2ND DEPTH3RD DEPTH4TH DEPTH
3. Call
4. Network
5. Device
6. Security
7. Language
8. Airplane Mode
1. Answer Call On
2. Auto Functions
3. TTY
1. Helio Settings
2. Network Mode
1. Memory Info
2. S/W Version
3. My Number
4. Reset
1. Phone Lock
2. Function Lock
3. Info Lock
4. Set Password
1. English
2. Korean
1. Internal
2. External
1. Delete Contacts
2. Reset Defaults
25
BASIC OPERATION
NUMBER
■
MAKING A CALL
➊
Slide the device open and enter a phone number.
To modify the phone number you have entered:
•
Erase one digit at a time by pressing .
•
Erase the entire number by pressing and holding .
To send a text or photo message to the phone number:
•
Enter a part of the phone number, then press [Menu]
and select New Text Msg or New Pic Msg. Refer to pages
67–76 for more details on text and picture messages.
➋
Press . The indicator appears on the
BASIC FUNCTIONS
display.
•
If “CALL FAILED” appears on the display or the line is
busy, press or .
•
If you activate the Auto Redial function, the phone will
automatically retry for the number of times you have
selected (refer to page 128).
•
When you place or receive a call from stored phone
numbers, both the name and phone number will be
displayed.
•
If “Enter Lock Code” appears on the display, enter your
four-digit password to unlock your device.
➌
To end a call, slide the device closed or press .
26
BASIC FUNCTIONS
■
ANSWERING A CALL
When your device rings or vibrates, slide it open and
➊
BASIC OPERATION
press to answer the incoming call. (Depending
on your device settings, you may also answer
incoming calls by opening the phone or by pressing
any number key.)
To ignore an incoming call and silence the ring, press
[Silent]. Press [Reject] a second time to reject the call.
To end the call, slide the device closed or press .
➋
■
SPEAKERPHONE
The speakerphone feature lets you hear audio through the speaker
and talk without holding the device to your ear.
To turn speakerphone on/off while on a call, press .
The device returns to normal (speakerphone off) after
ending a call or when it is turned off and back on.
■
CALLER ID
Identifies callers by displaying their phone number.
If the caller’s name and number are already stored in
your phone book, they will both appear.
Caller ID information is stored in Call History.
27
BASIC OPERATION
NUMBER
NUMBER
■
LOCK MODE
To lock the device, slide it open, then press and
➊
BASIC FUNCTIONS
hold .
To unlock the device, press any function key
➋
(except ), then input your password.
■
THREE-WAY CALLING
With Three-Way Calling, you can talk to two people at the same
time. When using this feature, normal airtime rates will apply to
the two calls.
➊
Slide the device open, enter a number you wish to
call, and press .
➋
Once you have established the connection, enter
the second number you wish to call and press .
➌
When you’re connected to the second party,
press again to begin your Three-Way Call.
If one of the people you called hangs up during your
call, you and the remaining caller stay connected. If you
initiated the call and are the first to hang up, all three
callers are disconnected.
28
BASIC FUNCTIONS
NUMBER
■
CALL WAITING
Notifies you of an incoming call when you are already on a call by
sounding a beep tone and displaying the caller’s phone number.
BASIC OPERATION
To answer another call while on the phone, press .
This places the first call on hold. To switch back to the
first caller, press again.
Call Waiting is a system dependent feature. Please contact
Helio for details.
■
2SEC/HARD PAUSE
Pauses are used for automated systems (for example, voice mail or
calling cards). When you insert a pause after a phone number and
then enter another group of numbers, the second set of numbers
is dialed automatically after the pause. This feature is useful for
dialing into systems that require a code.
Select
“P” or ”W”
➊
To insert a pause, enter a phone number, then
press [Menu]. Select either a 2sec Pause
(“P” appears) or a Hard Pause (“W” appears).
➋
Press to dial, or [Save] to store the phone
number.
Please refer to page 36 for more details about storing a
phone number.
29
BASIC OPERATION
■
ADJUSTING VOLUME
Adjust the volume of the ring, key beep, and speaker.
➊
Select one of the following:
•
Ring: Controls the ring volume
•
Call: Controls the call volume
•
Effect: Controls the volume of special effects
•
Alerts: Controls the alert volume
•
Alarm: Controls the alarm volume
•
Msg: Controls the message notification volume
•
Game: Controls the volume of game audio
•
On&Off: Controls the on/off volume
➋
Adjust the volume and press [Save] to save it.
BASIC FUNCTIONS
OR
In Idle Mode, you can also press to adjust the
volume.
30
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