Panasonic KX-TG7851FX, KX-TG7852FX, KX-TG7861FX User Manual

Operating Instructions
Model No. KX-TG7851FX
KX-TG7852FX
Digital Cordless Phone
Model No. KX-TG7861FX
Digital Cordless Answering System
Model shown is KX-TG7851.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future reference.
To use this unit in your country, first change the unit’s region setting to match your country (page 31). Change the unit’s display language as needed (page 15).
(For Czech and Slovakia) This cordless telephone is possible to use according to General licence No.: VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).
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Introduction
Model composition .......................................3
Accessory information ..................................3
General information ......................................5
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................8
Getting Started
Setting up ...................................................10
Note when setting up .................................11
Controls ......................................................12
Display .......................................................13
Screen saver mode ....................................14
Turning the power on/off ............................15
Initial settings .............................................15
One touch eco mode ..................................16
Display mode .............................................16
Making/Answering Calls
Making calls ...............................................17
Answering calls ..........................................17
Useful features during a call .......................18
Key lock ......................................................19
Shared Phonebook
Shared phonebook .....................................20
Speed Dial
Speed dial ..................................................22
Programming
Programmable settings ..............................23
Special programming .................................29
Registering a unit .......................................32
Caller ID Service
Using Caller ID service ...............................34
Caller list ....................................................34
SMS (Short Message Service)
Using SMS .................................................36
Turning SMS on/off ....................................36
Storing SMS message centre
numbers .....................................................36
Sending a message ...................................36
Receiving a message .................................37
Other settings .............................................38
Answering System
Answering system ......................................39
Turning the answering system on/
off ...............................................................39
Greeting message ......................................39
Listening to messages using the base
unit .............................................................40
Listening to messages using the
handset ......................................................40
Remote operation .......................................41
Answering system settings .........................42
Voice Mail Service
Voice mail service ......................................44
Intercom/Locator
Intercom .....................................................45
Handset locator ..........................................45
Transferring calls, conference calls ............45
Useful Information
Character entry ..........................................46
Error messages ..........................................48
Troubleshooting .........................................49
Index
Index...........................................................53
2

Table of Contents

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Model composition

n KX-TG7851 series n KX-TG7861 series
R Model shown is KX-TG7852.
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TG7851 series
KX-TG7851 KX-TG7851 KX-TGA786 1
KX-TG7852 KX-TG7851 KX-TGA786 2
KX-TG7861 series
KX-TG7861 KX-TG7861 KX-TGA786 1
R The suffix (FX) in the following model numbers will be omitted in these instructions:
KX-TG7851FX/KX-TG7852FX/KX-TG7861FX
Feature differences
Series
Answering system
Intercom
Between handsets
KX-TG7851 series
*1
KX-TG7861 series
*1
*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 5).

Accessory information

Supplied accessories
No. Accessory item/Part number
Quantity
KX-TG7851 KX-TG7861
KX-TG7852
A AC adaptor for base unit/PNLV226CE 1 1
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Introduction

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No. Accessory item/Part number
Quantity
KX-TG7851 KX-TG7861
KX-TG7852
B Telephone line cord 1 1 C
Rechargeable batteries
*1
2 4
D
Handset cover
*2
1 2
E Charger 1 F AC adaptor for charger/PNLV233CE 1
*1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset.
A B C D E F
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable batteries
HHR-4MVE or HHR-4MVT or HHR-4MRT
*1
Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset
DECT repeater KX-A405
Key finder
KX-TGA20FX
*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. Please visit our Web site: http://panasonic.net/pcc/products/telephone/p/tga20/ Please contact Panasonic or authorised sales department on the back cover for availability of key finder in your area.
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Introduction
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Expanding your phone system
Handset (optional): KX-TGA786FX
You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different
colour from that of the supplied handsets.

General information

R This equipment is designed for use on the Czech and Slovakia analogue telephone network. R In the event of problems, you should contact your equipment supplier in the first instance. R For use in other countries, please contact your equipment supplier.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
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Introduction
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For your safety

To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or any type of moisture.
R Do not place or use this product near
automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or placed under heavy objects.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or aerosol cleaners.
R Do not disassemble the product. R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
R This product is unable to make calls when:
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Important Information

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– the handset batteries need recharging or
have failed. – there is a power failure. – the key lock feature is turned on.
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries. R Do not open or mutilate the batteries.
Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free
communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances such as
TVs, radios, personal computers, wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to another location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature, and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
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Important Information
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should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.

Other information

CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used batteries according to the instructions.
Notice for product disposal, transfer, or return
R This product can store your private/
confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Information for Users on Collection and Disposal of Old Equipment and used Batteries
1
2
3
These symbols (A, B, C) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols (A, B, C) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This symbol (B) might be used in combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved.

Specifications

R Standard:
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DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.6 W Maximum: Approx. 2.5 W
Base unit*2:
Standby: Approx. 0.7 W Maximum: Approx. 2.8 W
Charger:
Standby: Approx. 0.12 W Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry) *1 KX-TG7851 series: page 3 *2 KX-TG7861 series: page 3
Note:
R Design and specifications are subject to
change without notice. R The illustrations in these instructions may
vary slightly from the actual product.
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Important Information
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Setting up

Connections
n Base unit
R Use only the supplied Panasonic AC
adaptor PNLV226CE.
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.
Correct
Incorrect
Press plug firmly.
Hook
To telephone line
Use only the supplied telephone line cord.
“Click”
To power outlet
DSL/ADSL filter*
“Click”
n Charger
R Use only the supplied Panasonic AC
adaptor PNLV233CE.
To power outlet
“Click”
Battery installation
R USE ONLY Ni-MH batteries AAA (R03)
size.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
Rechargeable Ni-MH ONLY
R When the language selection is
displayed, see page 15.
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Getting Started

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Battery charging
Charge for about 7 hours. R When the batteries are fully charged,
Fully charged” is displayed.
Confirm Charging is displayed.

Note when setting up

Note for connections
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.) R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack, if you have such a telephone jack in your house.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 7. R Wipe the battery ends (
, ) with a dry
cloth.
R Avoid touching the battery ends ( , ) or
the unit contacts.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery performance (supplied batteries)
Operation Operating time
In continuous use 11 hours max.
Not in use (standby) 230 hours max.
Note:
R It is normal for batteries not to reach full
capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R Even after the batteries are fully charged,
the handset can be left on the base unit or charger without any ill effect on the batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.
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Controls

Handset
A A
A
F
G
H
J
K
I
B
C
D
E
Speaker M N (Talk)
Dial keypad MZN (Speakerphone)
Microphone
Receiver
Display
MeN (Off/Power)
MR/ECON
R: Recall/Flash
ECO: Eco mode shortcut key M N (Noise reduction key)
Charge contacts
n Control type
Soft keys
The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
Navigator key
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
MDN or MCN: Adjust the receiver or
speaker volume while talking.
MCN ( : Caller list): View the caller list. – MFN (
: Phonebook): View the
phonebook entry.
MEN (T: Redial): View the redial list. R As all multiple items cannot be displayed
on screen at the same time, you can quickly search the desired item to move screens by pressing MEN or MFN, instead of scrolling down or up line by line (page 16).
Base unit
n KX-TG7851 series: page 3
BA
Charge contacts M N (Locator)
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n KX-TG7861 series: page 3
B C DA
G
E
F
Charge contacts
Speaker
M N (Locator) M N (Erase) M N (Answer on)
Answer on indicator
MjN/MkN (Volume up/down) M N/M N (Repeat/Skip) M N (Play/Stop)
Message indicator

Display

Handset display items
Item Meaning
Range status: The more bars visible, the closer the handset is to the base unit.
Out of base unit range
Paging, intercom mode
Speakerphone is on. (page 17)
Item Meaning
The line is in use. R When flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being received.
Missed call*1 (page 34)
The base unit transmission power is set to Low”. (page 16)
Noise reduction is set. (page 19)
R When displayed next to the
battery icon: Answering system is on.*2 (page 39)
R When displayed with a
number: New messages have been recorded.*2 (page 40)
Greeting Only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded.
*2
(page 43)
Battery level
Alarm is on. (page 29)
Equalizer is set. (page 19)
Privacy mode is on. (page 26)
Ringer volume is off. (page 17)
Night mode is on. (page 30)
Blocked call*1 (page 30,
34)
New SMS message received.*3 (page 37)
New voice mail message received.*4 (page 44)
Line in use
Someone is using the line.
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Item Meaning
IN USE
Answering system is being used by another handset or the base unit.
*2
*1 Caller ID subscribers only *2 KX-TG7861 series: page 3 *3 SMS users only *4 Voice mail subscribers only
Handset soft key icons
Icon Action
Returns to the previous screen or outside call.
Displays the menu.
OK Accepts the current selection.
Makes a call. (page 17)
Temporarily turns off the ringer for incoming calls. (page 18)
Places a call on hold.
Opens the phonebook.
Allows you to edit phone numbers. (page 31)
Adds new entry. (page 22, 30)
Displays the character entry mode for phonebook search. (page 20)
Turns the key lock feature off. (page 19)
Stops alarm. (page 29)
Snooze button on the alarm. (page 29)
Selects entries or handsets. (page 29)
Plays a message.
*1
n
Stops recording or playback.
*1
Stores phone numbers. (page 17)
Erases the selected item.
Icon Action
Switches the screen to confirm the detailed information. (page 16)
Allows you to make an intercom call. (page 45)
C Erases a number/character.
Puts the call on mute.
*1 KX-TG7861 series: page 3
Handset main menu icons
The following icons are shown when you press M
N (right soft key) in standby mode.
Icon Feature
Answer System
*1
SMS (Short Message Service)
Intercom
Initial Setup
Time Settings
Key Finder
*2
Caller List
*3, *4
Ringer Setup
*5
*1 KX-TG7861 series: page 3 *2 This icon is displayed when the key finder
is registered. *3 KX-TG7851 series: page 3 *4 KX-TG7861 series: this menu icon is
displayed when the key finder is not
registered. *5 KX-TG7851 series: this menu icon is
displayed when the key finder is not
registered.

Screen saver mode

The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit
or charger. Activate the handset display again by: – pressing M
N when on a call.
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– pressing MeN at all other times.

Turning the power on/off

Power on
Press MeN for about 1 second.
Power off
Press MeN for about 2 seconds.

Initial settings

n Direct command code:
Programmable settings can be accessed by pressing M N (right soft key), #, and then the corresponding code on the dial keypad (page 23).
Example: Press M
N (right soft key)
#101.
n Symbol meaning: Example: MbN: “Off
Press MCN or MDN to select the words in quotations.
Important:
R When you install the batteries for the first
time, the handset may prompt you to set display language and region setting.
Perform step 2 in “Display language”, page 15, and then press MOKN.
Continue from step 2 in “Changing the
unit’s region setting/Resetting the base
unit”, page 31.
Display language
16 display languages are available.
1 M N (right soft key) #110 2 MbN: Select your desired language. a
MOKN
3 MeN
Date and time
1 M
N (right soft key) #101
2 Enter the current date, month, and year.
a MOKN
Example: 15 July, 2013
15 07 13
R You can select the date format by
pressing #: – dd/mm/yy (date/month/year) – yy/mm/dd
3 Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour
clock format (AM or PM”) by pressing *.
4 MOKN a MeN
Note:
R The date and time may be incorrect after a
power failure. In this case, set the date and time again.
Dialling mode
If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone”.
Tone: For tone dial service.Pulse: For rotary/pulse dial service.
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1 M N (right soft key) #120 2 MbN: Select the desired setting. 3 MOKN a MeN

One touch eco mode

When the handset is on the base unit, the base unit transmission power is reduced up to
99.9 % if only one handset is registered. Even when the handset is not on the base unit or several handsets are registered, the base unit transmission power in standby mode can be reduced up to 90 % by activating one touch eco mode. You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is Normal. – When the one touch eco mode is on: Low
is temporarily displayed and
is shown
on the handset display instead of
.
– When the one touch eco mode is off:
Normal is temporarily displayed and
goes off from the handset display.
Note:
R When there is another cordless phone
nearby and it is in use, the base unit transmission power may not be reduced.
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to On (page
33): – One touch eco mode is cancelled. – Eco Setup” is not shown in the
display menu (page 26).

Display mode

You can select to display either a single item or multiple items on one screen at a time for the following features: – handset main menu icons in function menu – menu list, recorded message list*1,
phonebook list, caller list, and redial list
*1 KX-TG7861 series: page 3
Select the desired setting:
Multi Items”: Multiple entries/all menu
icons are shown on one screen at a time.
Single Item”: An entry/a menu icon is
shown on one screen at a time.
The default setting is Multi Items”.
Programming the display mode beforehand
1 M
N (right soft key) #192
2 MbN: Select the desired setting. a MOKN
a MeN
Note:
R When in multiple items display mode, you
can move screens by pressing MEN or MFN, without scrolling down or up through the list: – Press MEN to go to the next screen. – Press MFN to return to the previous
screen.
R When in multiple items display mode, you
can switch the screen to confirm the detailed information by pressing M N.
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Making calls

1 Lift the handset and dial the phone
number.
R To correct a digit, press MCN.
2 Press M
N.
3 When you finish talking, press MeN or
place the handset on the base unit or charger.
Using the speakerphone
1 Dial the phone number and press MZN.
R Speak alternately with the other party.
2 When you finish talking, press MeN.
Note:
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker volume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialled are stored in the redial list (each 24 digits max.).
1 MEN (T) 2 MbN: Select the desired phone number. 3 M
N
Storing a number to the phonebook
1 MEN (T) 2 MbN: Select the desired phone number.
a M
N a M N
3 To store the name, continue from step 3,
“Adding entries”, page 20.
Erasing a number in the redial list
1 MEN (T)
2 MbN: Select the desired phone number.
a M
N
3 MbN: “Yes” a MOKN a MeN
Pause (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 21). Example: If you need to dial the line access number “0” when making outside calls with a PBX:
1 0 a MDN (Pause) 2 Dial the phone number. a M
N
Note:
R A 3 second pause is inserted each time MDN
(Pause) is pressed.

Answering calls

1 Lift the handset and press M
N or MZN
when the unit rings.
R You can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
2 When you finish talking, press MeN or
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press M N. To turn this feature on, see page 26.
Adjusting the handset ringer volume
n While the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select the desired volume.
n Programming the volume beforehand:
1 M
N (right soft key) #160
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Making/Answering Calls

TG7851_61FX(en)_0215_ver011.pdf 17 2013/02/15 18:28:12
2 MbN: Select the desired volume. 3 MOKN a MeN
Temporary handset ringer off
While the handset is ringing for a call, you can turn the ringer off temporarily by pressing M
N.

Useful features during a call

Hold
This feature allows you to put an outside call on hold.
1 Press M
N during an outside call.
2 MbN: “Holda MOKN 3 To release hold, press M
N.
R Another handset user can take the call
by pressing M
N.
Note:
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound. After 1 additional minute on hold, the call is disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its handset.
Mute
While mute is turned on, you can hear the other party, but the other party cannot hear you.
1 Press M
N during conversation.
R
flashes.
2 To return to the conversation, press M
N
again.
Recall/flash
MR/ECON allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
Note:
R To change the recall/flash time, see
page 26.
For call waiting or Call Waiting Caller ID service users
To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear the call waiting tone on the handset.
1 Press MR/ECON to answer the 2nd call. 2 To switch between calls, press MR/ECON.
Note:
R Please contact your service provider/
telephone company for details and availability of this service in your area.
Temporary tone dialling (for rotary/pulse service users)
You can temporarily switch the dialling mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press * before entering access numbers which require tone dialling.
18
Making/Answering Calls
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Handset noise reduction (NR key)
This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from the other party’s telephone.
Press M
N to turn on/off while talking.
Note:
R When this feature is turned on, is
displayed while talking.
R Depending on the environment where this
handset is being used, this feature may not be effective.
R This feature is not available using the
speakerphone.
Handset equalizer
This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.
1 Press M
N while talking.
2 MbN: “Equalizer” a MOKN 3 MbN: Select the desired setting. 4 Press MOKN to exit.
Note:
R When this feature is turned on, is
displayed while talking.
R Depending on the condition and quality of
your telephone line, this feature may emphasise existing line noise. If it becomes difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
You can join an existing outside call. To join the conversation, press M
N when
the other handset is on an outside call.
Note:
R To prevent other users from joining your
conversations with outside callers, turn the privacy mode on (page 26).

Key lock

The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press M
N (right soft key)
for about 3 seconds.
R
is displayed.
R To turn key lock off, press M N (right soft
key) for about 3 seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
19
Making/Answering Calls
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Shared phonebook

The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 70 names and phone numbers to the shared phonebook.
Important:
R Only 1 person can access the shared
phonebook at a time.
Adding entries
1 M
N (left soft key) or MFN ( ) a M N
2 MbN: “New Entry” a MOKN 3 Enter the party’s name (16 characters
max.). a MOKN R You can change the character entry
mode by pressing MR/ECON (page 46).
4 Enter the party’s phone number (24 digits
max.). a MOKN 2 times R To add other entries, repeat from step
3.
5 MeN
Finding and calling from a phonebook entry
Scrolling through all entries
1 M
N (left soft key) or MFN ( )
2 MbN: Select the desired entry.
R You can scroll through the phonebook
entry by pressing and holding MCN or MDN.
3 M
N
Searching by first character
1 M
N (left soft key) or MFN ( )
R Change the character entry mode if
necessary:
M
N a MbN: Select the character
entry mode. a MOKN
2 Press the dial key (0 to 9, or #) which
contains the character you are searching
for (page 46).
R Press the same dial key repeatedly to
display the first entry corresponding to each character located on that dial key.
R If there is no entry corresponding to
the character you selected, the next entry is displayed.
3 MbN: Scroll through the phonebook if
necessary.
4 M
N
Editing entries
1 Find the desired entry (page 20). a M
N
2 MbN: “Edita MOKN 3 Edit the name if necessary (16 characters
max.; page 46). a MOKN
4 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing entries
Erasing an entry
1 Find the desired entry (page 20). a M
N
2 MbN: “Erase” a MOKN 3 MbN: “Yes” a MOKN a MeN
Erasing all entries
1 M
N (left soft key) or MFN ( ) a M N
2 MbN: “Erase All” a MOKN 3 MbN: “Yes” a MOKN 4 MbN: “Yes” a MOKN a MeN
Chain dial
This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
1 During an outside call, press M
N.
20

Shared Phonebook

TG7851_61FX(en)_0215_ver011.pdf 20 2013/02/15 18:28:12
2 MbN: “Phonebook” a MOKN 3 MbN: Select the desired entry. 4 Press M
N (right soft key) to dial the
number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 17).
R If you have rotary/pulse service, you need
to press * before pressing M
N in step 1
to change the dialling mode temporarily to tone. When adding entries to the phonebook, we recommend adding * to the beginning of phone numbers you wish to chain dial (page 20).
21
Shared Phonebook
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Speed dial

You can assign 1 phone number to each of the dial keys (1 to 3) on the handset.
Adding phone numbers to speed dial keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 3). a M
N
2 MbN: “Manuala MOKN 3 Enter the party’s name (16 characters
max.; page 46). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN 2 times a MeN
n From the shared phonebook:
1 Press and hold the desired speed dial
key (1 to 3). a M
N
2 MbN: “Phonebook” a MOKN 3 MbN: Select the desired entry. 4 MOKN a MeN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited entry does not transfer to the speed dial key.
Editing an entry
1 Press and hold the desired speed dial key
(1 to 3). a M
N
2 MbN: “Edita MOKN 3 Edit the name if necessary (16 characters
max.; page 46). a MOKN
4 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 3). a M
N
2 MbN: “Erasea MOKN
3 MbN: “Yesa MOKN 4 MeN
Viewing speed dial key assignments
You can see the speed dial key assignments on the handset display. Press and hold the desired speed dial key (1 to 3).
Making a call using a speed dial key
1 Press and hold the desired speed dial key
(1 to 3).
2 M
N
22

Speed Dial

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Programmable settings

You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods.
n Scrolling through the display menus
1 M
N (right soft key)
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN 3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN 4 Press MCN or MDN to select the desired setting. a MOKN
R This step may vary depending on the feature being programmed. R To exit the operation, press MeN.
n Using the direct command code
1 M
N (right soft key) a Enter the desired code.
Example: Press M
N (right soft key) #101.
2 Select the desired setting. a MOKN
R This step may vary depending on the feature being programmed. R To exit the operation, press MeN.
Note:
R In the following table, < > indicates the default settings. R In the following table,
indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu: “Answer System
*1
Sub-menu 1 Sub-menu 2 Settings Code
Message List
#329 40
Play New Msg.
#323 40
Play All Msg.
#324 40
Erase All Msg.
*2
#325 41
Greeting
Start REC
*2
(Record greeting)
#302 39
Play Greeting
#303 40
Default
*2
(Reset to pre-recorded greeting)
#304 40
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Programming

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Sub-menu 1 Sub-menu 2 Settings Code
Settings
Number of Rings
*2
2-6: 2-6 Rings 4: <4 Rings> 0: Auto
#211 42
Recording Time
*2
1: 1 Minute 3: <3 Minutes> 0: Greeting Only
*3
#305 43
Remote Code
*2
#306 41
Call Screening
1: <On> 0: Off
#310 39
Answer On
*2
#327 39
Answer Off
*2
#328 39
Main menu: SMS
Sub-menu 1 Sub-menu 2 Settings Code
Receive List
#350 37
Send List
37
Create
36
Settings
Message Centre1
*2, *4
#351 36
Message Centre2
*2, *4
#352 36
PBX Access #
*2
<Off> #356 38
SMS On/Off
*2, *5
<Off> #357 36
Main menu: “Intercom
Operation Code
Paging the desired unit. #274 45
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Programming
TG7851_61FX(en)_0215_ver011.pdf 24 2013/02/15 18:28:12
Main menu: “Initial Setup
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup Ringer Volume
– Handset
0-6: Off-6 <6> #160 17
Ringer Volume
Base Unit
*1, *2
0-6: Off-6 <3> #G160
Ringtone
*6, *7
(Handset)
<Ringtone 1> #161
Night Mode – On/Off
1: On 0: <Off>
#238 29
Night Mode
Start/End
<23:00/06:00> #237 30
Night Mode – Ring Delay
1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec. 0: No Ringing
#239 30
First Ring
*2, *8
1: <On> 0: Off
#173
Time Settings
Set Date/Time
*2
#101 15
Memo Alarm
– 1-3: Alarm1-3
1: Once 2: Daily 3: Weekly 0: <Off>
#720 29
Time Adjustment
*2, *9
1: Caller ID 0: <Manual>
#226
Handset Name
#104 30
Key Finder Setup
*10
1: Add new device
(for Finder1)
*11
2: Add new device
(for Finder2)
3: Add new device
(for Finder3)
4: Add new device
(for Finder4)
Change Name
*2
Finder1
#6561
Finder2
*12
#6562
*13
Finder3
*12
#6563
*13
Finder4
*12
#6564
*13
Register
#6571
#6572
*13
#6573
*13
#6574
*13
Cancel Register
#6581
#6582
*13
#6583
*13
#6584
*13
25
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Caller Barred
*2
#217 30
Speed Dial
#261 22
Eco Setup
Transmission Power
*2
1: <Normal> 2: Low
#725 16
Display Setup
Wallpaper <Wallpaper1> #181
Clock 1: <On>
0: Off
#198
Display Colour 1: <Colour1>
2: Colour2
#182
Display Mode
1: <Multi Items> 0: Single Item
#192 16
LCD in charging
*14
(LCD backlight)
1: <On> 0: Off
#191
Contrast
(Display contrast)
1-6: Contrast 1-6 <Contrast 3>
#145
Keytones
*15
1: <On>
0: Off
#165
Call Restrict
*2
#256 31
Auto Talk
*16
1: On
0: <Off>
#200 17
Line Setup
Dial Mode
*2
1: Pulse 2: <Tone>
#120 15
Recall/Flash
*2, *17, *18
0: 900 msec. 1: 700 msec. 2: <600 msec.> 3: 400 msec. 4: 300 msec. 5: 250 msec. G: 200 msec. #: 160 msec. 6: 110 msec. 7: 100 msec. 8: 90 msec. 9: 80 msec.
#121 18
Privacy Mode
*2, *19
1: On
0: <Off>
#194
Base Unit PIN
*2
<0000> #132 31
Repeater Mode
*2
1: On
0: <Off>
#138 33
26
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Register Register H.set
#130 32
Cancel Register
*3
#131 32
Country
*2
1: <Other>
2: Česká rep. 3: Slovensko
#136 31
Language Display
<English> #110 15
Main menu: “Time Settings”
Sub-menu 1
Sub-menu 2 Settings Code
Set Date/Time
*2
#101 15
Memo Alarm
1-3: Alarm1-3 1: Once
2: Daily 3: Weekly 0: <Off>
#720 29
Time Adjustment
*2, *9
1: Caller ID
0: <Manual>
#226
Main menu: “Key Finder
*10
Sub-menu 1 Sub-menu 2 Settings Code
Search
#655
Battery Check
Main menu: “Caller List
*20, *21
Operation Code
Viewing the caller list. #213 34
Main menu: “Ringer Setup
*22
Sub-menu 1
Sub-menu 2 Settings Code
Ringer Volume
(Handset)
0-6: Off-6 <6> #160 17
Ringtone
*6, *7
(Handset)
<Ringtone 1> #161
Night Mode On/Off
1: On 0: <Off>
#238 29
Start/End
<23:00/06:00> #237 30
Ring Delay
1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec. 0: No Ringing
#239 30
27
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
First Ring
*2, *8
1: <On>
0: Off
#173
*1 KX-TG7861 series: page 3 *2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 If you select the unit’s region setting (page 31) to Česká rep.” or Slovensko”, the
default setting will be changed for the selected country.
*5 If you select the unit’s region setting (page 31) to Česká rep.” or Slovensko”, the
default setting is On”.
*6 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product (Ringtone 3” - “Ringtone 20”) are used with
permission of © 2012 Copyrights Vision Inc.
*8 If you do not want the unit to ring before the caller information is received, set to Off”.
(Caller ID subscribers only) You can only remove the first ring if the unit rings 2 times or more by default, which depends on your service provider/telephone company.
*9 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received. To turn this feature on, select Caller ID”. To turn this feature off, select Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 15).
*10 This setting is available when you have the key finder (KX-TGA20FX). Read the installation
guide for more information on the key finder.
*11 For models with supplied key finders, the display shows “1: Finder1”. *12 If you register 2 or more key finders. *13 If you have 2 or more key finders. *14 You can set the handset display backlight while on charge.
On: Backlight is on (dimmed). – Off: Backlight turns off after 10 seconds of charging.
*15 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*16 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*17 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*18 The default setting will be as follows if you select the following regional codes when
changing the unit’s region setting (page 31):
Česká rep.” = 100 msec.”Slovensko” = 100 msec.”
*19 To prevent other users from joining your conversations with outside callers, turn this feature
on. *20 KX-TG7851 series: page 3 *21 KX-TG7861 series: this menu icon is displayed when the key finder is not registered.
28
Programming
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*22 KX-TG7851 series: this menu icon is displayed when the key finder is not registered.

Special programming

Alarm
An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time.
Important:
R Set the date and time beforehand
(page 15).
1 M
N (right soft key) #720
2 Select an alarm by pressing 1 to 3. a
MOKN
3 MbN: Select the desired alarm option. a
MOKN
Off
Turns alarm off. Go to step 9.
Once
An alarm sounds once at the set time.
Daily
An alarm sounds daily at the set time. Go to step 5.
Weekly
Alarm sounds weekly at the set time(s).
4 Proceed with the operation according to
your selection in step 3.
n Once:
Enter the desired date and month. a MOKN
n Weekly:
MbN: Select the desired day of the week and press M
N. a MOKN
5 Set the desired time. a MOKN
6 Enter a text memo (10 characters max.;
page 46). a MOKN
7 MbN: Select the desired alarm tone. a
MOKN R We recommend selecting a different
ringer tone from the one used for outside calls.
8 MbN: Select the desired snooze setting.
a MOKN
9 MOKN a MeN
R When the alarm is set,
is displayed.
Note:
R Press M
N to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby mode.
R Press any dial key or M
N to stop the
sound but keep the snooze function activated.
R If you want to make an outside call when
the snooze function is activated, please stop the snooze function before making the call.
Night mode
Night mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset.
Important:
R Set the date and time beforehand
(page 15).
R We recommend turning the base unit ringer
off (page 25) in addition to turning the night mode on. (KX-TG7861 series: page 3)
R If you have set the alarm, the alarm sounds
even if the night mode is turned on.
Turning night mode on/off
1 M
N (right soft key) #238
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TG7851_61FX(en)_0215_ver011.pdf 29 2013/02/15 18:28:12
2 MbN: Select the desired setting. a MOKN
R If you select Off, press MeN to
exit.
3 Enter the desired hour and minute you
wish to start this feature. a MOKN
R You can select 24-hour or 12-hour
clock format (AM or PM”) by pressing *.
4 Enter the desired hour and minute you
wish to end this feature. a MOKN
5 MeN
R When the night mode is set,
is
displayed.
Changing the start and end time
1 M
N (right soft key) #237
2 Continue from step 3, “Turning night
mode on/off”, page 29.
Setting the ring delay
This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset rings. If you select No Ringing”, the handset never rings during night mode.
1 M
N (right soft key) #239
2 MbN: Select the desired setting. a MOKN
a MeN
Note:
R When the answering system answers the
call, this feature does not work. (KX-TG7861 series: page 3)
Changing the handset name
Each handset can be given a customised name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is No”. If you select
Yes without entering any handset name,Handset 1” to Handset 6” is displayed.
1 M
N (right soft key) #104
2 Enter the desired name (max. 10
characters; page 46). R If not required, go to step 3.
3 MOKN 4 MbN: Select the desired setting. a MOKN
2 times
5 MeN
Incoming call barring (Caller ID subscribers only)
This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. When a call is received, the unit does not ring while the caller is being identified. If the phone number matches an entry in the call barred list, the unit emits no sound to the caller, and disconnects the call.
Important:
R When the unit receives a call from a
number that is stored in the call barred list, the call is logged in the caller list
(page 34) with after the call is disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in the call barred list.
Important:
R You must store the phone number with an
area code in the call barred list.
n From the caller list:
1 MCN (
)
2 MbN: Select the entry to be barred. a
M
N a M N
3 MbN: “Save CIDa MOKN 4 MbN: “Caller Barred” a MOKN 5 MbN: “Yes” a MOKN a MeN
n By entering phone numbers:
1 M
N (right soft key) #217 a
M N
30
Programming
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2 Enter the phone number (24 digits
max.). a MOKN R To erase a digit, press MCN.
3 MeN
Viewing/editing/erasing bar call numbers
1 M
N (right soft key) #217
2 MbN: Select the desired entry.
R To exit, press MeN.
3 To edit a number:
M
N a Edit the phone number. a
MOKN a MeN
To erase a number:
M
N a MbN: Yes” a MOKN a MeN
Note:
R When editing, press the desired dial key to
add, MCN to erase.
Setting call restriction
You can restrict selected handsets from dialling certain numbers. You can assign up to 6 phone numbers to be restricted, and select which handsets are to be restricted. Storing area codes here prevents the restricted handsets from dialling any phone number in that area code.
1 M
N (right soft key) #256
2 Enter the base unit PIN (default: “0000”).
R If you forget your PIN, contact an
authorised service centre.
3 Select the handsets to be restricted by
pressing 1 to 6.
R All handsets registered to the base unit
are displayed.
R
” is displayed next to the selected
handset numbers.
R To cancel a selected handset, press
the same dial key again. “
disappears.
4 MOKN 5 Select a memory location by pressing 1
to 6. a MOKN
6 Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a MeN R To erase a restricted number, press
MCN.
Changing the base unit PIN (Personal Identification Number)
Important:
R If you change the PIN, please make note of
your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, contact an authorised service centre.
1 M
N (right soft key) #132
2 Enter the current 4-digit base unit PIN
(default: 0000).
3 Enter the new 4-digit base unit PIN. a
MOKN
4 MbN: “Yes” a MOKN a MeN
Changing the unit’s region setting/Resetting the base unit
1 M
N (right soft key) #136
2 MbN: Select the desired country. a MOKN
Other = countries except Czech and
Slovakia
Česká rep.” = CzechSlovensko” = Slovakia
3 MbN: “Yes” a MOKN a MeN
Note:
R The following items will be deleted or reset
to their default settings: – SMS settings (page 24) – Answering system settings (page 23)
(KX-TG7861 series: page 3) – Time adjustment – Base unit ringer volume
(KX-TG7861 series: page 3) – Base unit transmission power – Privacy mode – Base unit PIN – Dial mode – First ring – All SMS messages
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– Caller list – Voice mail messages – Call restrict
R The following items will be retained:
– Display language – Date and time – Handset name – Repeater mode – Recordings, including your greeting
message and caller messages (KX-TG7861 series: page 3)
– Call screening (KX-TG7861 series:
page 3) – Call barred list – Shared phonebook
R If you select the desired country in step 2,
the following default settings will be changed for the selected country’s default settings: – Recall/flash time (page 26) – Message centre 1 and 2 (page 24) – SMS on/off (page 24)
R According to your country selection in step
2, the answering system announcement language changes as follows (KX-TG7861 series: page 3): – Other = English – Česká rep.” = CzechSlovensko” = Slovak
R After changing the unit’s region setting/
resetting the base unit,
may be displayed on the handset momentarily. This is normal and the handset can be used once
is displayed.

Registering a unit

Operating additional units
Additional handsets
Up to 6 handsets can be registered to the base unit.
Important:
R The additional handset model
recommended for use with this unit is noted on page 5. If another handset model is used, certain operations may not be available.
Registering a handset to the base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example,
is displayed even when the handset is
near the base unit), re-register the handset.
1 Handset:
M
N (right soft key) #130
2 Base unit:
Proceed with the operation for your model.
n KX-TG7851 series: page 3
Press and hold M
N for about 5
seconds. (No registration tone)
n KX-TG7861 series: page 3
Press and hold M
N for about 5
seconds, until the registration tone sounds.
R If all registered handsets start ringing,
press M
N again to stop, then repeat
this step.
R The next step must be completed
within 90 seconds.
3 Handset:
MOKN a Wait until Base PIN” is displayed. a Enter the base unit PIN (default: 0000”). a MOKN R If you forget your PIN, contact an
authorised service centre.
R When the handset has been registered
successfully, is displayed.
Note:
R While registering, “Base in
registering is displayed on all
registered handsets.
R When you purchase an additional handset,
refer to the additional handset’s installation manual for registration.
Deregistering a handset
A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system.
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1 M N (right soft key) #131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want to
cancel. a MOKN
3 MbN: Yes a MOKN
R A confirmation tone sounds. R The handset does not beep when
cancelling its own registration.
4 MeN
Increasing the range of the base unit
You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1 M
N (right soft key) #138
2 MbN: Select the desired setting. a MOKN
a MeN
Note:
R After turning the repeater mode on or off,
may be displayed on the handset momentarily. This is normal and the handset can be used once
is displayed.
Registering the DECT repeater (KX-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is registered to another unit, deregister it first, referring to the Installation Guide for the DECT repeater.
1 Base unit:
Proceed with the operation for your model.
n KX-TG7851 series: page 3
Press and hold M N for about 5 seconds. (No registration tone)
n KX-TG7861 series: page 3
Press and hold M
N for about 5
seconds, until the registration tone sounds.
R The next step must be completed
within 90 seconds.
2 DECT repeater:
Connect the AC adaptor, then wait until the
indicator and indicator light
green.
3 Base unit:
To exit the registration mode, press M
N.
R The registration tone stops.
(KX-TG7861 series: page 3)
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Using Caller ID service

Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
Caller ID features
When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. R If the unit cannot receive caller information,
the following is displayed: – Out of Area”: The caller dials from
an area which does not provide a Caller
ID service. – Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a missed call and
is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 34),
disappears from the
display. When you receive another new call,
is displayed again.
Note:
R Even when there are unviewed missed
calls,
disappears from the standby display if the following operation is performed by one of the registered handsets: – Being replaced on the base unit or
charger.
– Pressing MeN.
Phonebook name display
When caller information is received and it matches a phone number stored in the
phonebook, the stored name in the phonebook is displayed and logged in the caller list.

Caller list

Important:
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 15).
Viewing the caller list and calling back
1 MCN (
)
2 Press MCN to search from the most recent
call, or press MDN to search from the oldest call. R You can see the detailed information
about the caller by pressing M
N
when in multiple display mode.
3 To call back, press M
N.
To exit, press MeN.
Note:
R If the entry has already been viewed or
answered, “
” is displayed, even if it was
viewed or answered using another handset.
R If the call matches an entry in the call
barred list, the number is logged with (page 30).
Editing a caller’s phone number before calling back
1 MCN (
)
2 MbN: Select the desired entry. a M
N
3 M N a MbN: “Edita MOKN 4 Edit the number.
R Press dial key (0 to 9) to add, MCN to
delete.
5 M
N
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Erasing selected caller information
1 MCN (
)
2 MbN: Select the desired entry. 3 M
N a MbN: “Yes” a MOKN a MeN
Erasing all caller information
1 MCN (
)
2 M
N a MbN: “Yes” a MOKN a MeN
Storing caller information to the phonebook
1 MCN (
)
2 MbN: Select the desired entry. a M N
a M
N
3 MbN: “Save CIDa MOKN 4 MbN: “Phonebook” a MOKN 5 To store the name, continue from step 3,
“Adding entries”, page 20.
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Using SMS

SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features.
Important:
R To use SMS features, you must:
– subscribe to a Caller ID and/or an
appropriate service such as SMS. – confirm that SMS is turned on. – confirm that the correct message centre
numbers are stored. Contact your service provider/telephone company for details and availability.
Note:
R A total of 22 messages (at 160 characters/
message) can be saved. Total number may be more than 22 if length of messages is less than 160 characters/message.
R If the unit is connected to a PBX system,
you may not be able to use SMS features.

Turning SMS on/off

1 M
N (right soft key) #357
2 MbN: Select the desired setting. a MOKN
a MeN

Storing SMS message centre numbers

SMS message centre numbers must be stored in order to send and receive SMS messages.
For Czech:
The message centre numbers (used for SMS services provided by Telefonica O2) are preprogrammed in this unit. You can change them if necessary.
For Slovakia:
The message centre numbers (used for SMS service provided by Slovak Telecom - T-Com) are preprogrammed in this unit. You can change them if necessary.
R Contact your service provider/telephone
company for more information.
R If you change the unit’s region setting/reset
the base unit, the stored message centre numbers will be deleted or changed (page 24). In this case, store the numbers again if necessary.
1 To store Message Centre1”:
M
N (right soft key) #351
To store “Message Centre2”:
M
N (right soft key) #352
2 Edit the number as necessary. a MOKN
a MeN
Note:
R For PBX users:
– You need to add the PBX line access
number and a dialling pause to the beginning of the Message Centre 1 number.
– If you only use the Message Centre 1
number for SMS, store the Message Centre 1 number as is (without adding a line access number or dialling pause) to Message Centre 2.

Sending a message

Writing and sending a new message
1 M
N (right soft key) a a MOKN
2 MbN: “Createa MOKN
R If DUse Last Text?” is displayed,
you can use the text from the last message you created by pressing MDN.
3 Enter a message. a MOKN
R You can change the character entry
mode by pressing MR/ECON (page 46).
4 Enter the destination phone number (20
digits max.). a MOKN To use the redial list:
MEN (T) a MbN: Select the phone number. a MOKN 2 times
To use the caller list:
MCN (
) a MbN: Select the party. a
MOKN 2 times
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To use the phonebook:
M
N or MFN ( ) a MbN: Select the
phonebook entry. a MOKN 2 times
5 To save the message, select “Yes”. a
MOKN
6 To send the message, press MOKN.
R To cancel sending, press MeN.
Note:
R This unit supports SMS messages of up to
612 characters, however, the maximum number of characters you can send or receive may be limited by your SMS service provider/telephone company. Contact your SMS service provider/telephone company for details.
R If your message contains over 160
characters, the message is a long message and IILong TextII” is displayed. Your service provider/telephone company may treat long messages differently from other messages. Contact your service provider/ telephone company for details.
R If your phone is connected to a PBX, store
the PBX line access number (page 38).
Editing/sending a saved message
1 M
N (right soft key) a a MOKN
2 MbN: “Send List” a MOKN 3 To read a saved message, press MCN or
MDN to select the message. a MOKN
4 To edit the message:
M
N a MbN: Edit Message” a
MOKN a Continue from step 3, “Writing
and sending a new message”, page 36.
To send the message:
M
N a MbN: Send” a MOKN a Press
and hold MCN to erase all numbers. a Continue from step 4, “Writing and sending a new message”, page 36.
Erasing saved messages
1 M
N (right soft key) a a MOKN
2 MbN: “Send List” a MOKN 3 MbN: Select a message. a MOKN
4 M N a MbN: “Erasea MOKN
R To erase all messages, select “Erase
All”. a MOKN
5 MbN: “Yes” a MOKN a MeN

Receiving a message

When an SMS message is received: – Receiving SMS Message” is displayed. – a tone is heard (if the handset ringer is
turned on).
is displayed with the total number of
new (unread) SMS messages.
Reading a received message
1 M
N (right soft key) a a MOKN
2 MbN: “Receive List” a MOKN 3 MbN: Select a message.
R Messages which have already been
read are indicated by a “
”, even if
they were read using another handset.
R To erase a message, press M
N. a MbN: Erase” a MOKN a MbN: Yes a MOKN
4 Press MOKN to read the message content.
Note:
R To call the message sender, press M
N.
Replying to a message
1 While reading a received message, press
M
N.
2 MbN: “Reply” a MOKN 3 Enter a message (page 46). a MOKN 4 Edit the destination phone number if
necessary. a MOKN
5 Continue from step 5, “Writing and
sending a new message”, page 36.
Editing/forwarding a message
1 While reading a received message, press
M
N.
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2 MbN: “Edit Message” a MOKN 3 Continue from step 3, “Writing and
sending a new message”, page 36.
Erasing received messages
1 While reading a received message, press
M
N.
2 MbN: Erase a MOKN
R To erase all messages, select Erase
All”. a MOKN
3 MbN: “Yes” a MOKN a MeN
Storing the sender’s number in the phonebook
1 While reading a received message, press
M
N.
2 MbN: “Add Phonebook” a MOKN 3 To store the name, continue from step 3,
“Adding entries”, page 20.
Editing the sender’s number before calling back
1 While reading a received message, press
M
N.
2 MbN: “Edit & Call” a MOKN 3 Edit the number. a M
N

Other settings

Storing the PBX line access number (for PBX users only)
Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the phonebook or redial list, the PBX line access number is deleted. The default setting is Off”.
1 M
N (right soft key) #356
2 MbN: “Ona MOKN
3 Enter your PBX line access code and a
dialling pause, if necessary. a MOKN a MeN
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Answering system

Available for:
KX-TG7861 series (page 3)
The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting Only” as the recording time setting (page 43).
Important:
R Only 1 person can access the answering
system (listen to messages, record a greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message. Make sure the date and time have been set correctly (page 15).
Memory capacity (including your greeting message)
The total recording capacity is about 15 minutes. A maximum of 64 messages can be recorded.
Note:
R When message memory becomes full:
Messages Full” is shown on the
handset display.
– The answer on indicator on the base unit
flashes rapidly if the answering system is turned on.
and the total number of new
messages are not displayed on the handset even if the answering system is turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.
– If you recorded your own greeting
message, the same message is still announced to callers even though their messages are not recorded.

Turning the answering system on/off

The answering system is preset to on.
Base unit
Press M
N to turn on/off the answering
system. R When the answering system is turned on,
the answer on indicator lights up.
Handset
1 To turn on:
M
N (right soft key) #327
To turn off:
M
N (right soft key) #328
2 MeN
Note:
R When the answering system is turned on,
is displayed next to the battery icon.
Call screening
While a caller is leaving a message, you can listen to the call through the handset’s speaker. To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by pressing M
N on the handset. Call
screening can be set for each handset. The default setting is On”.
1 M
N (right soft key) #310
2 MbN: Select the desired setting. a MOKN
a MeN

Greeting message

When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message
Recording your greeting message
1 M
N (right soft key) #302
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2 MbN: “Yesa MOKN 3 After a beep sounds, hold the handset
about 20 cm away and speak clearly into the microphone (50 seconds max.).
4 Press MnN to stop recording. 5 MeN
Using a pre-recorded greeting message
The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own
greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.
– If the message recording time (page 43)
is set to Greeting Only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.
Resetting to a pre-recorded greeting message
If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.
1 M
N (right soft key) #304
2 MOKN a MeN
Playing back the greeting message
1 M
N (right soft key) #303
2 MeN

Listening to messages using the base unit

When new messages have been recorded,
M
N on the base unit flashes.
Press M N.
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system during playback
Key Operation
MjN or MkN Adjust the speaker volume M N
Repeat message
*1
M N Skip message M N Stop playback M N
Erase currently playing message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Erasing all messages
Press M
N 2 times while the unit is not in use.

Listening to messages using the handset

When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
1 To listen to new messages:
M
N (right soft key) #323
To listen to all messages:
M
N (right soft key) #324
2 When finished, press MeN.
Note:
R To switch to the receiver, press M
N.
Listening to messages from the message list
You can select the item to play back.
1 M
N (right soft key) #329
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2 MbN: Select the desired item from the
message list. a M N R You can erase the selected message
as follows:
M
N a MbN: Erase” a MOKN a
MbN: Yes a MOKN
3 When finished, press MeN.
Note:
R If the item has already been heard, “
” is displayed, even if it was heard using another handset.
R Message” is displayed in the message list
if the unit cannot receive caller information.
Operating the answering system
M
N (right soft key) a a MOKN
Key Operation
MDN or MCN Adjust the receiver or
speaker volume (during playback)
1 or MFN Repeat message
(during playback)
*1
2 or MEN Skip message
(during playback)
*2
3 Enter the Settings
menu
4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M N
Pause message
*3
9 or MnN Stop recording
Stop playback
0 Turn answering system off *4
*4
Erase currently playing message
*5 Erase all messages *6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is played except when playing back from the message list.
*2 When you play a message from the
message list, the unit stops message playback and the display goes back to the message list.
*3 To resume playback:
MbN: Playa MOKN
*4 You can also erase as follows:
M
N a MbN: Erase” a MOKN a MbN:
Yesa MOKN
Calling back (Caller ID subscribers only)
If caller information is received for the call, you can call the caller back while listening to a message.
1 Press M
N during playback.
2 MbN: “Call Back” a MOKN
Editing the number before calling back
1 Press M
N during playback.
2 MbN: “Edit & Call” a MOKN 3 Edit the number. a M
N
Erasing all messages
1 M
N (right soft key) #325
2 MbN: “Yes” a MOKN a MeN

Remote operation

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings.
Remote access code
A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised
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parties from listening to your messages remotely.
Important:
R In order to operate the answering system
remotely, you must first set a remote access code.
1 M
N (right soft key) #306
2 To turn on remote operation, enter the
desired 3-digit remote access code.
3 MOKN a MeN
Deactivating remote operation
Press * in step 2 on “Remote access code” page 41. R The entered remote access code is deleted.
Using the answering system remotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Enter remote commands. 4 When finished, hang up.
Remote commands
Key Operation
1 Repeat message
(during playback)
*1
2 Skip message
(during playback)
4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recording
Stop playback
0 Turn answering system off *4 Erase currently playing
message
Key Operation
*5 Erase all messages *6 Reset to a pre-recorded
greeting message (during greeting message playback)
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Turning on the answering system remotely
If the answering system is off, you can turn it on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 9 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back. R You can either hang up, or enter your
remote access code again and begin remote operation (page 41).

Answering system settings

Number of rings before the unit answers a call
You can change the number of times the phone rings Number of Rings” before the unit answers a call. You can select 2 to 6 rings, or Auto”. The default setting is 4 Rings”. Auto: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 42), you know that there are no new messages when
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the phone rings for the 3rd time. You can then hang up without being charged for the call.
1 M
N (right soft key) #211
2 MbN: Select the desired setting. a MOKN
a MeN
For voice mail service subscribers
To receive voice mail and use answering system properly, please note the following: R To use the voice mail service (page 44)
provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 39).
R To use this unit’s answering system rather
than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s Number of Rings
setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company.
Caller’s recording time
You can change the maximum message recording time allowed for each caller. The default setting is 3 Minutes”.
1 M
N (right soft key) #305
2 MbN: Select the desired setting. a MOKN
a MeN
Selecting “Greeting Only”
You can select Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. Select Greeting Only” in step 2 on “Caller’s recording time” page 43.
Note:
R When you select Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded greeting-only message asking callers to call again later.
– If you use your own message, record the
greeting-only message asking callers to call again later (page 39).
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Voice mail service

Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
When you have new messages,
is
displayed on the handset if message indication service is available. Please contact your service provider/telephone company for details of this service.
Important:
R If
still remains on the display even after
you have listened to new messages, turn it off by pressing and holding # for 2 seconds.
R To use the voice mail service provided by
your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 39). For details, see page 43. (KX-TG7861 series: page 3)
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Intercom

Intercom calls can be made between handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To answer the call, press MeN, then press M N.
Making an intercom call
1 M
N (right soft key) a M N
2 MbN: Select the desired unit. a MOKN
R To stop paging, press MeN.
3 When you finish talking, press MeN.
Answering an intercom call
1 Press M
N to answer the page.
2 When you finish talking, press MeN.

Handset locator

You can locate a misplaced handset by paging it.
1 Base unit: Press M
N.
R All registered handsets beep for 1
minute.
2 To stop paging:
Base unit: Press M
N.
Handset: Press MeN.

Transferring calls, conference calls

Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets.
1 During an outside call, press M
N to put
the call on hold.
2 MbN: “Intercoma MOKN 3 MbN: Select the desired unit. a MOKN 4 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N to return to the outside call.
5 To complete the transfer:
Press MeN. R The outside call is being routed to the
destination unit.
To establish a conference call:
M
N a MbN: Conference” a MOKN
R To leave the conference, press
MeN. The other 2 parties can
continue the conversation.
R To put the outside call on hold: M
N a MbN: Hold” a MOKN To resume the conference: M
N a
MbN: Conference a MOKN
R To cancel the conference: M
N a
MbN: Stop Conference a MOKN
You can continue the conversation with the outside caller.
Answering a transferred call
Press M
N to answer the page.
45

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Character entry

The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 46). – Press MFN or MEN to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase. – To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
Extended 1 (
), Extended 2 ( ), and Cyrillic ( ). For SMS messages, Alphabet (ABC),
Numeric (0-9), Greek (
), and Extended 1 ( ) modes are available. When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen: MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R in the following tables represents a single space. R The dial keys with *1, *2, and *3 in the following tables have different character assignment for
SMS. See the footnotes with *1, *2, and *3.
Alphabet character table (ABC)
z
y
1
2 3 4 5 6 7 8 9
Numeric entry table (0-9)
z
y
1
2
3
4 5 6 7 8 9
46

Useful Information

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Greek character table ( )
z y
1
2 3 4 5 6 7 8 9
Extended 1 character table ( )
z
y
1
2 3 4 5 6 7 8
9
R The following are used for both uppercase and lowercase:
Extended 2 character table ( ) (Not available for SMS)
z
y
1
2 3 4 5 6 7 8 9
R The following are used for both uppercase and lowercase:
Cyrillic character table ( ) (Not available for SMS)
z
y
1
2 3 4 5 6 7 8 9
47
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1
4
9

Error messages

Display message Cause/solution
Base no power
or
No link to base. Reconnect main base AC adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 32).
Check Phone Line
R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 10).
Error
R Recording was too short. Try again.
Invalid Number
R You tried to send an SMS message to a phone number saved
in the phonebook, caller list, or redial list that is over 20 digits long.
Memory Full
R The phonebook memory is full. Erase unwanted entries
(page 20).
R Message memory is full. Erase unwanted messages (page 40,
41).
R The call barred list memory is full. Erase unwanted entries
(page 31).
Use rechargeable battery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 7.
You must first subscribe to Caller ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this message will not be displayed.
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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not turn on even after installing charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11). R Check the connections (page 10). R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and try again.
R The handset has not been registered to the base unit. Register
the handset (page 32).
The handset display is blank or dark.
R The handset is in screen saver mode (page 14). Activate the
handset display again by: – pressing M
N when on a call.
– pressing MeN at all other times.
R LCD in charging” is set to Off while on charge. Change
the setting (page 26).
R The handset is not turned on. Turn the power on (page 15).
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.
Programmable settings
Problem Cause/solution
The display is in a language I cannot read.
R Change the display language (page 15).
I cannot activate the eco mode.
R You cannot set eco mode when you set the repeater mode
On. If required, set the repeater mode to Off (page 33).
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Problem Cause/solution
I cannot register a handset to a base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the base unit (page 32).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem Cause/solution
The handset beeps and/ or
flashes.
R Battery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but –
still flashes or
– the operating time
seems to be shorter.
R Clean the battery ends ( , ) and the charge contacts with a
dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 32).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the handset away from sources of interference.
R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be getting worse.
R You have registered a handset that is not recommended
(page 5). The clearest sound quality is only possible by registering the recommended handset.
The handset does not ring.
R The ringer volume is turned off. Adjust ringer volume (page 17,
25).
R Night mode is turned on. Turn it off (page 29).
The base unit does not ring.
R The ringer volume is turned off. Adjust ringer volume (page 25).
I cannot make a call. R The dialling mode may be set incorrectly. Change the setting
(page 15).
R You dialled a call restricted number (page 31). R The key lock feature is turned on. Turn it off (page 19).
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Caller ID
Problem Cause/solution
Caller information is not displayed.
R You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.
R If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow to display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later. Set the first ring to Off” (page 25).
R Move closer to the base unit.
Time on the unit has shifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to Manual” (off) (page 27).
SMS (Short Message Service)
Problem Cause/solution
The SMS message centre number is logged in the caller list and the message is not received.
R Someone tried to send you a message while SMS is turned off.
Turn it on (page 36).
I cannot send or receive SMS messages.
R You have not subscribed to the appropriate service. Contact
your service provider/telephone company.
R The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 36).
R Message transmission was interrupted. Wait until the message
has been sent before using other telephone functions.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
FD is displayed. R The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are stored. Confirm that SMS is turned on (page 36).
FE is displayed. R An error occurred while sending the message. Try again.E0 is displayed. R Your phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service provider/telephone company.
51
Useful Information
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Answering system
Problem Cause/solution
The unit does not record new messages.
R The answering system is turned off. Turn it on (page 39). R The message memory is full. Erase unwanted messages
(page 40).
R The recording time is set to Greeting Only”. Change the
setting (page 43).
R If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 42).
I cannot operate the answering system remotely.
R The remote access code is not set. Set the remote access code
(page 41).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access code setting to check your current code (page 41).
R The answering system is turned off. Turn it on (page 42).
The unit does not emit the specified number of rings.
R If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of moisture has entered the handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
52
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Index

A Additional handsets: 32
Alarm: 29 Answering calls: 17 Answering system: 39
Call screening: 39 Erasing messages: 40, 41, 42 Greeting message: 39 Greeting only: 43 Listening to messages: 40, 42 Message list: 40 Number of rings: 42 Recording time: 43 Remote access code: 41 Remote operation: 41 Turning on/off: 39
Auto talk: 17, 26
B Base unit
Resetting: 31
Battery: 10, 11
C Call restriction: 31
Call share: 19 Call waiting: 18 Call Waiting Caller ID: 18 Caller ID service: 34 Caller list: 34 Caller list edit: 34 Chain dial: 20 Character entry: 46 Conference calls: 45 Control type: 12
D Date and time: 15
Dialling mode: 15 Direct command code: 23 Display
Clock: 26 Colour: 26 Contrast: 26 Display mode: 16 Language: 15 LCD backlight: 26 Wallpaper: 26
E Eco mode: 16
Equalizer: 19 Error messages: 48
F First ring: 25 H Handset
Deregistration: 32
Locator: 45 Name: 30 Registration: 32
Hold: 18
I Incoming call barring: 30
Intercom: 45
K Key finder: 25, 27
Key lock: 19 Keytones: 26
M Making calls: 17
Missed calls: 34 Mute: 18
N Night mode: 29
Noise reduction: 19
P Pause: 17
Phonebook: 20 PIN: 31 Power failure: 11 Power on/off: 15 Privacy mode: 26
R Recall/flash: 18
Redialling: 17 Region setting: 31 Repeater: 33 Ringer tone: 25
S SMS feature: 36
Speakerphone: 17 Speed dial: 22
T Temporary tone dialling: 18
Time adjustment: 25 Transferring calls: 45 Troubleshooting: 49
V Voice mail: 44
Volume
Receiver: 17 Ringer (Base unit): 25 Ringer (Handset): 17, 25 Speaker: 17
53

Index

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54
Notes
TG7851_61FX(en)_0215_ver011.pdf 54 2013/02/15 18:28:14
55
Notes
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N Czech
N Slovakia
B-dul Preciziei, Nr. 24, West Gate Park, Clădirea H3, Etaj 2, Sector 6, București, 062204, Romania Telefon: +40.21.316.31.61 Fax: +40.21.316.04.46 e-mail: suport.clienti@eu.panasonic.com web: www.panasonic.ro
N Romania
Sales Department:
Štúrova 11, 811 01 Bratislava, Slovenská republika Telefón: +421-2-2062-2211 Fax: +421-2-2062-2311 zákaznícka linka: +421-2-2062-2911 e-mail: panasonic.bratislava@eu.panasonic.com aktuálne info na www.panasonic.sk
Thámova 289/13 (Palác Karlín) 186 00 Praha 8 telefon: centrální fax: zákaznická linka: e-mail: panasonic.praha@eu.panasonic.com aktuální info na www.panasonic.cz
+420-236 032 511 +420-236 032 411 +420-236 032 911
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2013
*PNQX5865ZA*
*PNQX5865ZA*
PNQX5865ZA TT0213YK0 (E)
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