Panasonic KX-TG572SK, KX-TGF350, KX-TGF352, KX-TGF353 Operating Instruction

Operating Instructions

Digital Corded/Cordless Answering System

Model No.

KX-TGF350 KX-TGF352

KX-TG572SK

KX-TGF353

Model shown is KX-TGF350.

Before initial use, see “Getting Started” on page 8.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

Consulte “Guía Rápida Española”, página 57.

For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico.

Please register your product: www.panasonic.com/prodreg

TGF35x(en)_1205_ver041.pdf 1 2014/12/05 21:38:29

Introduction

Model composition ..............................................3

Accessory information ........................................3

Important Information

For your safety ....................................................5

Important safety instructions ...............................6

For best performance .........................................6

Other information ................................................6

Specifications ......................................................7

Getting Started

Setting up ............................................................8

Controls ............................................................11

Display icons .....................................................12

Language settings ............................................12

Date and time ...................................................13

Recording your greeting message ....................13

Other settings ...................................................13

Making/Answering Calls

Making calls ......................................................14

Answering calls .................................................15

Useful features during a call .............................15

Intercom

Intercom ............................................................18

Call Block

Using the MCALL BLOCKN button ....................19

Storing unwanted callers ..................................19

Phonebook

Phonebook ........................................................22

Speed dial .........................................................24

One-touch dial buttons ......................................25

Programming

Menu list ...........................................................27

Alarm ................................................................32

Silent mode .......................................................33

Baby monitor .....................................................33

Other programming ...........................................35

Registering a unit ..............................................36

Caller ID Service

Using Caller ID service .....................................37

Caller list ...........................................................37

Answering System

Answering system .............................................39

Turning the answering system on/off ................39

Greeting message ............................................39

Listening to messages ......................................40

Advanced new message alerting features ........41

Remote operation .............................................43

Answering system settings ...............................44

Useful Information

Voicemail service ..............................................46

Wall mounting ...................................................47

Error messages ................................................49

Troubleshooting ................................................49

FCC and other information ...............................54

Guía Rápida Española

Guía Rápida Española ......................................57

Appendix

Customer services ............................................61

Warranty (For United States and Puerto

Rico) .................................................................62

Index

Index..................................................................64

TGF35x(en)_1205_ver041.pdf 2 2014/12/05 21:38:29

Model composition

Series Model No.

Base unit Handset

Part No. Part No. Quantity

KX-TGF350 series KX-TGF350 KX-TGF350 KX-TGFA30 1

KX-TGF352 KX-TGF350 KX-TGFA30 2

KX-TG572SK KX-TGF350 KX-TGFA30 2

KX-TGF353 KX-TGF350 KX-TGFA30 3

Accessory information

Supplied accessories

No. Accessory item/Part number

Quantity

KX-TGF350 KX-TGF352

KX-TG572SK

KX-TGF353

A AC adaptor/PNLV226Z 1 1 1 B

Telephone line cord

1 1 1

Desk stand/Wall mounting adaptor

*2, *3

1 1 1

Corded handset

1 1 1

Corded handset cord

1 1 1

Rechargeable batteries

2 4 6

Handset cover

*7, *8

1 2 3

Belt clip

1 2 3

Charger

*10

1 2 3

*1 PQJA10075Z (Transparent cord), PQJA10075Y (Black cord) *2 The desk stand/wall mounting adaptor comes attached to the base unit. *3 PNKL1051Z2 (White), PNKL1051Z1 (Black) *4 PNLXP1012Y (Champagne gold), PNLXP1005Y (Metallic black) *5 PQJA212M (White), PQJA212V (Black) *6 See page 4 for replacement battery information. *7 The handset cover comes attached to the handset. *8 PNYNTGFA30NR (White), PNYNTGA680BR (Black) *9 PNKE1268Z3 (White), PNKE1268Z1 (Black) *10 PNLC1040ZN (Champagne gold), PNLC1040ZB (Black)

B C D E

F G H I

For assistance, please visit www.panasonic.com/support

Introduction

TGF35x(en)_1205_ver041.pdf 3 2014/12/05 21:38:29

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 61).

Accessory item Model number/Specifications

Rechargeable batteries

HHR-4DPA

R To order, please visit

www.panasonic.com/batterystore

Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset

Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430

T-adaptor KX-J66

Range extender

KX-TGA405

Key detector

KX-TGA20

*1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 By installing this unit, you can extend the range of your phone system to include areas where

reception was previously not available. This product can be purchased online. Please visit our Web site: www.panasonic.com/RangeExtender

*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an

easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/

Other information

R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system

Handset (optional): KX-TGFA30

You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of

the supplied handsets.

For assistance, please visit www.panasonic.com/support

Introduction

TGF35x(en)_1205_ver041.pdf 4 2014/12/05 21:38:29

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

R Use only the power source marked on the product. R Do not overload power outlets and extension cords.

This can result in the risk of fire or electric shock.

R Completely insert the AC adaptor/power plug into the

power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

R Regularly remove any dust, etc. from the AC adaptor/

power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

R Unplug the product from power outlets if it emits

smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at www.panasonic.com/contactinfo

R Unplug from power outlets and never touch the inside

of the product if its casing has been broken open.

R Never touch the plug with wet hands. Danger of

electric shock exists.

Installation

R To prevent the risk of fire or electrical shock, do not

expose the product to rain or any type of moisture.

R Do not place or use this product near automatically

controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

R Do not allow the AC adaptor or telephone line cord to

be excessively pulled, bent or placed under heavy objects.

Operating safeguards

R Unplug the product from power outlets before cleaning.

Do not use liquid or aerosol cleaners.

R Do not disassemble the product. R Do not spill liquids (detergents, cleansers, etc.) onto

the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

R Do not excessively pull the corded handset cord from

the base unit. This may cause the base unit to fall, resulting in injury.

Medical

R Consult the manufacturer of any personal medical

devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in

the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)

R Do not use the product in health care facilities if any

regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

R Never install telephone wiring during an electrical

storm.

R Never install telephone line jacks in wet locations

unless the jack is specifically designed for wet locations.

R Never touch uninsulated telephone wires or terminals

unless the telephone line has been disconnected at the network interface.

R Use caution when installing or modifying telephone

lines.

R The AC adaptor is used as the main disconnect device.

Ensure that the AC outlet is installed near the product and is easily accessible.

R This cordless handset is unable to make calls when:

– the handset batteries need recharging or have failed. – there is a power failure.

Ni-MH rechargeable batteries

R We recommend using the batteries noted on page 4.

USE ONLY rechargeable Ni-MH batteries AAA (R03) size.

R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released

electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

R Exercise care when handling the batteries. Do not

allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

R Charge the batteries provided with or identified for use

with this product only, in accordance with the instructions and limitations specified in this manual.

R Only use a compatible base unit (or charger) to charge

the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

For assistance, please visit www.panasonic.com/support

Important Information

TGF35x(en)_1205_ver041.pdf 5 2014/12/05 21:38:29

Note when using alkaline batteries for power backup

R The batteries should be used correctly, otherwise the

unit may be damaged due to battery leakage.

R Do not charge, short-circuit, disassemble, or heat the

batteries.

R Do not dispose of batteries in a fire. R Remove all the batteries when replacing. R Do not mix old, new or different types of batteries. R It is recommended that batteries are replaced annually. R It is recommended that batteries are replaced after a

power outage.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free

communications, place your base unit: – at a convenient, high, and central location with no

obstructions between the cordless handset and base unit in an indoor environment.

– away from electronic appliances such as TVs,

radios, personal computers, wireless devices, or other phones.

– facing away from radio frequency transmitters, such

as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

R Coverage and voice quality depends on the local

environmental conditions.

R If the reception for a base unit location is not

satisfactory, move the base unit to another location for better reception.

Environment

R Keep the product away from electrical noise generating

devices, such as fluorescent lamps and motors.

R The product should be kept free from excessive

smoke, dust, high temperature, and vibration.

R The product should not be exposed to direct sunlight.

R Do not place heavy objects on top of the product. R When you leave the product unused for a long period

of time, unplug the product from the power outlet.

R The product should be kept away from heat sources

such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

R The maximum calling distance may be shortened when

the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

R Operating the product near electrical appliances may

cause interference. Move away from the electrical appliances.

Routine care R Wipe the outer surface of the product with a soft

moist cloth.

R Do not use benzine, thinner, or any abrasive powder.

Other information

CAUTION: Risk of explosion if battery is replaced by an

incorrect type. Dispose of used batteries according to the instructions.

Notice for product disposal, transfer, or return

R This product can store your private/confidential

information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Notice

For assistance, please visit www.panasonic.com/support

Important Information

TGF35x(en)_1205_ver041.pdf 6 2014/12/05 21:38:29

Specifications

R Standard:

DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)

R Frequency range:

1.92 GHz to 1.93 GHz

R RF transmission power:

115 mW (max.)

R Power source:

120 V AC, 60 Hz

R Power consumption:

Base unit:

Standby: Approx. 0.7 W Maximum: Approx. 3.0 W

Charger:

Standby: Approx. 0.1 W Maximum: Approx. 1.8 W

R Operating conditions:

0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)

For assistance, please visit www.panasonic.com/support

Important Information

TGF35x(en)_1205_ver041.pdf 7 2014/12/05 21:38:29

Setting up

Connections

n Base unit

Connect the AC adaptor to the unit by pressing the plug firmly. Connect the telephone line cord to the unit until you hear a click. Fasten the AC adaptor cord and the telephone line cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Connect the corded handset cord to the corded handset and the base unit until you hear a click.

4 6

3 3

Note:

R Use only the supplied Panasonic AC adaptor

PNLV226.

R Follow the directions on the display to set up

the unit.

n Charger

Connect the AC adaptor to the power outlet.

Handset battery installation

R USE ONLY rechargeable Ni-MH batteries AAA

(R03) size (

R Do NOT use alkaline/manganese/Ni-Cd

batteries.

R Confirm correct polarities (

, ).

R Follow the directions on the display to set up

the unit.

For assistance, please visit www.panasonic.com/support

Getting Started

TGF35x(en)_1205_ver041.pdf 8 2014/12/05 21:38:30

Handset battery charging

Charge for about 7 hours. R Confirm “Charging” is displayed (

R When the batteries are fully charged, “Fully

charged” is displayed.

Handset battery level

Icon Battery level

High

Medium

Low

Needs charging.

Empty

Panasonic Ni-MH battery performance (supplied batteries)

Operation Operating time

In continuous use

13 hours max.

Not in use (standby)

12 days max.

*1 If eco mode is on.

Note:

R Actual battery performance depends on usage

and ambient environment.

Base unit battery installation (for power backup)

You can insert 2 AAA (R03) batteries (not supplied) into the base unit that will power the unit temporarily in the event of a power failure.

Important:

R The following batteries can be used with the

base unit: – Rechargeable Ni-MH batteries

*1, *2

(including

the batteries used in your handset(s))

– Standard (non-rechargeable) alkaline

batteries

R Do NOT use manganese batteries. R Confirm correct polarities ( , ).

*1 The base unit can fully charge Ni-MH batteries

in about 15 hours.

*2 We recommend using HHR-4DPA batteries

(page 4).

*3 Only insert alkaline batteries once a power

failure occurs. Remove the alkaline batteries when power is restored.

1 Disconnect the telephone line cord (A). 2 Open the battery cover (B). 3 Install the batteries in the battery compartment

(C).

4 Close the cover, then reconnect the telephone

line cord (D).

Note:

R If your phone service provider requires

additional devices in order to make and receive calls, such as a modem, you may still not be able to make and receive calls even if the base unit’s backup power feature is functioning.

Base unit battery status when a power failure occurs

Icon Battery status

Power backup mode is on.

Battery power is low.

For assistance, please visit www.panasonic.com/support

Getting Started

TGF35x(en)_1205_ver041.pdf 9 2014/12/05 21:38:30

begins flashing on the base unit, replace the batteries with new ones as soon as possible. If you replace Ni-MH batteries with alkaline batteries, insert the Ni-MH batteries into the base unit again after the power is restored so that they will be recharged.

Battery saving mode setting

This feature allows the base unit to reduce its power consumption by limiting the available functions and therefore extend battery life during a power failure. The following settings are available: – “On”: The unit will work as a standard

telephone. Only the corded handset can be used to make and receive calls. (You cannot use the base unit display, phonebook, one-touch dial, answering system, speakerphone, etc.) The base unit display is blank.

– “Off” (default): You can use the full functions

of the base unit, but battery life is not extended. The brightness level for the base unit display is lowered.

Base unit

1 MMENUN#150 2 M

bN: Select the desired setting.

3 MSAVEN a MEXITN

Note:

R Once the battery saving mode is set to “On”,

the unit rings with the volume level 1 even if the ringer volume for the base unit is set to “Off” to let you know an incoming call is being received.

Panasonic Ni-MH battery performance (optional batteries) when operating on backup battery power

Operation

Saving mode

Off On

In continuous use 2 hours

max.

7 hours max.

Not in use (standby) 3 hours

max.

8 hours max.

Note:

R Battery performance depends on the type of

batteries.

R Actual battery performance depends on usage

and ambient environment.

Note when setting up

Note for connections

R The AC adaptor must remain connected at all

times. (It is normal for the adaptor to feel warm during use.)

R The AC adaptor should be connected to a

vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

Note for Ni-MH battery installation

R Handset: Use the supplied rechargeable

batteries.

R Handset/Base unit: For replacement, we

recommend using the Panasonic rechargeable batteries noted on page 4, 5.

Note for battery charging

R It is normal for the handset to feel warm during

charging.

R Clean the charge contacts of the handset, base

unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.

Intelligent eco mode

This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. R When this feature is activated,

is displayed.

R Eco mode is turned off when the clarity booster

is activated (page 16).

For assistance, please visit www.panasonic.com/support

Getting Started

TGF35x(en)_1205_ver041.pdf 10 2014/12/05 21:38:30

Controls

Handset

Belt clip holes Speaker M N (TALK) Headset jack Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display

MOFFN MFLASHN MCALL WAITN MCALL BLOCKN

Charge contacts

n Control type

Soft keys By pressing a soft key, you can select the feature shown directly above it on the display.

Navigator key – MDN, MCN, MFN, or MEN: Scroll through various

lists and items.

– VOL. (Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking.

– MFN : View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list.

Base unit

G H I

EA B DC

S T

Corded handset Receiver Speaker Display

R The display can be moved back and forth to

select the desired angle.

ONE-TOUCH DIAL buttons Microphone

MSPEED DIALN MFLASHN MCALL WAITN MHOLDN MLOCATORN MINTERCOMN R You can locate a misplaced handset by

pressing MLOCATORN.

Dial keypad (*: TONE)

MEXITN MREDIALN MPAUSEN MMUTEN MZN (SP-PHONE: Speakerphone)

SP-PHONE indicator

MCALL LOGN R You can access the caller list/redial list by

pressing MCALL LOGN.

For assistance, please visit www.panasonic.com/support

Getting Started

TGF35x(en)_1205_ver041.pdf 11 2014/12/05 21:38:30

MCALL BLOCKN M N (ANSWER ON/OFF)

ANSWER ON/OFF indicator

MERASEN M N (PLAY/STOP)

Message indicator Desk stand/Wall mounting adaptor

R The adaptor is a removable attachment for

desk stand or wall mounting use (page 47).

n Control type

Soft keys

By pressing a soft key, you can select the feature shown directly above it on the display.

Navigator key

– M

DN, MCN, M N, or M N: Scroll through

various lists and items. – VOL. (Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking. – M N/M N: Repeat/skip messages during

playback.

Display icons

Handset display items

Item Meaning

Within base unit range

Out of base unit range

The line is in use. R When flashing:

The call is put on hold.

R When flashing rapidly: An

incoming call is now being received.

Eco mode is on. (page 10)

Noise reduction is set. (page 16)

Equalizer is set. (page 16)

Z Speakerphone is on. (page 14)

Ringer volume is off. (page 29)

Silent mode is on. (page 33)

Call sharing mode is off. (page 31)

Alarm is on. (page 32)

Handset number

Battery level

Item Meaning

Blocked call (page 19)

Clarity booster is on. (page 16)

Baby monitor is activated. The name/number displayed next to the icon indicates the monitoring unit. (page 33)

In use

Answering system is being used by another handset or the base unit.

Line in use

Someone is using the line.

Base unit display items

Item Meaning

The line is in use. R When flashing:

The call is put on hold.

R When flashing rapidly: An

incoming call is now being received.

Ringer volume is off. (page 29)

Silent mode is on. (page 33)

Call sharing mode is off. (page 31)

“Greeting only” is selected. Caller messages are not recorded. (page 45)

Power backup mode is on. (page 9)

Blocked call (page 19)

In use

Answering system is being used by the handset.

Line in use

Someone is using the line.

Language settings

Display language

You can select either “English” or “Español” as the display language. The default setting is

“English”.

Handset / Base unit

1 MMENUN#110 2 M

bN: Select the desired setting. a MSAVEN

For assistance, please visit www.panasonic.com/support

Getting Started

TGF35x(en)_1205_ver041.pdf 12 2014/12/05 21:38:30

3 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

Voice guidance language

You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”. You can configure this setting using either the base unit or one of the handsets.

Handset / Base unit

1 MMENUN#112 2 M

bN: Select the desired setting. a MSAVEN

3 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

Date and time

You can configure this setting using either the base unit or one of the handsets.

Handset / Base unit

1 MMENUN#101 2 Enter the current month, date, and year by

selecting 2 digits for each. Example: July 12, 2015 07 12 15

3 MOKN 4 Enter the current hour and minute (12-hour

clock format) by selecting 2 digits for each. Example: 9:30 09 30

5 Proceed with the operation for your unit.

Handset: *: Select “AM” or “PM”. Base unit: MAM/PMN: Select “AM” or “PM”.

6 MSAVEN 7 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

Note:

R When English is selected as the display

language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

Recording your greeting message

You can record your own greeting message instead of using a pre-recorded greeting message. See page 39 for details. You can configure this setting using either the base unit or one of the handsets.

Handset / Base unit

1 MMENUN#302 2 M

bN: “Yes” a MSELECTN

3 Record a greeting message. a MSTOPN 4 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

Other settings

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.

“Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

You can configure this setting using either the base unit or one of the handsets.

Handset / Base unit

1 MMENUN#120 2 M

bN: Select the desired setting. a MSAVEN

3 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

For assistance, please visit www.panasonic.com/support

Getting Started

TGF35x(en)_1205_ver041.pdf 13 2014/12/05 21:38:30

Making calls

Using the handset

1 Lift the handset and dial the phone number.

R To correct a digit, press MCLEARN.

2 M

3 When you finish talking, press MOFFN or place

the handset on the charger.

Using the speakerphone

1 Dial the phone number and press M

ZN.

2 When you finish talking, press MOFFN.

Note:

R To switch back to the receiver, press M

ZN/M

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).

1 M

EN REDIAL

2 M

bN: Select the desired phone number.

3 M

Erasing a number in the redial list

1 M

EN REDIAL

2 M

bN: Select the desired phone number. a

MERASEN

3 M

bN: “Yes” a MSELECTN

4 MOFFN

Using the base unit

1 Dial the phone number.

R To correct a digit, press MCLEARN.

2 Lift the corded handset. 3 When you finish talking, place the corded

handset on the cradle.

Note:

R You can also dial the phone number after lifting

the corded handset.

R While on a call, you can switch from the base

unit to the cordless handset as follows. The call sharing mode must be on (page 31).

A Handset: Press M

B Base unit: Place the corded handset on the cradle. When the speakerphone is used, press MZN.

Using the speakerphone

1 During a conversation with the corded

handset, press M

ZN to turn on the

speakerphone. R You can place the corded handset on the

cradle.

R Speak into the base unit microphone.

2 When you finish talking, press M

ZN.

Note:

R To switch to the receiver, lift the corded handset.

Making a call using the redial list

The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.).

1 MREDIALN 2 M

bN: Select the desired phone number.

3 Lift the corded handset.

Note:

R In step 1, you can also access the redial list as

follows:

MCALL LOGN a M

bN: “Outgoing call” a

MSELECTN

Erasing a number in the redial list

1 MREDIALN 2 M

bN: Select the desired phone number. a

MERASEN

3 M

bN: “Yes” a MSELECTN

4 MEXITN

Adjusting the receiver or speaker volume

Handset / Base unit

Press M

DN or MCN repeatedly while talking.

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 24).

For assistance, please visit www.panasonic.com/support

Making/Answering Calls

TGF35x(en)_1205_ver041.pdf 14 2014/12/05 21:38:30

Example: If you need to dial the line access number “9” when making outside calls with a PBX:

Handset

1 9 a M

DN (Pause)

2 Dial the phone number. a M

Base unit

1 9 a MPAUSEN 2 Dial the phone number. 3 Lift the corded handset.

Note for handset and base unit:

R A 3.5 second pause is inserted each time you

press M

DN (Pause) on the handset or MPAUSEN

on the base unit.

Answering calls

Using the handset

1 Lift the handset and press M

N or MZN when

the unit rings.

2 When you finish talking, press MOFFN or place

the handset on the charger. Any key answer: You can answer the call by pressing any dial key. Auto talk: You can answer calls simply by lifting the handset (page 30). Temporary ringer off: You can turn the ringer off temporarily by pressing M

Using the base unit

1 Lift the corded handset or press M

ZN when the

unit rings.

2 When you finish talking, place the corded

handset on the cradle. When the

speakerphone is used, press M

ZN.

Temporary ringer off: You can turn the ringer off temporarily by pressing M

Adjusting the ringer volume

Handset / Base unit

Press M

DN or MCN repeatedly to select the desired

volume while ringing.

Useful features during a call

Hold

Handset

1 Press MMENUN during an outside call. 2 M

bN: “Hold” a MSELECTN

3 To release hold, press M

R Another handset user can take the call by

pressing M

R The base unit user can take the call by

lifting the corded handset.

Base unit

1 Press MHOLDN during an outside call.

R If you are using the corded handset, you

can place it on the cradle.

2 To release hold, lift the corded handset.

R A handset user can take the call by

pressing M

Note for handset and base unit:

R While an outside call is on hold, the SP-PHONE

indicator flashes.

R After holding for 10 minutes, the call is

disconnected.

Mute

Handset / Base unit

1 Press MMUTEN during a call. 2 To return to the call, press MMUTEN.

Note:

R MMUTEN is a soft key visible on the display

during a call.

Flash

Handset / Base unit

MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

R To change the flash time, see page 31.

For assistance, please visit www.panasonic.com/support

Making/Answering Calls

TGF35x(en)_1205_ver041.pdf 15 2014/12/05 21:38:30

For call waiting or Call Waiting Caller ID service users

To use call waiting or Call Waiting Caller ID, you must first subscribe with your phone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s

information is displayed on the handset or base unit that is in use after you hear the call waiting tone.

Handset / Base unit

1 Press MCALL WAITN to answer the 2nd call. 2 To switch between calls, press MCALL WAITN.

Note:

R Please contact your phone service provider for

details and availability of this service in your area.

Temporary tone dialing (for rotary/ pulse service users)

Handset / Base unit

Press * (TONE) before entering access numbers which require tone dialing.

Handset clarity booster

This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. R When this feature is turned on,

displayed.

Handset noise reduction

This feature allows you to hear the voice of the person you are talking to more clearly, by reducing the surrounding noise coming from the other party’s telephone.

1 Press MMENUN while talking. 2 M

bN: “Noise reduction on” or “Noise

reduction off” a MSELECTN

Note:

R Depending on the environment where this

handset is being used, this feature may not be effective.

R This feature is not available while using the

speakerphone.

Handset equalizer

This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.

1 Press MMENUN while talking. 2 MbN: “Equalizer” a MSELECTN 3 M

bN: Select the desired setting.

4 Press MOKN to exit.

Note:

R Depending on the condition and quality of your

telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

R This feature is not available while using the

speakerphone.

R When both the “Equalizer” setting and noise

reduction are activated,

is shown on the

display.

Call share

You can join an existing outside call.

Handset

To join the conversation, press M N when the other unit is on an outside call.

Base unit

To join the conversation, lift the corded handset when the handset is on an outside call.

Note for handset and base unit:

R A maximum of 3 parties (including 1 outside

party) can join a conversation. (3-way

conference)

R To prevent other users from joining your

conversations with outside callers, turn call sharing mode off (page 31).

Transferring calls, conference calls

Outside calls can be transferred or a conference call with an outside party can be made:

For assistance, please visit www.panasonic.com/support

Making/Answering Calls

TGF35x(en)_1205_ver041.pdf 16 2014/12/05 21:38:30

– between 2 handsets – between a handset and the base unit

Handset

1 During an outside call, press MMENUN. 2 M

bN: “Intercom” a MSELECTN

3 M

bN: Select the desired unit. a MSELECTN

4 Wait for the paged party to answer.

R If the paged party does not answer, press

MBACKN to return to the outside call.

5 To complete the transfer:

Press MOFFN.

To establish a conference call:

MMENUN a MbN: “Conference” a

MSELECTN

R To leave the conference, press MOFFN. The

other 2 parties can continue the conversation.

R To put the outside call on hold: MMENUN a

bN: “Hold” a MSELECTN To resume the conference: MMENUN a M

bN: “Conference” a MSELECTN

R To cancel the conference: MMENUN a M

bN:

“Stop conference” a MSELECTN You can continue the conversation with the outside caller.

Base unit

1 During an outside call, press MINTERCOMN.

When 2 or more handsets are registered:

bN: Select the desired unit. a MSELECTN

R To page all handsets, press 0 or wait for a

few seconds.

2 Wait for the paged party to answer.

R If paged party does not answer, press

MINTERCOMN to return to the outside call.

3 To complete the transfer:

Place the corded handset on the cradle. R The outside call is being routed to the

handset.

To establish a conference call:

Press MCONFN. R To leave the conference, place the corded

handset on the cradle. The other 2 parties can continue the conversation.

R To put the outside call on hold, press

MHOLDN. To resume the conference, press MCONFN.

For assistance, please visit www.panasonic.com/support

Making/Answering Calls

TGF35x(en)_1205_ver041.pdf 17 2014/12/05 21:38:30

Intercom

Intercom calls can be made: – between handsets – between a handset and the base unit

Note:

R When paging unit(s), the paged unit(s) beeps

for 1 minute.

R If you receive an outside call while talking on the

intercom, the interrupt tone sounds. – Handset: To finish intercom, press MOFFN.

To answer the call, press M

– Base unit: To finish intercom, place the

corded handset on the cradle. If the speakerphone is used, press M

ZN. To answer

the call, lift the corded handset. If the speakerphone is used, press MZN.

Making an intercom call

Handset

1 MMENUN a M

bN: “Intercom” a MSELECTN

2 M

bN: Select the desired unit. a MSELECTN

3 When you finish talking, press MOFFN.

Note:

R You can also use the MINTERCOMN soft key, if

displayed, to make intercom calls.

Base unit

1 Press MINTERCOMN.

When 2 or more handsets are registered:

bN: Select the desired unit. a MSELECTN

R To page all handsets, press 0 or wait for a

few seconds.

R Lift the corded handset if needed.

2 When you finish talking, press M

ZN or place

the corded handset on the cradle.

Answering an intercom call

Handset

1 Press M

N to answer the page.

2 When you finish talking, press MOFFN.

Base unit

1 Press M

ZN or lift the corded handset to answer

the page.

2 When you finish talking, press MZN or place

the corded handset on the cradle.

Turning auto intercom on/off

This feature allows the handset and base unit to answer intercom calls automatically when it is called. You do not need to press M

N, lift the

corded handset, or press M

ZN. When this feature

is set to “On”, the monitoring handset or base unit for the baby monitor feature (page 35) will also answer baby monitor calls automatically. The default setting is “Off”.

Handset / Base unit

1 MMENUN#273 2 M

bN: Select the desired setting. a MSAVEN

3 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

For assistance, please visit www.panasonic.com/support

Intercom

TGF35x(en)_1205_ver041.pdf 18 2014/12/05 21:38:30

Using the MCALL BLOCKN button

You can press the MCALL BLOCKN button in the following situations to disconnect the current call and add a phone number to the call block list: – when an incoming call is being received – when an incoming call is being recorded by the

answering system – when talking on an outside call Once a phone number has been added to the call block list, the unit will block calls from that phone number in the future.

Handset / Base unit

1 Press MCALL BLOCKN under the situations

shown above.

2 Confirm the call block number and press

MYESN. R The call block number is stored in the call

block list, “Caller blocked” is displayed, and then the call is disconnected.

Note:

R If the call has no phone number, the call is

blocked but it is not stored in the call block list. R The call block feature is not available for

intercom calls or calls received by call waiting. R Blocked calls are logged in the caller list.

Storing unwanted callers

The unit can block calls by storing the desired items in the call block list beforehand (Caller ID subscribers only). – “Block a single number”: The unit blocks

calls from specific phone numbers stored in the

call block list. – “Block range of numbers”: The unit

blocks calls that begin with a number stored in

the call block list, such as a toll-free phone

number prefix or certain area codes. – “Block unknown CID”: The unit blocks calls

that have no phone number. Single phone numbers and ranges of numbers can be stored in the call block list up to 250 items in total.

Blocking unwanted callers:

When a call is received, the unit rings briefly

while caller information is being received.

If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call. *1 If you do not want this one ring to sound,

select “No” in “Setting not to ring once for blocked call” (page 20).

Storing a single phone number

Important:

R We recommend storing 10 digits (including the

area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked.

Adding call blocked numbers from the caller list

Handset

1 M

CN CID

2 M

bN: Select the entry to be blocked.

R To edit the number: MMENUN a MbN:

“Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the 10-digit format. a

MSAVEN a M

bN: “Call block” a

MSELECTN a Go to step 4.

3 MCALL BLOCKN 4 M

bN: “Yes” a MSELECTN

5 Edit the phone number if necessary (24 digits

max.).

6 MSAVEN a MOFFN

Base unit

1 MCIDN 2 M

bN: Select the entry to be blocked.

R To edit the number: Press MEDITN

repeatedly until the phone number is shown in the 10-digit format.

3 MCALL BLOCKN 4 MbN: “Yes” a MSELECTN 5 Edit the phone number if necessary (24 digits

max.).

6 MSAVEN a MEXITN

Adding call blocked numbers manually

Handset

1 MCALL BLOCKN

For assistance, please visit www.panasonic.com/support

Call Block

TGF35x(en)_1205_ver041.pdf 19 2014/12/05 21:38:30

2 MbN: “Block a single number” a

MSELECTN

3 MMENUN a M

bN: “Add” a MSELECTN

4 Enter the phone number (24 digits max.). 5 MSAVEN a MOFFN

Base unit

1 MCALL BLOCKN 2 M

bN: “Block a single number” a

MSELECTN a MADDN

3 Enter the phone number (24 digits max.). 4 MSAVEN a MEXITN

Storing a range of number

Handset

1 MCALL BLOCKN 2 M

bN: “Block range of numbers” a

MSELECTN

3 MMENUN a M

bN: “Add” a MSELECTN

4 Enter the desired number (2-8 digits). 5 MSAVEN a MOFFN

Base unit

1 MCALL BLOCKN 2 M

bN: “Block range of numbers” a

MSELECTN

3 MADDN 4 Enter the desired number (2-8 digits). 5 MSAVEN a MEXITN

Blocking incoming calls that have no phone number

You can block calls when no phone number is provided, such as private callers or out of area calls.

Handset / Base unit

1 MCALL BLOCKN 2 M

bN: “Block unknown CID” a MSELECTN

3 M

bN: Select the desired setting. a MSAVEN

4 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

Setting not to ring once for blocked call

If you do not want the unit to sound one ring for calls from phone numbers stored in the call block list, select “No”. The default setting is “Yes”.

Handset / Base unit

1 MCALL BLOCKN 2 M

bN: “One ring for blocked call” a

MSELECTN

3 M

bN: Select the desired setting. a MSAVEN

4 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

Viewing/editing/erasing call block numbers

Handset

1 MCALL BLOCKN 2 M

bN: “Block a single number” or “Block

range of numbers” a MSELECTN

3 MbN: Select the desired entry.

R After viewing, press MOFFN to exit.

4 To edit a number:

MEDITN a Edit the number. a MSAVEN a MOFFN

To erase a number:

MERASEN a M

bN: “Yes” a MSELECTN a

MOFFN

Base unit

1 MCALL BLOCKN 2 M

bN: “Block a single number” or “Block

range of numbers” a MSELECTN

3 MbN: Select the desired entry.

R After viewing, press MEXITN to exit.

4 To edit a number:

MEDITN a Edit the number. a MSAVEN a MEXITN

To erase a number:

MERASEN a M

bN: “Yes” a MSELECTN a

MEXITN

Note:

R When editing, press the desired dial key to add

digits and press MCLEARN to erase digits.

For assistance, please visit www.panasonic.com/support

Call Block

TGF35x(en)_1205_ver041.pdf 20 2014/12/05 21:38:31

Erasing all call block numbers

Handset / Base unit

1 MCALL BLOCKN 2 M

bN: “Block a single number” or “Block

range of numbers” a MSELECTN

3 Proceed with the operation for your unit.

Handset: MMENUN a MbN: “Erase all” a MSELECTN Base unit: MERASEN

4 M

bN: “Yes” a MSELECTN

5 M

bN: “Yes” a MSELECTN

6 Proceed with the operation for your unit.

Handset: MOFFN Base unit: MEXITN

For assistance, please visit www.panasonic.com/support

Call Block

TGF35x(en)_1205_ver041.pdf 21 2014/12/05 21:38:31

+ 47 hidden pages

Panasonic KX-TG572SK, KX-TGF350, KX-TGF352, KX-TGF353 Operating Instruction

Table of Contents

Model composition

Accessory information

Introduction

For your safety

Important Information

Important safety instructions

For best performance

Other information

Specifications

Setting up

Getting Started

Controls

Display icons

Language settings

Date and time

Recording your greeting message

Other settings

Making calls

Making/Answering Calls

Answering calls

Useful features during a call

Intercom

Intercom

Storing unwanted callers

Call Block