Panasonic kx-tg403 Operation Manual

Operating Instructions
Digital Cordless Phone
Model No.
KX-TG403SK
Digital Cordless Answering System
Model No.
KX-TG433SK
Before initial use, see “Getting Started” on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future reference.
Consulte “Guía Rápida Española”, página 44.
For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 1 2013/12/10 20:01:03
Introduction
Model composition .......................................3
Accessory information ..................................3
Important Information
For your safety .............................................5
Important safety instructions ........................6
For best performance ...................................6
Other information .........................................7
Specifications ...............................................8
Getting Started
Setting up .....................................................9
Controls ......................................................11
Display icons ..............................................12
Language settings ......................................12
Date and time .............................................13
Recording your greeting message .............13
Other settings .............................................13
Making/Answering Calls
Making calls ...............................................14
Answering calls ..........................................14
Useful features during a call
.......................15
Intercom .....................................................16
Phonebook
Phonebook .................................................17
Speed dial ..................................................19
Programming
Menu list .....................................................20
Alarm ..........................................................24
Silent mode ................................................24
Call block ....................................................25
Other programming ....................................26
Registering a unit .......................................26
Caller ID Service
Using Caller ID service ...............................27
Caller list ....................................................27
Answering System
Answering system ......................................29
Turning the answering system on/off .........29
Greeting message ......................................29
Listening to messages ...............................30
Remote operation .......................................31
Answering system settings .........................32
Useful Information
Voice mail service ......................................34
Wall mounting (Charger only) ....................35
Error messages ..........................................36
Troubleshooting .........................................37
FCC and other information .........................42
Guía Rápida Española
Guía Rápida Española ...............................44
Appendix
Customer services .....................................48
Warranty (For United States and Puerto
Rico) ...........................................................49
Index
Index...........................................................51
2

Table of Contents

TG403_433SK_OI_(en-en)_1211_ver.020.pdf 2 2013/12/10 20:01:04

Model composition

Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGC210 s
eries
KX-TG403SK KX-TGC210 KX-TGCA21 3
KX-TGC220 s
eries
KX-TG433SK KX-TGC220 KX-TGCA21 3

Accessory information

Supplied accessories
No. Accessory item/Order number Quantity
A AC adaptor/PNLV226Z 1 B Telephone line cord/PQJA10075Z 1 C Rechargeable batteries/HHR-4DPA 6 D
Handset cover
*
1
/PNYNTGCA20SR
3
E Charger/PNLC1055ZS 2
*1 The handset cover comes attached to the handset.
A B C D E
Additional/replacement accessories
P
lease contact your nearest Panasonic dealer for sales information (page 48).
Accessory item Order number
Rechargeable b
atteries
HHR-4DPA
*
1
R To order, please visit
http://www.panasonic.com/batterystore
Battery type: –
Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor KX-J66
Range extender
KX-TGA405
*
2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
For assistance, please visit http://www.panasonic.com/help
3

Introduction

TG403_433SK_OI_(en-en)_1211_ver.020.pdf 3 2013/12/10 20:01:04
*2 By installing this unit, you can extend the range of your phone system to include areas
w
here reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGDA20
You can expand your phone system by r
egistering optional handsets (6 max.) to a
single base unit. R Optional handset is a different design from
that of the supplied handsets.
R You cannot purchase the supplied handset
(KX-TGCA21) separately.
4
For assistance, please visit http://www.panasonic.com/help
Introduction
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 4 2013/12/10 20:01:04

For your safety

T
o prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
R U
se only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://www.panasonic.com/contactinfo
R Unplug from power outlets and never touch
the inside of the product if its casing has been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R T
o prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
R Do not place or use this product near
automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
R D
o not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.
Operating safeguards
R U
nplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
R Do not disassemble the product. R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
R C
onsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
For assistance, please visit http://www.panasonic.com/help
5

Important Information

TG403_433SK_OI_(en-en)_1211_ver.020.pdf 5 2013/12/10 20:01:04
R T
his product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R W
e recommend using the batteries noted
on page 3. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries. R Do not open or mutilate the batteries.
Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is r
ecyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.
Important safety i
nstructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise
T
he base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free
communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances such as
TVs, radios, personal computers, wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
6
For assistance, please visit http://www.panasonic.com/help
Important Information
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 6 2013/12/10 20:01:04
R I
f the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
Environment
R K
eep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature, and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care
R W
ipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.

Other information

C
AUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used batteries according to the instructions.
Notice for product disposal, transfer, o
r return
R This product can store your private/
confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Notice
ENERGY STAR
A
s an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
For assistance, please visit http://www.panasonic.com/help
7
Important Information
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 7 2013/12/10 20:01:04

Specifications

R S
tandard:
DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.6 W Maximum: Approx. 3.2 W
Base unit*2:
Standby: Approx. 0.7 W Maximum: Approx. 3.5 W
Charger:
Standby: Approx. 0.1 W Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry) *1 KX-TG403SK *2 KX-TG433SK
8
For assistance, please visit http://www.panasonic.com/help
Important Information
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 8 2013/12/10 20:01:04

Setting up

Connections
n
Base unit
Connect the AC adaptor to the unit by p
ressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power o
utlet. Connect the telephone line cord to the u
nit, then to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is r
equired if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226.
3
4
5
4
1
2
n
Charger
Connect the AC adaptor to the power o
utlet.
1
Battery installation
R U
SE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R D
o NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
R F
ollow the directions on the display to set
up the unit.
For assistance, please visit http://www.panasonic.com/help
9

Getting Started

TG403_433SK_OI_(en-en)_1211_ver.020.pdf 9 2013/12/10 20:01:04
Battery charging
Charge for about 7 hours.
R Confirm Charging is displayed (1). R W
hen the batteries are fully charged,
Fully charged” is displayed.
11
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
During a power failure
T
he unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 3).
Note for battery installation
R U
se the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 6.
Note for battery charging
R I
t is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery p
erformance (supplied batteries)
Operation Operating time
In continuous use
8 hours max.
*
1
Not in use (standby)
4 days max.
*
1
*1 If eco mode is on.
N
ote:
R Actual battery performance depends on
usage and ambient environment.
Intelligent eco mode
T
his feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.
R When this feature is activated,
is
d
isplayed.
R Eco mode is turned off when the clarity
booster is activated (page 15).
10
For assistance, please visit http://www.panasonic.com/help
Getting Started
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 10 2013/12/10 20:01:04

Controls

Handset
A
B
A
C
J
K
H
B
G
A
D
E
F
I
Speaker M N
(TALK)
Dial keypad (*:
TONE)
MZN (
SP-PHONE: Speakerphone) Microphone Receiver Display MO
FFN
MF
LASHNMCALL WAITN
MI
NTERCOMN
Charge contacts
n C
ontrol type
S
oft keys
The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
N
avigator key
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
(Volume: MDN
or MCN): Adjust the
receiver or speaker volume while talking.
MFN
: View the phonebook entry.
MEN
REDIAL: View the redial list.
MCN CID (Caller ID): View the caller list.
Base unit
n K
X-TG403SK
A B
Charge contacts
M /LOCATORN R Y
ou can locate a misplaced handset
by pressing MLOCATORN.
For assistance, please visit http://www.panasonic.com/help
11
Getting Started
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 11 2013/12/10 20:01:04
n K
X-TG433SK
A
E
BC
DFGHI
Charge contacts Speaker
MjN/M
kN VOL.: (Volume up/down)
MA
NSWER ON/OFFN
ANSWER ON/OFF indicator M N
(PLAY/STOP)
Message indicator M N
(Repeat)
M N (Skip) ME
RASEN
ML
OCATORN
R You can locate a misplaced handset
by pressing MLOCATORN.

Display icons

Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use. R W
hen flashing:
The call is put on hold.
R When flashing rapidly: An
incoming call is now being received.
Eco mode is on. (page 10)
Item Meaning
Z Speakerphone is on.
(
page 14)
Ringer volume is off. (page 14)
Silent mode is on. (page 24)
Call sharing mode is off. (
page 23)
Alarm is on. (page 24)
Handset number
Battery level
Blocked call (page 25)
Clarity booster is on. (page 15)
In use
Answering system is being u
sed by another handset or the
base unit.
*1
Line in u
se
Someone is using the line.
*1 KX-TG433SK

Language settings

Display language
Y
ou can select either English” or Español as the display language. The default setting is English”.
1 MMENUN#110 2 MbN: Select the desired setting. a
MSAVEN
3 MOFFN
Voice guidance language
Available for:
K
X-TG433SK
You can select either English” or Español as the voice guidance language
12
For assistance, please visit http://www.panasonic.com/help
Getting Started
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 12 2013/12/10 20:01:04
of the answering system. The default setting is
E
nglish”.
1 MMENUN#112 2 MbN: Select the desired setting. 3 MSAVEN a MOFFN

Date and time

1 MM
ENUN#101
2 Enter the current month, date, and year
by selecting 2 digits for each. Example: July 15, 2014 07 15 14
3 MOKN 4 Enter the current hour and minute
(12-hour clock format) by selecting 2 digits for each. Example: 9:30 09 30
5 *: Select “AM” or “PM”. 6 MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

Recording your greeting message

Available for:
K
X-TG433SK
You can record your own greeting message i
nstead of using a pre-recorded greeting
message. See page 29 for details.
1 MMENUN#302 2 MbN: “Yes” a MSELECTN 3 Record a greeting message. a MSTOPN
a MOFFN

Other settings

Dialing mode
I
f you cannot make calls, change this setting according to your telephone line service. The default setting is Tone”.
Tone: For tone dial service.Pulse: For rotary/pulse dial service.
1 MMENUN#120 2 MbN: Select the desired setting. 3 MSAVEN a MOFFN
For assistance, please visit http://www.panasonic.com/help
13
Getting Started
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 13 2013/12/10 20:01:04

Making calls

1 L
ift the handset and dial the phone
number.
R To correct a digit, press MCLEARN.
2 M
N
3 W
hen you finish talking, press MOFFN or
place the handset on the base unit or charger.
Using the speakerphone
1 D
ial the phone number and press MZN.
2 When you finish talking, press MOFFN.
Note:
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker v
olume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
T
he last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1 MEN REDIAL 2 MbN: Select the desired phone number. 3 M
N
Erasing a number in the redial list
1 MEN
REDIAL
2 MbN: Select the desired phone number.
a MERASEN
3 MbN: “Yes” a MSELECTN a MOFFN
Pause (for PBX/long distance service u
sers)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 19).
Example: I
f you need to dial the line access number “9” when making outside calls with a PBX:
1 9 a MDN (Pause) 2 Dial the phone number. a M
N
N
ote:
R A 3.5 second pause is inserted each time
you press MDN (Pause) on the handset.

Answering calls

1 Lift the handset and press M N
or M
N
w
hen the unit rings.
2 When you finish talking, press MOFFN or
place the handset on the base unit or
charger. Any key answer: You can answer the call by pressing any dial key. Auto talk: You can answer calls simply by lifting the handset (page 22). Temporary handset ringer off: You can turn the ringer off temporarily by pressing M
N.
Adjusting the handset ringer volume
P
ress MDN or MCN repeatedly to select the
desired volume while ringing.
Adjusting the base unit ringer volume
Available for:
K
X-TG433SK
Press MjN or MkN repeatedly to select the desired volume. R To turn the ringer off, press and hold MkN
until the unit beeps.
14
For assistance, please visit http://www.panasonic.com/help

Making/Answering Calls

TG403_433SK_OI_(en-en)_1211_ver.020.pdf 14 2013/12/10 20:01:04
Useful features during a c
all
Hold
1 P
ress MMENUN during an outside call.
2 MbN: “Hold” a MSELECTN 3 To release hold, press M
N.
N
ote:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 P
ress MMUTEN during a call.
2 To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Flash
MF
LASHN allows you to use the special
features of your host PBX such as transferring an extension call, or accessing optional telephone services.
Note:
R To change the flash time, see page 23.
For call waiting or Call Waiting C
aller ID service users
To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd
caller’s information is displayed on the handset that is in use after you hear the call waiting tone.
1 P
ress MCALL WAITN to answer the 2nd
call.
2 To switch between calls, press MCALL
WAITN.
Note:
R Please contact your service provider/
telephone company for details and availability of this service in your area.
Temporary tone dialing (for r
otary/pulse service users)
Press * (TONE) before entering access numbers which require tone dialing.
Handset clarity booster
T
his feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.
R When this feature is turned on,
is
d
isplayed.
Call share
Y
ou can join an existing outside call. To join the conversation, press M
N
when
the other unit is on an outside call.
Note:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2 extensions. (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call sharing mode off (page 23).
Transferring calls, conference c
alls
Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets.
1 During an outside call, press
MINTERCOMN. When 3 or more handsets are registered:
For assistance, please visit http://www.panasonic.com/help
15
Making/Answering Calls
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 15 2013/12/10 20:01:04
MbN: S
elect the desired unit. a MSELECTN
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N
to return to the outside
call.
3 To complete the transfer:
Press MOFFN. To establish a conference call:
MMENUN a MbN: Conf.” a MSELECTN R To leave the conference, press MOFFN.
The other 2 parties can continue the conversation.
R To put the outside call on hold:
MMENUN a MbN: Hold” a MSELECTN To resume the conference: MMENUN a MbN: Conf.” a MSELECTN
R To cancel the conference: MMENUN a
MbN: Stop conference a MSELECTN
You can continue the conversation with the outside caller.

Intercom

I
ntercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To answer the call with the handset, press
MOFFN, then press M
N.
Making an intercom call
1 MI
NTERCOMN.
When 3 or more handsets are registered: MbN: Select the desired unit. a MSELECTN
2 When you finish talking, press MOFFN.
Answering an intercom call
1 P
ress MINTERCOMN or M
N
to answer
the page.
2 W
hen you finish talking, press MOFFN.
16
For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TG403_433SK_OI_(en-en)_1211_ver.020.pdf 16 2013/12/10 20:01:04
Loading...
+ 36 hidden pages