Panasonic Section750 User Manual
3DQDVRQLF
®
User G uide
Section 750
Key T elephone
User Guide
ICX (International)
Version 3.5
Issued Ma rch, 1999
The contents of this manu al are sub ject to c hange withou t notice an d do not c onstitute
a commitment on the part of Matsushita Communication Industrial Co. Ltd (MCI).
Every effort has been made to ensure the accuracy of this document. However, due to
ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication, nor can it accept responsibility for
errors or omissions. Pan asonic will update and revise this document as needed.
The software and hardware described in this document may be used or copied only in
accordance with the terms of the license pertaining to the said software or hardware.
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically, electronically, or photographically, is prohibited without permission of the Matsushita Communication Industrial Co. Ltd (MCI).
©Copyright 1999 by Matsushita Communication Industrial Co. Ltd (MCI)
All rights reserved.
CONTENTS
Chapter 1. Contents 3
Chapter 2. Preface 7
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What This Manual Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Notation Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 3. Understanding Your Phone 9
Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Small-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the Default Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Understanding Display Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Variable Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Large-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the Default Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Understanding Display Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 4. Setting Up Your Phone 21
Adjusting Volume and Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting Up Flexible Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting Up One-touch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Up Speed Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Assigning and Deleting PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Assigning SSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Linking System Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Assigning and Deleting Names for PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 5. Placing Outside Calls 35
Accessing an Outside Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Non-verified Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Verified Account Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Redialing Outside Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dialling Speed Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
ICX-35-750 ICX (International), issued March 1999 3
Contents
Checking Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 6. Handling Incoming Calls 43
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using Call Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Supervised Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Unsupervised Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Extension Group Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Extension Direct Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Trunk Group Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Trunk Direct Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 7. Communicating Within Your Office 51
Calling Other Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Switching Between Tone and Voice Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Answering a Page (Meet-Me Answer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Answering a Page with Universal Night Answer. . . . . . . . . . . . . . . . . . . . . . . . . 54
Making Announcements to Busy Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Answering an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Transferring Calls with an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Camp-on (Call Waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Message Waiting/Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using Do-Not-Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Absence Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Locking Your Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 8. Using Additional Features 65
Using the MIC Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using Off-Hook Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Handsfree Answerback and Handsfree Operation . . . . . . . . . . . . . . . . . . 66
Using Voice Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using the Flash Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making Conference Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Controlling Background Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4 ICX (International), issued March 1999 ICX-35-750
Contents
Using Timed Reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Caller ID Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Call Log Operation for a Small-display Phones . . . . . . . . . . . . . . . . . . . . . . . . . 70
Call Log Format for the Large-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Walking TRS (Call BArring) Class of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Directory Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using Zip Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
ICX-35-750 ICX (International), issued March 1999 5
Contents
This page intentionally left blank.
6 ICX (International), issued March 1999 ICX-35-750
PREFACE
The Key T elephone User Guide is for anyone who uses a Panasonic digital telephone
in conjunction with the Panaso nic ICX. Th e ICX is a telephon e system that pro vides
you with a powerful set of features for handling calls.
This manual provides an overview of the following digi tal phones and offers
detailed infor m ation about using the fe atures provided by the ICX:
U.K.
• 12 key-Standar d VB-D41 1 U K
• 12 key-Speakerphone VB-44221
• 12 key-Display Speakerphone VB-D411DSUK VB-44223
• 12 key-Large Display Speakerphone VB-D411LDSUK VB-44225
• 12 key-Soft key Display Speakerphone VB-D411DSVUK VB-44224
• 24 key-Disp lay VB-D611DUK
• 24 key-Display Speakerphone VB-D611DSUK VB-44233
• EM24-24 key Expansion Module VB-D331UK VB-44310
• DSS-72 key DSS /BLF VB-D631UK VB-44320
Hong Kong/
Other
HOW TO USE THIS MANUAL
We recommend that you read the entire manual before using your digital phone, in
order to get a clear idea of its capabilities.
WHAT THIS MANUAL CONTAINS
This manual contains the following chapters:
• Chapter 1, “Understanding Your Phone” - Describes features of Panasonic
digital telephones.
• Chapter 2, “Setting Up Your Phone” - Provides procedures for setting up
telephone featur es such as Flexible Functi on (FF) keys.
ICX-35-750 ICX (International), issued March 1999 7
Notation Used
• Chapter 3, “Placing Outside Calls” - Provides procedures for making outside
calls.
• Chapter 4, “Handling Incoming Cal ls” - Provides several procedures for
answering calls.
• Chapter 5, “Communicating Within Your Office” - Provides procedures for
handling internal calls.
• Chapter 6, “Using Additional Features” - Provides procedures for using
additional features.
• Appendix A, “Dial Code List.” - Provides a list of dial codes used for
programming FF ke ys.
• Appendix B, “Customized PSD Bin Numbers.” - Provides a table for
documenting or tracking your personalized lis t of speed dial numbers.
NOTATION USED
This user guide uses the following conventions:
• References to chapters and sections are enclosed in quotation marks and
include the title and pa ge numbe r . For e xample: “Se tting Up Flex ible Func tion
Keys” on page 22 .
• References to information you are to en ter or dial are printed in boldface,
mixed-case characters. Fo r example: Enter 73*.
• References to the telephone keypad are printed in bold, upper case characters.
For example: Press the HOLD key.
FOR MORE INFORMATION
For more information about features available with the Panasonic ICX system and
digital phones, contact your system administrator or ICX dealer, or refer to the
Panasonic publi c ation Feature Operation (Section 70 0).
8 ICX (International), issued March 1999 ICX-35-750
1. UNDERSTANDING YOUR PHONE
The following information in this chapter will familiarize you with your Panasonic
digital phone and enable you to effectively use its call-handling features:
• Non-Display Phones (page 9)
• Small-Display Phon es (page 11)
• Large-Display Phones (page 15 )
• Using Variable Mode (page 14)
• Changing the Default Display (pages 13 and 17)
• Understanding Display Information (pages 13 and 18).
NON-DISPLAY PHONES
Non-display phones do not have a Liquid Crystal Displa y (LCD). Table 1 on page
10 describes the features (1-18 below) that are typical of non-display phones.
Figure 1. Non-display ph one
ICX-35-750 ICX (International), issued March 1999 9
1. Understanding Your Phone
Table 1. Non-di s pla y phone features
# Feature Description
1
Message Waiting Indicator Indicates that you have a message .
PROG Key Used to program Flexible Func ti on (FF) and one-
2
CONF Key Used to establish conferenc e ca l ls and to check FF
3
One-Touch Keys Used to make outside calls or to access system fea-
4
Flexible Function (FF)
5
Keys
DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-
6
MIC Indicator Indicates that your voice is not muted (i.e., party on
7
INT Indicator Lights when you are on a call and flashes when you
8
9
ON/OFF Indicator Lights when the ON/OFF key has been press ed.
FL/R Key Used to end an outside call and to either restore out-
10
11
REDIAL Key Used to redial the last number dialled.
MEMORY Key Used to access speed dialling or enter account
12
ON/OFF Key Used to make a call without lifting the handset or to
13
14
LINE Key Used to seize a free outside line.
VOLUME Key Used to adjust the level of tones, background
15
HOLD Key Used to hold calls, to retrieve hel d calls, and to
16
Microphone Used to talk to anot he r pa rty without using the
17
18
Speaker Outputs tones and voice at your extension.
touch keys, to adjus t ringer volume, and to send a
flash signal. Depending on t he se tup of your system, may also be used to transfer calls.
key and one-touch feature s.
tures.
Used to access outside lines or to access system fea-
tures.
warding is set.
the other end can hear yo u). Goes off when your
hands-free microphon e is m ut ed and flashes when
your handset is muted.
hold a call.
side dial tone or switch to ext er nal dial tone status
without hanging up the receiver.
codes.
turn the speaker on and off.
music, ringing, receiver volume, and display contrast.
complete FF key programming.
handset.
10 ICX (International), issued March 1999 ICX-35-750
1. Understanding Your Phone
SMALL-DISPLAY PHONES
Small-display phon es have a disp lay cont aini ng tw o l ines of text. Ta ble 2 on pa ge 1 1
describes the features (1-22 below) that are typi cal of small-display phones.
Figure 2. Small-display phone
4
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Table 2. Small-display phone features
# Feature Description
1
Message Waiting Indicator Indicates that you have a message .
Display Displays information about the phone’s status,
2
MODE Key Used to change display modes from Default Mode
3
END Key Used to exit Directo ry Mode and return the display
4
ICX-35-750 ICX (International), issued March 1999 11
menus, and dialling direct or ies.
to Speed Dial Mode or Extensi on Directory Mode.
to Default Mode.
1. Understanding Your Phone
# Feature Description
5
Soft Keys Used to select spee d dial directories or numbers.
PROG Key Used to program Flexible Func ti on (FF) and one-
6
CONF Key Used to establish conferenc e ca l ls and to check FF
7
One-Touch Keys Used to make outside calls or to access system fea-
8
Flexible Function (FF)
9
Keys
DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-
10
INT Indicator Lights when you are on a call and flashes when you
11
MIC Indicator Indicates that your voice is not muted (i.e., party on
12
13
ON/OFF Indicator Lights when the ON/OFF key has been press ed.
FL/R Key Used to end an outside call and to either restore out-
14
15
REDIAL Key Used to redial the last number dialled.
16
MEMORY Key Used to access speed dialling or enter account
ON/OFF Key Used to make a call without lifting the handset or to
17
18
LINE Key Used to seize a free outside line.
VOLUME Key Used to adjust the level of tones, background
19
HOLD Key Used to hold calls, to retrieve hel d calls, and to
20
Microphone Used to talk to anot he r pa rty without using the
21
22
Speaker Outputs tones and voice at your extension.
touch keys, to adjus t ringer volume, and to send a
flash signal. Depending on t he se tup of your system, may also be used to transfer calls.
key and one-touch feature s.
tures.
Used to access outside lines or to access system fea-
tures.
warding is set.
hold a call.
the other end can hear yo u). Goes off when your
hands-free microphon e is m ut ed and flashes when
your handset is muted.
side dial tone or switch to ext er nal dial tone status
without hanging up the receiver.
codes.
turn the speaker on and off.
music, ringing, receiver volume, and display contrast.
complete FF key programming.
handset.
12 ICX (International), issued March 1999 ICX-35-750
1. Understanding Your Phone
Changing the Default Display
The MODE key enables you to change the software mod e of the display from
Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial
[SSD], Personal Speed Dial [PSD], or Extension directories). The END key enables
you to return the display to Default Mode.
While in Directory Mode, the soft keys enable you to view either the SSD, PSD, or
Extension directories. After selecting the desired direc tory, the soft keys also enable
you to either view or dial speed dial or extension numbers. (For more information on
using directories to make calls, see “Dialling Speed Dial Numbers” on page 38 and
“Calling Other Extensions” on page 51.)
While in Variable Mode, you can also use the soft keys to access various system
features.
Notes:
• Y ou must be in Directory Mode to view speed dial and extension directories or
dial speed dial numbers usi ng the soft keys.
• The system fea tu r e s dis p la ye d in Variab le Mo de re qu ir e s yste m pr o gra m m ing.
To display the Directory Mode on a small-display phone
1. (A)Press the MODE key one time to access the speed dial directories. (66'
and 36' appear on the second line of the display.)
OR
(B) Press the MODE key twice to access the Extension Directory. ((;7 appears
on the second line of the display.)
2. Press the END key to return to Default Mode.
Understanding Display Information
Display information indicates the status of the phone. However, this information
will vary depending on how the phone is programmed and its status. Several of the
more common displays are illustrated below.
Figure 3. Idle condition for small-display phone (display default)
###4:#####0$5#####:HG################43=67#
Extension
ICX-35-750 ICX (International), issued March 1999 13
446
######%UDQG\
User name
1. Understanding Your Phone
Figure 4. Messages received for small-display phone
Number of
messages
###4:#####0$5#####:HG################43=67#
06* &DUWHU
Figure 5. Reminder alarm for small-display phone
###4:#####0$5#####:HG################43=67#
Alarm time
$ODUP#####45=6330
Figure 6. Incoming outside call for small-display phone
Incoming outside
call
,1&0#&2
446
&36
%UDQG\
Figure 7. Outside call in progress for small-display phone
Outside call
in progress
2Q#/LQH
446 %UDQG\
3·48
Figure 8. Internal calling in use for small-display phone
Intercom call
7DON
*UHJ
446 %UDQG\
Person that
left the first
message
Alarm
indicator
Outside line
number
Call
duration
Called
party
Using Variable Mode
Using Variable Mode allows you to use the soft keys to access programmed system
features when your phone is in the following states:
• During an intercom call
• During a trunk dial tone
• During a trunk call
• After dialling a busy extension.
To activate Variable Mode on a small-display phone
1. Lift the handset or press the ON/OFF key.
14 ICX (International), issued March 1999 ICX-35-750
1. Understanding Your Phone
2. Press the Variable Mode Key.
3. Replace the handset or press the ON/OFF key.
To use Variable Mode on a small-display phone
1. After turning Variable Mo de o n, the d ispla y will reflect the programmed fe ature s
during an intercom call, trunk dial tone, trunk call, or after dialling a busy
extension.
2. Press the > or < key next to the desired feature.
LARGE-DISPLAY PHONES
Large-display phones are distinguished by their large displays. Table 3 on page 16
describes the features (1-23 below) that are typi cal of large-display phones.
Figure 9. Large-display phone
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ICX-35-750 ICX (International), issued March 1999 15
1. Understanding Your Phone
Table 3. Large-display phone featu r es
# Feature Description
1
Message Waiting Indicator Indicates that you have a message .
Display Displays information about the phone’s status,
2
Soft Keys Used to select menus, directories, speed dial num-
3
PROG Key Used to program FF and one-touch keys, to adjust
4
CONF Key Used to establish conferenc e ca l ls and to check
5
MIC Key Used to activate/deactivate the Microphone/Mute
6
MENU Key Used to return to the default Main Menu screen
7
8
PREV Key Used to return to the previous screen.
9
NEXT Key Used to advance to the next screen.
Flexible Function (FF)
10
Keys
DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-
11
INT Indicator Lights when you are on a call and flashes when you
12
MIC Indicator Indicates that your voice is not muted (i.e., party on
13
14
ON/OFF Indicator Lights when the ON/OFF key has been press ed.
FL/R Key Used to end an outside call and to either restore out-
15
16
REDIAL Key Used to redial the last number dialled.
menus, and dialling direct or ies.
bers, and to access call-ha ndl ing features.
ringer volume and to send a flash signal. Depending
on the setup of your system, may also be used to
transfer calls.
Flexible Function (FF) and one-t ouch key settings.
function. When activated, the party on the other end
can hear you. (See item 13 , MIC Indi cator.)
which contains the following items:
• Personal Dial
• System Dial
• Extension
• Function Syste m
• Function Ext
Used to access outside lines or to access system features.
warding is set.
hold a call.
the other end can hear yo u). Goes off when your
hands-free microphon e is m ut ed and flashes when
your handset is muted.
side dial tone or switch to ext er nal dial tone status
without hanging up the receiver.
16 ICX (International), issued March 1999 ICX-35-750
1. Understanding Your Phone
# Feature Description
17
MEMORY Key Used to access speed dialling or enter account
ON/OFF Key Used to make a call without lifting the handset or to
18
19
LINE Key Used to seize a free outside line.
VOLUME Key Used to a dj ust level of tones, background music,
20
HOLD Key Used to hold calls, to retrieve hel d calls, and to
21
Microphone Used to talk to anot he r pa rty without using the
22
23
Speaker Outputs tones and voice at your extension.
codes.
turn the speaker on and off.
ringing, receiver vo lume, and display contrast.
complete FF key programming.
handset.
Changing the Default Display
The ten soft keys located alongside the displa y on a lar g e -dis p la y ph on e allow you
to change the software mode of the display. Instead of displaying the Main Menu
(Default Mode) for instance, you can set your phone to display one of the following
directories or menus:
• Personal Dial - Allows you to program, view, or dial PSD numbers using the
soft keys.
• System Dial - Allows you to view or dial SSD numbers using the soft keys.
• Extension - Allows you to view or dial other extensions using the soft keys.
• Function System - Allows you to access most key telephone features, such as
Call Forwarding, Do-Not-Disturb (DND), Microphone Mute, Background
Music, Call Pickup, Account Codes, etc.
• Function Extension - Allows you to assign frequently us ed phone features for
easy access. Most items found under the Function System Menu can be
assigned to the Function Extension Menu in any order you desire.
To display a directory or menu on a large-display phone
1. Press the soft key to the left of the desired directory or menu. (The selected
directory or menu o f feature displays.)
2. Press the MENU key to return to the Main Menu.
Note: Menus are programm able or customizable per extension. Therefore, the
actual menu that displays depends on your system configuration.
ICX-35-750 ICX (International), issued March 1999 17
1. Understanding Your Phone
Understanding Display Information
Display information indicates the status of the phone. However, this information
will vary depending on how the phone is programmed and its status. Several of the
more common displays are illustrated below.
Figure 10. Idle condi tion for large-display phone (di s play default)
###4:######0$5#####:HG#################43=67#
Extension
446
%UDQG\
3(5621$/#',$/
6<67(0#',$/
(;7(16,21
)81&7,21#6<67(0
)81&7,21#(;7
Figure 11. Messages received for large-display phone
User name
Number of
messages
##4:#####0$5######:HG#################43=67#
06* &DUWHU
3(5621$/#',$/
6<67(0#',$/
(;7(16,21
)81&7,21#6<67(0
)81&7,21#(;7
Figure 12. Reminder al arm f or large-display phone
##4:#####0$5######:HG#################43=67#
Alarm time
$ODUP#####45=6330#
3(5621$/#',$/
6<67(0#',$/
(;7(16,21
)81&7,21#6<67(0
)81&7,21#(;7
Person that
left the first
message
Alarm
indicator
18 ICX (International), issued March 1999 ICX-35-750
1. Understanding Your Phone
Figure 13. Incoming outside cal l for large-display phone
Incoming outside
call
,1&0#&2
&36
446 #%UDQG\
3(5621$/#',$/
6<67(0#',$/
(;7(16,21
)81&7,21#6<67(0
)81&7,21#(;7
Figure 14. Outsid e call in progress for large-display phone
Outside call
in progress
2Q#/LQH
3·48
#446###########################%UDQG\
3(5621$/#',$/
6<67(0#',$/
(;7(16,21
)81&7,21#6<67(0
)81&7,21#(;7
Figure 15. Intercom calling in use for large-display phone
Intercom call
7DON
*UHJ
446 %UDQG\
3(5621$/#',$/
6<67(0#',$/
(;7(16,21
)81&7,21#6<67(0
)81&7,21#(;7
Outside line
number
Call
duration
Called
party
ICX-35-750 ICX (International), issued March 1999 19
1. Understanding Your Phone
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20 ICX (International), issued March 1999 ICX-35-750
2. SETTING UP YOUR PHONE
You can use the procedures in this chapter to customize your phone for the
following:
• Adjusting Volume and Display Settings (page 21)
• Setting Up Flexible Function Keys (page 22)
• Setting Up One-touch Keys (page 23)
• Setting Up Speed Dialling (page 25)
• Assigning and Deleting Personal Speed Dial (PSD) Numbers (page 25)
• Linking System Speed Dial Numbers (page 28)
• Assigning and Deleting Names for PSD Numbers (page 29).
ADJUSTING VOLUME AND DISPLAY SETTINGS
Yo u can adjust the volume or display of the following by pressing the
VOLUME
• Intercom and incoming ringer
• Handset
• Speaker
• Display cont r ast of yo ur ph one.
To adjust the volume of your phone while it is in use
1.
Press the
a.
b.
To adjust the ringer volume of your phone while it is idle
1.
Press the
2.
Press the
3.
Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.)
key:
VOLUME
During ringing to adjust the intercom or incoming ring tone.
During a call to adjust the handset or speaker volume .
ON/OFF
PROG
key:
key.
key.
OR
ICX-35-750 ICX (International), issued March 1999 21
2. Setting Up Your Phone
Enter 9, then 2 to adjust the intercom ring ton e . (The phone produces a tone.)
4. Press the VOLUME key.
5. Press the ON/OFF key.
To adjust the display contrast of your phone
Note: This task requires a display phone.
1. While the phone is idle, press the # key.
2. Press the VOLUME key several times as needed.
SETTING UP FLEXIBLE FUNCTION KEYS
You can set up Flexible Function (FF) keys to initiate system features or to assign
specific extension numbers.
Note: You cannot set up FF keys that are dedicated to outside lines. Contact your
system administrator or ICX dealer to make changes to dedicated FF keys.
To set up FF keys
1. Pickup the handset or press the ON/OFF key.
2. Press the PROG key.
3. Press the FF key to be programmed.
4. Do one of the following:
If . . . Then . . .
For a fixed dial code, press the
You want one-key assess to a certain feature:
Notes:
• You must enter a dial code when
assigning features. (See Appendix A,
“Dial Code List” on pag e 77.)
• Not all dial codes can be stored in FF
keys
You want one-key access to a specifi c
**
extension number , plus the ability to pick up
the extension’s calls and know when the
extension is busy:
22 ICX (International), issued March 1999 ICX-35-750
a.
key. For a flexible dial code, proceed to
step b.
Enter one of the dial codes listed in
b.
Appendix A, “Di al Code List” on page
77.
Enter the extens ion number.
REDIAL
2. Setting Up Your Phone
If . . . Then . . .
If you assign an extension numbe r to an FF key, the FF key will l igh t red when the exten-
**
sion is busy. It will light green when Do-Not-Disturb (DND) or Call Forwarding is set. In
addition, you can pick up a call that is ringing or on hold at the extension by simply pressing
the FF key when it is flashing.
5. Press the HOLD key.
6. Repeat steps 2-5 to program additional keys.
7. Replace the hand set or press the ON/OFF key.
To clear an FF key’s programming
1. Pick up the handset or press the ON/OFF key.
2. Press the PROG key.
3. Press the desired FF key.
4. Press the HOLD key.
5. Replace the handset or press the ON/OFF key.
To check the FF key’s setup
Note: This task requires a display phone.
1. Pick up the handse t or press the ON/OFF key.
2. Press the CONF key.
3. Press the FF key. The assigned function appears on the display.
4. Replace the handset or press the ON/OFF key.
SETTING UP ONE-TOUCH KEYS
You can set up one-touch keys on a non-display or small-display phone to store
phone numbers, speed dial numbers, or feature access codes.
To program a one-touch key for an outside phone number
1. Pickup the handset or press the ON/OFF key.
2. Press the PROG key.
3. Press the one-touch key to be programmed.
ICX-35-750 ICX (International), issued March 1999 23
2. Setting Up Your Phone
4. Dial the phone number to be stored.
5. Press the HOLD key.
6. Replace the handset or press the ON/OFF key.
To assign an SSD number to a one-touch key
1. Pickup the handset or press the ON/OFF key.
2. Press the PROG key.
3. Press the one-touch key to be programmed.
4. Press the MEMORY key.
5. Enter the SSD bin number to be programmed.
6. Press the HOLD key.
7. Replace the handset or press the ON/OFF key.
To assign a feature code or extension number to a one-touch
Note: **When the system is set up for MCO Code level, one-touch keys
automatically dial an outside line. (MCO Code level requires system programming.)
1. Pickup the handset or press the ON/OFF key.
2. Press the PROG key.
3. Press the one-touch key to be programmed.
4. **If the feature functions at the MCO Code level, press MEMORY * #.
5. Enter the desir e d feature code or extension numbe r.
6. Press the HOLD key.
7. Replace the handset or press the ON/OFF key.
To check a programmed one-touch key
Note: This task requires a display phone.
1. Pickup the handset or press the ON/OFF key.
2. Press the CONF key.
24 ICX (International), issued March 1999 ICX-35-750
2. Setting Up Your Phone
3. Press the one-touch key to be checked. (Programme d data appears on the
display.)
4. Replace the handset or press the ON/OFF key.
SETTING UP SPEED DIALLING
Yo u can set up the following speed dial features using your phone’s one-touch or
soft keys:
• Speed dial numbers
• Speed dial linking
• Speed dial names
Assigning and Deleting PSD Numbers
You can assign frequently called numbers (or System Speed Dial [SSD] numbers) to
your phone’s one-touch or soft ke ys. These keys are preprogrammed to correspond
to specific PSD codes or bins. You store your PSD numbers in these bins. When you
press a one-touch or soft key containing a PSD number, the PSD bin associated with
that key is accessed and the speed dial number is dialled.
Yo u can assign up to 10 PSD numbers to the on e-touch keys on a non-display or
small-display phone (PSD bins 80-89) and up to 20 PSD numbers to the soft keys on
a large-display phone (PSD bins 80-99).
When in the PSD Directory Mode, yo u can view the PSD bin numbers on the
display. On a small-display phone, two bins are displayed at a time. To display the
next two bins, press the # key. To display the previous two bins, press the * key. On
a large-display phone, 10 PSD bins are displayed at a time. To display the next 10
bins, press the NEXT key. To display the previous 10 bins, press the PREV key.
For a list of corresponding PSD bin numbers and one-touch or soft keys, see Figure
16 and Table 4 on page 26.
Notes:
• On a small-display phone, you must be in the PSD Directory Mode to assign,
access, or view numbers in PSD bins 90-99. On a non-display phone, you
access or assign numbers to PSD bins 90-99 by pressing the MEMORY key
and entering the PSD bin number. (To review the PSD numbers on nondisplay phones, refer to your customized list of PSD numbers in Appendix B
“Customized PSD Bin Numbers” on page 83.)
• Until you assign a name or string of cha ra ct ers to a PSD nu mbe r, the PSD bin
number will display when you press the one-touch or soft key. For more
information, see “Assigning and Deleting Names for PSD Numbers” on page
29.
ICX-35-750 ICX (International), issued March 1999 25
2. Setting Up Your Phone
• You can check PSD numbers or names that have been assigned to one-touch
or soft keys. For more information, see “Checking Speed Dial Numbers” on
page 40.
Figure 16. One-touch and soft key numbering scheme
02:28 Thu N O V 14
Langfor d S 173
1
2
PROG
109876
2 3
CONF
541
Small-display phone one-touch keys
3
4
5
Large-display phone soft keys
Table 4. Corresponding one- touch or soft keys and PSD bin numbers
One-touch or soft key Corresponds to PSD bin on ...
etc.
1
2
3
Small-display and
non-display phones
80 80 or 90
81 81 or 91
82 82 or 92
Large-display phone
6
7
8
9
10
To assign a PSD number to a one-touch or soft key
Note: Before assigning PSD numbers, you must de te rmine whether the system is
set up for Intercom Level (programmed to dial an inside line) or MCO Code level
(programmed to dia l an outside line). Depending on the system set up, you must
include the appropriate dialling code as part of the PSD number. To determine which
code to use, see Table 5 on page 27.
1. Pick up the handset o r p ress the ON/OFF key.
2. Either:
• Press the PROG key and then press the MEMORY key.
26 ICX (International), issued March 1999 ICX-35-750
2. Setting Up Your Phone
OR
• Enter the Speed Dial Set/Clear code (default = 710 (HK/UK) or 710#).
3. Enter the PSD bin number (80-99).
4. Enter the phone number you want to be speed-dialled (m aximum length = 16
characters). Remember to include the Intercom Level or MCO Code level code
depending on how the system is set up. (Refer to the following table.)
Table 5. Characters allowed when assigning PSD numbers
To insert a . . . Enter/Press...
Digit or character
Intercom Level*
MCO Code
nesia) **
MCO Code 81**
MCO Code 82**
MCO Code 83**
MCO Code 84**
Pause
DP - DTMF Code
SSD Code
Hyphen (-)
Display Number (Start / Stop) ***
DTMF Conversion After the Other Party Answers
Indicates that the digits that follow are either a feature acc ess code or extension
*
number. (Do not include if system is set for Inter com Level.)
Indicates that the digits that follow are for an outside number. (Do not include if
**
system is set for Trunk Level.)
(UK/HK), 0 (Taiwan, Malaysia, Indo-
9
0, 1-9, *, #
MEMORY * #
MEMORY * 0
MEMORY * 7
MEMORY * 7
MEMORY * 7
MEMORY * 74
FL/R
MEMORY * *
MEMORY NN(N)
PROG
MEMORY * 2
MEMORY * 3
and higher)
1
2
3
(Version 3.5
***Indicates that the enclosed digits should not be displayed during dialling. Must
precede and follow the digits that you do not want displayed.
ORY *2 555-4143 MEMORY *2.
Example: MEM-
5. Press the HOLD key.
6. Replace the handset or press the ON/OFF key.
ICX-35-750 ICX (International), issued March 1999 27
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