L To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Introduction
No. Accessory itemsOrder number
1AC adaptor for base unit PQLV1Z11
2Telephone line cordPQJA10075Z11
3Wall mounting adaptorPQKL10068Z111
4BatteryHHR-P10411
5Handset coverPQYNTG5432MR11
6Belt clipPQKE10396Z211
7Audio cablePQJA10165Z11
8USB cablePQJA10166Z–1
9CD-ROMPQJKTG5576Z–1
12 3
45 6
Quantity
KX-TG5561 KX-TG5566
78 9
For assistance, please visit http://www.panasonic.com/consumersupport5
Page 6
Introduction
Additional/replacement accessories
L To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Accessory itemsOrder number
Rechargeable nickel metal
hydride (Ni-MH) battery
Accessory handset with
charger
ChargerPQLV30030ZM
AC adaptor for chargerKX-TCA1-G
HeadsetKX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA,
Battery back-up power
supply
HHR-P104
KX-TGA550 (features a 1.6 inch monochrome display)
KX-TGA551 (features a 1.4 inch color display)
KX-TGA552 (features a 1.6 inch color display)
KX-TCA91, KX-TCA92, or KX-TCA98
KX-TCA200
Expanding your phone
The KX-TG5561 and KX-TG5566 each include one handset and one base unit. You can
expand the system by adding up to 7 accessory handsets, sold separately. A maximum of
8 handsets can be registered to a base unit.
Any combination of the 3 available accessory handsets is possible.
KX-TG5561
KX-TG5566
Note:
L The included handset is pre-registered at the factory and assigned the extension
number 1.
L In most situations 4 units can be operated at once, however, the number of units that can
be operated at once may be lower depending on the features being used.
3 accessory handset models are available for the KX-TG5561 and KX-TG5566.
Operations and features of 3 different accessory handsets have certain differences as
indicated in the table below.
FeatureKX-TGA550KX-TGA551KX-TGA552Page
DescriptionSame handset
supplied with
KX-TG5561
Display typeMonochromeColorColor–
Display size1.6 inch1.4 inch1.6 inch–
Control typeJoystickNavigator keyJoystick16
USB-support
*1
––r
Picture ID––r34
Picture download feature––r
Song record featurerrr50
Song download feature––r
Wallpaper–rr54
Wallpaper download
––r
feature
Memory status display––r52
Available as
accessory
handset only
Same handset
supplied with
KX-TG5566
–
*2
*2
*2
*2
*1 USB-support allows you to connect the handset to your PC and send pictures and
songs from your PC to the handset, as well as create and edit phonebook entries using
your PC.
*2 For information on using this feature, refer to the help section of the GIGARANGE USB
Utility software. If you have not installed the GIGARANGE USB Utility software, refer to
the included “Installation Guide for GIGARANGE USB Utility” for details.
For information on ordering accessory handsets, see page 6.
For assistance, please visit http://www.panasonic.com/consumersupport7
Page 8
Introduction
Important safety
instructions
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. Use only the power source marked on
the unit. If you are not sure of the type
of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorized service center when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the unit is
subsequently used.
12. Unplug this unit from power outlets and
refer servicing to an authorized service
center when the following conditions
occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
unit.
C. If the unit has been exposed to rain
or water.
D. If the unit does not work normally
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the unit has been dropped or
physically damaged.
F. If the unit exhibits a distinct change
in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use this unit to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
L To prevent the electric shock, use only
the included audio cable with the
transformer when connecting the unit to
an audio device.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The unit operates in
the frequency range of 5.76 GHz to 5.84
GHz, and the power output level can
range from 0.25 to 0.5 watts.) Do not use
the unit in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
L Unplug this unit from power outlets if it
emits smoke, an abnormal smell or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (7262).
For assistance, please visit http://www.panasonic.com/consumersupport9
Page 10
Introduction
For best performance
Base unit location/noise
The base unit and handset use radio
waves to communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the unit away from electrical
appliances such as a TV, personal
computer or another cordless phone.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antennas vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
L The maximum calling distance may be
shortened when the unit is used in the
following places: Near obstacles such as
hills, tunnels, undergrounds, near metal
objects such as wire fences, etc.
L Operating near 5.8 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the unit with a
soft cloth. Do not use benzine, thinner or
any abrasive powder.
Environment
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from
excessive smoke, dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
unit.
L When you leave the unit unused for a
long period of time, unplug this unit from
power outlet.
L The unit should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms
where the temperature is less than 5 °C
(41 °F) or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
L Use only the included Panasonic AC adaptor PQLV1.
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using the Panasonic
KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a
Panasonic battery back-up power supply noted on page 6.
Fasten the AC adaptor cord.
Hook
To power outlet (120 V AC, 60 Hz)
AC adaptor
To single-line telephone jack (RJ11C)
For assistance, please visit http://www.panasonic.com/consumersupport11
Page 12
Preparation
If you subscribe to a DSL service
L Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 32) do not
Place the handset on the base unit for 6
hours before initial use.
L The unit will beep once, the CHARGE
indicator will light, and “Charging” will
be displayed.
L “Charge completed” is displayed
when the battery has been fully charged.
The CHARGE indicator will remain lit.
OR
CHARGE indicator
Note:
L To ensure the battery charges properly,
clean the charge contacts of the handset
and base unit with a soft, dry cloth once
a month. Clean more often if the unit is
subject to grease, dust, or high humidity.
Battery strength
You can confirm the battery strength on the
handset display.
Battery iconBattery strength
1Fully charged
2Medium
3Low
When flashing: needs
to be recharged.
4Discharged
For assistance, please visit http://www.panasonic.com/consumersupport13
Recharging the battery
Recharge the battery when:
–“Recharge battery” is displayed or
3 flashes on the handset display.
– the handset beeps intermittently while it
is in use.
Note:
L Recharge the handset battery for more
than 15 minutes, or the display will
continue showing the indication.
L If the battery has been discharged, the
handset will display “Charge for 6 HRS” and 4 when you place the
handset on the base unit.
Battery performance
After your Panasonic battery is fully
charged, you can expect the following
performance:
OperationOperating time
While in use
(talking)
While not in use
(standby)
While using the
clarity booster
feature (page 22)
*1 Handset is off the base unit but not in
use.
Note:
L Battery power is consumed whenever
the handset is off the base unit, even
when the handset is not in use. The
longer you leave the handset off the
base unit, the shorter you can actually
talk on the handset. Actual battery
performance depends on a combination
of how often the handset is in use and
how often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
3 flashes. This will maximize the
battery life.
*1
Up to 5 hours
Up to 11 days
Up to 3 hours
Page 14
Preparation
Battery replacement
If battery performance diminishes, make
sure you have cleaned the charge
contacts and fully charged the battery. The
battery needs to be replaced if any of the
following are displayed after a few phone
calls even when you have fully charged the
battery.
–“Recharge battery”
– 3 (flashing)
–“Charge for 6 HRS”
– 4L Use only the rechargeable Panasonic
battery noted on page 6.
1 Press the notch on the cover firmly and
slide it as indicated by the arrow.
2 Replace the old battery with a new one,
and close the cover (see page 12 for
battery installation).
Screen saver mode
(Color display models
only)
Important:
L Only the KX-TG5566, KX-TGA551, and
KX-TGA552 support this feature.
After 1 minute of inactivity, the handset will
enter screen saver mode if the handset is
not on the base unit or charger.
“Screen saver” will be displayed, and
will occasionally change position in order
to preserve the life of the display.
Example:
Screen saver
To cancel screen saver mode
To use the handset when it is in screen
saver mode, first press {OFF} to turn the
display on again.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY for
information on how to recycle this battery.
When flashing: a call is on
hold.
When flashing rapidly: a
call is being received.
Speaker is on.
*1
Call Privacy mode is on.
*2
number (example shown
here: handset 1)
You can move the cursor
right and left.
You can scroll or move the
cursor right and left or up
and down.
You can scroll up and
down.
unit: indicates the current
setting.
When viewing the caller
list: indicates that you
have called back this
caller or viewed this caller
information.
Handset menu icons
When in standby mode, pushing the center
of joystick reveals the handset’s main
menu. From here you can access various
features and settings.
Important:
L The menu icons shown in these
instructions vary slightly from the actual
icons shown on the display.
Monochrome display models: KXTG5561, KX-TGA550 only
Menu
icon
Q
K
P
M
N
O
Color display models: KX-TG5566, KXTGA551, and KX-TGA552 only
Menu
icon
Q
K
L
M
N
O
Menu/feature
Voice Mail
Ringer setting
Phonebook
Function
Initial setting
Set date & time
Menu/feature
Voice Mail
Ringer setting
Display setting
Function
Initial setting
Set date & time
For assistance, please visit http://www.panasonic.com/consumersupport17
Page 18
Preparation
Handset soft keys
The handset features 2 soft keys and a
joystick. By pressing a soft key, or by
pressing the center of the joystick, you can
select the function displayed directly
above it.
L Pressing the left or right soft key selects
the leftmost or rightmost soft key icon
respectively.
L Pressing the center of the joystick
selects the center soft key icon.
L The functions displayed will vary
depending on how you are using the
unit.
L When a function does not appear above
a soft key, the soft key has no function.
Setting the unit before
use
Setting the dialing mode
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Set tel line”, then press
{SELECT}.
4 Scroll to “Set dial mode”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired setting.
6 Press {SAVE}, then press {OFF}.
Setting the date and time O
Note:
L In these operating instructions, soft key
names are written inside brackets, the
same way as other unit keys.
Example:
Unit keys: {C}, {OFF}, etc.
Soft keys: {CID}, {MENU}, {C}, etc.
Handset backlit display and handset
keypad
The handset display and dialing buttons
will light for a few seconds after pressing
any of the handset’s controls or lifting the
handset off the base unit or charger. They
will also light when a call is being received.
1 Press {MENU} (center of joystick).
2 Scroll to O, then press {SELECT}.
3 Scroll to “Date and time”, then press
{SELECT}.
Date and time
Time adjustment
4 Enter the current month, day, and year
by selecting 2 digits for each.
Example: June 15, 2005
Press {0}{6}{1}{5}{0}{5}.
The last 5 phone numbers dialed are
stored in the redial list.
1 Press {REDIAL}.
L The last number dialed will be
displayed.
2 Push the joystick up or down repeatedly
to display the desired number.
L To delete the displayed number,
press {CLEAR}.
L To exit the list, press {OFF}.
3 Press {C}, {s}, or {CALL}.
Useful features during a call
HOLD button
This feature allows you to put an outside
call on hold.
1 Press {HOLD} during an outside call.
L To transfer the call to another
extension, see page 38.
2 Press {HOLD} again.
L “Hold” will be displayed.
L To return to the call, press {C} or
{s}.
L The base unit user can take the call
by pressing {SP-PHONE}.
L Another handset user can take the
call by pressing {C} or {s}.
Note:
L If another phone is connected on the
same line (page 11), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone will start to
sound and the ringer indicator will flash
rapidly. After 4 additional minutes on
hold, the call will be disconnected.
MUTE button
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
To mute your voice, press {MUTE}.
L “<Mute>” will flash on the display.
L To return to the conversation, press
{MUTE}, {C}, or {s}.
Voice enhancer
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand.
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on or off, press {3}.
L You can also turn this feature on or off
by pushing the joystick up or down,
then pressing {SELECT}.
L When turned on, W will be
displayed.
Note:
L Once you turn voice enhancer on, it will
be activated for all outside calls until
turned off.
L You can also turn this feature on or off by
programming (page 52).
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
For assistance, please visit http://www.panasonic.com/consumersupport21
Page 22
Making/Answering Calls
Clarity booster
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature will be turned on
automatically when necessary. This
feature will turn off when you hang up or
put a call on hold. It will not turn off
automatically during a call. You can also
turn this feature on or off manually.
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on or off, press {2}.
L You can also turn this feature on or off
by pushing the joystick up or down,
then pressing {SELECT}.
L While this feature is turned on,
“Booster on” will flash on the
display.
Note:
L If this feature is turned off manually
during a call, it will not be turned on
automatically during the same call.
L While this feature is turned on, battery
operating time will be shortened (page
13).
L The maximum number of extensions
which can be used at a time may
decrease when using this feature.
Call privacy
Call privacy allows you to prevent other
users from joining your conversations with
outside callers. To allow other users to join
your conversations, leave this feature off.
This feature is only available for the
handset.
To turn this feature on or off, press
{PRIVACY} during a conversation.
L While this feature is turned on,
“PRIVACY” will be displayed.
L While this feature is turned on, other
users cannot join the conversation.
L Call privacy will turn off after you hang
up the call.
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 Press {9}.
2 Press {PAUSE}, then dial the phone
number.
Example:
9P15556667777
Call share
When another extension is on an outside
call, this feature allows you to join that call.
To join a conversation, press {C} or {s}
when another extension is on an outside
call.
L “Conference” will be displayed.
L A maximum of 4 parties (including the
outside party) can join a conversation.
3 Press {C}, {s}, or {CALL}.
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
L To change the flash time, see page 57.
For Call Waiting service users
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone.
Press {FLASH} to answer the 2nd call.
L The 1st call is put on hold while you
answer the 2nd call.
L To switch between calls, press
{FLASH}.
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Temporary tone dialing (for rotary/
pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Note:
L The dialing mode will return to pulse
when you hang up.
Making calls using the
base unit
{V}, {^}
{MUTE}
{CALL WAIT}
{FLASH}
{HOLD}
{SP-PHONE}
and indicator
MIC
IN USE indicator
{REDIAL}{PAUSE}
1 Press {SP-PHONE}.
L The SP-PHONE and IN USE
indicators light.
2 Dial the phone number.
3 When the other party answers, speak
into the MIC.
4 When finished talking, press {SP-
PHONE}.
L The SP-PHONE and IN USE
indicators go out.
Note:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
L While on a call, you can switch from the
speaker phone to the handset:
– If the handset is off the base unit,
press {C} or {s} on the handset,
then press {SP-PHONE} on the base
unit.
– If the handset is on the base unit,
simply lift the handset.
For assistance, please visit http://www.panasonic.com/consumersupport23
Page 24
Making/Answering Calls
To adjust the speaker volume
8 levels (high to low) are available.
While on a call press {V} or {^} repeatedly.
To redial the last number dialed
1 Press {SP-PHONE}.
2 Press {REDIAL}.
Useful features during a call
HOLD button
This feature allows you to put an outside
call on hold.
Press {HOLD} during an outside call.
L The SP-PHONE indicator and IN USE
indicator flash.
L To return to the call, press {SP-
PHONE}.
L The handset user can take the call by
pressing {C} or {s}.
Note:
L If another phone is connected on the
same line (page 11), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone will start to
sound. After 4 additional minutes on
hold, the call will be disconnected.
MUTE button
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
To mute your voice, press {MUTE}.
L The SP-PHONE indicator flashes.
L To return to the conversation, press
{MUTE} or {SP-PHONE}.
Call share
When another extension is on an outside
call, this feature allows you to join that call.
To join a conversation, press {SP-PHONE} when another extension is on an
outside call.
L A maximum of 4 parties including the
outside party can join a conversation.
FLASH button
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
L To change the flash time, see page 57.
For Call Waiting service users
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone.
Press {CALL WAIT} to answer the 2nd
call.
L The 1st call is put on hold while you
answer the 2nd call.
L To switch between calls, press {CALL
WAIT}.
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Temporary tone dialing (for rotary/
pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Note:
L The dialing mode will return to pulse
when you hang up.
Answering calls using
the handset
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or {s}.
L You can also answer a call by
pressing any button except the
joystick or {OFF}. (Any key talk
feature)
2 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 56.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}. The handset will ring
the next time a call is received.
For assistance, please visit http://www.panasonic.com/consumersupport25
Page 26
Making/Answering Calls
Answering calls using
the base unit
When a call is being received, the IN USE
indicator flashes rapidly.
1 Press {SP-PHONE}.
2 Speak into the MIC.
3 When finished talking, press {SP-
PHONE}.
Adjusting the ringer volume
4 levels (high/medium/low/off) are
available.
While the base unit is not being used,
press {V} or {^} repeatedly to select the
desired volume.
L To stop ringing, press {0}.
To turn the ringer off, press and hold {V}
until the base unit beeps 2 times.
Note:
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), select
a tone (Tone 1 to 3). If you select a
melody, you will not be able to
distinguish lines by their ringers.
L If you select one of the melody ringer
patterns, the ringer will continue to
sound for several seconds if:
– the caller hangs up before you answer
the call.
– another person answers the call using
another phone connected on the
same line.
Note:
L When the ringer volume is set to off, the
base unit will not ring for outside calls
and it will ring at the low level for
intercom calls.
L When the ringer volume is set to off, the
base unit will not announce caller names
(page 32).
Changing the ringer tone
You can change the base unit ringer tone
heard when an outside call is received.
There are 3 tones and 4 melodies.
The handset phonebook allows you to
make calls without having to dial manually.
You can add 50 names and phone
numbers to the handset phonebook and
search for phonebook entries by name.
Adding items to the phonebook
1 Press {C} (right soft key).
L The display shows the number of
items in the phonebook.
2 Press {ADD}.
Enter name
3 Enter the name (max. 16 characters).
See the character table for entry.
4 Press {NEXT}.
Enter phone no.
5 Enter the phone number (max. 32
digits).
L If a pause is required when dialing,
press {PAUSE} where needed (page
22).
6 Press {NEXT}.
L If you want to change the name and
number, press {EDIT}, then repeat
from step 3.
Example:
Tom
555-765-4321
7 Press {SAVE}.
L To add other items, repeat from step
2.
8 Press {OFF}.
Phonebook
Note:
L Caller ID subscribers can use ringer ID
and light-up ID features (page 33).
L Color display models (KX-TG5566 and
KX-TGA552 only):
Caller ID subscribers can use picture ID
(page 34).
Character table
The dial keys can be used to enter
characters. To enter a character, press the
appropriate dial key, repeatedly if
necessary. To enter another character that
is located on the same dial key, first push
the joystick right to move the cursor to the
next space.
KeyCharacters
{1}&’ (),–. / 1
{2}abcABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mn o MN O 6
{7}pqr sPQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0Space
{*};
{#}#
{CLEAR} To delete a character or
number
To edit/correct a mistake
Use the joystick to move the cursor to the
character or number you wish to erase,
then press {CLEAR}. Enter the
appropriate character or number.
Note:
L Press and hold {CLEAR} to erase all
characters or numbers.
For assistance, please visit http://www.panasonic.com/consumersupport27
Page 28
Phonebook
Calling someone in the
phonebook
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items.
1 Press {C} (right soft key).
L To view the first item, press
{SEARCH}.
2 Push the joystick up or down repeatedly
to display the desired item.
L To exit the phonebook, press {OFF}.
3 Press {C}, {s}, or {CALL}.
To search for a name by initial
1 Press {C} (right soft key).
2 Press the dialing button ({0} to {9},
{#}, or {*}) which corresponds to the
first letter you are searching for (see the
character table, page 27).
Example: “LISA”
Press {5} repeatedly to display any
name with the initial “L”.
L If there is no item corresponding to
the letter you selected, the next item
will be displayed.
Adding items/calling someone
in the phonebook using the
unit’s menu P (Monochrome
display models only)
Important:
L Only the KX-TG5561 and KX-TGA550
support this feature.
Monochrome display model users can also
enter the phonebook from the handset’s
main menu.
1 Press {MENU} (center of joystick).
2 Scroll to P, then press {SELECT}.
L The display shows the number of
items in the phonebook.
3 To add items, continue from step 2 of
“Adding items to the phonebook” on
page 27.
OR
To call someone, continue from step 2
of “Calling someone in the phonebook”.
3 Push the joystick down repeatedly to
display the desired item.
L To exit the phonebook, press {OFF}.
L To dial the displayed number, press
The base unit speed dialer allows you to
make calls without having to dial manually.
You can assign one phone number to each
of the 10 dial keys ({0} to {9}) on the base
unit.
Adding phone numbers to the
speed dialer
Important:
L Before storing phone numbers, make
sure the base unit is not being used.
1 Press {PROGRAM}.
L The IN USE indicator will flash.
2 Enter the phone number (max. 32
digits).
L If a pause is required for dialing,
press {PAUSE} where needed.
L If you misdial, press {PROGRAM} 2
times and repeat from step 1.
3 Press {PROGRAM}.
4 Press a dial key ({0} to {9}).
L The base unit will beep.
L To store other phone numbers, repeat
from step 1.
Speed Dialer
In step 2, press {9}, {PAUSE}, then enter
the phone number.
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
To erase a stored phone number
1 Press {PROGRAM} 2 times.
2 Press the desired dial key ({0} to {9}).
L The base unit will beep.
Calling someone with the speed
dialer
1 Press {SP-PHONE}.
2 Press {AUTO}.
3 Press the desired dial key ({0} to {9}).
L The stored phone number will be
dialed.
Note:
L Speed dial numbers stored in the base
unit can only be dialed from the base
unit.
Note:
L If a phone number is stored in a dial key
which already contains a phone number,
the old number will be erased.
L We recommend you make a note of
which phone numbers are stored in
which dial keys.
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” with a PBX:
For assistance, please visit http://www.panasonic.com/consumersupport31
Page 32
Caller ID Service
Using Caller ID service
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number will be displayed.
Example:
BROWN,NANCY
1-555-666-7777
Caller information for the last 50 different
callers will be logged in the caller list,
allowing you to return missed calls. Caller
information is stored by the most recent
call to the oldest.
L When Caller ID information is received
and it matches a phone number stored
in the phonebook, the handset will use
the ringer tone and the ringer indicator
color you assigned to the caller. (Ringer
ID and light-up ID)
L Color display models (KX-TG5566 and
KX-TGA552 only):
When Caller ID information is received
and it matches a phone number stored
in the phonebook, the handset will
display the picture you assigned to the
caller. (Picture ID)
L If the unit cannot receive caller
information, the following will be
displayed:
“Out of area”: The caller dialed from
an area which does not provide Caller ID
service.
“Private caller”: The caller
requested not to send caller information.
“Long distance”: The caller called
you long distance.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information will be displayed after
you hear a Call Waiting tone (page 23).
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Talking Caller ID
This feature allows you to know who is
calling without looking at the display. When
a call comes in, the handset and base unit
will announce the caller’s name displayed
on the handset following every ring.
To use this feature, you must subscribe to
your telephone company’s Caller ID
service.
L If the unit does not receive Caller ID
information, the unit will announce “Call
from out of area”, “Call from private
caller”, or “Call from long distance”.
L If a call is received from an area where
name display service is not available,
“Number available” will be announced.
L Name pronunciation may vary. This
feature may not pronounce all names
correctly.
L The unit will announce each letter of
abbreviations, such as “Co.” and “Inc.”.
L Caller ID supports names of up to 15
letters. If the caller’s name has more
than 15 letters, the name will not be
displayed or announced correctly.
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), your
unit may mute one or more of the rings in
order to announce the name of the
caller.
L If the ringer volumes of the handset and
base unit are turned off, caller names
will not be announced. The
announcement is heard at the ringer
volume (page 26, 49).
phone, the 2nd caller’s name will not be
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
L If this feature is turned off, caller names
will not be announced (page 55, 58).
L If an outside call is received while on an
intercom call between the handset and
base unit, the other handsets will ring,
but the caller’s name will not be
announced.
Ringer ID and light-up ID
This feature can help you identify who is
calling by using different ringers and ringer
indicator colors for different callers stored
in the phonebook. You can assign a
different ringer and indicator color to each
phonebook item. When a call is received
from a caller stored in the phonebook, the
ringer and indicator color are used after
Caller ID information is displayed.
L Usually the ringer and indicator color will
be changed from the 2nd ring.
Ringer ID
You can assign a different ringer tone to
each caller in the phonebook. If you select
“No Ringer ID” (default), the unit will use
the ringer tone you set on page 49 when a
call is received from that caller.
1 Press {C} (right soft key).
2 Push the joystick up or down repeatedly
to display the desired item.
6 Push the joystick up or down repeatedly
to select the desired item.
7 Press {SAVE}, then press {OFF}.
Note:
L To erase a song, see page 51 and 53. If
you erase a song assigned to a caller,
the Ringer ID assignment will be
canceled, and the handset ringer tone
(page 49) will be used instead of that
song.
Light-up ID
You can assign a different ringer indicator
color to each caller in the phonebook.
Select “Color1” (amber), “Color2”
(blue), “Color3” (green), or
“Multicolor”.
If you select “No Light-upID” (default),
the unit will use the ringer color you set on
page 51 when a call is received from that
caller.
1 Press {C} (right soft key).
2 Push the joystick up or down repeatedly
to display the desired item.
3 Press {OPTION}.
4 Press {2} to select “Light-up ID”.
5 Push the joystick up or down repeatedly
to select the desired ringer indicator
color.
6 Press {SAVE}, then press {OFF}.
3 Press {OPTION}.
4 Press {1} to select “Ringer ID”.
5 To select a tone or melody, scroll to
“Tone & Melody”, then press
{SELECT}.
OR
To select a song, scroll to
“Customized ring”, then press
{SELECT}.
For assistance, please visit http://www.panasonic.com/consumersupport33
Page 34
Caller ID Service
Picture ID (Color display models
only)
Important:
L Only the KX-TG5566 and KX-TGA552
support this feature.
You can assign a picture to each caller in
the phonebook. When a call is received
from a caller stored in the phonebook, the
picture is displayed after Caller ID
information is received.
L Usually the picture will be displayed from
the 2nd ring.
There are 5 preset pictures.
You can also download picture data for
callers from a PC. Refer to the help section
of the GIGARANGE USB Utility software
for details. If you have not installed the
GIGARANGE USB Utility software, refer to
the included “Installation Guide for
GIGARANGE USB Utility” for details.
1 Press {C} (right soft key).
Note:
L To cancel the Picture ID assignment,
select “No data” in step 5, then press
{SELECT}.
L To erase your original picture, see page
53. If you erase a picture assigned to a
caller, the Picture ID assignment will be
canceled.
2 Push the joystick up or down repeatedly
to display the desired item.
3 Press {OPTION}.
4 Press {3} to select “Picture ID”.
5 To select a preset picture, scroll to
“Fixed data”, then press {SELECT}.
OR
To select your original picture, scroll to
“User data”, then press {SELECT}.
Caller information for the last 50 different
callers will be logged in the caller list. You
can use this list to return missed calls.
L Caller information includes caller names
and phone numbers, the date and time
of calls, and the number of times the
caller called.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the handset
display. This lets you know if you should
view the caller list to see who called while
you were out.
L If there are no items in the caller list,
{CID} will not be displayed.
Viewing the caller list and
calling back
1 Press {CID} (left soft key).
2 Push the joystick down repeatedly to
search from the most recent call, or up
to search from the oldest call.
L To exit the caller list, press {OFF}.
3 Press {C} or {s}.
Note:
L Calling back will not be possible if the
caller information does not include a
phone number.
L In some cases, you may have to edit the
number before dialing. (For example,
you may have to delete “1” and the area
code.)
L Each handset has its own caller list. If
you viewed the caller list or answered a
call on one handset, the same
information in the other handsets will be
displayed as “missed calls”.
Displayed symbols
L If the same caller calls more than once, it
will be displayed with the number (“×2”
to “×9”). Only the date and time of the
most recent call will be stored.
L A Q is displayed next to items which
have already been viewed or answered
on this handset.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
1 Press {CID} (left soft key).
2 Push the joystick up or down repeatedly
to display the desired item.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
Each time you press {EDIT}, the phone
number will be rearranged into one of 3
patterns.
1 Local phone number
Example:
2 Area code – Local phone number
Example:
3 1 – Area code – Local phone
number
Example:
321-5555
555-321-5555
1-555-321-5555
4 Press {C} or {s} to call back.
For assistance, please visit http://www.panasonic.com/consumersupport35
Page 36
Caller ID Service
Caller ID number auto edit feature
Once you call back an edited number (see
“Editing a caller’s phone number before
calling back” on page 35), the unit can
automatically edit other incoming phone
numbers each time you receive a call.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list (see “Editing a caller’s
phone number before calling back” on
page 35), then call that number. After that,
calls from that caller’s area code will be
edited automatically.
This feature can be turned on or off (page
55). The default setting is ON.
Note:
L The handset can remember up to 4 area
codes to be edited. Phone numbers from
the 4 most recently edited area codes
will be automatically edited.
L This feature will not be activated until
edited numbers are called back.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
3 Press {SAVE}.
L If there is no name information for the
caller, “Enter name” will be
displayed.
1 Enter the name if necessary (see
page 27, step 3).
2 Press {NEXT}, then press {SAVE}.
L To continue storing other items,
repeat from step 2.
4 Press {OFF}.
Note:
L If the caller information does not include
a phone number, you cannot store it in
the phonebook.
Erasing caller information
Erasing a selected item
1 Press {CID} (left soft key).
2 Push the joystick up or down repeatedly
to display the desired item.
3 Press {CLEAR}.
L To erase other items, repeat from
step 2.
L To exit the caller list, press {OFF}.
Erasing all items
Make sure that you have no missed calls.
Storing caller information into
the phonebook
Items in the caller list can be stored into
each handset’s phonebook.
1 Press {CID} (left soft key).
1 Press {CID} (left soft key).
2 Press {ERASE} or {CLEAR}.
L “All erase?” will be displayed.
L To cancel erasing, press {NO}.
3 Press {YES}.
2 Push the joystick up or down repeatedly
to display the desired item.
L To edit the number, press {EDIT}
repeatedly until the number is shown
in the desired format (see “Editing a
caller’s phone number before calling
back” on page 35, step 3).
Intercom calls can be made between the
handset and the base unit, and between
the included handset and a compatible
Panasonic handset (page 6).
Call the desired unit by selecting the
extension number (! to )), shown in the
upper right of each handset’s display. The
base unit’s extension number is 0.
Note:
L If you have difficulty hearing the other
party while using the speaker, decrease
the speaker volume.
L If you receive a phone call while talking
on the intercom, you will hear 2 tones
(page 56, 58). To answer the call with the
handset, press {OFF}, then press {C}
or {s}. To answer the call with the base
unit, press {SP-PHONE} 2 times.
L You cannot change the ringer tone for
intercom calls.
From the handset to the base unit
1 Handset:
Press {INTERCOM}, then press {0}.
L The base unit will beep for 1 minute.
L To stop paging, press {OFF}.
2 Base unit:
Press {SP-PHONE} or {INTERCOM}
to answer the page.
3 Handset:
When finished talking, press {OFF}.
Note:
L During an intercom call, the handset
user can switch to the speaker by
pressing {s}. To switch back to the
receiver, press {C}.
From the base unit to a handset
1 Base unit:
Press {INTERCOM}.
2 To page a specified handset, press its
extension number ({1} to {8}).
OR
To page all handsets, press {0}.
L The handset(s) will beep for 1 minute.
L To stop paging, press {SP-PHONE}
or {INTERCOM}.
3 Handset:
Press {C}, {s}, or {INTERCOM} to
answer the page.
4 Base unit:
When the paged party answers, speak
into the MIC.
5 Base unit:
When finished talking, press {SP-
PHONE} or {INTERCOM}.
Note:
L You can locate a misplaced handset by
paging it. (Handset locator)
L If you page all handsets, only the
handset user who answers first can talk
with the base unit.
From one handset to another handset
Example: When handset 1 calls handset 2.
1 Handset 1:
Press {INTERCOM}, then press the
handset’s extension number {2}
(desired handset number).
L The paged handset will beep for 1
minute.
L To stop paging, press {OFF}.
2 Handset 2:
Press {C}, {s}, or {INTERCOM} to
answer.
3 When finished talking, press {OFF}.
For assistance, please visit http://www.panasonic.com/consumersupport37
Page 38
Intercom Features
Voice paging
The base unit user can make a voice
announcement that is heard through the
speakers of all handsets.
1 Press {INTERCOM}, then press {*}
(A).
L You will hear a ringback tone (2 short
beeps) and the SP-PHONE indicator
will flash.
2 When the SP-PHONE indicator stops
flashing, speak into the MIC.
L All handset users will hear your voice
through their speakers after beeps.
3 When finished, press {SP-PHONE} or
{INTERCOM}.
OR
After one of the handsets answers, talk
into the MIC. When finished talking,
press {SP-PHONE} or {INTERCOM}.
Note:
L To answer the voice page with a
handset, press {C}, {s}, or
{INTERCOM}. Only the handset user
who answers first can talk with the base
unit user.
L A handset user can mute the current
voice announcement by placing the
handset on the base unit or charger, or
by pressing {OFF}. Other handsets will
continue to hear the announcement.
L If a handset is too close to the base unit,
you may hear feedback while making
the voice announcement. Place the
handset on the base unit or charger or
press {OFF}.
L The announcement is heard at the
handset ringer volume (page 49).
L A handset cannot be paged when it is on
the base unit.
Transferring a call
Outside calls can be transferred between
the handset and the base unit, and
between the handset and a compatible
Panasonic handset (page 6).
Transferring a call from the
handset
1 During an outside call, press
{INTERCOM}.
L The call will be put on hold.
2 To page the base unit, press {0}.
To page another handset, press its
extension number ({1} to {8}).
3 Wait for the paged party to answer.
L The base unit user can answer by
pressing {SP-PHONE} or
{INTERCOM}.
L The paged handset user can answer
by pressing {C}, {s}, or
{INTERCOM}.
L If there is no answer, press {C} or
{s} to return to the outside call.
4 To complete the transfer, press {OFF}.
Transferring a call without speaking to
the paged party
1 During an outside call, press
{INTERCOM}.
2 To page the base unit, press {0}.
To page another handset, press its
extension number ({1} to {8}).
3 Press {OFF}.
L The outside call rings at the paged
unit.
Note:
L If the paged party does not answer the
call, press {C} or {s} to return to the
call. If not answered within 1 minute, the
call will ring at your handset again. If you
still do not answer the call within 4
minutes, the call will be disconnected.
Transferring a call from the base
unit
Important:
L When you page all handsets, only the
handset user who answers first can take
the transferred call.
1 During an outside call, press
{INTERCOM}.
L The call will be put on hold.
2 To page a specified handset, press its
extension number ({1} to {8}).
To page all handsets, press {0}.
To make a voice announcement to all
handsets, press {*} (A), then speak
into the MIC when the SP-PHONE
indicator stops flashing.
3 Wait for the paged party to answer.
L The paged handset user can answer
by pressing {C}, {s}, or
{INTERCOM}.
L If there is no answer, press
{INTERCOM} to return to the outside
call.
3 Press {SP-PHONE}.
L The outside call rings at the paged
handset(s).
Note:
L If the paged party does not answer the
call, press {SP-PHONE} to return to the
call. If not answered within 1 minute, the
call will ring at the base unit again. If you
still do not answer the call within 4
minutes, the call will be disconnected.
4 To complete the transfer, press {SP-
PHONE}.
Transferring a call without speaking to
the paged party
1 During an outside call, press
{INTERCOM}.
2 To page a specified handset, press its
extension number ({1} to {8}).
To page all handsets, press {0}.
To make a voice announcement to all
handsets, press {*} (A), then speak
into the MIC when the SP-PHONE
indicator stops flashing.
For assistance, please visit http://www.panasonic.com/consumersupport39
Page 40
Intercom Features
Conference calls
A conference call allows the handset and
the base unit or a compatible Panasonic
handset (page 6) to speak together with an
outside party.
Using the handset
1 During an outside call, press
{INTERCOM}.
L The call will be put on hold.
2 To page the base unit, press {0}.
To page another handset, press its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} on your handset to establish a
conference call.
L “Conference” will be displayed.
L To leave the conference, press
{OFF}. The other parties can
continue the conversation.
Note:
L The outside call can be put on hold by
pressing {HOLD} during a conference
call. Communications between
extensions are not suspended. Only the
person who placed the call on hold can
resume the conference by pressing
{CONF}.
L One more extension can join the
conference call. To join a conference call
using the base unit, press {SP-
PHONE}. To join using a handset, press
{C} or {s}. A maximum of 4 parties
can join a conference call.
L If 2 handsets are in a conference call
and one handset is using the clarity
booster feature, a 3rd handset will not be
able to join the conference call.
Using the base unit
1 During an outside call, press
{INTERCOM}.
L The call will be put on hold.
2 To page the desired handset, press its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} on your base unit to establish
a conference call.
L To leave the conference, press {SP-
PHONE}. The other parties can
continue the conversation.
Note:
L The outside call can be put on hold by
pressing {HOLD} during a conference
call. Communications between
extensions are not suspended. Only the
person who placed the call on hold can
resume the conference by pressing
{CONF}.
L One more extension can join the
conference call. To join the conference
call using a handset, press {C} or {s}.
This feature allows you to listen in on a
room where the handset or base unit is
located. The monitored extension will not
ring, allowing you to easily monitor, for
example, a baby’s room from different
areas of the house. If you want to prevent
your unit from being monitored by other
extensions, leave this feature OFF
(default).
Setting room monitor
Turning on/off the handset’s room
monitor feature
This allows the handset to be monitored.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Room monitor”, then press
{SELECT}.
4 Push the joystick up or down repeatedly
to select “On” or “Off”.
5 Press {SAVE}, then press {OFF}.
Turning on/off the base unit’s room
monitor feature
This allows the base unit to be monitored.
This feature must be set by using the
handset.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
Monitoring a room
Important:
L Before monitoring, make sure the unit to
be monitored is not in use.
L The handset to be monitored must be off
the base unit.
L If you receive a phone call while
monitoring a room, you will hear 2 tones
(page 56, 58). To answer the call with the
handset, press {OFF}, then press {C}
or {s}. To answer the call with the base
unit, press {SP-PHONE} 2 times.
Monitoring with the handset
1 Press {INTERCOM}, then press
{MONITOR}.
2 To call the base unit, press {0}.
To call another handset, press its
extension number ({1} to {8}).
L Your handset will start to monitor the
room through the destination unit.
L To monitor from the speaker, press
{s}. To switch back to the receiver, press {C}.
3 To end monitoring, press {OFF}.
L The base unit user can stop being
monitored by pressing {INTERCOM}
or {SP-PHONE}. The monitored
handset user can stop being
monitored by pressing {OFF}.
Note:
L The monitored handset displays “Room
monitor”.
3 Scroll to “Set base unit”, then press
{SELECT}.
4 Scroll to “Room monitor”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select “On” or “Off”.
6 Press {SAVE}, then press {OFF}.
For assistance, please visit http://www.panasonic.com/consumersupport41
Page 42
Intercom Features
Monitoring with the base unit
1 Press {INTERCOM}, then press
{MUTE}.
2 To call the desired handset, press its
extension number ({1} to {8}).
L The base unit will start to monitor the
room through the handset.
3 To end monitoring, press {INTERCOM}
or {SP-PHONE}.
L The monitored handset user can stop
being monitored by pressing {OFF}.
Note:
L The monitored handset displays “Room
monitor”.
L If the room monitor feature of the
destination handset is off or if that
handset is on the base unit, a busy tone
will be heard.
For your reference, a chart of all programmable functions is printed below. Details for each
item can be found on the corresponding pages. To program, press {MENU} (center of
joystick), push the joystick up, down, left, or right to scroll through the menu, and press
{SELECT} when the desired menu item or setting is displayed.
Important:
L Before programming, make sure the handset and base unit are not being used. The
handset must be operated near the base unit and while off the base unit or charger.
L You can also program features using “direct commands”—special codes that take you
directly to the feature you wish to program and allow you to select the desired setting
(page 46).
During programming:
L To exit programming, press {OFF} at any time.
L To go to next page, press {NEXT}.
L To go back to the top of the menu, press {TOP}.
L To go back to the previous menu, press {BACK}, or push the joystick left.
Monochrome display models: KX-TG5561 and KX-TGA550 only
Main menuSub-menu 1Sub-menu 2Page
Voice Mail
Q
Ringer setting
K
Phonebook
P
Function
M
Initial setting
N
Store VM access#
VM tone detect
Message alert–62
Ringer volume–49
Ringer tone–49
Customize ring–50
Ring color–51
––28
Voice enhancer–52
Customer support–53
Talking CallerID–55
Caller ID edit–55
Room monitor–41
LCD contrast–56
Key tone–56
Auto talk–56
Interrupt tone–56
*1
*1
–60
–60
For assistance, please visit http://www.panasonic.com/consumersupport43
Page 44
Programmable Settings
Main menuSub-menu 1Sub-menu 2Page
Initial setting
N
Set base unitRinger volume
Ringer tone
Interrupt tone
Room monitor
Talking CallerID
Set tel lineSet dial mode
Set flash time
Set line mode
RegistrationHS registration59
Deregistration58
Change language–56
Set date & time
O
Date and time
Time adjustment
*1
*1
Color display models: KX-TG5566, KX-TGA551, and KX-TGA552 only
*1 If you program these settings using one of the handsets, you will not need to program
the same item using another handset.
*2 KX-TGA551 does not support this feature.
*1
*1
*1
*1
*1
*1
*1
57
58
58
41
*1
58
18
57
57
–18
–59
For assistance, please visit http://www.panasonic.com/consumersupport45
Page 46
Programmable Settings
Programming via direct commands
You can also program features using “direct commands”—special codes that take you
directly to the feature you wish to program and allow you to select the desired setting.
There is no need to scroll through the unit’s menus.
Details of each feature can be found on the corresponding pages.
Important:
L Before programming, make sure the handset and base unit are not being used. The
handset must be operated near the base unit and while off the base unit or charger.
1 Press {MENU} (center of joystick), then press {#}.
Enter direct No.
:
2 Enter the desired feature code (shown below).
3 Enter the desired setting code (shown below).
L This step may vary depending on the feature being programmed.
4 Press {SAVE}.
5 Press {OFF} to exit programming mode.
Note:
L If the handset beeps 3 times, you entered an invalid code. Enter the correct code.
L If you make a mistake or enter the wrong code, press {OFF} then start again by
to select the desired volume.
L To turn the ringer off, push the joystick
down repeatedly until “Off ?” is
displayed.
5 Press {SAVE}.
Note:
L When the ringer volume is set to off, the
handset will not ring for outside calls.
The handset will ring at the low level for
intercom calls.
L When the ringer volume is set to off, the
handset will not announce caller names
(page 32).
Handset ringer tone
You can change the ringer tone heard
when an outside call is received. There are
3 tones, 4 melodies, and 2 songs.
Important:
L You can record songs for the handset
ringer tone from an audio device. See
“Recording songs from an audio device
for ringer tones” on page 50.
L Color display models (KX-TG5566 and
KX-TGA552 only):
You can download songs (in wave file
format) for the handset ringer tone from
a PC. For information on using this
feature, refer to the help section of the
GIGARANGE USB Utility software. If
you have not installed the GIGARANGE
USB Utility software, refer to the
included “Installation Guide for
GIGARANGE USB Utility” for details.
1 Press {MENU} (center of joystick).
2 Scroll to K, then press {SELECT}.
3 Scroll to “Ringer tone”, then press
{SELECT}.
4 To select a tone or melody, scroll to
“Tone & Melody”, then press
{SELECT}.
OR
To select a song, scroll to
“Customized ring”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired item.
L If the ringer volume has been turned
off, the handset will not ring.
6 Press {SAVE}, then press {OFF}.
Note:
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), select
a tone (Tone 1 to 3). If you select a
For assistance, please visit http://www.panasonic.com/consumersupport49
Page 50
Programmable Settings
melody or a song, you will not be able to
distinguish lines by their ringers.
L If you select a melody or a song, the
ringer will continue to sound for several
seconds if:
– the caller hangs up before you answer
Recording songs from an audio
device for ringer tones
(Customize ring)
You can record songs (max. 30 seconds
each) from an audio device by connecting
the included audio cable. These songs can
be assigned as the handset ringer tone
(page 49) and the ringer ID (page 33) for
phone numbers stored in the phonebook.
Important:
L If a call is received while the audio cable
is connected to the handset, disconnect
the audio cable from the handset and
answer the call, or you and the caller will
not hear each other’s voice.
L If a call is received while a song is being
recorded or played back, recording or
playback will stop automatically. If
recording, the partially recorded song
will be saved. The caller will hear the
song being played and you and the
caller will not be able to hear each
other’s voice until you disconnect the
audio cable from the handset.
1 Connect the audio device to the
handset using the included audio cable.
Audio device
(such as a stereo
component,
CD player, or PC)
Headphone
output, line
level output,
etc.
Example:
TGA551 only:
The total recording time is 90 seconds.
L KX-TG5566 and KX-TGA552 only:
Recorded songs are stored in the same
memory storage space as downloaded
pictures. If no pictures are stored in the
memory, the total recording time is about
7 minutes. Therefore, depending on the
data size of the pictures you
downloaded, the total recording time will
change. To confirm the handset memory
for songs and pictures, see page 52.
Playing back a song
1 Press {MENU} (center of joystick).
2 Scroll to K, then press {SELECT}.
3 Scroll to “Customize ring”, then
press {SELECT}.
4 Scroll to “Playback”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired song.
L If the erased song was assigned to
certain callers (Ringer ID, page 33), the
Ringer ID assignment will be canceled,
and the handset ringer tone (page 49)
will be used instead of that song.
Changing the name of a song
1 Press {MENU} (center of joystick).
2 Scroll to K, then press {SELECT}.
3 Scroll to “Customize ring”, then
press {SELECT}.
4 Scroll to “Rename”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired song.
6 Press {RENAME}.
7 Edit the name (max. 15 characters,
page 27).
8 Press {SAVE}, then press {OFF}.
Ring color
You can change the ringer indicator color
used when an outside call is received.
Select “Color1” (amber), “Color2”
(blue), “Color3” (green), or
“Multicolor”.
6 Press {PLAY}.
L The song will be replayed for 1
minute.
7 Press {STOP}, then press {OFF}.
Erasing a song
While the song is selected or playing,
press {ERASE} or {CLEAR}, then press
{YES}.
Note:
L If the erased song was used for the
handset ringer (page 49), “Tone 1”
(default) will be used instead of that
song.
For assistance, please visit http://www.panasonic.com/consumersupport51
1 Press {MENU} (center of joystick).
2 Scroll to K, then press {SELECT}.
3 Scroll to “Ring color”, then press
{SELECT}.
4 Push the joystick up or down repeatedly
to select the desired ringer indicator
color.
5 Press {SAVE}, then press {OFF}.
Page 52
Programmable Settings
Function M
1 Press {MENU} (center of joystick).
2 Scroll to M, then press {SELECT}.
Voice enhancer
You can turn the voice enhancer feature on
or off.
1 Press {MENU} (center of joystick).
2 Scroll to M, then press {SELECT}.
3 Scroll to “Voice enhancer”, then
press {SELECT}.
4 Push the joystick up or down repeatedly
to select “On” or “Off”.L When turned on, W will be
displayed.
5 Press {SAVE}, then press {OFF}.
Memory status (Color display
models only)
Important:
L Only the KX-TG5566 and KX-TGA552
support this feature.
You can confirm the amount of handset
memory used for your pictures, wallpaper
patterns, and songs.
A maximum of 126 individual files can be
stored in memory (in addition to the preset
pictures and songs).
Depending on the size of each file, the
number of files which can be stored will
decrease.
Memory usage
File typeQuantity
Wallpaper1 pattern1 %
Picture ID3 patterns1 %
Song
(customized
ring)
30 seconds 7 %
Memory
used
3 Scroll to “Memory status”, then press
{SELECT}.
Example:
47% of memory used
10 wallpaper patterns stored
6 pictures stored
5 songs stored
Total 21 files stored
to select “1 wallpaper”, “1 picture
ID”, or “1 Custom ring”, then press
{SELECT}.
4 Push the joystick up or down repeatedly
to select the desired item.
L To view the name of picture, press
{LIST}. To return to the picture, press
{VIEW}.
5 Press {ERASE}.
L To cancel erasing, press {NO}.
6 Press {YES}.
L To continue erasing additional data,
repeat from step 4.
7 Press {OFF}.
Erasing all pictures or songs
Customer support
The handset can display the Internet
address where you can download
operating instructions for this product
using your computer.
1 Press {MENU} (center of joystick).
2 Scroll to M, then press {SELECT}.
3 Scroll to “Customer support”, then
press {SELECT}.
L “www.panasonic.com/support”
will be displayed.
4 Press {OFF}.
1 Follow steps 1 to 3 of “Memory status”
on page 52.
2 Press {MENU} (center of joystick).
3 Push the joystick up or down repeatedly
to select “All wallpapers”, “All
picture ID”, or “All Custom
ring”, then press {SELECT}.
L To cancel erasing, press {NO}.
4 Press {YES}.
L To continue erasing additional data,
repeat from step 3.
5 Press {OFF}.
For assistance, please visit http://www.panasonic.com/consumersupport53
Page 54
Programmable Settings
Display setting L (Color
display models only)
Important:
L Only the KX-TG5566, KX-TGA551, and
KX-TGA552 support these features.
Wallpaper
You can select the “wallpaper” pattern
shown on the display in standby mode.
There are 3 preset patterns.
KX-TG5566 and KX-TGA552 only:
You can also download your original
pictures from a PC. Refer to the help
section of the GIGARANGE USB Utility
software for details. If you have not
installed the GIGARANGE USB Utility
software, refer to the included “Installation
Guide for GIGARANGE USB Utility” for
details.
L You cannot download pictures from a
PC to the KX-TGA551.
1 Press {MENU} (center of joystick).
2 Scroll to L, then press {SELECT}.
3 Scroll to “Wallpaper”, then press
{SELECT}.
4 Scroll to “Set picture”, then press
{SELECT}.
L To turn the wallpaper feature off,
select “Turn off”. The display color
will change to the color you selected
for color (see “Handset display color”
on page 55).
L For KX-TGA551 users, go to step 6.
5 To select a preset pattern, scroll to
“Fixed data”, then press {SELECT}.
OR
To select your original picture, scroll to
“User data”, then press {SELECT}.
messages, the selected wallpaper
pattern will not be displayed while the
handset is off the base unit or charger.
The display will indicate that you have
missed calls or new messages instead.
You can adjust the handset display
contrast. There are 6 levels.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “LCD contrast”, then press
{SELECT}.
4 Push the joystick up or down repeatedly
to select the desired setting.
5 Press {SAVE}, then press {OFF}.
Handset key tone
You can select whether or not key tones
are heard when keys are pressed.
Includes confirmation tones and error
tones.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Key tone”, then press
{SELECT}.
4 Push the joystick up or down repeatedly
to select “On” or “Off”.
5 Press {SAVE}, then press {OFF}.
3 Scroll to “Auto talk”, then press
{SELECT}.
4 Push the joystick up or down repeatedly
to select “On” or “Off”.
5 Press {SAVE}, then press {OFF}.
Note:
L If you subscribe to Caller ID service and
want to view the caller’s information on
the handset display after lifting up the
handset to answer a call, turn off this
feature.
Handset interrupt tone
This tone lets you know when you receive
a call while you are on an intercom call or
monitoring a room.
“2”: The tone will sound 2 times.
“On”: The tone will sound for as long as the
line rings.
“Off”: Turns this feature off.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Interrupt tone”, then
press {SELECT}.
4 Push the joystick up or down repeatedly
to select the desired setting.
5 Press {SAVE}, then press {OFF}.
Handset display language
You can select either “English” or
“Español” as the display language.
1 Press {MENU} (center of joystick).
Auto talk
When this feature is turned on, you can
answer a call by lifting the handset off the
base unit or charger without pressing
{C}.
read, press {MENU} {#} {1}{1}{0}{1}{SAVE} to change the display
language to English.
Flash time
The flash time depends on your telephone
exchange or host PBX.
You can select: “90ms” (milliseconds),
“100ms”, “110ms”, “250ms”, “300ms”,
“400ms”, “600ms”, or “700ms”.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Set tel line”, then press
{SELECT}.
4 Scroll to “Set flash time”, then
press {SELECT}.
5 Push the joystick up or down repeatedly
to select the desired setting.
6 Press {SAVE}, then press {OFF}.
Note:
L The setting should stay at 700 ms unless
pressing the soft key {FLASH} fails to
pick up the Call Waiting call.
L If the unit is connected via a PBX, certain
PBX functions (call transferring, etc.)
may not work correctly. Consult your
PBX supplier for the correct setting.
Line mode
The line mode is preset to “B” and
generally should not be adjusted. If
S on the handset is not displayed
and the IN USE indicator on the base unit
does not light properly when another
phone connected to the same line is in
use, the line mode selection is incorrect.
Set line mode to “A”.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Set tel line”, then press
{SELECT}.
4 Scroll to “Set line mode”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired setting.
6 Press {SAVE}, then press {OFF}.
Base unit settings
These features can be set by using the
handset.
Base unit ringer volume
You can also adjust the base unit ringer
volume from the base unit (page 26).
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Set base unit”, then press
{SELECT}.
4 Scroll to “Ringer volume”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired volume.
L To turn the ringer off, push the joystick
down repeatedly until “Off ?” is
displayed.
6 Press {SAVE}, then press {OFF}.
For assistance, please visit http://www.panasonic.com/consumersupport57
Page 58
Programmable Settings
Base unit ringer tone
You can also change the base unit ringer
tone from the base unit (page 26).
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Set base unit”, then press
{SELECT}.
4 Scroll to “Ringer tone”, then press
{SELECT}.
5 Push the joystick up or down repeatedly
to select the desired setting.
L If the ringer volume has been turned
off, the base unit will not ring.
6 Press {SAVE}, then press {OFF}.
Base unit interrupt tone
This tone lets you know when you receive
a call while you are on an intercom call or
monitoring a room.
“2”: The tone will sound 2 times.
“On”: The tone will sound for as long as the
line rings.
“Off”: Turns this feature off.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
Base unit Talking Caller ID
You can turn the Talking Caller ID feature
(page 32) on or off for the base unit.
1 Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Set base unit”, then press
{SELECT}.
4 Scroll to “Talking CallerID”, then
press {SELECT}.
5 Push the joystick up or down repeatedly
to select “On” or “Off”.
6 Press {SAVE}, then press {OFF}.
Canceling the handset
registration
If you no longer need to use the handset or
if you want to use the handset with a
different base unit of the same model, it is
necessary to cancel the handset’s
registration from the current base unit.
entered a wrong code. Enter “335”,
then press {OK}.
Programmable Settings
Set date & time O
Registering the handset
If you want to use the handset with a
different base unit of the same model,
register it to that base unit. The handset
will be given a new extension number of
that base unit.
Important:
L Before registering, make sure the base
unit and the other handsets are not
being used.
L Have the handset and base unit near
each other when registering the
handset.
L If you have already canceled the
handset registration at the previous
base unit, start from step 5.
1 Handset:
Press {MENU} (center of joystick).
2 Scroll to N, then press {SELECT}.
3 Scroll to “Registration”, then press
{SELECT}.
4 Scroll to “HS registration”, then
press {SELECT}.
Time adjustment (Caller ID
subscribers only)
Using this feature, the unit’s date and time
setting will be automatically adjusted when
caller information is received. To turn this
feature on, select “Caller ID[auto]”.
To turn off, select “Manual”.
1 Press {MENU} (center of joystick).
2 Scroll to O, then press {SELECT}.
3 Scroll to “Time adjustment”, then
press {SELECT}.
4 Push the joystick up or down repeatedly
to select “Manual” or “Caller
ID[auto]”.
5 Press {SAVE}, then press {OFF}.
Note:
L To use this feature, set the date and time
manually first (page 18).
5 Base unit:
Press and hold {INTERCOM} until the
CHARGE indicator flashes.
L After the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
6 Handset:
Press {OK} (right soft key), then wait
until the handset beeps.
L Registration is complete.
L The handset’s new extension number
(! to )) will be displayed.
For assistance, please visit http://www.panasonic.com/consumersupport59
Page 60
Voice Mail Service
Using Voice Mail service
Q
Voice Mail is an automatic answering
service offered by your telephone
company. If you subscribe to this service,
your telephone company’s Voice Mail
system can answer calls for you when you
are unavailable to answer the phone or
when your line is busy. Messages are
recorded by the telephone company, not
your telephone.
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Storing the Voice Mail (VM)
access number
In order to listen to your Voice Mail
messages, you must dial your telephone
company’s Voice Mail access number.
Once you have stored your Voice Mail
access number, you can dial it
automatically (page 61).
1 Press {MENU} (center of joystick).
2 Scroll to Q, then press {SELECT}.
3 Scroll to “Store VM access#”, then
press {SELECT}.
4 Enter your access number (max. 32
digits).
L To correct a digit, use the joystick to
move the cursor, then press
{CLEAR}. Enter the correct number.
L If a pause is required when dialing,
press {PAUSE} where needed (page
22).
5 Press {SAVE}, then press {OFF}.
Note:
L When storing your Voice Mail access
number and your mailbox password,
press {PAUSE} to add pauses (page
22) between the access number and the
password as necessary. Consult your
telephone company for the required
pause time.
Example:
1-222-333-4444
VM access
number
To erase the Voice Mail access number
Repeat steps 1 to 3, then press and hold
{CLEAR} until all digits are erased. Press
{SAVE}, then press {OFF}.
PPPP8888
Pauses Password
Voice Mail (VM) tone detection
Your telephone company sends special
signals (sometimes called “Voice Mail
tones” or “stutter tones”) to the unit to let
you know you have new Voice Mail
messages. If you hear a series of dial
tones followed by a continuous dial tone
after you press {C}, {s}, or {SP-PHONE}, you have new Voice Mail
messages. Minutes after you hang up a
call or after the phone stops ringing, your
unit will check the phone line to see if new
Voice Mail messages have been recorded.
Turn this feature off when:
– You do not subscribe to Voice Mail
service.
– Your telephone company does not send
Voice Mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is
required, consult your telephone company.
The unit will let you know that you have
new Voice Mail messages in the following
ways:
– The VM indicator on the base unit will
flash.
–“Voice Mail” will be displayed on the
handset.
– The message indicator on the handset
will flash slowly if message alert feature
is turned on.
Note:
L If your Voice Mail service uses Voice
Mail tones and the message is over 3
minutes long, the handset may not
indicate new messages.
L If your Voice Mail service uses Voice
Mail tones, the tones will be heard from
any phone connected to the same line. If
you want to use another phone to listen
to Voice Mail messages, you have to dial
your access number manually.
3 Press {OFF} when finished.
Note:
L If “Voice Mail” still remains on the
display even after you have listened to
new messages, turn it off by pressing
and holding {OFF} until the handset
beeps.
Listening to messages using the base
unit
1 Press {VM}.
L If the base unit beeps 3 times, the
Voice Mail access number has not
been stored. Store the number (page
60).
L The speakerphone will turn on.
2 Follow the pre-recorded instructions.
3 Press {SP-PHONE} when finished.
Note:
L If the VM indicator still flashes even after
you have listened to new messages,
turn it off by using the handset. Press
and hold {OFF} until the handset beeps.
Listening to messages using the
handset
1 Press {C} or {s}, then press {VM}
within 15 seconds.
L If {VM} is not displayed, the Voice
Mail access number has not been
stored. Store the number (page 60).
OR
Press {MENU} (center of the joystick),
then press {VM}.
L The speakerphone will turn on.
L If the handset beeps 3 times, the
Voice Mail access number has not
been stored. Store the number (page
60).
2 Follow the pre-recorded instructions.
For assistance, please visit http://www.panasonic.com/consumersupport61
Page 62
Voice Mail Service
Message alert
You can select whether or not the
message indicator on the handset will
flash when new messages have been
recorded.
You can hang the handset on your belt or
pocket using the included belt clip.
To attach the belt clip
To remove the belt clip
While pressing the top of the clip (1), pull
the right edge in the direction of the arrow
(2).
Headset (optional)
Connecting an optional headset to the
handset allows hands-free phone
conversations. Please use only a
Panasonic headset. See page 6 for
compatible headsets and ordering
information.
To connect an optional headset to the
handset
Headset jack
2
1
L Model shown is KX-TCA86.
Note:
L To switch to the speakerphone, press
{s}. To return to the headset, press
{C}.
For assistance, please visit http://www.panasonic.com/consumersupport63
Page 64
Useful Information
Wall mounting
The base unit can be mounted on a wall phone plate.
1 Connect the AC adaptor.
Fasten the AC adaptor cord.
2 Tuck the telephone line cord inside the wall mounting adaptor (1).
Connect the telephone line cord (2).
12
Hook
To power
outlet
3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base
If the unit detects a problem, one of the following messages will be displayed on the
handset.
Display messageCause & solution
BusyL The called handset or base unit is in use.
L Privacy mode is on for the call you tried to join (page
22).
L The handset you tried to copy phonebook items to is in
use.
L The handset you are calling is too far from the base unit.
DeniedL The room monitor feature is turned off on the
destination handset or base unit and the room cannot
be monitored (page 41).
L The called handset is on the base unit. The handset
must be off the base unit to be monitored.
Error!!L When you tried to register or deregister the handset, the
handset and the base unit could not link for some
reason, such as interference from electrical appliances.
Move the handset and the base unit away from the
electrical appliances and try again.
L If more than one handset is in use, you may not be able
to register/deregister. Try again later.
L Another handset tried to send phonebook items to you
but there was an error. Have the other handset user resend the items to you (page 30).
Error!!
All handsets
registered.
Maximum is 8.
---Incomplete--Tom Jones
555-765-4321
Phonebook full
(The name/number is an
example.)
L 8 handsets have already been registered to the base
unit. To cancel a handset’s registration, see page 58.
L You may have registered one of your handsets to
another base unit without deleting its registration to this
base unit. Erase the handset’s registration from the
base unit.
Base unit:
(1) Press and hold {INTERCOM} until the CHARGE
indicator flashes, and (2) Press and hold the handset’s
extension number {1} to {8} that you do not want for 5
seconds. A long beep sounds, then the handset
number is erased.
L When phonebook items were sent to another handset,
the handset’s phonebook memory was full and copying
stopped. Press {OFF} to exit. Erase items from another
handset’s phonebook (page 29). When phonebook
memory is available, you can copy all phonebook items
(page 30) or individual items one by one (page 30).
For assistance, please visit http://www.panasonic.com/consumersupport67
Page 68
Useful Information
Display messageCause & solution
---Incomplete--Tom Jones
555-765-4321
(The name/number is an
example.)
InvalidL There is no handset registered to the base unit
Invalid.
Please register
to the base unit
Memory fullL There is no space in memory to record new songs.
No items storedL Your phonebook or redial list is empty.
No link to base.
Move closer to
base, try again.
Not erasableL You cannot erase the preset song.
Phonebook fullL There is no space to store new items in the phonebook.
Please lift up and
try again.
System is busy.
Please try again
later.
L The destination handset is out of area.
L The destination handset user may have pressed {C}
or {s}.
matching the extension number you entered.
L You selected your own extension number.
L You cannot rename the preset song.
L The handset you tried to call has not been registered to
the base unit. Register the handset (page 59).
Erase unnecessary songs.
L Color display models (KX-TG5566 and KX-TGA552
only):
“User data” is empty. You can download your original
data for the wallpaper and picture ID from a PC. Refer
to the help section of the GIGARANGE USB Utility
software for details.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The handset’s registration may have been canceled.
Re-register the handset (page 59).
Erase unnecessary items (page 29).
L A handset button was pressed while the handset was
on the base unit or charger. Lift the handset and press
the button again.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Other units are in use and the system is busy. Try again
later.
L Another user is listening to messages. Try again later.
The unit does not work.L Make sure that the battery is installed correctly (page
12).
L Check the connections (page 11).
L Fully charge the battery (page 13).
L Clean the charge contacts and charge again (page 13).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 59).
L Re-install the battery (page 12) and fully charge it.
The display shows “No
link to base. Move
closer to base, try
again.” and an alarm
tone sounds.
I cannot hear a dial tone.LConfirm that the telephone line cord is connected (page
The handset displays the
incorrect time.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The handset’s registration may have been canceled.
Re-register the handset (page 59).
11).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
L The handset has lost communication with the base unit
(because the base unit’s AC adaptor is not connected
or the handset is out of range). Confirm that the base
unit’s AC adaptor is connected and move the handset
closer to the base unit.
Programmable settings
ProblemCause & solution
I cannot program items.L Programming is not possible while the handset and
base unit are being used.
L Do not pause for over 1 minute while programming.
L Move closer to the base unit.
While programming, the
handset starts to ring.
For assistance, please visit http://www.panasonic.com/consumersupport69
L A call is being received. Answer the call and start again
from the beginning after hanging up.
Page 70
Useful Information
ProblemCause & solution
I cannot record,
download, or erase
songs, and “Recharge battery” is displayed.
I cannot download or
erase pictures, and
“Recharge battery” is
displayed.
Making/answering calls, Intercom
ProblemCause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
The handset and base
unit do not ring.
I cannot make a call.L The dialing mode may be set incorrectly. Set the dial
I cannot redial by
pressing {REDIAL}.
I cannot have a
conversation using the
headset.
I cannot make long
distance calls.
I cannot page the
handset or base unit.
I cannot make a voice
announcement.
L The battery power is low. Fully charge the battery (page
13) and try again.
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 22).
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The ringer volume is turned off. Adjust it (page 26, 49).
mode (page 18) to match the type of telephone service
you have (tone or pulse).
L If the base unit or another handset is in use, you may
not be able to make a call. Try again later.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L If you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
L Make sure that an optional headset is connected
properly (page 63).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
L Make sure that you have long distance service.
L The called handset is too far from the base unit.
L The called unit is in use. Try again later.
The message indicator
on the handset flashes
slowly.
Phonebook
ProblemCause & solution
I cannot store an item in
the phonebook.
While storing an item in
the phonebook, the
handset starts to ring.
Copying stopped with an
item displayed.
The display exits the
phonebook while
searching.
L Another handset is already using this feature. Only one
handset can use this feature.
L If 3 handsets are on a conference call with an outside
party, this feature cannot be used by any of the
handsets.
L New messages have been recorded. Listen to the new
messages (page 61) or turn the message alert off (page
62).
L You cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode.
L Do not pause for over 1 minute while storing.
L A call is being received. Answer the call and start again
from the beginning after hanging up.
L The destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
L The handset automatically exits after 1 minute of
inactivity.
Useful Information
For assistance, please visit http://www.panasonic.com/consumersupport71
Page 72
Useful Information
Caller ID
ProblemCause & solution
The handset does not
display the caller’s name
and/or phone number.
The handset or base unit
does not announce the
displayed caller names.
The handset or base unit
does not announce the
displayed caller’s name
correctly.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
The display exits the
caller list while searching.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or wireless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 32).
L If a call is being transferred to you, the caller information
will not be displayed.
L Generally caller information is displayed from the 2nd
ring.
L The handset or base unit’s ringer volume is turned off.
Adjust it (page 26, 49).
L The Talking Caller ID feature is turned off. Turn it on
(page 55, 58).
L Caller names will usually be announced after the 2nd
ring.
L Name pronunciation may vary. This feature may not
pronounce all names correctly.
L The handset or base unit will announce each letter of
abbreviations, such as “Co.” and “Inc.”.
L Caller ID supports a name of up to 15 letters. If the
caller’s name has more than 15 letters, the name will
not be announced correctly.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 55).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 35).
L The handset automatically exits after 1 minute of
The 2nd caller’s
information is not
displayed during an
outside call. (The Call
Waiting Caller ID (CWID)
feature does not
function.)
The handset display does
not indicate that you have
new messages or missed
calls, even though you
do.
Battery recharge
ProblemCause & solution
“Recharge battery” is
displayed, 3 flashes or
the handset beeps
intermittently.
“Charge for 6 HRS”
and 4 are displayed
and the handset does not
work.
I charged the battery fully,
but “Recharge battery” is still
displayed and/or 3
continues to flash, or
“Charge for 6 HRS”
and 4 are displayed.
The CHARGE indicator
does not go out after the
battery has been charged.
The handset display is
blank.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
L If the wallpaper feature is turned on, the wallpaper
pattern is displayed when you press {OFF} 2 times. To
display “New message” or the number of missed calls
again, press {MENU} then {OFF}.
L Fully charge the battery (page 13).
L The battery has been discharged. Fully charge the
battery (page 13).
L Clean the charge contacts and charge again (page 13).
L The battery may need to be replaced (page 14). If you
install a new battery, fully charge it (page 13).
L This is normal.
L Confirm that the battery is properly installed.
L Fully charge the battery (page 13).
Useful Information
Power failure
ProblemCause & solution
The unit will not function.LThis product is not designed to make calls in the event
of a power failure. We recommend connecting a
standard telephone to the same telephone line in the
event that emergency calls need to be made during a
power failure (page 11).
For assistance, please visit http://www.panasonic.com/consumersupport73
Page 74
Useful Information
A
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.1B
plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with this product. It is
designed to be connected to a
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for this product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR
Section 68.316.
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
ny changes or modifications not
expressly approved by the party
responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
For assistance, please visit http://www.panasonic.com/consumersupport75
Page 76
Useful Information
FCC RF Exposure Warning:
This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements the
base unit must be installed and operated
with its antenna located 20 cm or more
between antenna and all person’s body
(excluding extremities of hands, wrist
and feet). The handset unit may be
carried and operated with only the
specific provided belt-clip. Other nontested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The base and handset units
must not be co-located or operated in
conjunction with any other antenna or
transmitter.
Responsible party:
Panasonic Corporation of North America
One Panasonic Way, Secaucus, New
Jersey 07094
Phone number: 1-800-211-PANA (7262)
FCC Warning (KX-TG5566 and KXTGA552 only):
To ensure compliance with FCC
emissions limits, use only the included
USB cable with the ferrite core when
connecting the unit to a computer.
Approx. height 96 mm x width 210 mm x
depth 157 mm (325/32" x 81/4" x 63/16")
Mass (Weight):
Approx. 399 g (0.88 lb.)
Power consumption:
Standby: Approx. 2.6 W
Maximum: Approx. 5.5 W
Power supply:
AC adaptor (120 V AC, 60 Hz)
Handset
Useful Information
L The illustrations in these instructions
may vary slightly from the actual
product.
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
5.76 GHz – 5.84 GHz
Dimensions:
Approx. height 173 mm x width 48 mm x
depth 33 mm (6
Mass (Weight):
Approx. 168 g (0.37 lb.)
Power supply:
Ni-MH battery (3.6 V, 830 mAh)
Security codes:
1,000,000
Note:
L Design and specifications are subject to
change without notice.
For assistance, please visit http://www.panasonic.com/consumersupport77
13
/16" x 17/8" x 15/16")
Page 78
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
✄
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product during the Limited Warranty period. This Limited Warranty
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).
This Limited Warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This Limited Warranty is extended only to the original
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/consumersupport 79
Page 80
Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than a Factory Servicenter or other Authorized Servicer, or damage
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product;
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.