Panasonic WV-NP304 User Manual

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

No model number suffix is shown in this manual.

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04

Network Camera

Installation Guide

Model No. WV-NP304

(Lens is option.)

2

The lightning flash with arrow­head symbol, within an equilater­al triangle, is intended to alert the
user to the presence of uninsu­lated "dangerous voltage" within
the product's enclosure that may
be of sufficient magnitude to con­stitute a risk of electric shock to
persons.

The exclamation point within an
equilateral triangle is intended to
alert the user to the presence of
important operating and mainte­nance (servicing) instructions in
the literature accompanying the
appliance.

WARNING:

• This apparatus must be earthed.

• To prevent fire or electric shock hazard, do not
expose this apparatus to rain or moisture.

• The apparatus should not be exposed to drip­ping or splashing and that no objects filled with
liquids, such as vases, should be placed on the
apparatus.

• All work related to the installation of this prod­uct should be made by qualified service per­sonnel or system installers.

• The connections should comply with local elec­trical code.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC

SHOCK DO NOT OPEN

We declare under our sole responsibility that the product
to which this declaration relates is in conformity with the
standards or other normative documents following the
provisions of Directives 2006/95/EC and 2004/108/EC.

Wij verklaren als enige aansprakelijke, dat het product
waarop deze verklaring betrekking heeft, voldoet aan de
volgende normen of andere normatieve documenten,
overeenkomstig de bepalingen van Richtlijnen
2006/95/EC en 2004/108/EC.

Vi erklærer os eneansvarlige for, at dette produkt, som
denne deklaration omhandler, er i overensstemmelse
med standarder eller andre normative dokumenter i
følge bestemmelserne i direktivene 2006/95/EC og
2004/108/EC.

Vi deklarerar härmed värt fulla ansvar för att den
produkt till vilken denna deklaration hänvisar är i
överensstämmelse med standarddokument, eller andra
normativa dokument som framstölls i direktiv nr.
2006/95/EC och 2004/108/EC.

Ilmoitamme yksinomaisella vastuullamme, että tuote,
jota tämä ilmoitus koskee, noudattaa seuraavia
standardeja tai muita ohjeellisia asiakirjoja, jotka
noudattavat direktiivien 2006/95/EC ja 2004/108/EC
säädöksiä.

Vi erklærer oss alene ansvarlige for at produktet som
denne erklæringen gjelder for, er i overensstemmelse
med følgende normer eller andre normgivende
dokumenter som følger bestemmelsene i direktivene
2006/95/EC og 2004/108/EC.

3

Important Safety Instructions

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when unused for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.

S3125A

4

Limitation of Liability

THIS PUBLICATION IS PROVIDED "AS IS"
WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, THE IMPLIED WAR­RANTIES OF MERCHANTABILITY, FITNESS
FOR ANY PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THE THIRD
PARTY’S RIGHT.

Disclaimer of Warranty

IN NO EVENT SHALL MATSUSHITA ELEC­TRIC INDUSTRIAL CO,.LTD. BE LIABLE TO
ANY PARTY OR ANY PERSON, EXCEPT FOR
REPLACEMENT OR REASONABLE MAINTE­NANCE OF THE PRODUCT, FOR THE
CASES, INCLUDING BUT NOT LIMITED TO
BELOW:
(1) ANY DAMAGE AND LOSS, INCLUDING

WITHOUT LIMITATION, DIRECT OR
INDIRECT, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY, ARISING OUT OF OR
RELATING TO THE PRODUCT;

(2) PERSONAL INJURY OR ANY DAMAGE

CAUSED BY INAPPROPRIATE USE OR
NEGLIGENT OPERATION OF THE USER;

(3) UNAUTHORIZED DISASSEMBLE,

REPAIR OR MODIFICATION OF THE
PRODUCT BY THE USER;

(4) INCONVENIENCE OR ANY LOSS ARIS-

ING WHEN IMAGES ARE NOT DIS­PLAYED, DUE TO ANY REASON OR
CAUSE INCLUDING ANY FAILURE OR
PROBLEM OF THE PRODUCT;

(5) ANY PROBLEM, CONSEQUENTIAL

INCONVENIENCE, OR LOSS OR DAM­AGE, ARISING OUT OF THE SYSTEM
COMBINED BY THE DEVICES OF THIRD
PARTY;

(6) ANY CLAIM OR ACTION FOR DAM-

AGES, BROUGHT BY ANY PERSON OR
ORGANIZATION BEING A PHOTO­GENIC SUBJECT, DUE TO VIOLATION
OF PRIVACY WITH THE RESULT OF
THAT SURVEILLANCE-CAMERA'S PIC­TURE, INCLUDING SAVED DATA, FOR
SOME REASON, BECOMES PUBLIC OR
IS USED FOR THE PURPOSE OTHER
THAN SURVEILLANCE;

(7) LOSS OF REGISTERED DATA CAUSED

BY ANY FAILURE.

THIS PUBLICATION COULD INCLUDE
TECHNICAL INACCURACIES OR TYPO­GRAPHICAL ERRORS. CHANGES ARE
ADDED TO THE INFORMATION HEREIN, AT
ANY TIME, FOR THE IMPROVEMENTS OF
THIS PUBLICATION AND/OR THE CORRE­SPONDING PRODUCT (S).

5

Preface

The network camera WV-NP304 is designed to operate using a PC on a network (10BASE­T/100BASE-TX).
By connecting to a network (LAN) or the Internet, images and audio from the camera can be
monitored on a PC via a network.

Note:

• It is necessary to configure the network settings of the PC and its network environment to
monitor images and audio from the camera on the PC. It is also necessary that a web
browser is installed on the PC.

Features

Introduction of 1.3 mega pixel progressive
scan CCD

The introduction of the progressive scan type
of CCD has achieved excellence in perform­ance for motion images and high resolution.

Adaptive black stretch

This function automatically detects dark and
less viewable portions of a subject and
makes the portions brighter.

Important:

• The use of the adaptive black stretch
function may increase noise at the dark
portions of the subject. The use of this
function may also emphasize the dark­ness or brightness at the border between
the dark and bright portions compared
with other dark or bright portions.

JPEG/MPEG-4 dual encode

MPEG-4 images can be monitored while
monitoring JPEG images.

Focus assist function equipped

This function informs users of an optimal
focal point at focus adjustment.

No special power supply and cable instal­lation required (Power over Ethernet)

Power can be supplied to the camera and
images/audio transmitted on a single LAN
cable by connecting to PoE-compatible net­work devices. Special installation of a power
supply for the camera is not required.

Interactive communication with audio is
available

By using the audio output connector and the
microphone in connector, receiving audio
from the camera on a PC and transmitting
audio from the PC to the camera are avail­able.

Motion detection function

When a motion is detected, this product will
take the following actions.

• Outputs alarm signals

• Transfers images to the FTP server

• Notifies by mail

• Saves images on the SD memory card

6

Note:

• The motion detector is not a function
dedicated to prevent theft or fire, etc. No
warranty is provided for any damage and
loss resulting in use of this function.

SD memory card slot

Images can be recorded on an optional SD
memory card both automatically (when
images fail to transmit using the FTP periodic
transmission function) and manually. It is
possible to play images saved on the mini
SD memory card using a web browser or to
download images displayed on a web brows­er.

Note:

• Compatible SD memory card

Performance with this camera has been
checked by using Panasonic’s SD mem­ory cards (64 MB, 128 MB, 256 MB, 512
MB, 1 GB, and 2 GB).
SD High Capacity (SDHC) card is not
compatible with this camera.

Installation on a ceiling or a wall is avail­able

When using an optional mount bracket,
mounting on a ceiling or mounting on a wall
is available.

7

About These Operating Instructions

There are 3 sets of operating instructions for the WV-NP304 as follows.

• Installation guide (book, these operating instructions)

• Operating instructions (PDF)

• Setup instructions (PDF)
The "Installation guide" contains descriptions of how to install and connect this camera, and of
how to perform the required network settings.
Refer to the "Operating instructions (PDF)" and the "Setup instructions (PDF)" on the provided
CD-ROM for descriptions of how to perform the camera settings and how to operate this cam­era. Adobe

®

Reader®is required to read the operating instructions (PDF) and the setup

instructions (PDF).

System Requirements for a PC

CPU Pentium®4 2.4 GHz or faster (A 3.0 GHz CPU or faster CPU is

required when using Microsoft

®

Windows Vista®.)

Memory 512 MB or more (A minimum of 1 GB memory is required when

using Microsoft

®

Windows Vista®.)
Network interface 10/100 Mbps Ethernet port x1
Audio interface Sound card (when using the audio function)
Monitor Resolution: 1 024 x 768 pixels or more

Color: 24-bit True color or better

OS Microsoft

®

Windows Vista®Business (32-bit)

Microsoft

®

Windows®XP Home Edition SP2*

Microsoft

®

Windows®XP Professional SP2*

Web browser Windows

®

Internet Explorer®7.0

* Microsoft

®

Internet Explorer®6.0 SP2 is required when using

Microsoft

®

Windows®XP Home Edition SP2 or Microsoft

®

Windows®XP Professional SP2.

Other CD-ROM drive: It is necessary to read the operating instructions

and use the software on the provided CD-ROM.
DirectX

®

9.0c or later

Adobe

®

Reader®: It is necessary to read the operating instruc-

tions on the provided CD-ROM.

Notes:

• When using a PC that does not meet the above requirements, displaying of images may
become slow or the web browser may become inoperable.

• Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted
depending on the network environment.

• Refer to "Notes on Vista

®

" (PDF) for further information about system requirements for a PC

and precautions when using Microsoft

®

Windows Vista®.

• Use Microsoft

®

Windows Vista®when operating in an IPv6 network.

8

Trademarks and Registered Trademarks

• Microsoft, Windows, Windows Vista,
Internet Explorer, ActiveX and DirectX
are either registered trademarks or trade­marks of Microsoft Corporation in the
United States and other countries.

• Intel and Pentium are trademarks or reg­istered trademarks of Intel Corporation or
its subsidiaries in the United States and
other countries.

• Adobe and Reader are either registered
trademarks or trademarks of Adobe
Systems Incorporated in the United
States and/or other countries.

• SD logo is a trademark.

• Other names of companies and products
contained in these operating instructions
may be trademarks or registered trade­marks of their respective owners.

Network Security

As you will use this product connected to a network, your attention is called to the following
security risks.

1. Leakage or theft of information through this product

2. Use of this product for illegal operations by persons with malicious intent

3. Interference with or stoppage of this product by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself
against the above network security risks.

• Use this product in a network secured by a firewall, etc.

• If this product is connected to a network that includes PCs, make sure that the system is
not infected by computer viruses or other malicious entities (using a regularly updated anti­virus program, anti-spyware program, etc.).

• Protect your network against unauthorized access by restricting users to those who log in
with an authorized user name and password.

• Apply measures such as user authentication to protect your network against leakage or
theft of information, including image data, authentication information (user names and
passwords), alarm mail information, FTP server information and DDNS server information.

• Do not install the camera in locations where the camera or the cables can be destroyed or
damaged by persons with malicious intent.

9

CONTENTS

Important Safety Instructions ........................................................................................................3

Limitation of Liability ......................................................................................................................4

Disclaimer of Warranty ..................................................................................................................4

Preface ..........................................................................................................................................5

Features ........................................................................................................................................5

About These Operating Instructions ..............................................................................................7

System Requirements for a PC .....................................................................................................7

Trademarks and Registered Trademarks .....................................................................................8

Network Security ...........................................................................................................................8

Precautions .................................................................................................................................10

Major operating controls and their functions ................................................................................12

Precautions for installation ..........................................................................................................14

Lens mounting .............................................................................................................................16

Adjustment of angular field of view and focus .............................................................................18

Installation ...................................................................................................................................20

Connection ..................................................................................................................................24

Insert/remove an SD memory card .............................................................................................28

Configure the network settings ....................................................................................................29

Troubleshooting ..........................................................................................................................31

Specifications ..............................................................................................................................32

Standard Accessories .................................................................................................................34

Cleaning the lens

Use a lens cleaning paper (used to clean
camera lenses or lenses of spectacles).
When using solvent, use an alcohols solvent.
Do not use a thinner or a glass cleaner.

Refresh interval

Image refresh interval may become slow
depending on the network environment, PC
performance, shooting subject, access traf­fic, etc.

SD memory card

• When insert an SD memory card into the
SD memory card slot, turn the power of
the camera off. Otherwise, it may cause
malfunction or damage data recorded on
the SD memory card.
Refer to page 28 for descriptions of how
to insert/remove an SD memory card.

• When using an unformatted SD memory
card, format it using this camera.
Recorded data on the SD memory card
will be deleted when formatted.
If using an unformatted SD memory card
or using an SD memory card formatted
with other device, the camera may not
work properly or performance deteriora­tion may be caused.
Refer to the setup instructions (PDF) for
descriptions of how to format an SD
memory card.

• It is recommended to use Panasonic’s
SD memory cards (64 MB, 128 MB, 256
MB, 512 MB, 1 GB, and 2 GB) since they
have tested and confirmed full compati­bility with this camera.
If another SD memory card is used, the
camera may not work properly or per­formance deterioration may be caused.

10

Precautions

To continue using with stable perform­ance

Parts of this product may deteriorate and it
may shorten the lifetime of this product when
using in locations subject to high tempera­tures and high humidity.
(Recommended ambient temperature: 35°C
or below)
Do not expose the product to direct heat
such as from a heater.

Handle this product with care.

Do not strike or shake, as this may damage
the product. It may cause a malfunction.

About the PC monitor

When displaying the same image on the CRT
PC monitor for a long time, the CRT PC moni­tor may be damaged. It is recommended to
use a screen-saver.

When an error is detected, the camera will
reboot automatically.

This camera will reboot when detecting an
error caused by any reason. The camera will
be inoperable for around 30 seconds after
the reboot just as when the power is turned
on.

Cleaning the camera body

Turn the power off when cleaning the cam­era.
Otherwise, it may cause injury.
Do not use strong abrasive detergent when
cleaning the camera body.
Otherwise, it may cause discoloration.
When using a chemical cloth for cleaning,
read the caution provided with the chemical
cloth product.

When the dirt is hard to remove

Use a mild detergent and wipe gently.
Then, wipe the detergent completely off with
a dry cloth.

11

Code labels

Retain these labels for future reference.
The codes on the label will be requested
when you contact the service station.
It is recommended to paste one of the labels
onto the CD-ROM case.

Discoloration on the CCD color filter

When continuously shooting a bright light
source such as a spotlight, the color filter of
the CCD may have deteriorated and it may
cause discoloration.
Even when changing the fixed shooting
direction after continuously shooting a spot­light for a certain period, the discoloration
may remain.

Do not aim the camera at strong light
sources.

A light source such as a spot light causes a
blooming (light bleeding) or a smear (vertical
lines).

Safety wire

The safety wire holder is provided on the top
of the camera. To prevent the camera from
dropping that may cause accidental injury,
attach one end of a safety wire (locally pro­cured) to the safety wire holder of the camera
and the other end to a locally procured safety
wire holder (bracket, etc.) to be installed on
the foundation part of the building.

MPEG-4 Visual patent portfolio license

This product is licensed under the MPEG-4
Visual patent portfolio license for the person­al and non-commercial use of consumer for(i)
encoding video in compliance with the
MPEG-4 Visual Standard ("MPEG-4 Video")
and/or(ii) decoding MPEG-4 Video that was
encoded by a consumer engaged in a per­sonal and non-commercial activity and/or
was obtained from a video provider licensed
by MPEG LA to provide MPEG-4 Video. No
license is granted or shall be implied for any
other use. Additional information including
that relating to promotional, internal and com­mercial uses and licensing may be obtained
from MPEG LA, LLC.
See http://www.mpegla.com.

Smear

Blooming

Bright subject