Panasonic of North America 9TAWX CT2030, 9TAWX CC2010 User Manual

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

Model No. WX-CC2010 Series

Wireless Communication System

Center Module

Operating Instructions

Digital Technology

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ULTRAPLEX II

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FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal­lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter­ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter­ference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded
interface cable when connecting this device to the computer. Also, any unauthorized changes or modifications to this
equipment would void the user's authority to operate this device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.

Responsible Party: Matsushita Electric Corporation of America

1707 N. Randall Rd., Elgin IL. 60123

Contact Source: Panasonic Consumer Electronics Company

866-472-6767

WARNING: To prevent fire or electric shock hazard, do not expose this appliance to rain or moisture. The apparatus shall not be exposed to

dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

The lightning flash with arrowhead sym­bol, within an equilateral triangle, is
intended to alert the user to the pres­ence of uninsulated "dangerous voltage"
within the product's enclosure that may
be of sufficient magnitude to constitute a
risk of electric shock to persons.

The exclamation point within an equilat­eral triangle is intended to alert the user
to the presence of important operating
and maintenance (servicing) instructions
in the literature accompanying the appli­ance.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

SA 1965

SA 1966

ATTENTION:

A battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BAT­TERY for information on how to recycle this bat­tery.

Ni-MH

A lithium-ion battery that is recyclable powers
the product you have purchased. Please call
1-800-8-BATTERY for information on how to
recycle this battery.

L i-ion

CAUTION

It is a violation of Federal Law to begin operating this sys­tem prior to obtaining an FCC Radio License. The FCC ID
number for this radio equipment is listed below.

FCC ID: ACJ9TAWX-CC2010

Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.

The serial number of this product may be found in the bat­tery compartment of the unit.
You should note the serial number of this unit in the space
provided and retain this book as a permanent record of your
purchase to aid identification in the event of theft.

Model No. WX-CC2010
Serial No.

3

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8) Do not use near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the points
where they exit from the apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-overs.

13) Unplug this apparatus during lightning storms or when unused for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been spilled or objects fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.

S3125A

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CONTENTS

IMPORTANT SAFETY INSTRUCTIONS.........................................................................................................3

PREFACE ......................................................................................................................................................5

PRECAUTIONS .............................................................................................................................................6

PANASONIC WX-CC2010 SERIES SYSTEM PARTS AND ACCESSORIES..................................................7

MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS.......................................................................8

■ WX-CC2010 Center Module..................................................................................................................8

■ WX-CT2030 Transceiver......................................................................................................................13

■ WX-C516 Power Transformer..............................................................................................................13

■ WX-C1027A Headset ..........................................................................................................................13

■ WX-C550 Speaker Microphone...........................................................................................................13

■ WX-CT2020 Order Taker Unit..............................................................................................................14

OPERATION MODE DESCRIPTIONS .........................................................................................................16

■ Operation Mode 1 (Same as WX-C1011 and WX-C1020 System) .....................................................16

■ Operation Mode 2 (Area Expansion) ..................................................................................................17

■ Operation Mode 3 (Manager Mode) ..................................................................................................18

■ Operation Mode 4 (Area Expansion with Manager) ...........................................................................19

■ Operation Mode 5 (Double Drive Through) ........................................................................................20

■ Operation Mode 6 (Double Drive Through with Area Expansion) ......................................................21

■ Operation Mode 7 (Double Drive Through with Manager Mode) .......................................................22

PREPARATIONS .........................................................................................................................................23

■ Installations and Connections ............................................................................................................23

■ Battery Charge and Replacement (WX-CH2050/WX-CT2020) ..........................................................23

■ Setup Procedures (WX-CH2050/WX-CT2020) ...................................................................................23

■ Preparation .........................................................................................................................................23

■ Maintenance of Headpad Accessories (WX-C1027A: Non-Scheduled) ............................................24

OPERATING PROCEDURES.......................................................................................................................25

TROUBLESHOOTING.................................................................................................................................25

SPECIFICATIONS........................................................................................................................................26

5

Panasonic WX-CC2010 Center Module is designed for
Panasonic Wireless Communication System, which is used
with drive-through menu boards, etc. The system operates
on UHF frequencies, and offers multi-channel flexibility
making use of the PLL (Phase Locked Loop) technology.

FEATURES

• A remote speaker can be added to the system.

• The order taker unit, transceiver, and all-in-one
headset are designed to facilitate the battery instal­lation.

• Double Drive Trough (DDT)

Only one WX-CC2010 Center Module is required for the
Double Drive Through composition. (When using other
current Panasonic models, you have to prepare two
center modules.)

Note: At least one WX-CT2030 Transceiver is required

in combination with WX-CC2010 Center Module.

• Manager mode

The manager can communicate with the customer even
while assistant store personnel are communicating with
the customer, or while assistant store personnel are
communicating with one another.

Note: To use this function, at least one WX-CT2030

Transceiver is required.

• Area expansion

Connecting up to three WX-CT2030 Transceiver can
expand the communication area.

PREF ACE

New Functions of the WX-CC2010
(New Technological Features)

• DNR (Digital Noise Reduction)

The DNR function provides sound quality without noise
that accompanies digital processing.

• Talkback Echo Elimination

Digital delay processing eliminates talkback echo from
the order taker unit.

• TBC (Talkback Automatic Level Control)

Only human voice is identified in a mixed input of cus­tomer's voice and noise from the menuboard micro­phone. Then, the volume of customer's voice is com­pared with the talk volume of the order taker unit, and
the talkback volume level is automatically controlled.

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This center module is a sensitive device and should be
regarded as such. If handled carelessly, the hazard of elec­tric shock may exist.

In order to utilize the instrument to its fullest potential,
please consider the following precautions.

1. Handle the equipment with care. This equipment con­tains sensitive components that can be damaged by
improper handling or storage.

2. Refer any servicing to qualified service personnel. Do
not attempt to disassemble the center module, order
taker unit or other units. In order to prevent electrical
shock, do not remove screws or covers. There are no
user-serviceable parts inside.

3. Use a dry cloth to clean the center module, order taker
unit or other units if soiled or dirty. If necessary, a mild
detergent may be used.

4. Take immediate action if the center module or order
taker unit becomes wet. Turn the power off and have
the unit examined by qualified service personnel. Do
not expose the center module or order taker unit to rain
or moisture, or attempt to operate the equipment in wet
areas. Do not operate the equipment if it is wet.

5. Follow normal safety precautions to avoid personal
injury.

6. Properly store the order taker unit (WITH HEADSET
PLUGGED IN) in the order taker unit case to prevent
damage to equipment.

7. Replace a missing microphone cover and ear speaker
cover of the headset with a new one to prevent distor­tion or loss of audio.

8. Repair or replace any defective components.

9. Turn off the order taker unit when not in use, in order to
save the battery life.

10. When the power indicator lights up in red and a pulsing
beep tone is heard in the headset, charge battery to
the order taker unit (if using WX-CT2020 in combination
with WX-C1027A) or all-in-one headset (if using WX­CH2050).

11. Clean the battery charger of the order taker unit or all­in-one headset in accordance with manufacturer
instructions at least once a month. (Refer to the operat­ing instructions of the battery charger.)

12. Perform regular preventive maintenance by testing
accessories (headset and batteries, etc.)

PRECAUTIONS

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PANASONIC WX-CC2010 SERIES SYSTEM PARTS AND ACCESSORIES

■ All in One Headset
WX-CH2050

■ Order Taker Unit
WX-CT2020

■ Order Taker Unit Case
WX-CT2022

■ Speaker Microphone
WX-C550

■ Transceiver
WX-CT2030

■ Battery Charger
For WX-CH2050: 2050CH
For WX-CT2020: 2020CH

■ Vehicle Detector 917-1
(Locally Procured)

■ Rechargeable Battery
For WX-CH2050: 2050BAT or 2051BAT
For WX-CT2020: 2020BAT

■ Speaker/Loop Cable Kit
WX-C687

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■ Center Module
WX-CC2010

■ Headset
WX-C1027A

■ Power Transformer
WX-C516

Note: Illustrations may differ from actual products.

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MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS

■ WX-CC2010 Center Module

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X-CC2010

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AUX IN

TALK

REMOTE

PAGE
BEEP

REMOTE SP A

AUX IN SEL

AUX OUT SEL

TALK MONITOR

OFF
OFF
OFF
OFF

A

LINE

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OFF

ON
ON
ON

ON
A+B
G/MIC

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ON

D.THROUGH

MANAGER

USA/CANADA

T/B

LEVEL

DNR

EFFECT

TBC1

TBC2
DNR1
DNR2
DNR3

SDT
OFF
USA
OFF
OFF
OFF
OFF
OFF

VEHICLE DETECTOR

DDT

AB

ON

CND

ON
ON
ON
ON
ON

NORMAL

OVERRIDE ON

OFF

CH SELECT

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CIRCUT

PROTECTOR

POWER

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OFF

USE WITH SPECIFIED

CAUTION

EQUIPMENT SEE ITS MANUAL
BEFORE CONNECTING

OUTPUT

A

MENU SP

BA

REMOTE SP

010010010010

TRANSCEIVER

234

B

010 010010010

MENU

A

MICSP 8 Ω

HHCC

GND

INPUT BEEP

A

MENU MIC

B

AUX IN

MENU

B

SP

GND

8 Ω

REMOTE

SPA

H

GND

MIC

HHCC HC

REMOTE

SPB

H

GND

INPUT

AUX

G/MIC

PTT

IN

COM

DAY

NIGHT

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TALK LOCK

RELEASE

V/DET

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TRANSFORMER

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12V

LOAD

GND

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Notes:

• The following switches and terminals should be used
by qualified service personnel or system installers
only.

• To change the setting of the following switches, turn
off the power of the center module, then turn it back
on.

q Auxiliary Input On/Off Switch (REMOTE AUX IN,

ON/OFF)

Set this switch to ON to output the audio (that has
been input from the AUX INPUT terminals) to the
REMOTE SP terminals.

Talk On/Off Switch (REMOTE TALK, ON/OFF)

To monitor the conversation between the store person­nel and customer with the remote speaker, set this
switch to ON.

Page On/Off Switch (REMOTE PAGE, ON/OFF)

To monitor the conversation among the store person­nel with the remote speaker, set this switch to ON.

Beep On/Off Switch (REMOTE BEEP, ON/OFF)

Set this switch to ON to output beep sounds to the
remote speakers.

Remote Speaker A Switch (REMOTE SP A)

The menuboard microphone(s) to output the sound(s)
from Remote Speaker A is [are] selected with this
switch.

A: Remote Speaker A outputs the sound of

Menuboard Microphone A.

A + B: Remote Speaker A outputs the mixed sound of

Menuboard Microphone A and B.

Auxiliary Input Selection Switch
(AUX IN SEL, G MIC*/LINE)

* "G MIC" is marked as "G/MIC" on the switch panel.

This switch selects the auxiliary input level.

G MIC (Gooseneck Microphone)

This can be used as a wired system.

Input : -62 dBV, balanced

LINE

Input : -20 dBV, balanced

AUX Output Selection Switch (AUX OUT SEL)

The menuboard speaker to send the auxiliary input is
selected with this switch.

A: The auxiliary input is sent to the Menuboard

Speaker A.

B: The auxiliary input is sent to the Menuboard

Speaker B.

Talk Monitor On/Off Switch (TALK MONITOR,
ON/OFF)

This switch should be normally set to OFF.
Consult your servicing dealer before attempting to
change this switch.

D-THROUGH Selection Switch (D. THROUGH,
DDT/SDT)

SDT (Single Drive Through) or DDT (Double Drive
Through) is selected with this switch. (Refer to p. 15
OPERATION MODE DESCRIPTIONS for details.)

Manager Switch (MANAGER)

The Manager mode is set to ON or OFF with this
switch. (Refer to p. 15 OPERATION MODE DESCRIP­TIONS for details.)

USA/Canada Switch (USA/CANADA)

To select a radio frequency suitable for the region, set
this switch as follows.

USA: This setting is available in the United States.
CND: This setting is available in Canada.

Talkback Level Control Switch (T/B LEVEL: TBC1,
TBC2, ON/OFF)

These switches are used for the talkback level setting
of the order taker unit.
Change the settings if the talkback level is too high.

Note: These settings are activated when the DNR

switch is set to ON.

DNR (Digital Noise Reduction) Effect Level Control
Switch
(DNR EFFECT: DNR1, DNR2, DNR3, ON/OFF)

These switches are used for the noise reduction level
setting.
The more the noise is reduced, the lower the sound
quality will be. The following table shows the relation­ship between noise reduction level and sound quality.
Note: No setting should be done other than shown in

the table.

Setting

Talkback

Level

TBC1
TBC2

TBC1
TBC2

TBC1
TBC2

TBC1
TBC2

Normally set to this position.
Talkback level set to 50 %.

Talkback level set to 35 %.

Talkback level set to 25 %.

Remarks

–6 dB

–9 dB

–12 dB

– Talkback is off.