Panasonic KX-TG2130 User Manual

Operating Instructions

2.4 GHz Cordless Answering System
Model No.

Table of Contents

Introduction ....................................... 2

Preparation........................................ 7

Programming .................................. 12

Making/Answering Calls.................. 14

Phonebook...................................... 16

Caller ID Service ............................. 18

Answering System .......................... 20

Useful Information........................... 25

This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your telephone service provider.

Charge the handset battery for 12 hours before initial use.

Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

KX-TG2130

Introduction

Introduction

Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No. Date of purchase
(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

About these operating instructions

Symbols used in these operating instructions

Symbol Meaning

{ }: button name
Example:
Unit keys: {C}, {OFF}

Example:

“LANGUAGE”

Handset:

{^} {V}

The words in the brackets indicate button names on
the handset and base unit.

The words in quotations indicate the menu on the
display.

Press up or down on the handset CID/VOL. button.

2 For assistance, please visit http://www.panasonic.com/help

Introduction

Accessory information

Included accessories

No. Accessory item Order number Quantity

1 AC adaptor PQLV203V 1

2 Telephone line cord PQJA10075Z 1

3 Battery P-P504 1

4 Handset cover PQYNTG2120W 1

1234

Additional/replacement accessories

Accessory item Order number

Rechargeable battery P-P504 or HHR-P501

Headset KX-TCA86, KX-TCA88HA, KX-TCA91, or KX-TCA92

T-adaptor KX-J66

Sales and support information

L To order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.

For assistance, please visit http://www.panasonic.com/help 3

Introduction

Important safety
instructions

When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.

1. Read all instructions carefully.

2. Follow all warnings and instructions
marked on the product.

3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.

4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.

5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.

6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.

7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.

8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.

9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.

10. Never push any objects through slots
in the product. This may result in the

risk of fire or electric shock. Never spill
any liquid on the product.

11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.

12. Unplug the product from power outlets
and take to an authorized service
center when the following conditions
occur:
A. When the power cord is damaged

or frayed.

B. If liquid has been spilled into the

product.

C. If the product has been exposed to

rain or water.

D. If the product does not work

normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.

E. If the product has been dropped or

physically damaged.

F. If the product exhibits a distinct

change in performance.

13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.

14. Do not use the product to report a gas
leak, when in the vicinity of the leak.

SAVE THESE
INSTRUCTIONS

4 For assistance, please visit http://www.panasonic.com/help

Introduction

CAUTION:

Installation

L Never install telephone wiring during a

lightning storm.

L Never install telephone jacks in wet

locations unless the jack is specifically
designed for wet locations.

L Never touch uninsulated telephone

wires or terminals unless the telephone
line has been disconnected at the
network interface.

L Use caution when installing or modifying

telephone lines.

L Do not touch the plug with wet hands.
L The AC adaptor is used as the main

disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.

Battery

To reduce the risk of fire or injury to
persons, read and follow these
instructions.

L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a

fire. They may explode. Check with local
waste management codes for special
disposal instructions.

L Do not open or mutilate the battery(ies).

Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.

L Exercise care when handling the

battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.

L Charge the battery(ies) provided, or

identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.

WARNING:

L To prevent the risk of fire or electrical

shock, do not expose the product to rain
or any type of moisture.

L Unplug the product from power outlets if

it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
emitting and contact the Panasonic Call
Center at 1-800-211-PANA (1-800-211-

7262).

Medical

L Consult the manufacturer of any

personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of

911.171 MHz to 913.066 MHz and

2480.0 MHz to 2482.9 MHz, and the
power output is 1 mW (max.).) Do not
use the product in health care facilities if
any regulations posted in the area
instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.

For assistance, please visit http://www.panasonic.com/help 5

Introduction

For best performance

Base unit location/avoiding noise

The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:

L Placing the product away from electrical

appliances.

L Placing the base unit in a HIGH and

CENTRAL location with no obstructions
such as walls.

L If you use the handset near a microwave

oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.

L If you use the handset near another

cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.

L The product should be kept away from

heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.

L The maximum calling distance may be

shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.

L Operating the product near electrical

appliances may cause interference.
Move away from the electrical
appliances.

Routine care

L Wipe the outer surface of the product

with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.

Environment

L Keep the product away from electrical

noise generating devices, such as
fluorescent lamps and motors.

L The product should be kept free from

excessive smoke, dust, high
temperature, and vibration.

L The product should not be exposed to

direct sunlight.

L Do not place heavy objects on top of the

product.

L When you leave the product unused for

a long period of time, unplug the product
from the power outlet.

6 For assistance, please visit http://www.panasonic.com/help

Setting up the base unit

k

Connecting the AC adaptor and
telephone line cord

Connect the telephone line cord until it
clicks into the base unit (A) and telephone
line jack (B). Connect the AC adaptor cord
by pressing the plug firmly (C).

L Use only the included Panasonic AC

adaptor PQLV203.

Preparation

Note:

L The AC adaptor must remain connected

at all times. (It is normal for the adaptor
to feel warm during use.)

L The AC adaptor should be connected to

a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.

L The unit will not work during a power

failure. We recommend connecting a
corded telephone to the same telephone
line or to the same telephone jack using
a Panasonic T-adaptor (page 3).

If you subscribe to a DSL service

Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:

– Noise is heard during conversations.
– Caller ID features (page 18) do not

function properly.

(120V AC,
60Hz)

Hook

To single-line

To single-line
telephone jac
(RJ11C)

For assistance, please visit http://www.panasonic.com/help 7

telephone
jack (RJ11C)

Noise filter

Preparation

Setting up the handset

of this battery into your municipal waste
stream. Please call 1-800-8-BATTERY (1­800-822-8837) for information on how to
recycle this battery.

Battery installation/replacement

Insert the battery plug into the connector
as shown in the picture. Then close the
handset cover.

Black
Lead

L If battery replacement is necessary,

press the notch of the handset cover and
slide it off. Remove the old battery and
replace it with a new one.

Important:

L Use only the rechargeable Panasonic

battery noted on page 3.

Attention:

Red
Lead

Battery charge/Handset
registration

Place the handset on the base unit for
about 12 hours before initial use.

L The CHARGE indicator lights.
L The handset should also be placed on

the base unit when:
– the handset does not ring
– the handset and/or base unit have not

been used for a while

– a power failure occurred

Note:

L To ensure that the battery charges

properly, clean the charge contacts of
the handset and base unit with a soft,
dry cloth once a month. Clean more
often if the unit is subject to the exposure
of grease, dust, or high humidity.

A nickel cadmium battery that is recyclable
powers the product you have purchased.
At the end of its useful life, under various
state and local laws, it is illegal to dispose

8 For assistance, please visit http://www.panasonic.com/help

Recharging the battery

Recharge the battery when:
–“RECHARGE” is displayed, “ ” is

displayed, or

– the handset beeps intermittently while it

is in use.

Panasonic battery performance

Operation Operating time

While in use
(talking)

While not in use
(standby)

Note:

L Battery operating time may be

shortened over time depending on
usage conditions and surrounding
temperature.

L Battery power is consumed whenever

the handset is off the base unit, even
when the handset is not in use. Hence
the longer you leave the handset off the
base unit, the less time you may actually
talk using the handset.

L If the battery is fully charged, you do not

have to place the handset on the base
unit until “RECHARGE” and/or “ ” are
displayed. This will maximize the battery
life.

Up to 5 hours

Up to 5 days

Preparation

For assistance, please visit http://www.panasonic.com/help 9

Preparation

Controls

Base unit

A Antenna
B Speaker
C Display
D {GREETING}
E {MEMO}
F {ERASE}
G {DAY/CHECK}
H {HOUR}
I {MIN} (Minute)
J {ANSWER ON}

K {5} ({MESSAGE/STOP})
L {>} ({SKIP})
M {<} ({REPEAT})
N {<} {>} VOL. (Volume)
O Charge contacts
P {LOCATOR}
Q MIC (Microphone)
R IN USE indicator

CHARGE indicator

S RING SELECT switch

10 For assistance, please visit http://www.panasonic.com/help

Preparation

Handset

A Display
B {PAUSE} {REDIAL}
C {C} (TALK) {FLASH}
D Headset jack
E {<} (Repeat)
F {5} (Message / Stop)
G {>} (Skip)
H {*} (TONE)
I {MUTE} {CLEAR}
J Antenna
K Receiver
L {EDIT}
M {V} {^} CID (Caller ID) /

VOL. (Volume)

N {OFF}
O {ERASE}
P {AUTO} {FUNCTION}

For assistance, please visit http://www.panasonic.com/help 11

Q {CH} (Channel) {ANSWER}
R Microphone
S Charge contacts

Base unit display items

Displayed
item

*1 When the answering system is turned

off, the display shows “ ”.

Meaning

Flashes when the day and
time need to be set.

The answering system is off.

Flashes when message
memory is full.

Flashes while:
– a greeting message or a

voice memo is being
recorded.*

– the greeting message is

being played back.*

Flashes while the answering
system is being accessed
remotely.

Flashes while a caller
message is being recorded.

Indicated the speaker
volume level (example
shown here: level 5).

1

1

Programming

Programmable settings

You can customize the unit by
programming the following features.

Day and time

Set the correct day and time. When you
play back a message from the answering
system (page 21), the unit announces the
day and time it was recorded.

Base unit

1 Press and hold {DAY/CHECK} until the

current day is announced, then release

{DAY/CHECK}.

2 Press and hold {HOUR} until the

current hour is announced, then release

{HOUR}.

3 Press and hold {MIN} until the current

minute is announced, then release

{MIN}.
L If you keep holding down {MIN}, the

unit begins to announce the minutes
by 5-minute intervals. (Example: 20,
25, 30...)

Note:

L If you want to check the current day and

time setting, press {DAY/CHECK} once
without holding.

L If you do not set the day and time, “ ”

and the number of recorded messages
are alternately displayed while the
answering system is turned on. Day and
time announcements for caller message
will be incorrect.

Display language

You can select English, Spanish, or French
as the display language. The default
setting is “ENGLISH”.

Handset

1 Press {FUNCTION} 2 times until

“LANGUAGE” is displayed.

2 Select “ENG”, “ESP”, or “FRA” by using

{V} or {^}.

3 Press {EDIT}, then press {OFF}.

Area code

We recommend storing your area code
before using Caller ID. Calls from the
same area will be recorded in the caller list
without the area code. You do not have to
remove it before calling back the caller or
storing in the phonebook.

Handset

1 Press {FUNCTION} 3 times until “AREA

CODE” is displayed.

2 Enter your area code (max. 3 digits).

3 Press {EDIT}, then press {OFF}.

Handset ringer tone

You can change the ringer tone heard
when an outside call is received. There are
3 ringer tones. The default setting is
“RINGER TONE: 1”.

Handset

1 Press {FUNCTION} 4 times until

“RINGER TONE” is displayed.

12 For assistance, please visit http://www.panasonic.com/help

Programming

2 Select the desired ringer tone by using

{V} or {^}.

3 Press {EDIT}, then press {OFF}.

Handset ringer on/off

You can turn the ringer on/off. The default
setting is “ON”.

Handset

1 Press {FUNCTION} 5 times until

“RINGER“ is displayed.

2 Select “ON” or “OFF” by using {V} or {^}.

3 Press {EDIT}, then press {OFF}.

Note:

L When the ringer is set to off, the handset

does not ring for outside calls.

Dialing mode

If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “TONE”.
“TONE”: For tone dial service.
“PULSE”: For rotary pulse dial service.

Handset

1 Press {FUNCTION} 6 times until “DIAL

MODE” is displayed.

2 Select “TONE” or “PULSE” by using {V}

or {^}.

3 Press {EDIT}, then press {OFF}.

Resetting the handset to its default
setting

Feature Default setting

Display language ENGLISH

Area code ---

Handset ringer
tone

Handset ringer ON

Dial mode TONE

Default setting NO

Handset receiver
volume level

Handset

RINGER TONE 1

Vol. 2

1 Press {FUNCTION} 7 times until

“DEFAULT“ is displayed.

2 Select “YES” or “NO” by using {V} or {^}.

3 Press {EDIT}.

Note:

L The following items are retained:

– Redial number
– Caller list
– Phonebook items
– Day and time setting
– Greeting message
– Voice memos
– Caller messages
– Ring count setting
– Remote code

For assistance, please visit http://www.panasonic.com/help 13

Making/Answering Calls

Making calls

1 Lift the handset and dial the phone

number.

L To correct a digit, press {CLEAR}.

2 Press {C}.
3 When you finish talking, press {OFF} or

place the handset on the base unit.

Note:

L If an alarm tone sounds in step 2, move

closer to the base unit or place the
handset on the base unit, and try again.

L If additional dialing is necessary after

using speed dialing functions such as
phonebook dialing or REDIAL, wait until
speed dialing is finished to continue
further dialing. Otherwise, the unit may
not dial properly.

If noise interferes with the conversation

Press {CH} to select a clearer channel
while talking or move closer to the base
unit.

Note:

L

You cannot use this feature while
listening to messages using the handset.

To redial after confirming the last
number dialed
Press {REDIAL}, then press {C}.

To select the receiver volume (4 levels)

Press VOL. {V} or {^} repeatedly while
talking.

PAUSE button (for PBX/long distance
service users)

A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:

1 Press {9}, then press {PAUSE}, then

dial the phone number.

2 Press {C}.

Note:

L A 3.5 second pause is inserted each

time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.

Answering calls

When a call is being received, the IN USE
indicator on the base unit flashes rapidly.

1 Lift the handset and press {C}.

L You can also answer the call by

pressing any button except {OFF},
{#} and {CH}. (Any key talk

feature)

2 When you finish talking, press {OFF} or

place the handset on the base unit.

Temporary ringer off

While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {#}.

14 For assistance, please visit http://www.panasonic.com/help

Making/Answering Calls

Useful features during a
call

Automatic security code setting

When you place the handset on the base
unit for the first time after connecting the
AC adaptor, the unit automatically selects
one of more than 65,000 security codes.

Mute

While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
To mute your voice, press {MUTE}.

L To return to the conversation, press

{MUTE}.

For Call Waiting service users

To use Call Waiting, you must subscribe to
Call Waiting service of your telephone
service provider.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone service provider for
details and availability of this service in
your area.
Press {FLASH} to answer the 2nd call
after the tone.

L To switch between calls, press

{FLASH}.

Temporary tone dialing (for rotary/
pulse service users)

You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.

Handset locator

You can locate the handset or page the
handset user with beep tones from the
base unit.

1 Base unit:

Press {LOCATOR}.
L The IN USE indicator flashes. The

handset beeps for 1 minute and
“PAGING” is displayed on the
handset.

2 Base unit:

To stop paging, press {LOCATOR}
again.

Handset:

To stop paging, press {OFF}.

For assistance, please visit http://www.panasonic.com/help 15

Phonebook

Handset phonebook

Character table for entering names

You can add up to 10 items to the handset
phonebook and search for phonebook
items by name.

Storing names and numbers

1 Press {FUNCTION}.

2 Press a memory station number {0} to

{9}.
L You can also select the desired

memory station by using {V} or {^}.

L If an item is already stored, that

information is displayed.

L The memory station number {1} is

shown as “01”, and {0} is shown as
“10” in the phonebook.

3 Press {EDIT}.

4 Enter the name (max. 15 characters),

using the dialing buttons {1} to {9}, {V}
or {^}.

L If a name is not required, press

{EDIT} and go to step 6.

5 Press {EDIT}.

6 Enter the phone number (max. 24

digits) using the dialing buttons {0} to
{9}, {V} or {^}.

L If a pause is required for dialing,

{PAUSE} can be stored in a phone

number counting as one digit.

L When you want to store the last

number dialed, first press {REDIAL}
instead of entering the phone
number.

7 Press {EDIT}.

16 For assistance, please visit http://www.panasonic.com/help

Key Character

{1} Space – ; !

{2} ABC(

{3} DEF )

{4} GHI "

{5} JKL’

{6} MNO;

{7} PQRS

{8} TUV?

{9} WX Y Z

{V} To move the cursor to the left

{^} To move the cursor to the right

L To enter another character that is

located on the same dial key, first set the
currently selected character by pressing
either {*}, {0}, or {#}.

Editing/correcting a mistake

Press {V} or {^} to move the cursor to the
character or number you want to erase,
then press {CLEAR}. Enter the
appropriate character or number. Each
time you press {CLEAR}, a character
under the cursor is erased.

L Press and hold {CLEAR} to erase all

characters or numbers.

Finding and calling a handset
phonebook item

1 Press {FUNCTION}.

2 Press {V} or {^}.

L The last item or first item is displayed.

Phonebook

3 Press {^} to scroll up from the memory

station “01”, or {V} to scroll down from
the memory station “10”.

L You can also find the items using the

memory station numbers {0} to {9}
directly.

L The memory station number {1}

shows “01”, {0} shows “10” on the
display.

4 Press {C}.

Note:

L If “EMPTY” is displayed in step 2, no item

is stored in the memory station.

L If the phone number is more than 12

digits, the whole number has not been
shown. The remaining numbers are
displayed alternately.

Editing items in the handset
phonebook

1 Press {FUNCTION}.

2 Select the desired item by using {V} or

{^}.
L You can also find the items using the

memory station numbers {0} to {9}
directly.

Erasing an item in the handset
phonebook

1 Press {FUNCTION}.

2 Select the desired item by using {V} or

{^}.
L You can also find the items using the

memory station numbers {0} to {9}
directly.

3 Press {CLEAR}.

Erasing all items in the handset
phonebook

1 Press {FUNCTION}.

2 Review phonebook items by using {V}

or {^}.

3 Press and hold {CLEAR} until “CLEAR

ALL ?” is displayed.

4 Press {CLEAR}.

3 Press {EDIT}.

4 Edit the name using the dial key, {V} or

{^} (max. 15 characters).

5 Press {EDIT}.

6 Edit the phone number using the dial

key, {V} or {^} (max. 24 digits).

7 Press {EDIT}.

For assistance, please visit http://www.panasonic.com/help 17

Caller ID Service

Using Caller ID service

This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
Caller ID service of your telephone service
provider.

Caller ID features

When an outside call is being received, the
calling party’s name and telephone
number are displayed.
Caller information for the last 40 different
callers is logged in the caller list by the
most recent call to the oldest.

L Generally caller information is displayed

from the 2nd ring.

L If the unit cannot receive caller

information, the following is displayed:
–“OUT OF AREA”: The caller dialed

from an area which does not provide
Caller ID service.

–“PRIVATE CALLER”: The caller

requested not to send caller
information.

–“LONG DISTANCE”: The caller called

you long distance.

–“ERROR”: The Caller ID information is

interfered with during reception.

L If the unit is connected to a PBX system,

caller information may not be received
properly. Consult your PBX supplier.

L The name display service may not be

available in some areas. For further
information, please contact your
telephone service provider.

Missed calls

If a call is not answered, the unit treats the
call as a missed call. For example, if 10
calls from different parties are missed,
“NEW CALL 10” is displayed on the
handset display. This lets you know if you
should view the caller list to see who called
while you were out.

Call Waiting Caller ID display

If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 15).
Please contact your telephone service
provider for details and availability of this
service in your area.

Caller list

What the display means

*1
*2

*1 Name
*2 Phone Number
*3 Shows which calls you have not

*4 The date and time the latest call has

*5 The number of calls which you have

ROBINSON, TINA
1-555-321-5555

NEW
CALL

PM

3:10

6/10

*4 *5

checked.

been received. (ex. June 10, 3:10PM)

received.

36

*3

18 For assistance, please visit http://www.panasonic.com/help

Caller ID Service

Viewing the caller list and
calling back

1 Press {V} or {^} to enter the caller list.

2 Press {V} to search from the most

recent call, or {^} to search from the
oldest call.

3 Press {C}.

Note:

L If the caller list is empty, you cannot

enter the caller list by pressing {V} or

{^}.

L Once new calls have been checked,

“NEW” is not displayed.

Editing a caller’s phone number
before calling back

You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.

1 Press {V} or {^} to enter the caller list.

2 Select the desired item by using {V} or

{^}.

3 Press {EDIT} repeatedly until the

phone number is shown in the desired
format.

1 Local phone number

Example:

2 Area code – Local phone number

Example:

3 1 – Area code – Local phone

number

Example:

321-5555

555-321-5555

1-555-321-5555

For assistance, please visit http://www.panasonic.com/help 19

4 Press {C}.

Note:

L The number edited in the step 3 is not

maintained in the caller list.

Storing caller information into
the handset phonebook

1 Press {V} or {^} to enter the caller list.

2 Select the desired item by using {V} or

{^}.
L To edit the number, press {EDIT}

repeatedly until the phone number is
shown in the desired format.

3 Press {FUNCTION}.

4 Press a memory station number {0} to

{9}.
L The memory station number {1} is

shown as “01”, and {0} is shown as
“10” in the phonebook.

Erasing selected caller
information

1 Press {V} or {^} to enter the caller list.

2 Select the desired item by using {V} or

{^}.

3 Press {CLEAR}, then press {OFF}.

Erasing all caller information

1 Press {V} or {^} to enter the caller list.

2 Press and hold {CLEAR} until “CLEAR

ALL CID?” is displayed.

3 Press {CLEAR}.

Answering System

L When the answering system is turned

Answering system

Important:

L Only 1 person can access the answering

system at a time.

L When callers leave messages, the unit

records the day and time of each
message. Make sure the day and time
have been set (page 12).

L You cannot operate the answering

system during a phone call.

L While a caller message is being

recorded, “ ” and the number of
recorded messages are alternately
displayed on the base unit.

Memory capacity

The total recording capacity (including
your greeting message, voice memos, and
caller messages) is about 15 minutes.
A maximum of 59 messages (including
voice memos) can be recorded.

L If the message memory becomes full:

– “ ” and the number of recorded

messages are alternately displayed
while the answering system is turned
on.

– the unit announces “Memory is full”

after the phone rings 10 times.
To record additional messages, erase
unnecessary messages (page 21).

L Messages are retained even if a power

failure occurs.

Turning the answering system
on/off

Base unit

Press {ANSWER ON} to turn on/off the
answering system.

20 For assistance, please visit http://www.panasonic.com/help

on, the display shows the number of
recorded messages.

L When the answering system is turned

off, the display shows “ ”.

Screening calls

While a caller is leaving a message, you
can screen the call through the base unit’s
speaker.
To adjust the speaker volume, press {<}
or {>} repeatedly.

You can also screen the call through the
handset by pressing {ANSWER}. Press
{ANSWER} again to turn off call screening
from the handset.
To adjust the receiver volume, press VOL.
{V} or {^} repeatedly.
You can answer the call by pressing {C}
on the handset.

Recording your greeting
message

You can record your own greeting
message (max. 2 minutes) that is played
when the answering system answers a
call. If you do not record a greeting
message, a prerecorded greeting
message is used.

Base unit

1 Press and hold {GREETING} until

recording is finished.

2 After the base unit beeps, speak clearly

about 20 cm (8 inches) away from the
MIC.

L The message must be more than 3

seconds long to be recorded.

Answering System

3 To stop recording, release

{GREETING}.
L The greeting message is played back

automatically.

Note:

L If your greeting message is under 3

seconds in length, the prerecorded
greeting message is used.

Playing back the greeting message
Quickly press {GREETING} once.

Erasing your greeting message

Press {GREETING}, and then press
{ERASE} while your greeting message is

playing.

Prerecorded greeting message

The unit plays a prerecorded greeting
message for callers and asks them to
leave messages if:

– you do not record your own greeting

message

– you erase your own greeting message
– your greeting message is under 3

seconds in length

Base unit

To play back the prerecorded greeting
message, quickly press {GREETING}
once. Make sure you erase your own
greeting message.

Listening to messages
using the base unit

When new messages have been
recorded, the number of recorded
messages flashes rapidly on the base
unit’s display.

For assistance, please visit http://www.panasonic.com/help 21

Press {5}.

L The unit plays new messages.
L When you have no new messages, the

unit plays back all messages.

Note:

L Pressing {ANSWER} on the handset

switches answering system operations
from the base unit to the handset.

Adjusting the speaker volume (8 levels)

Press {<} or {>} repeatedly while
listening to a message. (The default
setting is “ ”.)

Note:

L You cannot turn the speaker volume off.

Repeating a message

Press {<} during playback.
L If you press {<} 2 times during

playback or press {<} once while the
unit announces the message number,
the previous message is played.

L If you press {<} when you do not play

back the messages, the key guidance
starts.

Skipping a message

Press {>} during playback.

Stopping a message

To stop playback, press {5}.

Erasing a message
Press {ERASE} during playback.

Erasing all messages

Press and hold {ERASE} while the unit is
not being used.

Note:

L You cannot erase new, unheard

messages.

Answering System

*1 If you press {1} 2 times during playback

Listening to messages
using the handset

Voice guidance

Press {ANSWER} to start the voice
guidance. Operate the answering system
by following the guidance as necessary.

Note:

L If you do not press any dial keys within

16 minutes after the voice guidance
prompt is heard, the handset returns to
standby mode.

L While operating the answering system

using the handset, you cannot operate
the answering system using the base
unit.

Answering system commands

You can also operate the answering
system by pressing dial keys on the
handset during playback.

Key Command

{1} Repeat message

(during playback)

{2} Play new messages

{3} Skip message

(during playback)

{4} Turn answering system

on/off

{7} Review the remote voice

menu again

{0} Erase currently playing

message

{OFF}
{ANSWER}

Return to standby mode

22 For assistance, please visit http://www.panasonic.com/help

*1

*2

or press {1} once while the unit
announces the message number, the
previous message is played.

*2 When you have no new messages, the

unit plays back all messages.
To stop playing, press {2} again.

Adjusting the receiver volume (4 levels)

Press VOL. {V} or {^} repeatedly while
listening to a message.

Voice memo

Recording a voice memo

You can use the base unit to leave a voice
memo (voice message) for yourself or
someone else (max. 3 minutes). Voice
memos can be played back later with the
same operation used to play back
answering system messages.

Base unit

1 Press and hold {MEMO} until recording

is finished.

2 After the unit beeps, speak clearly

about 20 cm (8 inches) away from the
MIC.

3 To stop recording, release {MEMO}.

Remote operation

Using a touch tone phone, you can access
your phone from an outside line to listen to
recorded messages. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations. While
remotely accessing the answering system,
the display shows “ ”.

Answering System

Important:

L In order to remotely access the

answering system, you must first set a
remote code (page 24). This code must
be entered each time you operate the
answering system remotely.

Using the answering system
remotely

1 Dial your phone number from a touch

tone phone.

2 After the greeting message starts,

press any dial key ({0} - {9}, {#}, or
{*}) to skip the greeting.

3 After the greeting message stops, enter

your 3-digit remote code (page 24).

L The voice guidance starts.
L Follow the voice guidance as

necessary.

4 Press a key to select the function you

want.

5 When finished, hang up.

Note:

L You can ignore the voice guidance and

control the unit using remote commands
(page 23).

L If you enter the wrong remote code more

than 3 times, the call is disconnected.

Voice guidance

During remote operation, the unit’s voice
guidance prompts you to press the desired
button to perform a specific operation.
Operate the answering system by
following the guidance as necessary.

Note:

L If you do not press any dial keys within 7

seconds after the voice guidance prompt
is heard, the unit disconnects your call.

Remote commands

You can press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.

Key Remote command

{1} Repeat message

(during playback)

{2} Play new messages

{3} Skip message

(during playback)

{4} Turn answering system

on/off

{7} Review the remote voice

menu again

{0} Erase currently playing

message

*1 If you press {1} 2 times during playback

or press {1} once while the unit
announces the message number, the
previous message is played.

*2 When you have no new messages, the

unit plays back all messages.
To stop playing, press {2} again.

Turning on the answering system
remotely

If the answering system is off, you can turn
it on remotely.

*1

*2

1 Dial your phone number from a touch

tone phone.

For assistance, please visit http://www.panasonic.com/help 23

Answering System

2 Let the phone ring 10 times.

3 After the unit picks up the call, enter the

remote code, then press {4}.
L If you do not enter the remote code

within 7 seconds, the unit
disconnects your call.

L You can hang up or begin remote

operation.

Answering system
settings

Remote code

A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
The default setting is “123”.

Handset

1 Press {ANSWER}, then press {*}.

2 Enter the desired 3-digit remote code.

3 Press {*}.

L The digits of the code stored are

announced, then the voice guidance
starts.

4 Press {OFF}.

RING SELECT switch

You can change the number of times (3
rings or 5 rings) the phone rings before the
unit answers calls. The default is 5 rings.
Change the ring count by adjusting the
RING SELECT switch on the bottom of the
base unit. (page 10)

RING SELECT switch

For Voice Mail service subscribers

If you subscribe to a flat-rate service
package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:

L To use the Voice Mail service provided

by your telephone service provider
rather than the unit’s answering system,
turn off the answering system (page 20).
This unit does not have an indicator to
indicate if there are new messages in
your mailbox service.

L To use this unit’s answering system

rather than the Voice Mail service
provided by your telephone service
provider, please contact your telephone
service provider to deactivate your Voice
Mail service.
If your telephone service provider
cannot do this:
– Set this unit’s RING SELECT switch

so that this unit’s answering system
answers calls before the Voice Mail
service of your telephone service
provider does. It is necessary to check
the ring count required to activate the
Voice Mail service provided by your
telephone service provider before
changing this setting.

– Change the ring count of the Voice

Mail service so that the answering
system can answer the call first. To do
so, consult your telephone service
provider.

24 For assistance, please visit http://www.panasonic.com/help

Useful Information

Headset (optional)

Connecting a optional headset to the
handset allows hands-free phone
conversations.
We recommend using the Panasonic
headset noted on page 3.

L Headset shown is KX-TCA86.

Wall mounting

Connect the telephone line cord. Mount
the unit by inserting the mounting pins into
the round openings on the base unit (for
pin 2, use round cut out at the bottom of
the base unit if you are using the 4 inches
phone plate), then sliding the unit down to
secure it. Connect the AC adaptor to
power outlet (page 7).

L There are two common types of wall

phone plates. The distance between 1
and 2 may vary depending on the size
of the wall phone plate installed.

83 mm

1

/4 inches)

(3

1

2

102 mm

(4 inches)

1

2

83 mm

1

(3

/4 inches)
or
102 mm
(4 inches)

For assistance, please visit http://www.panasonic.com/help 25

Useful Information

Troubleshooting

General use

Problem Cause/solution

The unit does not work. L Make sure the battery is installed correctly and fully

charged (page 8).

L Check the connections (page 7).
L Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

L Place the handset on the base unit and try again.
L Press {C}, then press {OFF} and try again.

I cannot hear a dial tone. L Confirm the telephone line cord is properly connected

(page 7).

L Disconnect the unit from the telephone line and connect

a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone service
provider.

Programmable settings

Problem Cause/solution

While programming, the
handset starts to ring.

L A call is being received. Answer the call and start again

after hanging up.

Battery recharge

Problem Cause/solution

I fully charged the battery,
but “ ” continues to
display.

The handset display is
blank.

Making/answering calls

Problem Cause/solution

The handset does not
ring.

L Clean the charge contacts and charge again (page 8).
L The battery may need to be replaced with a new one

(page 8).

L Confirm that the battery is properly installed.
L Fully charge the battery (page 8).

L The ringer is turned off. Turn it on (page 13).
L Place the handset on the base unit.

26 For assistance, please visit http://www.panasonic.com/help

Useful Information

Problem Cause/solution

Static is heard, sound
cuts in and out.
Interference from other
electrical units.

I cannot make a call. L The dialing mode may be set incorrectly. Change the

I cannot redial by
pressing {REDIAL}.

I cannot have a
conversation using the
headset.

I cannot make long
distance calls.

I cannot page the
handset.

L Move the handset and the base unit away from other

electrical appliances.

L Move the handset closer to the base unit.
L Press {CH} to select a clearer channel in the talk mode.
L If your unit is connected to a telephone line with DSL

service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.

setting (page 13).

L The base unit is in use. Try again later.

L If the last number dialed was more than 24 digits long,

the number will not be redialed correctly. Dial the
number manually.

L Make sure that an optional headset is connected

properly (page 25).

L Make sure that you have long distance service.

L The called handset is too far from the base unit.
L The called handset is in use. Try again later.

Caller ID

Problem Cause/solution

I cannot dial the phone
number edited in the
caller list.

The 2nd caller’s
information is not
displayed during an
outside call.

For assistance, please visit http://www.panasonic.com/help 27

L The phone number you dialed might have an incorrectly

edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 19).

L In order to use Caller ID, Call Waiting, or Call Waiting

Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).

Useful Information

Problem Cause/solution

The handset does not
display the caller’s name
and/or phone number.

Answering system

Problem Cause/solution

I cannot listen to
messages from a remote
location.

The unit does not record
new messages.

I cannot operate the
answering system.

I cannot record a greeting
message or a voice
memo correctly.

L You have not subscribed to Caller ID service. Contact

your telephone service provider to subscribe.

L If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.

L If your unit is connected to a telephone line with DSL

service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.

L The name display service may not be available in some

areas. Contact your telephone service provider for
details.

L Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

L The caller requested not to send caller information

(page 18).

L If a call is being transferred to you, the caller information

is not displayed.

L Generally, caller information is displayed from the 2nd

ring.

L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 24).
L The answering system is off. Turn it on (page 23).

L The answering system is off. Turn it on (page 20, 23).
L The message memory is full. Erase unnecessary

messages (page 21).

L If you subscribe to the Voice Mail service, messages

are recorded by the telephone service provider not your
telephone (page 24).

L Someone is operating the answering system.

L Make sure the answering system is turned on, then

press and hold {GREETING} or {MEMO} firmly until
recording is finished. While recording a message, “ ”
and the number of recorded messages are alternately
displayed.

28 For assistance, please visit http://www.panasonic.com/help

FCC and other information

Useful Information

This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:5GG----------.
If requested, this number must be
provided to the telephone company.

L Registration No

............(found on the bottom of the unit)

L Ringer Equivalence No.

(REN).......0.0B

A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
compatible modular jack that is also
compliant.

The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a

decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the

telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn't
practical, the telephone company will
notify the customer as soon as possible.

Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.

The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.

If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized
Servicer. If the equipment is causing
harm to the telephone network, the
telephone company may request that
you disconnect the equipment until the
problem is resolved.

Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.

If your home has specially wired alarm
equipment connected to the telephone

For assistance, please visit http://www.panasonic.com/help 29

Useful Information

line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.

This equipment is hearing aid compatible
as defined by the FCC in 47 CFR Section

68.316.
When you hold the phone to your ear,

noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.

WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.

2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.

This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.

Privacy of communications may not be
ensured when using this phone.

CAUTION:

Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user's authority to operate this
device.

NOTE:

This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving

antenna.

– Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet

on a circuit different from that to which
the receiver is connected.

– Consult the dealer or an experienced

radio/TV technician for help.

30 For assistance, please visit http://www.panasonic.com/help

Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.

Notice

Useful Information

For assistance, please visit http://www.panasonic.com/help 31

Useful Information

Specifications

General

Operating environment 5 °C – 40 °C (41 °F – 104 °F)

Frequency Handset transmit: 911.171 MHz - 913.066 MHz

Base unit transmit: 2480.0 MHz - 2482.9 MHz

Base unit

Dimensions Approx. height 133 mm x width 162 mm x depth 119 mm

Mass (Weight) Approx. 342 g (0.75 lb.)

Power consumption Standby: Approx. 5.0 W

Base RF Power output 94 dBuV/m (max.)

Power supply AC adaptor (120 V AC, 60 Hz)

Handset

Dimensions Approx. height 220 mm x width 50.6 mm x depth 40.2 mm

Mass (Weight) Approx. 214 g (0.47 lb.) with battery

Handset RF Power output 94 dBuV/m (max.)

Power supply Ni-Cd battery (3.6 V, 600 mAh)

Note:

L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.

1

/4 inches x 63/8 inches x 411/16 inches)

(5

Maximum: Approx. 6.7 W

21

/32 inches x 2 inches x 19/16 inches)

(8

32 For assistance, please visit http://www.panasonic.com/help

Warranty

Useful Information

PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094

PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts Labor

One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must

✄

mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:

Panasonic Service and Technology Company Customer Service Center
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax [phone].
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic at 1-800-332-5368.
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint, a return address and provide a day time phone number where you
can be reached.

For assistance, please visit http://www.panasonic.com/help 33

Useful Information

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or

messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,

INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Service
the problem is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.

Center

. If

34 For assistance, please visit http://www.panasonic.com/help

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or
Service Center; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am to 9 pm; Saturday-Sunday 10 am to 7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

[e-mail]

You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks.)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone [phone], Fax [phone]

For assistance, please visit http://www.panasonic.com/help 35

If you need assistance with setup or operation

1 Visit our website: http://www.panasonic.com/help

2 Contact us via the web at: http://www.panasonic.com/contactinfo

3 Call us at: 1-800-211-PANA (1-800-211-7262)

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product

L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Service and Technology Company Customer Service

Center, prepaid and adequately insured.

L Do not send your unit to Panasonic Consumer Electronics Company listed below or to

executive or regional sales offices. These locations do not repair consumer products.

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.

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