Panasonic WV-NP502, WV-NW502S User Manual

Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
No model number suffix is shown in this manual.
Operating Instructions
Network Camera
Model No. WV-NP502
WV-NW502S
WV-NW502SWV-NP502
WV-NP502
2
CONTENTS
Preface ..................................................................... 4
About the user manuals ....................................... 4
Trademarks and registered trademarks ............... 4
Abbreviations ....................................................... 4
Viewer software .................................................... 4
Monitor images on a PC ........................................... 5
Monitor images from a single camera .................. 5
About the "Live" page ........................................... 7
Monitor images from multiple cameras ................ 10
Record images on the SD memory card manually ... 11
Action at an alarm occurrence ................................. 12
Alarm type ......................................................... 12
Action at an alarm occurrence .......................... 12
Transmit images onto an FTP server ....................... 13
Transmit an alarm image at an alarm occurrence
(Alarm image transmission) .............................. 13
Transmit images at a designated interval or
period (FTP periodic image transmission) ........ 13
Save images on the SD memory card when images fail to transmit using the FTP periodic
image transmission function .............................. 14
Display the log list .................................................... 15
About the log list window .................................. 16
Playback of images on the SD memory card ........... 17
About the playback page .................................. 17
About the network security ....................................... 19
Equipped security functions ................................. 19
Display the setup menu from a PC .......................... 20
How to display the setup menu ............................ 20
How to operate the setup menu ........................... 21
About the setup menu window ............................. 22
Configure the basic settings of the camera
[Basic] ...................................................................... 24
Configure the basic settings [Basic] ..................... 24
Configure the settings relating to the SD memory
card [SD memory card] ........................................ 26
Access copy images saved on the SD memory
card onto the PC [SD memory card images] ........ 29
Configure the settings relating to the logs [Log] ... 32 Configure the settings relating to images and audio
[Image/Audio] ........................................................... 36
Configure the settings relating to JPEG images
[JPEG/H.264] (or [JPEG/MPEG-4]) ..................... 36
Configure the settings relating to H.264 images
[JPEG/H.264] ....................................................... 37
Configure the settings relating to MPEG-4 images
[JPEG/MPEG-4] ................................................... 40
Configure the settings relating to images, back
focus and the privacy zone [Image/Privacy] ......... 43
Configure the settings relating to image quality
("Image adjust" setup menu)...............................44
Set mask areas...................................................48
Back focus setting (Back focus setup menu)......49
Configure the settings relating to the privacy zone
(Privacy zone setup menu) .................................50
Configure the settings relating to audio [Audio] ... 51 Configure the multi-screen settings [Multi-screen] ... 53
Configure the alarm settings [Alarm] ........................ 54
Configure the settings relating to the alarm
action [Alarm] ....................................................... 54
Configure the settings relating to the alarm
image [Alarm] ....................................................... 55
Configure the settings relating to the alarm
output terminal [Alarm] ......................................... 57
Change the AUX name [Alarm] ............................ 58
Set the VMD areas [VMD area] ............................ 59
Configuration of the settings relating to the mail
notification [Notification] ....................................... 61
Configure the settings relating to Panasonic
alarm protocol [Notification] .................................. 62
Configure the setting relating to the image
recognition [Advanced func.] .................................... 63
Configure the settings relating to the XML
notification [XML notification] ............................... 63
Configuration of the destination settings of the
face detection [XML notification] .......................... 64
Configuration of the settings relating to the face
detection [Face detection] .................................... 65
Configure the settings relating to the authentication
[User mng.] ............................................................... 66
Configure the settings relating to the user
authentication [User auth.] ................................... 66
Configure the settings relating to the host
authentication [Host auth.] ................................... 67
Configure the settings relating to the priority
stream [System] ................................................... 68
Configure the settings of the servers [Server] .......... 69
Configure the settings relating to the mail server
[Mail] ..................................................................... 69
Configure the settings relating to the FTP server
[FTP] .................................................................... 70
Configure the settings relating to the NTP server
[NTP] .................................................................... 71
Configuring the network settings [Network] .............. 72
Configure the network settings [Network] ............ 72
Configure the settings relating to DDNS
[DDNS] ..................................................................75
Configure the settings relating to SNMP
[SNMP] ..................................................................76
Configure the settings relating to the FTP
periodic image transmission [FTP img. trans.] ..... 77
Configure the schedule settings of the FTP
3
periodic image transmission [FTP img. trans.] ..... 78
Configure the settings relating to the schedules
[Schedule] ................................................................ 80
Maintenance of the camera [Maintenance] .............. 81
Check the system log [System log] ...................... 81
Upgrade the firmware [Upgrade] .......................... 82
Reset the settings/Reboot the camera
[Default reset] ....................................................... 83
Viewing Help ............................................................ 84
Displaying the Help screen .................................. 84
About the displayed system log ............................... 85
Troubleshooting ....................................................... 87
Directory structure of drive B..................................... 95
4

Preface

About the user manuals

The user manuals consist of 2 portions: Operating Instructions (PDF) and Installation Guide. The Operating Instructions contain descriptions of how to operate this product* using a PC via a network and of how to configure the settings.
• WV-NP502: Network camera (for indoors)
• WV-NW502S: Network camera (for under eave installation)
* The windows displayed in these instructions represent WV-NP502. Refer to the installation guide for descriptions of how to install this product and of how to connect to a network. Adobe®Reader®is required to read the PDF files (the operating instructions) on the provided CD-ROM. When the Adobe®Reader®is not installed on the PC, download the latest Adobe®Reader®from the Adobe web site and install it.

T rademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
• Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
• SDHC logo is a trademark.
• Other names of companies and products contained in these operating instructions may be trademarks or regis­tered trademarks of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft®Windows Vista®Business SP1 (32-bit) is described as Windows Vista. Microsoft®Windows®XP Professional SP3 and Microsoft®Windows®XP Home Edition SP3 are described as Windows XP. Windows®Internet Explorer®7.0 and Microsoft®Internet Explorer®6.0 are described as Internet Explorer. Both SD memory card and SDHC memory card are described as SD memory card.

Viewer software

It is necessary to install the viewer software "Network Camera Viewer4" to display images on a PC. This software can be installed directly from the camera or by double clicking "nwcv4setup.exe" on the CD-ROM provided, and then following the on-screen instructions.
Important:
• The default setting of "Automatic installation of Viewer software" is "On". Follow the instructions on page 93 when the message is dis­played on the information bar of the browser.
• When the "Live" page is displayed for the first time, the install wiz­ard of the ActiveX control required to display images from the cam­era will be displayed. Follow the instructions of the wizard.
• When the install wizard is displayed again even after completing the installation of the ActiveX, restart the PC.
• The viewer software used on each PC should be licensed individu­ally. The number of installations of the viewer software from the camera can be checked on the [Upgrade] tab of the "Maintenance" page (page 82). Refer to your dealer for the software licensing.
5

Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

Monitor images from a single camera

Important:
• When the HTTP port number is changed from "80", enter "http://IP address of the camera + : (colon) + port number" in the address box of the browser. (Example: http://192.168.0.11:8080)
• When the PC is in a local network, configure the proxy server setting of the web browser (under "Internet Options…" under "Tools" of the menu bar) to bypass the proxy server for the local address.
Step 3
Press the [Enter] key on the keyboard.
The "Live" page will be displayed. Refer to page 7
for further information about the "Live" page.
When "On" is selected for "User auth.", the authentica­tion window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345
Step1
Start up the web browser.
Step 2
Enter the IP address designated using the Panasonic IP setup software in the address box of the browser.
Example when entering an IPv4 address:
http://URL registered using IPv4 address http://192.168.0.10/
Example when entering an IPv6 address:
http://URL registered using IPv6 address http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
6
Important:
• To enhance the security, change the password for the user name "admin". It is recommended to change this password periodically.
• When displaying multiple H.264 (or MPEG-4) images on a PC, images may not be displayed depending on the performance of the PC.
Note:
• When "H.264" is selected for "Video encoding format", H.264 video will be displayed. When "MPEG-4" is select­ed, MPEG-4 images will be displayed.
• The maximum number of concurrent access user is 14 including users who is receiving H.264 (or MPEG-4) images and users who is receiving JPEG images. Depending on the set values for "Bandwidth control (bit rate)" and "Max bit rate (per client)", the maximum concurrent access number may be less than 14 users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When "Multicast" is selected for "Transmission type" of "H.264" (or "MPEG-4"), only the first user who accessed to monitor H.264 (or MPEG-4) images will be included in the maximum number. The second and sub­sequent users who are monitoring H.264 (or MPEG-4) images will not be included in the maximum number.
• When "On" is selected for "H.264 transmission" (or "MPEG-4 transmission") (pages 37 and 40), H.264 (or MPEG-4) images will be displayed. When "Off" is selected, a JPEG image will be displayed. It is possible to dis­play a JPEG image even when "On" is selected for "H.264 transmission" (or "MPEG-4 transmission"). In this case, the refresh interval of JPEG images will be limited to up to 15 fps.
• The refresh interval may become longer depending on a network environment, PC performance, photographic subject, access traffic, etc.
<Refresh interval of JPEG images> When "On" is selected for "H.264 transmission" (or "MPEG-4 transmission")
When "1.3 mega pixel" is selected for "Image capture mode"
• JPEG (VGA or QVGA): 15 fps
• JPEG (1280x960): 10 fps
When "3 mega pixel" is selected for "Image capture mode"
• JPEG (VGA): 15 fps
• JPEG (1280x960): 10 fps
• JPEG (2048x1536): 1 fps
When "Off" is selected for "H.264 transmission" (or "MPEG-4 transmission")
When "1.3 mega pixel" is selected for "Image capture mode"
• JPEG (1280x960, VGA or QVGA): 30 fps When "3 mega pixel" is selected for "Image capture mode"
• JPEG (1280x960, VGA): 15 fps
• JPEG (2048x1536): 5 fps
7

About the "Live" page

q [Setup] button (*1)
Displays the setup menu. The button will turn green and the setup menu will be displayed.
w [Live] button
Displays the "Live" page. The button will turn green and the "Live" page will be displayed.
e [Multi-screen] buttons
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (page 53)
r [Compression] buttons
[H.264]/[MPEG-4] button: The letters "H.264" (or
"MPEG-4" ) on the button will turn green and an H.264 (or MPEG-4) image will be displayed. When "On" is selected for "H.264 transmission" (or "MPEG-4 transmission") of "H.264(1)" (or "MPEG-4(1)"), , the [H.264] (or [MPEG-4]) button will be displayed. (pages 37 and 40)
[JPEG] button: The letters "JPEG" on the button
will turn green and JPEG image will be dis­played.
t [Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed. [VGA] button: The letters "VGA" will turn green and
images in the main area will be displayed in VGA size.
[QVGA] button: The letters "QVGA" will turn green
and images in the main area will be displayed in QVGA size.
[1280x960] button: The letters "1280x960" will turn
green and images in the main area will be dis­played in 1 280 x 960 (pixels). Depending on the window size of the web browser, it may become smaller than 1 280 x 960 pixels.
[2048x1536] button: The letters "2048x1536" will
turn green and images in the main area will be displayed in 2 048 x 1 536 (pixels). Depending on the window size of the web browser, it may become smaller than 2 048 x 1 536 pixels.
Note:
• The [2048x1536] button will be displayed only when "3 mega pixel" is selected for "Image capture mode". The [QVGA] button will be displayed only when "1.3 mega pixel" is selected for "Image capture mode".
q
w
e
r
t
y
u
i
o
!0
!1
!2 !3 !4 !5 !6 !7
!8
8
y [Zoom] buttons
[x1] button: The letter "x1" will turn green and
images in the main area will be displayed at x1.
[x2] button: The letter "x2" will turn green and
images in the main area will be displayed at x2.
[x4] button: The letter "x4" will turn green and
images in the main area will be displayed at x4.
u [Brightness] buttons (*2)
[–] (darker) button: The displayed image will be
darker.
[Normal] button: The adjusted brightness will return
to the default brightness.
[+] (brighter) button: Image will be brighter.
i [AUX] buttons (*2)
[Open] button: The letters "Open" on the button will
turn green and the status of AUX connector will be open.
[Close] button: The letters "Close" on the button
will turn green and the status of the AUX connec­tor will be closed.
o [Rec. on SD] button (*2)
This button will be displayed only when "Manual" is selected for "Save trigger" on the setup menu. (page 27) Click this button to manually record images on the SD memory card. Refer to page 11 for descriptions of how to manually record images on the SD memo­ry card.
!0 [Log] button (*1)
[List] button will become available only when "On" is selected for "Save logs" on the setup menu. (page 32) When this button is clicked, the log list will be dis­played and images saved on the SD memory card can be played. Refer to page 15 for further information about the log list and for how to play images on the SD memory card.
!1 Camera title
The camera title entered for "Camera title" on the [Basic] tab will be displayed. (page 24)
!2 Alarm occurrence indication button (*2)
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (page 12)
!3 Full screen button
Images will be displayed on a full screen. To return to the "Live" page, press the [Esc] key.
!4 One shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop­up menu will be displayed. It is possible to save the image on the PC by selecting "Save" from the dis­played pop-up menu. When "Print" is selected, printer output is enabled.
!5 Mic input button (*3)
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when "Mic input", "Interactive(Full-duplex)" or "Interactive(Half-duplex)" is selected for "Audio transmission/reception" on the setup menu. (page 51) When this button is clicked, the button will turn into the button and audio from the camera will not be heard. Audio volume can be adjusted (Low/Middle/ High) by moving the volume cursor .
!6 Audio output button (*3)
Turns on/off the audio transmission (play audio from the PC on the camera speaker). This button will be displayed only when "Audio out­put", "Interactive(Full-duplex)" or "Interactive(Half­duplex)" is selected for "Audio transmission/recep­tion" on the setup menu. (page 51) The button will blink during the audio transmission. When this button is clicked, the button will turn into the button and audio from the PC will not be heard. Audio output volume can be adjusted (Low/ Middle/High) by moving the volume cursor .
9
Note:
• When a user is using the audio transmission func­tion with "Interactive(Half-duplex)" selected, the receiver button and the transmission button will be inoperable for the other users. When "Interactive (Full-duplex)" is selected, the transmission button is inoperable for other users.
• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have passed, the audio transmission will automatically stop. To turn the audio transmission function on, click the [Audio output] button again.
• When the camera is restarted, the adjusted volume level (for both the audio transmission and reception) will return to the level that had been set on the [Audio] tab on the setup menu. (page 51)
• Actual volume level will change in three steps even though the volume cursor can be adjusted minutely.
!7 SD recording status indicator
The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording sta­tus indicator will light red. It will go off when the SD recording stops. This indicator will be displayed only when "Manual" is selected for "Save trigger" on the setup menu. (page 27)
!8 Main area
Images from the camera will be displayed in this area. The current time and date will be displayed accord­ing to the settings configured for "Time display for­mat" and "Date/time display format". (page 24) When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will move to locate the clicked point at the center of the main area.
*1 Only operable by users whose access level is
"1. Administrator".
*2 Only operable by users whose access level is
"1. Administrator" or "2. Camera control" when "On" is selected for "User auth." (page 66).
*3 Operable by users who belong to the access level
selected for "Permission level of audio trans./recep." on the [Audio] tab of the "Image/Audio" page. Refer to page 66 for further information about the access level.
Note:
• When operated by a lower access level user, images displayed on the screen may be changed temporarily. This does not affect operation of the camera.
• A zoom operation can be performed using the mouse wheel.
10

Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (page 53)
Important:
• When simultaneously displaying images from 16 cameras on a multi-screen, panning, tilting and zooming are unavailable.
• When displaying images from 4 cameras on a multi-screen, panning, tilting and zooming operations are available only for images from the Panasonic PTZ network cameras.
• Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
• When the power is turned off or the LAN cable is disconnected while displaying images, displaying images on a multi-screen from the "Live" page will become unavailable.
Step1
Click the desired [Multi-screen] button.
Images from the registered cameras will be dis-
played on a selected multi-screen (screen can be split up to 16 areas). The following are instructions when displaying on a 4-split screen.
q To display images on a single screen, click the [Live]
button.
w Click a camera title. Live images from the camera
corresponding to the clicked camera title will be dis­played on the "Live" page of the newly opened win­dow.
q w
11

Record images on the SD memory card manually

Images displayed on the "Live" page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the setup menu. (page 27) Images recorded on the SD memory card can be copied onto the PC. (page 29)
Step1
Display the "Live" page. (page 7)
Step 2
Click the [SD] button in the "SD memory card" box.
The SD recording window will open.
Step 3
Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red while images are being recorded on the SD memory card.
The save interval (frame rate) can be configured on
the [SD memory card] tab of the "Basic" page. ( page 26)
Step 4
Click the [Stop] button to stop saving images on the SD memory card.
Step 5
Click the [Close] button to close the window.
12

Action at an alarm occurrence

The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.
Alarm type
Terminal alarm: When connecting an alarm device such as a sensor to the EXT I/O connector of the camera, the
alarm action will be performed when the connected alarm device is activated.
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
* VMD stands for "Video Motion Detection".
Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm
action will be performed.
Action at an alarm occurrence
Display the alarm occurrence indication button on the "Live" page. (☞ page 8)
The alarm occurrence indication button will be displayed on the "Live" page at an alarm occurrence.
Important:
• When "Polling(30 sec)" is selected for "Alarm status update mode" (page 25), the alarm occurrence indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the "Live" page at an alarm occurrence.
Notify of alarm occurrences to the device connected to the alarm connector
It is possible to output signals from the alarm connector on the rear of the camera and sound the buzzer when an alarm occurs. The settings for the alarm output can be configured in the "Alarm output terminal setup" section of the [Alarm] tab of the "Alarm" page. (page 54)
Transmit an image onto a server automatically
An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the "Alarm image" section of the [Alarm] tab of the "Alarm" page (page 54) and the [FTP] tab of the "Server" page (page 70).
Important:
• Select "FTP error" for "Save trigger" on the [SD memory card] tab when using the SD memory card. When "Alarm input" or "Manual" is selected for "Save trigger", an alarm image will not be transmitted at an alarm occur­rence to the FTP server.
Notify of alarm occurrences by e-mail
Alarm mail (alarm occurrence notification) can be sent at an alarm occurrence to the e-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm mail. An alarm image (still picture) can be sent with the alarm mail as an attached file. The settings for alarm mail can be configured in the "Mail notification" section of the [Notification] tab of the "Alarm" page (page 61) and the [Mail] tab of the "Server" page (page 69).
Notify of alarm occurrences to the designated IP addresses (Panasonic alarm protocol notification)
This function is available only when a Panasonic device, such as the network disk recorder, is connected to the sys­tem. When "On" is selected for "Panasonic alarm protocol notification", the connected Panasonic device will be noti­fied that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the "Alarm" page. (page 62)
13

Transmit images onto an FTP server

Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
Important:
• When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server.
• To transmit images to the FTP server, select "Not use" for "SD memory card", or select "FTP error" for "Save trig­ger" on the [SD memory card] tab of the "Basic" page.

T ransmit an alarm image at an alarm occurrence (Alarm image transmission)

An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an FTP server, it is necessary to configure the settings in advance. The settings for the FTP server can be configured on the [FTP] tab of the "Server" page. (page 70) The alarm image transmission function can be turned on/off in the "Alarm image" section of the [Alarm] tab of the "Alarm" page. (page 54)
Note:
• Depending on the network traffic, the number of the transmitted images may not reach the set number of images to be transmitted.
• Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD mem­ory card.
T ransmit images at a designated interval or period (FTP periodic image trans­mission)
Images can be transmitted at a designated interval or period. To transmit images at a designated interval or period, it is necessary to configure the settings in advance. The settings for the FTP server can be configured on the [FTP] tab of the "Server" page. (page 70) It is possible to determine whether or not to use the FTP periodic image transmission function and to configure the settings relating to alarm images and the schedule on the [FTP img. trans.] tab of the "Network" page. (page 77)
Note:
• Depending on the line speed or the traffic, images may not be transmitted at the designated interval.
• When "On" is selected for both the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Therefore, images may not be transmitted at the interval designated on the "FTP periodic image trans­mission" setting.
14

Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function

Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. Images saved on the SD memory card can be obtained from the [SD memory card] tab of the "Basic" page. (page 26) To use the SD memory recording function featured in Panasonic’s network disk recorder, select "Off" for "FTP peri­odic image transmission" (page 77) and "FTP error" for "Save trigger" (page 27). We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may be.
15

Display the log list

The setting items of the cameras will be displayed in list form.
• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the
alarm type will be displayed.
• Manual log: Logs filed when images have been manually recorded on the SD memory card will be dis-
played.
• FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be displayed.
Each log list can be displayed only when "On" is selected for "Save logs" on the [Log] tab of the "Basic" page (page 32) respectively.
Step1
Display the "Live" page. (page 7)
Step 2
Click the [List] button.
The log list will be displayed in a newly opened win-
dow (log list window).
Important:
• Only a single user can operate the log list window. Other users cannot access the log list window.
Note:
• When "Not use" is selected for "SD memory card", the error log list of manual saving and the FTP peri­odic image transmission function will not be dis­played.
Step 3
Click the desired log type listed below "Log" to display the log list.
The log list of the selected log type will be displayed.
Note:
• When saved images are on the SD memory card, clicking the time and date of the alarm occurrence will display the respective images. (page 17)
Number of the listed logs
16

About the log list window

[Number of the listed logs]
Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed.
Note:
• Enter the desired log number and press the [Enter] key on the keyboard. The log of the designated number will be displayed on the top of the log list.
[Top] button
Click this button to display the log listed at the top.
[Prev. page] button
Click this button to display the previous page of the log list.
Note:
• When the mouse button is held down while placing the mouse pointer on the [Prev. page] button, the displayed log number will be decremented. When the mouse button is released, the decrement of the log number will stop and the log number dis­played at the moment when the mouse button is released will be the top of the currently displayed page.
[Next page] button
Click this button to display the next page of the log list.
Note:
• When the mouse button is held down while placing the mouse pointer on the [Next page] button, the dis­played log number will be incremented. When the mouse button is released, the increment of the log number will stop and the log number dis­played at the moment when the mouse button is released will be the top of the currently displayed page.
[Last] button
Click this button to display the log listed at the bottom.
[Time & date]
Time and date when each log has been filed will be dis­played.
Note:
• When "Off" is selected for "Time display format" (page 24), time and date of alarm occurrence will be displayed in 24-hour format.
• The recording timing of logs are as follows. Alarm log: Alarm occurrence time and date will be
filed as a log.
Manual log: Time and date when recording of
images onto the SD memory card started will be filed as a log. When recording are performed sequentially, logs will be filed every one hour.
FTP trans. error log: Logs will be filed every one
hour.
[Event]
The event type will be displayed. The event types will be displayed only when displaying the alarm log list.
TRM1: Alarm by alarm input to terminal 1 TRM2: Alarm by alarm input to terminal 2 TRM3: Alarm by alarm input to terminal 3 VMD: Alarm by VMD alarm COM: Alarm by command alarm
[SD memory card]
Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as "Remaining capacity" on the [SD memory card] tab. (page 28)
[Delete] button
Click this button to delete the currently displayed log list. When using the SD memory card, images associated with the log list will also be deleted.
Important:
• When many images are saved on the SD memory card, it will take some time to complete the deletion.
• In the process of the deletion, only logs will be saved, and it is impossible to save images newly.
• Do not turn off the power of the camera until the deletion is complete. When the power of the camera is turned off in the process of the deletion, some images may remain on the SD memory card. In this case, click the [Delete] button on the same log list window used to delete the logs.
[Download] button
Click this button to download all logs of the selected log list as a file onto the PC.
[Close] button
Click this button to close the log list window.
17

Playback of images on the SD memory card

When clicking a time and date listed on the log list window, the "Live" page will turn to the "Playback" page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
Important:
• Refresh interval of images may become slow during playback or download.
• When many images are saved on the SD memory card, it may take time to display images on the "Playback" page.
• Even when the size of the images saved on the SD memory card is "QVGA" or "1280x960", the images will be played in VGA size on the "Playback" page. Therefore, images may look coarse on the "Playback" window.
• When playing images by selecting an FTP error log on the log list, images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the "Transmission interval" setting on the [FTP img. trans.] tab is "1min" or less.

About the playback page

Number of images
When clicking a time and date listed on the log list win­dow, total number of images associated with the clicked time and date, and the number of the currently dis­played image will be displayed.
Note:
• Enter the desired number of image and press the [Enter] key on the keyboard. The image of the desig­nated number will be displayed.
[REW] button
Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is
clicked during fast playback/fast reverse playback, play­back speed will return to the normal playback speed.
[REV PLAY] button
Images will be played in reverse sequential order.
[PLAY] button
When this button is clicked, images will be played in sequential order.
[FF] button
Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is clicked during fast playback/fast reverse playback, play­back speed will return to the normal playback speed.
Number of images
18
[TOP] button
The first image will be displayed.
[PREV IMAGE] button
The previous frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame previous to the currently displayed frame will be displayed.
Note:
• When the mouse button is held down while the mouse pointer is on this button, the image number will be incremented. When the mouse button is released, the decrement­ing of the image number will stop and the image cor­responding to the currently displayed number will be displayed.
[PAUSE] button
Playback will be paused when this button is clicked dur­ing playback. Playback will resume when this button is clicked during pausing.
[STOP] button
Playback will stop and the "Playback" window will turn to the "Live" page.
[NEXT IMAGE] button
The next frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame next to the currently displayed frame will be dis­played.
Note:
• When the mouse button is held down while the mouse pointer is on this button, the image number will be incremented. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.
[Last] button
The last image will be displayed.
SD card
[Start] button
The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (page 32) The following window will be displayed when the [Start] button is clicked. Select the image to be downloaded, and then click the [OK] button.
All: All images saved at the selected time and date will
be downloaded.
Current image: Only the currently displayed image will
be downloaded.
Download range: Images in the designated range of
number of images will be downloaded. Enter a number of the image to be downloaded, and then click the [OK] button.
Note:
• When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.
[Browse] button
When successfully logged in after the user authentica­tion process, a folder on the SD memory card in which images are saved will be displayed. (page 29)
19

About the network security

Equipped security functions

The following security functions are featured in this camera.
q Access restrictions by the host authentication and the user authentication
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to "On". (pages 66 and 67)
w Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number. (page 73)
Important:
• Design and enhance security countermeasures to prevent leakage of information such as image data, authenti­cation information (user name and password), alarm mail information, FTP server information, DDNS server information, etc.
Note:
• When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the same IP address (PC), access to the camera will be denied for a while.
20

Display the setup menu from a PC

The settings of the camera can be configured on the setup menu.
Important:
• The setup menu is only operable by users whose access level is "1. Administrator". Refer to page 66 for how to configure the access level.

How to display the setup menu

Step1
Display the "Live" page. (page 7)
Step 2
Click the [Setup] button on the "Live" page.
The window with the user name and password entry
fields will be displayed.
Step 3
Click the [OK] button after entering the user name and the password.
The setup menu will be displayed.
Refer to page 22 for further information about this menu.
21
Step1
Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the setup page dis­played in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
Step 2
Complete each setting item displayed in the frame on the right of the window.
Step 3
After completing each setting item, click the [Set] button to apply them.
Important:
• When there are two or more [Set] and [Execute] but­tons on the page, click the respective button to the edited setting item.
<Example>
When completing the setting items in field A, click the [Set] button (A-1) below field (A). The edited settings in field A will not be applied unless the [Set] button (A-1) below field (A) is clicked. In the same manner as above, click the [Set] button (B-1) below field B when completing the setting items in field B.

How to operate the setup menu

B
A
B-1
A-1
Menu buttons Setup page
22

About the setup menu window

q [Live] button
Displays the "Live" page.
w [Basic] button
Displays the "Basic" page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the "Basic" page. (page 24)
e [Image/Audio] button
Displays the "Image/Audio" page. The settings relat­ing to image capture size and image quality of JPEG/H.264 (or MPEG-4) camera images can be configured on the "Image/Audio" page. (page 36)
r [Multi-screen] button
Displays the "Multi-screen" page. The cameras from which images are to be displayed on a multi-screen can be registered on the "Multi-screen" page. ( page 53)
t [Alarm] button
Displays the "Alarm" page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be con­figured on the "Alarm" page. (page 54)
y [Advanced func.] button
Displays the "Advanced func." page. The setting relating to the XML notification, destinations of infor­mation about the face detection and the settings relating to the face detection can be configure on the "Advanced func." page. (page 63)
u [User mng.] button
Displays the "User mng." page. The settings relating to the authentication such as users and PCs restric­tions for accessing the camera can be configured on the "User mng." page. (page 66)
i [Server] button
Displays the "Server" page. The settings relating to the mail server, the FTP server and the NTP server to which the camera accesses can be configured on the "Serve" page. (page 69)
o [Network] button
Displays the "Network" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmis­sion can be configured on the "Network" page. (page 72)
!4 Setup page
!3 Status display
area
q [Live] button w [Basic] button
e [Image/Audio] button r [Multi-screen] button t [Alarm] button y [Advanced func.] button u [User mng.] button
i [Server] button o [Network] button
!0 [Schedule] button !1 [Maintenance] button !2 [Help] button
23
!0 [Schedule] button
Displays the "Schedule" page. On the "Schedule" page, it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function. (page 80)
!1 [Maintenance] button
Displays the "Maintenance" page. System log check, firmware upgrade and initialization of the setup menu can be carried out on the "Maintenance" page. (page 81)
!2 [Help] button
Displays the "Help" page. (page 84)
!3 Status display area
The title of the camera whose settings are currently being configured will be displayed.
!4 Setup page
Pages of each setup menu will be displayed. There are tabs for some setup menus. When the underlined item is clicked, the correspond­ing help page will be displayed.
24

Configure the basic settings of the camera [Basic]

The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the "Basic" page. The "Basic" page has 3 tabs; the [Basic] tab, the [SD memory card] tab and the [Log] tab.

Configure the basic settings [Basic]

Click the [Basic] tab on the "Basic" page. (pages 20 and 21: How to display/operate the setup menu) The settings such as the camera title, time and date, etc. can be configured on this page.
[Camera title]
Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will be displayed in the status display area.
Available number of characters: 0 - 20 characters Default: WV-NP502
(WV-NW502S appears for WV-NW502S.)
[Date/time]
Enter the current time and date. When "12h" is selected for "Time display format", "AM" or "PM" can be selected. Available range: Jan/01/2008 0:00:00 - Dec/31/2035
23:59:59
[Time display format]
Select the time display format from "12h", "24h" and "Off". Enter the current hour reflecting this setting when entering the current time and date for "Date/time". To hide time and date, select "Off".
Default: 24h
[Date/time display format]
Select a date/time display format. When "2009/04/01 13:10:00" is set for "Date/time" after selecting "24h" for "Date/time display format", time and date will be respectively displayed as follows.
DD/MM/YYYY: 01/04/2009 13:10:00 MM/DD/YYYY: 04/01/2009 13:10:00 DD/Mmm/YYYY: 01/Apr/2009 13:10:00 YYYY/MM/DD: 2009/04/01 13:10:00 Mmm/DD/YYYY: Apr/01/2009 13:10:00 Default: Mmm/DD/YYYY
[Summer time (daylight saving)]
Select "In" or "Out" to determine whether or not to apply daylight saving time. In: Applies summer time. An asterisk (*) will be dis-
played on the left side of the displayed time and date.
Out: Does not apply summer time. Default: Out
[Camera title on screen]
Select "On" or "Off" to determine whether or not to dis­play the camera title on the screen. When "On" is selected, the character string entered for "Camera title on screen(0-9,A-Z)" will be displayed at the position selected for "OSD position".
Default: Off
[Camera title on screen(0-9,A-Z)]
Enter a character string to be displayed on the image.
Available number of characters: 0 - 16 characters Available characters: 0-9, A-Z and the following
marks. !"# $% &'()*+,-./:; =?
Default: None (blank)
25
[OSD position]
• OSD position
Select the position where the time and date and a char­acter string to be displayed on the image of the "Live" page. Upper left: The above information will be displayed at
the upper left corner of the main area on the "Live" page.
Lower left: The above information will be displayed at
the lower left corner of the main area on the "Live" page.
Upper right: The above information will be displayed at
the upper right corner of the main area on the "Live" page.
Lower right: The above information will be displayed at
the lower right corner of the main area on the "Live" page.
Default: Upper left
• Character size
Select the character size of the entered character string to be displayed at the selected OSD position on the image of the "Live" page.
Large: The character size will become large size. Middle: The character size will become standard size. Small: The character size will become small size. Default: Middle
[Brightness status display]
Select "On" or "Off" to determine whether or not to dis­play the status of brightness on images displayed on the "Live" page when adjusting brightness.
Default: On
[Upside-down]
Select "On" or "Off" to determine whether or not to dis­play vertical-flip images.
Default: Off
[Link/Access LED]
Determine whether or not to use the following LEDs. Select "On" to use the following LEDs to check the oper­ational status by lighting them. Select "Off" to turn off the LEDs at all times.
• Power LED
• Link LED
• Access LED
• SD memory card error LED/ABF LED
Default: On
Note:
Power LED [Green]: This LED will light when the power is on.
Link LED [Orange]: This LED will light when com­munication with the connected device is available.
Access LED [Green]: This LED will light when accessing a network.
SD memory card error LED/ABF LED [Red]: Lights when an error occurred in the SD memory card. This LED will blink in the process of the auto back focus function and blinking will stop when the focus adjustment is complete.
[Alarm status update mode]
Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator will be displayed to notify of the camera status. Polling(30sec): Updates the status each 30 seconds
and provide notification of the camera status.
Real time: Provide notification of the camera status
when the status has changed.
Default: Real time
Note:
• Depending on the network environment, notification may not be provided in real time.
[Alarm status reception port]
When selecting "Real time" for "Alarm status update mode", designate a port number to which the status change notification is to be sent.
Available port number: 1 - 65 535 Default: 31 004
[Automatic installation of viewer software]
Determine whether or not to install the viewer software from this camera. On: Installs the viewer software from the camera auto-
matically.
Off: The viewer software cannot be installed from the
camera.
Default: On
26
SD memory card
[SD memory card]
Select "Use" or "Not use" to determine whether or not to use the SD memory card.
Default: Use
Important:
• Select "Not use" when operating without a SD mem­ory card.
• Before removing the SD memory card from the cam­era, it is necessary to select "Not use" first.
• After inserting the SD memory card, it is necessary to select "Use" to use the SD memory card.
• When playing or downloading images saved on the SD memory card, it is necessary to select "On" for "Save logs" on the [Log] tab (page 32) in advance.
• When the image refresh interval is short, notifica­tion/recording timing or interval may become incor­rect. Notification/recording may also not be per­formed correctly as configured when multiple users are receiving images. In this case, set the refresh interval longer.
• There are limited times to overwrite on an SD mem­ory card. When having a high frequency of overwrit­ing, the lifetime of the SD memory card may become shorter.
[Remaining capacity notification]
When the mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/20%/10%/5%/2%
Default: 50%
Note:
• Notification will be provided each time the remaining capacity of the SD memory card reached the values above. For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%, 5% and 2% when "50%" is selected. Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value.

Configure the settings relating to the SD memory card [SD memory card]

Click the [SD memory card] tab on the "Basic" page. (pages 20 and 21: How to display/operate the setup menu) The settings relating to the SD memory card can be configured on this page.
Important:
• It is impossible to display images and to receive/ transmit audio between the camera and the PC when the viewer software "Network Camera View4" is not installed on the PC.
• The number of the viewer software installations can be checked on the [Upgrade] tab of the "Maintenance" page.
27
[Save trigger]
Select a trigger to save images on the SD memory card from the following. FTP error: Saves images when images have failed to
transmit to the FTP server by the FTP periodic image transmission function.
Alarm input: Saves images at an alarm occurrence. Manual: Saves images manually. Default: FTP error
Note:
• Select "FTP error" when images are to be transmit­ted to the FTP server at an alarm occurrence.
[Overwrite]
Determine whether or not to overwrite when the SD memory card becomes full. This setting is available only when "Manual" is selected for "Save trigger". On: Overwrites when the SD memory card becomes
full. (The oldest image is the first to be overwritten.)
Off: Stops saving images on the SD memory card when
the SD memory card becomes full.
Default: Off
Note:
• The overwrite setting will be as follows according to the "Save trigger" setting.
FTP error: Will not be overwritten. Alarm input: Will be overwritten. Manual: Can be determined by selecting "On" or
"Off" for "Overwrite".
[File name]
Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. File name: ["Entered file name" + "Time and date
(year/month/day/hour/minute/second)"] + "Serial number"
Available number of characters: 1 - 8 characters
Note:
• When "FTP error" is selected for "Save trigger", the file name entered for "File name" on the [FTP img. trans.] tab of the "Network" page will be used for the file name of the image saved on the SD memory card.
[Image saving interval/Number of images to be saved]
• Image saving interval
When "Alarm input" or "Manual" is selected for "Save trigger", select an interval (frame rate) of saving images on the SD memory card from the following.
0.1fps/0.2fps/0.33fps/0.5fps/1fps
Default: 1fps
• Number of images to be saved
Select a number of alarm images to be saved on the SD memory card from the following. 10pics/20pics/30pics/50pics/100pics/200pics/300pics/ 500pics/1000pics/2000pics/3000pics
Default: 100pics
Note:
• "Number of images to be saved" can be configured only when "Alarm input" is selected for "Save trig­ger".
[Image capture size]
When "Manual" is selected for "Save trigger", determine the resolution of image to be saved on the SD memory card from "QVGA", "VGA" or "1280x960".
Default: VGA
Note:
• When "FTP error" is selected for "Save trigger", images will be saved with the image capture size selected on the [FTP img. trans.] tab of the "Network" page.
• When "Alarm input" is selected for "Save trigger", images will be saved with the image capture size selected on the [Alarm] tab of the "Alarm" page.
• "QVGA" is available only when "1.3 mega pixel" is selected for "Image capture mode".
28
SD memory card information
[Remaining capacity]
Total capacity and remaining capacity of the SD memo­ry card will be displayed. Depending on the status of the SD memory card, the size indications will differ as follows.
Indication Description
--------KB/--------KB No SD memory card is insert­ed.Failed to obtain available capacity due to error, etc.
********KB/********KB The SD card memory is unfor-
matted, or locked, etc.
Note:
• When "Off" is selected for "Overwrite" and the avail­able size of the SD memory card has reached "0 KB", images will not be saved on the SD memory card. When the notification function is on, a notifica­tion mail will be sent to the registered addresses when the SD memory card becomes full. (pages 61 and 62)
[Format]
To format the SD memory card, click the [Execute] but­ton.
Important:
• Before formatting the SD memory card, it is neces­sary to select "Use" for "SD memory card" on the [SD memory card] tab of the "Basic" page (page
26) and "Off" for "FTP periodic image transmission" on the [FTP img. trans.] tab of the "Network" page (page 77).
• Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory card that has not been for­matted on the [SD memory card] tab, the following functions may not work correctly.
• Save/obtain images that failed to transmit to the FTP server using the FTP periodic image trans­mission function
• Save/obtain alarm images
• Save/obtain images saved manually
• Save/obtain the alarm logs, the manual logs, the FTP error logs and the system logs
• Save/obtain images recorded using the SD memory recording function of Panasonic's net­work disk recorder.
• Play/download images on the SD memory card
• It is impossible to access the SD memory card dur­ing the process of formatting.
• All data saved on the SD memory card will be delet­ed when the SD memory card is formatted.
• Do not turn off the power of the camera during the process of formatting.
• After formatting the SD memory card, the available capacity may be smaller than the original capacity since the default directory is automatically created in the SD memory card.
• Recommended SD memory card Manufactured by Panasonic SDHC memory card:
4 GB, 8 GB, 16 GB, 32 GB
SD memory card:
64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2 GB
(except miniSD card and microSD card)
• Use a SD memory card formatted compliant with the SD memory card standard at the default.
SD memory card images
[Access img.]
Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 29 for how to access images.
29
Access copy images saved on the SD memory card onto the PC [SD mem­ory card images]
Click the [SD memory card] tab on the "Basic" page. (pages 20 and 21: How to display/operate the setup menu) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select "Allow" for "FTP access to camera" on the [Network] tab of the "Network" page. (page 73)
Important:
• It may sometimes be impossible to operate when another user is accessing images on the SD memory card. In this case, retry later.
• Depending on the settings of a proxy server or a firewall, images may not be obtained via a network. In this case, refer to the network administrator.
Step1
Click the [Execute] button of "Access img.".
The user authentication window will be displayed.
Step 2
Click the [OK] button after entering the user name and the password.
The folder in which images are to be saved will be
displayed.
Note:
• When logging in the camera to access images, drive B will be displayed first. Images are saved in different directories according to "Save trigger". Move to the directory corresponding to the desired images and copy them. Refer to page 95 for further information about the directory structure.
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