Panasonic KX-TG6551BX, KX-TG6561BX User Manual
TG6551-6561BX(e).book Page 1 Friday, July 23, 2010 10:06 AM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG6551BX
Digital Cordless Answering System
Model No.
Model shown is KX-TG6551.Model shown is KX-TG6551.
KX-TG6561BX
Before initial use, see “Getting
Started” on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG6551-6561BX(e).book Page 2 Friday, July 23, 2010 10:06 AM
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
Important Information
For your safety . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance . . . . . . . . . . . . . 6
Other information. . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 7
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up. . . . . . . . . . . . . . 9
Controls. . . . . . . . . . . . . . . . . . . . . . . 10
Display. . . . . . . . . . . . . . . . . . . . . . . . 11
Turning the power on/off . . . . . . . . . . 12
Initial settings. . . . . . . . . . . . . . . . . . . 13
One touch eco mode. . . . . . . . . . . . . 13
Wall mounting . . . . . . . . . . . . . . . . . . 14
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . 34
Remote operation. . . . . . . . . . . . . . . 35
Answering system settings . . . . . . . . 36
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 38
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 39
Handset locator . . . . . . . . . . . . . . . . 39
Transferring calls, conference calls . 39
Useful Information
Character entry. . . . . . . . . . . . . . . . . 41
Error messages . . . . . . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . 44
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 49
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 16
Handset key lock . . . . . . . . . . . . . . . . 18
Handset Phonebook
Handset phonebook . . . . . . . . . . . . . 19
Base Unit Speed Dial
Base unit speed dial . . . . . . . . . . . . . 21
Programming
Programmable settings . . . . . . . . . . . 22
Special programming . . . . . . . . . . . . 27
Registering a unit . . . . . . . . . . . . . . . 28
Caller ID Service
Using Caller ID service . . . . . . . . . . . 30
Caller list . . . . . . . . . . . . . . . . . . . . . . 30
Answering System
Answering system. . . . . . . . . . . . . . . 32
Turning the answering system on/off. 32
Greeting message. . . . . . . . . . . . . . . 33
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2
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Model composition
Introduction
Series Model No.
KX-TG6551
series
KX-TG6561
series
L The answering system is only available for KX-TG6561 series.
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG6551BX/KX-TG6561BX
KX-TG6551 KX-TG6551 KX-TGA651 1
KX-TG6561 KX-TG6561 KX-TGA651 1
Base unit Handset
Part No. Part No. Quantity
Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
1 AC adaptor/PQLV219BX 1
2 Telephone line cord 1
3 Rechargeable batteries
4 Handset cover
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
1234
*2
*1
/HHR-55AAAB or N4DHYYY00001 2
1
3
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
DECT repeater KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
HHR-4DPA or HHR-4MRT
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
4
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Operating safeguards
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
Important Information
5
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Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the recep tion for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
6
Environment
L Keep the p roduct away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the produc t from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
TG6551-6561BX(e).book Page 7 Friday, July 23, 2010 10:06 AM
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other Countries
outside the European Union
■ Power source:
100–240 V AC, 50/60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 0.6 W
Maximum: Approx. 4.0 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
L The range of the handset under maximum
conditions is 60 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
barriers, etc.
Important Information
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
■ Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
7
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Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219BX.
■ Base unit
“Click”
Use only the supplied
telephone line cord.
“Click”
Correct Wrong
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
Press plug firmly.
Hook
(100-240 V AC,
50/60 Hz)
To telephone
line
DSL/ADSL filter*
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
L When the language selection is
displayed, see page 13.
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
Charge indicator
Confirm “Charging”
is displayed.
8
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Battery level
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 6.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Icon Battery level
& High
( Medium
) Low
0)4 Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Getting Started
18 hours max.
170 hours max.
9
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Getting Started
J {ECO/R}
Controls
Handset
A
B C
D
E
F
A
G
H
I
J
K
L
ECO: Eco mode shortcut key
R: Recall/Flash
K Microphone
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while
talking.
– {<} (y: Caller list): View the caller
list.
– {>} (R: Redial): View the redial
list.
Base unit
■ KX-TG6551
AB DC E
B
A Charge indicator
Ringer indicator
B Secure grip
L Secure grip offers support when
you cradle the handset between
your shoulder and ear.
C Speaker
D {C} (Talk)
E {s} (Speakerphone)
F Dial keypad
G Receiver
H Display
I {ic} (Off/Power)
10
G H JF I KLM
A Charge contacts
B Speaker
C {^}/{V} (Volume up/down)
{l} (Program)
{$} (Speed dial)
D Dial keypad
E {x} (Locator/Intercom)
TG6551-6561BX(e).book Page 11 Friday, July 23, 2010 10:06 AM
F In use indicator
G {R/P} (Redial/Pause)
H {a} (Hold)
I Microphone
J {s} (Speakerphone)
Speakerphone indicator
K {R} (Recall/Flash)
L {T} (Mute)
M {5} (Conference)
■ KX-TG6561
ABCDE F G HI
KLM OJ N PQR
A Charge contacts
B Speaker
C {■} (Stop)
D {4} (Erase)
E {6} (Play)
Message indicator
F {^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
G {s} (Answer on)
Answer on indicator
H {x} (Locator/Intercom)
I {l} (Program/Speed dial)
J In use indicator
K Dial keypad
L {R/P} (Redial/Pause)
M {a} (Hold)
N Microphone
O {s} (Speakerphone)
Speakerphone indicator
P {R} (Recall/Flash)
Q {T} (Mute)
R {5} (Conference)
Display
Handset display items
Item Meaning
w Within base unit range
_ Out of base unit range
x Paging, intercom mode.
s Speakerphone is on.
C The line is in use.
y Missed call
i The base unit
k The LCD and key
u L When displayed next
d Answering system
Getting Started
(page 15)
L When flashing slowly:
The call is put on hold.
L When flashing rapidly:
An incoming call is
now being received.
transmission power is
set to “Low”. (page 13)
backlight is off. (page
24)
to the battery icon:
Answering system is
on.
L When displayed with
a number: New
messages have been
recorded.
answers calls with a
greeting message and
caller messages are not
recorded.
“Greeting Only””, page
37)
*1
*2
(page 32)
*2
*2
(“Selecting
(page 30)
(page 34)
11
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Getting Started
Item Meaning
& Battery level
E Alarm is on. (page 27)
: Privacy mode is on.
~ Ringer volume is off.
7 Blocked call
6 New voice mail
Line
in use
*1 Caller ID subscribers only
*2 KX-TG6561
*3 Voice mail subscribers only
Soft key icons
Icon Action
^ Returns to the previous
8 Displays the menu.
M Accepts the current
j Displays a previously
] Makes a call. (page 15)
L Temporarily turns off the
H Places a call on hold. (page
n Opens the phonebook.
~ Allows you to edit phone
m Adds new entry. (page 19,
(page 25)
(page 26)
*1, *2
(page 28, 30)
message received.
(page 38)
Someone is using the
line.
screen or outside call.
selection.
dialled phone number.
ringer for incoming calls.
(page 16)
40)
numbers. (page 28, 31)
28)
Icon Action
k Displays the character
& Turns the key lock feature
/ Selects a character entry
O Stops recording or
*3
I Stores phone numbers.
l Inserts a dialling pause.
W Erases the selected item or
4 Allows you to make an
w Establishes a conference
^ Erases a number/character.
1 Puts the call on mute.
*1 KX-TG6561
entry mode for phonebook
search. (page 19)
off. (page 18)
mode.
playback.
(page 28, 31)
returns to the outside call.
intercom call. (page 39)
call. (page 39)
*1
Turning the power on/off
Power on
Press {ic} for about 1 second.
Power off
Press {ic} for about 2 seconds.
12
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4 M i {ic}
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words
in quotations.
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 2.
3 display languages are available.
You can select “English”, “”, or
“”.
1 8 i {#}{1}{1}{0}
2 {V}/{^}: Select your desired
language. i M i {ic}
Dialling mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 8 i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
i M i {ic}
Date and time
8 i {#}{1}{0}{1}
1
2 Enter the current date, month, and
year. i M
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
3 Enter the current hour and minute.
Example: 15:30
{1}{5} {3}{0}
Note:
L When you select Arabic or Persian as
the display language, enter the
current year, month, and date.
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
One touch eco mode
The {ECO/R} button on the handset
enables you to activate the eco function
with one touch.
By activating eco mode, your unit can
reduce the base unit transmission power
by up to 90% in standby mode.
You can turn on/off one touch eco mode
by just pressing {ECO/R}. The default
setting is “Normal”.
– When the one touch eco mode is on:
“Low” is temporarily displayed and
i is shown on the handset display
instead of w.
– When the one touch eco mode is off:
“Normal” is temporarily displayed
and i goes off from the handset
display.
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced.
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
L If you set the repeater mode to “On”
(page 29):
– One touch eco mode is cancelled.
Getting Started
13
)
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Getting Started
– “Eco Setup” is not shown in the
display menu (page 23).
Wall mounting
Note:
L Make sure that the wall is strong
enough to support the weight of the
unit.
■ Base unit
65 mm
Screws
(Not supplied
Hook
Longer than
20 mm
14
Space
(6.5 mm)
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2 {V}/{^}: Select the desired phone
Making calls
number. i W
3 {V}/{^}: “Yes” i M i {ic}
Making/Answering Calls
Using the handset
1
Lift the handset and dial the phone
number.
L To correct a digit, press ^.
2 Press {C} or ].
3 When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{ic}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1 j or {>} (R)
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 j or {>} (R)
Using the base unit
{s}
1
2 Dial the phone number.
3 When the other party answers,
speak into the microphone.
L Speak alternately with the other
party.
4 When you finish talking, press {s}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L While on a call, you can switch from
the base unit to the handset:
– Press {C} on the handset, then
press {s} on the base unit with the
privacy mode off (page 25).
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press {^} or {V} repeatedly while
talking.
Redialling the last number dialled
{s} i {R/P}
Pause (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 20).
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
15
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Making/Answering Calls
Handset
1 {0} i l
Note:
L You can also program the handset
ringer volume beforehand (page 24).
2 Dial the phone number. i {C}
Base unit
1 {s}
2 {0} i {R/P}
3 Dial the phone number.
Note for handset and base unit:
L A 3 second pause is inserted each
time l on the handset or {R/P} on
the base unit is pressed. Repeat as
needed to create longer pauses.
Answering calls
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing L.
Using the base unit
When a call is being received, the in use
indicator flashes rapidly.
1 Press {s} when the unit rings.
2 Speak into the microphone.
3 When you finish talking, press {s}.
Adjusting the base unit ringer volume
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps.
Note:
L Even when the ringer volume is set to
off, the base unit still rings for intercom
calls (page 39).
Useful features during a call
Hold
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 24.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
This feature allows you to put an outside
call on hold.
Handset
1 Press 8 during an outside call.
2 {V}/{^}: “Hold” i M
3 To release hold, press {C}.
L The base unit user can take the
call by pressing {s}.
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