Panasonic of North America 96NKX NCP0158 User Manual

Quick Installation Guide

DECT 6.0 8-Channel IP Cell Station Unit

Model No. KX-NCP0158

Thank you for purchasing a Panasonic DECT 6.0 8-Channel IP Cell Station Unit.

Please read this manual carefully before using this product and save this manual for future use.

Document Version: 2009-06

Important Information

SAVE THESE INSTRUCTIONS

Safety Notices

Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property.

The notices are classified as follows, according to the severity of injury or damage:

WARNING	This notice means that misuse could result in death or serious injury.

CAUTION	This notice means that misuse could result in injury or damage to
	property.

WARNING
SAFETY REQUIREMENTS

•Make sure that the wall that the unit will be attached to is strong enough to support the unit (approx. 440 g [16 oz]). If not, it is necessary for the wall to be reinforced.

•Only use the wall-mounting equipment (screws, washers, wall mounting plate) included with the unit.

•When this unit is no longer in use, make sure to detach it from the wall.

•Do not connect or disconnect the AC plug with wet hands.

•Disconnect the unit from the AC outlet, disconnect the LAN cable, and contact the dealer if:

–The AC adaptor cord, AC cord, AC plug, or DC extension cable (PQJA10200) becomes damaged or frayed.

–The unit is exposed to rain, water, or any other liquid.

–The unit is dropped or damaged.

–Internal components are exposed due to damage.

–The unit does not operate properly.

–Performance deteriorates.

•Disconnect the unit from the AC adaptor/DC extension cable (PQJA10200), and LAN cable if the unit emits smoke, an abnormal smell, or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service centre.

•Clean the AC plug periodically with a soft, dry cloth to remove dust and other debris.

•Do not touch the unit, AC adaptor, AC adaptor cord, AC cord, or DC extension cable (PQJA10200) during a lightning storm.

•If using an AC adaptor, use only the optional AC adaptor KX-A421 (PSLP1662).

•Do not allow anything to rest on the AC adaptor cord, AC cord, DC extension cable (PQJA10200), or LAN cable. Do not locate this unit where the AC adaptor cord, AC cord, DC extension cable (PQJA10200), or LAN cable may be stepped on or tripped on.

CAUTION

SAFETY REQUIREMENTS

•The CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), low temperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight.

•The CS should not be placed outdoors (use indoors).

•The CS should not be placed near high-voltage equipment.

•The CS should not be placed on a metal object.

•The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.

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Important Information

•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal plates in the wall.

•To prevent malfunction, deformity, overheating, rust, and discoloration, do not install or place equipment in the following types of locations:

–Locations where air ventilation is poor.

–Locations that may be exposed to sulphurous gas, such as near hot springs.

–Near devices that emit heat, such as heaters.

–Near devices that emit electromagnetic noise, such as radios or televisions.

–Near devices that emit high-frequency noise, such as sewing machines or welders.

•Do not stretch or bend the cables. Also, do not allow anything to rest on the cables.

•Use cables that are fire-resistant or fireproof.

•The CS and the cables should never be placed near or over a radiator or other heat source.

•Do not bundle cables that are connected to the CS with the AC power cords of machines located nearby.

•Make sure the cables are securely fastened to the wall.

•The AC adaptor is used as the main disconnect device. Ensure that the AC adaptor is located near the unit and is easily accessible.

•Disconnect the AC adaptor cord and all cables from the unit before cleaning. Clean the unit with a soft, dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or chemical agents to clean the unit.

•When left unused for a long period of time, disconnect the unit from the AC outlet. When the unit receives power from a PoE power supply, disconnect the LAN cable.

•Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 1920 MHz to 1930 MHz, and the output peak power level is less than 0.125 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

Notice

SAFETY REQUIREMENTS

•Before connecting the unit, confirm that the unit supports the intended operating environment.

•If the unit does not operate properly, disconnect the AC adaptor cord and LAN cable, then connect again.

•The unit may not operate in the event of a power failure.

•Do not move the unit while it is in use.

•Satisfactory operation, interoperability, and compatibility cannot be guaranteed with all equipment connected to the unit, nor with all services provided by telecommunications providers over networks connected to the unit.

SECURITY REQUIREMENTS

•Privacy of communications may not be ensured when using the wireless systems.

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Important Information

Additional Information

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the distance between the equipment and receiver.

•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.

RF Exposure Warning:

This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements, it must be installed and operated in accordance with the provided instructions. The installed unit requires minimum 20 cm (8 inch) spacing must be provided between antenna and all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

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		Table of Contents
Table of Contents
1	Overview ...................................................................................................	6
2	Procedure Overview ..............................................................................	12
3	Site Planning ..........................................................................................	14
4	Before Site Survey .................................................................................	25
5	Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696 ................	30
6	After Site Survey ....................................................................................	35
7	Connecting IP Cell Stations ..................................................................	37
8	Registering IP Cell Stations ..................................................................	42
9	Confirming the Status of Air Synchronization for IP Cell
	Stations ...................................................................................................	47
10	Registering Portable Stations ...............................................................	49
11	Wall Mounting .........................................................................................	52
12	Troubleshooting .....................................................................................	55
13	Restarting the IP Cell Station ................................................................	57
A	Network Management ............................................................................	58
B	Packet Control Features ........................................................................	59
C	Guidance for VoIP Installation ..............................................................	60
C.1	VoIP Requirements .........................................................................................................	60
C.2	VoIP Requirements Checklist ........................................................................................	64
D	Information about IP Terminal Maintenance Console ........................	66

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1Overview

System Overview

The IP Cell Station Unit (IP-CS) can be connected to a PBX via a LAN. The IP-CS supports existing DECT 6.0 Portable Stations (PSs) with the same features as using a traditional CS. The IP-CS allows for easy and cost-saving installation using an existing IP network infrastructure.

The IP-CS provides the following:

–Wireless systems using a converged voice and data network infrastructure.

–Wireless branch offices and wireless solutions by long distance installation on larger premises.

–Reliable wireless communication using DECT 6.0 technology over an IP network.

The following is an example of IP-CS installation using an IP network. : Handover is working.

Headquarters

Remote Office 1

IP-CS

IP-CS IP-CS

Switching Hub	Switching Hub
	PSs
Router	Router

IP Network

IP-CS		IP-CS
		PBX
	PS	Router
	PS
		Traditional CS

Switching Hub
IP-CS	IP-CS
PSs	PSs
	IP-CS

PSs

Remote Office 2

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1 Overview

Air Synchronization

It is necessary to establish synchronization for stable operation and handover between IP-CSs and other CSs. As a method of synchronization, air synchronization is used.

Headquarters

Remote Office

IP-CS IP-CS

Switching Hub Router

Router Switching Hub IP-CS

IP Network

PBX

IP-CS IP-CS

Air Synchronization is required

Air Synchronization is not required

CSs are classified into one of the following three classifications for implementing air synchronization:

CS Class	Description

Master CS1 (synchronization	Generates clock signal.
source clock)

Master CS2 (backup for	Receives clock signal from Master CS1 (can also generate
Master CS1)	clock signal if Master CS1 malfunctions).

Slave CS	Receives clock signal from other CSs.

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1 Overview

System Connection Examples

		Connection Example		Characteristics

Using one IP-CS only				• No need to conduct site planning and
When installing only one IP-CS at a remote office.				site survey for air synchronization.
	PBX	Switching Hub	IP-CS

Using multiple IP-CSs		• Need to conduct site planning and site
When creating a new wireless network.		survey for air synchronization.
	IP-CS	IP-CS
PBX	Switching Hub

	IP-CS	IP-CS
Using multiple IP-CSs and traditional CSs			• Need to conduct site planning and site
When adding IP-CSs to an existing wireless network.			survey for air synchronization.
	IP-CS	IP-CS	• Need to update the software version
			of traditional CSs as follows:
PBX	Switching Hub		– KX-T0158: version 4.015 or later
			– KX-T0151: version 4.002 or later
			– KX-TDA0156: version 4.002 or
			later
	IP-CS	IP-CS
	Traditional CS
	Traditional CS

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1 Overview

Names and Locations

Antennas RJ45 Modular DC Jack

CS ID Number (ID: xxxxxxxxxx)

LED

DIP Switch

Unpacking

Unpack the box and check the items below:

Cell Station	1

Wall Mounting Plate	1

Screws	2

Washers	2

LED Indications

	Indication	Color	Description

	STATUS	Green/Red/	CS status indication
		Amber	• OFF: Power Off/CS Software downloading
			• Green ON: Stand-by (no active calls)
			• Slow Green Flashing: Talk (active calls)
			• Moderate Green Flashing: Busy*1
			• Red ON: Fault
			• Slow Red Flashing: Out of Service/Starting up (data link
			establishment ® air synchronization)
			• Moderate Red Flashing: Starting up (power on ® data link
			establishment)
			• Amber ON: Stand-by (unstable synchronization [no active calls])
			• Slow Amber Flashing: Talk (unstable synchronization [active calls])
			• Moderate Amber Flashing: Busy*1 (unstable synchronization)
			CS status indication during the site survey
			• Red ON: The CS is connected to an AC adaptor/PoE device.
			• Red Flashing (60 times per minute): The CS is connected to the
			PBX.
			CS status indication while restarting the CS
			• Red Flashing (120 times per minute): The CS is restarting.

*1	All 8 channels are occupied.
*1

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1 Overview

Maximum Number of Calls

Cell Stations (CSs) determine the area covered by the wireless system. The number of calls that can be made simultaneously through each CS varies depending on the model, as follows:

Cell Station		Maximum Calls		Compatible Portable Station

KX-NCP0158	8		•	KX-TD7685
			•	KX-TD7695
			•	KX-TD7696

Note

For more details about the Portable Station (PS), refer to the Operating Instructions of the PS.

Maximum Number of CSs Supported by PBX

Notice

The CSs are for connection to specified Panasonic PBXs only.

The following number of CSs can be supported by each PBX.

PBX	Connected via	Maximum Number

		KX-NCP0158
		KX-NCP0158

KX-NCP500	LAN	8

KX-NCP1000	LAN	8

Required Distances between Equipment

CAUTION

Maintain the distances listed below between equipment in order to prevent noise, interference or the disconnection of a conversation. (The distance may vary depending on the environment.)

Equipment	Distance

CS and office equipment such as a computer, telex, fax	More than 2 m (6 ft 7 in)
machine, etc.

CS and PS	More than 1 m (3 ft 3 in)

Each CS	More than 3 m (10 ft)

Each PS	More than 0.5 m (1 ft 8 in)

PBX and CS	More than 2 m (6 ft 7 in)

Notice

If multiple CSs cover the same area, the phone connection may become noisy or the number of possible simultaneous calls with PSs may decrease due to interference between the CSs. For details, refer

to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696—Testing the Radio Signal Strength". The required distance between CSs may vary depending on the environment of the installation site and conditions in which the wireless system is used. Conduct a site survey to determine the appropriate distance.

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1 Overview

RF Specification

Item	Description

Radio Access Method	MultiCarrier TDMA-TDD

Frequency Band	1920 MHz to 1930 MHz

Number of Carriers	5

Carrier Spacing	1728 kHz

Bit Rate	1152 kbps

Carrier Multiplex	TDMA, 24 (Tx12, Rx12) slots per frame

Frame Length	10 ms

Modulation Scheme	GFSK

	Roll-off factor=0.5 50 % roll-off in the transmitter

Data Coding for Modulator	Differential Coding

Voice Codec	32 kbps ADPCM (CCITT G.726)

CAUTION

•The CS should not be placed outdoors (use indoors).

•The CS should not be placed near high-voltage equipment.

•The CS should not be placed on a metal object.

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2 Procedure Overview

When connecting the wireless system, use extreme care in conducting the site survey. Site surveys can be conducted using the KX-TD7685/KX-TD7695/KX-TD7696 PS. An incorrectly performed site survey can result in poor service area, frequent noise, disconnection of calls, and synchronization failure for CSs.

1. Investigate the installation site

Refer to "3 Site Planning".

a.Obtain a map of the CS installation site.

b.Identify the service area required by the user on the map.

c.Plan the location of each CS, taking account of distance, building materials, etc.

2.Prepare for site survey

Refer to "4 Before Site Survey".

a.Check and assign the CS ID number to the PS.

b.Assign a channel number to each CS by setting the DIP switches on the back of the CS.

c.Supply electricity to each CS using an AC adaptor or by connecting them to a PoE hub/PoE adaptor.

d.Install each CS temporarily as planned.

Note

•Install at least 2 m (6 ft 7 in) above the floor.

•Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity).

3.Conduct the site survey

Refer to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696".

a.Test the radio signal strength using the PS.

Confirm that the radio signal strength level is "12" near the CS.

Using the KX-TD7685/KX-TD7695/KX-TD7696

Press 1, 9, and POWER for more than 2 seconds.

To survey	Display example:
specific channel	RADIO STRENGTH	RADIO STRENGTH
	RADIO STRENGTH	RADIO STRENGTH
Channel No.	<<< MEASURING >>>	L:12 0000/0100
	<<< MEASURING >>>	CH0 SLOT:06 SYNC
		CS-ID:9005301234
0 to 4		CS-ID:9005301234
0 to 4

b.By walking away from the CS with the PS, check the radio signal strength. The radio signal strength weakens as you walk away from the CS.

c.Map the CS coverage area at radio signal strength levels "3" and "5".

d.Plan the location of the CS so that its clock signal source is within range of the CS where the radio signal strength level is "5".

e.Make sure that the radio signal strength level is greater than "3" at any location within the service area required by the user.

4. Finish the site survey

Refer to "6 After Site Survey".

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2 Procedure Overview

a.Turn off the PS.

b.Stop supplying power, and return all DIP switches of each CS to the OFF position.

5. Connect the CS to the PBX

Refer to "7 Connecting IP Cell Stations".

a.Assign IP address information to the CS using the IP Terminal Maintenance Console.

b.Connect the CS to the PBX over a LAN.

6. Register the CS to the PBX

Refer to "8 Registering IP Cell Stations".

a.Register the CS to the PBX using the Maintenance Console.

b.Assign the Master CSs and set the synchronizing CS search order using the Maintenance Console.

7. Confirm the status of Air Synchronization for the CS

Refer to "9 Confirming the Status of Air Synchronization for IP Cell Stations".

a.Check the status of air synchronization for the CS using the Maintenance Console.

b.If the monitoring results are not satisfactory, relocate the CS or change the CS that it is currently synchronized with to another CS using the Maintenance Console.

8. Connect the PS to the PBX and test the operation

Refer to "10 Registering Portable Stations".

a.Register the PSs to the PBX.

b.Walk around the service area while having a conversation using a registered PS. If noise is frequent or conversations disconnect, relocate the CSs or install an additional CS.

9. Mount the CS on the wall

Refer to "11 Wall Mounting".

a. If there are no problems in testing, mount the CS on the wall.

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3 Site Planning

Choosing the best site for the CS requires careful planning and testing of essential areas. The best location may not always be convenient for installation. Read the following information before installing the unit.

Understanding Radio Waves

Characteristics of Radio Waves

The transmission of radio waves and the CS coverage area depend on the structure and materials of the building.

Office equipment, such as computers and fax machines, can interfere with radio waves. Such equipment may create noise or interfere with the performance of the PS.

The illustration below shows the special transmitting patterns of radio waves.

1.Radio waves are reflected by objects made of materials such as metal.

2.Radio waves are diffracted by objects such as metallic columns.

3.Radio waves penetrate objects made of materials such as glass.

1. Reflection

Column

2. Diffraction

3. Penetration

Relationships Between Radio Waves and Building Structure and Materials

•The CS coverage area is affected more by the building materials and their thickness than the number of obstacles.

•Radio waves tend to be reflected or diffracted by conductive objects and rarely penetrate them.

•Radio waves tend to penetrate insulated objects and are rarely reflected by them.

•Radio waves penetrate thin objects more than thick objects.

•The table below shows the transmission tendency of radio waves when they reach objects made from various materials.

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		3 Site Planning


Object	Material	Transmission Tendency

Wall	Concrete	The thicker they are, the less radio waves
		penetrate them.

	Ferroconcrete	Radio waves can penetrate them, but the more
		iron there is, the more radio waves are reflected.

Window	Glass	Radio waves usually penetrate them.

	Glass with wire net	Radio waves can penetrate them, but tend to be
		reflected.

	Glass covered with	Radio waves are weakened considerably when
	heatresistant film	they penetrate windows.

Floor	Ferroconcrete	Radio waves can penetrate them, but the more
		iron there is, the more radio waves are reflected.

Partition	Steel	Radio waves are reflected and rarely penetrate
		them.

	Plywood, Glass	Radio waves usually penetrate them.

Column	Ferroconcrete	Radio waves can penetrate them, but the more
		iron there is, the more radio waves tend to be
		reflected or diffracted.

	Metal	Radio waves tend to be reflected or diffracted.

Cabinet	Steel	Radio waves are usually reflected or diffracted,
		and rarely penetrate them.

	Wood	Radio waves can penetrate them, but they are
		weakened.

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3 Site Planning

CS Coverage Area for Establishing Conversation Using PSs

The example below shows the size of the area where one CS can cover PSs, if it is installed in an area with no obstacles.

Note

Radio signal strength levels are measured during the site survey (refer to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696").

A Coverage Area

Radio signal strength level is greater than "3".

(About 50 m to 60 m [164 ft to 197 ft])

Gray Zone: Conversation will be intermittent

BGood Coverage Area Radio signal strength level is greater than "8". (About 30 m to 40 m [98 ft to 131 ft])

Good sound quality can be maintained.

COut of Service:

Cannot make/receive calls.

Radio Signal Strength Levels

Level: 11 to 12	Better
Level: 08 to 10	Good
Level: 03 to 07	May receive noise
Level: 01 to 02	Receives noise easily or disconnects
Level: 00	Out of range

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3 Site Planning

Implementing Air Synchronization

CS Coverage Area for Air Synchronization between CSs

The example below shows the size of the area where one CS can synchronize with other CSs, if it is installed in an area with no obstacles.

Note

Radio signal strength levels are measured during the site survey (refer to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696").

A Coverage Area

Radio signal strength level is greater than "3".

(About 50 m to 60 m [164 ft to 197 ft])

Gray Zone: Conversation will be intermittent

BGood Coverage Area

Radio signal strength level is between "5" (about 40 m to 50 m [131 ft to 164 ft]) and "11"

(about 20 m to 30 m [65 ft to 98 ft]). Good synchronization quality

can be maintained.

COut of Service:

Cannot be synchronized.

Radio Signal Strength Levels

Level: 12 or higher	May be reset due to synchronization failure of CSs
Level: 05 to 11	Good
Level: 03 to 04	Air synchronization is established. However, it is necessary to monitor
	the status of synchronization using the Maintenance Console.
	This is necessary because IP-CSs may be reset due to synchronization
	failure if the radio signal strength fluctuates depending on changes in
	the installation environment such as opening/closing doors.
Level: 00 to 02	May be reset due to synchronization failure of CSs

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3 Site Planning

CS Classifications

CSs are assigned to any one of the following three classifications for implementing air synchronization:

CS Class	Description

Master CS1 (synchronization	Generates clock signal.
source clock)

Master CS2 (backup for	Receives clock signal from Master CS1 (can also generate
Master CS1)	clock signal if Master CS1 malfunctions).

Slave CS	Receives clock signal from other CSs.

Synchronization Hierarchy

Air synchronization has a hierarchical structure with a Master CS1 at the top. Therefore, it is necessary to conduct the site survey with extreme care to ensure stable synchronization since one disruption of the radio link could loss of service to a wide area.

	Master CS1	Master CS1
(Master Clock Signal)		(Master Clock Signal)
		Radio Link Loss
	Master CS2		Master CS2
		CSs stop working
Slave CSs	Slave CS	Slave CSs	Slave CS

Search Order (Primary/Secondary)

The search order used for synchronizing CSs must be set. If the CS cannot synchronize with the Primary CS for some reason, it will try to synchronize with the Secondary CS.

CS Class	Primary CS	Secondary CS

Master CS1	None	None

Master CS2	Master CS1	None

Slave CS	Master CS1, Master CS2, or Slave	Master CS1, Master CS2, Slave
	CS	CS, or None

For example, if synchronization is completely lost by malfunction of the Master CS etc., handover will not work and ongoing calls will be disconnected after a while. In addition, new calls cannot be made or received. Therefore, it is recommended to not only assign the Primary CS but also the Secondary CS as an alternative source for synchronizing CSs.

Conditions for Configuring the Air Synchronization

•Master CS2 must be within range of Master CS1.

•It is recommended that Master CSs be placed in the middle of the installation site.

•Both the Primary CS and Secondary CS should be assigned Slave CSs.

•All traditional CSs are automatically assigned and fixed as Master CS1.

•When using IP-CSs and traditional CSs in the same area, make sure that you do not create a Master CS2.

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3 Site Planning

•It is recommended that the number of levels in the synchronization hierarchy is minimized for stable air synchronization. The maximum number of levels is 4.

Notice

A repeater can only receive the clock signal from one source CS (Secondary CS cannot be set). Therefore, when you extend the coverage area using repeaters, minimize the number of IP-CSs that are synchronized with the repeater.

Note

For your convenience, IP-CSs are automatically classified according to the order of their registration to the PBX. Therefore, it is recommended to register the CS that you want to assign to Master CS1 first. For example, when using IP-CSs and traditional CSs in the same area, connect the traditional CSs to the PBX first.