Panasonic of North America 9TAWX CT2030, 9TAWX CC2010 User Manual
Wireless Communication System
Center Module
Operating Instructions
Model No. WX-CC2010 Series
Digital Technology
WX-CC2010
TRANSCEIVER
MONITOR
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2
3
4
A
B
WX-CT2020
ULTRAPLEX II
DNR 
POWER
VEHICLE
PRESENT
A
B
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded interface cable when connecting this device to the computer. Also, any unauthorized changes or modifications to this equipment would void the user's authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Responsible Party: |
Matsushita Electric Corporation of America |
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1707 N. Randall Rd., Elgin IL. 60123 |
Contact Source: |
Panasonic Consumer Electronics Company |
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866-472-6767 |
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CAUTION |
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
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The lightning flash with arrowhead sym- |
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bol, within an equilateral triangle, is |
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intended to alert the user to the pres- |
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ence of uninsulated "dangerous voltage" |
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within the product's enclosure that may |
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SA 1965 |
be of sufficient magnitude to constitute a |
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risk of electric shock to persons. |
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The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
SA 1966
It is a violation of Federal Law to begin operating this system prior to obtaining an FCC Radio License. The FCC ID number for this radio equipment is listed below.
FCC ID: ACJ9TAWX-CC2010
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
ATTENTION:
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A battery that is recyclable powers the product |
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you have purchased. Please call 1-800-8-BAT- |
Ni-MH |
TERY for information on how to recycle this bat- |
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tery. |
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A lithium-ion battery that is recyclable powers |
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the product you have purchased. Please call |
L i - ion |
1-800-8-BATTERY for information on how to |
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recycle this battery. |
The serial number of this product may be found in the battery compartment of the unit.
You should note the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identification in the event of theft.
Model No. |
WX-CC2010 |
Serial No.
WARNING: To prevent fire or electric shock hazard, do not expose this appliance to rain or moisture. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
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IMPORTANT SAFETY INSTRUCTIONS
1)Read these instructions.
2)Keep these instructions.
3)Heed all warnings.
4)Follow all instructions.
5)Do not use this apparatus near water.
6)Clean only with dry cloth.
7)Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8)Do not use near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9)Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10)Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the points where they exit from the apparatus.
11)Only use attachments/accessories specified by the manufacturer.
12)Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-overs.
S3125A
13)Unplug this apparatus during lightning storms or when unused for long periods of time.
14)Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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CONTENTS |
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IMPORTANT SAFETY INSTRUCTIONS ......................................................................................................... |
3 |
PREFACE ...................................................................................................................................................... |
5 |
PRECAUTIONS ............................................................................................................................................. |
6 |
PANASONIC WX-CC2010 SERIES SYSTEM PARTS AND ACCESSORIES .................................................. |
7 |
MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS ....................................................................... |
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■ WX-CC2010 Center Module .................................................................................................................. |
8 |
■ WX-CT2030 Transceiver...................................................................................................................... |
13 |
■ WX-C516 Power Transformer .............................................................................................................. |
13 |
■ WX-C1027A Headset .......................................................................................................................... |
13 |
■ WX-C550 Speaker Microphone........................................................................................................... |
13 |
■ WX-CT2020 Order Taker Unit.............................................................................................................. |
14 |
OPERATION MODE DESCRIPTIONS ......................................................................................................... |
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■ Operation Mode 1 (Same as WX-C1011 and WX-C1020 System) ..................................................... |
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■ Operation Mode 2 (Area Expansion) .................................................................................................. |
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■ Operation Mode 3 (Manager Mode) .................................................................................................. |
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■ Operation Mode 4 (Area Expansion with Manager) ........................................................................... |
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■ Operation Mode 5 (Double Drive Through) ........................................................................................ |
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■ Operation Mode 6 (Double Drive Through with Area Expansion) ...................................................... |
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■ Operation Mode 7 (Double Drive Through with Manager Mode) ....................................................... |
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PREPARATIONS ......................................................................................................................................... |
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■ Installations and Connections ............................................................................................................ |
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■ Battery Charge and Replacement (WX-CH2050/WX-CT2020) .......................................................... |
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■ Setup Procedures (WX-CH2050/WX-CT2020) ................................................................................... |
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■ Preparation ......................................................................................................................................... |
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■ Maintenance of Headpad Accessories (WX-C1027A: Non-Scheduled) ............................................ |
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OPERATING PROCEDURES....................................................................................................................... |
25 |
TROUBLESHOOTING ................................................................................................................................. |
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SPECIFICATIONS........................................................................................................................................ |
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PREFACE
Panasonic WX-CC2010 Center Module is designed for Panasonic Wireless Communication System, which is used with drive-through menu boards, etc. The system operates on UHF frequencies, and offers multi-channel flexibility making use of the PLL (Phase Locked Loop) technology.
FEATURES
•A remote speaker can be added to the system.
•The order taker unit, transceiver, and all-in-one headset are designed to facilitate the battery installation.
•Double Drive Trough (DDT)
Only one WX-CC2010 Center Module is required for the Double Drive Through composition. (When using other current Panasonic models, you have to prepare two center modules.)
Note: At least one WX-CT2030 Transceiver is required in combination with WX-CC2010 Center Module.
•Manager mode
The manager can communicate with the customer even while assistant store personnel are communicating with the customer, or while assistant store personnel are communicating with one another.
Note: To use this function, at least one WX-CT2030 Transceiver is required.
•Area expansion
Connecting up to three WX-CT2030 Transceiver can expand the communication area.
New Functions of the WX-CC2010
(New Technological Features)
•DNR (Digital Noise Reduction)
The DNR function provides sound quality without noise that accompanies digital processing.
•Talkback Echo Elimination
Digital delay processing eliminates talkback echo from the order taker unit.
•TBC (Talkback Automatic Level Control)
Only human voice is identified in a mixed input of customer's voice and noise from the menuboard microphone. Then, the volume of customer's voice is compared with the talk volume of the order taker unit, and the talkback volume level is automatically controlled.
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PRECAUTIONS
This center module is a sensitive device and should be regarded as such. If handled carelessly, the hazard of electric shock may exist.
In order to utilize the instrument to its fullest potential, please consider the following precautions.
1.Handle the equipment with care. This equipment contains sensitive components that can be damaged by improper handling or storage.
2.Refer any servicing to qualified service personnel. Do not attempt to disassemble the center module, order taker unit or other units. In order to prevent electrical shock, do not remove screws or covers. There are no user-serviceable parts inside.
3.Use a dry cloth to clean the center module, order taker unit or other units if soiled or dirty. If necessary, a mild detergent may be used.
4.Take immediate action if the center module or order taker unit becomes wet. Turn the power off and have the unit examined by qualified service personnel. Do not expose the center module or order taker unit to rain or moisture, or attempt to operate the equipment in wet areas. Do not operate the equipment if it is wet.
5.Follow normal safety precautions to avoid personal injury.
6.Properly store the order taker unit (WITH HEADSET PLUGGED IN) in the order taker unit case to prevent damage to equipment.
7.Replace a missing microphone cover and ear speaker cover of the headset with a new one to prevent distortion or loss of audio.
8.Repair or replace any defective components.
9.Turn off the order taker unit when not in use, in order to save the battery life.
10.When the power indicator lights up in red and a pulsing beep tone is heard in the headset, charge battery to the order taker unit (if using WX-CT2020 in combination with WX-C1027A) or all-in-one headset (if using WXCH2050).
11.Clean the battery charger of the order taker unit or all- in-one headset in accordance with manufacturer instructions at least once a month. (Refer to the operating instructions of the battery charger.)
12.Perform regular preventive maintenance by testing accessories (headset and batteries, etc.)
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PANASONIC WX-CC2010 SERIES SYSTEM PARTS AND ACCESSORIES
Note: Illustrations may differ from actual products.
■ Center Module |
■ All in One Headset |
■ Order Taker Unit |
WX-CC2010 |
WX-CH2050 |
WX-CT2020 |
WX-CC2010
TRMANSCEIVER ONITOR
1
2
3
4
A
B
0 2 0 2 T C - X W
ULTRAPLEX II
DNR 
POWER
VEHICLE
PRESENT
A
B
■ Headset |
■ Transceiver |
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Microphone |
WX-C1027A |
WX-CT2030 |
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WX-C550 |
■ Vehicle Detector 917-1 |
■ Speaker/Loop Cable Kit |
■ Power Transformer |
(Locally Procured) |
WX-C687 |
WX-C516 |
■ Order Taker Unit Case |
■ Rechargeable Battery |
■ Battery Charger |
WX-CT2022 |
For WX-CH2050: 2050BAT or 2051BAT |
For WX-CH2050: 2050CH |
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For WX-CT2020: 2020BAT |
For WX-CT2020: 2020CH |
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MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS
■ WX-CC2010 Center Module
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q |
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w |
e r |
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AUX IN |
OFF |
ON |
D.THROUGH |
SDT |
DDT |
VEHICLE DETECTOR |
CIRCUT |
POWER |
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REMOTE |
TALK |
OFF |
ON |
MANAGER |
OFF |
ON |
A |
B |
PROTECTOR |
ON |
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PAGE |
OFF |
ON |
USA/CANADA |
USA |
CND |
NORMAL |
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OVERRIDE ON |
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BEEP |
OFF |
ON |
T/B |
TBC1 |
OFF |
ON |
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OFF |
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REMOTE SP A |
A |
A+B |
LEVEL |
TBC2 |
OFF |
ON |
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CH SELECT |
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OFF |
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AUX IN SEL |
LINE |
G/MIC |
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DNR1 |
OFF |
ON |
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DNR |
1 |
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AUX OUT SEL |
B |
A |
DNR2 |
OFF |
ON |
8 |
2 |
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EFFECT |
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7 |
3 |
CAUTION |
USE WITH SPECIFIED |
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TALK MONITOR |
OFF |
ON |
DNR3 |
OFF |
ON |
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6 5 4 |
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EQUIPMENT SEE ITS MANUAL |
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BEFORE CONNECTING |
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ONITOR 1
2
y
ULTRAPLEX II
DNR 
POWER
u
i
o |
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!0 |
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!1 |
!2 |
!3 |
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!4 |
!5!6 !7 !8 |
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OUTPUT |
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INPUT |
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BEEP |
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O / T |
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A |
MENU SP B |
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A REMOTE SP B |
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MENU MIC B |
AUX |
IN |
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DAY |
TALK LOCK |
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RELEASE |
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0 |
10 |
0 |
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0 |
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0 |
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0 |
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0 |
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10 |
NIGHT |
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TRANSCEIVER |
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MENU A |
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MENU B |
REMOTE |
REMOTE AUX |
G/MIC |
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V/DET |
TRANSFORMER |
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MIC |
SP 8 Ω |
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MIC |
SP 8 Ω |
SPA |
SPB |
INPUT |
PTT |
A B |
12V AC |
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2 |
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H |
C |
GND C H |
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C |
GND C H |
H GND |
H GND C H |
IN COM IN COM IN |
LOAD |
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GND |
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!9 |
@0@1 @2@3@4 @5@6@7 @8 @9 |
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Notes:
•The following switches and terminals should be used by qualified service personnel or system installers only.
•To change the setting of the following switches, turn off the power of the center module, then turn it back on.
qAuxiliary Input On/Off Switch (REMOTE AUX IN, ON/OFF)
Set this switch to ON to output the audio (that has been input from the AUX INPUT terminals) to the REMOTE SP terminals.
Talk On/Off Switch (REMOTE TALK, ON/OFF)
To monitor the conversation between the store personnel and customer with the remote speaker, set this switch to ON.
Page On/Off Switch (REMOTE PAGE, ON/OFF)
To monitor the conversation among the store personnel with the remote speaker, set this switch to ON.
Beep On/Off Switch (REMOTE BEEP, ON/OFF)
Set this switch to ON to output beep sounds to the remote speakers.
Remote Speaker A Switch (REMOTE SP A)
The menuboard microphone(s) to output the sound(s) from Remote Speaker A is [are] selected with this switch.
A: Remote Speaker A outputs the sound of Menuboard Microphone A.
A + B: Remote Speaker A outputs the mixed sound of Menuboard Microphone A and B.
Auxiliary Input Selection Switch (AUX IN SEL, G MIC*/LINE)
* "G MIC" is marked as "G/MIC" on the switch panel.
This switch selects the auxiliary input level.
G MIC (Gooseneck Microphone)
This can be used as a wired system.
Input : -62 dBV, balanced
LINE
Input : -20 dBV, balanced
AUX Output Selection Switch (AUX OUT SEL)
The menuboard speaker to send the auxiliary input is selected with this switch.
A:The auxiliary input is sent to the Menuboard Speaker A.
B:The auxiliary input is sent to the Menuboard Speaker B.
Talk Monitor On/Off Switch (TALK MONITOR, ON/OFF)
This switch should be normally set to OFF.
Consult your servicing dealer before attempting to change this switch.
D-THROUGH Selection Switch (D. THROUGH, DDT/SDT)
SDT (Single Drive Through) or DDT (Double Drive Through) is selected with this switch. (Refer to p. 15 OPERATION MODE DESCRIPTIONS for details.)
Manager Switch (MANAGER)
The Manager mode is set to ON or OFF with this switch. (Refer to p. 15 OPERATION MODE DESCRIPTIONS for details.)
USA/Canada Switch (USA/CANADA)
To select a radio frequency suitable for the region, set this switch as follows.
USA: This setting is available in the United States. CND: This setting is available in Canada.
Talkback Level Control Switch (T/B LEVEL: TBC1, TBC2, ON/OFF)
These switches are used for the talkback level setting of the order taker unit.
Change the settings if the talkback level is too high.
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Talkback |
Remarks |
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Level |
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TBC1 |
–6 dB |
Normally set to this position. |
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TBC2 |
Talkback level set to 50 %. |
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TBC1 |
–9 dB |
Talkback level set to 35 %. |
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TBC2 |
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TBC1 |
–12 dB |
Talkback level set to 25 %. |
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TBC2 |
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TBC1 |
– |
Talkback is off. |
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TBC2 |
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Note: These settings are activated when the DNR switch is set to ON.
DNR (Digital Noise Reduction) Effect Level Control Switch
(DNR EFFECT: DNR1, DNR2, DNR3, ON/OFF)
These switches are used for the noise reduction level setting.
The more the noise is reduced, the lower the sound quality will be. The following table shows the relationship between noise reduction level and sound quality. Note: No setting should be done other than shown in
the table.
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