Panasonic KX-TG6542BX, KX-TG6541BX User Manual
TG654xBX(e).book Page 1 Tuesday, June 28, 2011 10:16 AM
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG6541BX
KX-TG6542BX
Model shown is KX-TG6541.
Before initial use, see “Getting
Started” on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
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Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
Important Information
For your safety . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance . . . . . . . . . . . . . 6
Other information. . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 7
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up. . . . . . . . . . . . . . 9
Intelligent eco mode . . . . . . . . . . . . . . 9
Controls. . . . . . . . . . . . . . . . . . . . . . . 10
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . . 11
Initial settings. . . . . . . . . . . . . . . . . . . 12
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 38
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 40
Handset locator . . . . . . . . . . . . . . . . 40
Transferring calls, conference calls . 41
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . 42
Error messages . . . . . . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . 44
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 49
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 13
Answering calls . . . . . . . . . . . . . . . . . 14
Useful features during a call . . . . . . . 14
Phonebook
Phonebook . . . . . . . . . . . . . . . . . . . . 17
Programming
Programmable settings . . . . . . . . . . . 20
Special programming . . . . . . . . . . . . 25
Caller ID Service
Using Caller ID service . . . . . . . . . . . 28
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system. . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message. . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 33
Voice memo. . . . . . . . . . . . . . . . . . . . 34
Remote operation . . . . . . . . . . . . . . . 34
Answering system settings . . . . . . . . 36
2
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Model composition
Introduction
Series Model No.
KX-TG6541
series
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG6541BX/KX-TG6542BX
KX-TG6541 KX-TG6541 KX-TGA652 1
KX-TG6542 KX-TG6541 KX-TGA652 2
Base unit Handset
Part No. Part No. Quantity
Accessory information
Supplied accessories
No. Accessory item/Part number
1 AC adaptor/PQLV219BX 1 2
2 Telephone line cord 1 1
3 Rechargeable batteries
4 Handset cover
5 Belt clip 1 2
6 Charger – 1
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
123456
*2
*1
Quantity
KX-TG6541 KX-TG6542
24
12
3
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Order number
Rechargeable
batteries
Headset KX-TCA94EX, RP-TCA400, RP-TCA430
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
HHR-4MRT
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
4
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Operating safeguards
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorized service center.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Important Information
5
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Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception fo r a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
6
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
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L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other Countries
outside the European Union
Specifications
■ Standard:
DECT (Digital Enhanced
Cordless Telecommunications)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW (m ax. )
■ Power source:
100-240 V AC, 50/60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 1.1 W
Maximum: Approx. 4.4 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
L The range of the handset under maximum
conditions is 60 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
barriers, etc.
Important Information
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
7
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Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219BX.
■ Base unit
Press plug firmly.
Hook
To single-line
telephone jack
(100-240 V AC,
50/60 Hz)
Correct Wrong
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
■ Charger
“Click”
“Click”
DSL/ADSL filter*
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
Confirm “Charging” is displayed.
Charge indicator
Hooks
(100-240 V AC,
50/60 Hz)
8
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Battery level
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 6.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends (S,
T) or the unit contacts.
Icon Battery level
& High
c Medium
d Low
0d4 Needs charging.
0 Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 13 hours max.
Not in use
(standby)
*1 If Eco mode is on.
Note:
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Getting Started
*1
11 days max.
*1
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Intelligent eco mode
This feature automatically reduces
handset power consumption by
suppressing handset transmission
power when the handset is close to the
base unit.
L When this feature is activated, i is
displayed.
L Eco mode is turned off when the
clarity booster is activated (page 16).
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Getting Started
H Receiver
Controls
Handset
A
B C
D
E
F
G
I Display
J {OFF}
K {FLASH} {CALL WAIT}
L Microphone
M Charge contacts
■ Control type
H
I
J
K
L
M
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {3}, or {4}: Scroll through
various lists and items.
– ? VOL. (Volume: {^} or {V}):
Adjust the receiver or speaker
volume while talking.
– {3} CID (Caller ID): View the caller
list.
– {4} REDIAL: View the redial list.
Base unit
A
B
A Charge indicator
Ringer indicator
Message indicator
B Secure grip
L Secure grip offers support when
you cradle the handset between
your shoulder and ear.
C Speaker
D {C} (TALK)
E {s} (SP-PHONE: Speakerphone)
F Headset jack
G Dial keypad
{*} (TONE)
10
ABCDEFG H
NI JKL OP
Q
RM
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A Charge contacts
B Speaker
C {■} (STOP)
D {ERASE}
E {^}/{V} (VOL.: Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
Message indicator
G {ANSWER ON}
ANSWER ON indicator
H {LOCATOR} {INTERCOM}
I Dial keypad
{*} (TONE)
J {REDIAL} {PAUSE}
K {HOLD}
L {SP-PHONE} (Speakerphone)
SP-PHONE indicator
M Microphone
N {FLASH} {CALL WAIT}
O {MUTE}
P {CONF} (Conference)
Q {MEMO}
R Bracket
*1 The base unit has an unremovable
bracket for desk or wall mounting. To
mount on a wall, see page 42.
*1
Belt clip
■ To attach ■ To remove
Display
Handset display items
Item Meaning
w Within base unit range
_ Out of base unit range
C The line is in use.
i Eco mode is on. (page
s Speakerphone is on.
~ Ringer volume is off.
3 Night mode is on.
! Privacy mode is on.
E Alarm is on. (page 25)
m Handset number
& Battery level
$ Blocked call (page 26)
s Clarity booster is on.
In use Answering system is
Line in
use
Getting Started
L When flashing:
The call is put on
hold.
L When flashing
rapidly: An incoming
call is now being
received.
9)
(page 13)
(page 24)
(page 25)
(page 16)
(page 16)
being used by:
– the base unit
– another handset.
Someone is using the
line.
*1
*1 KX-TG6542
11
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Getting Started
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words in
quotations.
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 {MENU} i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
3 {SAVE} i {OFF}
Date and time
{MENU} i {#}{1}{0}{1}
1
2 Enter the current date, month, and
year by selecting 2 digits for each.
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
3 {OK}
4 Enter the current hour and minute
(24-hour clock format) by selecting 2
digits for each.
Example: 21:30
{2}{1} {3}{0}
5 {SAVE} i {OFF}
Note:
L To correct a digit, press {3} or {4} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
12
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Erasing a number in the redial list
Making calls
1 {REDIAL} or {4} REDIAL
2 {V}/{^}: Select the desired phone
Using the handset
1
Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
2 Press {C} or {CALL}.
3 When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1 {REDIAL} or {4} REDIAL
L If there is a new message in the
voice mail or answering system,
{REDIAL} is not displayed.
2 {V}/{^}: Select the desired phone
number.
3 {C}
number. i {ERASE}
3 {V}/{^}: “Yes” i {SELECT}
4 {OFF}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 19).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE}
2 Dial the phone number. i {C}
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Repeat as
needed to create longer pauses.
Using the base unit
1
{SP-PHONE}
2 Dial the phone number.
3 When the other party answers,
speak into the microphone.
L Speak alternately with the other
4 When you finish talking, press {SP-
PHONE}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L While on a call, you can switch from
the base unit to the handset:
– Press {C} on the handset, then
press {SP-PHONE} on the base
Making/Answering Calls
party.
13
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Making/Answering Calls
unit with the privacy mode off (page
16).
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press {^} or {V} repeatedly while
talking.
Redialing the last number dialed
{SP-PHONE} i {REDIAL}
Answering calls
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing {~}.
Adjusting the base unit ringer
volume
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps.
Note:
L Even when the ringer volume is set to
off, the base unit still rings for intercom
calls (page 40).
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 23.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 22).
Using the base unit
When a call is being received, the SPPHONE indicator flashes rapidly.
1 Press {SP-PHONE} when the unit
rings.
2 Speak into the microphone.
3 When you finish talking, press {SP-
PHONE}.
Useful features during a call
Hold
This feature allows you to put an outside
call on hold.
Handset
1 Press {MENU} during an outside
call.
2 {V}/{^}: “Hold” i {SELECT}
3 To release hold, press {C}.
14
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L Another handset user can take
the call by pressing {C}.
(KX-TG6542)
L The base unit user can take the
call by pressing {SP-PHONE}.
Base unit
1 Press {HOLD} during an outside
call.
2 To release hold, press {SP-
PHONE}.
L A handset user can take the call
by pressing {C}.
Note for handset and base unit:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound
and the ringer indicator on the
handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
L If another phone is connected to the
same line (page 9), you can also take
the call by lifting its handset.
L While an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
Handset
1 Press {MUTE} during conversation.
L{MUTE} flashes.
2 To return to the conversation, press
{MUTE} again.
Note:
L{MUTE} is a soft key visible on the
handset display during a call.
Base unit
L The SP-PHONE indicator on the
2 To return to the conversation, press
{MUTE} again.
Flash
{FLASH} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the flash time, see page
23.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller
ID, you must first subscribe with your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
on the handset or base unit that is in use
after you hear the call waiting tone.
1 Press {CALL WAIT} to answer the
2nd call.
2 To switch between calls, press
{CALL WAIT}.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
1 Press {MUTE} during conversation.
Making/Answering Calls
base unit flashes.
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TG654xBX(e).book Page 16 Tuesday, June 28, 2011 10:16 AM
Making/Answering Calls
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
L When the privacy mode is turned
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
L When this feature is turned on, s
is displayed.
Call share
This feature allows you to join an
existing outside call.
Important:
L When the privacy mode is on, you
cannot join the conversation. Turn it
off.
Handset
on, ! is displayed during an
outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Base unit
To join the conversation, press {SP-
PHONE} when the handset is on an
outside call.
Privacy mode
When the privacy mode is “On”, the unit
prevents other users from joining your
conversations with outside callers. To
allow other users to join your
conversations (call share), leave this
feature off. The default setting is “Off”.
1 {MENU} i {#}{1}{9}{4}
2 {V}/{^}: Select “On” or “Off”.
3 {SAVE} i {OFF}
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