Panasonic VL-SWD272, VL-SVD272, VL-MWD272 Operating Instructions Manual

Operating Instructions
Thank you for purchasing a Panasonic product. Please read this document before using the product and save it for future reference.
Installation Guide is supplied separately.
This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.
VL-MWD272
VL-SWD272
Model Name
Model No.
Video Intercom System
Wireless Video Intercom System
Main Monitor Station

Table of Contents

1. Introduction
Introduction
1.1 Model composition ........................................3
1.2 Accessory information ...................................3
1.3 Additional/replacement accessories ..............4
1.4 General information .......................................5
1.5 Symbols, expressions, and styles .................6
1.6 Trademarks and registered
trademarks ....................................................6
2. Important information
Important information
2.1 For your safety ..............................................7
2.2 Important safety instructions .........................8
2.3 For best performance ....................................8
2.4 Other important information ..........................8
3. Preparation
Preparation
3.1 Controls .......................................................10
3.2 Using the display .........................................12
3.3 Battery installation .......................................13
3.4 Charging the sub monitor ............................13
3.5 Wall mounting .............................................13
3.6 Setting the language, date and time ...........14
3.7 Wide/zoom settings and zoom position
settings ........................................................14
4. Talking and monitoring
Talking and monitoring
4.1 Answering doorphone calls .........................15
4.2 Transferring doorphone calls ......................15
4.3 Monitoring the outside with the
doorphone ...................................................15
4.4 Talking with other devices ...........................16
5. Recording and playing
Recording and playing
5.1 Recording doorphone images .....................17
5.2 Playing recorded images (main monitor and
extension monitor only) ...............................17
8.2 Sound and display settings for calls and
monitoring ...................................................21
Ringtone settings ........................................22
8.3
8.4 Main monitor/extension monitor - function
settings list ..................................................22
8.5 Sub monitor - function settings list ..............25
9. Expanding the system
Expanding the system
9.1 Registering sub monitors and extension
monitors ......................................................26
9.2 Using repeaters ...........................................26
9.3 Cancelling devices (main monitor/extension
monitor) .......................................................27
10. General information
General information
10.1 Cleaning ......................................................29
10.2 Specifications ..............................................29
11. Troubleshooting
Troubleshooting
11.1 Troubleshooting ..........................................31
11.2 Error messages - main monitor ...................34
11.3 Error messages - extension monitor ...........34
11.4 Error messages - sub monitor .....................34
12. VL-V900 basic operations
VL-V900 basic operations
12.1 Controls .......................................................35
12.2 Lobby station operations .............................35
12.3 Main monitor operations with the lobby
station ..........................................................36
12.4 System conditions and limitations ...............37
13. Index
13.1 Index............................................................38
6. Using electric locks and PBXs
Using electric locks and PBXs
6.1 Using electric locks .....................................19
6.2 Panasonic PBX integration .........................19
7. Incoming call operations
Incoming call operations
7.1 When another incoming call is
received .......................................................20
8. Additional functions
Additional functions
8.1 Zooming in and out (wide/zoom, pan/tilt; main
monitor and extension monitor only) ...........21
2

1.1 Model composition

1. Introduction
1. . Introduction
Model composition
VL-SWD272 VL-MWD272 VL-WD613 VL-V522L
VL-SVD272 VL-MWD272 - VL-V522L
VL-MWD272 VL-MWD272 - -
*1 Can be configured to be used as an extension monitor.
Product names used in this document.
*2
Caution: R Before attempting to connect or operate this product, please read the label on the rear of the main monitor.
Main Monitor Station
(Main monitor*2)
*1
Wireless monitor station
(Sub monitor*2)
Door Station
(Doorphone*2)

1.2 Accessory information

1.2.1 Supplied accessories
For the sub monitor
Accessory item
AC adaptor/ PNLV226
Quantity 1 2 1
Note:
R Accessories for installing the main monitor and the doorphone are described in the supplied R You will need the following additional items (locally procured) to install the charger on the wall.
– Screws ´ 2:
Prepare the screws according to the material, structure, strength and other factors of the mounting area and the total weight of objects to be mounted.
Rechargeable batteries
Charger
Installation Guide.
3
1. Introduction

1.3 Additional/replacement accessories

Please contact your Panasonic dealer for sales information.
As of August, 2016
Accessory item Order number
Rechargeable batteries
HHR-4MVE Battery type: –
Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Door Station VL-V555 (surface mount)
(referred to as "doorphone" in this document)
VL-V554 (surface mount)
VL-V554U (flush mount)
VL-V522L (surface mount)
Lobby Station
*2
Video Intercom System for Apartment Complexes
Sub monitor
*3
Extension monitor
*2
*3
DECT repeater (referred to as
VL-V590
VL-V900 and VL-V700 series Contact your building manager
VL-WD613 Max. of 6
VL-MWD272 Max. of 3 (not
VL-FKD2 Max. of 2
"repeater" in this document)
*1
Number of devices that can be
connected
-
Max. of 2
for more information.
including the main
monitor)
*1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 Contact your building manager for more information. *3 When sub monitors and extension monitors are used together, a combined maximum of 6 sub monitors and
extension monitors can be registered.
Note:
R The specifications differ depending on the models of doorphone and lobby station. The following functions are not
available for the VL-V522L (supplied doorphone) and VL-V590. – VL-V590: Monitoring the outside with the doorphone (page 15) – VL-V590: Doorphone LED lights' illumination settings (page 21) – VL-V590: Doorphone backlight compensation settings (page 21) – VL-V522L/VL-V590: Wide/zoom settings and zoom position settings (page 14)
1.3.1 Compatible Panasonic PBXs
This unit can be used with Panasonic PBXs
Compatible Panasonic PBXs
*1
– KX-TDA30/TDA100/TDA100D/TDA200/TDA600 series – KX-TDE100/TDE200/TDE600 series – KX-NS300/NS500/NS700/NS1000 series – KX-NSX1000/NSX2000 series
*1 As of August, 2016.
(page 19). Consult your dealer for more information.
4
1. Introduction

1.4 General information

R In the event of problems, you should contact your equipment supplier in the first instance. R The available products differ depending on your region. For more information, please consult your dealer.
this document, the suffix of each model number (e.g., the "BX" in "VL-SWD272BX") is omitted unless necessary.
R In
When the suffixes are used to describe models (e.g., "BX models"), the suffixes refer to all models in the series.
R All the functions listed in this document are available for the supplied main monitor. However, the functions
available for the doorphone and lobby station differ depending on the model of the doorphone and lobby station. For more information about optional doorphone and lobby station, see "1.3 Additional/replacement accessories" on page 4.
R Design and specifications are subject to change without notice. R The illustrations in the supplied document(s) may vary slightly from the actual product.
House mode and Apartment mode
The main monitor can be configured to be used in two modes: House mode and Apartment mode. R House mode refers to when the main monitor is used as a stand
system comprised of a VL-V900 lobby station. This document describes the operations for House mode.
R Apartment mode refers to when the main monitor is used connected to a larger system comprised of a VL-V900
lobby station, such as in apartment complexes. Operations for Apartment mode are described in 12 VL-V900 basic operations (Page 35) of this document as well as the Supplemental Information. The Supplemental Information can be accessed from the following Web site.
http://panasonic.net/pcc/support/intercom/swd272
For Europe
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that the radio equipment type
is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No. 801/2013. From 1 January 2015. Please visit here: www.ptc.panasonic.eu/erp Click [Downloads] a Energy related products information (Public) Power consumption in networked standby and guidance are mentioned in the Web site above.
-alone system and is not connected to a larger
(VL-SWD272BX/VL-SWD272CX)
Graphical symbols for use on equipment and their descriptions
1
7 8 9 10 11 12
1. Alternating current (A.C.) 2. Direct current (D.C.) 3. Protective earth 4. Protective bonding earth 5. Functional earth
6. For indoor use only 7. Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) 8. "ON" (power) 9. "OFF" (power) 10. Stand-by (power) 11. "ON"/"OFF" (power; push-push) 12. Caution, risk of electric shock
2 3 4 5 6
5
1. Introduction

1.5 Symbols, expressions, and styles

The following symbols, expressions, and styles are used in this document.
Item How it is expressed Example
Text displayed on the product’s display
Icons displayed on the product’s display
Buttons with printing on them or near them
Soft keys Black-and-white
Navigator key (sub monitor only)
Procedures Usually written in an abbreviated
Text is displayed in a special font, usually enclosed in quotation marks
Black-and-white illustration of icon is used
Button printing is displayed,
wrapped in thick brackets
usually
illustration of the corresponding soft key icon is used
Either referred to by name, or with
a black-and-white illustration
style. The verb may be omitted. Unless otherwise stated, all procedures monitor, extension monitor, and sub monitor.
are for both the main
Initial settings
M M N
R "Use the navigator key to select..." R "Press R "Select..."
Main monitor/extension monitor example
Brightness
R Meaning:
N
to select..."
® Display ® ®
Press the soft key under the displayed
soft key icon, press the soft keys
under the displayed soft key icons to select Display”, soft key under the displayed
icon, and then press select Brightness.
and
press the
or to
soft key
Sub monitor example
® Brightness ® ®
the desired setting.
R Meaning:
Press the
to select Brightness on the display, and then press the soft key under the displayed
button, use the navigator key
soft key icon.

1.6 Trademarks and registered trademarks

R The software of this product is based in part on the work of the Independent JPEG Group. R All other trademarks identified herein are the property of their respective owners.
6
select

2.1 For your safety

WARNING
CAUTION
To prevent severe injury and loss of life/property, read
2. . Important information
this section carefully before using the product to ensure proper and safe operation of your product.
Preventing fire and electric shock
R Use
R Use only the specified AC adaptor. R Do not attempt to disassemble or modify this product.
R Never touch the AC adaptor and power plug with wet
R Do not touch the AC adaptor and power plug during
R Do not use the product (excluding the doorphone) in
R Do not perform any actions (such as fabricating,
R Do not overload the power outlet or wiring above the
R Never put metal objects inside the product. Never
R Do not use a microwave oven or other devices, such
R Completely insert the AC adaptor and power plug into
R Regularly remove any dust, etc., from the AC adaptor
R Unplug the product from the power outlet if the
only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
Contact an authorised service centre for repairs.
hands.
an electrical storm.
areas that are exposed to rain, moisture, steam, or oily smoke, or areas that have excessive dust.
twisting, stretching, bundling, forcibly bending, damaging, altering, exposing to heat sources, or placing heavy objects on the power cable and the AC adaptor) that may damage the power cable and the AC adaptor. Using the product with a damaged power cable or AC adaptor may cause electric shock, short circuits, or fire. Contact an authorised service centre for repairs.
specified levels. Overloading by having many connections on one power outlet may cause heat generation, resulting in a fire.
spill any liquid on the product (excluding the doorphone). If metal objects enter the product or the product becomes wet, unplug the product from the power outlet and contact an authorised service centre.
as electromagnetic cookers, to speed up the drying process of any parts of the product.
the power outlets. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. Do not use damaged AC adaptor, power plug, or power outlets.
and power plug by unplugging them from the power outlets, then wiping them with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc., resulting in a fire.
product emits smoke, an abnormal smell or makes unusual noise, or if the product has been dropped or physically damaged. These conditions can cause fire
2. Important information
or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
R Hold the main body
adaptor and power plug when unplugging them. Unplugging the AC adaptor and power plug while holding their cords or cords’ plugs may result in fire, electric shock, or injury.
Preventing accidents
R Do not use the product in health care facilities if any
regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.
R Do not install or use this product near automatically
controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction, resulting in an accident.
R Consult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz and
1.90 GHz with a peak transmission power of 250 mW (max.).)
Preventing accidents, injuries, and property damage
R Do not use the product in unstable areas or areas
prone to strong vibrations. This may cause the product to fall, resulting in damage to the product or injury.
R Do not put your ear(s) near the speaker, as loud
sounds impairment.
R Do not place coins or other metal objects in the
charger. Metal objects may become hot, causing burns.
R Do not place magnetic cards or other devices that
store data magnetically (such as credit cards) near the charger. Failure to do so may make the cards or devices unusable.
Sub monitor batteries
Preventing leakage, heat generation, rupture, or accidents
R We recommend using the batteries noted on
page 4. USE ONLY rechargeable Ni AAA (R03) size.
R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
R Charge the batteries provided or identified for use
with the product only, in accordance with the
emitted from the speaker may cause hearing
(not the metal parts) of the AC
-MH batteries
7
2. Important information
instructions and limitations specified in this document.
R Do
not heat batteries or dispose of batteries in a fire.
R Do not touch the ends of batteries (
objects.
R Handle the batteries with care. Do not allow
conductive to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
R Only use the specified charger and AC adaptor to
charge the batteries. Failure to follow these instructions may cause the batteries to swell or explode.
materials such as rings, bracelets or keys
, ) with metal

2.2 Important safety instructions

using this product, basic safety precautions should
When always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Do not use this product near water. For example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.
2. Use only the power cable, AC adaptor, and batteries indicated in this document. Do not dispose of the battery(ies) in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

2.3 For best performance

Location/avoiding noise (main
The main monitor, sub monitor, and other compatible Panasonic units use radio waves to communicate with each other. (The product operates in the frequency range of 1.88 GHz and 1.90 GHz with a peak transmission power of 250 mW (max.).) R For maximum coverage (approx. 100 m) and
noise-free communications, install your main monitor: – at a convenient, high, and central location with no
obstructions between the sub monitor and main monitor in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices, or digital cordless phones.
– facing away from radio frequency transmitters,
such as external antennas of mobile phone stations. (Avoid installing the main monitor near a window.)
R Coverage and voice quality depends on the local
environmental conditions.
R Do not place the charger near TVs, speakers, or
other devices that emit electromagnetic waves. Failure to do so may prevent the charger from charging the product.
monitor/sub monitor)
Environment (main monitor/sub monitor)
R Keep the unit (main monitor/extension monitor and
sub monitor) away from electrical noise generating devices, such as fluorescent lamps and motors.
R The unit should not be exposed to direct sunlight. R The
R Do not install the product in locations that are suspect
R Even when the main monitor and sub monitor are
R Some types of hearing aids may receive noise from
R Operating the unit near electrical appliances may
R In areas surrounded by a high electrical field,
unit should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
to sudden changes in temperature. Failure to do so may cause condensation to form on the product causing malfunction.
used within 100 m of each other, obstructions can cause weak signals, noise, interrupted transmissions, distorted images and slow image refresh rates. Obstructions can include: – Metal doors or metal shutters.
– Heat insulation including aluminium foil. – Concrete walls or walls made of galvanized iron
sheet.
– If the sub monitor is being used in a different
building, or a different part of the house, i.e. a different floor to the where the main monitor has
been installed. – Many walls. – Double insulated glass windows.
wireless communications between the main monitor, sub monitor, and other compatible Panasonic units.
cause interference. Move away from the electrical appliances.
disturbances may occur in the unit's image or sound.

2.4 Other important information

R The AC adaptor is used as the main disconnect
device. Ensure that the power outlet is installed near the product and is easily accessible.
Caution: R Risk of explosion if battery is replaced by
incorrect types. Dispose of used batteries according to the instructions.
Tapping
This product uses digital wireless technology so that a call is rarely intercepted. However, calls may be tapped by
a third party because the product also communicates
using radio waves. R "Tapping" means that the other party intercepts a
radio message intentionally or accidentally by using a receiver.
8
2. Important information
Privacy and rights of portrait
installing or using the doorphone, please take into
When consideration the rights of others with regard to privacy. R It is generally said that "privacy" means the ability of
an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information. "Rights of portrait" means the right to be safe from having your own image taken and used indiscriminately without consent.
Personal information
The
main monitor's/extension monitor's internal memory records personal information (image and audio recordings of visitors, etc.). Panasonic assumes no liability for any unforeseen damages arising from the exposure of the recorded information.
R Disclaimer
Recorded data may be altered or deleted as a result of incorrect operations, exposure to static electricity, accidents, malfunction, repairs or other operations. Panasonic assumes no liability for any direct or indirect damages resulting from the loss or alteration of recorded images.
Requesting repairs for the product
R Before submitting the main monitor/extension
monitor and sub monitor for repair, initialize them. This will delete all information saved in the main
monitor/extension monitor and sub monitor.
R Even if the product is sent for repairs without being
initialized, the memory (including recorded data and settings) for the main monitor/extension monitor or sub monitor may be cleared and set to factory default after repair.
R If operations cannot be performed due to the main
monitor/extension monitor or sub monitor malfunction, consult with the place of purchase for appropriate action.
Note for product disposal, transfer, or return
R This product can store your private/confidential
information. To protect your privacy/confidentiality, we recommend that you erase the information (recorded images) from the memory before you dispose of, transfer or return the product. All the recorded images can be erased at once by initializing the main monitor/extension monitor and sub monitor.
*1 Main monitor/extension monitor: perform Factory
Setting” in Initialize settings
(page 24).
Sub monitor: perform Initialize (page 25).
*1
*1
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union. If
wish to discard these items, please contact your local
you authorities or dealer and ask for the correct method of disposal.
Others
R It
is prohibited to disassemble or modify this product. Contact the dealer where you purchased this product for repair.
R When power fails, this product cannot be used. R For the recorded image:
The recorded image may be lost when: – Mishandled – Electric shock or radio wave interference occurs. – The power is turned off during use.
R Panasonic may not be liable for damages due to
external factors such as power failures.
R If you stop using the main monitor/extension monitor
and the doorphone, remove the main monitor/ extension monitor and the doorphone from the walls to prevent them from falling off. (Consult your dealer for information about removing the product.)
9
A
D
E
F
G
C
B
A
B
J
C D
EF G H
I
K
L
3. Preparation

3.1 Controls

3. . Preparation
3.1.1 Doorphone
Lens cover
Camera lens
LED lights
Used
to illuminate the visitor’s face or the area in front of the doorphone so that the visitor's face can be seen in the dark.
Call button and indicator (red)
Lights in red when the power is on.
Microphone
Speaker
Water drain holes
These holes allow rain water to drain. Do not cover them.
Doorphone image quality
The
quality of doorphone images may change depending on the installation environment, settings, lighting conditions, the time of day, etc. See page 31 for more information.
10
3.1.2 Main monitor/extension monitor
Display (page 12)
Speaker
Play lamp (blue)
Lights when there is an unplayed image. The indicator turns off when the unplayed image is displayed.
TALK button (M N)
Play button (M N)
Press to display the image playing screen when the main monitor is idle. It can also be used as a soft key (page 11).
Page button (M N)
Press to page sub monitors or extension monitors when the main monitor is idle or transfer calls. It can also be used as a soft key (page 11).
Information button (M N)
Press to display the information screen when the main monitor is idle. It can also be used as a soft key (page 11).
Menu button (M N)
Press to display the setting screen when the main monitor is idle. It can also be used as a soft key (page 11).
Monitor button (M N)
Press to monitor the outside when the main monitor is idle. It can also be used as a soft key (page 11).
Microphone OFF button (M N)
RESET button
If the main monitor cannot be correctly operated, press the MRESETN button with a pointed object to reset the main monitor. (Recorded images and configured settings are not affected.)
A
B
A
B C
D
F
G H
I
J
E
A
B
3. Preparation
Soft keys
Soft key icons
Indicate the soft key directly under each icon. The icons that are displayed vary depending on current screen and operation.
Soft keys
Select the items displayed on the screen directly above each soft key.
the item that will be selected when you press
3.1.3 Sub monitor
B is displayed in screens such as the
information screen (page
displayed in
can be used in. R In the information screen, the volume can be
changed by pressing
Monitor button (M N)
Charge indicator (page 13)
Antenna (built-in)
R Do not cover the antenna when using the sub
monitor. (This may weaken radio waves.)
Speaker
Page button (M N)
OFF button (M N) TALK button (M N)
Microphone
indicate the direction that the button
12). The arrows
up or down.
Display (page 12)
Multifunction buttons
A Soft key icons Displays
the functions that can be operated by M
, and M N.
N,
11
11
PP
A
B
1
A
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5(&ە5(&
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3. Preparation

3.2 Using the display

3.2.1 Main monitor - display information
Image viewing screen
Status icons (page 12)
Soft key icons (page 11)
Status icons (main monitor)
Indicates which doorphone is calling, monitoring, or on a call. ("1" indicates the device number.)
Indicates there is a call from the doorphone when monitoring or on a call with another device (page 20
Indicates that the main monitor is on a call.
).
3.2.2 Sub monitor - monitor display
Information screen
Status icons (page 12)
The information screen is displayed when the sub monitor is taken off the charger, or M M N are pressed when the screen is off.
Image viewing screen
N, M N, , or
Indicates that a doorphone and a PBX extension are talking.
Indicates that the main monitor is monitoring.
Indicates that images are being recorded (page 17).
Indicates that the doorphone's LED lights are on (page 21).
Indicates that "Press-to-talk" mode is on (page 15).
Information screen
The information screen can be displayed by pressing
N when the main monitor is idle. The information
M
screen
is used to display information such as the current
status of the main monitor.
Status icons (page 12)
Status icons (sub monitor)
Battery level (page 13).
Range status: The more bars displayed, the stronger the signal between sub monitor and main monitor.
Out of range.
Indicates the number of the sub monitor being used.
Indicates that the doorphone's ringtone volume is muted.
Indicates which doorphone is calling, monitoring, or on a call. ("1" indicates the device number.)
Indicates there is a call from the doorphone when monitoring or on a call with another device
Indicates that images are being recorded (page 17).
(page 20).
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