TG122x.book Page 1 Wednesday, September 29, 2010 2:13 PM
Operating Instructions
Digital Cordless Answering System
Model No. KX-TG1221
KX-TG1222
KX-TG1223
Model shown is KX-TG1221.
Before initial use, see “Getting Started”
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 37.
This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help
for customers in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG122x.book Page 2 Wednesday, September 29, 2010 2:13 PM
TG122x.book Page 3 Wednesday, September 29, 2010 2:13 PM
Introduction
Model composition
SeriesModel No.
KX-TG1221
series
*1 Feature differences: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 4).
KX-TG1221
KX-TG1222KX-TG1221KX-TGA1202
KX-TG1223KX-TG1221KX-TGA1203
Base unitHandset
Part No.Part No.Quantity
*1
KX-TG1221KX-TGA1201
Accessory information
Supplied accessories
Accessory item/
No.
Order number
1AC adaptor/PNLV226Z123
2Telephone line cord/
PQJA10075Z
3Rechargeable batteries/
HHR-4DPA
4Handset cover
PNYNTGA6 52GR
5Charger
*1 The handset cover comes attached to the handset.
*2 PNLC1020ZN: Champagne gold
PNLC1020ZT: Black metallic
12345
*1
/
*2
Quantity
KX-TG1221KX-TG1222KX-TG1223
111
246
123
–12
For assistance, please visit http://www.panasonic.com/help
3
TG122x.book Page 4 Wednesday, September 29, 2010 2:13 PM
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 41).
Accessory itemOrder number
Rechargeable
batteries
T-adaptorKX-J66
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
HHR-4DPA
L To order, please call 1-800-332-5368 or visit
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
http://www.panasonic.com/batterystore
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
L Optional handsets may be a different color
from that of the supplied handsets.
Handset (optional): KX-TGA120
4
For assistance, please visit http://www.panasonic.com/help
TG122x.book Page 5 Wednesday, September 29, 2010 2:13 PM
become wet at all. This may cause a fire. If the
telephone line cord plug becomes wet,
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before using the
product to ensure proper and safe operation of your
product.
WARNING
Power connection
L Use only the power source marked on the product.
L Do not overload power outlets and extension
cords. This can result in the risk of fire or electric
shock.
L Completely insert the AC adaptor/power plug into
the power outlet. Failure to do so may cause
electric shock and/or excessive heat resulting in a
fire.
L Regularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the power
outlet, then wiping with a dry cloth. Accumulated
dust may cause an insulation defect from moisture,
etc. resulting in a fire.
L Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual
noise. These conditions can cause fire or electric
shock. Confirm that smoke has stopped emitting
and contact the Pana sonic Ca ll Center at 1-800 211-PANA (1-800-211-7262).
L Unplug from power outlets and never touch the
inside of the product if its casing has been broken
open.
L Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
L To prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
L Do not place or use this product near automatically
controlled devices such as automatic doors and
fire alarms. Radio waves emitted from this product
may cause such devices to malfunction resulting in
an accident.
L Do not allow the AC adaptor or telephone line cord
to be excessively pulled, bent or placed under
heavy objects.
Operating safeguards
L Unplug the product from power outlets before
cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers, etc.)
onto the telephone line cord plug, or allow it to
immediately pull it from the telephone wall jack,
and do not use.
Medical
L Consult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from
external RF (radio frequency) energy. (The product
operates in the frequency range of 1.92 GHz to
1.93 GHz, and the RF transmission power is 115
mW (max.).)
L Do not use the produc t in health care fac ilities if any
regulations posted in the area instruct you not to do
so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and location
L Never install telephone wiring during an electrical
storm.
L Never install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use cauti on when installing or modifying telephone
lines.
L The AC adaptor is used as the main disconnect
device. Ensure that the AC outlet is installed near
the product and is easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or have
failed.
– there is a power failure.
Battery
L We recommend using the batteries noted on page
4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if
swallowed.
L Exercise care when handling the batteries. Do not
allow conductive materials such as rings,
bracelets, or keys to touch the batteries, otherwise
a short circuit may cause the batteries and/or the
conductive material to overheat and cause burns.
For assistance, please visit http://www.panasonic.com/help
Important Information
5
TG122x.book Page 6 Wednesday, September 29, 2010 2:13 PM
Important Information
L Charge the batteries provided with or identified for
use with this product only, in accordance with the
instructions and limitations specified in this
manual.
L Only use a compatible base unit (or charger) to
charge the batteries. Do not tamper with the base
unit (or charger). Failure to follow these
instructions may cause the batteries to swell or
explode.
Attention:
A nickel metal hydride battery that is recyclable
powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
Important safety instructions
When using your product, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the
following:
1. Do not use this product near water for example,
near a bathtub, washbowl, kitchen sink, or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in
the vicinity of the leak.
4. Use only the power cord and batteries indicated in
this manual. Do not dispose of batteries in a fire.
They may explode. Check with local codes for
possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with
no obstructions between the handset and base
unit in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices,
or other phones.
– facing away from radio frequency transmitters,
such as external antennas of mobile phone cell
stations. (Avoid putting the base unit on a bay
window or near a window.)
L Coverage and voice quality depends on the local
environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another location
for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent lamps and
motors.
L The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the product.
L When you leave the product unused for a long
period of time, unplug the product from the power
outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves, etc. It
should not be placed in rooms where the
temperature is less than 0 °C (32 °F) or greater
than 40 °C (104 °F). Damp basements should also
be avoided.
L The maximum calling distance may be shortened
when the product is used in the following places:
Near obstacles such as hills, tunnels,
underground, near metal objects such as wire
fences, etc.
L Operating the product near electrical appliances
may cause interference. Move away from the
electrical appliances.
Routine care
L Wipe the outer surface of the product with a
soft moist cloth.
L Do not use benzine, thinner, or any abrasive
powder.
Base unit location/avoiding noise
The base unit and other compatible Panasonic units
use radio waves to communicate with each other.
6
For assistance, please visit http://www.panasonic.com/help
TG122x.book Page 7 Wednesday, September 29, 2010 2:13 PM
Important Information
Other information
CAUTION: Risk of explosion if battery is replaced by
an incorrect type. Dispose of used batteries according
to the instructions.
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that you
erase information such as phonebook or caller list
entries from the memory before you dispose of,
transfer, or return the product.
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative
air humidity (dry)
Note:
L Design and specifications are subject to change
without notice.
L The illustrations in these instructions may vary
slightly from the actual product.
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency. ENERGY
STAR is a U.S. registered mark.
For assistance, please visit http://www.panasonic.com/help
7
TG122x.book Page 8 Wednesday, September 29, 2010 2:13 PM
Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PNLV226.
■ Base unit
Press plug firmly.
Hooks
To single-line
telephone jack
(RJ11C)
(120 V AC, 60 Hz)
Correct
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
■ Charger
“Click”
“Click”
DSL/ADSL filter*
Wrong
Battery installation
L USE ONLY Ni-MH batteries AAA (R03)
size.
L Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
L When the date and time setting is
displayed, see page 11.
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
“Fully charged” is displayed.
“Charging” is displayed.
Confirm
Hooks
(120 V AC, 60 Hz)
8
For assistance, please visit http://www.panasonic.com/help
TG122x.book Page 9 Wednesday, September 29, 2010 2:13 PM
IconBattery level
Note when setting up
074Needs charging.
Getting Started
Note for connections
L The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a Panasonic T-adaptor (page 4).
Note for battery installation
L Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 5.
L Wipe the battery ends (S, T) with a dry
cloth.
L Avoid touching the battery ends (S, T) or
the unit contacts.
Note for battery charge
L It is normal for the handset to feel warm
during charging.
L Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Clean more often if the
unit is exposed to grease, dust, or high
humidity.
handset can be left on the base unit or
charger without any ill effect on the
batteries.
L The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least 7
hours.
6 days max.
*1
*1
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
L When this feature is activated, “ECO” is
displayed.
L Eco mode is turned off when the clarity
booster is activated (page 14).
Battery level
IconBattery level
5High
6Medium
7Low
For assistance, please visit http://www.panasonic.com/help
9
TG122x.book Page 10 Wednesday, September 29, 2010 2:13 PM
Getting Started
A Navigator key
Controls
Handset
– {^}, {V}, {<}, or {>}: Scroll through various
lists and items.
– ? VOL. (Volume: {^} or {V}): Adjust the
receiver or speaker volume while talking.
– {<} CID (Caller ID): View the caller list.
– {>} REDIAL: View the redial list.
F
Base unit
G
H
A
B
C
D
I
J
K
AB
E
A
A Speaker
B {k}(Phonebook){CLEAR}
C {C} (TALK)
D {s} (SP-PHONE: Speakerphone)
E Dial keypad (*: TONE)
F Receiver
G Display
H {MENU} {OK}
I {MUTE} {PAUSE}
J {OFF}
K {FLASH} {CALL WAIT}
L Microphone
M Charge contacts
10
For assistance, please visit http://www.panasonic.com/help
A Charge contacts
L
B Speaker
C {ERASE}
M
D {■} (STOP)
E {7}/{8} (Repeat/Skip)
F {6} (PLAY)
Message indicator
G {LOCATOR}
H {ANSWER ON/OFF}
ANSWER ON/OFF indicator
I VOL. (Volume: {^}/{V})
Display
Handset display items
ItemMeaning
wWithin base unit range
DCE F G
L When flashing: Handset is
HI
searching for the base
unit. (page 32)
TG122x.book Page 11 Wednesday, September 29, 2010 2:13 PM
ItemMeaning
ECOEco mode is on. (page 9)
[P]Call sharing mode is off.
[1]Handset number
5Battery level
In useL Someone is using the line.
(page 19)
L Answering system is being
used by another handset
or the base unit.
L The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Display language
You can select either “English” or
“Español” as the display language. The default setting is “English”.
1 {MENU}
2 {r}: “Initial setting” s {OK}
3 {r}: “Display settings” s {OK}
4 {r}: “Change language” s {OK}
5 {r}: Select the desired setting.
Initial settings
Symbol meaning:
Example: {r}: “Off”
Press {V} or {^} to select the words in
quotations.
Important:
L When you install the batteries for the first
time, the handset prompts you to set date
and time. First press {OK}, then proceed to
step 3 in “Date and time”, page 11.
Date and time
1
{MENU}
2 {r}: “Date and time” s {OK}
3 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2011
)7 1511
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits for
each.
Example: 9:30
)9 3)
5 Press * to select “AM” or “PM”.
6 {OK} s {OFF}
Note:
L When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
For assistance, please visit http://www.panasonic.com/help
1 {>} REDIAL
2 {r}: Select the desired phone number.
s{CLEAR}
3 {r}: “Yes” s {OK}
4 {OFF}
Answering calls
1 Lift the handset and press {C} or {s}
when the unit rings.
L You can also answer the call by
pressing any dial key fro m ) to 9, *,
or (. (Any key answer feature)
2 When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to pres s {C}. To turn this feature on,
see page 19.
Adjusting the handset ringer volume
■ While the handset is ringing for an
incoming call:
Press {^} or {V} repeatedly to select the
desired volume.
■ Programming the volume beforehand:
1 {MENU}
2 {r}: “Initial setting” s {OK}
3 {r}: “Ringer settings” s {OK}
4 {r}: “Ringer volume” s {OK}
5 {r}: Select the desired volume.
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
6 {OK}s{OFF}
Making/Answering Calls
For assistance, please visit http://www.panasonic.com/help
13
TG122x.book Page 14 Wednesday, September 29, 2010 2:13 PM
Making/Answering Calls
Temporary handset ringer off
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing
{OFF}.
Adjusting the base unit ringer volume
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold {V}
until the unit beeps.
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
1 Press {MENU} during an outside call.
2 {r}: “Hold” s {OK}
3 To release hold, press {C}.
L Another handset user can take the call
by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, the call rings at your unit again.
After 1 additional minute on hold, the call is
disconnected.
L If another phone is connected to the same
line, you can also take the call by lifting its
handset.
an extension call, or accessing optional
telephone services.
Note:
L To change the flash time, see page 19.
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first subscribe to
call waiting from your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
1 Press {CALL WAIT} to answer the 2nd
call.
2 To switch between calls, press {CALL
WAIT}.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode to
tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
Press * (TONE) before entering access
numbers which require tone dialing.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
1 Press {MUTE} during conversation.
2 To return to the conversation, press
{MUTE} again.
Flash
{FLASH} allows you to use the special
features of your host PBX such as transferring
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
Call share
You can join an existing outside call.
To join the conversation, press {C} when the
other handset is on an outside call.
14
For assistance, please visit http://www.panasonic.com/help
TG122x.book Page 15 Wednesday, September 29, 2010 2:13 PM
Note:
L A maximum of 4 parties (including 1 outside
party) can join a conversation using 3
extensions. (4-way conference)
L To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 19).
Making/Answering Calls
For assistance, please visit http://www.panasonic.com/help
15
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