TG8521E(e).book Page 1 Wednesday, March 17, 2010 3:39 PM
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG8521E
KX-TG8522E
KX-TG8523E
KX-TG8524E
Model shown is KX-TG8521.
Before initial use, see “Getting
Started” on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
TG8521E(e).book Page 4 Wednesday, March 17, 2010 3:39 PM
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory itemModel number
Rechargeable
batteries
HeadsetKX-TCA94EX, RP-TCA400, RP-TCA430
DECT repeaterKX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
P03P or HHR-4NGE
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.)
to a single base unit.
L Optional handsets may be a different
colour from that of the supplied
handsets.
Handset (optional): KX-TGA850E
Sales and support information
Customer Care Centre
L For customers within the U.K.: 0844 844 3898
L For customers within the Republic of Ireland: 01289 8333
L Visit our website for product information: www.panasonic.co.uk
L E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for your product with ease and confidence
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm,
Friday 9:30am - 5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
www.pas-europe.com
L Most major credit and debit cards accepted.
L All enquiries transactions and distribution facilities are provided directly by
TG8521E(e).book Page 6 Wednesday, March 17, 2010 3:39 PM
Important Information
Operating safeguards
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
L The use of excessive sound volume
through earphones, headphones, or
headsets may cause hearing loss.
L Do not place a handset on the base unit
with the headset jack cover opened.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
Page 7
TG8521E(e).book Page 7 Wednesday, March 17, 2010 3:39 PM
– there is a power failure.
– the key lock feature is turned on.
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception fo r a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
TG8521E(e).book Page 8 Wednesday, March 17, 2010 3:39 PM
Important Information
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection and
Disposal of Old Equipment and used
Batteries
2
1
These symbols (1, 2, 3) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used b atteries, please take
them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwi se arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
3
For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries
outside the European Union
These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
Note for the battery symbol
This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
complies with the requirement set by the
Directive for the chemical involved.
Specifications
■ Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
TG8521E(e).book Page 10 Wednesday, March 17, 2010 3:39 PM
Getting Started
Battery level
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor. Your Panasonic sales shop can
offer you more information about
connection possibilities.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 7.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends (S,
T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
TG8521E(e).book Page 11 Wednesday, March 17, 2010 3:39 PM
K {ECO/R}
Controls
Handset
A
B C
D
E
F
G
A
B
H
I
J
K
L
M
A
ECO: Eco mode shortcut key
R: Recall/Flash
L Microphone
M Charge contacts
■ Control type
ASoft keys
The handset features 2 soft keys and
the centre of the navigator key. By
pressing a soft key or the centre of the
navigator key, you can select the
feature shown directly above it on the
display.
BNavigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– {^} or {V}: Adjust the receiver or
speaker volume while talking.
– {<} (y: Caller list): View the caller
list.
– {>} (R: Redial): View the redial
list.
L As all multiple items cannot be
displayed on screen at the same
time, you can quickly search the
desired item to move screens by
pressing {>} or {<}, instead of
scrolling down or up line by line
(page 15).
Getting Started
A Charge indicator
Ringer indicator
B Secure grip
L Secure grip offers support when
you cradle the handset between
your shoulder and ear.
C Speaker
D {C} (Talk)
E {s} (Speakerphone)
F Headset jack
G Dial keypad
H Receiver
I Display
J {ic} (Off/Power)
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
One touch eco mode
The {ECO/R} button on the handset
enables you to activate the eco function
with one touch.
By activating eco mode, your unit can
reduce the base unit transmission power
by up to 90% in standby mode.
You can turn on/off one touch eco mode
by just pressing {ECO/R}. The default
setting is “Normal”.
– When the one touch eco mode is on:
“Low” is temporarily displayed and
i is shown on the handset display
instead of w.
TG8521E(e).book Page 15 Wednesday, March 17, 2010 3:39 PM
– When the one touch eco mode is off:
“Normal” is temporarily displayed
and i goes off from the handset
display.
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced.
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
L If you set the repeater mode to “On”
(page 32):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 23).
Programming the display mode
beforehand
1 1 (centre of navigator key) i
{#}{1}{9}{2}
2 {V}/{^}: Select the desired setting.
i M i {ic}
Note:
L When in multiple items display mode,
you can move screens by pressing
{>} or {<}, without scrolling down or
up through the list:
– Press {>} to go to the next screen.
– Press {<} to return to the previous
screen.
L When in multiple items display mode,
you can switch the screen to confirm
the detailed information by pressing
A.
Display mode
You can select to display either a single
item or multiple items on one screen at a
time for the following features:
– handset main menu icons in function
menu
– menu list, recorded message list,
phonebook list, caller list, and redial
list
Select the desired setting:
– “Multi Items”: Multiple entries/all
menu icons are shown on one screen
at a time.
– “Single Item”: An entry/a menu
icon is shown on one screen in large
characters at a time.
The default setting is “Multi Items”.
Getting Started
Using soft key (Temporarily switching
the display mode)
You can temporarily switch the display
mode by pressing A shown when
viewing the lists or selecting menu icons.
TG8521E(e).book Page 16 Wednesday, March 17, 2010 3:39 PM
Making/Answering Calls
indicator flashes. To cancel,
Making calls
1 Lift the handset and dial the phone
number.
L To correct a digit, press ^.
2 Press {C} or ].
3 When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{ic}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1 j (right soft key) or {>} (R)
2 {V}/{^}: Select the desired phone
number.
3 {C}/{s}
L If {s} is pressed and the other
party’s line is engaged, the unit
automatically redials multiple
times. While the handset is
waiting to redial, the ringer
press {ic}.
Erasing a number in the redial list
1 j (right soft key) or {>} (R)
2 {V}/{^}: Select the desired phone
number. i W
3 {V}/{^}: “Yes” i M i {ic}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 20).
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
1 {0} il
2 Dial the phone number. i {C}
Note:
L A 3 second pause is inserted each
time l is pressed. Repeat as
needed to create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{ic} or place the handset on the
base unit or charger.
TG8521E(e).book Page 17 Wednesday, March 17, 2010 3:39 PM
Making/Answering Calls
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 25.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 24).
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing L.
Useful features during
a call
Hold
This feature allows you to put an outside
call on hold.
1 Press 1 during an outside call.
2 {V}/{^}: “Hold” iM
3 To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound
and the ringer indicator flashes
rapidly. After 1 additional minute on
hold, the call is disconnected.
L If another phone is connected to the
same line (page 10), you can also take
the call by lifting its handset.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1 Press 1 during conversation.
L 1 flashes.
2 To return to the conversation, press
1 again.
Recall/flash
{ECO/R} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the recall/flash time, see
page 25.
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1 Press {ECO/R} to answer the 2nd
call.
2 To switch between calls, press
{ECO/R}.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
TG8521E(e).book Page 18 Wednesday, March 17, 2010 3:39 PM
Making/Answering Calls
Recording a telephone
conversation
Important:
L Before recording a conversation, you
should inform the other party that the
conversation is to be recorded.
L & is displayed.
L To turn key lock off, press & for
about 3 seconds.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
1 Press 1 during an outside call.
2 {V}/{^}: “Record Call” iM
L A beep is heard and recording
starts.
L A beep sounds every 15 seconds
and can be heard by the other
party.
3 To stop recording, press O.
Note:
L To listen to the recorded conversation,
see page 41, 42.
Call share
You can join an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L A 2nd handset cannot join an outside
call that is being recorded (page 18).
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
(page 25).
Key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press 1 for about
3 seconds.
TG8521E(e).book Page 19 Wednesday, March 17, 2010 3:39 PM
4 {V}/{^}: “Category Name” i
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can
add 200 names and phone numbers,
assign each phonebook entry to the
desired category.
Adding entries
1
n (left soft key) i m
2 Enter the party’s name (16
characters max.). i ML You can change the character
entry mode by pressing /
(page 48).
3 Enter the party’s phone number (24
digits max.). i M
4 {V}/{^}: Select the desired category.
iM 2 timesL To add other entries, repeat from
step 2.
5 {ic}
Categories
Categories can help you find entries in
the phonebook quickly and easily. When
adding an entry to the phonebook, you
can assign it to one of 9 categories. You
can change the names of categories
assigned for phonebook entries
(“Friends”, “Family”, etc.) and then
search for phonebook entries by
category. Additional category features
are available for Caller ID subscribers
(page 33).
Changing category names
1 n (left soft key) i 1
2 {V}/{^}: “Category” iM
3 {V}/{^}: Select the desired
category. i M
M
5 Edit the name (10 characters max.;
page 48). i M i {ic}
Finding and calling a
phonebook entry
Scrolling through all entries
1 n (left soft key)
2 {V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pressing and
holding {V} or {^}.
3 {C}
Searching by first character
1 n (left soft key)
L Change the character entry mode
if necessary:
k i{V}/{^}: “Character
Set” i M i
{V}/{^}: Select the character
entry mode. i M
2 Press the dial key ({0} to {9}, or {#})
which contains the character you
are searching for (page 48).
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
TG8521E(e).book Page 20 Wednesday, March 17, 2010 3:39 PM
Phonebook
3 {V}/{^}: Select the desired
category. i ML If you select “All”, the unit ends
the category search.
4 {V}/{^}: Scroll through the
phonebook if necessary.
5 {C}
Editing entries
1
Find the desired entry (page 19).
i1
1 Find the desired entry (page 19).
i 1
2 {V}/{^}: “Speed Dial” iM
3 {V}/{^}: Select the desired dial key
number. i ML Where a dial key is already being
used for speed dialling, “Q” is
displayed next to the dial key
number. If you select this dial key,
you can overwrite the previous
assignment.
4 M i{ic}
2 {V}/{^}: “Edit” iM
3 Edit the name if necessary (16
characters max.; page 48). i M
4 Edit the phone number if necessary
(24 digits max.). i M
5 {V}/{^}: Select the desired category.
iM 2 times i{ic}
Making a call using a speed dial key
1 Press and hold the desired speed
dial key ({1} to {9}).
L You can view other speed dial
assignments by pressing {V} or
{^}.
2 {C}
Erasing entries
Erasing an entry
1 Find the desired entry (page 19).
2 W i{V}/{^}: “Yes” i M
i {ic}
Erasing all entries
1 n (left soft key) i 1
2 {V}/{^}: “Erase All” iM
3 {V}/{^}: “Yes” iM
4 {V}/{^}: “Yes” i Mi {ic}
Speed dial
Cancelling a speed dial assignment
1 Press and hold the desired speed
dial key ({1} to {9}). i W
2 {V}/{^}: “Yes” i M i {ic}
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1 During an outside call, press 1.
2 {V}/{^}: “Phonebook” iM
Assigning an entry in the phonebook
to a speed dial key
Dial keys {1} to {9} can each be used as
a speed dial key, allowing you to dial a
number from the phonebook by simply
pressing a dial key.
3 {V}/{^}: Select the desired entry.
4 Press ] to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
TG8521E(e).book Page 22 Wednesday, March 17, 2010 3:39 PM
Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods:
– scrolling through the display menus (page 22)
– using the direct commands (page 24)
L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus
1 (centre of navigator key)
1
2 Press {V}, {^}, {>}, or {<} to select the desired main menu. iM
3 Press {V} or {^} to select the desired item in sub-menu 1. iM
L In some cases, you may need to select from sub-menu 2. i M
4 Press {V} or {^} to select the desired setting. iM
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
TG8521E(e).book Page 27 Wednesday, March 17, 2010 3:39 PM
Programming
*1 If “System” column is checked, you do not need to program the same item using
another handset.
*2 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*3 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset still rings for memo
alarm (page 28), intercom calls (page 47), and paging (page 47).
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
TG8521E(e).book Page 28 Wednesday, March 17, 2010 3:39 PM
Programming
8 M i{ic}
Special programming
Memo alarm
An alarm sounds at the set time for 3
minutes. A text memo can also be
displayed for the alarm.
A total of 3 separate alarm times can be
programmed for each handset.
You can set one of 2 different alarm
options (once or daily) for each alarm
time.
Important:
L Set the date and time beforehand
(page 14).
1 1 (centre of navigator key) i
{#}{7}{2}{0}
2 Select an alarm (1 to 3). i M
3 {V}/{^}: Select the desired alarm
option. i M
“Off”
Turns alarm off. Go to step 8.
“Once”
An alarm sounds once at the set
time.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
4 Enter the desired date and month.
i M
L Be sure to enter in the same date
format as that selected in “Date
and time”, page 14.
5 Set the desired time. i M
6 Enter a text memo (30 characters
max.; page 48). i M
7 {V}/{^}: Select the desired alarm
tone. i ML We recommend selecting a
different ringer tone from the one
used for outside calls.
will not sound until the handset is in
standby mode.
Night mode
Night mode allows you to select a period
of time during which the handset will not
ring for outside calls. This feature is
useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Night mode can be set for each
handset.
Using the phonebook’s category feature
(page 19), you can also select
categories of callers whose calls
override night mode and ring the
handset (Caller ID subscribers only).
Important:
L Set the date and time beforehand
(page 14).
L We recommend turning the base unit
ringer off (page 24) in addition to
turning the night mode on.
L If you have set the alarm, the alarm
sounds even if the night mode is
turned on.
Turning night mode on/off
1 1 (centre of navigator key) i
{#}{2}{3}{8}
2 {V}/{^}: Select the desired setting.
i M
L If you select “Off”, press {ic}
to exit.
3 Enter the desired hour and minute
you wish to start this feature. i
M
Page 29
TG8521E(e).book Page 29 Wednesday, March 17, 2010 3:39 PM
L You can select 24-hour or 12-
hour clock format (“AM” or “PM”)
by pressing /.
4 Enter the desired hour and minute
you wish to end this feature. i
M
5 {ic}
L When the night mode is set, 3 is
displayed.
Note:
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
Changing the start and end time
1 1 (centre of navigator key) i
{#}{2}{3}{7}
2 Continue from step 3, “Turning night
mode on/off”, page 28.
Setting the ring delay
This setting allows the handset to ring
during night mode if the caller waits long
enough. After the selected amount of
time passes, the handset rings. If you
select “No Ringing”, the handset
never rings during night mode.
1 1 (centre of navigator key) i
{#}{2}{3}{9}
L To cancel a selected category,
press t again. “Q” disappears.
3 Mi{ic}
Note:
L You can also select the categories in
step 2 as follows:
Press {1} to {9}. i M
Changing the handset name
Each handset can be given a
customised name (“Bob”, “Kitchen”,
etc.). This is useful when you make
intercom calls between handsets. You
can also select whether or not the
handset name is displayed in standby
mode. The default setting is “Off”. If
you select “On” without entering any
handset name, “Handset 1” to
“Handset 6” is displayed.
1 1 (centre of navigator key) i
{#}{1}{0}{4}
2 Enter the desired name (max. 10
characters; page 48).
L If not required, go to step 3.
Incoming call barring (Caller
ID subscribers only)
This feature allows the unit to reject calls
from specified phone numbers that you
do not want to answer such as junk calls.
When a call is received, the unit does not
ring while the caller is being identified. If
the phone number matches an entry in
the call barred list, the unit sends out a
busy tone to the caller, and then
disconnects the call.
Programming
29
Page 30
TG8521E(e).book Page 30 Wednesday, March 17, 2010 3:39 PM
Programming
Important:
L When the unit receives a call from a
number that is stored in the call barred
list, the call is logged in the caller list
(page 34) with 7 after the call is
disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in
the call barred list by using the caller list
or by entering the numbers directly.
Important:
L You must store the phone number
with an area code in the call barred
list.
■ From the caller list:
1 {<} (y)
2 {V}/{^}: Select the entry to be
barred. i M i I
3 {V}/{^}: “Caller Barred”i
M
W i{V}/{^}: “Yes”i M
i {ic}
Note:
L When editing, press the desired dial
key to add, ^ to erase.
Changing the base unit PIN
(Personal Identification
Number)
Important:
L If you change the PIN, please make
note of your new PIN. The unit will not
reveal the PIN to you. If you forget
your PIN, see page 52.
1 1 (centre of navigator key) i
{#}{1}{3}{2}
2 Enter the current 4-digit base unit
PIN (default: “0000”).
3 Enter the new 4-digit base unit PIN.
i M i {ic}
4 {V}/{^}: “Yes” i M i
{ic}
■ By entering phone numbers:
1 1 (centre of navigator key) i
{#}{2}{1}{7} im
2 Enter the phone number (24
digits max.). i ML To erase a digit, press ^.
3 {ic}
Viewing/editing/erasing bar call
numbers
1 1 (centre of navigator key) i
{#}{2}{1}{7}
2 {V}/{^}: Select the desired entry.
L To exit, press {ic}.
3 To edit a number:
~ i Edit the phone number.
i M i {ic}
To erase a number:
Setting call restriction
You can restrict selected handsets from
dialling certain numbers. You can assign
up to 6 phone numbers to be restricted,
and select which handsets are to be
restricted. Storing area codes here
prevents the restricted handsets from
dialling any phone number in that area
code.
TG8521E(e).book Page 31 Wednesday, March 17, 2010 3:39 PM
L To cancel a selected handset,
press t again. “Q” disappears.
4 M
5 {V}/{^}: Select a memory location.
i M
6 Enter the phone number or area
code to be restricted (8 digits max.).
i M i {ic}
L To erase a restricted number,
press ^.
Note:
L You can also select a memory location
in step 5 as follows:
Press {1} to {6}. i M
Note:
L Calls are disconnected when the
handset moves from one radio cell to
another.
Registering a handset to a
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base unit
(for example, _ is displayed even when
the handset is near the base unit), reregister the handset.
1 Handset:
1 (centre of navigator key) i
{#}{1}{3}{0}
2 {V}/{^}: Select a base unit number.
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to a
single base unit.
Important:
L The additional handset model
recommended for use with this unit is
noted on page 4. If another handset
model is used, certain operations
(handset settings, base unit settings,
etc.) may not be available.
Additional base units
Handsets can be registered to up to 4
base units, allowing you to add
additional base units and extend the
area in which your handset(s) can be
used. If a handset moves out of range of
its base unit when “Auto” is selected on
base unit (page 32), it looks for another
base unit to make or receive calls. A
base unit and the handsets it
communicates with is called a “radio
cell”.
Press and hold {x} for about 5
seconds, until the registration tone
sounds.
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
4 Handset:
Wait until “Base PIN” is displayed.
i Enter the base unit PIN (default:
“0000”). i M
L If you forget your PIN, see page
52.
L When the handset has been
registered successfully, w is
displayed.
Note:
L While registering, “Base in
registering” is displayed on all
registered handsets.
Programming
31
Page 32
TG8521E(e).book Page 32 Wednesday, March 17, 2010 3:39 PM
Programming
L When you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Selecting a base unit
When “Auto” is selected, the handset
automatically uses any available base
unit it is registered to. When a specific
base unit is selected, the handset makes
and receives calls using that base unit
only. If the handset is out of range of that
base unit, no calls can be made.
1 1 (centre of navigator key) i
{#}{1}{3}{7}
2 {V}/{^}: Select the desired base
unit number, or “Auto”. i M
L The handset starts searching for
the base unit.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1 1 (centre of navigator key) i
{#}{1}{3}{1}
L All handsets registered to the
base unit are displayed.
2 {V}/{^}: Select the handset you
want to cancel. i M
3 {V}/{^}: “Yes”iM
L A confirmation tone sounds.
L The handset does not beep when
cancelling its own registration.
1 1 (centre of navigator key) i
{#}{1}{3}{9}
2 {V}/{^}: Select the base unit you
want to cancel. i M
3 {V}/{^}: “Yes” i M i {ic}
Note:
L To register a handset to another base
unit or to the same base unit again,
see page 31.
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
L Do not use more than one repeater at
a time.
Setting the repeater mode
1 1 (centre of navigator key) i
{#}{1}{3}{8}
2 {V}/{^}: Select the desired setting.
i M i {ic}
Note:
L After turning the repeater mode on or
off, _ is displayed on the handset
momentarily. This is normal and the
handset can be used once w is
displayed.
4 {ic}
Cancelling a base unit
A handset can cancel a base unit that it
is registered to. This allows the base unit
to end its wireless connection with the
system.
TG8521E(e).book Page 33 Wednesday, March 17, 2010 3:39 PM
– Being replaced on the base unit or
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private Caller”: The caller
requests not to send caller
information.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call and y is displayed. This
lets you know if you should view the
caller list to see who called while you
were away.
Even if only one missed call in the caller
list is viewed (page 34), y disappears
from the display. When you receive
another new call, y is displayed again.
Note:
L Even when there are unviewed
missed calls, y disappears from the
standby display if the following
operation is performed by one of the
registered handsets:
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Category settings for
phonebook
Category settings can help you identify
who is calling by using different ringer
tones and display colours for different
categories of callers. When adding an
entry to the phonebook, you can assign
it to the desired category (page 19).
When a call is received from a caller
assigned to a category, the category’s
display colour and ringer tone you
selected are used.
Changing category ringer tones
If you select “Default Ringer”, the
unit uses the ringer tone you selected on
page 24 when calls from this category
are received. The default setting is
“Default Ringer”.
1 n (left soft key) i 1
2 {V}/{^}: “Category” iM
3 {V}/{^}: Select the desired
category. i M
4 {V}/{^}: Select the current setting of
the category ringer tone. i M
5 {V}/{^}: Select the desired ringer
tone. i M
6 {ic}
Changing category display colours
If you select “Default Colour”, the
unit uses the display colour you selected
on page 25 when calls from this category
Caller ID Service
33
Page 34
TG8521E(e).book Page 34 Wednesday, March 17, 2010 3:39 PM
Caller ID Service
are received. The default setting is
“Default Colour”.
1 n (left soft key) i 1
2 {V}/{^}: “Category” iM
3 {V}/{^}: Select the desired
category. i M
4 {V}/{^}: Select the current setting of
the category colour. i M
5 {V}/{^}: Select the desired colour.
iM
6 {ic}
Caller list
Important:
L Only 1 person can access the caller
list at a time.
L Make sure the unit’s date and time
setting is correct (page 14).
Editing a caller’s phone
number before calling back
1
{<} (y)
2 {V}/{^}: Select the desired entry.
i M
L You can see the detailed
information about the caller by
pressing A when in multiple
display mode.
3 ~ i Edit the number.
L Press dial key ({0} to {9}) to add,
^ to delete.
4 {C}
Erasing selected caller
information
{<} (y)
1
2 {V}/{^}: Select the desired entry.
3 W i{V}/{^}: “Yes” i M
Viewing the caller list and
i {ic}
calling back
{<} (y)
1
2 Press {V} to search from the most
recent call, or press {^} to search
from the oldest call.
L You can see the detailed
information about the caller by
pressing A when in multiple
display mode.
3 To call back, press {C}.
To exit, press {ic}.
Note:
L If the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
L If the call matches an entry in the call
barred list, the number is logged with
7 (page 29).
Erasing all caller information
{<} (y)
1
2 W i{V}/{^}: “Yes” i M
i {ic}
Storing caller information to
the phonebook
1
{<} (y)
2 {V}/{^}: Select the desired entry.
i M i I
3 {V}/{^}: “Phonebook” iM
4 To store the name, continue from
TG8521E(e).book Page 35 Wednesday, March 17, 2010 3:39 PM
SMS (Short Message Service)
L If the unit is connected to a PBX
Using SMS
SMS allows you to send and receive text
messages between other fixed-line and
mobile phones that support compatible
SMS networks and features.
Important:
L To use SMS features, you must:
– subscribe to a Caller ID and/or an
appropriate service such as SMS.
– confirm that SMS is turned on.
– confirm that the correct message
centre numbers are stored.
Contact your service provider/
telephone company for details and
availability.
system, you may not be able to use
SMS features.
Turning SMS on/off
The default setting is “On”.
1 1 (centre of navigator key) i
{#}{3}{5}{7}
2 {V}/{^}: Select the desired setting.
i M i {ic}
Storing SMS message
centre numbers
Using the public mailbox and private
mailboxes
SMS messages can be sent and
received using the public mailbox or any
one of the 6 private mailboxes. The
public mailbox can be accessed freely.
Private mailboxes are password
protected to ensure privacy.
Important:
L To use the public mailbox, you must
register the public mailbox with BT
Text (page 36).
L To send or receive a message using a
private mailbox, you must:
– first create the private mailbox by
storing its name and password
(page 38).
– register each private mailbox with
BT Text (page 36).
Note:
L A total of 47 messages (at 160
characters/message) in all mailboxes
added together can be saved. Total
number may be more than 47 if length
of messages is less than 160
characters/message.
SMS message centre numbers must be
stored in order to send and receive SMS
messages.
The message centre numbers (used for
SMS services provided by BT Text) are
pre-programmed in this unit. You can
change them if necessary. Contact your
service provider/telephone company for
more information.
1 To store “Message Centre1”:
1 (centre of navigator key) i
{#}{3}{5}{1}
To store “Message Centre2”:
1 (centre of navigator key) i
{#}{3}{5}{2}
2 Edit the number as necessary. i
M i{ic}
Note:
L For PBX users:
– You need to add the PBX line
access number and a dialling pause
to the beginning of the Message
Centre 1 number.
TG8521E(e).book Page 36 Wednesday, March 17, 2010 3:39 PM
SMS (Short Message Service)
Message Centre 1 number as is
(without adding a line access
number or dialling pause) to
Message Centre 2.
Registering mailboxes
Each SMS mailbox you wish to use must
be registered with BT Text. There are
two ways you can register a mailbox:
– Send an SMS message to another
person.
– Send the text message ‘REGISTER’
to destination number 00000.
To use the caller list:
{<} (y) i {V}/{^}: Select the
party. i M 2 times
To use the phonebook:
ni{V}/{^}: Select the
phonebook entry. i M 2 times
L If you wish to send the message
to the other party’s mailbox, enter
the other party’s mailbox number
after the destination phone
number.
Example: The other party’s
phone number is 123456 and their
mailbox number is 1.
Enter 1234561.
6 To save the message, select “Yes”.
iM
7 To send the message, press M.
Sending a message
Writing and sending a new
message
1
1 (centre of navigator key) i
X iM
2 To access the public mailbox:
{V}/{^}: “Public” iM
To access a private mailbox:
{V}/{^}: Select the desired mailbox.
i M i Enter its password.
3 {V}/{^}: “Create” i M
L If “^Use Last Text?” is
displayed, you can use the text
from the last message you
created by pressing {^}.
4 Enter a message. i M
L You can change the character
entry mode by pressing /
(page 48).
L To cancel sending, press {ic}.
Note:
L This unit supports SMS messages of
up to 612 characters, however, the
maximum number of characters you
can send or receive may be limited by
your SMS service provider/telephone
company. Contact your SMS service
provider/telephone company for
details.
L If your message contains over 160
characters, the message is a long
message and “@@Long Text@@” is
displayed. Your service provider/
telephone company may treat long
messages differently from other
messages. Contact your service
provider/telephone company for
details.
L If your phone is connected to a PBX,
store the PBX line access number
(page 39).
5 Enter the destination phone number
(20 digits max.). i M
To use the redial list:
{>} (R) i {V}/{^}: Select the
phone number. i M 2 times
TG8521E(e).book Page 39 Wednesday, March 17, 2010 3:39 PM
SMS (Short Message Service)
{V}/{^}: “Yes” iMi
{ic}
5 Enter a 4-digit password for the
mailbox. i M 2 times i
{ic}
Storing the PBX line access
number (for PBX users only)
Store your PBX line access number (4
digits max.) so that SMS messages are
sent properly. When sending SMS
messages to entries in the phonebook or
redial list, the PBX line access number is
deleted. The default setting is “Off”.
1 1 (centre of navigator key) i
{#}{3}{5}{6}
2 {V}/{^}: “On” iM
3 Enter your PBX line access code
TG8521E(e).book Page 40 Wednesday, March 17, 2010 3:39 PM
Answering System
– If you recorded your own greeting
Answering system
The answering system can answer and
record calls for you when you are
unavailable to answer the phone. You
can also record phone conversations
(page 18).
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
“Greeting Only” as the recording
time setting (page 45).
Important:
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
14).
Memory capacity (including
your greeting message)
The total recording capacity is about 40
minutes. A maximum of 64 messages
can be recorded.
Note:
L If message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The answer on indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
message, the same message is still
announced to callers even though
their messages are not recorded.
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press {s} to turn on/off the answering
system.
L When the answering system is turned
on, the answer on indicator lights up.
Handset
1 To t ur n on :
1 (centre of navigator key) i
{#}{3}{2}{7}
To t ur n off:
1 (centre of navigator key) i
{#}{3}{2}{8}
2 {ic}
Note:
L When the answering system is turned
on, u is displayed next to the battery
icon.
Call screening
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker. To adjust the
speaker volume, press {^} or {V}
repeatedly. You can answer the call by
pressing {C} on the handset. Call
screening can be set for each handset.
The default setting is “On”.
TG8521E(e).book Page 41 Wednesday, March 17, 2010 3:39 PM
2 {V}/{^}: Select the desired setting.
i M i {ic}
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1
1 (centre of navigator key) i
{#}{3}{0}{2}
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
1 1 (centre of navigator key) i
{#}{3}{0}{4}
2 M i{ic}
Playing back the greeting
message
1
1 (centre of navigator key) i
{#}{3}{0}{3}
2 {ic}
2 {V}/{^}: “Yes” iM
3 After a beep sounds, hold the
handset about 20 cm away and
speak clearly into the microphone (2
minutes and 30 seconds max.).
4 Press O to stop recording.
5 {ic}
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
– If the message recording time (page
45) is set to “Greeting Only”,
callers’ messages are not recorded
and the unit plays a different prerecorded greeting message asking
callers to call again.
Listening to messages
using the base unit
When new messages have been
recorded, {6} on the base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Note:
L When the answer on indicator on the
base unit flashes rapidly, the message
memory is full (“Memory capacity
(including your greeting message)”,
page 40).
TG8521E(e).book Page 43 Wednesday, March 17, 2010 3:39 PM
KeyOperation
{0}Turn answering
{*}{4}
{*}{5}Erase all messages
{*}{6}Reset to a pre-
*1 If pressed within the first 5 seconds of
a message, the previous message is
played except when playing back
from the message list.
*2 When you play a message from the
message list, the unit stops message
playback and the display goes back to
the message list.
*3 To resume playback: {V}/{^}: “Play”
iM
*4 You can also erase as follows:
W i{V}/{^}: “Yes”i M
system off
*4
Erase currently
playing message
recorded greeting
message
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1 Press 1 during playback.
2 {V}/{^}: “Call Back” iM
Editing the number before calling
back
1 Press 1 during playback.
2 {V}/{^}: “Edit & Call” iM
3 Edit the number. i {C}
Erasing all messages
1
1 (centre of navigator key) i
{#}{3}{2}{5}
2 {V}/{^}: “Yes” iMi{ic}
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.
Important:
L In order to operate the answering
system remotely, you must first set a
remote access code.
1 1 (centre of navigator key) i
{#}{3}{0}{6}
2 To turn on remote operation, enter
the desired 3-digit remote access
code.
3 M i{ic}
Deactivating remote operation
Press {*} in step 2 on “Remote access
code”, page 43.
L The entered remote access code is
deleted.
Using the answering system
remotely
Dial your phone number from a
1
touch-tone phone.
2 After the greeting message starts,
enter your remote access code.
L The unit announces the number of
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
KeyOperation
{1}Repeat message
{2}Skip message
{4}Play new messages
{5}Play all messages
{6}Play greeting message
{7}Record greeting message
{9}Stop recording
{0}Turn answering system off
{*}{4} Erase currently playing
If the answering system is off, you can
turn it on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 20 times.
L A long beep is heard.
3 Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
43).
Answering system
settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Number of Rings”
before the unit answers a call. You can
select 2 to 7 rings, or “Auto”.
The default setting is “4 Rings”.
Page 45
TG8521E(e).book Page 45 Wednesday, March 17, 2010 3:39 PM
“Auto”: The unit’s answering system
answers at the end of the 2nd ring when
new messages have been recorded, or
at the end of the 5th ring when there are
no new messages. If you call your phone
from outside to listen to new messages
(page 43), you know that there are no
new messages when the phone rings for
the 3rd time. You can then hang up
without being charged for the call.
1 1 (centre of navigator key) i
{#}{2}{1}{1}
2 {V}/{^}: Select the desired setting.
i M i {ic}
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the
following:
L To use the voice mail service (page
46) provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 40).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service provider/
telephone company before
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller.
The default setting is “3 Minutes”.
1 1 (centre of navigator key) i
{#}{3}{0}{5}
2 {V}/{^}: Select the desired setting.
i M i {ic}
Selecting “Greeting Only”
You can select “Greeting Only”
which sets the unit to announce a
greeting message to callers but not
record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 45.
Note:
L When you select “Greeting Only”:
– If you do not record your own
message, the unit will play the prerecorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
asking callers to call again later
(page 41).
TG8521E(e).book Page 46 Wednesday, March 17, 2010 3:39 PM
Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 6 is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If 6 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 40). For
details, see page 45.
TG8521E(e).book Page 47 Wednesday, March 17, 2010 3:39 PM
Intercom/Locator
Intercom
Intercom calls can be made between
handsets in the same radio cell.
Note:
L If you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call, press
{ic}, then press {C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Making an intercom call
1 (centre of navigator key) i
1
4
2 {V}/{^}: Select the desired unit. i
M
L To stop paging, press {ic}.
3 When you finish talking, press
{ic}.
Answering an intercom call
1
Press {C} to answer the page.
2 When you finish talking, press
{ic}.
Handset locator
You can locate a misplaced handset by
pressing {x} on the base unit.
L All registered handsets beep for 1
minute.
To stop paging, press it again or {ic}
on the handset.
Transferring calls,
conference calls
Outside calls can be transferred
between 2 handsets in the same radio
cell.
2 handsets in the same radio cell can
have a conference call with an outside
party.
TG8521E(e).book Page 48 Wednesday, March 17, 2010 3:39 PM
Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 48).
–Press {<} or {>} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
–Press ^ to erase the character or number highlighted by the cursor. Press and
hold ^ to erase all characters or numbers.
–Press {*} (A→a) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {>} to move the
cursor to the next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the
character is fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek
(F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). For SMS
messages, Alphabet (ABC), Numeric (0-9), Greek (F), and Extended 1 (G)
modes are available. When in these entry modes except Numeric, you can select
which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ i{V}/{^}: Select a character entry mode. i M
Note:
L in the following tables represents a single space.
L The dial keys with *1, *2, and *3 in the following tables have different character
assignment for SMS. See the footnotes with *1, *2, and *3.
TG8521E(e).book Page 51 Wednesday, March 17, 2010 3:39 PM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
ProblemCause/solution
The handset does not
turn on even after
installing charged
batteries.
The unit does not
work.
The handset display is
blank or dark.
I cannot hear a dial
tone.
L Place the handset on the base unit or charger to turn
on the handset.
L Make sure the batteries are installed correctly (page
9).
L Fully charge the batteries (page 9).
L Check the connections (page 9).
L Unplug the base unit’s AC adaptor to reset the unit and
turn off the handset. Reconnect the adaptor, turn on
the handset and try again.
L The handset has not been registered to the base unit.
Register the handset (page 31).
L The handset is in screen saver mode (page 14).
Activate the handset display again by:
– pressing {<} or {>} when on a call.
– pressing {ic} at all other times.
L “LCD in charging” is set to “Off” while on charge.
Change the setting (page 25).
L The handset is not turned on. Turn the power on (page
14).
L Make sure that you are using the supplied telephone
line cord. Your old telephone line cord may have a
different wiring configuration.
L The base unit’s AC adaptor or telephone line cord is
not connected. Check the connections.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/telephone company.
L The answering system is turned off. Turn it on (page
40).
L The message memory is full. Erase unwanted
messages (page 42).
L The recording time is set to “Greeting Only”.
Change the setting (page 45).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 41).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 44).
L Record your own greeting message again (page 41).
55
Page 56
TG8521E(e).book Page 56 Wednesday, March 17, 2010 3:39 PM
Useful Information
ProblemCause/solution
I cannot operate the
answering system.
I cannot operate the
answering system
remotely.
Liquid damage
ProblemCause/solution
Liquid or other form of
moisture has entered
the handset/base unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move closer.
L The remote access code is not set. Set the remote
access code (page 43).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 43).
L Press each key firmly.
L The answering system is turned off. Turn it on (page
44).
L Disconnect the AC adaptor and telephone line cord
from the base unit. Remove the batteries from the
handset and leave to dry for at least 3 days. After the
handset/base unit are completely dry, reconnect the
AC adaptor and telephone line cord. Insert the
batteries and charge fully before use. If the unit does
not work properly, contact an authorised service
centre.
TG8521E(e).book Page 58 Wednesday, March 17, 2010 3:39 PM
Useful Information
Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or
other rights of consumer purchasers. If within the applicable guarantee period,
the product proves to be defective by reason of faulty design, workmanship or
materials, we undertake subject to the following conditions to have the defective
product (or any part or parts there of) repaired or replaced free of charge.
1.
The product shall have been purchased and used solely within either the
U.K. or R.O.I. and in accordance with standard operating instructions and the
technical and/or Safety Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was
purchased for assistance.
3. This guarantee shall not apply to damage caused through fire, accident,
lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to
damage caused through installation, adaption, modification or use in an
improper manner or inconsistent with the technical and/or safety standards
required in the country where this product is used, or to damage occurred
during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product
are replaced with a part or parts not supplied or approved by us or of an
objective quality safe and suitable for the product, or the product has
been dismantled or repaired by any person not authorised by us, we shall
have the right to terminate this guarantee in whole or in part immediately
without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us
is for the repair or replacement of the product or any defective part or parts
and no other remedy, including, but not limited to, incidental or consequential
damage or loss of whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited
natural life.
7. Our decision on all matters relating to complaints shall be final. Any product
or defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.