Thank you for purchasing the PTL21. Before using your PTL21, be sure to
read the PTL21 Basic Manual (this PDF manual) to ensure correct usage.
After you have finished reading this manual, store this PDF manual and
the printed manuals in safe places so you can retrieve them whenever you
need them.
◎ The Basic Manual (this PDF manual) describes basic operations of the PTL21
major functions.
For detailed descriptions on various functions, refer to PTL21 full Instruction
Manual (Japanese), which is available from the au homepage.
http://www.au.kddi.com/torisetsu/index.html
◎ Downloading Manuals
You can download English version of the Basic Manual (this PDF manual),
Korean/Simplified Chinese/Traditional Chinese/Portuguese version of
the Basic Manual and the full Instruction Manual (Japanese) from the au
homepage.
http://www.au.kddi.com/torisetsu/index.html
◎ Online Manual
Online manuals are also provided on the au homepage. They consist of
parts of the full Instruction Manual (Japanese) reorganized in a searchable
format.
http://www.au.kddi.com/manual/index.html
Safety Precautions
Be sure to read the Safety Precautions “安全上のご注意” in the
Instruction Manual (Japanese) to ensure proper usage of the
PTL21.
For troubleshooting, check the symptom of your PTL21 in
au お客さまサポート (au Customer Support) on the au homepage.
• You cannot receive or make calls in a location where the signal
cannot be received, even within the service area. Calling may not
be available in a location where the signal is weak. If you move to
a location where the signal is weak during a call, the call may be
interrupted.
• The au phone is a digital cell phone and can maintain a high call
quality until the signal weakness reaches its limit.
Therefore, once the limit has been reached, the call may be
disconnected suddenly.
• Note that the au phone uses signals which may be intercepted
by a third party. (However, the CDMA/GSM system enables highly
confidential call communications.)
• The au phone is a wireless station which is compliant with the Radio
Act, and may be subject to inspections regulated by the Radio Act.
• When you insert the au IC-Card, the product number information of
your au phone is sent to the au server for the security and operation
status notification of the au phone.
• Always be considerate of others around you when using your au
phone in public places.
• For a child’s use, read the Basic Manual and give your child
instructions on proper use.
• The PTL21 is a cell phone compatible with the international roaming
service. Each network service which is described in the Basic Manual
varies depending on the area or service. For details, refer to the supplied
Global Passport Owner’s Guide (Japanese).
Illustrations and Screenshots in This Manual
■Note on illustrations
The illustrations in this manual may look different from the actual cell
phone in shape, color and typeface. The key illustrations are also
simplified as shown below.
■Note on screenshots
The screenshots in this manual are simplified and may look different
from the actual cell phone screens.
Notes on Cell Phone Use
Cell Phone Etiquette
The cell phone always emits weak radio waves when power is on.
Use the cell phone in an enjoyable and safe manner without forgetting
to be considerate of others around you.
■
Use of cell phones is not allowed in some places
•
Do not use the cell phone while you are driving. Doing so is both
dangerous and prohibited by law.
•
Using a cell phone in an aircraft is prohibited by law. Set “Airplane
mode” to on and turn the cell phone power off. However, the use of
cell phones is authorized by some airline companies. Contact your
airline company for more information.
■
Radio waves from cell phones may interfere with
medical electrical equipment
•
Some people close to you in crowded places such as packed trains
may be using a cardiac pacemaker. Turn the cell phone off in such
places.
•
Abide by the rules of hospitals and other medical institutions where it
is forbidden to use or carry cell phones.
■
Be considerate of where you use the cell phone and
how loudly you talk
•
Do not make calls in theaters, museums, libraries, and other similar
places. Turn power off or turn on manner mode not to disturb others
around you by ringtones.
•
Do not use the cell phone on a street where you might interrupt the
flow of pedestrians.
•
Move to areas where you will not inconvenience others on trains or in
hotel lobbies.
•
Refrain from talking in a loud voice.
Introduction
1
•
Obtain the permission of other people before you take their photos
with the cell phone’s camera.
•
Do not record information with the cell phone’s camera in bookstores
Introduction
and other locations where taking photos is not permitted.
Do Not Use the Cell Phone While Driving!
Turn off your cell phone while driving.
Do not use the cell phone while driving a car/motorcycle or riding a
bicycle. It may result in a traffic accident. Using a cell phone while
driving is prohibited by law. Using a cell phone while riding a bicycle
may also be punishable by law.
■
Prohibited!
•
Looking at a cell phone display
•
Talking on a cell phone while holding it
Water Resistance/ Dust Resistance
PTL21 provides waterproofness of IPX5 equivalent*1 and IPX7 equivalent*2
and dustproofness of IP5X equivalent*
cover and external connection jack cover (by company testing method).
*1 IPX5 (former JIS protection code 5) equivalent:
A phone keeps functioning after applying a jet flow of 12.5 L/min. from every direction from
a distance of approximately 3 m for at least 3 minutes using water nozzle of 6.3 mm inner
diameter.
*2 IPX7 (former JIS protection code 7) equivalent:
A phone keeps functioning after being slowly submerged to depth of 1 m in static tap water
at room temperature, left there for approximately 30 minutes and then taken out.
*3 IP5X (JIS protection code 5) equivalent:
A phone is protected to keep functioning safely after being placed in a chamber containing
dust particles with a diameter of 75 μm or less and left for 8 hours while the contents of the
chamber are subjected to agitation.
2
3
by firmly closing the battery pack
Checking the Contents of the Box
Check that all the contents are included.
PTL21Warranty (Japanese)Battery pack
Desktop holdermicroSD memory card
• Instruction Manual (Japanese)
• Safety Precautions (Japanese)
• Setting Guide (Japanese)
• Global Passport Owner’s Guide (Japanese)
• au International Call Guide (Japanese)
The following items are not included.
• AC adapter
• Stereo earphones
• USB-microUSB conversion cable
• microUSB-stereo earphones conversion
adapter
• Purchase a specified charger (sold separately).
• The cell phone illustrations in this manual may look different from
the actual product.
(2GB) (Sample)
Security Code and Password
You have to use each security code to operate the PTL21.
You can use the security code and other passwords described below.
Take care not to forget your security code and passwords, because
they are required for performing various operations and using
subscription services.
● Security Code
Usage
Example
Initial
Setting
● Pattern/PIN/Password
Usage
Example
Initial
Setting
① Using the Answering Service (Voice Mail) and Call Transfer
remotely from a fixed-line phone
② Making inquiries, applications, and changes while using
Customer Service Center voice guidance, and au homepage
③ Configuring “Other settings” in E-mail settings
The four-digit number you wrote on your subscription form
● PIN code
Setting/Canceling Screen
lock, Remote control
lock, etc.
None
Usage
Example
Initial
Setting
Preventing unauthorized
use of the au IC-Card by
a third party
1234
PIN Code
If the PIN code is incorrectly entered three times consecutively, the
PIN code will be locked. Use the PUK code to unlock the PIN code.
■PIN code
You can set the PTL21 to require PIN code entry every time the power is
turned on, to prevent unauthorized use of the au IC-Card by a third party.
• At the time of purchase, the PIN code is not to be required to use
the phone. You can select “Lock UIM card” and set the PIN code to
be required. It is also required when setting “Lock UIM card”.
• The initial setting of the PIN code is “1234”. You can change the
PIN code to a four- to eight- digit number by selecting “Change UIM
PIN”.
■PUK code
Enter the PUK code when the PIN code is locked.
• PUK code is an eight-digit number given at the time of purchase,
and is printed on the back side of the plastic card where your au
IC-Card is attached.
• When you enter the PUK code, set a new PIN code by selecting
“Change UIM PIN”.
• If the PUK code is incorrectly entered ten times consecutively,
contact an au shop, PiPit or the Customer Service Center.
◎ The PIN code is not initialized even after executing “Factory data reset”.
Introduction
3
Contents
Preface ............................................................................................. ii
Contents
Safety Precautions ....................................................................... ii
Before Using PTL21 ..................................................................... ii
① External connection jack cover
② External connection jack
Use it to connect the PTL21 to the common AC adapter 03 (sold
separately), the microUSB cable 01 (sold separately), the 18pinmicroUSB conversion adapter 01 (sold separately), the microUSB stereo
earphones conversion adapter 01 (sold separately), etc.
③ Strap eyelet
④ pPower key
Turns on/off the power, and sets/disables sleep mode.
⑤ Built-in antenna
Do not cover the built-in antenna with your hand when you call,
transfer 3G data, use Wi-Fi, Bluetooth
®
or retrieve GPS information.
⑥ Charging indicator
Illuminates in red while charging.
⑦ Incoming indicator
Illuminates when receiving a call.
⑧ Earpiece
Emits the voice of the other party during a call.
⑨ Proximity sensor/optical sensor
The proximity sensor prevents operating the touch panel
incorrectly during a call. The light sensor detects the ambient
brightness and automatically adjusts the brightness of display.
⑩ Display
⑪ Microphone
Transmits your voice to the other party during a call. It is also used
for recording sounds.
Take care not to cover the microphone with your fingers when
making a call or recording sound.
⑫ mMENU key
Displays the option menu.
⑬ hHOME key
Use it to display the Home screen, etc.
⑭ bBACK key
Returns to the previous screen.
⑮ vVolume key
⑯ Speaker
Emits ring tones, alarm tones, music, movie sounds, etc.
⑰ Camera lens
⑱ Mobile light
⑲ Infrared port
⑳ Charging terminals
Used when charging the PTL21 with the desktop holder.
The battery pack is not fully charged at the time of purchase. Charge the
battery pack when you use the PTL21 for the first time or when the battery
level becomes low.
Getting Ready
◎ The PTL21 and the battery pack may become warm while charging. This is not
a malfunction.
◎ Read carefully the Safety Precautions “安全上のご注意” in the Instruction
Manual (Japanese) before using the battery pack.
◎ The charging time may become longer depending on the function used
while charging.
◎ When using the PTL21 with the specified charger (sold separately) connected
for charging, it may induce a repetition of small charging periods/electrical
discharges. Repeatedly charging the PTL21 may shorten the battery life.
◎ If the PTL21 charging indicator flashes in red, check that the battery is correctly
installed and that the cable is connected. If the indicator keeps flashing, stop
charging and contact an au shop or the Customer Service Center.
◎ The common AC adapter 01 (sold separately) is for use in Japan with
100V AC power supply. Do not use it with single-phase 200V power
supply or voltage transformers.
When charging with a specified AC adapter (sold separately), other than the
common AC adapter 01 (sold separately), outside Japan, use a plug adapter
according to your destination. Do not charge the PTL21 using a voltage
transformer.
◎ After charging, make sure to close the external connection jack cover
securely, and do not pull or twist it forcefully.
■Charging with the specified AC adapter (sold separately)
directly connected to the PTL21
The specified AC adapter (sold separately) is required. (The AC
adapter appearance in the figure may differ from the actual shape of
the adapter you are using).
The following is an explanation of how to charge your PTL21 using the
common AC adapter 03 (sold separately).
◎ When charging with the common AC adapter 01 (sold separately), the common
AC adapter 02 (sold separately) or an AC adapter with specifications similar
to the common AC adapter 02, use the 18pin-microUSB conversion adapter
01(sold separately) to make the connection to the PTL21.
◎ When starting charging with the PTL21 turned off, it automatically turns on and
the charging screen appears. Cell phone operation cannot be performed when
only the charging screen is displayed. When charging is finished, the PTL21
automatically turns off.
◎ When charging the PTL21 with the power turned off, if charging is stopped
while the battery is almost empty, a message prompting to charge the battery
may appear.
8
Charging time: Approx. 160 min
Connect the microUSB plug
1
of the common AC adapter
03 (sold separately) to the
PTL21.
Open the external connection
jack cover, confirm the shape of
the connector and insert the plug
straight.
Insert the power plug of the common AC adapter 03
2
(sold separately) into a power outlet.
The PTL21 charging indicator illuminates in red and the battery level icon
changes to the charging icon on the display.
The charging indicator goes out when the charging is finished.
After the charging if finished, pull the microUSB plug of the
3
common AC adapter 03 (sold separately) straight out of the
PTL21.
Close the PTL21 external connection jack cover.
4
Pull the power plug of the common AC adapter 03
5
(sold separately) out of the outlet.
Turning On/Off the Power
Turning On the Power
Hold down p for at least 1
1
second.
The logo is displayed. Wait a little for the
unlock screen to appear.
to the circle in the center of the
Drag
screen to unlock.
If screen lock is set, the pattern/PIN/
password entry screen is displayed.
Drag a different icon to the circle in the
center of the screen to directly activate the
corresponding application.
◎ When you turn on the PTL21 for the first time, the initial setting screen is
displayed after you unlock the screen.
<Unlock screen>
Turning Off the Power
Hold down p for at least 0.5 second.
1
The phone options screen is displayed.
[Power off] → [OK]
2
Sleep Mode
If no operation is made for a while, the screen is turned off temporarily
and the sleep mode is set.
You can also press p at any time to set the sleep mode.
Getting Ready
9
■Canceling the sleep mode
Press p while the sleep mode is set.
1
The unlock screen is displayed.
Initial Setup
Getting Ready
When you turn on the PTL21 for the first time, or after changing the IC-Card
or performing a factory data reset, the initial setting screen is displayed
after you unlock the screen.
Setting Google Account
Set up a Google account to use the online services provided by
Google.
[言語変更] (Change language)
1
Select a language.
2
Tap the Android robot icon.
3
■If you do not have a Google account
[Create]
4
Enter your first name, last name and a username →
5
[Next]
Follow the instructions displayed on the screen to complete the
account creation and setup.
■If you already have a Google account
[Sign in]
4
Enter your username and password → [Sign in]
5
Follow the instructions displayed on the screen to complete the
account setup.
10
◎ If you did not set up a Google account by tapping [Skip] on the initial
setting screen, you can still set up an account in “Accounts & sync” or when
activating for the first time applications requiring to have a Google account.
Switching the Display Language to English
You can switch the display language for function names and other items
to English.
A part or all the contents may not be displayed in English depending on
the application.
On the Home screen, [ ] → [設定] (Settings) → [言語
1
とキーボード] (Language & keyboard) → [言語を選択
(Select language)]
[English]
2
◎ The language can also be switched by tapping [言語変更] (Change
Language) on the initial setting screen.
Initial Setup of E-mail
When performing initial setup, an e-mail address is automatically set.
You can change this e-mail address.
On the Home screen, [ ]
1
The E-mail screen is displayed.
[OK]
2
When the e-mail setup is completed, your e-mail address is displayed.
Setting au one-ID
You can register a new au one-ID or one you have obtained beforehand.
Set the au one-ID in common in your PTL21 and PCs, and save the ID and
password in your PTL21. By acquiring and saving an au one-ID, you can use
a variety of services provided by au, such as “au kantan payment method”.
On the Home screen, [ ] → [Settings] → [au one-ID
1
setting]
A screen about packet communication charges is displayed.
[OK] → [auone-IDの設定・保存] (au one-ID setting and
2
saving)
Tap “auone-IDとは?” (“What is au one-ID?”) to display an
explanation in the browser.
Enter the security code → [OK]
3
The security code is the four-digit number you wrote on your
subscription form. If the security code is incorrectly entered three
times consecutively during a single day, the setting operation will be
disabled until the next day.
■When registering your phone number as a new au one-ID
Enter the password → [利用規約に同意して登録]
4
(Iaccept the terms of service and register)
■When registering a new au one-ID different from you phone number
お好きなauone-IDを登
4
録したい方はこちら ( To
register an au one-ID of
your choice)
取得済みのauone-IDを
設定したい方はこちら ( To
set an au one-ID you
already obtained)
[設定画面へ] (Go to setting screen) → Follow the
5
Follow the instructions displayed on
the screen to perform a new
registration.
The newly registered au one-ID is set
in common in the PTL21 and the PCs.
Your au one-ID is set in common in the
PTL21 and the PCs. Follow the
instructions displayed on the screen
to complete the procedure.
instructions displayed on the screen.
Set the necessary information to reissue a password.
au IC-Card
An au IC-Card records your personal
information such as phone numbers.
◎ Follow the precautions below when handling the au IC-Card, otherwise it
may cause a malfunction or damage to the au IC-Card.
• Do not touch the IC (metal surface) par t of the au IC-Card, or the IC-Card
terminal on the PTL21.
• Confirm the orientation before inserting the au IC-Card.
• Do not forcibly insert or remove the au IC-Card.
◎ Be careful not to lose the au IC-Card after when removing it.
Getting Ready
Removing au IC-Card
Turn off the power and remove the battery pack before removing or
11
inserting the au IC-Card.
Turn off the PTL21 and remove the battery pack.
1
Getting Ready
Pull the tab and move the tray straight out to remove
2
the au IC-Card.
Inserting au IC-Card
Pull the tab and move the tray straight out.
1
Place the au IC-Card on the tray with the IC (metal
2
surface) part side up and insert it securely.
Insert the au IC-Card in the tray according to the orientation of its
cutout.
12
Using microSD Memory Card
You can set microSD memory cards (including microSDHC memory cards)
to the PTL21 to save data. You can also keep contacts and E-mail data in
microSD memory cards.
◎ Some applications may not be available if a microSD memory card is not
inserted.
◎ The PTL21 supports file size up to 2 GB. ◎ A microSD memory card initialized on other devices may not function properly
on the PTL21. Initialize your microSD memory cards with the PTL21.
Handling Precautions
• Do not remove the microSD memory card or the battery pack, and do
not turn off the PTL21 or any other device while reading, writing, playing
back, saving or moving/copying data. It may result to damage to the
data stored in the PTL21 or the microSD memory card, or data loss.
• Do not drop or subject the PTL21 to vibration or impact with a microSD
memory card inserted. It may result to damage to stored data or data
loss.
• Do not insert objects other than microSD memory cards, such as liquid,
metals or flammable items, into the microSD memory card slot of the
PTL21. It may result in a fire, electrical shock or malfunction.
• We recommend using the included 2 GB microSD memory card
(sample) only with cell phones. Using it with other devices, or in
high-voltage or high-temperature and humidity environments may
cause damage or a malfunction to the microSD memory card or the
other devices.
• The following microSD memory cards have been confirmed for
operation based on au criteria. For operation confirmation of other
• ○: Confirmed operation –: Unconfirmed operation or not available
for sale (as of July 2011)
* Operation with PTL21 is confirmed for microSD memory cards available for sale as of July 2011. For
the latest information on operation confirmation, visit the au homepage or contact the Customer
Service Center.
–
Getting Ready
–
13
Inserting microSD Memory Card
Removing microSD Memory Card
Turn off the PTL21 and remove the battery pack.
1
Getting Ready
Confirm the microSD memory card orientation and
2
insert it straight until it clicks.
Be sure to hear the click indicating that the memory card is locked.
Also, be careful not to remove your finger from the microSD memory
card until it locks as it may be ejected.
Install the battery pack and close the battery pack
3
cover.
◎ Do not touch the terminal part of the microSD memory card. ◎ Insert the microSD memory card with the correct side up and in the
appropriate orientation.
Inserting a memory card forcefully into the slot could result in failure to
remove the microSD memory card or damage.
14
Turn off the PTL21 and remove the battery pack.
1
Push the microSD memory card slowly until it clicks.
2
Pull slowly the microSD memory card.
3
Install the battery pack and close the battery pack
4
When you hear the click,
keep your finger onto the
microSD memory card and
let it come toward you.
The microSD memory card
will come out by itself. Be
careful as the card may
be ejected violently if you
remove your finger too fast
after pushing strongly.
Pull slowly and straight.
Depending on the microSD
memory cards, the lock
may not be release and
the microSD memory may
not come out. In this case,
remove it by gently pulling
in out with your finger.
cover.
◎ Do not remove the microSD memory card forcefully. It may result to
damage or data loss.
◎ The microSD memory card may be warm after a long time use. It is
normal.
Touch Panel
Operating the Touch Panel
The display of the PTL21 is a touch panel. You can operate the PTL21 by
directly touching the items and keys displayed on the screen with you
finger.
■Tap/Double-tap
Gently touch a menu or an item
and immediately remove your
finger.
Tap quickly twice on the same
position to double-tap.
■Long-touch
Keep touching a menu or an
item.
■Slide
While gently touching the screen
with your finger, slide it to the
desired direction.
■Pinch out/Pinch in
While touching the screen with
2 of your fingers, move your
fingers apart (pinch out) or
closer (pinch in) to enlarge or
reduce the screen.
■Flick
Move (flick) quickly your finger
up, down, right or left on the
screen.
Learning the Basics
■Drag and drop
Touch gently the item you want
to move with you finger and
slide it to the desired location.
Remove your finger to drop the
item.
15
Operation While Using Functions
Selecting an Item
Select a displayed item or icon by tapping the screen directly.
Displaying the Menu
Learning the Basics
■Option menu
The option menu is displayed by pressing m on a screen where
the menu is available.
Example: Contacts screen option menu
■Context menu
The context menu is displayed by long-touching a screen or item
where the menu is available.
Example: Contacts screen context menu
16
Home Screen and Launcher
Menu
Viewing Home Screen
On the Home screen you can confirm the status and current settings of the
PTL21.
① Status bar
② Locator
③ Widgets
④ Shortcuts
⑤ Folders
⑥ Quick menu
⑦ Menu icon
<Home Screen>
Using Status Bar
The status bar is displayed on the top of the PTL21 display. The notification
indicators for a new mail or a missed call are displayed on the left side of
the status bar, while the status indicators showing the signal strength,
remaining battery and other PTL21 statuses are on the right side.
■Examples of notification indicators
IconDescription
Missed call
New e-mail message
New C-mail message
New Earthquake Early Warning
New PC-mail message
New Gmail message
(Green)
(Blue)
Dialing/Receiving call/Calling
Dialing/Receiving call/Calling with a Bluetooth
headset connected