Panasonic TYCC20W User Manual [en, ru, de, es, fr, it]

Operating Instructions

Communication Camera

Model No.

TY-CC20W

ENGLISH

日本語

繁體中文

DANSK

NEDERLANDS

FRANÇAIS

DEUTSCH

ITALIANO

ҚАЗАҚ

PORTUGUÊS

РУССКИЙ

ESPAÑOL

SVENSKA

TÜRKÇE

УКРАЇНСЬКА

TIẾ NG VIỆ T

GUARANTEE

ГАРАНТИЙНЫЙ ТАЛОН

TQZJ402-2

Thank you for purchasing a Panasonic
product.

Before operating this product, please read the instructions

carefully, and save this manual for future use.

Before using this product, be sure to read “Safety Precautions”

and “Handling Precautions” ( pages 2 - 3).

This product is used to make video calls and audio

calls via the Internet through a Panasonic high­defi nition television that is equipped with USB
ports*.

The television needs to be connected to the Internet

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using a broadband connection.

* Some television models does not support this

product. For details on the television models that
support this product, see the Panasonic web site.
http://panasonic.jp/support/global/cs/tv/compatibility/
usb/index.html

Safety Precautions

Warning

Disassembly

Do not disassemble or modify this camera.



Doing so may cause fi re or electric shock.

Caution

Drop Prevention

Make sure that the camera is installed securely.



The camera may cause injury if it falls from its installation location.

Do not wet

Always keep the camera in a cool, dry place.



Failure to do so may cause fi re or electric shock.

2

Handling Precautions

Do not touch the camera lens section with your hand.



Doing so may cause the lens to become dirty, which may cause the
image to become blurred.

Do not unplug the USB cable during use.



Doing so may cause the camera or television to stop working correctly.
In this case, unplug and plug the mains lead of the television from the
mains socket once, then reconnect the camera USB cable, and switch
the television power on again.

Do not pull the USB cable excessively.



Doing so may damage the camera.

Do not drop, strike, or shake the camera.



Doing so may damage the camera.

Do not store or use this camera in high temperature areas



or near strong magnetic fi elds.

Doing so may cause damage, deformation, or malfunctions of the
camera.

Do not use this camera in dusty, steamy, or smokey



locations, or where it may be splashed with water or
liquids.

Doing so may damage the camera.

Do not bend the stand section.



Doing so may damage the camera.

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FCC STATEMENT

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this

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equipment does cause harmful interference to radio or television

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reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Consult the Panasonic Service Center or an experienced

radio/TV technician for help.

FCC Caution:
To assure continued compliance, follow the attached
installation instructions and use only shielded USB interface
cable when connecting to computer or TV. Any changes or
modifi cations not expressly approved by Panasonic Corp. of
North America could void the user’s authority to operate this
device.

FCC Declaration of Conformity

Models: TY-CC20W
Responsible Party: Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Contact Source: Panasonic Consumer Marketing Company

1-877-95-VIERA (958-4372)
email: [e-mail]

of North America

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.

CANADIAN NOTICE:

For Model TY-CC20W
This Class B digital apparatus complies with Canadian
ICES-003.

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Installation

Names and Functions of Parts



Camera Front View

Microphones

Camera Lens

Microphones

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Stand

Tally Lamp

Lights red while the camera or microphone is active.

Camera Side View

USB Cable

Approx. 1.5 m (Approx. 4'11")

Stand Magnet

When installing the camera onto



Magnet

the television

Attach magnets on the camera stand to the top of the rear of the TV.
If the rear of the TV doesn’t made from metal, please post the camera
stand with adhesive tapes.

Cable

holder

(Example installation at centre of display panel)

Top of Display Panel

5

When placing the camera on a



table surface etc.

Place the camera on a fl at surface in front of the television, at
approximately face height.

NOTE

• If the camera is placed near to the television speakers, a high-pitched
noise known as “howling” may occur depending on the volume of
the television. If howling occurs, lower the volume of the television
speakers.

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Connection

Connect the USB cable of the camera to the USB port on the
television.

1. Press the power button on the television to switch the
television power off.

2. Insert the USB cable of the camera into the USB port on the
television.

To USB port

*1

USB Cable

*1 For details of the connection to the USB port, see the

television operating instructions.

Make sure the USB connector is facing the same direction as
the USB port.

3. Press the power button on the television to switch the
television power on.

NOTE

• Always use the button on the television to switch the power ON and OFF.

• Do not use a USB hub to connect to the television. Always connect the
camera USB connector directly to the television.

• You cannot connect this camera to a computer or other make of
television for use.
Always connect this camera to a Panasonic television that is equipped
with USB ports.

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Using the Camera

The television needs to be connected to the Internet using a

broadband connection.

Perform the following operations using the television remote

control. For more details on operations using the television
remote control, see the television operating instructions.

1. Display the “VIERA Connect” on the television screen.

2. Select the content you want to use with the camera (eg:

TM

“Skype

” etc.), and press “OK”.

For the following procedures, follow the on-screen instructions

to register an account, send and receive video and audio calls,
and adjust the camera etc.

No emergency calls with Skype.

Skype is not a replacement for your ordinary
telephone and cannot be used for emergency calling.

NOTE

• Provided contents, procedures or screen displays are subject to change
without notice.

Maintenance

Clean the camera using a soft,



dry cloth.

Wiping the camera with a dusty cloth may scratch the camera.
Therefore, always shake off any dust and dirt etc. from the cloth before
cleaning.
Do not use benzine, thinners, or wax etc. on the camera, as doing so
may cause the paint to peel off.

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Specifi cations

Power Supply DC 5 V (USB powered) 500 mA
Power consumption Max. 0.5 W

Dimensions

Mass

Operating

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Temperature Range

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Lens

Microphone 4 unidirectional microphones

Sensor 1/4 inch CMOS Sensor

Resolution 1280 × 720

Focus Fixed focus (Apprex. 60 cm -

Output Image Max. 1280 × 720 (HD)

Output Format H.264, YUV

Max. Frame Rate 30 fps

Interface USB 2.0

Width 180 mm (7.09”)
Height 47 mm (1.86”)
Depth 28 mm (1.11”)

Approx. 100 g (Approx. 0.22 lbs.)
(including USB cable)

0 °C - 40 °C (32 °F - 104 °F)

F/2.0 4P Lens; FOV (D) 56.8° (in HD
mode)

)

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Troubleshooting/Q&A

Check the followings fi rst. If they do not solve the problem,
please contact the place of purchase.

The camera does not operate.

Is the USB cable of the camera connected

・

correctly to the USB port on the television?

( page 6)

Press the button on the television to switch the
television power off, connect the USB cable of the
camera again.

Did you start a service (such as Skype) that uses

・

the communication camera?
When a service that supports the communication
service is started and operated correctly, the camera
operates automatically.

Does your television model support the camera?

・

( page 2)

The images shot with the camera are dark or
grainy.

There is probably not enough light.

・

When using the camera, make the room bright.

( page 7)

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The images shot with the camera are blurred.

The camera is probably too close.

・

Use while at least 60 cm away from the camera.

If the distance is less, the image may be blurred.

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The image received from the other person
looks like it has stopped.

Depending on the Internet connection

・

environment, it may not be possible to obtain a
communication speed appropriate for using the
camera.

Enhance the connection environment, or try changing
the time of day that you use the camera.

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Limited Warranty

(for U.S.A. and Puerto Rico only)

ONLY FOR U.S.A. AND PUERTO RICO

Panasonic Accessory Limited Warranty

Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation
of North America

One Panasonic Way,
Secaucus, New Jersey 07094

Limited Warranty Coverage (For USA and Puerto Rico Only)

If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Marketing
Company of North America (referred to as “the warrantor”) will,
for the length of the period on the chart below, which starts with
the date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts, (b)
replace it with a new or a refurbished equivalent value product,
or (c) refund your purchase price. The decision to repair, replace
or refund will be made by the warrantor.

Product Parts Labor

Communication Camera 90 (Ninety) Days Not applicable

During the “Parts” warranty period, there will be no charge for
parts. This Limited Warranty excludes both parts and labor
for non-rechargeable batteries, antennas, and cosmetic parts
(cabinet). This warranty only applies to products purchased and
serviced in U.S.A. or Puerto Rico. This warranty is extended only
to the original purchaser of a new product which was not sold “as
is”.

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Mail-In Service

For assistance in the U.S.A. and Puerto Rico in obtaining
replacement, please ship the product prepaid to:

Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503

[e-mail]

When shipping the unit, carefully pack, include all accessories,
and send it prepaid, adequately insured and preferably in the
original carton. If Lithium Ion batteries are shipped by air the
package must be labeled “Contains Lithium Ion Battery (No
lithium metal)”. Damaged batteries are prohibited from shipment

(continued overleaf)

11

by US Mail. Batteries must be securely packed in a manner to
prevent short-circuiting and a package cannot contain more than
3 Lithium Ion batteries. Include a letter detailing the complaint, a
return address and provide a daytime phone number where you
can be reached. A valid registered receipt is required under the
Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

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Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures
which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, set­up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modifi cation,
introduction of sand, humidity or liquids, commercial use
such as hotel, offi ce, restaurant, or other business or rental
use of the product, or service by anyone other than a Factory
Service Center or other Authorized Servicer, or damage that is
attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGE RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and
from the servicer, loss of or damage to media or images, data
or other memory or recorded content. The items listed are not
exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.

This warranty gives you specifi c legal rights and you may also
have other rights which vary from state to state. If a problem

12

with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem
is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the
warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Customer Services Directory (United States and Puerto Rico)

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Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Service Center; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

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Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at: http://www.pstc.
panasonic.com

Or, send your request by E-mail to: [e-mail].
com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic Consumer Marketing Company of North America ­National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

As of January 2012

13

Limited Warranty

(for Canada)

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT – LIMITED WARRANTY

Panasonic Canada Inc.

EXCHANGE PROGRAM

Panasonic Canada Inc. warrants this product to be free from
defects in material and workmanship under normal use and
for a period as stated below from the date of original purchase

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agrees to, at its option either (a) repair your product with new
or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The
decision to repair, replace or refund will be made by Panasonic
Canada Inc.

Accessories including rechargeable batteries One (1) year

This warranty is given only to the original purchaser, or the person for whom
it was purchased as a gift, of a Panasonic brand product mentioned above
sold by an authorized Panasonic dealer in Canada and purchased and
used in Canada, which product was not sold “as is”, and which product was
delivered to you in new condition in the original packaging.

IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY
SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER
PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING
AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal wear
and tear or cosmetic damage. The warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures which
are caused by products not supplied by Panasonic Canada Inc.,
or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, set­up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modifi cation,
introduction of sand, humidity or liquids, commercial use such
as hotel, offi ce, restaurant, or other business or rental use of the
product, or service by anyone other than an Authorized Servicer,
or damage that is attributable to acts of God.

Dry cell batteries are also excluded from coverage under this
warranty.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND

14

FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL
PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
(As examples, this warranty excludes damages for lost time,
travel to and from the Authorized Servicer, loss of or damage
to media or images, data or other memory or recorded content.
This list of items is not exhaustive, but for illustration only.)

In certain instances, some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages,
or the exclusion of implied warranties, so the above limitations
and exclusions may not be applicable. This warranty gives you
specifi c legal rights and you may have other rights which vary
depending on your province or territory.

CONTACT INFORMATION

For product information and operation assistance, please contact:
Our Customer Care Centre:

Telephone #: [phone]

Fax #: [phone]
Email link: “Support → contact us → email” on

www.panasonic.ca
For defective product exchange within the warranty period,
please contact the original dealer or our Customer Care Centre.

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15

Warranty

- Australia only

Panasonic Warranty

1. The product is warranted for 12 months from the date of purchase.
Subject to the conditions of this warranty Panasonic or its Authorised
Service Centre will perform necessary service on the product without
charge for parts or labour if, in the opinion of Panasonic, the product is
found to be faulty within the warranty period.

2. This warranty only applies to Panasonic products purchased in
Australia and sold by Panasonic Australia or its Authorised Distributors
or Dealers and only where the products are used and serviced within
Australia or it’s territories. Warranty cover only applies to service carried

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out by a Panasonic Authorised Service Centre and only if valid proof of

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purchase is presented when warranty service is requested.

3. This warranty only applies if the product has been installed and used in
accordance with the manufacturer’s recommendations (as noted in the
operating instructions) under normal use and reasonable care (in the
opinion of Panasonic). The warranty covers normal domestic use only
and does not cover damage, malfunction or failure resulting from use
of incorrect voltages, incorrect installation, accident, misuse, neglect,
build-up of dirt or dust, abuse, maladjustment of customer controls,
mains supply problems, thunderstorm activity, infestation by insects
or vermin, tampering or repair by unauthorised persons (including
unauthorised alterations), introduction of sand, humidity or liquids,
commercial use such as hotel, offi ce, restaurant, or other business or
rental use of the product, exposure to abnormally corrosive conditions
or any foreign object or matter having entered the product.

4. This warranty does not cover the following items unless the fault or
defect existed at the time of purchase:

(a) Cabinet Part(s)
(b) Video or Audio Tapes
(c) SD cards or USB devices
(d) User replaceable Batteries
(e) DVD Video, Blu-ray, or Recordable Discs

(f) Video / Audio Heads from wear and tear in normal use
(g) Information stored on Hard Disk Drive, USB stick or SD card
(h) DTV reception issues caused by TV Aerial / Cabling / Wall

socket(s) etc

5. Some products may be supplied with Ethernet connection hardware.
The warranty is limited on such products and will not cover
(a) Internet and or DLNA connection / setup related problems

(b) Access fees and or charges incurred for internet connection
(c) The use of incompatible software or software not specifi cally

stipulated in the product operations manual; and

(d) Any indirect or consequential costs associated with the incorrect

use or misuse of the hardware, its connection to the internet or any
other device.

6. To claim warranty service, when required, you should:

Telephone Panasonic’s Customer Care Centre on 132600 or visit

our website referred to below and use the Service Centre Locator
for the name/address of the nearest Authorised Service Centre.

Send or take the product to a Panasonic Authorised Service Centre

together with your proof of purchase receipt as a proof of purchase
date. Please note that freight and insurance to and / or from your
nearest Authorised Service Centre must be arranged by you.

Note that home or pick-up/delivery service is available for the

following products in the major metropolitan areas of Australia or the
normal operating areas of the nearest Authorised Service Centres:

- Plasma/LCD televisions / displays (screen size greater than 103 cm)

16

7. The warranties hereby conferred do not extend to, and exclude, any
costs associated with the installation, de-installation or re-installation
of a product, including costs related to the mounting, de-mounting or
remounting of any screen, (and any other ancillary activities), delivery,
handling, freighting, transportation or insurance of the product or any
part thereof or replacement of and do not extend to, and exclude, any
damage or loss occurring by reason of, during, associated with, or
related to such installation, de-installation, re-installation or transit.

Panasonic Authorised Service Centres are located in major metropolitan
areas and most regional centres of Australia, however, coverage will vary
dependant on product. For advice on exact Authorised Service Centre
locations for your product, please telephone our Customer Care Centre on
132600 or visit our website and use the Service Centre Locator.

In addition to your rights under this warranty, Panasonic products come
with consumer guarantees that cannot be excluded under the Australian
Consumer Law. If there is a major failure with the product, you can reject
the product and elect to have a refund or to have the product replaced or if
you wish you may elect to keep the goods and be compensated for the drop
in value of the goods. You are also entitled to have the product repaired or
replaced if the product fails to be of acceptable quality and the failure does
not amount to a major failure.

If there is a major failure in regard to the product which cannot be remedied
then you must notify us within a reasonable period by contacting the
Panasonic Customer Care Centre. If the failure in the product is not a major
failure then Panasonic may choose to repair or replace the product and will
do so in a reasonable period of time from receiving notice from you.

THIS WARRANTY CARD AND THE PURCHASE DOCKET

(OR SIMILAR PROOF OF PURCHASE)

SHOULD BE RETAINED BY THE CUSTOMER AT ALL

TIMES

If you require assistance regarding warranty conditions or any
other enquiries,please visit the

Panasonic Australia website www.panasonic.com.au or
contact by phone on 132 600

If phoning in, please ensure you have your operating instructions
available.

Panasonic Australia Pty. Limited

ACN 001 592 187 ABN 83 001 592 187

1 Innovation Road, Macquarie Park NSW 2113

PRO-031-F11 Issue: 4.0 01-01-2011

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17

WARRANTY

- New Zealand only

WARRANTY

WE WARRANT that the Panasonic Product that you have
purchased is free from defects in material and workmanship
under normal home use and service. Accordingly, we
undertake to repair, or at our option, replace without cost to
the owner, either for material or labour, any part which within
12 months from the date of sale is found to be defective,
provided that the appliance has been used for domestic
purposes only and in accordance with the instructions given

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in the Instruction Book and not been subjected to misuse,
neglect or faulty installation, dismantled, repaired or serviced
by any other than an authorised Panasonic New Zealand
Dealer or Panasonic New Zealand Authorised Service
Centre.
NOTE

- New Zealand only

– Before reporting a fault, please ensure

that you read the item “Troubleshooting” in
the information section of your Panasonic
Instruction Book.

– It is important to retain your proof of

purchase as this will be required by the
serviceman or retailer as proof of purchase
date, should service be required.

– In the event of service being required,

contact your Panasonic New Zealand
retailer or Panasonic New Zealand

IMPORTANT
Any request for warranty service must be through an
Authorised Panasonic New Zealand Service Centre who
during the period of the warranty, undertakes to make any
necessary adjustment and fi t any replacement part supplied
by the manufacturer, during normal working hours, or
alternatively will arrange for such service to be provided by
some other Panasonic New Zealand Authorised Service
Centre.

Authorised Service Centre.

NEW ZEALAND

Distributed in New Zealand by Panasonic

Private Bag 14911, Panmure Auckland

Email: [e-mail]

18

New Zealand Limited

350 Te Irirangi Drive East Tamaki,

Tel. [phone]

Customer Care Center

www.panasonic.co.nz

Information on Disposal for Users of Waste Electrical
& Electronic Equipment (private households)

This symbol on the products and/or
accompanying documents means that used
electrical and electronic products should not be
mixed with general household waste.
Please dispose of this item only in designated
national waste electronic collection schemes,
and not in the ordinary dust bin.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please
contact your dealer or supplier for further information.

Information on Disposal in other Countries outside the
European Union

This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local
authorities or dealer and ask for the correct method of disposal.

[India Only]

For the purpose of recycling to facilitate effective
utilization of resources, please return this product
to a nearby authorized collection center, registered
dismantler or recycler, or Panasonic service center
when disposing of this product.
Please see the Panasonic website for further
information on collection centers, etc.

http://www.panasonic.co.in/wps/portal/home

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Environment care information for users in China

This symbol is only valid in China.

19

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Pursuant to the directive 2004/108/EC, article 9(2)
Panasonic Testing Centre
Panasonic Service Europe, a division of Panasonic Marketing
Europe GmbH
Winsbergring 15, 22525 Hamburg, F.R. Germany

Panasonic Corporation

Web Site : http://panasonic.net/
© Panasonic Corporation 2012

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取扱説明書（本書）をよくお読みのうえ、正しく安全にお使いください。

●製造番号は、安全確保上重要なものです。お買い上げの際は、製

品本体と保証書の製造番号をお確かめください。

TY-CC20W

品番

安全上のご注意

人への危害、財産の損害を防止するため、必ずお守りいた
だくことを説明しています。

■誤った使い方をしたときに生じる危害や損害の程度を

区分して、説明しています。

警告

注意

■お守りいただく内容を次の図記号で説明しています。

(次は図記号の例です）

｢死亡や重傷を負うおそれがある内容｣

です。

｢軽傷を負うことや、財産の損害が発生

するおそれがある内容｣です。

してはいけない内容です。

警告

日本語

1

安全上のご注意

■不安定な取り付けかたをしないでください

落下して、けがの原因となることがありま
す。

水ぬれ禁止

■ぬらしたりしないでください

火災・感電の原因になることがあります。

必ずお守りください

注意

日本語

取り扱い上のご注意

■カメラのレンズ部分に手を触れないでください

レンズが汚れて、映像が不鮮明になることがあります。

■

使用中にUSBケーブルを引き抜かないでください

本機やテレビが正常に動作しなくなる場合があります。
この場合は、テレビ本体の電源ボタンでテレビの電源
を切り、本機のUSBケーブルを接続してから、テレビ
の電源を入れ直してください。

■USBケーブルを無理に引っ張らないでください

故障の原因になることがあります。

■落としたり、ぶつけたり、強い振動を加えたりしないで
ください

故障の原因になることがあります。

■高温になる場所や強い磁気を帯びた物の近くでは、使
用や保管をしないでください

故障や変形、誤動作などの原因になることがあります。

■ほこりや湯気、煙、水滴などがかかる場所では使用しな
いでください

故障の原因になることがあります。

■スタンド部を無理に曲げないでください

故障の原因になることがあります。

2

●本機は、USB端子を搭載したパナソニック製ハイ
ビジョンテレビ※でインターネット経由のビデオ
通話や音声通話を利用する際に使用します。

●テレビをブロードバンド回線でインターネットに
接続することが必要です。

※一部使用できない機種があります。本機を使用で

きるテレビの機種については、パナソニックの商
品サポート・ホームページをご覧ください。
http://panasonic.jp/support/tv/connect/
skype/index.html

設置する

■各部の名称とはたらき

カメラ正面

日本語

マイク

カメラまたはマ
イクが動作中は
赤く点灯します

カメラ側面

カメラレンズ マイク

スタンド

磁石撮影ランプ

USBケーブル

磁石

スタンド

3

■カメラをテレビに取り付けて使用する場合

お知らせ

ディスプレイパネル背面上端の金属部にスタンドの磁
石部分をはり付けます。

ケーブル
固定部

(中央部に取り付けた例)

日本語

ディスプレイ

パネル上端

■カメラを置いて使用する場合

テレビの正面で、なるべく顔に近い高さの水平な場所
に置いて使用します。

●カメラとテレビのスピーカーの位置が近いと、テレビ

の音量によっては「ハウリング」と呼ばれる雑音が発
生する場合があります。この場合は、テレビの音量を
小さくしてご使用ください。

4

接続する

本機のUSBケーブルをテレビのUSB端子に接続します。

①テレビ本体の電源ボタンを押して、テレビの電源を切る
②本機のUSBケーブルをテレビのUSB端子に差し込む

USB端子

端子の向きにコネクタの向きを合わせて差し込んで
ください。

③テレビ本体の電源ボタンを押して、テレビの電源を

入れる

※

へ

USBケーブル

（1.5m）

※USB端子への接続は、ご使用のテレビの取扱

説明書でご確認ください。

お願い

●必ずテレビ本体の電源ボタンを押して、電源を「切」
「入」してください。

●USBハブを使わずに、直接、テレビのUSB端子に接続

してください。

●本機をパソコンや他社製テレビに接続して使用する

ことはできません。
必ず当社製の、USB端子のあるテレビに接続してくだ
さい。

日本語

5

カメラを使用する

お知らせ

●テレビをブロードバンド回線でインターネットに接

続していることが必要です。

●以降の操作は、テレビのリモコンで行います。テレビ

とリモコンの操作について、詳しくは、ご使用のテレ
ビの取扱説明書をご覧ください。

①テレビの画面に、「らくらくアイコン」を表示する

②「ビエラ・コネクト」を選び、「決定」を押す

TM

③カメラを使用する対象（例：「Skype

「決定」を押す

日本語

●以降は、画面の表示に従って、アカウントの登録、ビ

デオ通話や音声通話の発信と受信、またはカメラの
調整などの操作を行ってください。

●本機を使用する対象や手順、画面の表示は、予告なく

変更される場合があります。

●Skypeへの接続・設定については、パナソニックの商

品サポート・ホームページをご覧ください。
http://panasonic.jp/support/tv/connect/
skype/index.html

Skypeは緊急電話には使用できません；

Skypeは通常の電話に取って代わるサービ
スではないため、緊急通報に使用することは
できません。

」など）を選び、

6

お手入れ

●お手入れは柔らかい乾いた布を使ってください。
柔らかい布にほこりなどが付着していると、製品に傷がつ
きます。お手入れの前にほこりなどをはらってください。
なおベンジンやシンナー、ワックスなどは、塗装がはがれる原
因になりますので、使用しないでください。

ヨーロッパ連合以外の国の廃棄処分に関する情報

この記号はヨーロッパ連合内でのみ有効です。
本製品を廃棄したい場合は、日本国内の法律等
に従って廃棄処理をしてください。

中国域内での環境に関する情報

このシンボルマークは中国国内でのみ有効
です。

仕様

使用電源 DC5V（USB電源）500mA

消費電力 最大0.5W

寸法

質量 約100g（USBケーブルを含む）

使用温度範囲 0℃〜40℃

レンズ

マイク 単一指向性マイクロホン×４個

撮像素子 1/4インチCMOSセンサー

解像度 1280×720画素

フォーカス 固定フォーカス（約60cm〜∞）

出力画像 HD、VGA、QVGA、QQVGA

出力形式 H.264、YUV

フレームレート 30fps

インターフェース USB2.0

幅 180mm× 高さ 47mm×
奥行 28mm

F/2.04層レンズ、最大視野角

56.8°（HDモード時）

日本語

7

故障かな？ Q&A

まず次の項目を確認し、それでも直らないときはお買上げ
の販売店へご連絡ください。（ 10 ページ）

本機が動作しない

・本機の USB ケーブルがテレビの USB 端子に正し

く接続されていますか？（

テレビ本体の電源ボタンを押して電源を切り、本機
の USB ケーブルを接続し直してください。

・コミュニケーションカメラを利用するサービス

日本語

（Skype など）を起動しましたか？（

コミュニケーションカメラに対応しているサービス
を起動して正しく操作すると、本機は自動的に動作
します。

・ご使用のテレビは、本機に対応している機種ですか？

（ 3 ページ）

本機で撮影した映像が暗い、または粗い

・照明が不足しているのかも知れません。

本機をご利用のときは、部屋を明るくしてください。

本機で撮影した映像がぼやけている

・本機に近付きすぎているのかもしれません。

本機から 60cm 以上離れてお使いください。

それより近い距離では、映像がぼやける可能性があ
ります。

5ページ）

6ページ）

8

相手先から送られてきた映像が止まっているよう
に見える

・インターネットの接続環境により、本機のご利用に

適した通信速度が得られない場合があります。

接続環境を改善するか、または本機をご利用になる
時間帯を変えて試してください。

日本語

9

保証とアフターサービス

●製品名 ビエラコミュニケーションカメラ

●品 番 TY-CC20W

●故障の状況 できるだけ具体的に

よくお読みください

使いかた・お手入れ・修理などは…

■まず、お買い求め先へご相談ください

▼お買い上げの際に記入されると便利です

販売店名

電話   （    ）      −     

お買い上げ日       年   月   日

日本語

修理を依頼されるときは

まずUSBケーブルを抜き、お買い上げ日と下の内容をご
連絡ください。

●保証期間中は、保証書の規定に従ってお買い上げの販
売店が修理をさせていただきますので、おそれ入りま
すが、製品に保証書を添えてご持参ください。

 保証期間：お買い上げ日から本体１年間

●保証期間終了後は、診断をして修理できる場合は、
ご要望により修理させていただきます。

※修理料金は次の内容で構成されています。





※補修用性能部品の保有期間

 当社は、このビエラコミュニケーションカメラの補

診断・修理・調整・点検などの費用

技術料

部品および補助材料代

部品代

技術者を派遣する費用

出張料

8年

修用性能部品（製品の機能を維持するための部品）を、
製造打ち切り後8年保有しています。

10