Thank you for choosing the AT&T Smart Device Pantech C820, which has adopted the Microsoft Windows
Mobile™ 6.1 Standard in a dual slider design to give you the convenience of Windows and the comfort of a
familiar shape. Using ActiveSync®, you can keep your PC and Pantech C820 synchronized at all times. The
Pantech C820 offers the various features listed below which are designed to enhance your mobile
experience.
Key Features of the Pantech C820
• Microsoft Windows Mobile
• Full graphic TFT 262K Color LCD (240x320 pixel)
• Full QWERTY keyboard
• CMOS Camera (2.0 megapixels)
• Built-in Bluetooth Technology
• Advanced Voice Command Technology
• 2-Way Text Messaging
• Multimedia Messaging Service
• E-mail Messaging Service
• microSD Card for External Memory (SDIO Support)
• Voice Memo
• Easy text entry using the XT9 text input mode.
• Internet Access
IMPORTANT INFORMATION
This Pantech C820 user guide contains very important information about how to handle and use the product.
Please read this manual thoroughly, pay attention to the warranty on the back page and be warned of the
exclusions and limitations of your warranty, which is, for example, to prohibit using the unauthorized
accessories or components.
CHAPTER 1. BEFORE USING YOUR PHONE ............................................................................................. 13
Activating Your Phone.......................................................................................................... ........................ 16
Home Screen............................................................................................................................................... 16
Home screen Icons .................................................................................................................................... 16
Turning the phone on.................................................................................................................................23
Turning the phone off................................................................................................................................... 23
Make a call by entering a contact name......................................................................................................23
Make a call by entering a phone number..................................................................................................... 23
Make a call from an open contact ................................................................................................................23
Make a call from the call history list............................................................................................................. 24
Make a call from a hyperlink phone number................................................................................................24
Answer a call by pressing any key............................................................................................................... 24
Answer or ignore a call ................................................................................................................................ 24
Insert a manual pause in a dialing sequence ..............................................................................................24
Insert a three-second pause in a dialing sequence.....................................................................................24
Setting Up Your Voicemail............................................................................................ ...... .......................... 25
Unlock the keypad........................................................................................................................................25
Auto-Lock the keypad..................................................................................................................................25
Set the date and time ........................................................................................................................... ........ 25
Set the idle timer..........................................................................................................................................26
Change the Home screen appearance.............................................................................................. .......... 26
View operating system information.............................................................................................................. 26
Enter owner information....................................................................... ........................................................ 26
Explore files and folders............................................................................................................................... 26
Silence the ring tone of an incoming call ..................................................................................................... 27
Change between uppercase, lowercase, and caps lock..............................................................................27
Change the Multipress timeout....................................................................................................................27
Enter a space............................................................................................................................................... 27
Enter a symbol.......................... ................................................................................................................... 27
Enter numbers in text boxes........................................................................................................................28
Enter punctuation in Multipress mode ......................................................................................................... 28
Enter punctuation in XT9 mode ................................................................................................................... 28
Enter text in XT9 mode ................................................................................................................................28
Start a new line............................................................................................................................................. 28
Turn on Caps Lock....................................................................................................................................... 28
Enter the plus sign for international calls.....................................................................................................29
Change the input mode................................................................................................................................ 29
CHAPTER 3. CALENDAR & CONTACTS & CALL HISTORY & MY STUFF ................................................ 30
Schedule an appointment............................................................................................................................31
Delete an appointment ................................................................................................................................. 31
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Update an appointment.......................................................................................................... .. .................... 31
View an appointment ................................................................................................... ................................ 31
View appointments for the week.................................................................................................................. 31
View your agenda for a specific date........................................................................................................... 32
View your schedule for the month................................................................................................................ 32
Make an appointment recurring.............................. .....................................................................................32
Show week numbers.................................................................................................................................... 32
Change the work week display....................................................................................................................32
Change the reminder time ........................................................................................................................... 33
Create a new contact................................................................................................................................... 33
Send via Bluetooth................................................................................................. ...... ................................ 33
Call a contact from contact information........................................................................................................ 34
Call a contact from the contact list............................................................................................................. ..34
Change the default number for a contact .................................................................................................... 34
Duplicate a contact.......................................................................................................................................34
Copy to Device / SIM...................................................................................................................................35
Copy All to Device / SIM..............................................................................................................................35
Delete a contact........................................................................................................................................... 35
Delete All Device / SIM................................................................................................................................35
Create a contact for a caller....................................................................... .................................................. 36
Filter the contact list....................................................................................................................... .............. 36
Find a contact...............................................................................................................................................36
Send an e-mail to a contact.................................... .....................................................................................36
Send a text message to a contact.......................................................................... ...................................... 37
View and edit contact information................................................................................................................ 37
Add a picture to a contact............................................. ...............................................................................37
Remove a picture from a contact................................................................................................................. 37
Assign a category to a contact..................................................................................................................... 37
Assign a ring tone to a contact........................................................................................... .......................... 38
Create a speed dial.................................................................................... .................................................. 38
Using speed dials......................................................................................................................................... 38
View and edit a speed dial........................................................................................................................... 38
Delete a speed dial .................................................................................... ...... ...... ...... ......
View details about a call...............................................................................................................................39
Create a contact from Call History............................................................................................................... 39
Delete an item from Call History..................................................................................................................39
Dial the last number called........................................................................................................................... 40
Find a contact from Call History................................................................................................................... 40
Insert an international country code............................................................................................................. 40
Send an E-mail message from Call History.................................................................................................40
Call your voicemail box................................................................................................................................ 42
Text messaging............................................................................................................................................42
Create a text message................................................................................................................................. 42
Delete all messages..................................................................................................................................... 42
Create a multimedia message.....................................................................................................................42
Text box........................................................................................................................................................43
Multimedia message Menu options ............................................................................................................. 43
During synchronization: ............................................................................................... ................................ 45
Connecting Directly to an E-mail Server...................................................................................................... 45
Folder Behavior with a Direct Connection to an E-mail Server ...................................................................46
Creating an E-mail Account ......................................................................................................................... 46
Create an E-mail message .................................................................................... ...................................... 46
Overview of e-mail security.......................................................................................................................... 47
Download a complete e-mail message.......................................................................................... .............. 47
Download an attachment.............................................................................................................................47
Mark a folder for synchronization.................................................................................................................47
Add a picture to an e-mail message............................................................................................................47
Verify the digital signature on a signed message you receive..................................................................... 48
Send and receive Internet e-mail messages ............................................................................................... 48
Add a voice recording to an e-mail message............................................................................................... 48
Set up an Internet e-mail account manually ................................................................................................ 49
Delete a message........................................................................................................................................ 49
Delete an account........................................................................................................................................ 49
Empty the Deleted Items folder.................................................................................................................... 50
Forward a message..................................................... ................................................................................50
Insert predefined text into a message.......................................................................................................... 50
Mark a message as Read or Unread........................................................................................................... 50
Move a message to a different folder........................................................................................................... 50
Open a message.......................................................................................................................................... 51
Quickly move between accounts ..................................................................................................
............... 51
Send a message draft............................................................................................ ...... ...... ... ....................... 51
Reply to a message.....................................................................................................................................51
Save a draft of a message........................................................................................................................... 51
Specify the language for reading a message or composing................................................................ ........ 51
Stop adding a signature to messages.......................................................................................................... 52
View an attachment....................................................... ...............................................................................52
View the Inbox message list ........................................................................................................................ 52
View the list of accounts...............................................................................................................................52
What is SSL? ...............................................................................................................................................52
Using the alarm.......................................................................................... .................................................. 55
Create a voice note...................................................................................................................................... 55
Listen to a voice note............................ ...... ............ ...... ...... ...... ...... ..... ............ ...... ...... ................................ 55
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Delete a voice note......................................................................................................................................55
To access Notepad:..................................................................................................................................... 56
Creating a memo ......................................................................................................................................... 56
Viewing a memo .......................................................................................................................................... 56
Sending a memo.......................................................................................................................................... 56
Deleting a memo.............................................................................................. ............................................ 56
Using the calculator ..................................................................................................................................... 56
World Time................................................................................ ................. .................. .. .............................. 57
Using the world time .................................................................................................................................... 57
Create a task................................................................................................................................................ 57
Change a completed task to incomplete......................................................................................................57
Assign a category to a task.............................................................................. ............................................ 57
Delete a task................................................................................................................................................ 57
Mark a task as complete.............................................................................................................................. 58
Locate a task................................................................................................................................................ 58
CHAPTER 6. AT&T MUSIC ............................................................................................................................ 59
Windows Media Player®.............................................................................................................................. 60
Copying media files...................................................................................................................................... 60
Playing media files.................... ...................................................................................................................60
Setting up a playlist.................................................................................... .................................................. 61
Music ID.............................. ......................................................................................................................... 62
Using ID song!..............................................................................................................................................62
Using Manage ID’s....................................................................................................................................... 62
Getting Help with MusicID............................................................................................................................ 63
Exiting from the MusicID Application ..................................................................... ...................................... 63
XM RADIO MOBILE..................................................................................................................................... 63
Music Videos................................................................................................................................................ 63
The Buzz................................................................................................................ ...... ................................ 64
MEdia Net Home.......................................................................................................................................... 67
CHAPTER 8. CELLULAR VIDEO .................................................................................................................. 68
Media Clip Options....................................................................................................................................... 69
Full Screen............................................................................................................. ...... ................................ 69
Using the Video Categories.......................................... ...............................................................................70
Viewing a Video Clip.................................................................................................................................... 70
Updating the Favorites List..........................................................................................................................70
Adding a Video Alert ....................................................................................................................................71
My Purchases..............................................................................................................................................71
Setting up Parental Control.................................................................. ........................................................ 71
Configuring the Filters.................................................................................................. ................................ 72
CHAPTER 9. IM&E-MAIL, MOBITV, MEDIA NET, OFFICE MOBILE............................................................ 73
IM & E-mail...................................................................................................................................................74
Media net ................................................................................. .................................................................... 74
Data Analysis on the GO........................................ ......................................................................................74
Practice Microsoft PowerPoint Presentations..............................................................................................74
View Microsoft Word Documents.................................................................................................................74
CHAPTER 10. CAMERA ................................................................................................................................ 75
Camera / Camcorder mode ......................................................................................... ................................ 76
Select video quality...................................................................................................................................... 76
Copy an image to your phone...................................................................................................................... 76
Take pictures using a timer .......................................................................................................................... 76
Adjust pictures and video for lighting conditions..........................................................................................76
Select where pictures are saved.................................................................................................................. 77
Create a Pictures folder...............................................................................................................................77
Edit a picture................................................................................................................................................ 77
View pictures as a slide show...................................................................................................................... 77
Set a picture as the Home screen................................................................................................................ 77
Send a picture via Multimedia Message................................... ........... ...... ...... ...... ...... ............ ...... .. .... ........ 78
Save a copy of a picture..............................................................................................................................78
View pictures on your phone.................................................................................. ...................................... 78
Camera / Camcorder operations............................................................................ ...................................... 78
Camera ........................................................................................................................................................78
Record a Video .............................................................................. ...... ...... ...... ............ ................................ 78
Play recorded file .........................................................................................................................................78
Take a Picture .............................................................................................................................................. 79
Take a Picture (MultiShot)............................................................................................................................ 79
Camera / Camcorder controls...................................................................................................................... 79
Camera Menu ..............................................................................................................................................79
Camcorder Menu ................................................................ .........................................................................80
General Settings ..........................................................................................................................................81
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Camera Settings ..........................................................................................................................................82
Change Web page display options..............................................................................................................85
Clear history , coo kies, or temporary files..................................................................................................... 85
Create a new folder in Favorites.................................................................................................................. 86
Delete a favorite........................................................................................................................................... 86
Disconnect from the Internet........................................................................................................................ 86
Edit a favorite............................................................................................................................................... 86
Go to a link................................................................................................................................................... 86
Go to a Web page........................................................................................................................................ 86
Go to a Web page in the History list ............................................................................................................ 86
Open Internet Explorer....................................................................................................... .......................... 87
Refresh a Web page.................................................................................................................................... 87
Return to a Web page you visited in the same session...............................................................................87
View a favorite.................................................................... ..........................................................................87
View a list of recently visited Web pages..................................................................................................... 87
Move a favorite to a folder ........................................................................................................................... 87
Change the size of text on Web pages...................................................................................................... ..87
Show or hide pictures on Web pages.......................................................................................................... 87
View a page in full screen mode.................................................................................................................. 88
Send a link via e-mail................................................................................................................................... 88
Adjust the scrolling speed............................................................................................................................ 88
CHAPTER 12. PC CONNECTIVITY, BLUETOOTH AND ACTIVESYNC ...................................................... 89
Install and set up ActiveSync....................................................................................................................... 90
Set up an Exchange Server connection ...................................................................................................... 90
Schedule synchronization as items arrive ...................................................................................................91
Change the synchronization schedule......................................................................................................... 91
Start and stop synchronization..................................................................................................................... 91
View information about Sync status............................................................................................................. 91
Change settings for an information type......................................................................................................92
Connect the phone....................................................................................................................................... 92
Deactivate the USB modem......................................................................................................................... 92
Connect to a PC using chargeable USB cable............................................................................................ 92
Connect to a PC using Bluetooth................................................................................................................. 92
Turn Bluetooth on and off.............................................................................................................................93
Pair with a Bluetooth device......................................................................................................................... 94
Disconnect Bluetooth connection. ............................................................. .................................................. 94
Make your device discoverable....................................................................................................................94
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Rename a Bluetooth partnership.................................................................................................................95
Turn wireless power on or off................................................................................. ...................................... 95
Connect to intranet URLs............................................................................................................................. 95
Use a specific connection to connect to the Internet................................................................................... 95
Edit a VPN Connection................................................. ...............................................................................96
Overview of Bluetooth virtual COM ports..................................................................................................... 96
Outgoing COM port...................................................................................................................................... 96
Set up an outgoing Bluetooth COM port......................................................................................................96
Create a dial-up connection......................................................................................................................... 96
Create a proxy connection........................................................................................................................... 97
Create a VPN connection ............................................................................................................................ 97
Delete a dial-up connection ............................................................................................... .......................... 97
Delete a proxy connection ........................................................................................................................... 98
Delete an intranet URL ................................................................................................................................ 98
Delete a VPN connection............................................................................................................................. 98
Edit a dial-up connection.............................................................................................................................. 98
Edit a proxy connection................................................................................................................................ 98
Edit an intranet URL..................................................................................................... ................................ 98
Connecting the GPS Intermediate Driver to GPS Hardware................................................... ...... ............ ..99
File explorer ...............................................................................................................................................101
Get navigator..............................................................................................................................................101
System info ................................................................................................................................................101
1 - Adjust the Microphone.......................................................................................................................... 102
2 - Set the Voice Command Button ........................................................................................................... 102
3 - Try out Voice Command ....................................................................................................................... 102
Try Out More Commands.............................................. .............................................................................103
To Learn More............................................................................................................................................ 103
Using the Voice Command Button.............................................................................................................103
Playing Music............................................................................................................................................. 106
General Options......................................................................................................................................... 107
Media Options............................................................................................................................................ 108
General Tips............................................................................................... .................. .............................. 108
Phone and Contact Tips............................................................................................................................. 109
Playing Music Tips..................................................................................................................................... 109
Auto Answer..................................................................................................... ...........................................114
Auto Lock....................................................................................................................................................114
Add a network................................................................................................................................ .............115
Display your phone number........................................................................................................................116
Service Dialing Numbers (SDN.............................................................................. .....................................116
Home Screen..............................................................................................................................................117
Set the date and time ........................................................................................................................... .......118
Remove a program ....................................................................................................................................123
Power Management................................................................................................................................... 123
Video Share ...............................................................................................................................................123
Windows Update........................................................................................................................................125
CHAPTER 16. SAFETY AND WARRANTY .................................................................................................130
SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES............................................................ 131
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EXPOSURE TO RADIO FREQUENCY SIGNALS ..................................................................................... 131
ANTENNA CARE ........................................................................................................................................ 131
Other medical devices ........................................................................................... .................................... 132
Blasting areas ............................................................................................................................................132
SAR INFORMATION................................................................................................................................... 134
SAFETY INFORMATION FOR BATTERY USAGE ..................................................................................... 135
• DO NOT DISASSEMBLE OR OPEN CRUSH, BEND OR DEFORM, PUNCTURE OR SHRED. .... 135
• DO NOT MODIFY OR REMANUFACTURE, ATTEMPT TO INSERT FOREIGN OBJECTS INTO THE
BATTERY, IMMERSE OR EXPOSE TO WATER OR OTHER LIQUIDS, EXPOSE TO FIRE, EXPLOSION
OR OTHER HAZARD. .................................................................................................................................. 135
• ONLY USE THE BATTERY FOR THE SYSTEM FOR WHICH IT IS SPECIFIED............................ 135
• ONLY USE THE BATTERY WITH A CHARGING SYSTEM THAT HAS BEEN QUALIFIED WITH
THE SYSTEM PER THIS STANDARD. USE OF AN UNQUALIFIED BATTERY OR CHARGER MAY
PRESENT A RISK OF FIRE, EXPLOSION, LEAKAGE, OR OTHER HAZARD......................................... 135
• DO NOT SHORT CIRCUIT A BATTERY OR ALLOW METALLIC CONDUCTIVE OBJECTS TO
This package should include all items pictured below.
If any are missing or different, you should immediately contact the retailer where you purchased the phone.
User Manual
Handset
AC Travel Charger
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Handset Description
The Pantech C820 weight is about 110 g. The dimensions are 106 x 51 x 21.6 mm
Number pad view
Earpiece
Display
Navigation Key
Left/Right Soft Key
OK key
Home key
Send key
Voicemail
Side key
Clear key
End key
Camera
Speaker
REC key
microSD slot
Camera key
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QWERTY keyboard view
s
w
m
Left/Right Soft key
Perform the functions
shown at the bottom
line of the display.
Function key
To enter a number
or a symbol, press
the function key,
and press the
corresponding key
CAPS/Shift key
To type a single
uppercase letter, press
this key then a letter
Note: To use the QWERTY keyboard, ensure that the Number pad is closed, then hold the phone
horizontally and slide the screen up.
Space key
Press to enter a space
Clear/Back key
Return to previous
screen or delete
characters in text
mode.
Delete key
Press to delete a number
or letter
Enter key
Press to create new
line while writing a
message
Delete key
Press to delete a nu
Enter key
Press to create ne
a message
Clear/Back key
Return to previou
delete characters in
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Activating Your Phone
If you have purchased Pantech C820 from the AT&T Store, it has been activated already and is ready to use.
If you have upgraded your phone or received a new phone by mail, it probably needs to be activated before
you can use it.
To activate your phone, follow these steps:
1. Visit an AT&T Store and have your phone activated, and place your cursor on the MY ACCOUNT
tab available on the home page.
2. When the drop-down menu “HOW To” Wireless Guide displays, select ACTIVATE YOUR NEW PHONE and click GO, to display instructions needed to activate your phone online.
3. After gathering the required materials, select the Activated New Phone link and follow the online
directions to complete the activation process.
Home Screen
The Home Screen plays an integral part in the navigational mode of your Smart Device. It is the first screen
displayed every time the phone is turned on. You can easily return to the Home screen by pressing the
HOME key.
Å Select and press the OK key to access programs
Å AT&T Operator Name and date/time
Å Soft key commands
Home Screen customization
The Home Screen allows you to customize your start page. It can be used to display a variety of information,
such as phone-specific status, information from over-the-air services, and information from personal
information manager (PIM) applications. You can fully customize the Home Screen by installing new plug-ins
and schemes.
Home screen Icons
Status icons appear at the top of the screen and in the Home screen. The following table lists common status
icons and their meanings.
Indicator
H
Multimedia message (MMS) or Text message (SMS)
New Voicemail
New e-mail
Voice call
Voice call in progress
GPRS / EDGE / 3G Data call in progress / MEdia Net
Calls are forwarded
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Indicator
/
Call on hold
Missed call
Line 1/Line 2
Battery level
Low battery
Battery charging
No battery
Signal strength
No signal
No wireless coverage
ActiveSync/ Synchronization error
Phone off
Silent
Multipress text input mode, lowercase
Multipress text input mode, uppercase first character only
Multipress text input mode, uppercase
XT9 text input mode, lowercase
XT9 text input mode, uppercase first character only
XT9 text input mode, uppercase
Numeric input mode
GPRS connection available
EDGE connection available
3G connection available
H Media Net
Bluetooth ON
Missing SIM card
Voice Command Enabled
microSD card inserted
Speaker phone on
Keys Functions
Press to make or receive a call.
[Send] key
Short press: View Recent Calls. Long press: Make a call to the last number
called.
[End] key
[Left] Soft key
[Right] Soft key
Press to turn the phone on/off, to terminate a call or to return to the Home
Screen.
(Left Soft Key) Press to access the main menu or the Menu functions
displayed on the bottom line.
(Right Soft Key) Press to access Contacts or Menu function displayed on
bottom line.
[C/Back] key (Clear) Press to clear a digit from the display or to return to the previous
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page.
Numeric key pad [*] key
A short press changes to capital letters or symbols during text entry mode.
A long press shows menu for changing letters or symbols.
Numeric key pad 0 key Press and hold to insert a ‘+’ for international call
Numeric key pad [#] key
Press to insert a space and long press to enter choosing symbols during
text entry mode.
[Home] key Press to return to the Home screen.
[Volume] key
Press to adjust voice v olume during a call, and adjust audio volume in
standby mode.
Activates Voice Command or Voice Notes.
[Recording] key
Short press to launch the Quick List.
A long press enters Voice Note.
[Camera] key Press to launch the camera application.
Numeric key pad 1 ~ 9
Press from number 1 to number 9 on numeric key pad, it prints numeric
number of corresponding alphabet each situation.
: left / right soft key
A ~ Z: alphabet key.
FN: function key. Press and hold this key and press alphabet key at once,
Qwerty
it prints blue colored symbols or numbers.
Enter: enter key
Back: back key
Caps Shift: one time press for first word in capital, double press for holding
in capitals.
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Battery Usage
The battery is not charged when the phone is first purchased – fully charge the battery before first use. The
battery will charge faster if the phone is powered off while charging. Battery operating time gradually
decreases over time. If the battery fails to perform normally, you may need to replace it.
Battery Installation
Be sure to use only the batteries that have been provided with the phone. Installation is easier if you have
placed the phone on a flat surface.
1. Place the battery on the back of the handset and slide into place.
2. Push the battery down until it locks into place.
Battery Removal
Again, place the battery on a flat surface and use an even, steady pressure when removing the battery.
1. Pull the release latch upwards, lift up the battery.
2. Remove the battery from the handset.
1
NOTE: If the battery is not correctly placed in the compartment, the handset will not turn on and/or the
battery may detach during use.
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Battery Charging
Make sure the battery is properly installed in the handset. Use all normal cautions when working with a
standard wall outlet.
Power Connection
1. Plug the AC Charger into a standard outlet.
2. Plug the other end of the AC Charger into the bottom of your phone. The battery must be installed in the
phone.
Power-Off Charging
• The Pantech C820
will enter ‘power-off charging mode’ automatically if you try to charge it with the
device powered off.
• Charging state will be displayed according to the current state. ( complete, 0% ~ 90% and error )
• Backlight will turn on for 5 seconds if you press any key except [
] key.
• Press [] key if you want to exit ‘power-off charging mode’ and turn on.
NOTE:
• The battery may not be fully charged at the time of purchase.
• Fully charge the battery before use.
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• The battery must be connected to the phone in order to charge it.
• Battery operating time gradually decreases over time.
• If the battery fails to perform normally, you may need to replace the battery.
B
attery Usage Times
The operating time is subject to your handset usage and configuration.
Battery Capacity Talk Time
STD 1320 mAh Up to 180minutes
attery Standby Times
B
The operating time is subject to your handset usage and configuration.
Battery Capacity Standby Time
STD 1320 mAh Up to 250 hours
NOTE: These times are for a new battery. Usage and Standby times may decrease over time.
Battery Handling Information
The correct usage and handling of batteries can preserve the lifetime of your phone and ensure proper
operation. Operating times are subject to the usage and configuration of your handset; please see the label
on your battery for your battery’s capacity. Follow these suggestions carefully .
DOs
• Only use the battery and charger approved by the manufacturer.
• Only use the battery for its original purpose.
• Try to keep the battery in a temperature range of 41ºF (5ºC) to 95ºF (35ºC). Otherwise, it could
significantly reduce the capacity and lifetime of the battery.
• If the battery is stored in temperatures above or below the recommended range, give it time to warm
up or cool down before using it.
• Completely drain the battery before recharging. It may take one to four days to completely drain.
• Store the discharged battery in a cool, dark, and dry place.
• Purchase a new battery when its operating time gradually decreases after fully charging.
• Dispose of and recycle used batteries in accordance with local regulations.
DON’Ts
• Don’t use a damaged battery or charger.
• Don’t attempt to disassemble the battery – it is a sealed unit with no serviceable parts.
• Don’t accidentally short circuit the battery by carrying it in your pocket or purse with other metallic
objects such as coins, clips and pens. This may critically damage the battery.
To prevent injury or burns, ensure that no metal objects come into contact with the + and – terminals
of the battery.
• Don’t dispose of batteries by burning; they may explode.
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CHAPTER 2. BASIC OPERATION
This chapter addresses and explains the basic features of your phone including:
TURNING THE PHONE ON / OFF
CALL FUNCTIONS
BASIC FUNCTIONS
MAKING AN EMERGENCY CALL
ENTERING TEXT AND NUMBER
USING QWERTY KEYBOARD
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Turning the phone on / off
Turning the phone on
Press and hold the []key until your “Power On” logo appears.
• If “Password” appears on the display, enter your 4-digit password to unlock your phone.
• If the battery does not have enough charge to turn on the phone, the keypad will not light up. You
should charge your phone before turning it on.
Turning the phone off
Press and hold the [] key until the “Power Off” logo appears.
Immediately change or recharge the battery when the battery low alert window appears on the display as
"Alert - Main Battery low. To prevent possible data loss, replace or recharge the battery according to the
owner's manual." The phone’s memory may possibly be damaged if the phone turns off due to the battery
completely draining.
If the phone turns off, unsaved data may be lost.
Call functions
Your Pantech C820 phone has many options. This section will show you how to use basic functions such as
making and receiving calls, locking and unlocking your phone, and managing the appearance and settings
on your phone.
Make a call by entering a contact name
Your phone allows you to call someone from your contact list or address book. The screen will auto-fill the
contact name as you begin to enter it.
1. On the Home screen, begin entering the contact name.
2. When you see the contact name you want to call, select it and pressleft soft key [Call].
Make a call by entering a phone number
On the Home screen, begin entering the phone number.
Do one of the following:
• If you see the number or contact name to call, select it and press left soft key [Call].
• If you do not see the number or contact name, finish entering the number and press OK or Send key.
Make a call from an open contact
You can open contacts from the main screen and make a call from that contact.
1. On the Home screen, press the Right Soft key [Contacts].
2. Select the contact to call and press OK.
3. Select the phone number to call and press OK or left soft key [Call] or Send key .
TIP: If you have a long list of contacts, you can use a shortcut to find the contact you want. Enter the first few
letters of the contact's name. When you do this, the phone searches through the contact list and displays the
name. To call the contact, select the phone number and press OK or Left Soft Key [Call].
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Make a call from the call history list
Call History displays calls you have made, received, and missed.
1. On the Home screen, press [Start] and press [All Programs] , select Call History using the
Navigation Key.
2. Select the name or phone number to call.
3. Press
NOTE: To see Call History and more programs, press All Programs.
Your phone will maintain a list of recent calls you have made. These calls are always easily accessible for
redialing.
1. On the Home screen, press SEND to display a list of recent calls.
2. Select a name or phone number to make a call.
3. Press
.
.
Make a call from a hyperlink phone number
You can quickly dial a phone number from an e-mail or text message that contains a hyperlink phone number.
A hyperlink phone number is underlined in the same manner as a Web site address.
1. From a message containing a hyperlink phone number, select the phone number and press OK.
Answer a call by pressing any key
You can set your phone to answer by pressing any key.
1. On the Home screen, press [Start] [All Programs] [Settings] [Phone] [Call Options].
2. Use the Navigation key to select “Any Key answer” and press [OK] to check on the item and press
Left Sof t Key [Done] to finish.
Answer or ignore a call
To answer the call, press SEND or press Answer.
To reject the call, press END or press Ignore.
NOTE: Selecting Ignore will connect the caller to your voicemail if you subscribe to this service.
Answer a second call
To put the first call on hold and answer the second call, press SEND key or press [Answer].
To switch between calls, press [Swap].
To end the second call and go back to the first, press End key.
Insert a manual pause in a dialing sequence
1. On the Home screen, press the right function key [Contacts].
2. Press the contact in whose phone number you want to insert a pause.
3. Select the phone number and press [Menu] [Edit].
4. Place the cursor where you want to insert the pause.
5. Press [Menu] [Insert Wait]. The letter w appears where the manual pause will occur in the dialing
sequence.
6. Press [Done].
NOTE: To resume dialing after reaching a manual pause, press OK.
Insert a three-second pause in a dialing sequence
There may be occasions when you wish to pause dialing after you’ve selected a contact to call. You can
insert a three-second pause between selecting a contact to call and when the phone actually dials.
1. On the Home screen, press the right function key [Contacts].
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2. Press the contact in whose phone number you want to insert a pause.
3. Select the phone number and Press [Menu] [Edit].
4. Place the cursor where you want to insert the pause.
5. Press [Menu] [Insert Pause]. The letter p appears where the three-second pause will occur in the
dialing sequence.
6. Press [Done].
Basic functions
Setting Up Your Voicemail
Set up Voicemail
All unanswered calls to your AT&T Pantech C820 are sent to voicemail, even if your phone is turned off.
You’ll want to set up your voicemail and personal greeting as soon as you activate your Pantech C820. Your
service provider has assigned your voicemail number to the 1 key.
Check Voicemail
When checking your voicemail, all unanswered calls will be played back in the order they were received.
After you have entered your voicemail, you will hear options, to save, delete, replay, or skip each message.
1. Press and hold 1 key to call your voicemail box.
2. Follow the instructions to retrieve it.
Unlock the keypad
On the Home screen, press Unlock and press the * key.
Auto-Lock the keypad
When deactivating the locked key, you have to enter * key additionally. However, with Auto-Lock, you can
deactivate the lock function automatically. Activate Auto-Lock as follows before using it.
1. Select [Start] [All Programs] [Settings] [Phone] [Auto Lock] in the Home screen.
2. Change the status of Auto-Lock to ‘On’.
3. Select [Done].
Once Auto-Lock is activated, the keypad will become locked when the slide is lowered and the screen is
turned off. You can unlock the setting in this condition by pressing the key for one second or simply open the
slide.
Set the date and time
Your phone is not preset with current date and time. You will need to select the time zone and the date and
time.
1. On the Home screen, press [Start] and press [All Programs], select Settings with the Navigation
Key, or select Settings from the menu bar on top of the Home screen.
2. Select Clock & Alarm, press OK, then Date and Time
3. In Time Zone, select your time zone using the left and right Navigation Keys.
4. In Date, edit the month, day, or year.
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5. In Time, edit the hour, minute, and second.
6. Press [Done].
Set the idle timer
Your Pantech C820 will automatically return to the Home screen after a period of inactivity. You can adjust
the amount of time before the Pantech C820 defaults to the Home screen.
1. On the Home screen, press [Start] and press [All Programs], select Settings with the Navigation
Key, or select Settings from the menu bar on top of the Home screen and press OK.
2. Select Home Screen
3. Select Time out, use left and right Navigation Keys to set the amount of time for the phone to be idle
before the Home screen automatically appears.
4. Press [Done].
Change the Home screen appearance
The Pantech C820 allows you to choose from many color schemes and layouts and allows you to use a
background image for the main screen.
1. On the Home screen, press [Start] and press [All Programs], select Settings with the Navigation
Key, or select Settings from the menu bar on top of the Home screen and press OK.
2. Select Home Screen
3. Under the Home Screen Layout, select a Color scheme, and Background image.
4. Press [Done].
View operating system information
There may be instances when you wish to see the basic information about your phone’s operating system.
This option allows you to see summaries of all the settings on your phone.
1. On the Home screen, press [Start] and press [All Programs], select Settings with the Navigation
Key, or select Settings from the menu bar on top of the Home screen and press OK.
2. Press More, then select About.
NOTE: To see About and more settings, press More.
Enter owner information
Entering and displaying owner information allow someone to return the phone to you in case it is lost.
1. On the Home screen, press [Start] [All Programs] [More] [Settings] [More…] [Owner Information].
2. Complete the following:
• In Name, enter your name.
• In Telephone number, enter a number where you can be reached.
• In E-mail address, enter your e-mail address.
• In Notes, enter any other information you want to include.
3. Press [Done].
NOTE: To see Owner Information and more settings, press More.
Explore files and folders
File Explorer lets you browse the contents of folders on your phone. The root folder on the phone is named
My Device. My Device is similar to My Computer on a PC and contains the My Documents, Program Files,
Temp, Storage Card, and Windows folders among others.
1. On the Home screen, press [Start], [All Programs] then select Applications and then select
03.File Explorer or select My Stuff. The My Documents folder and its subfolders are listed.
2. To find the folder you want, do the following.
3. Select one of the folders listed in the main window.
4. Press [Menu], and navigate through the folders listed there.
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5. Select the item you want to open.
Silence the ring tone of an incoming call
Press Volume down button until the ring is silenced. You may still answer the call if you want to.
Making an emergency call
Emergency calls do not depend on the availability of the 911 (or 112) network in your area. The emergency
number will work independently of the network area you are in, with or without a SIM card inserted.
Dial 911 (or 112) and press OK.
NOTE: You can make calls to emergency service numbers under any circumstances, even if you have
locked the phone.
Entering text and numbers
You can enter text, numbers and symbols by using the keypad. The phone supports four input modes for
entering text, numbers and symbols: Multipress, XT9, Numeric and symbols. Multipress and XT9 modes are
used for entering text, Numeric mode is used for entering numbers, and Symbols mode is used for entering
symbols like “@”, “/”, “$” and punctuation marks.
When you select a field that requires text or numbers, the phone automatically selects the appropriate input
mode. The status indicator on the top right side of the display screen shows the input mode that you are
currently using.
Change between uppercase, lowercase, and caps lock
Press the * key to change between uppercase, lowercase, and caps lock within a text input mode.
TIP: In both Multipress and XT9 modes, the first letter of a sentence is automatically capitalized.
Change the Multipress timeout
The Multipress timeout setting controls the amount of time you have to press a single key to get to the next
letter on that key. If the time expires, the phone moves the cursor to the next letter in a word or sentence.
1. On the Home screen, press [Start].
2. Press [All Programs].
3. Select Settings, and then press More to select Accessibility.
4. In Multipress timeout, select the length of the pause between key presses using left and right
Navigation Keys.
Delete characters
You can only delete characters when you are in input mode, either for numbers, names, or text. The Clear
key operates similarly to a “backspace” key on a computer.
1. To backspace and delete a single character in any input mode, press Clear key
2. To backspace and delete an entire text or numeric field in any input mode, press and hold the Clear
key
.
.
Enter a space
Either with Multipress or XT9 mode, press the ‘# ‘ key.
Enter a symbol
There may be times when you need to use a symbol that is not displayed on the keypad. Additional symbols
are available by accessing a separate page.
1. Press and hold the * key.
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2. In the menu that appears, press Symbols to display the Symbols page.
3. Select the symbol you want.
4. Press OK.
Enter numbers in text boxes
To enter numbers, use Numeric mode. If you need to enter a number within a line of text, change to Numeric
mode to enter the number, and then change back to Multipress or XT9 mode to finish entering the text.
1. Change to Numeric mode by pressing and holding the * key .
2. Enter the number or numbers using the keypad.
3. Change back to Multipress or XT9 input mode by briefly pressing the * key, then finish entering your
NOTE: If a field permits a numeric entry only, such as a phone number, the input mode automatically
defaults to Numeric mode.
text.
Enter punctuation in Multipress mode
Press ‘1’ until you see the punctuation mark.
TIP: To see all of the available symbols, press and hold the # key.
Enter punctuation in XT9 mode
In a text box when in XT9 text entry mode, do the following:
1. Press 1, and select from a list of common punctuation.
Enter text in XT9 mode
To form a word in XT9 mode, press the number keys that contain the letters you want. As you enter letters,
XT9 analyzes your key presses and attempts to complete the word. For example, to enter the word shoe,
press 7, 4, 6, 3.
1. Press and hold the * key.
2. On the popup menu, select XT9 and press
3. The XT9 indicator appears at the top of the screen.
4. Enter letters by pressing the keys on which the letters appear. Press a key only once for each letter.
If there is more than one choice in the XT9 dictionary for your entry, a list of available words is
displayed.
5. Press the # key to enter a space after the word is entered, or press one of the available words and
the space is added automatically.
6. If you do not see the desired word, press Add Word? from the list, and then enter the word using
Multipress.
OK key.
Start a new line
When you are entering information in a text box, if you want to add a line break, use the OK key.
1. In a multi-line text box such as the Notes area of a contact or a calendar appointment, do the
following:
2. In any input mode, press
OK key.
Turn on Caps Lock
You can toggle back and forth between having the cap lock on and off, the status indicator will tell you which
mode you are in.
1. In Multipress or XT9 mode, press the * key until the status indicator for the text input mode appears
in all capitals.
2. Press the * key to cycle back to lowercase.
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Enter the plus sign for international calls
Before dialing an international call you must insert the plus sign in the number. The “0” functions as the plus
sign.
1. In a numeric entry field, press and hold 0.
Change the input mode
There are several input modes available on your phone depending on whether you are entering contact
information, phone numbers, symbols or text. Be sure you are in the input mode you desire.
1. In text input mode, press and hold the * key.
2. A popup menu appears; select the input mode you want and press OK.
3. The status indicator for the selected input mode appears at the top right of the screen.
Using QWERTY Keyboard
Your phone, with a specifically designed QWERTY keyboard, provides a superior typing experience on a small handheld
for easy and comfortable text writing. You can use all of the phone functions with the keyboard either closed or open.
When you open the keyboard you have the extra benefit of a full messaging keyboard. The handheld includes a fullyfunctional QWERTY keyboar d y ou can use t o co mpo se t ex t f or e- mail mess ag es, not es, a nd so on .
KEY FUNCTION
Left soft key
Right soft key
Shift
FN
Space Key
Enter Key
Del Key
Press to access the main menu or the Menu
functions displayed on the left at the bottom.
Press to access Contacts or Menu function
displayed on the right at the bottom.
To type upper-case letters, hold down the Shift key and
then press one or more letter keys.
To type upper-case letters con t i nuou sly, use the CAPS-
LOCK mode. To change to the CAPS-LOCK mode,
double-tap the Shift key. Once the CAPS-LOCK mode
is set, you can type upper-case letters only. To
deactivate, double-ta p the Shift key again.
To type an upper-case le tter for the first letter of a word
only, simply press t he Shift key once. Then, the first
letter you type will be upper case while the rest will be
lower-case.
To type a special chara cter or numbers, press the
applicable key while hol ding down the FN key.
To type special characters or numbers consecutively,
use the FN-LOCK mode. To change to the FN-LOCK
mode, double-tap the FN key. You can type special
characters or numbers only in this mode. To deactivate,
double-tap the FN key again.
To type a special character or number for t he f ir st letter
of a word only, simply press the FN key once. Then, the
first letter you type will be a special character or number
while the rest will be no rmal letters.
To type a special chara cter that is not placed on the
keyboard, press FN + Spa ce.
Press the Space key to type a blank space.
Press the Enter key to inser t a line break.
Press the Delete key to delete a character to the left of
the text cursor.
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CHAPTER 3. CALENDAR & CONTACTS & CALL
HISTORY & MY STUFF
This chapter discusses using calendar and contacts menu on your phone.
CALENDAR
CONTACTS
CALL HISTORY
MY STUFF
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