Panasonic WV-SW598A, SW598APJ, WV-SC588A, WV-SW397B, WV-SC387A Installation Manual

Operating Instructions

WV-SC588AWV-SW598A

Network Camera

Model No. WV-SW598A/WV-SW598APJ

WV-SC588A

WV-SW397B

WV-SC387A

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

SW598A

SC588A

SW397B

SC387A

Preface

About the user manuals

There are 2 sets of operating instructions as follows.

• Operating Instructions: Explains how to perform the settings and how to operate this camera.

• Installation Guide: Explains how to install and connect devices.

The screens used in these operating instructions show the case of WV-SW598A. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

About notations

The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.

: The functions with this notation are available when using the model WV-SW598A, WV-SW598APJ. : The functions with this notation are available when using the model WV-SC588A. : The functions with this notation are available when using the model WV-SW397B. : The functions with this notation are available when using the model WV-SC387A.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer and ActiveX are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

• iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other

countries.

• Android is a trademark of Google Inc.

• Firefox is a registered trademark of the Mozilla Foundation.

• SDXC Logo is a trademark of SD-3C, LLC.

• All other trademarks identified herein are the property of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft® Windows® 8.1 is described as Windows 8.1. Microsoft® Windows® 8 is described as Windows 8. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Windows® Ineternet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™.

2 Operating Instructions

Viewer software

It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

Preface

IMPORTANT

• The default setting of “Automatic installation” is “On”. Follow the instructions on page 229 when the

message is displayed on the information bar of the browser.

• When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to

display images from the camera will be displayed. Follow the instructions of the wizard.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 203). Refer to your dealer for the software licensing.

Operating Instructions 3

Table of Contents

1 Monitor images on a PC ..........................................................................7

1.1 Monitor images from a single camera .............................................................................7

1.2 About the “Live” page ......................................................................................................9

1.3 Monitor images from multiple cameras ........................................................................16

2 Monitor images on a cellular phone/mobile terminal .........................17

2.1 Monitor images on a cellular phone ..............................................................................17

2.2 Monitor images on a mobile terminal ............................................................................20

3 Record images on the SD memory card manually .............................28

4 Action at an alarm occurrence ..............................................................30

4.1 Alarm type ........................................................................................................................30

4.2 Action at an alarm occurrence .......................................................................................30

5 Transmit images onto an FTP server ...................................................32

5.1 Transmit an alarm image at an alarm occurrence (Alarm image

transmission) ...................................................................................................................32

5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ...................................................................................................................32

5.3 Save images on the SD memory card when images fail to transmit using the FTP

periodic image transmission function ..........................................................................33

6 Display the log list .................................................................................34

6.1 When “JPEG” is selected for “Recording format” of the SD memory card ..............34

6.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory

card ...................................................................................................................................37

7 Playback of images on the SD memory card ......................................41

7.1 When “JPEG” is selected for “Recording format” of the SD memory card ..............41

7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory

card ...................................................................................................................................44

8 About the network security ...................................................................46

8.1 Equipped security functions ..........................................................................................46

9 Display the setup menu from a PC .......................................................47

9.1 How to display the setup menu .....................................................................................47

9.2 How to operate the setup menu .....................................................................................49

9.3 About the setup menu window ......................................................................................51

10 Configure the basic settings of the camera [Basic] ...........................53

10.1 Configure the basic settings [Basic] .............................................................................53

10.2 Configure the Internet settings [Internet] .....................................................................57

10.3 Configure the settings relating to the SD memory card [SD memory card] ..............59

10.4 Access copy images saved on the SD memory card onto the PC [SD memory card

images] .............................................................................................................................69

10.5 Configure the settings relating to the logs [Log] .........................................................78

10.5.1 How the logs and images are saved depending on the settings for “Alarm” ..................80

10.5.2 How the logs and images are saved depending on the settings for “Manual/

Schedule” .......................................................................................................................81

10.5.3 How the logs and images are saved depending on the settings for “FTP error” ............83

4 Operating Instructions

Table of Contents

11 Configure the settings relating to images and audio [Image/

Audio] ......................................................................................................84

11.1 Configure the settings relating to the image capture mode [JPEG/H.264] (SW598A/

SW598APJ/SC588A) ........................................................................................................84

11.2 Configure the settings related to the aspect ratio (SW397B/SC387A) .......................84

11.3 Configure the settings relating to JPEG images [JPEG/H.264] ..................................86

11.4 Configure the settings relating to H.264 images [JPEG/H.264] ..................................88

11.5 Configure the settings relating to the camera operations [Cam. Function] ..............95

11.6 Configure the settings relating to images and the preset positions [Image/

Position] ...........................................................................................................................99

11.6.1 Configure the settings relating to image quality (“Image adjust” setup menu) .............100

11.6.2 Set mask areas ............................................................................................................107

11.6.3 Configure the settings relating to the preset positions (“Preset position” setup

menu) ...........................................................................................................................110

11.6.4 Configure the settings relating to the auto pan function (“Auto pan” setup menu) .......113

11.6.5 Configure the settings relating to patrol (“Patrol” setup menu) .....................................115

11.6.6 Configure the settings relating to auto track (“Auto track” setup menu) .......................117

11.6.7 Configure the settings relating to direction (“Direction” setup menu) ...........................123

11.6.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ........124

11.6.9 Configure the VIQS setting (“VIQS” setup menu) ........................................................126

11.7 Configure the settings relating to audio [Audio] .......................................................129

12 Configure the multi-screen settings [Multi-screen] ..........................132

13 Configure the alarm settings [Alarm] .................................................134

13.1 Configure the settings relating to the alarm action [Alarm] .....................................134

13.2 Configure the settings relating to the camera action on alarm occurrence

[Alarm] ............................................................................................................................136

13.2.1 Configure the settings relating to Preset per sender (“Preset per sender” setup

menu) ...........................................................................................................................137

13.3 Configure the settings relating to the alarm image [Alarm] ......................................138

13.4 Configure the settings relating to H.264 recording [Alarm] ......................................140

13.5 Configure the settings relating to the alarm output terminal [Alarm] ......................141

13.6 Change the AUX name [Alarm] ....................................................................................142

13.7 Configure the VMD settings [VMD area] .....................................................................143

13.8 Configure the settings relating to the audio detection [Audio detection] ...............147

13.9 Configuration of the settings relating to the E-mail notification [Notification] .......149

13.10 Configure the settings relating to Panasonic alarm protocol [Notification] ...........151

14 Configure the setting relating to the image recognition [Advanced

func.] .....................................................................................................154

14.1 Configure the settings relating to the XML notification [XML notification] .............154

15 Configure the settings relating to the authentication [User

mng.] .....................................................................................................156

15.1 Configure the settings relating to the user authentication [User auth.] ..................156

15.2 Configure the settings relating to the host authentication [Host auth.] ..................157

15.3 Configure the settings relating to the priority stream [System] ...............................159

16 Configure the settings of the servers [Server] ..................................161

16.1 Configure the settings relating to the E-mail server [E-mail] ...................................161

16.2 Configure the settings relating to the FTP server [FTP] ...........................................162

16.3 Configure the settings relating to the NTP server [NTP] ...........................................163

Operating Instructions 5

Table of Contents

17 Configuring the network settings [Network] .....................................166

17.1 Configure the network settings [Network] ..................................................................166

17.2 Configure the HTTPS settings .....................................................................................174

17.2.1 Generation of the CRT key (SSL encryption key) ........................................................175

17.2.2 Generation of the self-signed certificate (security certificate) .......................................176

17.2.3 Generation of CSR (Certificate Signing Request) ........................................................178

17.2.4 Installation of the server certificate ...............................................................................179

17.2.5 Configuration of the connection protocol ......................................................................180

17.3 Access the camera using the HTTPS protocol ..........................................................181

17.3.1 Install the security certificate ........................................................................................181

17.4 Configure the settings relating to DDNS [DDNS] .......................................................188

17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........189

17.4.2 When using the “Viewnetcam.com” service .................................................................191

17.4.3 Procedure to register information for the “Viewnetcam.com” service ...........................191

17.4.4 Checking the information registered for the “Viewnetcam.com” service ......................193

17.4.5 When using “Dynamic DNS Update” ............................................................................193

17.4.6 When using “Dynamic DNS Update(DHCP)” ...............................................................193

17.5 Configure the settings relating to SNMP [SNMP] ......................................................194

17.6 Configure the settings relating to the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................195

17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................196

17.7.1 How to set the schedules .............................................................................................197

17.7.2 How to delete the set schedule ....................................................................................198

18 Configure the settings relating to the schedules [Schedule] ..........200

19 Maintenance of the camera [Maintenance] ........................................203

19.1 Check the system log [System log] .............................................................................203

19.2 Upgrade the firmware [Upgrade] .................................................................................203

19.3 Check the status [Status] .............................................................................................205

19.4 Reset the settings/Reboot the camera [Default reset] ...............................................206

20 Number of users that can concurrently access the unit ..................208

21 Using the CD-ROM ...............................................................................209

21.1 About the CD launcher .................................................................................................209

21.2 Installing Panasonic “IP Setting Software” ................................................................210

21.3 Installing the manuals ..................................................................................................211

21.4 Installing the Viewer software ......................................................................................211

21.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................212

22 About the displayed system log .........................................................214

23 Troubleshooting ...................................................................................218

24 Directory structure of drive B .............................................................231

6 Operating Instructions

1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 181 for further information about the case in which “HTTPS” is selected for

“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 166).

Operating Instructions 7

1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345

IMPORTANT

• To enhance the security, change the password for the user name “admin”. It is recommended to change

this password periodically.

• When displaying multiple H.264 images on a PC, images may not be displayed depending on the

performance of the PC.

Note

• A maximum of 14 users, including users who are receiving H.264 images and users who are receiving

JPEG images, can concurrently access the camera. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)”, the maximum number of users that can concurrently access the camera may be 14 or less users. If 14 users are concurrently accessing the camera, the access limit message will be displayed for users who subsequently attempt to access the camera. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number.

• When “On” is selected for “H.264 transmission” (®page 90), H.264 images will be displayed. When

“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited to 5 fps.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission”

Max. 5fps

When “Off” is selected for “H.264 transmission”

Max. 30fps

8 Operating Instructions

1.2 About the “Live” page

C D

R T U

M N O

I J

1 Monitor images on a PC

[select language] pull-down-menu

The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 53)

[Setup] button

Displays the setup menu. The button will turn green and the setup menu will be displayed.

[Live] button

Displays the “Live” page. The button will turn green and the “Live” page will be displayed.

[Compression] buttons

• [H.264] button: The characters “H.264” on the button will turn green and an H.264 image will be

displayed. When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will be displayed. (®page 90)

• [JPEG] button: The characters “JPEG” on the button will turn green and a JPEG image will be

displayed.

[Stream] buttons

These buttons will be displayed only when an H.264 image is displayed.

• [1] button: The character “1” will turn green and images in the main area will be displayed in

accordance with the setting of “H.264(1)”. (®page 90)

• [2] button: The character “2” will turn green and images in the main area will be displayed in

accordance with the setting of “H.264(2)”. (®page 90)

[Image capture size] buttons

These buttons will be displayed only when a JPEG image is displayed.

Operating Instructions 9

SW598A

SC588A

SW397B

SC387A

SW598A

SC588A

SW397B

SC387A

1 Monitor images on a PC

[VGA] The characters “VGA” will turn green and images in the main area will be

[QVGA] The characters “QVGA” will turn green and images in the main area will be

[1280x960] The characters “1280x960” will turn green and images in the main area will be

[640x360] The characters “640x360” will turn green and images in the main area will be

[320x180] The characters “320x180” will turn green and images in the main area will be

[1280x720] The characters “1280x720” will turn green and images in the main area will be

displayed in VGA size.

displayed in QVGA size.

displayed in 1280 x 960 (pixels).

displayed in 640 x 360 (pixels).

displayed in 320 x 180 (pixels).

displayed in 1280 x 720 (pixels).

[1920x1080]

[800x600]

The characters “1920x1080” will turn green and images in the main area will be displayed in 1920 x 1080 (pixels).

The characters “800x600” will turn green and images in the main area will be displayed in 800 x 600 (pixels).

Note

• The buttons [VGA], [QVGA], and [1280x960] are displayed only when “1.3 mega pixel [4:3]” is

selected for “Image capture mode”.

• The buttons [640x360] and [320x180] are displayed only when “2 mega pixel [16:9]” or “1.3 mega

pixel [16:9]” is selected for “Image capture mode”.

• The button [1280x720] is displayed only when “1.3 mega pixel [16:9]” is selected for “Image capture

mode”.

• The button [1920x1080] is displayed only when “2 mega pixel [16:9]” is selected for “Image capture

mode”.

• When “1920x1080”, “1280x960”, or “1280x720” is selected for the image capture size, it may

become smaller than the actual size depending on the window size of the web browser.

• The buttons [QVGA] and [1280x960] are displayed only when “4:3 (VGA)” or “4:3 (800x600)” is

selected for “Aspect ratio”.

• The button [VGA] is displayed only when “4:3 (VGA)” is selected for “Aspect ratio”.

• The button [800x600] is displayed only when “4:3 (800x600)” is selected for “Aspect ratio”.

• The buttons [1280x720], [640x360], and [320x180] are displayed only when “16:9” is selected for

“Aspect ratio”.

• When “1280x960” or “1280x720” is selected for the image capture size, it may become smaller

than the actual size depending on the window size of the web browser.

[Image quality] buttons

These buttons will be displayed only when a JPEG image is displayed.

• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of

“Image quality setting”. (®page 86)

• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of

“Image quality setting”. (®page 86)

[AUX] buttons

These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 134)

10 Operating Instructions

1 Monitor images on a PC

• [Open] button: The characters “Open” on the button will turn green and the status of the AUX

connector will be open.

• [Close] button: The characters “Close” on the button will turn green and the status of the AUX

connector will be closed.

Note

• The names of “AUX”, “Open” and “Close” can be changed. (®page 142)

[Rec. on SD] button

This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu. (®page 62) Click this button to manually record images on the SD memory card. Refer to page 28 for descriptions of how to manually record images on the SD memory card.

[Log] button

[List/Play] button will become available only when “On” is selected for “Save logs” on the setup menu. (®page 78) When this button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 34 for further information about the log list and for information on how to play images on the SD memory card.

[Multi-screen]

Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (®page 16)

[Zoom] buttons

• : Click this button to adjust the zoom ratio to the “Wide” side.

• : Click this button to set the zoom ratio to x1.0.

• : Click this button to adjust the zoom ratio to the “Tele” side.

[Focus] buttons

•

: Click this button to adjust the focus automatically.

• : Click this button to adjust the focus to the “Near” side.

• : Click this button to adjust the focus to the “Far” side.

Note

• When shooting the following place or the following subjects, focus may not be adjusted

automatically. Adjust the focus manually.

– Shiny or strongly reflective subject – Subject through the glass with dew or smudge – Two subjects whose distances from the camera are different – Less contrast subject (e.g. white wall) – Horizontal-striped subject such as a window blind – Inclined subject – Dark subject

[Auto mode]

Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/tilting/zooming/focusing) is operated or when an action that is to be taken according to the settings for “Self return” (®page 95) or for “Camera action on alarm” (®page 136) starts.

• Auto track: Automatically tracks objects in the shooting area.

Note

• With the Auto track feature, objects moving in the screen are picked out and automatically

tracked.

Operating Instructions 11

1 Monitor images on a PC

• In the following situations, targets may not be able to be tracked, or false detections may occur. – when there is little contrast between the subject and the background – when the dome is dirty or wet – when there are large changes to the lighting intensity – when there are many moving objects other than the subject – when there is a change to the axis of the camera’s lens – when the subject moves directly underneath the camera – when there is harsh flickering – when there are reflections from light entering the dome due to reflections from a window

– when the target is hidden behind a utility pole or other objects – when the subject passes by other moving objects – when the target moves too fast or too slow – when the camera is shaking

• When the zoom ratio is set to the “Tele” side, it may be difficult to obtain accuracy with the auto

tracking function. It is recommended to use the auto tracking function with setting the zoom ratio to the “Wide” side.

• During auto tracking, if the camera is operated using the control pad or by other methods, or if

an alarm occurs, auto tracking is stopped.

• Auto pan: Automatically pans between the start position and the end position set in advance

(®page 113). Even when the camera is operated for zooming or focusing, the camera continues panning. (However, panning will stop when the zoom button (x1) is clicked.)

• Preset sequence: Automatically moves to the preset positions (®page 110) orderly (start from the

lowest preset position number).

• 360 map-shot: Moves 45° horizontally at a time and repeats 8 times to shoot images of each 45°

position (45° x 8 = 360°), and then displays 8 thumbnail images of each 45° position (45° x 8 = 360°) on a newly opened window. When a thumbnail image is clicked, the camera moves to the respective position and live images will be displayed on the “Live” page.

• Preset map-shot: 8 thumbnail images of the preset position 1-8 (®page 110) will be displayed orderly

on a newly displayed window. When a thumbnail image is clicked, the camera moves to the respective position and live images will be displayed on the “Live” page.

or road, or from a backlight

Note

• Do not operate the browser until all the thumbnail images are displayed and the camera returns to

the original position (where the camera was when “360 map-shot” or “Preset map-shot” was carried out).

• When “360 map-shot” is carried out while the camera is moving (panning/tilting), images captured

while panning/tilting may be displayed as the thumbnail display. In this case, stop the current operation and carry out “360 map-shot” again.

• When “Preset map-shot” is carried out with an unregistered preset position (among preset position

1-8), the thumbnail image of the preset position before the unregistered preset position will be displayed. In this case, the camera will not move when the thumbnail image is clicked.

• The camera will not always return to the exactly same position where it was before “360

map-shot” or “Preset map-shot” was carried out. (It may sometimes be slightly different.)

• The window on which the thumbnail images are displayed will close when clicking the following

buttons that can switch the camera channel or reload images: [Live], [Multi-screen], [H.264], [JPEG], [Stream], [Image capture size], [Image quality], [Setup]. To display the thumbnail images again, carry out “360 map-shot” or “Preset map-shot” again.

• Patrol 1-4: Performs patrols 1-4 that were set in advance. (®page 115)

12 Operating Instructions

1 Monitor images on a PC

Control pad/buttons

Left-click on the control pad or buttons to adjust the horizontal/vertical position of the camera (panning/ tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control pad. When the tilt reaches a certain angle, the image is automatically turned upside-down (digital flip function). It is also possible to pan/tilt the camera by dragging the mouse. Zoom and focus can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. When a left/right area is right-clicked, the focus will be adjusted to the Near/Far side. Zoom can also be adjusted using the mouse wheel.

[Brightness] buttons

Available range: 0 - 255

•

button: Images become darker.

• button: The adjusted brightness will return to the default brightness (64).

•

[Preset]

Select a preset position from the pull-down menu and click the [Go] button. The camera will move to the selected preset position (®page 110). “H” next to the preset position number indicates the home position. When “Home position” is selected, the camera will move to the home position. (®page 95) When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the preset position number.

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 53)

Alarm occurrence indication button

This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 30) The blinking of the alarm occurrence indication button is not related to other alarm occurence indications (such as SD memory card recordings and e-mail forwarding) so each setting needs to be confirmed.

Full screen button

Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

button: Images become brighter.

Note

• The following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.

• When it takes longer than the specified period to obtain the snap shot picture due to the network

environment, the snap shot picture may not be displayed.

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/ reception” on the setup menu. (®page 129)

When this button is clicked, the button will turn into the heard on the PC. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor

button and audio from the camera will not be

Operating Instructions 13

1 Monitor images on a PC

Note

• The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.

Audio output button

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 129) The button will blink during the audio transmission.

When this button is clicked, the button will turn into the button and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have

passed, the audio transmission will automatically stop. To turn the audio transmission function on, click the Audio output button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 129)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

SD recording status indicator

The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 59)

Main area

Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 54) In addition, when being adjusted, the status of brightness (®page 55), camera position (®page 97), and the preset ID (®page 112) will be displayed as well as the characters configured for “Camera title on screen” (®page 54). The number of lines for the display is 3. Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The camera moves to adjust the position in order to set the clicked point as the center. When selecting an area in the main area by dragging the mouse, the selected area will be located at the center of the main area. In this case, the zoom ratio will be adjusted automatically. Zoom can be adjusted using the mouse wheel. When the main area of the “Live” page is right-clicked, “Auto track” starts for the clicked object. Depending on the targeted object or its surroundings, “Auto track” may not perform normally.

Note

• When the camera is operated by a user with a low access level, images displayed on the screen

may be changed temporarily. This does not affect operation of the camera.

• When the displayed image is being zoomed in more than 30x, the clicked point may not always be

located at the center of the main area.

• When the mouse is dragged to move the camera beyond its operable range, the camera will move

to the requested direction and will stop at the end of the operable range. Then, the zoom ratio of the displayed image will automatically be adjusted.

14 Operating Instructions

1 Monitor images on a PC

• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically

changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 156)

Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the “Image/Audio” page. Refer to page 129 for the permission level of audio.

As the tilt angle approaches 90°, because the difference between the specified position and the actual direction the camera is moving increases, the camera may not move to the specified angle of view.

Operating Instructions 15

A B

1 Monitor images on a PC

1.3 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 132)

IMPORTANT

• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable

for images from cameras with Pan/Tilt/Zoom functions.

• When the power is turned off or the LAN cable is disconnected while displaying images, displaying

images on a multi-screen from the “Live” page will become unavailable.

Note

• When displaying images on a 4-screen, panning, tilting and zooming operations become available only

for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/support/info/) for further information about the compatible cameras and their versions.

• Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

• When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will

be displayed altered vertically to the aspect ratio of “4:3”.

• “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording

images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/support/info/).

1. Click the desired [Multi-screen] on the “Live” page.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

16 Operating Instructions

To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” or “Back” to display 1 screen of the camera. Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens. Click a camera title. Live images from the camera corresponding to the clicked camera title will be displayed on the “Live” page of the newly opened window.

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the unit using a cellular phone via the Internet and monitor images (JPEG only) from the unit on the screen of the cellular phone. It is also possible to refresh images to display the latest image.

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 156)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 166)

Operating Instructions 17

A B C D E

2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/mobile”

cellular phone.

→ Images from the camera will be displayed.

or “http://Host name registered in the DDNS server/mobile” using a

Functions Outline of functions

A Pan/tilt

B Zooming control

18 Operating Instructions

Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key.

It is possible to perform zooming operations of the camera by pressing “*” or “#”.

SW598A

SC588A

SW397B

SC387A

2 Monitor images on a cellular phone/mobile terminal

Functions Outline of functions

C Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera

images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is

selected for the camera image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be

unavailable.

D Resolution control Changes the image capture size by pressing the dial key “0”.

E Image quality

control

F Home position

G Preset

H AUX control

• Image in the aspect ratio of “4:3”

Changes the image capture size between 320x240 (default) and 640x480.

• Image in the aspect ratio of

“16:9”

Changes the image capture size between 320x180 (default) and 640x360.

• Image in the aspect ratio of

“4:3 (VGA)”

Changes the image capture size between 320x240 (default) and 640x480.

• Image in the aspect ratio of

“4:3 (800x600)”

Changes the image capture size between 320x240 (default) and 640x480.

• Image in the aspect ratio of

“16:9”

Changes the image capture size between 320x180 (default) and 640x360.

It is possible to change the image quality between “Quality1” and “Quality2”. (®page 86)

The camera will move to the home position (®page 95). Home position will be displayed only when home position is set.

The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel. (The dial key numbers are not displayed for Preset No 5 or greater. Only preset IDs will be displayed for them.) (®page 110)

Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 134)

Operating Instructions 19

SW598A

SC588A

2 Monitor images on a cellular phone/mobile terminal

Note

• Some cellular phones cannot change the image capture size even when resolution is changed by

resolution control.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a cellular phone.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

“9 Low” for “Image quality setting” of “JPEG” (®page 86) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet.

When “User auth.” is set to “On” (®page 156), only users with the access level of “1. Administrator” or “2. Camera control” will be displayed.

2.2 Monitor images on a mobile terminal

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG only) from the camera on the screen of the mobile terminal. Images are refreshed automatically to display the latest image. The compatible mobile terminals are shown as follows. (As of February, 2013)

– iPad, iPhone, iPod touch (iOS 4.2.1 or later) – Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/).

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 156)

• When “2 mega pixel [16:9]” is selected for “Image capture mode”, the maximum image capture size is

640x360.

Note

• It is necessary to configure the network settings of the mobile terminal in advance to connect to the

Internet and monitor images from the camera. (®page 166)

20 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/cam”

or “http://Host name registered in the DDNS server/cam”*2 using a

mobile terminal.

→ Images from the camera will be displayed.

Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area D, buttons to operate those functions are displayed. Zoom operation area Buttons to operate the zoom are displayed. Function selection area Displays the functions that can be operated. When a function is selected from here it is displayed in the operation buttons area B.

Operating Instructions 21

C D

B E

2 Monitor images on a cellular phone/mobile terminal

2. Click the button of the function that you want to operate.

Pan/Tilt Preset Resolution control AUX control Focus display Zoom display

Each function is explained below.

22 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be

adjusted in each direction with the , , , and buttons.

Preset Press the

button to display the buttons used to select the preset position on the screen. Camera

images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.

• Only position numbers 1-4 for the preset positions are displayed.

• Only registered preset positions are displayed. Unregistered preset positions are not displayed.

Operating Instructions 23

SW598A

SC588A

SW397B

SC387A

2 Monitor images on a cellular phone/mobile terminal

Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.

Image capture mode

• “2 mega pixel [16:9]” images: Changes the image capture size between 320x180 and 640x360

(default).

• “1.3 mega pixel [16:9]” images: Changes the image capture size between 320x180, 640x360

(default), and 1280x720.

• “1.3 mega pixel [4:3]” images: Changes the image capture size between 320x240, 640x480

(default), and 1280x960.

• Image in the aspect ratio of “4:3 (VGA)”: Changes the image capture size between 320x240,

640x480 (default), and 1280x960.

• Image in the aspect ratio of “4:3 (800x600)”: Changes the image capture size between 320x240,

800x600 (default), and 1280x960.

• Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180, 640x360

(default), and 1280x720.

24 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

AUX control Press the

output terminals can be controlled with the

button to display the buttons used to operate the AUX output on the screen. The AUX

and buttons.

This function is only displayed when “Terminal 3” is set to “AUX output” on the settings menu. (®page 134)

Operating Instructions 25

2 Monitor images on a cellular phone/mobile terminal

Focus display Press the button to display the buttons used to operate the focus on the screen. The camera’s

focus can be operated with the , , and buttons.

26 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

Zoom display The camera’s zoom can be operated with the , , and buttons.

Note

• You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds

• When the resolution is changed by the resolution control, the displayed resolution changes but the

image size remains the same.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a mobile terminal.

• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,

selecting “9 Low” for “Image quality setting” of “JPEG” (®page 86) may sometimes solve this problem.

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

Only when accessing the camera via the Internet.

Operating Instructions 27

3 Record images on the SD memory card manually

Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. (®page 62) It is possible to select “JPEG”, “H.264(1)”, or “H.264(2)” on “Recording format” of the setup menu. (®page 61) When “JPEG” is selected for “Recording format”, still image data are recorded. When “H. 264(1)” or “H.264(2)” is selected, video data are recorded. Images recorded on the SD memory card can be copied onto the PC. (®page 69)

1. Display the “Live” page. (®page 7)

2. Click the [SD] button.

→ The SD recording window will open.

3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator

will light red (®page 9) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page. (®page 59)

4. Click the [Stop] button to stop saving images on the SD memory card.

® The SD recording status indicator will turn off.

5. Click the [Close] button to close the window.

28 Operating Instructions

3 Record images on the SD memory card manually

Note

• Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]

tab and logging in from the user authentication window (®page 69). The destination to save image data is a fixed directory on Drive B. (®page 231)

• When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may

not start. In this case, click the [Start] button again.

Operating Instructions 29

4 Action at an alarm occurrence

The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.

4.1 Alarm type

• Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the

camera, the alarm action will be performed when the connected alarm device is activated.

• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.

*VMD stands for “Video Motion Detection”.

• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,

the alarm action will be performed.

• Auto track alarm: According to the conditions set in advance, the alarm action will be performed in the

auto tracking operations.

• Audio detection alarm: When the configured audio detection level is exceeded, the alarm action will be

performed.

4.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page

The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®page 9)

IMPORTANT

• When “Polling(30s)” is selected for “Alarm status update mode” (®page 53), the Alarm occurrence

indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm occurrence.

Notify of alarm occurrences to the device connected to the alarm connector

It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup” section of the [Alarm] tab of the “Alarm” page. (®page 141)

Save images on the SD memory card

When an alarm occurs, images (JPEG/H.264) will be saved on the SD memory card. The settings to save images on the SD memory card can be configured on the [SD memory card] tab (®page 59) of the “Basic” page and the [Alarm] tab of the “Alarm” page. (®page 138)

Transmit an image onto a server automatically

An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the “Alarm image” section on the [Alarm] tab of the “Alarm” page (®page 138) and the [FTP] tab of the “Server” page (®page 162).

30 Operating Instructions

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