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TG7331-7341BX(e).book Page 1 Wednesday, August 20, 2008 10:31 AM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG7331B
Digital Cordless Answering System
Model No.
Model shown is KX-TG7331.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
KX-TG7341BX
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
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Table of Contents
Introduction
Product information . . . . . . . . . . . . . . . 3
Accessory information. . . . . . . . . . . . . 4
For your safety . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . 7
For best performance . . . . . . . . . . . . . 7
Preparation
Controls. . . . . . . . . . . . . . . . . . . . . . . . 9
Display. . . . . . . . . . . . . . . . . . . . . . . . 11
Connections . . . . . . . . . . . . . . . . . . . 12
Battery installation and replacement . 12
Battery charge . . . . . . . . . . . . . . . . . . 13
Wall mounting . . . . . . . . . . . . . . . . . . 14
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . 14
Turning the power on/off . . . . . . . . . . 15
Setting up the unit before use . . . . . . 15
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 17
Answering calls . . . . . . . . . . . . . . . . . 18
Useful features during a call . . . . . . . 19
Handset key lock . . . . . . . . . . . . . . . . 20
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . 33
Remote operation. . . . . . . . . . . . . . . 34
Answering system settings . . . . . . . . 35
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 38
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 39
Transferring calls . . . . . . . . . . . . . . . 39
Conference calls. . . . . . . . . . . . . . . . 40
Handset locator . . . . . . . . . . . . . . . . 41
Useful Information
Character entry. . . . . . . . . . . . . . . . . 42
Error messages . . . . . . . . . . . . . . . . 44
Troubleshooting . . . . . . . . . . . . . . . . 45
Specifications . . . . . . . . . . . . . . . . . . 50
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 51
Handset phonebook
Handset phonebook . . . . . . . . . . . . . 21
Copying phonebook entries. . . . . . . . 22
Base unit speed dial
Base unit speed dial . . . . . . . . . . . . . 23
Programming
Programmable settings . . . . . . . . . . . 24
Special instructions for programmable
settings . . . . . . . . . . . . . . . . . . . . . . . 26
Registering a unit . . . . . . . . . . . . . . . 27
Caller ID Service
Using Caller ID service . . . . . . . . . . . 29
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system. . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message. . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Introduction
Product information
Thank you for purchasing a Panasonic digital cordless phone.
Important:
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG7331BX/KX-TG7341BX
Model composition
KX-TG7331
Model No.
KX-TG7331 KX-TG7331 KX-TGA731 1
KX-TG7341
Model No.
KX-TG7341 KX-TG7341 KX-TGA731 1
Base unit Handset
Part No. Part No. Quantity
Base unit Handset
Part No. Part No. Quantity
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Introduction
Feature differences
Model No. Answering system
KX-TG7331 – rr
KX-TG7341 rrr
*1 Intercom calls can be made between the handset and base unit.
*2 Intercom calls can be made between the handsets.
*3 Intercom calls can be made between the handsets by purchasing and registering
one or more optional handsets (page 5).
Intercom
| ⇔ N
*1
N ⇔ N
*2
*3
*3
Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
1 AC adaptor for base unit/PQLV207BX 1
2 Telephone line cord 1
3 Rechargeable batteries
4 Handset cover
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
1234
*2
*1
2
1
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
No. Accessory item Model number
1 DECT repeater KX-A272
Replacement battery information:
L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This
model requires 2 AAA (R03) batteries for every handset. For best performance, we
recommend using Panasonic rechargeable batteries (Model No. HHR-4MPT).
L Replacement batteries may have a different capacity from that of the supplied
batteries.
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Expanding your phone system
Introduction
You can expand your phone system by
registering optional handsets (6 max.)
to a single base unit.
L Optional handsets may be a different
colour from that of the supplied
handsets.
Handset (optional): KX-TGA731BX
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Introduction
Radio waves emitted from this product
For your safety
To prevent severe injury and loss of
life/property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
L Use only the power source marked on
the product.
L Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
L Completely insert the AC
adaptor/power plug into the power
outlet. Failure to do so may cause
electric shock and/or excessive heat
resulting in a fire.
L Regularly remove any dust, etc. from
the AC adaptor/power plug by pulling
it from the power outlet, then wiping
with a dry cloth. Accumulated dust
may cause an insulation defect from
moisture, etc. resulting in a fire.
L Unplug the product from power outlets
if it emits smoke, an abnormal smell,
or makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has
stopped emitting and contact an
authorised service centre.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
L Do not place or use this product near
automatically controlled devices such
as automatic doors and fire alarms.
may cause such devices to
malfunction resulting in an accident.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If the
telephone line cord plug becomes
wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW
(max.).)
L Do not use the product in health care
facilities if any regulations posted in
the area instruct you not to do so.
Hospitals or health care facilities may
be using equipment that could be
sensitive to external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during
an electrical storm.
L Never install telephone line jacks in
wet locations unless the jack is
specifically designed for wet
locations.
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L Never touch uninsulated telephone
wires or terminals unless the
telephone line has been disconnected
at the network interface.
L Use caution when installing or
modifying telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and
is easily accessible.
L This product is unable to make calls
when:
– the handset batteries need
recharging or have failed.
– there is a power failure.
– the key lock feature is turned on.
Battery
L We recommend using the batteries
noted on page 4. USE ONLY
rechargeable Ni-MH batteries AAA
(R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the
batteries is corrosive and may cause
burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
L Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets or
keys to touch the batteries, otherwise
a short circuit may cause the batteries
and/or the conductive material to
overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product
only, in accordance with the
instructions and limitations specified
in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do
not tamper with the base unit (or
charger). Failure to follow these
instructions may cause the batteries
to swell or explode.
Important safety instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock
and injury to persons, including the
following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
3. Do not use the telephone to report a
gas leak in the vicinity of the leak.
4. Use only the power cord and
batteries indicated in this manual. Do
not dispose of batteries in a fire. They
may explode. Check with local codes
for possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
L For maximum coverage and noise-
free communications, place your base
unit:
– at a convenient, high, and central
location with no obstructions
Introduction
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Introduction
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or
other phones.
– avoid facing radio frequency
transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).
L Coverage and voice quality depends
on the local environmental conditions.
L If the reception for a base unit location
is not satisfactory, move the base unit
to another location for better
reception.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on the
power cord or top of the product.
L When you leave the product unused
for a long period of time, unplug the
product from the power outlet.
L The product should be kept away from
heat sources such as radiators,
cookers, etc. It should not be placed in
rooms where the temperature is less
than 5 °C or greater than 40 °C. Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground,
near metal objects such as wire
fences, etc.
L Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the
product with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Notice for product disposal, transfer,
or return
L This product can store your
private/confidential information. To
protect your privacy/confidentiality, we
recommend that you erase the
information such as phonebook or
caller list entries from the memory
before you dispose of, transfer, or
return the product.
Information on Disposal in other
Countries outside the European
Union
These symbols are only valid in the
European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the
correct method of disposal.
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Preparation
Controls
Base unit
■ KX-TG7331
G H JF I K L M
A Charge contacts
B Speaker
C {^}/{V}: To adjust the ringer and
speaker volumes.
{<}/{>}: To select the desired
ringer tone.
D Dial keypad
E {x} (Locator/Intercom)
F In use indicator
G {R} (Redial)
H {P} (Pause)
I Microphone
J {s} (Speakerphone)
Speakerphone indicator
K {R} (Recall/Flash)
L {T} (Mute)
M {l} (Program/Speed dial)
Base unit
■ KX-TG7341
KLM OJ N P Q R
A Charge contacts
B Speaker
C {■} (Stop)
D {4} (Erase)
E {6} (Play)
Message indicator
F {^}{V}: To adjust the ringer and
speaker volumes.
{7}{8}: To select the desired
ringer tone or to repeat or skip the
recorded messages.
G {s} (Answer on)
Answer on indicator
H {x} (Locator/Intercom)
I {d} (Greeting)
J In use indicator
K Dial keypad
L {R} (Redial)
M {P} (Pause)
N Microphone
O {s} (Speakerphone)
Speakerphone indicator
P {R} (Recall/Flash)
Q {T} (Mute)
R {l} (Program/Speed dial)
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Preparation
Handset
A
B
C
D
E
F
A Speaker
B Soft keys
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F {R/E}
R: Recall/Flash
E: Alarm shortcut key
G Charge indicator
Ringer indicator
H Receiver
I Display
J {ih} (Off/Power)
K Navigator key ({^}/{V}/{< }/{>})
? (Volume: {^}/{V})
L {C/T} (Clear/Mute)
M {INT} (Intercom)
N Microphone
O Charge contacts
G
H
I
J
K
L
M
N
O
Using the navigator key
The handset navigator key can be used
to navigate through menus and to select
items shown on the display by pressing
{^}, {V}, {<}, or {>}.
To adjust the receiver or speaker
volume, press {^} to increase the
volume, or press {V} to decrease the
volume repeatedly while talking.
Volume up
{^}
{<}{>}
{V}
Volume down
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
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Item Meaning
Display
0 New voice mail
message received.
Handset display items
Item Meaning
w Within range of a base
(page 38)
L Someone is using the
L Answering system is
unit
L When flashing:
Handset is searching
for base unit.
(page 47)
x Handset is accessing
base unit. (intercom,
paging, changing base
unit settings, etc.)
k Handset is on an outside
call.
*1
y Missed call
(page 29)
u L When displayed next
to the battery icon:
Answering system is
*2
(page 31)
on.
L When displayed with
a number: New
messages have been
recorded.
n Answering system is
full.
*2
(page 33)
*2
> Answering system
answers calls with a
greeting message and
caller messages are not
recorded.
*2
(“Caller’s
recording time”, page
36)
1 Battery level
*1 Caller ID subscribers only
*2 KX-TG7341
*3 Voice mail subscribers only
Soft key icons
Icon Action
U Returns to the previous
screen.
K Displays the menu.
M Accepts the current
selection.
j Displays a previously
dialled phone number.
n Opens the phonebook.
) Turns the key lock feature
off. (page 20)
/ Selects a character entry
mode.
O Stops recording or
playback.
l Inserts a dialling pause.
W Erases the selected item.
( No function
*1 KX-TG7341
E Alarm is on. (page 26)
z Call privacy mode is on.
(page 20)
~ Ringer volume (page 24)
is off.
Preparation
*3
line.
being used by another
handset.
*2
*1
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Preparation
the same telephone line jack using a T-
Connections
Connect the AC adaptor cord (A) by
pressing the plug firmly (B). Connect
the telephone line cord until it clicks into
the base unit and telephone line jack
(C).
Base unit
L Use only the supplied Panasonic AC
adaptor PQLV207BX.
L Use only the supplied telephone line
cord. Using another telephone line
cord may not allow the unit to work
properly.
To telephone
line
adaptor.
If you subscribe to a DSL/ADSL
service
Please attach a DSL/ADSL filter (contact
your DSL/ADSL provider) to the
telephone line between the base unit
and the telephone line jack in the event
of the following:
– noise is heard during conversations.
– Caller ID features do not function
properly.
DSL/ADSL filter
To
telephone line
(220–240 V AC,
50/60 Hz)
Hook
Note:
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
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Battery installation and replacement
Important:
L Use the supplied rechargeable
batteries (Part No. HHR-55AAAB).
L When installing the batteries:
– Wipe the battery ends (S, T) with
a dry cloth.
– Avoid touching the battery ends
(S, T) or the unit contacts.
– Confirm correct polarities (S, T).
L When replacing the batteries:
– USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
– Do NOT use Alkaline/Manganese/
Ni-Cd batteries.
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– We recommend using the
Panasonic rechargeable batteries
noted on page 4, 7.
1 Firmly press the notch on the
handset cover and slide it in the
direction of the arrow.
Battery charge
Place the handset on the base unit or
charger for about 7 hours before
initial use.
L While charging, “Charging” is
displayed and the charge indicator on
the handset lights up. When the
batteries are fully charged, “Charge
Completed” displays. The charge
indicator stays lit even after the
batteries are fully charged.
2 Insert the batteries negative (T)
end first. Close the handset cover.
Rechargeable Ni-MH ONLY
Preparation
Important:
L If the handset does not automatically
turn on after installing/replacing
batteries, press {ih} for about 1
second, or place the handset on the
base unit or charger.
Note:
L When replacing batteries, remove the
old batteries.
* Model shown is KX-TG7331.
Note:
L It is normal for the handset to feel
warm during charging.
L If you want to use the unit
immediately, charge the batteries for
at least 15 minutes.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft, dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
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Preparation
Battery level
Battery icon Battery level
1 High
2 Medium
3 Low
L When flashing:
Needs charging.
Wall mounting
Base unit
65 mm
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating
In continuous use 17 hours max.
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
time
150 hours
max.
Screws
(Not supplied)
Hook
Space
Longer than
20 mm
(6.5 mm)
Symbols used in these operating instructions
Symbol Meaning
{} The words in the
i Proceed to the next
“” The words in quotations
brackets indicate button
names on the handset
and base unit.
Example:
Unit keys: {C}, {ih}
operation.
indicate the menu on the
display.
Example:
“Auto Talk”
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Symbol Meaning
{V}/{^}:“”Press {V} or {^} to
select the words in
quotations.
Example:
{V}/{^}: “Off”
Turning the power on/off
Power on
Press {ih} for about 1 second.
Power off
Press {ih} for about 2 seconds.
desired language. i M i
{ih}
Dialling mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 K (middle soft key)
2 {V}/{^}: “Base Unit Setup” i
M
3 {V}/{^}: “Dial Mode” i M
4 {V}/{^}: Select the desired setting.
i M i {ih}
Setting up the unit before use
Preparation
Display language
You can select “English”, “”, or
“”.
1 K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Display Setup” i
M
4 {V}/{^}: “Select Language” i
M
5 {V}/{^}: Select your desired
language. i M i {ih}
Note:
L If you select a language you cannot
read: {ih} i K i {^} 2 times
i M i {V} 2 times i
M 2 times i {V}/{^}: Select your
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Preparation
Date and time
1
K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Time Settings” i
M
4 {V}/{^}: “Set Date & Time” i
M
5 Enter the current date, month, and
year.
Example: 15 July, 2008
{1}{5} {0}{7} {0}{8}
6 Enter the current hour and minute.
Example: 15:30
{1}{5} {3}{0}
7 M i {ih}
Note:
L When you select Arabic as the display
language, enter the current year,
month, and date.
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
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Making/Answering Calls
2 {V}/{^}: Select the desired phone
Making calls
number. i K i M
3 {V}/{^}: “Yes” i M i {ih}
Using the handset
1
Lift the handset and dial the phone
number.
L To correct a digit, press {C/T}.
2 {C}
3 When you finish talking, press
{ih} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number, and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{ih}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1 j (right soft key)
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 j (right soft key)
Using the base unit
{s}
1
2 Dial the phone number.
3 When the other party answers,
speak into the microphone.
L Speak alternately with the other
party.
4 When you finish talking, press {s}.
Note:
L Use the speakerphone in a quiet
environment.
L While on a call, you can switch from
the base unit to the handset:
– Press {C} on the handset, then
press {s} on the base unit.
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press {^} or {V} repeatedly while
talking.
Redialling the last number dialled
{s} i {R}
Pause (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 22).
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
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Making/Answering Calls
Handset
1 {0} i l
Note:
L You can also program the handset
ringer volume beforehand (page 24).
2 Dial the phone number. i {C}
Base unit
1 {s}
2 {0} i {P}
3 Dial the phone number.
Note for handset and base unit:
L A 3 second pause is inserted each
time l on the handset or {P} on the
base unit is pressed. Repeat as
needed to create longer pauses.
Using the base unit
When a call is being received, the in use
indicator flashes rapidly.
1 Press {s} when the unit rings.
2 Speak into the microphone.
3 When you finish talking, press {s}.
Adjusting the base unit ringer volume
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps.
Answering calls
Using the handset
When a call is being received, the ringer
indicator on the handset flashes.
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{ih} or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 24.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
18
Changing the base unit ringer tones
You can change the ringer tone used by
the base unit.
■ KX-TG7331
1 Press {^} or {V} when the base
unit is in standby mode.
2 Press {<} or {>} repeatedly to
select the desired ringer tone.
■ KX-TG7341
1 Press {^} or {V} when the base
unit is in standby mode.
2 Press {7} or {8} repeatedly to
select the desired ringer tone.
i{■}
Note:
L You can also select the desired tone
by pressing a dial key ({1} – {6}) in
step 2.
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Making/Answering Calls
Useful features during a call
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
Handset
1 Press {C/T} during conversation.
2 To return to the conversation, press
{C/T} again.
Base unit
1 Press {T} during conversation.
L The speakerphone indicator on
the base unit flashes.
2 To return to the conversation, press
{T} again.
Recall/flash
{R/E} on the handset or {R} on the
base unit allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the recall/flash time, see
page 25.
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1 Press {R/E} on the handset or {R}
on the base unit to answer the 2nd
call.
2 To switch between calls, press
{R/E} on the handset or {R} on the
base unit.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialling (for
rotary/pulse service users)
You can temporarily switch the dialling
mode to tone when you need to access
touch-tone services (for example,
telephone banking services).
1 Make a call.
2 Press {*} when prompted to enter
your code or PIN, then press the
appropriate dial keys.
Note:
L The dialling mode will return to pulse
when you hang up.
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Making/Answering Calls
Call share
This feature allows you to join an
existing outside call.
Handset
To join the conversation, press {C}
when the other handset/base unit is on
an outside call.
Base unit
To join the conversation, press {s}
when the handset is on an outside call.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
Call privacy (Handset)
Call privacy allows you to prevent other
users from joining your conversations
with outside callers. To allow other users
to join your conversations, leave this
feature off. The default setting is “Off”.
1 Press K during an outside call.
2 {V}/{^}: Select the desired setting.
i M
L When this feature is turned on, z
is displayed.
Note:
L This feature will turn off after you hang
up the call.
Handset key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press K (middle
soft key) for about 3 seconds.
L ) is displayed.
L To turn key lock off, press ) (middle
soft key) for about 3 seconds.
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entry corresponding to each
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can
add 100 names and phone numbers.
Adding entries
n (left soft key) i K
1
2 {V}/{^}: “New Entry” i M
3 Enter the party’s name (16
characters max.). i M
L You can change the character
entry mode by pressing /
(page 42).
4 Enter the party’s phone number (24
digits max.). i M 2 times
L To add other entries, repeat from
step 3.
5 {ih}
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
3 {V}/{^}: Scroll through the
phonebook if necessary.
4 {C}
Editing entries
Find the desired entry (page 21).
1
i K
2 {V}/{^}: “Edit” i M
3 Edit the name if necessary (16
characters max.; page 42). i M
4 Edit the phone number if necessary
(24 digits max.). i M 2 times
i {ih}
Erasing entries
Handset phonebook
Finding and calling a
phonebook entry
Scrolling through all entries
1 n (left soft key)
2 {V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pressing and
holding {V} or {^}.
3 {C}
Searching by first character (using a
dial key)
1 n (left soft key)
2 Press the dial key ({0} to {9}) which
contains the character you are
searching for (page 42).
L Press the same dial key
repeatedly to display the first
Erasing an entry
1 Find the desired entry (page 21).
i K
2 {V}/{^}: “Erase” i M
3 {V}/{^}: “Yes” i M i {ih}
Erasing all entries
1 n (left soft key) i K
2 {V}/{^}: “Erase All” i M
3 {V}/{^}: “Yes” i M
4 {V}/{^}: “Yes” i M i {ih}
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Handset phonebook
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1 During an outside call, press n.
2 {V}/{^}: Select the desired entry.
3 Press M to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press l to add pauses after the
number and PIN as necessary (page
17).
L If you are using this phone in pulse
dialling mode, you may need to press
{*} to change the dialling mode to
tone before chain dialling. When
adding entries to the phonebook, we
recommend adding {*} to the
beginning of phone numbers you wish
to chain dial (page 21).
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another
entry: {V}/{^}: “Yes” i M
i Find the desired entry. i
M
4 {ih}
Copying all entries
1 n (left soft key) i K
2 {V}/{^}: “Copy All” i M
3 Enter the handset number you wish
to send the phonebook entry to.
L When all entries have been
copied, “Completed” is
displayed.
4 {ih}
Copying phonebook entries
You can copy phonebook entries to the
phonebook of another compatible
Panasonic handset.
Copying an entry
1 Find the desired entry (page 21).
i K
2 {V}/{^}: “Copy” i M
3 Enter the handset number you wish
to send the phonebook entry to.
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Base unit speed dial
Base unit speed dial
You can assign one phone number to
each of the 10 dial keys ({0} – {9}) on
the base unit.
Adding phone numbers to
speed dial
Important:
L Before adding phone numbers, make
sure the base unit is not in use.
1 {l}
L The in use indicator flashes.
2 Enter the phone number (24 digits
max.).
L If a pause is required for dialling,
press {P} where needed (page
17).
L If you enter incorrectly, continue
and finish step 4, then start again
from step 1.
3 {l}
4 Press a dial key ({0} – {9}).
L A long beep is heard and the in
use indicator stops flashing.
Note:
L If a phone number is assigned to a dial
key which already contains a phone
number, the old number will be
erased.
L We recommend you make a note of
which phone numbers are stored in
which dial keys.
Making a call using the speed
dial keys
1
{s} i {l}
2 Press the desired dial key ({0} –
{9}).
Note:
L Speed dial numbers can only be
dialled from the base unit.
To erase a stored phone number
1 {l} 2 times
2 Press the desired dial key ({0} –
{9}).
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus
K (middle soft key)
1
2 Press {V} or {^} to select the desired top-menu. i M
3 Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4 Press {V} or {^} to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.
Note:
L For other top-menus, please refer to each chapter.
L In the following table, < > indicates the default settings.
L The current item or setting is highlighted on the display.
Top-menu Sub-menu 1 Sub-menu 2 Page
Handset Setup Time Settings Set Date & Time
Alarm 26
Time Adjustment
<Manual>
Ringer Setup Ringer Volume
Display Setup Select Language
Register H.set –27
Keytones
<On>
Auto Talk
<Off>
*4
*5
<Maximum>
Ringtone
<Ringtone 1>
<English>
Contrast
<Level 3>
*2, *3
––
–18
*1
16
*1
26
–
–
15
–
24
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Programming
Top-menu Sub-menu 1 Sub-menu 2 Page
Base Unit Setup
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*3 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*4 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*5 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*6 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
*1
Dial Mode
–15
<Tone>
Recall/Flash
*6
–19
<600 msec.>
Area Code –27
Base Unit PIN
–27
<0000>
Repeater Mode
–28
<Off>
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Programming
L When the alarm is set, E is
Special instructions for programmable settings
Alarm
You can set one of 2 different alarm
options (once or daily) at a time for each
handset. An alarm sounds at the set time
for 3 minutes.
Important:
L Set the date and time beforehand
(page 16).
1 K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
displayed.
8 {ih}
Note:
L You can skip to step 4 by pressing
{R/E} in standby mode.
L To stop the alarm, press any dial key
or place the handset on the base unit
or charger.
L When the handset is in use, the alarm
will not sound until the handset is in
standby mode.
L If you select “Once”, the setting
changes to “Off” after the alarm
sounds.
L Even when the ringer volume for
outside calls is set to off (page 24), the
alarm sound is heard at a low level.
3 {V}/{^}: “Time Settings” i
M
4 {V}/{^}: “Alarm” i M
5 {V}/{^}: Select the desired alarm
option. i M
“Off”
Turns alarm off. Press M again,
then press {ih} to exit.
“Once”
An alarm sounds once at the set
time. Enter the desired date and
month. If you select Arabic as the
display language, enter the desired
month and date.
“Daily”
An alarm sounds daily at the set time.
6 Set the desired time. i M
7 {V}/{^}: Select the desired ringer
tone. i M 2 times
L We recommend selecting a
different ringer tone to the one
used for outside calls.
Time adjustment (Caller ID
subscribers only)
This feature allows the unit to
automatically adjust the date and time
each time caller information is received.
To use this feature, your caller ID service
has to provide caller information,
including date and time. Contact your
service provider/telephone company for
details.
To turn this feature on, select “Caller
ID[Auto]”. To turn this feature off,
select “Manual”.
Important:
L To use this feature, set the date and
time first (page 16).
1 K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Time Settings” i
M
4 {V}/{^}: “Time Adjustment” i
M
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5 {V}/{^}: Select “Caller
ID[Auto]” or “Manual”. i M
i {ih}
Registering a unit
Programming
Selecting area codes to be
deleted automatically
In some situations, phone numbers
stored automatically in the caller list
(page 29) will include area codes. If you
do not want to dial the area codes when
making calls from the caller list, you can
store the area codes which you want the
unit to delete automatically.
Example: You have stored the area
code “123”. If you make a call from the
caller list to the phone number “123-4567890”, the unit dials “456-7890”.
1 K (middle soft key)
2 {V}/{^}: “Base Unit Setup” i
M
3 {V}/{^}: “Area Code” i M
4 Enter an area code (5 digits max.).
i M i {ih}
Changing the base unit PIN
(Personal Identification
Number)
Important:
L If you change the PIN, please make
note of your new PIN. The unit will not
reveal the PIN to you. If you forget
your PIN, contact your nearest
Panasonic service centre.
1 K (middle soft key)
2 {V}/{^}: “Base Unit Setup” i
M
3 {V}/{^}: “Base Unit PIN” i
M
4 Enter the current 4-digit base unit
PIN (default: “0000”).
5 Enter the new 4-digit base unit PIN.
i M i {ih}
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
Important:
L The additional handset model
recommended for use with this unit is
noted on page 5. If another handset
model is used, certain operations
(handset settings, base unit settings,
etc.) may not be available.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base unit
(for example, w flashes even when the
handset is near the base unit), reregister the handset.
1 Handset:
K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Register H.set” i
M
4 Base unit:
Press and hold {x} for about 5
seconds, until the registration tone
sounds.
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
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Programming
5 Handset:
Wait until “Enter Base PIN” is
displayed. i Enter the base unit
PIN (default: “0000”). i M
L If you forget your PIN, contact
your nearest Panasonic service
centre.
L When the handset has been
registered successfully, w stops
flashing.
Note:
L When you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored in the
base unit. This allows the handset to end
its wireless connection with the system.
1 K (middle soft key)
2 {V}/{^}: “Base Unit Setup” i
M
3 {3}{3}{5}
4 {V}/{^}: “Deregistration” i
M
L The numbers of all handsets
registered to the base unit are
displayed.
5 Select the handset(s) you want to
cancel by pressing the desired
handset number. i M
L The selected handset number(s)
flashes.
L To cancel a selected handset
number, press the number again.
The number stops flashing.
L The handset does not beep when
cancelling its own registration.
7 {ih}
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
L Do not use more than one repeater at
a time.
Setting the repeater mode
1 K (middle soft key)
2 {V}/{^}: “Base Unit Setup” i
M
3 {V}/{^}: “Repeater Mode” i
M
4 {V}/{^}: Select the desired setting.
i M i {ih}
Note:
L After turning the repeater mode on or
off, w flashes on the handset
momentarily. This is normal and the
handset can be used once w stops
flashing.
6 {V}/{^}: “Yes” i M
L A confirmation tone sounds as
each handset number
disappears.
28
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phonebook is displayed and logged in
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
the caller list.
Caller list
Important:
L Only 1 person can access the caller
list at a time.
Caller ID Service
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private Caller”: The caller
requests not to send caller
information.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call and y is displayed. This
lets you know if you should view the
caller list to see who called while you
were away.
Even if only one missed call in the caller
list is viewed (page 29), y disappears
from the display. When you receive
another new call, y is displayed again.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
Viewing the caller list and
calling back
K (middle soft key)
1
2 {V}/{^}: “Caller List” i M
3 Press {V} to search from the most
recent call, or press {^} to search
from the oldest call.
4 To call back, press {C}.
To exit, press {ih}.
Note:
L If the item has already been viewed or
answered, “Q” is displayed, even if it
was viewed or answered using
another handset.
L To erase the item, press W. i
{V}/{^}: “Yes” i M
L If you do not want to dial the area
codes when making calls from the
caller list, you can store the area
codes which you want the unit to
delete automatically (page 27).
Editing a caller’s phone
number before calling back
K (middle soft key)
1
2 {V}/{^}: “Caller List” i M
3 {V}/{^}: Select the desired entry.
i K
4 {V}/{^}: “Edit and Call” i
M
5 Edit the number.
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Caller ID Service
L Press dial key ({0} to {9}) to add,
{C/T} to delete.
6 {C}
Erasing caller information
K (middle soft key)
1
2 {V}/{^}: “Caller List” i M
3 {V}/{^}: Select the desired entry.
i K
4 {V}/{^}: Select “Erase” or “Erase
All”. i M
5 {V}/{^}: “Yes” i M i {ih}
Storing caller information to
the phonebook
K (middle soft key)
1
2 {V}/{^}: “Caller List” i M
3 {V}/{^}: Select the desired entry.
i K
4 {V}/{^}: “Add Phonebook” i
M
5 To store the name, continue from
step 3, “Adding entries”, page 21.
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greeting message asking callers to
Answering system
Available for:
KX-TG7341
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
You can also set the unit to play a
greeting message but not to record
caller messages. Select “Greeting
Only” as the recording time setting
(page 36).
Important:
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
16).
L Answering system announcements
are in English only.
Memory capacity
The total recording capacity (including
your greeting message) is about 20
minutes. A maximum of 64 messages
can be recorded.
Note:
L If message memory becomes full:
– “Answer Sys. Full” is shown
on the handset display.
– the answer on indicator on the base
unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
call again later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
Turning the answering system on/off
The answering system is preset to on.
Base unit
Press {s} to turn on/off the answering
system.
L When the answering system is turned
on, the answer on indicator lights up.
Handset
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: Select “Answer On” or
“Answer Off”. i M i
{ih}
Note:
L When the answering system is turned
on, u is displayed next to the battery
icon.
Call screening
While a caller is leaving a message, you
can listen to the message being
recorded through both the handset and
base unit’s speaker. To adjust speaker
volume, press {^} or {V} repeatedly. You
can answer the call by pressing {C} on
the handset or {s} on the base unit. Call
screening can be set for each handset
and/or base unit.
Answering System
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Answering System
Note:
L To turn this feature on/off, see page
37.
and asks them to leave a message. If the
message recording time (page 36) is set
to “Greeting Only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.
Greeting message
When the unit answers a call, callers
hear a greeting message. You can
record your own greeting message or
use a pre-recorded greeting message.
Recording your greeting
message
You can record your own greeting
message (2 minutes max.).
Base unit
1 Press and hold {d} for about 1
second.
L Speak clearly about 20 cm away
from the microphone.
2 Press {■} to stop recording.
Handset
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Record Greeting” i
M
4 Hold the handset about 20 cm away
and speak clearly into the
microphone.
5 Press O to stop recording.
6 {ih}
Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a prerecorded greeting message for callers
Playing back the greeting
message
Base unit
Press {d}.
Handset
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Play Greeting” i
M
4 {ih}
Erasing your greeting
message
If you erase your own greeting message,
the unit plays a pre-recorded greeting
message for callers.
Base unit
Press {d}, and then press {4} while
your greeting message is playing.
Handset
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Erase Message” i
M
4 {V}/{^}: “Erase Greeting” i
M
5 {V}/{^}: “Yes” i M i {ih}
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Answering System
Listening to messages using the base unit
When new messages have been
recorded, {6} on the base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Note:
L When the answer on indicator on the
base unit flashes rapidly, the message
memory is full (“Memory capacity”,
page 31).
Operating the answering
system
Key Operation
{^} or {V} Adjust the speaker
{7} Repeat message
{8} Skip message
{■} Stop playback
{4} Erase currently playing
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Erasing all messages
Press {4} 2 times while the unit is not in
use.
volume
(during playback)
(during playback)
message
*1
Listening to messages using the handset
When new messages have been
recorded, u is displayed on the
handset with the total number of new
messages.
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: Select “Play New Msg.”
or “Play All Msg.”. i M
4 When finished, press {ih}.
Note:
L To switch to the receiver, press {C}.
Operating the answering
system
You can also operate the answering
system by pressing dial keys or soft keys
on the handset.
K (middle soft key) i
{V}/{^}: “Answer System” i M
Key Operation
{^} or {V} Adjust the
{1} or {<} Repeat message
{2} or {>} Skip message
{3} Enter the
{4} Play new messages
{5} Play all messages
{6} Play greeting
{7}{6} Record greeting
receiver/speaker
volume
(during playback)
(during playback)
“Settings” menu
message
message
*1
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Answering System
Key Operation
{8} Turn answering
{9} or O Stop recording
{0} Turn answering
{*}{4}
{*}{5} Erase all messages
{*}{6} Erase greeting
*1 If pressed within the first 5
seconds of a message, the
previous message is played.
*2 You can also erase as follows:
W i {V}/{^}: “Yes” i M
*2
system on
Stop playback
system off
Erase currently
playing message
message
Erasing all messages
K (middle soft key)
1
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Erase Message” i
M
4 {V}/{^}: “Erase All” i M
5 {V}/{^}: “Yes” i M i {ih}
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1 Press K during playback.
2 {V}/{^}: “Edit and Call” i
M
3 Edit the number. i {C}
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.
Important:
L In order to operate the answering
system remotely, you must first set a
remote access code.
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Settings” i M
4 {V}/{^}: “Remote Code” i M
5 To turn on remote operation, enter
the desired 3-digit remote access
code.
L To turn off remote operation,
press {*}.
6 M i {ih}
2 {V}/{^}: “Call Back” i M
Editing the number before calling
back
1 Press K during playback.
Using the answering system
remotely
Dial your phone number from a
1
touch-tone phone.
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2 After the greeting message starts,
enter your remote access code.
L The unit announces the number of
new messages.
3 Follow the voice guidance prompts
as necessary or control the unit
using remote commands (page 35).
4 When finished, hang up.
Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
Key Operation
{1} Repeat message
(during playback)
{2} Skip message
(during playback)
{4} Play new messages
{5} Play all messages
{6} Play greeting message
{7} Record greeting message
{9} Stop recording
Stop playback
{0} Turn answering system off
{*}{4} Erase currently playing
message
{*}{5} Erase all messages
{*}{6} Erase greeting message
(during greeting message
playback)
{*}{#} End remote operation
(or hang up)
*1
*1 If pressed within the first 5
seconds of a message, the
previous message is played.
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
L A long beep is heard.
3 Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
34).
Skipping the greeting
message to leave a message
You can leave a message just as any
outside caller can. Call your phone
number from a touch-tone phone. When
the answering system picks up, press
{*} to skip the greeting message and
record your message after the beep.
Answering system settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Number of Rings”
Answering System
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Answering System
before the unit answers a call. You can
select 2 to 7 rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system
answers at the end of the 2nd ring when
new messages have been recorded, or
at the end of the 5th ring when there are
no new messages. If you call your phone
from outside to listen to new messages
(page 34), you know that there are no
new messages when the phone rings for
the 3rd time. You can then hang up
without being charged for the call.
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service provider/
telephone company before
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Settings” i M
4 {V}/{^}: “Number of Rings” i
M
5 {V}/{^}: Select the desired setting.
i M i {ih}
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the
following:
L To use the voice mail service (page
38) provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 31).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
Caller’s recording time
You can change the maximum message
recording time allotted to each caller.
You can also select “Greeting Only”
which sets the unit to greet callers but
not record messages. The default
setting is “3 Minutes”.
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Settings” i M
4 {V}/{^}: “Recording Time” i
M
5 {V}/{^}: Select the desired setting.
i M i {ih}
Note:
L You may create your own greeting-
only message by following the steps
on page 32.
The unit plays the pre-recorded
greeting-only message asking callers
to call again if your own greeting-only
message is not recorded.
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Call screening
You can set the call screening feature
on/off. For details, see page 31.
Base unit
The default setting is off.
To turn call screening on
Press and hold {■} until a long beep
sounds.
To turn call screening off
Press and hold {■} until a short beep
sounds.
Handset
The default setting is “On”.
1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Settings” i M
4 {V}/{^}: “Call Screening” i
M
5 {V}/{^}: Select the desired setting.
i M i {ih}
Answering System
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 0 is
displayed on the handset depending on
your service provider/telephone
company. Please contact your service
provider/telephone company for details
of this service.
Important:
L If 0 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {C/T} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 31). For
details, see page 36. (KX-TG7341)
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Note:
Intercom
Intercom calls can be made:
– between handsets.
– between the handset and base unit.
Note:
L If you receive an outside call while
talking on the intercom, you hear
interrupt tones.
– To answer the call with the handset,
press {ih}, then press {C}.
– To answer the call with the base
unit, press {s} 2 times.
L When paging unit(s) for an intercom
call, the paged unit(s) beeps for 1
minute.
Making an intercom call
Handset
{INT}
1
L When more than 2 handsets are
registered, the base unit pages all
handsets a few seconds after
pressing {x} in step 1.
Answering an intercom call
Handset
1
Press {C} to answer the page.
2 When you finish talking, press
{ih}.
Base unit
1 Press {x} to answer the page.
2 When you finish talking, press {s}.
Note for handset and base unit:
L Even when the ringer volume for
outside calls is set to off (page 18, 24),
the handset and/or base unit rings at a
low level for intercom calls.
2 To page the base unit, press {0}.
To page a specific handset, enter the
handset number.
L To stop paging, press {ih}.
3 When you finish talking, press
{ih}.
Base unit
1 {x}
L When only 1 handset is
registered, the base unit pages
the handset automatically.
2 To page a specific handset, enter the
handset number.
To page all handsets, press {0}.
L To stop paging, press {x}.
L When you page all handsets, only
the handset user who answers
first can take the intercom call.
3 When you finish talking, press {s}.
Transferring calls
Outside calls can be transferred
between 2 handsets, or between the
handset and base unit.
Handset
1 During an outside call, press {INT}
to put the call on hold.
2 To page the base unit, press {0}.
To page a specific handset, enter the
handset number.
3 Wait for the paged party to answer.
L If the paged party does not
answer, press {INT} to return to
the outside call.
4 To complete the transfer, press
{ih}.
Intercom/Locator
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Intercom/Locator
L The outside call is routed to the
paged party.
Base unit
1 During an outside call, press {x} to
put the call on hold.
2 To page a specific handset, enter the
handset number.
To page all handsets, press {0}.
L When you page all handsets, only
the handset user who answers
first can take the transferred call.
3 Wait for the paged party to answer.
L If the paged party does not
answer, press {x} to return to the
outside call.
4 To complete the transfer, press {s}.
L The outside call is routed to the
handset.
Transferring a call without speaking
to the other unit’s user
2 To page a specific handset, enter
the handset number.
To page all handsets, press {0}.
3 {s}
L The outside call rings at the
handset.
Note for handset and base unit:
L If the paged party does not answer the
call within 1 minute, the call rings at
the paging party again.
Answering a transferred call
Handset
Press {C} to answer the page.
Base unit
Press {s} to answer the page.
Note for handset and base unit:
L After the paging party disconnects,
you can talk to the outside caller.
Handset
1 During an outside call, press {INT}
to put the call on hold.
L k flashes on the handset display
to indicate the outside call is on
hold.
2 To page the base unit, press {0}.
To page a specific handset, enter
the handset number.
3 {ih}
L The outside call rings at the
paged party.
Base unit
1 During an outside call, press {x} to
put the call on hold.
L The in use indicator on the base
unit flashes to indicate the outside
call is on hold.
40
Conference calls
The handset and base unit, or 2
handsets can have a conference call
with an outside party.
The following 2 methods are available:
– Another person presses {C} on the
handset or {s} on the base unit while
one person is talking with an outside
party (“Call share”, page 20).
– One person pages another person
during an outside call as follows.
Handset
1 During an outside call, press {INT}
to put the call on hold.
2 To page the base unit, press {0}.
To page a specific handset, enter the
handset number.
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3 Wait for the paged party to answer.
L If the paged party does not
answer, press {INT} to return to
the outside call.
4 To establish a conference call, press
{3}.
L To leave the conference, press
{ih}. The other parties can
continue the conversation.
Base unit
1 During an outside call, press {x} to
put the call on hold.
2 To page a specific handset, enter the
handset number.
To page all handsets, press {0}.
L When you page all handsets, only
the handset user who answers
first can take the transferred call.
3 Wait for the paged party to answer.
L If the paged party does not
answer, press {x} to return to the
outside call.
Handset locator
You can locate a misplaced handset by
paging it.
1 Base unit:
Press {x} and wait for a few
seconds.
L All registered handsets beep for 1
minute.
2 To stop paging:
Base unit:
Press {x}.
Handset:
Press {INT}, then press {ih}.
Note:
L Even when the ringer volume for
outside calls is set to off (page 24), the
handset rings at a high level for
paging.
4 To establish a conference call, press
{3}.
L To leave the conference, press
{s}. The other parties can
continue the conversation.
Intercom/Locator
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The available character entry modes are Alphabet (ABC),
Numeric (0-9), Arabic/Persian ( ) and Extended (G). When in these entry
modes except Numeric, you can select which character is entered by pressing a dial
key repeatedly.
–Press {<} or {>} to move the cursor.
– Press dial keys to enter characters and numbers.
–Press {C/T} to erase the character or number highlighted by the cursor. Press
and hold {C/T} to erase all characters or numbers.
–Press {*} to switch between uppercase and lowercase.
– When entering another character located on the same dial key, operation will differ
depending on the display language you select.
English
Press {>} to move the cursor to the next space, then press the appropriate dial
key.
Arabic/Persian
Press {<} to move the cursor to the next space, then press the appropriate dial
key.
Character entry modes
Several character entry modes can be used when entering text. The characters that
can be entered depend on the entry mode.
Characters available in each character entry mode
When the unit displays the character entry screen:
/ (right soft key) i {V}/{^}: Select a character entry mode. i M
Note:
L When you select Arabic or Persian as the display language, numbers in the
character table are displayed in Arabic or Persian.
Alphabet character table (ABC)
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Useful Information
Numeric entry table (0-9)
Arabic character table ( )
L When you select Arabic as the display language, Arabic character table is
available.
Persian character table ( )
L When you select Persian as the display language, Persian character table is
available.
Extended character table (N)
L The following are used for both uppercase and lowercase:
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Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution
Answer Sys.
*1
Full
Check Tel Line L The supplied telephone line cord has not been
*1
Error
Failed L Phonebook copy failed (page 22). Confirm the other
Incomplete L The receiver’s phonebook memory is full. Erase the
Memory Full L The phonebook memory is full. Erase unnecessary
No link to base.
Reconnect AC
adaptor.
Use rechargeable
battery.
You must first
subscribe to
Caller ID.
*1 KX-TG7341
L Erase unnecessary messages (page 33, 34).
connected yet or not connected properly. Check the
connections (page 12).
L Recording was too short. Try again.
handset (the receiver) is in standby mode and try
again.
unnecessary phonebook entries from the other
handset (the receiver) and try again.
entries (page 21).
L Message memory is full. Erase unnecessary
messages (page 33, 34).
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 27).
L A wrong type of batteries such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 12.
L You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
*1
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line
The handset phonebook
entries I copied are not
displayed correctly.
I do not know how to erase y
(Missed call) from the display.
(page 12).
L Fully charge the batteries (page 13).
L Check the connections (page 12).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 27).
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
L Undisplayable characters are replaced with
spaces for entries copied from/to additional
handsets other than KX-TGA731BX.
L There are unviewed missed calls remaining.
View them and erase y in the following way.
1 K (middle soft key)
2 {V}/{^}: “Caller List” i M
3 Press {V} to search from the most recent
call, or press {^} to search from the oldest
call.
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Useful Information
Programmable settings
Problem Cause/solution
I have changed the display
language to a language I
cannot read.
While programming, the
handset starts to ring.
I cannot register a handset to a
base unit.
Battery recharge
Problem Cause/solution
The handset beeps and/or 3
flashes.
I fully charged the batteries, but
3 still flashes.
I fully charged the batteries, but
the operating time seems to be
shorter.
The handset display is blank. L The handset is not turned on. Turn the power
L Change the display language (page 15).
L A call is being received. Answer the call and
start again after hanging up.
L The maximum number of handsets (6) is
already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 28).
L You entered the wrong PIN. If you forget your
PIN, contact your nearest Panasonic service
centre.
L Place the handset and the base unit away
from other electrical appliances.
L Battery charge is low. Fully charge the
batteries (page 13).
L Clean the charge contacts and charge again
(page 13).
L It is time to replace the batteries (page 12).
L Clean the battery ends (S, T) and the
charge contacts with a dry cloth, and charge
again.
on (page 15).
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Useful Information
Making/answering calls, intercom
Problem Cause/solution
w is flashing. L The handset is not registered to the base unit.
Register it (page 27).
L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not connected.
Check the connections.
L You are using the handset or base unit in an
area with high electrical interference. Reposition the base unit and use the handset
away from sources of interference.
Noise is heard, sound cuts in
and out.
The handset does not ring. L The ringer volume is turned off. Adjust ringer
The base unit does not ring. L The ringer volume is turned off. Adjust ringer
I cannot make a call. L The dialling mode may be set incorrectly.
*1 KX-TG7341
L You are using the handset or base unit in an
area with high electrical interference. Reposition the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
volume (page 24).
volume (page 18).
Change the setting (page 15).
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used by another
handset.
*1
Wait and try again later.
L The key lock feature is turned on. Turn it off
(page 20).
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Useful Information
Caller ID
Problem Cause/solution
Caller information is not
displayed.
Caller information is slow to
display.
Time on the unit has shifted. L Incorrect time information from incoming
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at 2nd ring or later.
L Move closer to the base unit.
Caller ID changes the time. Set the time
adjustment to off (page 26).
Answering system (KX-TG7341)
Problem Cause/solution
The unit does not record new
messages.
My own greeting message
cannot be properly heard.
L The answering system is turned off. Turn it on
(page 31).
L The message memory is full. Erase
unnecessary messages (page 33).
L The recording time is set to “Greeting
Only”. Change the setting (page 36).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 35).
L Record your own greeting message again
(page 32).
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Problem Cause/solution
I cannot operate the answering
system.
I cannot operate the answering
system remotely.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
Liquid damage
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
L You are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 35).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
L A call is being received. Answer the call and
try again later.
Useful Information
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact your nearest
Panasonic service centre.
49
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TG7331-7341BX(e).book Page 50 Wednesday, August 20, 2008 10:31 AM
Useful Information
Specifications
■ Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
■ Number of channels:
120 Duplex Channels
■ Frequency range:
1.88 GHz to 1.90 GHz
■ Duplex procedure:
TDMA (Time Division Multiple
Access)
■ Channel spacing:
1,728 kHz
■ Bit rate:
1,152 kbit/s
■ Modulation:
GFSK (Gaussian Frequency Shift
Keying)
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Voice coding:
ADPCM 32 kbit/s
■ Power source:
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit
Standby: Approx. 2.3 W
Maximum: Approx. 6.0 W
Base unit
Standby: Approx. 2.4 W
Maximum: Approx. 6.1 W
■ Operating conditions:
5 °C–40 °C, 20 %–80 % relative air
humidity (dry)
■ Dimensions:
Base unit: Approx. 64 mm × 149 mm
× 128 mm
Handset: Approx. 150 mm × 48 mm ×
35 mm
*1
:
*2
:
■ Mass (weight):
Base unit
Base unit
Handset: Approx. 130 g
*1 KX-TG7331
*2 KX-TG7341
Note:
L Design and specifications are subject
to change without notice.
L The illustrations in these instructions
may vary slightly from the actual
product.
*1
: Approx. 260 g
*2
: Approx. 270 g
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TG7331-7341BX(e).book Page 51 Wednesday, August 20, 2008 10:31 AM
M Making calls
Index
A Additional handsets: 27
Alarm: 26
Answering calls
Base unit: 18
Handset: 18
Answering system: 31
Call screening: 31, 37
Erasing messages: 33, 34, 35
Greeting only: 36
Listening to messages: 33, 34
Number of rings: 35
Recording time: 36
Remote access code: 34
Remote operation: 34
Turning on/off: 31, 33, 35
Area code: 27
Auto talk: 18, 24
B Battery: 12, 14
C Caller ID service: 29
Caller list: 29
Caller list edit: 29
Call privacy: 20
Call share: 20
Call waiting: 19
Call Waiting Caller ID: 19
Chain dial: 22
Character entry: 42
Conference calls: 40
D Date and time: 16
Dialling mode: 15
Display
Contrast: 24
Language: 15
E Error messages: 44
H Handset
Deregistration: 28
Locator: 41
Registration: 27
I Intercom: 39
K Key lock: 20
Keytones: 24
Base unit: 17
Handset: 17
Missed calls: 29
Mute: 19
P Pause: 17
Phonebook: 21
Phonebook copy: 22
PIN: 27
Power failure: 12
Power on/off: 15
R Recall/flash: 19, 25
Redialling: 17
Repeater: 28
Ringer tone
Base unit: 18
Handset: 24
S Speakerphone: 17
Speed dial: 23
T Temporary tone dialling: 19
Time adjustment: 26
Transferring calls: 39
Troubleshooting: 45
V Voice mail: 38
Volum e
Receiver: 17
Ringer (Base unit): 18
Ringer (Handset): 18, 24
Speaker: 10, 17
W Wall mounting: 14
Index
51
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TG7331-7341BX(e).book Page 52 Wednesday, August 20, 2008 10:31 AM
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2008
PNQX1230ZA CC0808DG0
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