Panasonic KX-TG2352PW, KX-TG2352W User Manual

Preparation Basic Operation Advanced Operation Useful Information

2.4GHz Expandable Cordless Phone System

Operating Instructions

Model No. KX-TG2352PW

KX-TG2352W

Pulse-or-tone dialing capability

Model shown is KX-TG2352W.

PLEASE READ BEFORE USE AND SAVE.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

Charge the battery for about 15 hours before initial use.

Caller ID Compatible

2

If you want to add one more handset to the system, please purchase
the optional handset KX-TGA230B, KX-TGA230PW or KX-TGA230W.

The charger is included. To order, contact your dealer or call
1-800-211-PANA(7262) to locate a dealer.

Thank you for purchasing your new Panasonic cordless telephone.

Please read IMPORTANT SAFETY INSTRUCTIONS on page
62 before use. Read and understand all instructions.

Attach your purchase receipt here.

Caller ID and Call Waiting Service and Voice Mail Service, where
available, are telephone company services. After subscribing to Caller ID,
this phone will display a caller’s name and phone number. Call Waiting
Caller ID, which displays a second caller’s name and phone number while
the user is on the phone line with the first caller, requires a subscription to
both Caller ID with Name and Call Waiting Service. After subscribing to
Voice Mail Service, “Voice mail” will be displayed on the handset when

there are new messages left in the voice mail box at phone company.

Energy Star:

As an ENERGY STAR®Partner, Panasonic
has determined that this product meets the

ENERGY STAR guidelines for energy

efficiency. ENERGY STAR is a U.S.
registered mark.

Accessories (included) For extra orders, call 1-800-332-5368.

Belt Clip (p. 11)

Order No.
PQKE10352Z5
(Pearl White)
PQKE10352Z2
(White)

two

Battery (p. 9, 53)

Order No.
N4HHGMB00001 or
N4HHGMB00005 (HHR-P103)

two

Handset Cover
(p. 9, 53)

Order No.

PQKK10131Z6

(Pearl White)
PQKK10131Z2 (White)

two

AC Adaptor for base
unit (p. 8)

Order No. PQLV10Z

(PQLV10)

one

Charger Unit (p. 8)
Charger Order No.

PQLV30017ZPW (Pearl White)
PQLV30017ZW (White)

AC Adaptor Order No.

PQLV2Z (PQLV2)

one

Telephone Line
Cord (p. 8)

Order No.
PQJA10075Z

one

For Best Performance

3

For assistance, please call: 1-800-211-PANA(7262)For assistance, please call: 1-800-211-PANA(7262)

Battery Charge

A rechargeable Ni-MH battery powers
the handset. Charge the battery for
about 15 hours before initial use (p. 9).

Base Unit Location/Noise

Calls are transmitted between the base unit and the handset using
wireless radio waves. For maximum distance and noise-free operation,
the recommended base unit location is:

Note:

While using the handset:

•If you are near a microwave oven which is being used, noise may be heard from

the receiver or the speaker. Move away from the microwave oven and closer to
the base unit.

•If you use the handset near another cordless phone’s base unit, noise may be

heard. Move away from the other cordless phone’s base unit and closer to your
base unit.

Away from electrical appliances
such as a TV, personal computer or
another cordless phone.

In a HIGH and CENTRAL location
with no obstructions such as walls.

Raise the
antenna.

AND

Contents

4

Preparation

Location of Controls .......................................................................... 6

Installation .......................................................................................... 8

Connections ...................................................................................... 8

Installing the Battery in the Handset ................................................. 9

Battery Charge .................................................................................. 9

Belt Clip...............................................................................................11

Optional Headset................................................................................11

Programmable Settings .....................................................................12

Programming Guidelines...................................................................12

Function Menu Table ........................................................................13

Dialing Mode .....................................................................................14

Line Mode .........................................................................................15

Auto Talk Feature .............................................................................16

Ringer Volume ..................................................................................17

LCD Contrast ....................................................................................18

Registration for Additional Handsets...............................................19

Basic Operation

Making Calls .......................................................................................20

Answering Calls .................................................................................24

Caller ID Service .................................................................................25

Using the Caller List...........................................................................26

Viewing the Caller List ......................................................................26

Calling Back from the Caller List.......................................................27

Editing the Caller’s Phone Number...................................................28

The Caller ID Number Auto Edit Feature..........................................29

Storing Caller List Information in the Directory .................................30

Erasing Caller List Information..........................................................31

Advanced Operation

Directory..............................................................................................32

Storing Names and Numbers ...........................................................32

Dialing from the Directory..................................................................35

Editing................................................................................................36

Erasing ..............................................................................................37

Intercom ..............................................................................................38

Making Intercom Calls.......................................................................38

Answering Intercom Calls .................................................................39

Transferring a Call..............................................................................40

Conference..........................................................................................41

Call Share............................................................................................41

Voice Mail Service ..............................................................................42

Storing a Voice Mail Access Number ...............................................42

Setting the Voice Mail (VM) Tone Detection .....................................44

Listening to Voice Mail Messages .....................................................45

Special Features.................................................................................46

Temporary Tone Dialing (For Rotary or Pulse Service Users) ........46

Muting Your Conversation.................................................................46

Handset Locator................................................................................46

For Call Waiting Service Users .........................................................47

How to Use the PAUSE Button

(For PBX Line/Long Distance Calls)...............................................47

FLASH Button ...................................................................................48

Ringer Tone ......................................................................................49

Incoming Call Tone ...........................................................................49

Useful Information

Wall Mounting.....................................................................................50

Adding Another Phone ......................................................................52

Battery Replacement..........................................................................53

Canceling Registration/Re-registration............................................54

Canceling the Handset Registration .................................................54

Re-registering the Handset ...............................................................55

If the Following Appear......................................................................56

Troubleshooting .................................................................................58

Important Safety Instructions

..............................................................62

FCC and Other Information ...............................................................64

Specifications .....................................................................................67

Index ....................................................................................................68

Warranty ..............................................................................................69

5

Preparation Basic Operation Advanced Operation Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Charger unit

CHARGE Indicator (p. 9)

Charge Contacts (p. 10)

CH

A

RG

E

GE

EX

PAN

DAB

LE TO

3

6

Location of Controls

Base unit

CHARGECHARGE

IN

U

S

E

IN USE

H

O

LD

HOLD

1

2

3

H

A

N

D

S

E

HANDSET

LO

C

T LOCA

TORTOR

INTINTERCOMERCOM

1

2

3

H

A

N

D

SE

HANDSET

LO

C

T LOCA

TORTOR

AL

L

CHARGE Indicator (p. 9)

HANDSET LOCATOR

Buttons

(

(ALL), (1)to(3)) (p. 19, 46)

IN USE/HOLD Indicator
(p. 23, 24)

Charge Contacts
(p. 10)

Antenna

Hook (p. 50)

7

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Handset

CALLCALLW

A

ITIT

CLEARCLEAR

S

P

-

PH

O

NE

INTERCOMINTERCOM

RE

DIA

L

REDIAL

FUNCTIONFUNCTION

T

O

NE

TONE

TALKALK

E

D

I

T

HOLDHOLD

O

F

F

OFF

FLASHASH

MUMUT

E

P

A

USEUSE

2

3

4

5

6

1

7

8

0

9

Back side

Speaker

Antenna

Display

(MUTE/FUNCTION)

Button (p. 12, 46)

(FLASH/

CALL!WAIT

) Button

(p. 47, 48)

(OFF) Button

(p. 12, 20, 26, 33)

(HOLD/INTERCOM/CLEAR)

Button
(p. 23, 31, 37, 38, 40)

(PAUSE/REDIAL) Button

(p. 22, 47)

(*) (TONE) Button (p. 46)

Headset Jack (p. 11)

Microphone

(TALK) Button
(p. 20, 24)

(Speakerphone)
Button (p. 21, 24)

Charge Contacts (p. 10)

Receiver

(see below)

Navigator Key
( , , , )

How to use the Navigator key

This key has four active areas that are indicated by arrows.

•Pressing the up and down arrows allows you to scroll

through a list of settings, the Caller List and your personal
directory. The up and down arrows are also used to adjust
the ringer volume and the receiver/speaker volume.

•Pressing the right and left arrows allows you to enter the

directory list and to move the cursor when entering
directory items.

•The right arrow is also used to select your menu choices.

Throughout these Operating Instructions, the Navigator key is indicated by
the arrows Ö, Ñ, Ü or á.

8

Fasten the cords to prevent
them from being disconnected.

AC Adaptor

Telephone
Line Cord

Power Outlet
(AC 120 V, 60 Hz)

Single-Line Telephone Jack
(RJ11C)

Hook

Hooks

Raise the
antenna.

Installation

Connections

Base unit

Charger unit

•USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z).

•The AC adaptor must remain connected at all times. (It is normal for the adaptor

to feel warm during use.)

•To connect a standard telephone on the same line, see page 52.

•If your unit is connected to a PBX which does not support Caller ID and voice

mail services, you cannot access those services.

Power Outlet
(AC 120 V, 60 Hz)

AC Adaptor

• USE ONLY WITH Panasonic AC ADAPTOR PQLV2 (Order No. PQLV2Z).

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to

feel warm during use.)

9

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Installing the Battery in the Handset

I

nsert the battery into the handset as shown, matching the correct polarity

(#). Press the battery down until it

fits securely

into the compartment ($).

When finished, close the cover.

CHARGE Indicator

CHARGE Indicator

OR

AND

Battery Charge

Place the handsets on the base unit and the charger, then charge for
about 15 hours before initial use.

•The CHARGE indicator on the base unit or the

charger will light, a beep will sound and
“Charging” will be displayed on the handset.

•Each handset’s extension number is shown in the

top right of its display (“[1]” or “[2]”)

(p. 19).

•You can charge either handset on the base unit

or the charger.

[1]

Charging

[2]

Charging

1

2

Display prompt Battery strength

10

Recharge

Recharge the battery when:
—“Recharge” is displayed on the handset,
—“ ” flashes on the display, or
—the handset beeps intermittently while it is in use.

•If you DO NOT recharge the handset battery for more than 15 minutes, the

display will continually indicate “Recharge” and/or

“” will flash when the

handset is lifted off the base unit or the charger.

•If the battery has been discharged, the handset will display “Charge for 15h”

when you place the handset on the base unit or the charger. The handset will not
work. Keep charging until fully charged.

Battery information

After your Panasonic battery is fully charged (p. 9):

Recharge

Needs to be recharged.

Battery strength

You can check the battery strength on the handset display.
The battery strength is as shown in the chart below.

Fully charged

Medium

Low

(flashing)

Up to 7 days

Operation Operating time

While in use (TALK)

Up to 4 hours

While not in use (Standby)

•The battery operating time may be shortened depending on usage conditions

and ambient temperature.

•Clean the charge contacts of the handset, the base unit and the charger

with a soft, dry cloth once a month. Clean more often if the unit is subject
to grease, dust or high humidity. Otherwise the battery may not charge

properly.

•If the battery is fully charged, you do not have to place the handset on the base

unit or the charger until “Recharge” is displayed and/or “ ” flashes. This
will maximize the battery life.

•The battery cannot be overcharged.

Installation

11

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Optional Headset

H

Plugging a headset into the handset allows a hands-free phone
conversation. Please use only the Panasonic KX-TCA88 headset. To
order, call the accessories telephone number on page 2.

Connecting the optional headset to the handset

Open the headset jack cover, and connect the optional headset to the
headset jack as shown below.

To switch to the speakerphone while using the headset:

Press . To return to the headset, press .

Belt Clip

You can hang the handset on your belt or pocket using the belt clip.

To attach the belt clip To remove the belt clip

Headset Jack

12

Programmable Settings

How to select a function item from the menu

Make sure the unit is not being used and the handset is lifted off the
base unit.

1. Press (MUTE/FUNCTION).

•The main menu is displayed (p. 13).

2. You can scroll through the menu by pressing

Ö or Ñ. Scroll to the desired item by

pressing Ö or Ñ.

3. Press á to select the item.

4. If the item has a sub-menu I, it will be

displayed. Select the sub-menu item by
pressing Ö or Ñ, and press á.
If the sub-menu I item has the sub-menu II, it
will be displayed. Select the sub-menu II item
in the same way.

5. You can then select the desired setting by
pressing Ö or Ñ.

6. To save the setting, press á (Save key).

•When programming is complete, a confirmation

tone sounds. The display will return to the main
menu or the sub-menu I or the sub-menu II
(if the function item is in the sub-menu I or in the
sub-menu II). You can continue programming
other items. To exit the menu, press (OFF).

Ex. Ringer tone setting

--------------

H

Save directory
V.M. access

V.M. access

H

Ringer setting
Initial set

Ringer volume

H

Ringer tone
Incoming call

Ringer tone

:1

GF H

=Save

Navigator key has four
active areas that are
indicated by arrows. The
key is indicated by the
arrows Ñ, Ö, Ü or
á in the Operating
Instructions.

(MUTE/FUNCTION)

(OFF)

Programming Guidelines

This unit has programmable functions. Most of them are selected from the
function menu on the display (p. 13).

13

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Useful information:

•“---------------” indicates the beginning or the end of the function menu.

•You can go back to the previous display by pressing Ü except when entering

characters or numbers. To return to the main menu from the sub-menu I or sub­menu II, press Ü.

•You can exit the programming mode any time by pressing (OFF).

•If you do not press any buttons for 60 seconds, the handset will exit the

programming mode.

•If the unit detects a problem, an error message will be displayed (p. 56).

•If you program the dialing mode, the flash time, the line mode or the voice mail

feature using one of the handsets, you will not need to program the same
function using the other handsets.

Function Menu Table

You can use the following functions to customize your unit. After pressing

(MUTE/FUNCTION), the main menu is displayed. Most items in the main

menu have a sub-menu I. The sub-menu I is shown after selecting the
item in the main menu. If the sub-menu I item has the sub-menu II, it will
be displayed after selecting that sub-menu I item. See the corresponding
pages for function details.

Save directory

p. 33

Ringer setting

Initial set

p. 17

p. 49

Ringer volume

Ringer tone

p. 18

LCD contrast

p. 16

Auto talk

p. 29

Caller ID edit

Set tel line

HS register

p. 14

Set dial mode

p. 48

Set flash time

p. 15

Set line mode

Voice mail

p. 44

VM tone detect

p. 43

Save VM acces#

p. 55

Registration

p. 54

Deregistration

Main menu Sub-menu I Sub-menu II

p. 45

V.M. access

p. 49

Incoming call

14

Dialing Mode

If you have touch tone service, set to “Tone”. If rotary or pulse service is
used, set to “Pulse”. Your phone comes from the factory set to “Tone”.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ.

3

Press á.

4

Scroll to “Set tel line” by pressing Ö
or Ñ.

5

Press á.

6

Press á at “Set dial mode”.

•The current setting is displayed.

7

Select “Pulse” or “Tone” by pressing Ö or

Ñ.

8

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF)

.

--------------

H

Save directory
V.M. access

Ringer setting

H

Initial set

--------------

--------------

H

LCD contrast
Auto talk

Caller ID edit

H

Set tel line
Voice mail

--------------

H

Set dial mode
Set flash time

Set dial mode

:Tone

GF H

=Save

Set dial mode

:Pulse

GF H

=Save

Set dial mode

:Pulse

Programmable Settings

15

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Line Mode

The line mode is preset at the factory to “B”. Generally leave the line
mode to “B”. If a change of the line mode setting is required by our
customer call center or serviceman, change the line mode to “A”.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ, and press á.

3

Scroll to “Set tel line” by pressing Ö
or Ñ.

4

Press á.

5

Scroll to “Set line mode” by pressing Ö
or Ñ.

6

Press á.

•The current setting is displayed.

7

Select “A” or “B” by pressing Ö or Ñ.

8

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF)

.

--------------

H

Save directory
V.M. access

Ringer setting

H

Initial set

--------------

Caller ID edit

H

Set tel line
Voice mail

--------------

H

Set dial mode
Set flash time

Set flash time

H

Set line mode

--------------

Set line mode

:B

GF H

=Save

Set line mode

:A

GF H

=Save

Set line mode

:A

16

Auto Talk Feature

The Auto Talk feature allows you to answer a call by lifting the handset off
the base unit or the charger without pressing or . If you want to
use this feature, turn the feature ON by programming. Your phone comes
from the factory set to OFF.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ.

3

Press á.

4

Scroll to “Auto talk” by pressing Ö or

Ñ.

5

Press á.

•The current setting is displayed.

6

Select “On” or “Off” by pressing Ö or Ñ.

7

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF)

.

•In order to view Caller ID information after you lift up the handset to answer a call,

leave the Auto Talk feature OFF.

--------------

H

Save directory
V.M. access

Ringer setting

H

Initial set

--------------

--------------

H

LCD contrast
Auto talk

LCD contrast

H

Auto talk
Caller ID edit

Auto talk

:Off

GF H

=Save

Auto talk

:On

GF H

=Save

Auto talk

:On

Programmable Settings

17

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Ringer volume
Low High

GF H

=Save

Ringer volume

Low High

Ringer Volume

You can program the handset ringer volume to HIGH, MEDIUM, LOW or
OFF. If set to OFF, the handset will not ring for external calls, and for
internal calls it will ring at the LOW level. Your phone comes from the
factory set to HIGH.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Ringer setting” by
pressing Ö or Ñ, and press á.

3

Press á at “Ringer volume”.

4

Select the desired volume by
pressing Ö or Ñ.

•Each time you press Ö or Ñ, the

volume will change and ring.

•To turn the ringer OFF:

press Ö repeatedly until “Off ?” is
displayed.

5

Press á (Save key).

•A beep sounds.

To turn the ringer ON:

Press Ñ in step 4.

•The ringer will sound at the LOW level.

•You can exit the programming mode any time by pressing (OFF).

•If set to OFF, “Ringer off” will be displayed while the handset is not in use.

•If you have received new calls, “Ringer off” will not be displayed but

“Received calls” will be displayed while the handset is not in use.
“Ringer off” will be displayed for about 5 seconds after completing operations
or lifting the handset from the base unit or the charger.

•You can also select the ringer volume while an external call is being received.

Press Ö or Ñ while the handset is just ringing.

•You can change the ringer tone for external calls. See page 49.

HIGH

MEDIUM

OFF

Ringer volume

Low High

Ringer volume

Off ?

LOW

Ñ

Ñ

Ñ

Ö

Ö

Ö

V.M. access

H

Ringer setting
Initial set

--------------

H

Ringer volume
Ringer tone

18

LCD Contrast

You can program the handset LCD contrast (6 levels). Your phone comes
from the factory set to level 3.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ, and press á.

3

Press á at “LCD contrast”.

4

Select the desired contrast by pressing Ö
or Ñ.

•Each time you press Ö or Ñ, the LCD

contrast will change.

•The number of steps shows the LCD

contrast level.

5

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF)

.

Level 6

Level 4

Level 1

Ringer setting

H

Initial set

--------------

--------------

H

LCD contrast
Auto talk

LCD contrast
Low High

GF H

=Save

LCD contrast
Low High

LCD contrast
Low High

Programmable Settings

2

Handset:

#Press á.

$Wait until a long beep sounds and the

display shows the registered number.
The registration will be then complete.

•The registered number “[1]”to “[3]” is shown

on the top right of the display.

19

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Registration for Additional Handsets

KX-TG2352PW/KX-TG2352W KX-TGA230B,

KX-TGA230PW
OR
KX-TGA230W

KX-TG2352PW/KX-TG2352W includes two handsets with the base unit.
You can expand the system by adding up to 1 optional handset to the
system. A maximum of 3 handsets can be registered at the base unit. At
most 3 extensions (3 handsets or 2 handsets and base unit) can operate
at a time. But during a conference call (p. 41), only 2 handsets can be
used. If the 3rd handset tries to join, its LCD displays “Busy” and it will
not join the conversation.

The included handsets are pre-registered at the factory and assigned
the extension number 1 and 2. You do not need to register these
handsets which has “[1]” and “[2]” on the display.

If you purchase an optional handset, you must register it at the base unit.
A handset will be assigned the extension number 3 at registration. The 3rd
handset is displayed “[3]”.
The model numbers of the optional handsets are KX-TGA230B,
KX-TGA230PW and KX-TGA230W. To order, contact your dealer or call
1-800-211-PANA(7262)

to locate a dealer.

Make sure the base unit and the other handsets are not being used.
Registration must be completed within 1 minute.

The handset display shows the instructions as
shown on the right.

1

Base unit:
Press and hold HANDSET LOCATOR

(ALL) until the CHARGE indicator flashes.

Press [ALL] on
base for 3 sec,
then press [H].

Handset

Registering

Ex. Extension number 3

Handset [3]

Registered

[3]

20

Making Calls

(OFF)

Microphone

(PAUSE/REDIAL)

(HOLD/INTERCOM/CLEAR)

Display

Receiver

Back side

Speaker

1

Press .

2

Dial a phone number.

•The dialed number is displayed.

•After a few seconds, the display will show the

length of the call and the battery strength.

3

To hang up, press (OFF) or place the
handset on the base unit or the charger.

•When a handset is engaged in an outside call, “Line in use” is shown on the

display of other handsets.

Talk

Talk

1112222

Talk

00-00-00

Off

00-01-08

•You can stop registration by pressing (OFF) on the handset and pressing

HANDSET LOCATOR (ALL) on the base unit.

•After you register an additional handset to the base unit, please confirm that the

other (first one and second one) pre-registered handsets display “Talk” by
pressing . If one of the handsets does not display “Talk”, re-register that
handset to the base unit.

Registration for Additional Handsets

To re-register a handset to a different base unit of the same model, see pages
54 and 55.

21

Basic Operation

For assistance, please call: 1-800-211-PANA(7262)

To have a hands-free phone conversation
(Using Digital Duplex Speakerphone)

1

Press .

2

Dial a phone number.

•The dialed number is displayed.

•After a few seconds, the display will show the

length of the call and the battery strength.

3

When the other party answers, talk into the
microphone.

4

To hang up, press (OFF) or place the
handset on the base unit or the charger.

Hands-free Digital Duplex Speakerphone

For best performance, please note the following:

•Talk alternately with the caller in a quiet room.

•If the other party has difficulty hearing you, press Ö to decrease the speaker

volume.

•If the other party’s voice from the speaker cuts in/out during a conversation,

press Ö to decrease the speaker volume.

•While talking using , you can switch to the hands-free phone

conversation by pressing . To switch back to the receiver, press .

SP-phone

SP-phone

1112222

SP-phone

00-00-00

Off

00-01-08

22

To dial after confirming the entered number

1

Dial a phone number.

•If you misdial, press

(HOLD/INTERCOM/CLEAR). One digit is
erased. Dial the correct phone number.

•To cancel, press

(OFF)

.

2

Press .
OR
To have a hands-free phone conversation,
press , and when the other party
answers, talk into the microphone.

•After a few seconds, the display will show the

length of the call and the battery strength.

3

To hang up, press (OFF) or place the
handset on the base unit or the charger.

To redial the last number dialed on the handset

Press or and press (PAUSE/REDIAL).

To redial using the redial list (Memory Redial)

The last 5 phone numbers dialed with the handset are stored in the redial
list.

1. Press (PAUSE/REDIAL).

•The last number dialed is displayed.

2. Scroll to the desired number by pressing Ö
or Ñ.

•You can also scroll through the list by pressing

(PAUSE/REDIAL).

•To exit the list, press

(OFF).

3. Press or .

•To erase an item, repeat steps 1 and 2, and press (HOLD/INTERCOM/CLEAR).

•If “No items stored” is displayed, the list is empty.

Ex. was pressed.

Talk

3334444

333-4444

GF

Redial list1

3334444

Making Calls

23

Basic Operation

For assistance, please call: 1-800-211-PANA(7262)

To put a call on hold

Press (HOLD/INTERCOM/CLEAR) twice.

•The IN USE/HOLD indicator light flashes, “Hold” is

displayed and the call is put on hold.

•To transfer the call to another handset, see page 40.

•If a call is kept holding for 6 minutes, an alarm tone will start to sound. After 4

additional minutes on hold the call will be disconnected.

•When you put on hold the call, “Line on hold” is shown on the display of other

handsets.

To release the hold

Press or .

•Another handset user can also release the hold by pressing or .

•If another phone is connected on the same line (p. 52), you can also release the

hold by lifting its handset.

Hold [1]

To adjust the receiver volume (HIGH, MEDIUM or LOW) or
speaker volume (6 levels) while talking

To increase, press Ñ.
To decrease, press Ö.

•Each time you press Ö or Ñ, the volume level will

change.

•The number of steps indicates the volume level.

•The display will return to the length of the call.

Backlit LCD display

The lighted handset display will stay on for a few seconds after pressing a
handset button, lifting the handset off the base unit or the charger,
hanging up a call, leaving the programming mode or ending the intercom.

Lighted handset keypad

The handset dialing buttons will light when you press a button, lift the
handset off the base unit or the charger, or when a call is received.
The lights will go out a few seconds after pressing a button, lifting the
handset, answering a call, hanging up a call, leaving the programming
mode or ending the intercom.

Ex. Receiver volume: High

Speaker volume: Level 6

Loud
Low High

GF

When a call is received, the unit rings and “Incoming call” is displayed
on the handset and the IN USE/HOLD indicator flashes quickly on the
base unit.
If you subscribe to a Caller ID service, the calling party information will be
displayed after the first ring (p. 25). In order to view the Caller ID
information, please wait until the second ring to answer a call.

1

Press .

•You can also answer a call by pressing any

dialing button (0) to (9), (*) or (#) (Any Key Talk).

OR
Press , and when the other party

answers, talk into the microphone.

2

To hang up, press (OFF).

Auto Talk

If you set the Auto Talk feature to ON (p. 16),
you can answer a call by lifting the handset
off the base unit or the charger without
pressing or .

24

Answering Calls

Microphone

(OFF)

25

Basic Operation

For assistance, please call: 1-800-211-PANA(7262)

Caller ID Service

This unit is compatible with a Caller ID service offered by your telephone
company. If you subscribe to a Caller ID service, the calling party’s
information will be shown on the handset after the first ring.

The handset can record information of up to 30 different callers, including
the time and date received and the number of times called, in the Caller
List. The Caller List information is sorted by the most recent to the oldest
call. When the 31st call is received, the first call is deleted.

Using the list, you can automatically call back a caller. You can store the
callers’ names and numbers from the Caller List into the directory.
If you subscribe to both Caller ID and Call Waiting services, when a
second call is received while talking, the new caller’s name and phone
number will be displayed (p. 47).

How caller information is displayed when a call is
received

•Caller information cannot be displayed in the following cases:

•—If the caller dialed from an area which does not provide a Caller ID service, the

display will show “Out of area”.

•—If the caller has requested not to display his/her information, the display will

show “Private caller”.

•If your unit is connected to a PBX which does not support Caller ID services, you

cannot access those services.

•The name display service may not be available in some areas. For further

information, please contact your telephone company.

•If the handset has lost communication with the base unit when a call is received,

the caller information will not be recorded in the Caller List.

The handset display shows the
caller’s name and phone number
after the first ring.

•After you answer the call, the display

will show the length of the call.

ROBINSON,TINA

1-000-222-3333

1

Press Ö or Ñ to enter the Caller List.

•The display will show, for example, the

following.

2

To search from the most recent call,
press Ö.
To search from the oldest call, press Ñ.

•To scroll between callers, press Ö or Ñ.

3

To exit the list, press (OFF).

26

Using the Caller List

Caller list

2 new calls

GF H

=Directory

SMITH,JACK
1-222-333-4444

3:10P JUN10

•If “No items stored” is displayed, the Caller List is empty.

•

If there is no name information for a caller, the display will only show the phone number.

•After viewing all of the new call entries in the Caller List, “Received calls” will

disappear.

•Once new calls have been checked, “√” will be added to caller information.

•Each handset has the Caller List individually. If you checked the Caller List on

your handset, Caller List information in the other handsets will remain still NEW
and “√” will not be added.

•In step 1, you can go to the directory list by pressing á (p. 35).

•

If you do not press any buttons for 60 seconds, the handset will exit the Caller List.

Viewing the Caller List

To check who has called, follow the steps below.

Make sure the unit is not being used and the handset is lifted off the
base unit.

(OFF)

[1]

Received calls

Handset on the base unit

[1]

Received calls

G

Handset off the base unit

If you have received new calls, “Received calls” will be displayed
while the handset is not in use.

27

Basic Operation

For assistance, please call: 1-800-211-PANA(7262)

TURNER,CINDY
1-234-456-7890
11:20A JAN12 ✕3

What “√” means

When the display shows “√”, you have already
viewed this calling information, answered the call
or called back the caller. If the same caller calls
again, the call entry with “√” will be replaced with
the new call entry.

If a caller calls more than once

The number of times the same caller called is
displayed (✕2 to ✕9). The date and time of the
most recent call will be recorded. After checking,
✕2 to ✕9 will be replaced with “√”.

Calling Back from the Caller List

1

Press Ö or Ñ to enter the Caller List.

2

Scroll to the desired caller by pressing Ö
or Ñ.

3

Press or .

•The displayed phone number is dialed

automatically.

•In some cases, you may have to edit the number before dialing (p. 28).

(Ex. You may have to delete “1” and the area code.)

•If a phone number is not displayed in the caller information, you cannot call back

that caller.

Ex. The caller called 3

times.

Ex. Talk mode

SMITH,JACK
1-222-333-4444

3:10P JUN10 √

Caller list

3 new calls

GF H

=Directory

TURNER,CINDY
1-234-456-7890
11:20A JAN12 ✕3

Talk

12344567890

28

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press Ö or Ñ to enter the Caller List.

2

Scroll to the desired caller by pressing

Ö or Ñ.

3

Press á.

4

Press á (Yes key) at “Edit”.

5

Press á (Edit key) to select a
pattern.

•Each time you press á, the number is

rearranged into one of 3 patterns.

a

b –

c 1 – –

•The order in which patterns a–c

are displayed depends on how
the telephone number is displayed in step 2.

6

After editing the number, you can continue with calling back or storing
procedures.
To call back, press or (p. 27).
To store the number in the directory, press Ö (Next key) and press

á (Save key). (If the caller has no name information, see page 30,

from step 3.)

Phone no.Area code

Phone no.Area code

Phone no.

PARKER,FRED
1-234-321-5555
11:20A JAN12 √

PARKER,FRED
1-234-321-5555

G

=Next

H

=Edit

H

Edit
Save directory

GF H

=Yes

Caller list

5 new calls

GF H

=Directory

a

321-5555

G

=Next

H

=Edit

b

234-321-5555

G

=Next

H

=Edit

c

1-234-321-5555

G

=Next

H

=Edit

Editing the Caller’s Phone Number

You can edit a phone number into one of 3 patterns to call back or store it
into the directory.

The Caller ID Number Auto Edit Feature (p. 29)
This feature will allow the unit to edit a Caller ID number into one of 3
patterns you desired for you automatically in the Caller List. For details
and activation please see page 29.

Using the Caller List

Make sure the unit is not being used and the handset is lifted off the base unit.

1. Press (MUTE/FUNCTION).

2. Scroll to “Initial set” by pressing Ö or Ñ,
and press á.

3. Scroll to “Caller ID edit” by pressing

Ö or Ñ, and press á.

4. Select “On” or “Off” by pressing Ö or Ñ.

5. Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•When the feature is set to OFF, the unit will still be able to display Caller ID, like

regular Caller ID telephone, but the in-coming Caller ID number will not be edited
by pattern and by area codes.

29

Basic Operation

For assistance, please call: 1-800-211-PANA(7262)

Ringer setting

H

Initial set

--------------

Auto talk

H

Caller ID edit
Set tel line

The Caller ID Number Auto Edit Feature

There are 3 patterns of phone number (a, b, and c on p. 28). This
feature allows your phone to automatically edit an in-coming Caller ID
number into one pattern you preferred, and displays the Caller ID number
with that pattern on the handset automatically.

After this feature is activated, Caller ID numbers coming from considered
area codes (201, for example), from which the Caller ID numbers have
been chosen to follow the desired pattern (7 digit pattern, for example),
will be automatically edited from other patterns (11 digit pattern, for
example) into the same pattern you have previously selected (which is 7
digit pattern, in the example).

Up to 4 area codes are allowed for this feature for patterns a, b and c
(p. 28).

To activate this feature, you must (1) set this feature to on, and (2) make
an out-going call from Caller List (p. 27) with a number which has one of 3
patterns that you have edited with considered area code, and that you
prefer to be followed by future Caller ID numbers, so that in the future all
the Caller ID numbers coming from the same area code will be displayed
in the same pattern.

The Caller ID number Auto Edit feature is preset to ON at factory.

•If you fail to reach your destination when making the call, the phone number you

dialed might have an incorrect pattern, please edit the phone number with
another pattern (p. 28).

For example, if you move to another area, you may need to turn this
feature to OFF to erase previously edited area codes. Then, if still need,
you may activate this feature again.

Auto edit

:On

GF H

=Save

30

Storing Caller List Information in the Directory

You can store phone numbers that are in the Caller List into the directory.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press Ö or Ñ to enter the Caller List.

2

Scroll to the caller you want to store in
the directory by pressing Ö or Ñ, and
press á.

•If the number requires editing, see page 28.

3

Scroll to “Save directory” by pressing

Ö or Ñ, and press á.

•A beep sounds.

•

To continue storing other items, repeat from
step 2.

•To exit the programming mode, press (OFF).

If there is no name information for the
caller, “Enter name” will be displayed.

a) If a name is not required, press Ö

(Next key) and press á (Save key).

b) If a name is required, enter the name

(p. 34). When finished, press Ö
(Next key) and press á (Save key).

•A beep sounds.

•

To continue storing other items, repeat from
step 2.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF).

•If the display shows “Directory full” in step 3, press (OFF) to exit the list.

To erase other stored items from the directory, see page 37.

•You cannot store caller information in the directory if a phone number is not

displayed.

TURNER,CINDY
1-234-456-7890
11:20A JAN12 ✕3

Caller list

10 new calls

GF H

=Directory

H

Edit
Save directory

GF H

=Yes

Edit

H

Save directory

GF H

=Yes

Enter name

IH G

=Next

Enter name
CINDY TURNER

IH G

=Next

CINDY TURNER
1-234-456-7890

TURNER,CINDY
1-234-456-7890

Using the Caller List

31

Basic Operation

For assistance, please call: 1-800-211-PANA(7262)

1

Press Ö or Ñ to enter the Caller List.

2

Scroll to the caller you want to erase from
the Caller List by pressing Ö or Ñ.

3

Press (HOLD/INTERCOM/CLEAR).

•A beep sounds and the information is erased.

•To erase other items, repeat from step 2.

•To exit the Caller List, press (OFF).

To erase all entries in the Caller List

Before erasing all entries, make sure that “0 new call” is displayed.

1

Press Ö or Ñ to enter the Caller List.

2

Press (HOLD/INTERCOM/CLEAR).

•To stop erasing, press Ü (No key).

3

Press (HOLD/INTERCOM/CLEAR).

•A beep sounds and all entries are erased.

Erasing Caller List Information

After checking the Caller List, you can erase some or all of the entries.

Make sure the unit is not being used and the handset is lifted off the
base unit.

To erase a specific caller from the Caller List

REAGAN,TOM
1-888-777-6666
12:20A JAN12 √

Clear

Caller list

10 new calls

GF H

=Directory

All clear

Caller list

0 new call

GF H

=Directory

All clear?

I

=No CLEAR=Yes

32

Directory

You can store up to 30 names and phone numbers in the directory using
the handset. All of the directory items are sorted by the first word in
alphabetical order. You can make a call by selecting a name on the
handset display.
Each handset has the directory list individually.

Storing Names and Numbers

Make sure the unit is not being used and the handset is lifted off the
base unit.

The dialing buttons can
be used to enter letters
and symbols.

(OFF)

(MUTE/FUNCTION)

, , ,

(HOLD/INTERCOM/CLEAR)

33

Advanced Operation

For assistance, please call: 1-800-211-PANA(7262)

1

Press (MUTE/FUNCTION).

2

Press á at “Save directory”.

•The display shows the number of stored items

in the directory.

3

Enter a name, up to 15 characters with the
dialing buttons, ((0) to (9)) (p. 34).

•If a name is not required, press Ö (Next key)

and go to step 5.

•To move the cursor, press Ü or á.

4

Press Ö (Next key).

5

Enter a phone number, up to 22 digits.

•Each time you press

(HOLD/INTERCOM/CLEAR), a digit is erased.
To erase all of the digits, press and hold
(HOLD/INTERCOM/CLEAR).

•To move the cursor, press Ü or á.

6

Press Ö (Next key).

•If you want to change the name or number, press

Ñ (Edit key) to reach the desired display and
change it.

7

Press á (Save key).

•A beep sounds.

•

To continue storing other items, repeat from step 2.

•To exit the programming mode, press (OFF).

•If a pause is required for dialing, (PAUSE/REDIAL) can be stored in a phone

number counting as one digit in step 5.

•You can exit the programming mode any time by pressing (OFF)

.

•If the display shows “Directory full” in step 2, the display will return to step

1, press (OFF) to exit the programming mode. To erase other stored items from
the directory, see page 37.

--------------

H

Save directory
V.M. access

Enter name
Tom Jones

IH G

=Next

Directory

10 items

Enter name

IH G

=Next

Enter phone no.

0987654321

IH G

=Next

Tom Jones
098-765-4321

F

=Edit

H

=Save

Tom Jones
098-765-4321

34

Selecting characters to enter names

The handset dialing buttons ((0) to (9)) can be used to enter letters and
symbols. The letters are printed on the dialing buttons. Pressing each
button selects a character as shown below.

(HOLD/INTERCOM/CLEAR) erases characters.

For example, to enter “Tom Jones”:

1. Press (8) four times.

2. Press (6) three times, then press á.

3. Press (6) once, then press á twice.

4. Press (5) four times, press (6) three times,
then press á.

5. Press (6) twice, press (3) twice, then
press (7) four times.

If you make a mistake while entering a name:

Press Ü or á to move the cursor to the incorrect character, press

(HOLD/INTERCOM/CLEAR) to delete and enter the correct character. Each

time you press (HOLD/INTERCOM/CLEAR) a character is erased. To erase
all characters, press and hold (HOLD/INTERCOM/CLEAR).

Directory

0

Blank

1234567891011

#&’ ( ) , –. /1

abc ABC2

def DEF3

ghi GHI 4
jklJKL5

mn o MNO6

pqr sPQRS7

tuvTUV8

wxyzWXYZ9

Number of times key is pressed

Keys

Ü

á

Moves the cursor to the left.

Moves the cursor to the right. (To enter another character using the
same number key, move the cursor to the next space.)

Tom Jo

Tom

To

Tom Jones

T

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(0)

KeysIndexKeys

Index

M, N, O, 6
P, Q, R, S, 7
T, U, V, 8
W, X, Y, Z, 9
0, Blank

Dialing from the Directory

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press Ü or á to enter the directory list.

•The display shows the number of stored items

in the directory.

2

Scroll to the desired item by
pressing Ö or Ñ.

.

•All directory items are stored in the order

shown on the right.

To search for a name by initial:

#

Press the dialing button for the first
letter of the desired name until any
name with the same initial is displayed
(see the Index table below).

Ex. To find “Frank”, press (3)

repeatedly until the first item under
“F” is displayed.

$

Press Ö repeatedly until the name
is displayed.

3

Press or .

•The number is dialed automatically.

•If “No items stored” is displayed in step 1, the directory list is empty.

•You can leave the directory list any time by pressing (OFF).

•In step 1, you can go to the Caller List by pressing á (p. 26).

35

Advanced Operation

For assistance, please call: 1-800-211-PANA(7262)

Directory list

30 items

GF H

=Caller

Frank
098-765-4321

Other symbols, 1
A, B, C, 2
D, E, F, 3
G, H, I, 4
J, K, L, 5

(1)
(2)
(3)
(4)
(5)

(6)
(7)
(8)
(9)
(0)

Index table

Alphabet letter

Symbol (excluding # and # )

Telephone number

(If no name is stored)

Number

# and #

Press Ö.

Press Ñ.

12344567890

IH G

=Next

Editing

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press Ü or á to enter the directory list.

2

Scroll to the directory item you want to
change by pressing Ö or Ñ, and press

á.

•To search for the item by initial, see page 35.

3

Edit the name using the dialing buttons,
up to 15 characters.

•To move the cursor, press Üorá.

•If you do not need to change the name, press

Ö

(Next key) and

go to step 5.

4

Press Ö (Next key).

5

Add a number to the current number.

•If you do not need to change the number, press

Ö (Next key) and go to step 7.

•Each time you press

(HOLD/INTERCOM/CLEAR), a digit is erased.
To erase all digits, press and hold
(HOLD/INTERCOM/CLEAR).

•To move the cursor, press Ü or á.

6

Press Ö (Next key).

•If you want to change the name or number, press

Ñ

(Edit key) to reach the desired display and

change it.

7

When finished, press á (Save key).

•A beep sounds.

•To continue editing other items, repeat from

step 2.

•To exit the directory list, press (OFF).

•You can exit the edit mode any time by pressing (OFF).

36

Directory

Jane Walker
1-234-456-7890

Jane
456-7890

Enter name
Jane Walker

IH G

=Next

4567890

IH G

=Next

Enter name
Jane

IH G

=Next

Jane Walker
1-234-456-7890

F

=Edit

H

=Save

37

Advanced Operation

For assistance, please call: 1-800-211-PANA(7262)

Erasing

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press Ü or á to enter the directory list.

2

Scroll to the directory item that you want to
erase by pressing Ö or Ñ.

•To search for the item by initial, see page 35.

3

Press (HOLD/INTERCOM/CLEAR).

•To stop erasing, press Ü (No key).

4

Press (HOLD/INTERCOM/CLEAR).

•A beep sounds and the item is erased.

•To erase other items, repeat from step 2.

•To exit the directory list, press (OFF).

•You can exit the directory list any time by pressing (OFF).

Helen
1-234-567-8901

Clear?

I

=No CLEAR=Yes

Clear

38

A 2-way intercom is possible between two handsets.
The handset included with the base unit has the extension number 1 and
2 which has “[1]” and “[2]” on the display. An additional handset is
assigned the extension number 3 at registration (p. 19). The 3rd handset
is displayed “[3]”.

Making Intercom Calls

1

Press (HOLD/INTERCOM/CLEAR).

2

To page another handset,
enter the extension number using the dialing
button ((1) to (3)).

•The destination handset will ring for 1 minute.

•To stop paging, press (OFF).

3

When the paged party answers, talk into
the handset.

•

You can switch to the speaker by pressing .
To switch back to the receiver, press .

4

To end the intercom, press (OFF).

During an intercom call:

•If you have difficulty hearing the other party, decrease the speaker volume by

pressing Ö.

•If an incoming call is being received, you will hear two tones (incoming call

tone, p. 49) and the IN USE/HOLD indicator on the base unit will flash
quickly. To answer, press (OFF) and press or .

•If the handset detects a problem, an error message will be displayed (p. 56).

Intercom

Ex. Calling Handset 2

Press
handset#[1-3]

Calling [2]

Intercom

00-00-03

Off

00-00-50

39

For assistance, please call: 1-800-211-PANA(7262)

Answering Intercom Calls

When an intercom call is being received, the
handset rings and the display shows the calling
extension.

Press , or (HOLD/INTERCOM/CLEAR).

•You can also answer the call by pressing any dialing

button (0) to (9), (*) or (#) (Any Key Talk).

To end the intercom, press (OFF) or place the
handset on the base unit or the charger.

Auto Talk:

If you set the Auto Talk feature to ON (p. 16), you can answer a call by
lifting the handset off the base unit or the charger without pressing ,

or (HOLD/INTERCOM/CLEAR).

•When the ringer volume is off (p. 17), the handset will ring at the LOW level for

internal calls.

•You cannot change the ringer tone for internal calls.

Intercom

00-00-03

Ex. Handset 2 calling

Call from [2]

Advanced Operation

40

Transferring a Call

You can transfer an external call between two handsets.

To transfer a call from the handset

1

During a call, press (HOLD/INTERCOM/CLEAR).

•The IN USE/HOLD indicator flashes and the call

is put on hold.

2

To page another handset, enter the
extension number using the dialing button
((1) to (3)).

3

If required, wait for the paged party to
answer, and you can announce the transfer.
If not required, go to step 4.

•If the paged party does not answer, press or

to return to the outside call.

4

To complete the transfer, press (OFF).

To answer from another handset a transferred call:
–If the paging party announces the transfer,

the calling extension is displayed. Press ,

or (HOLD/INTERCOM/CLEAR) to

answer the page.

•After the paging party hangs up the call, you can

talk to the outside caller.

–If the paging party hangs up before you

answer the page, “Incoming call” is

displayed.

Press or to take the

transferred call.

Ex. Calling Handset 2

Line on hold.
Press handset#
to transfer:1-3

Hold
Calling [2]

Intercom hold

I

=Conference

00-00-05

Call from [1]

Incoming call

•Any users can take a transferred call by pressing or .

•If you do not announce the transfer and if the paged party does not answer

within 60 seconds after you hang up, the transferred call will be returned to you
with ringing. If you still do not answer the caller’s call within 4 minutes, the call
will be disconnected. You may answer the caller by pressing or
before or during the ringing.

Call Share

This feature allows the handset to join the existing external call. A handset
user can join another handset user’s conversation.

To join a conversation (Call Share)

Press or .

•

A maximum of three parties including the outside party can join a conversation, if
all other extensions are not being used.
Ex. While the handset is engaged in an external call, another extension can join the

conversation. In that event, the 3rd handset cannot join the conversation.

41

For assistance, please call: 1-800-211-PANA(7262)

Conference

While you are talking with an outside caller, you can make a conference
call with your handset and another handset.

Ex. A conference call with Handset 1 and 2.

1

During a call, press (HOLD/INTERCOM/CLEAR).

•The IN USE/HOLD indicator flashes and the call

is put on hold.

2

To page another handset, enter the
extension number using the dialing button
((1) to (3)).

3

When the paged party answers,
press Ü (Conference) on your handset to
make a conference call.

•To leave the conference, press (OFF). The two

other parties can continue the conversation.

•

During a conference, the outside call can be placed on hold by pressing

(HOLD/INTERCOM/CLEAR)

on the handset. Internal communications between
extensions are not suspended. Only the person who placed the call on hold can
resume the full conference; press

Ü

on the handset.

Ex. Calling Handset 2

Line on hold.
Press handset#
to transfer:1-3

Hold
Calling [2]

Ex. Intercom hold with

Handset 1

Intercom hold

I

=Conference

00-00-05

Conference

00-00-05

Advanced Operation

Conference

00-00-05

42

Voice Mail Service

Voice mail service is an electronic on-line answering system offered by
your telephone company. After subscribing, the voice mail system can
answer calls automatically for you when your line is busy or if calls are not
answered, and caller can leave their messages at the voice mail box
virtually located at the telephone company. After the voice mail box has
received messages, “Voice mail” will be displayed on the handset.
To use this feature, you must first store your access number.

Storing a Voice Mail Access Number

Make sure the unit is not being used and the handset is lifted off the
base unit.

(HOLD/INTERCOM/CLEAR)

, ,

(OFF)

(MUTE/FUNCTION)

43

For assistance, please call: 1-800-211-PANA(7262)

*

For quick access to your voice mail box, you may add pauses between your
voice mail box access number and your mail box password in step 5.

EX. 1-222-333-4444 PPPP 8888

Your voice mail box access number Your mail box password

Pauses

Pressing (PAUSE/REDIAL) once creates a 3.5 second delay and counts as
one digit. The delay time depends on a telephone company.

1

Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ, and press á.

3

Scroll to “Voice mail” by pressing Ö or

Ñ, and press á.

4

Scroll to “Save VM acces#” by pressing

Ö or Ñ, and press á.

5

Enter your access number, up to 32 digits.

•You may enter pauses*(see below).

•Each time you press

(HOLD/INTERCOM/CLEAR), a digit is erased.
To erase all digits, press and hold
(HOLD/INTERCOM/CLEAR).

6

Press Ö (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

1234567PPP890

G

=Save

1234567PPP890

•You can exit the programming mode any time by pressing (OFF).

VM tone detect

H

Save VM acces#

--------------

Ringer setting

H

Initial set

--------------

Set tel line

H

Voice mail
HS register

To erase a stored number

Repeat steps 1 through 5 \ Press and hold (HOLD/INTERCOM/CLEAR)
until all of the digits are erased \ Ö (Save key).

•A beep sounds.

Advanced Operation

1

Press (MUTE/FUNCTION) and scroll to
“Initial set” by pressing Ö or Ñ, and
press á.

2

Scroll to “Voice mail” by pressing Ö or

Ñ, and press á.

3

Press á at “VM tone detect”.

•The current setting is displayed.

4

Select “On” or “Off” by pressing Ö or Ñ.

5

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF).

44

VM tone detect

:On

GF H

=Save

VM tone detect

:On

Voice Mail Service

Setting the Voice Mail (VM) Tone Detection

Your telephone company sends special signals (Voice mail tones) to
activate the voice mail display. Press or to listen to the dial
tone. If you hear a series of dial tones followed by a continuous dial tone,
this is indication that a new message was recorded. Your phone comes
set to detect these tones (set to “On”). Minutes after you hang up or after
the phone stops ringing, your unit will seize the phone line and check if a
message has been recorded. If a new message was recorded at your
telephone company, “Voice mail” will be displayed on the handset.
Set this programming to “Off” when:
—you do not subscribe to a voice mail service,
—your telephone company does not send a series of tones, followed by a

continuous tone, or

—

your phone is connected to a business or office telephone system (PBX).
Please refer to below to set this programming to OFF.
If you are not sure which setting is required, consult your local telephone
company or contact Panasonic Customer Call Center.

Make sure the unit is not being used and the handset is lifted off the
base unit.

--------------

H

VM tone detect
Save VM acces#

Ringer setting

H

Initial set

--------------

Set tel line

H

Voice mail
HS register

45

For assistance, please call: 1-800-211-PANA(7262)

•If “Voice mail” still remains on the handset even if you have listened to your

voice mail message(s), press (MUTE/FUNCTION), and press and hold
(HOLD/INTERCOM/CLEAR) until the unit beeps. “Voice mail” will disappear.

•If your voice mail service uses a voice mail tone and the recorded message is

over 3 minutes long, “Voice mail” may not be displayed.

•If your voice mail service uses a voice mail tone, the tone will be heard from any

parallel connected phone. If you use another phone to retrieve messages, you
have to dial your access number manually.

1

Press (MUTE/FUNCTION).

2

Scroll to “V.M. access” by pressing Ö or

Ñ, and press á.

3

Press or .

•The unit is connected to the telephone line and dials

the access number (p. 43).

4

Follow the pre-recorded instructions.

5

When finished, press (OFF).

•If “Store VM acces#” is displayed and 3 beeps sounds, store the number (p. 43).

Listening to Voice Mail Messages

After the voice mail box has received messages,
“Voice mail” will be displayed on the handset.

To listen to your voice mail message(s)

Advanced Operation

Voice mail [1]

Save directory

H

V.M. access
Ringer setting

46

Temporary Tone Dialing

(For Rotary or Pulse Service Users)

Press (*) before entering access numbers which require tone dialing.

•The dialing mode changes to tone. You can enter numbers to access an

answering service, electronic banking service, etc. When you hang up, the mode
will return to pulse.

Muting Your Conversation

Press (MUTE/FUNCTION) while talking.

•The display on the right will be shown.

•The other party cannot hear your voice but you can hear theirs.

•To release the mute, press (MUTE/FUNCTION) on the handset.

•When you switch between the receiver and speaker, the mute will be released.

Handset Locator

You can locate the handset or page the handset user from the base unit.

1

To page the handset, press HANDSET LOCATOR ((1) to (3)).

•The IN USE/HOLD indicator flashes.

•The handset will ring for 1 minute.

To page all handsets, press HANDSET LOCATOR ((ALL)).

•All handsets will ring for 1 minute.

•When you stop paging with one handset, paging will stop at all handsets.

2

To stop paging:

Base unit:
Press HANDSET LOCATOR ((ALL) or (1) to (3)).

OR
Handset:
Press any dialing button ((0) to (9), (*) or (#)),, or (OFF).

Special Features

Talk

<Mute>

Ex. (MUTE/FUNCTION)

was pressed.

47

For assistance, please call: 1-800-211-PANA(7262)

For Call Waiting Service Users

Press (FLASH/CALL!WAIT) if you hear a call-waiting tone while talking.

•The first call is put on hold and you can answer the second call.

•To return to the first caller, press

(FLASH/CALL!WAIT) again.

•The call waiting service cannot be used when:

—the first call is placed on hold, or
—a parallel connected telephone is in use.

•If this function does not operate properly, consult your telephone company for

details.

Call Waiting Caller ID Feature

Call Waiting Caller ID Feature allows your
handset to display the second caller’s
information. After you hear a call-waiting tone
while talking, the handset will display the caller’s
name with the phone number and
“----Waiting----”.

•Please contact your telephone company for details and availability in your area.

How to Use the PAUSE Button

(For PBX Line/Long Distance Calls)

We recommend you press (PAUSE/REDIAL) if a pause is required for
dialing with a PBX or to make a long distance call.
Ex. Line access number (9) (PBX)

(9) \ (PAUSE/REDIAL) \

•Pressing (PAUSE/REDIAL) once creates a 3.5 second pause. This prevents

misdialing when you redial or dial a stored number.

•Pressing (PAUSE/REDIAL) more than once increases the length of the pause

between numbers.

Phone number

BROWN,NANCY
1-555-666-7777

----Waiting----

Advanced Operation

48

Special Features

FLASH Button

Pressing (FLASH/CALL!WAIT) allows you to use special features of your
host PBX such as transferring an extension call or accessing special
telephone services (optional) such as call waiting.

•Pressing (FLASH/CALL!WAIT) causes to disable the Temporary Tone Dialing

mode or the mute (p. 46).

Selecting the flash time

The flash time depends on your telephone exchange or host PBX.
You can select the following flash times: “700, 600, 400, 300, 250, 110,
100 or 90 ms (milliseconds)”. Your phone comes from the factory set to
“700 ms”.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION) and scroll to “Initial set” by pressing

Ö or Ñ, and press á.

2

Scroll to “Set tel line” by pressing

Ö or Ñ.

3

Press á.

4

Scroll to “Set flash time” by pressing

Ö or Ñ.

5

Press á.

•The current setting is displayed.

6

Select the desired time by pressing Ö or Ñ.

7

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

•You can exit the programming mode any time by pressing (OFF)

.

•If the unit is connected via a PBX, PBX functions (transferring a call etc.) might

not work correctly. Consult your PBX supplier for the correct setting.

Set flash time

:700ms

GF H

=Save

Set dial mode

H

Set flash time
Set line mode

Caller ID edit

H

Set tel line
Voice mail

Ringer Tone

You can select the handset ringer tone out of 6 patterns for external calls.
When an external call is being received, the handset will ring in the
selected tone. Your phone comes from the factory set to “1”.

Make sure the unit is not being used and the handset is lifted off the base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Ringer setting” by pressing

Ö or Ñ, and press á.

3

Scroll to “Ringer tone” by pressing Ö or

Ñ, and press á.

•The current setting will be displayed.

4

Select the desired ringer tone by pressing

Ö or Ñ.

•Each time you press Ö or Ñ, the tone will

change and ring. If the ringer volume has been
set to OFF, the handset will not ring (p. 17).

•You can also select the ringer tone by pressing dialing buttons (1) to (6).

5

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

Incoming Call Tone

During an intercom call (p. 38), you can be informed by two tones if a call
arrives. If you set to ON, this incoming call tone will be heard for as long
as the line rings. To delete the incoming call tone, set to OFF. To set the
incoming call tone to sound twice, set to “2”. Your phone comes from the
factory set to “2”.

Make sure the unit is not being used and the handset is lifted off the base unit.

1

Press (MUTE/FUNCTION) and scroll to
“Ringer setting” by pressing Ö or Ñ,
and press á.

2

Scroll to “Incoming call” by pressing Ö
or Ñ, and press á.

•The current setting will be displayed.

3

Select the desired setting, “On”, “Off” or
“2”, by pressing Ö or Ñ.

4

Press á (Save key).

•A beep sounds.

•To exit the programming mode, press (OFF).

49

For assistance, please call: 1-800-211-PANA(7262)

Ringer tone

:1

GF H

=Save

Ringer volume

H

Ringer tone
Incoming call

V.M. access

H

Ringer setting
Initial set

Incoming call

tone :2

GF H

=Save

V.M. access

H

Ringer setting
Initial set

Ringer tone

H

Incoming call

--------------

Advanced Operation

50

Wall Mounting

This unit can be mounted on a wall phone plate.

2

Press the tabs in the direction of the
arrows (#), then remove the wall
mounting adaptor ($).

3

Connect the AC adaptor. Tuck
the telephone line cord inside
the wall mounting adaptor, then
push it in the direction of the
arrow (# and $).

•The word “UP WALL” should face

upward.

1

Push the hook and turn it around.
Turn the hook until a click is heard.

2

1 1

Base unit

1

2

2

To Power
Outlet

51

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

4

Connect the telephone line cord.
Mount the unit, then slide down.

•Raise the antenna.

5

To charge the handset battery:

Fix the charge contacts (#) and insert
the hook to the handset hole ($).

•The CHARGE indicator lights.

2

1

Hook

Hole

OR

Hooks

52

This unit will not function during a power failure. To connect a standard
telephone on the same line, use the Panasonic T-adaptor KX-J66.
To order, call the accessories telephone number on page 2.

Standard Telephone

Single-Line
Telephone Jack

T-Adaptor (KX-J66)

Telephone
Line Cord

Adding Another Phone

Wall Mounting

Wall Template

2.45 cm

(

15

⁄16

")

Charger unit

$

#

%

2.45 cm
(

15

⁄16

")

Screws

To Power
Outlet

The charger can be wall mounted. Connect the AC adaptor. Install screws
using the wall template below. Mount the charger (#). Slide it down ($)
then slide down to the right (%) until it is secured.

53

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Battery Replacement

If “Recharge” is displayed and/or “ ” flashes after a few telephone

calls even if the battery was fully charged, replace the battery with a new
Panasonic N4HHGMB00001 or N4HHGMB00005 (HHR-P103) battery. To
order, call the accessories telephone number on page 2.

1

Press the notch on the
handset cover firmly and
slide it as indicated by the
arrow.

2

Remove the old battery and
wait for a few minutes.
And insert the new battery
into the handset as shown,
matching the correct
polarity (#). Press
the battery down until
it fits securely into the
compartment ($).

3

Close the cover. Make sure the handset display shows “ ”,
when you place the handset on the base unit or the charger.

•If it does not show “ ”, remove the new battery and wait for 10

minutes; and then insert the battery again. Make sure the handset display
shows “ ”.

4

Charge the new battery for about 15 hours in order to display the
battery strength prompt correctly (p. 9, 10).

A nickel metal hydride battery that is recyclable powers the
product you have purchased. Please call 1-800-8-BATTERY
for information on how to recycle this battery.

1

2

54

Canceling Registration/Re-registration

Canceling the Handset Registration

If you no longer need to use the handset or if you need to register the
handset to a different base unit of the same model, it may be necessary to
cancel the registration.
Only one handset can be canceled at a time near the base unit to which the
handset is currently registered.

Make sure the unit is not being used and the handset is lifted off the
base unit.

1

Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ, and press á.

3

Scroll to “HS register” by pressing Ö or

Ñ, and press á.

4

Scroll to “Deregistration” by pressing

Ö or Ñ.

5

Press á.

6

Press (3)(3)(5) (DEL.) to delete the
registration memory.

•If you make a mistake, press

(HOLD/INTERCOM/CLEAR), and enter “335”.

7

Press á (Ok key).

•A beep sounds and the registration memory will

be erased on both the handset and the base
unit.

•

If 3 beeps sound, you entered a wrong code.
The display will return to step 6. Enter “335”.

•To register the handset to another base unit of

the same model, start from step 5 on page 55
or see page 19.

•You can exit the programming mode any time by pressing (OFF)

.

•The handset will not work. To use it again, registration will be required (p. 19, 55).

Ringer setting

H

Initial set

--------------

Voice mail

H

HS register

--------------

Registration

H

Deregistration

--------------

To deregister
press 3,3,5
:---

H

=Ok

To deregister
press 3,3,5
:335

H

=Ok

Handset [1]

Deregistered

55

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Re-registering the Handset

If you want to re-register the handset to the base unit or a different base
unit of the same model, you need to register it to that base unit. The
handset will be given a new extension number of that base unit. Only one
handset can be registered at a time. Make sure the base unit and the

other handsets are not being used. Registration must be completed
within 1 minute.

1

Handset: Press (MUTE/FUNCTION).

2

Scroll to “Initial set” by pressing Ö or

Ñ, and press á.

3

Scroll to “HS register” by pressing Ö or

Ñ, and press á.

4

Press á at “Registration”.

5

Base unit:
Press and hold HANDSET LOCATOR

(ALL) until the CHARGE indicator flashes.

6

Handset:

#Press á.
$Wait until a long beep sounds and the

display shows the registered number.
The registration will be then complete.

•The registered number “[1]” to “[3]” is shown on

the top right of the display.

•You can stop registration by pressing (OFF) on the handset and pressing
HANDSET LOCATOR (ALL) on the base unit.

If you have canceled the handset registration at the previous base unit
(p. 54), start from step 5.

If you have not canceled the handset registration at the previous base unit
(p. 54), the handset number still remains on that base unit memory. Erase the
handset number from the previous base unit. For KX-TG2352PW/KX-TG2352W
base unit: (1) Press and hold HANDSET LOCATOR (ALL) until the CHARGE
indicator flashes. (2) Press and hold HANDSET LOCATOR ((1) to (3)) of the
handset number that you want to erase until the CHARGE indicator flashes,
then rapid flashes, then goes out.

Ringer setting

H

Initial set

--------------

Voice mail

H

HS register

--------------

--------------

H

Registration
Deregistration

Press [ALL] on
base for 3 sec,
then press [H].

Handset

Registering

Handset [3]

Registered

Ex. Extension number 3

56

If the Following Appear...

If the unit detects a problem, one of the following messages will be
displayed on the handset. Error beeps or a busy tone will sound.

Display message

Cause & Remedy

The battery needs to be charged. Recharge the
battery (p. 9, 10).

The battery has been discharged. The handset
will not work. Charge the battery fully (p. 9, 10).

The handset has lost communication with the
base unit. Move closer to the base unit, and try
again.

• The called handset is in use.

• The handset you are calling is too far from the

base unit.

• If the radio communication between the

handset and the base unit is partially impaired,
this display will be shown.

• If more than one unit is in use, such as

conducting an external/internal call, you may
not be able to program. Try again later.

• You cannot join the conference. A maximum of

2 handsets can take part in a conference call.

• While 2 other handsets are making a

conference call, you cannot operate the
handset. Try again later.

When you tried to register or deregister the
handset, the handset and the base unit could not
link for some reason, such as interference from
other electrical appliances. Take the handset and
the base unit away from the electrical appliances
and try again.

Recharge

Error!!

No link to base
Move closer to
base, try again

Charge for 15h

Busy

Display message Cause & Remedy

When trying to store an item in the directory, the
directory memory is full. To erase other items
from the directory, see page 37.

A handset button was pressed while the handset
was on the base unit or the charger. Lift the
handset and press the button again.

The called handset has not been registered to
the base unit or you selected your extension
number.

The handset you tried to make a call has not
been registered to the base unit. Register it
(p. 19, 55).

• 3 handsets have already been registered to the

base unit. To cancel another handset
registration, see page 54.

• This base unit has the memory of the handset

currently registered to another base unit. Erase
the handset memory from the base unit.
For KX-TG2352PW/KX-TG2352W base unit:

(1) Press and hold HANDSET LOCATOR (ALL)

until the CHARGE indicator flashes.

(2) Press and hold HANDSET LOCATOR

((1) to (3)) of the handset number that you
want to erase until the CHARGE indicator
flashes, then rapid flashes, then goes out.

57

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Invalid

Directory full

Invalid.
Please register
to the base.

Please lift up
and try again.

All handsets
registered.
Maximum is 3.

58

Troubleshooting

Problem

The unit does not work.

“No link to base

Move closer to base,
try again” is displayed

and an alarm tone sounds.

Static, sound cuts in/out,
fades. Interference from
other electrical units.

The handset does not ring.

The handset display is
blank.

Cause & Remedy

•Check the settings (p. 8–10).

•Check whether the dialing mode setting is

correct (p. 14).

•Charge the battery fully (p. 9, 10).

•Clean the charge contacts and charge again

(p. 10).

•Install the battery properly (p. 9).

•Unplug the AC adaptor of the base unit to

reset. Plug in, and try again.

•The handset has not been registered to the

base unit. Register the handset (p. 19, 55).

•Re-install the battery (p. 53) and charge it

fully.

•You are too far from the base unit.

Move closer to the base unit and try again.

•Plug in the AC adaptor of the base unit.

•Raise the base unit antenna.

•Locate the handset and the base unit away

from other electrical appliances (p. 3).

•Move closer to the base unit.

•Raise the base unit antenna.

•The ringer volume is OFF. Set to HIGH or

MEDIUM or LOW (p. 17).

•While you are making an intercom call, these

handsets do not ring. Instead users will hear
incoming call tones (p. 49).

•Charge the battery fully (p. 9, 10).

59

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Problem

You cannot program items,
such as the dialing mode.

You cannot store a name
and phone number in the
directory.

While programming or
searching, the handset
starts to ring and stops the
program/search.

The unit does not display
the caller’s name and/or
phone number.

The handset display exits
the Caller List.

Cause & Remedy

•Programming is not possible while the

handset is being used.

•Do not pause for over 60 seconds while

programming.

•Move closer to the base unit.

•

Ö, Ñ, Ü or á may have been pressed

when you picked up the handset. Press

(OFF)

and try again.

•If more than one other user is using the

handsets, you may not be able to program.
Try again later.

•You cannot store an item in the directory

while the handset is in the talk, speakerphone
or intercom mode.

•Do not pause for over 60 seconds while

storing.

•To answer the call, press or . Start

again from the beginning after hanging up.

•You need to subscribe to a Caller ID service.

•Other telephone equipment may be

interfering with your phone. Disconnect it and
try again.

•Other electrical appliances connected to the

same outlet may be interfering with the Caller
ID information.

•Telephone line noise may be affecting the

Caller ID information.

•The caller requested not to send his/her

information. See page 25.

•If a call is being transferred to you, the caller

information will not be displayed.

•Do not pause for over 60 seconds while

searching.

60

Problem

You cannot page the
handset or the base unit.

You cannot redial by
pressing

(PAUSE/REDIAL)

on the handset.

“Recharge” is displayed,

“”flashes or the

handset beeps
intermittently.

“Charge for 15h” is
displayed and the handset
does not work.

You charged the battery
fully, but “Recharge” is still
displayed and/or

“”

continues to flash, or
“Charge for 15h” is
displayed.

The CHARGE indicator
light does not go out after
the battery has been
charged.

You cannot have a
conversation using the
headset.

Cause & Remedy

•The called handset is too far from the base

unit.

•The called unit is in use. Try again later.

•If more than one other user is using the

handsets and base unit, you may not be able
to page. Try again later.

•While 2 other handsets are making a

conference call, you cannot page the handset
or the base unit. Try again later.

•If the last number dialed was more than

32 digits long, the number will not be redialed
correctly.

•The button has a double function as either

redial or pause. It will redial the last number
dialed if pressed at the outset of a call
(p. 22). If another number has been dialed
first, it will operate as a pause button (p. 47).

•Charge the battery fully (p. 9, 10).

•The battery has been discharged. Charge the

battery fully (p. 9, 10).

•Clean the charge contacts and charge again

(p. 10).

•Install a new battery (p. 53).

•This is normal.

•Make sure that an optional headset is

connected properly (p. 11).

•If “SP-phone” is displayed on the handset,

press to switch to the headset.

Troubleshooting

61

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Problem

You cannot register the
handset at the base unit.

If you cannot solve your
problem

Cause & Remedy

•Charge the battery fully (p. 9, 10).

•The maximum of 3 handsets have already

been registered to the base unit.

•This base unit has the memory of the

handset currently registered to another base
unit. Erase the handset memory from the
base unit.

•For KX-TG2352PW/KX-TG2352W base unit:

(1)

Press and hold HANDSET LOCATOR (ALL)
until the CHARGE indicator flashes.

(2) Press and hold HANDSET LOCATOR

((1) to (3)) of the handset number that you
want to erase until the CHARGE indicator
flashes, then rapid flashes, then goes out.

•Call our customer call center at

1-800-211-PANA(7262).

•Panasonic’s e-mail address for customer

inquiries:
[e-mail]
for customers in the USA or Puerto Rico
ONLY

62

Important Safety Instructions

When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.

11. Read and understand all instructions.

12. Follow all warnings and instructions marked on this unit.

13. Unplug this unit from AC outlets before cleaning. Do not use liquid or

aerosol cleaners. Use a damp cloth for cleaning.

14. Do not use this unit near water, for example, near a bathtub,

washbowl, kitchen sink, or the like.

15. Place this unit securely on a stable surface. Serious damage and/or

injury may result if the unit falls.

16. Do not cover slots and openings on the unit. They are provided for

ventilation and protection against overheating. Never place the unit
near radiators, or in a place where proper ventilation is not provided.

17. Use only the power source marked on the unit. If you are not sure of

the type of power supplied to your home, consult your dealer or local
power company.

18. Do not place objects on the power cord. Install the unit where no one

can step or trip on the cord.

19. Do not overload wall outlets and extension cords. This can result in

the risk of fire or electric shock.

10. Never push any objects through slots in this unit. This may result in
the risk of fire or electric shock. Never spill any liquid on the unit.

11. To reduce the risk of electric shock, do not disassemble this unit.
Take the unit to an authorized servicenter when service is required.
Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock when
the unit is subsequently used.

12. Unplug this unit from the wall outlet and refer servicing to an
authorized servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating

instructions. Adjust only controls covered by the operating
instructions. Improper adjustment may require extensive work by

an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.

13. During thunderstorms, avoid using telephones except cordless types.
There may be a remote risk of an electric shock from lightning.

14. Do not use this unit to report a gas leak, when in the vicinity of the
leak.

SAVE THESE INSTRUCTIONS

63

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

CAUTION:

To reduce the risk of fire or injury to persons, read and follow these
instructions.

1. Use only the battery(ies) specified.

2. Do not dispose of the battery(ies) in a fire. They may explode. Check
with local waste management codes for special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.

4. Exercise care in handling batteries in order not to short the battery to
conductive materials such as rings, bracelets, and keys. The battery
and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

•The AC adaptor is used as the main disconnect device, ensure that the

AC outlet is located/installed near the unit and is easily accessible.

64

FCC and Other Information

This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US:ACJ-----.
If requested, this number must be provided to the telephone company.

Registration No. ....................................................(found on the bottom of the unit)

Ringer Equivalence No. (REN)...........................................................................0.1B

A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant.

The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information,
please contact a Factory Servicenter or other Authorized Servicer. If the
equipment is causing harm to the telephone network, the telephone company may
request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.

If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this equipment does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.

65

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such as early morning or late
evenings.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.

Note:

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

Some cordless telephones operate at frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If
interference is experienced, move the cordless telephone further away from the
TV or VCR. This will often reduce, or eliminate, interference.

Operating near 2.4GHz electrical appliances may cause interference. Move away
from the electrical appliances.

66

CAUTION:

To comply with FCC RF exposure requirements, the base unit should be installed
with its antenna located at 20 cm or more from persons and handset should be
carried with the specific belt-clip provided for the handset to ensure compliance.
Other non-tested belt-clips or similar body-worn accessories may not comply,
therefore, should be avoided.

This equipment is hearing aid compatible as defined by the FCC in 47 CFR
Section 68.316.

•Environment — do not place the unit in a room where the temperature is less

than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4") clearance around
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical
vibration, shock, or direct sunlight.

•

Medical — consult the manufacturer of any personal medical devices, such as
pacemakers or hearing aids, to determine if they are adequately shielded from
external RF (radio frequency) energy. (The unit operates in the frequency range of
2400MHz to 2480MHz, and the power output level can range 0.04 watts to 0.40
watts.) Do not use the unit in health care facilities if any regulations posted in the
area instruct you not to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF (radio frequency) energy.

•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or

any abrasive powder. When you leave the unit unused for a long period of time,
unplug the AC adaptor from the outlet.

•

If there is any trouble — disconnect the unit from the telephone line and connect
a known working phone. If the known working phone operates properly, have your
unit repaired by a Factory Servicenter or other Authorized Servicer. If the known
working phone does not operate properly, consult your telephone company.

When you hold the phone to your ear, noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately shielded from external RF (radio
frequency) energy. If noise occurs, use an optional headset accessory or the
speakerphone option (if applicable) when using this phone. Consult with your
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids
which provide adequate shielding to RF energy commonly emitted by digital
devices.

FCC and Other Information

67

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Specifications

■ Base unit

Power Supply: AC Adaptor (120 V AC, 60 Hz)
Power Consumption: Standby: Approx. 3.2 W

Maximum: Approx. 6 W

Frequency: 2.40 GHz – 2.48 GHz
Dimensions (H x W x D)

: Approx. 84 mm x 145 mm x 215 mm

(35⁄16" x 5 23⁄32" x 8 15⁄32")

Mass (Weight): Approx. 370 (0.82 Ib.)

■ Charger

Power Supply: AC Adaptor (120 V AC, 60 Hz)
Power Consumption: Standby: Approx. 0.8 W

Maximum: Approx. 2.0 W

Dimensions (H x W x D)

: Approx. 60 mm x 74 mm x 98 mm

(211⁄32" x 2 29⁄32" x 3 7⁄8")

Mass (Weight): Approx. 100 ( 0.22 Ib.)

■ Handset

Power Supply: Ni-MH battery (3.6 V, 650 mAh)
Frequency: 2.40 GHz – 2.48 GHz
Dimensions (H x W x D)

: Approx. 237 mm x 52 mm x 38 mm

(911⁄32" x 2 1⁄16" x 1 1⁄2")

Mass (Weight): Approx. 180 (0.4 Ib.)
Security Codes: 1,000,000

■ Dialing Mode: Tone (DTMF)/Pulse

■

Operating Environment

: 5 ˚C – 40 ˚C (41 ˚F – 104 ˚F)

Specifications are subject to change without notice.

68

Index

A

Accessories......................................... 2

Answering Calls ................................ 24

Auto Talk Feature ....................... 16, 24

B

Backlit LCD display ........................... 23

Base Unit Location.............................. 3

Battery Charge................................ 3, 9

Battery information............................ 10

Battery Replacement ........................ 53

Battery strength................................. 10

Belt Clip............................................. 11

C

Call on hold ....................................... 23

Call Waiting Caller ID........................ 47

Call Waiting Tone.............................. 47

Caller ID Number Auto Edit Feature

.. 28, 29

Caller ID service................................ 25

Caller List, editing ............................. 28

Caller List, erasing ............................ 31

Caller List, storing ............................. 30

Caller List, viewing ............................ 26

Calling Back from the Caller List....... 27

Conference call ................................. 41

D

Deregistration.................................... 54

Dialing Mode ..................................... 14

Directory............................................ 32

Directory, dialing ............................... 35

Directory, editing ............................... 36

Directory, erasing.............................. 37

Directory, names and symbols.......... 34

Directory, storing............................... 32

Display .............................................. 56

E

Extension number ....................... 19, 38

F

FCC and Other Information............... 64

FLASH Button ................................... 48

Flash time ......................................... 48

Function Menu Table ........................ 13

H

Handset Locator................................ 46

Headset, optional .............................. 11

Hold alarm......................................... 23

I

Incoming Call Tone ............................49

Installation, AC Adaptor ...................... 8

Installation, Adding Another Phone... 52

Installation, Battery...............................9

Installation, Telephone Line Cord ....... 8

Intercom call.................................38, 39

Intercom paging ...........................38, 39

L

LCD Contrast .................................... 18

Lighted handset keypad.....................23

Line Mode ......................................... 15

Location of Controls........................ 6, 7

M

Making Calls ..................................... 20

Microphone ........................................21

MUTE ................................................ 46

N

Noise ................................................... 3

P

PAUSE.............................................. 47

Power failure ..................................... 52

Pulse service..................................... 46

R

Redial ................................................ 22

Redial list............................................22

Registration ..................................19, 55

Ringer Off.......................................... 17

Ringer Tone .......................................49

Ringer Volume .................................. 17

Rotary service, Tone dialing ............. 46

S

Safety Instructions ............................ 62

Shipping product for service ............. 71

Specifications .....................................67

SP-phone .......................................... 21

T

Transferring a call ............................. 40

Troubleshooting ................................ 58

V

VM (

Voice Mail Service).....................42

Volume control .................................. 23

W

Wall Mounting ....................................50

Warranty.............................................69

69

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively
referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.

Parts Labor
One (1) Year One (1) Year

During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your product during the
warranty period. This Limited Warranty excludes both parts and labor for batteries,
antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased
and serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)­768-2910.

When shipping the unit carefully pack and send it prepaid, adequately insured and
preferably in the original carton. Include a letter detailing the complaint and provide a day
time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids, commercial use
such as hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is
attributable to acts of God.

PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF MATSUSHITA ELECTRIC
CORPORATION OF AMERICA
One Panasonic Way
Secaucus, New Jersey 07094

PANASONIC SALES COMPANY,
DIVISION OF MATSUSHITA
ELECTRIC OF PUERTO RICO, INC.,
Ave. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985

✄

70

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes

damages for lost time, lost calls or messages, cost of having someone remove or re-install
an installed unit if applicable, travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,

INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty
period, you may contact your dealer or Servicenter. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses
listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.

Customer Services Directory

For Product Information, Operating Assistance, Literature Request,
Dealer Locations, and all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday­Sunday 9 am-7 pm, EST.
or send e-mail :
[e-mail]

For hearing or speech impaired TTY users, TTY : 1-877-833-8855

Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your
nearest servicenter by visiting our Web Site.

Accessory Purchases:

1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)

Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/
Factory Servicenter:

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,

Carolina, Puerto Rico 00985

Phone [phone] Fax [phone]

71

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

For product service

•Call 1-800-211-PANA(7262) for the location of an authorized servicenter.

•Panasonic’s e-mail address for customer inquiries:

[e-mail]
for customers in the USA or Puerto Rico ONLY

When you ship the product

•Carefully pack your unit, preferably in the original carton.

•Attach a letter, detailing the symptom, to the outside of the carton.

Symptom

•

Send the unit to an authorized servicenter, prepaid and adequately insured.

•Do not send your unit to the Panasonic Consumer Electronics Company

listed on the back cover or to executive or regional sales offices. These
locations do not repair consumer products.

For your future reference

Serial No. Date of purchase

(found on the bottom of the unit)

Name and address of dealer

Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park
Carolina, Puerto Rico 00985

PQQX13386WA-AK S0702-4023

If you need assistance with the set-up or operation,
please call 1-800-211-PANA(7262)

Printed in USA