Panasonic KX-TG2214P, KX-TG2214W, KX-TG2214F User Manual

2.4GHz Digital Cordless Phone

Operating Instructions

Preparation Useful InformationAdvanced OperationBasic Operation

Model No.

KX-TG2214F

KX-TG2214P

KX-TG2214W

Pulse-or-tone dialing capability

KX-TG2214W

Caller ID Compatible

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for about 6 hours before initial use.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

Thank you for purchasing your new Panasonic cordless telephone.

Please read IMPORTANT SAFETY INSTRUCTIONS on page 43 before use. Read and understand all instructions.

Caller ID, Call Waiting and Voice Mail Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call Waiting Caller ID, which displays a second caller’s name and phone number while the user is on another call, requires a subscription to both Caller ID and Call Waiting. After subscribing to Voice Mail Service, this phone’s VM indicator will ﬂash when there are new messages left in the voice mail box at phone company.

Attach your purchase receipt here.

Energy Star:

• As an ENERGY STA R® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efﬁciency. ENERGY STAR is a U.S. registered mark.

Accessories

AC Adaptor (p. 8) Order No. PQLV19Z (PQLV19)

one

Handset Cover (p. 8) Order No. PQKK10136Z1 (White) PQKK10136Z3 (Blue) PQKK10136Z4 (Taupe)

one

(included)

For extra orders, call 1-800-332-5368.

Telephone Line Cord (p. 8) Order No. PQJA10075Z

one

Belt Clip (p. 37) Order No. PQKE10361Z1 (White) PQKE10361Z2 (Blue, Taupe)

one

Battery (p. 8) Order No. HHR-P513

one

Shoulder Rest Attachment (p. 37) Order No. PQKE10364Z1

one

For Best Performance

Battery Charge

A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about before initial use (p. 8).

Base Unit Location/Noise

Calls are transmitted between the base unit and the handset using wireless radio waves.

For maximum distance and noise-free operation,

base unit location is:

Away from electrical appliances such as a TV, personal computer or another cordless phone.

6 hours

In a HIGH and CENTRAL location with no obstructions such as walls.

the recommended

Preparation

Raise the antenna.

Note:

• If you use the handset near a microwave oven which is being used, noise may be heard from the receiver or the speaker. Move away from the microwave oven and closer to the base unit.

• If you use the handset near another cordless phone, noise may be heard. Move away from the other cordless phone and closer to your base unit.

For assistance, please call: 1-800-211-PANA(7262)

Contents

Preparation

Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing the Battery in the Handset . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Programmable Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Programming Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Function Menu Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Voice Enhancer Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Auto Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Line Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Basic Operation

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Caller ID Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Viewing the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Calling Back from the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Editing the Caller’s Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . 22

Caller ID Number Auto Edit Feature . . . . . . . . . . . . . . . . . . . . . . . . 23

Storing Caller Information in the Phone Book . . . . . . . . . . . . . . . . 24

Erasing Caller Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Advanced Operation

Contents

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Storing Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Dialing from the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Editing an Item in the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . 29

Erasing an Item in the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . 29

Voice Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Storing a Voice Mail Access Number . . . . . . . . . . . . . . . . . . . . . . . 30

Setting Voice Mail (VM) Tone Detection . . . . . . . . . . . . . . . . . . . . . 31

Listening to Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Automatic Security Code Setting . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Temporary Tone Dialing

(For Rotary or Pulse Service Users) . . . . . . . . . . . . . . . . . . . . . . 33

Muting Your Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the PAUSE Key

(For PBX Line/Long Distance Calls) . . . . . . . . . . . . . . . . . . . . . . 34

FLASH Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Useful Information

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Shoulder Rest Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Direct Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

FCC and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Preparation Useful InformationAdvanced OperationBasic Operation

For assistance, please call: 1-800-211-PANA(7262)

Location of Controls

KX-TG2214

IN USE/

CHARGE

HANDSET

LOCA

Base unit

VM (Voice Mail) Indicator (p. 30)

Charge Contacts (p. 9)

Antenna (p. 3)

KX-TG2214

IN USE/CHARGE Indicator (p. 8, 33)

[HANDSET LOCATOR] (p. 33)

Handset

Back side

Ringer Indicator (p. 19)

Speaker

Location of Controls

Preparation

Antenna

Ringer Indicator (p. 19)

Display

Headset Jack (p. 38)

[] (TALK/Channel) (p. 17, 18)

[] (Speakerphone/

Channel) (p. 17, 18)

[] (TONE) (p. 33)

[FLASH/CALL WAIT] (p. 34, 35)

[REDIAL] (p. 18)

How to use the soft keys/navigator key

Soft keys:

Two soft keys are used to select functions displayed

Talk

(VE) Hold

Navigator key:

00-00-32

VOL.

directly above the keys. Functions displayed above the keys will change depending on the state of use.

For example, to operate “ key.

• When a function does not appear above a soft key, the soft key will not work.

Scrolls through the function menu, the Caller List and the phone book (works as a scroll key). Adjusts the handset ringer and receiver/speaker volumes (works as a volume key).

Receiver

Soft Keys (see below)

[OFF] (p. 10, 17)

[MENU] (p. 10)

Navigator Key

([], []) (see below)

[MUTE] (p. 33)

Microphone (p. 17)

Charge Contacts (p. 9)

Hold

”, press the right soft

Throughout these Operating Instructions:

• The soft keys are indicated with the display above the keys. Ex. “Press

• The navigator key is indicated by the arrows

Hold

.” indicates “Press the soft key below

[]

For assistance, please call: 1-800-211-PANA(7262)

Hold

[]

”.

Settings

Connections

Fasten the AC adaptor cord.

Hooks

• USE ONLY WITH Panasonic AC ADAPTOR PQLV19 (Order No. PQLV19Z).

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

• If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services.

• The unit will not work during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66.

Telephone Line Cord

Installing the Battery in the Handset

Insert the battery ( ), and press it down until it snaps into the compartment ( ). Close the cover.

1 2

Single-Line Telephone Jack (RJ11C)

Power Outlet (AC 120 V, 60 Hz)

AC Adaptor

To replace the battery:

Press the notch on the cover ﬁrmly and slide it as indicated by the arrow. Replace the old battery with a new one (p. 9). Close the cover and charge the battery for about 6 hours.

Battery Charge

Place the handset on the base unit and charge for about

• The IN USE/CHARGE indicator lights and the unit beeps once.

• It is normal for the back on the handset to feel warm during battery charge.

6 hours

before initial use.

IN USE/CHARGE Indicator

Settings

Battery strength

You can check the battery strength on the handset display. The battery strength is as shown in the chart on the right.

Display prompt

(ﬂashing) Needs to be recharged.

Recharge

Recharge the battery when:

—“

Recharge battery

—“ ” ﬂashes, or —the handset beeps intermittently while it is in use.

• If you DO NOT recharge the handset battery for more than 15 minutes, the display

will continually indicate “ handset is lifted off the base unit.

Battery replacement:

If you cleaned the charge contacts and fully charged the battery, but after a few telephone calls, “ ﬂash, the battery needs to be replaced. Please order a new Panasonic HHR-P513 battery at the telephone number shown on page 2. To replace the battery, see page 8.

Recharge battery

” is displayed on the handset,

Recharge battery

” and/or “” will ﬂash when the

” is displayed and/or “” continues to

Battery strength

Fully charged

Medium

Low

Recharge battery

Preparation

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

Battery information

After your Panasonic battery is fully charged:

• The battery operating time may be shortened depending on usage conditions and ambient temperature.

•

Clean the charge contacts of the handset and the base unit with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity.

• If the battery is fully charged, you do not have to place the handset on the base unit until “ maximize the battery life.

• The battery cannot be overcharged.

Otherwise the battery may not charge properly.

Recharge battery

For assistance, please call: 1-800-211-PANA(7262)

Operation

While in use (TALK) Up to 5 hours

While not in use (Standby) Up to 11 days

” is displayed and/or “” ﬂashes. This will

Operating time

Programmable Functions

Programming Guidelines

This unit has programmable functions. They are selected from the function menu on the display (p. 11).

Buttons/Keys

Soft keys : work as function

keys when a function is displayed above a soft key.

When “” or “” is displayed, you can use the navigator key [] or [] as a scroll key.

VOL.

How to select a function item from the menu

Make sure the unit is not being used and the handset is lifted off the base unit before programming.

Operation Display

Press

[MENU]

• The main menu is displayed (p. 11).

Scroll to the desired item by pressing

[]

•

How to use the

Press

Exit

to enter menu mode.

Exit

to exit programming mode.

key:

[]

[OFF] :

allows you to exit programming mode any time.

[MENU] :

allows you to enter the menu by pressing while the handset is not being used.

Initial setting

Exit Select

Press

Select

If your selected menu has a sub-menu, it will be displayed. Repeat

steps 2 and 3 until your desired menu is displayed.

Select your desired setting by pressing

[]

•

How to use the

Press

Back

Press

Save

• A conﬁrmation tone will be heard and the setting will be saved.

Press

[OFF]

at your desired menu.

[]

Back

to go back to the previous menu.

to save your setting.

to exit programming mode.

key:

Exit Select

Back Save

Programmable Functions

Useful information:

• If

Select

back to the previous menu mode. If you press the key in the main menu, the unit will exit programming mode.

• After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located. (See the menu table below.)

• You can exit programming mode any time by pressing

• If you do not press any buttons for 60 seconds, the handset will exit programming mode.

• If the handset has lost communication with the base unit, the handset beeps 3 times and “ displayed.

• If

[], []

handset is on the base unit, the handset beeps 3 times and “

and try again.

is pressed while “

---(Go back)---

” is displayed, the unit will go

[OFF]

No link to base. Place on cradle and try again.

or any other buttons except

[MUTE]

and

[OFF]

is pressed while the

Please lift up

” is displayed. Lift the handset and press the button again.

” is

Function Menu Table

You can use the following functions to customize your unit. See the corresponding pages for function details.

Preparation

• After pressing (

[0]

[9]

) instead of using the soft keys (p. 39).

Main menu Sub-menu I Sub-menu II

Ringer setting

V.M. access

Voice enhancer

Initial setting

[MENU]

, you can also program menu items by direct commands

Ringer volume

Ringer tone

p. 32

p. 13

LCD contrast

Auto talk

Caller ID edit

Set tel line

Voice Mail

Change language

p. 15

p. 16

p. 14

p. 23

p. 12

Set dial mode

Set flash time

Set line mode

Store VM access#

VM tone detect

For assistance, please call: 1-800-211-PANA(7262)

p. 12

p. 35

p. 16

p. 30

p. 31

Programmable Functions

Display Language

You can select either ENGLISH or SPANISH as the display language. The factory preset is ENGLISH.

Press

Scroll to “

[MENU]

[]

, then press

[]

, then press

Initial setting

Select

Change language

Select

” by pressing

[]

Initial setting

Change language

Exit Select

Back Select

Select the language by pressing

English

Press

Guard.

Save

, then press

Español

[OFF]

Change language :English

Español Save

Dialing Mode

If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set dialing mode to “Pulse”. The factory preset is “Tone”.

Press

[MENU]

Scroll to “ or

[]

, then press

Scroll to “

[]

, then press

4 Press Select at “Set dial mode”.

5 Select “Pulse” or “Tone” by pressing [] or

[].

Initial setting

Select

Set tel line

Select.

” by pressing

[]

Initial setting

Set tel line

Set dial mode

Set dial mode :Tone

Exit Select

Back Select

Back Save

6 Press Save, then press [OFF].

Programmable Functions

Voice Enhancer Technology

Voice Enhancer Technology ( ) helps clarify and improve sound reception creating a natural-sounding voice that is easy to hear and understand. This is accomplished by enhancing the frequency that is narrowed through the telephone line and comes pre-set to OFF at the factory. Under normal conditions, cordless phones are limited to a narrowed frequency bandwidth (300Hz to 3.5KHz). Panasonic’s new Voice Enhancer Technology cordless phones are able to simulate a band signal above and below the normal bandwidth limitations. As a result, a clearer, crisp sound much closer to the actual voice is achieved.

•“ ” is displayed when the Voice Enhancer Technology is set to ON.

Press

Helpful hint:

Depending on the condition and quality of your telephone line, Voice Enhancer may emphasize the noise already on the line. If it becomes difﬁcult to hear the caller, please set Voice Enhancer mode to OFF.

[MENU]

Scroll to “ or

[]

, then press

Select “On” or “

Press

Save

Voice enhancer

Select

Off

” by pressing

, then press

[OFF]

” by pressing

[]

Voice enhancer

Voice enhancer :Off

Exit Select

Back Save

Preparation

To turn the mode ON while talking,

•“ ” is displayed.

• Each time you press

or OFF.

• If you store a voice mail access number (p. 30), “VM” will be displayed instead of “ pressing

[]

(VE)

, the mode will change to ON

(VE)

” for 15 seconds after

[]

For assistance, please call: 1-800-211-PANA(7262)

press

(VE)

Talk

(VE) Hold

00-00-32

Programmable Functions

Auto Talk

The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing factory preset is OFF.

Press

• In order to view Caller ID information after you lift up the handset to answer a call, leave the Auto Talk feature OFF.

[MENU]

Scroll to “ or

[]

, then press

Scroll to “ then press

Select “On” or “

Press

Save

[]

. To use this feature, turn the feature ON. The

Initial setting

Select

Auto talk

Select

, then press

Off

” by pressing

[OFF]

” by pressing

[]

Initial setting

Auto talk

Auto talk :Off

Exit Select

Back Select

Back Save

LCD Contrast

You can select the handset LCD contrast (5 levels). The factory preset is level 3.

Press

[MENU]

Scroll to “

[]

, then press

Press

Select

4 Select the desired contrast by pressing [] or

[].

• Each time you press [] or [], the LCD contrast will change.

5 Press Save, then press [OFF].

Initial setting

Select

at “LCD contrast”.

” by pressing

[]

Initial setting

LCD contrast

LCD contrast Low High

Exit Select

Back Select

Back Save

Programmable Functions

Ringer Volume

You can select the handset ringer volume HIGH, MEDIUM, LOW or OFF. The factory preset is HIGH. If set to OFF, the handset will not ring.

Press

[MENU]

Press

Select

Press

Select

Select the desired volume level by pressing

[]

• The volume will change and ring.

• The number of steps indicates the volume level.

•

To turn the ringer OFF,

until “

Ringer off

Press

Save

at “

, then press

Ringer setting

Ringer volume

[OFF]

[]

repeatedly

press

” is displayed.

”.

Ringer setting

Ringer volume

Ex. HIGH

Ringer volume Low High

Exit Select

Back Select

Back Save

Preparation

• If set to OFF, the handset displays “ missed calls and the handset is off the base unit, the handset will not display “

Ringer off

• You can select the ringer volume while an external call is being received. Press

[]

“

Ringer off

”.

[]

while the unit is just ringing. To set to OFF, press and hold

” is displayed.

Ringer off

” while not in use. But if there are

[]

For assistance, please call: 1-800-211-PANA(7262)

Programmable Functions

Ringer Tone

You can select one of 6 ringer tones for external calls on the handset. The factory preset is 1.

Press

[MENU]

Press

Select

Scroll to “

[]

, then press

Select the desired tone by pressing

• If the handset ringer volume has been set to OFF, the unit will not ring (p. 15).

• You can also select a ringer tone by pressing dialing buttons

Press

Save

at “

Ringer setting

Ringer tone

Select

[1]

[6]

, then press

” by pressing

[OFF]

”.

[]

Ringer setting

Ringer tone

Ringer tone :1

Exit Select

Back Select

Back Save

Line Mode

The line mode is preset at the factory to “B”. Generally leave the line mode “B”. If a change of the line mode setting is required by our customer call center or service person, change the line mode to “A”.

Press

[MENU]

Scroll to “ or

[]

, then press

Scroll to “

[]

, then press

Scroll to “

[], then press Select.

5 Select “A” or “B” by pressing [] or [].

6 Press Save, then press [OFF].

[]

Initial setting

Select

Set tel line

Select

Set line mode” by pressing [] or

” by pressing

Initial setting

Set tel line

Set line mode

Set line mode :B

Exit Select

Back Select

Back Save

Making Calls

[]

Press

•“

Talk

” is displayed.

Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will show the length of the call.

To hang up, press

[OFF]

or place

the handset on the base unit.

Display

[], []

[] []

[REDIAL]

Microphone

To have a hands-free phone conversation

[]

Press

•“

SP-phone

” is displayed.

Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will show the length of the call.

Soft Keys

[OFF]

Basic Operation

When the other party answers, talk into the microphone.

To hang up, press

[OFF]

or place the handset on the base unit.

Hands-free Digital Duplex Speakerphone

For best performance, please note the following:

and

[]

to decrease the

[]

[OFF]

is pressed while the

Please lift up

• Talk alternately with the other party in a quiet room.

• If you or the other party has hearing difﬁculty, press speaker volume.

• While talking using by pressing

• If the handset has lost communication with the base unit, the handset beeps 3 times and “ displayed.

• If

[], []

handset is on the base unit, the handset beeps 3 times and “

and try again.

No link to base. Place on cradle and try again.

or any other buttons except

[]

, you can switch to the hands-free phone conversation

[]

. To switch back to the receiver, press

[MUTE]

” is displayed. Lift the handset and press the button again.

For assistance, please call: 1-800-211-PANA(7262)

” is

+ 39 hidden pages