Panasonic KX-TG1855NZ, KX-TG1852NZ, KX-TG1851NZ, KX-TG1853NZ Operating Instructions

Operating Instructions

Digital Cordless Phone

Model No. KX-TG1851NZ

KX-TG1852NZ
KX-TG1853NZ

Digital Cordless Answering System

Model No. KX-TG1855NZ

KX-TG1851

This unit is Caller ID compatible. To display the caller’s
phone number, you must subscribe to Caller ID service.

Charge the batteries for about 7 hours before initial use.

Please read these operating instructions before using the unit and save
them for future reference.

Table of Contents

Preparation

Introduction . . . . . . . . . . . . . . . . . . . . . 3

Accessory information. . . . . . . . . . . . . 4

Important information . . . . . . . . . . . . . 6

Controls. . . . . . . . . . . . . . . . . . . . . . . . 8

Displays. . . . . . . . . . . . . . . . . . . . . . . . 9

Connections . . . . . . . . . . . . . . . . . . . 10

Battery installation and replacement . 11

Battery charge. . . . . . . . . . . . . . . . . . 12

Turning the power on/off . . . . . . . . . . 13

Setting up the unit before use . . . . . . 13

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . . 14

Answering calls . . . . . . . . . . . . . . . . . 14

Useful features during a call . . . . . . . 15

Phonebook

Handset phonebook . . . . . . . . . . . . . 16

Registering a handset to the base unit

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Intercom between handsets . . . . . . . 32

Transferring calls between handsets 32

Conference calls. . . . . . . . . . . . . . . . 33

Copying phonebook entries . . . . . . . 33

Useful Information

Character entry. . . . . . . . . . . . . . . . . 35

Error messages . . . . . . . . . . . . . . . . 37

Troubleshooting . . . . . . . . . . . . . . . . 37

Specifications . . . . . . . . . . . . . . . . . . 42

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . 43

Handset Settings

Handset settings . . . . . . . . . . . . . . . . 18

Special instructions for time settings . 19

Base Unit Settings

Base unit settings . . . . . . . . . . . . . . . 20

Special instructions for call options . . 21

Caller ID Service

Using Caller ID service . . . . . . . . . . . 22

Caller list . . . . . . . . . . . . . . . . . . . . . . 23

For Telecom Call Minder or TelstraClear
Message Mailbox service subscribers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Answering System Features

Answering system . . . . . . . . . . . . . . . 25

Turning the answering system on/off. 25

Greeting message . . . . . . . . . . . . . . . 25

Listening to messages. . . . . . . . . . . . 26

Direct command operation using the

handset . . . . . . . . . . . . . . . . . . . . . . . 27

Remote operation . . . . . . . . . . . . . . . 27

Answering system settings . . . . . . . . 29

Multi-unit Operation

Operating additional units . . . . . . . . . 31

2

Preparation

Introduction

Thank you for purchasing a new Panasonic digital cordless phone.

For your future reference

Attach or keep original receipt to assist with any repair under warranty.

Serial No. (found on the bottom of the base unit)

Date of purchase

Name and address of dealer

Note:

L In the event of problems, you should contact your equipment supplier in the first

instance.

Your phone

KX-TG1851/KX-TG1855

*The pictured model is
KX-TG1851.

KX-TG1852

KX-TG1853

3

Preparation

Accessory information

Supplied accessories

No. Accessory items Quantity

KX-TG1851
KX-TG1855

1 AC adaptor for base unit

(Part No. PQLV207AL)

2 Telephone line cord 1 1 1
3 Rechargeable batteries

AAA (R03) size
(Part No. HHR-55AAAB)

4 Handset cover
5 Charger

(Part No. PQLV30055Z)

6 AC adaptor for charger

(Part No. PQLV209AL)

*1 The handset cover comes attached to the handset.

123456

*1

111

246

123

—1 2

—1 2

KX-TG1852 KX-TG1853

4

Preparation

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

No. Model No. Description

1 KX-TGA185AZ Additional Digital Cordless Handset
2 KX-TCA727EX Wall-Mounting Adaptor
3 KX-TCA718EX Belt Clip
4 KX-A272 DECT repeater

23

Note:

L When replacing the batteries, use only 2 rechargeable AAA (R03) size nickel metal

hydride (Ni-MH) batteries. We recommend using Panasonic rechargeable
batteries (Model No. HHR-4EPT).

L Replacement batteries may have a different capacity from that of the supplied

batteries.

5

Preparation

Important information

General

L Use only the AC adaptor supplied with

this product, noted on page 4.

L Do not connect the AC adaptor to any

AC outlet other than a standard
220–240 V AC outlet.

L This product is unable to make calls

when:
– the portable handset battery(ies)

need recharging or have failed.
– there is a power failure.
– the key lock feature is turned on.

L Do not open the base unit, charger, or

handset other than to replace the
battery(ies).

L This product should not be used near

emergency/intensive care medical
equipment and should not be used by
people with pacemakers.

L Care should be taken that objects do

not fall onto, and liquids are not spilled
into, the product. Do not subject this
product to excessive smoke, dust,
mechanical vibration or shock.

Environment

shock. Confirm that smoke has
stopped emitting and contact an
authorised service centre.

L Do not spill liquids (detergents,

cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If the
telephone line cord plug becomes
wet, immediately pull it from the
telephone wall jack, and do not use.

L Do not place or use this product near

automatically controlled devices such
as automatic doors and fire alarms.
Radio waves emitted from this product
may cause such devices to
malfunction resulting in an accident.

L Regularly remove any dust, etc. from

the AC adaptor/power plug by pulling
it from the power outlet, then wiping
with a dry cloth. Accumulated dust
may cause an insulation defect from
moisture, etc. resulting in a fire.

L Do not damage the power cord/plug.

This may cause a short circuit, electric
shock, and/or fire.

L Do not touch the plug with wet hands.
L The AC adaptor is used as the main

disconnect device. Ensure that the AC
outlet is installed near the product and
is easily accessible.

L Do not use this product near water.
L This product should be kept away

from heat sources such as radiators,
cookers, etc. It should also not be
placed in rooms where the
temperature is less than 5 °C or
greater than 40 °C.

Warning:

L To prevent the risk of electrical shock,

do not expose this product to rain or
any other type of moisture.

L Unplug this product from power

outlets if it emits smoke, an abnormal
smell, or makes unusual noise. These
conditions can cause fire or electric

6

Battery caution

L We recommend using the battery(ies)

noted on page 5. Use only

rechargeable battery(ies).

L Do not mix old and new batteries.
L Do not dispose of the battery(ies) in a

fire, as they may explode. Check with
local waste management codes for
special disposal instructions.

L Do not open or mutilate the

battery(ies). Released electrolyte
from the battery(ies) is corrosive and
may cause burns or injury to the eyes

Preparation

or skin. The electrolyte may be toxic if
swallowed.

L Exercise care when handling the

battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies),
otherwise a short circuit may cause
the battery(ies) and/or the conductive
material to overheat and cause burns.

L Charge the battery(ies) provided with

or identified for use with this product
only in accordance with the
instructions and limitations specified
in this manual.

L Only use a compatible base unit (or

charger) to charge the battery(ies). Do
not tamper with the base unit (or
charger). Failure to follow these
instructions may cause the
battery(ies) to swell or explode.

General warnings:

L This equipment will be inoperable

when mains power fails.

L When a failure occurs which results in

the internal parts becoming
accessible, disconnect the power
supply cord immediately and return
this unit to an authorised service
centre.

L Disconnect the telecom connection

before disconnecting the power
connection prior to relocating the
equipment, and reconnect the power
first.

L No “111” or other calls can be made

from this device during a mains power
failure.

L This equipment shall not be set to

make automatic calls to the Telecom
“111” Emergency Service.

L To minimise the possibility of lightning

damage, when you know that a
thunderstorm is coming, we
recommend that you:

– Unplug the telephone line cord from

the phone jack.

– Unplug the AC adaptor from the AC

power outlet.

L The earpiece on the handset is

magnetised and may retain small
metallic objects.

L This equipment has been tested and

found to comply with AS/NZS
CISPR22: 2004 limits for
electromagnetic interference. Any
modifications to any part of the system
or to any peripherals may void the
EMC compliance of the system or the
peripherals.

L The unit’s answering system only

responds to Distinctive Alert
cadence(s) DA1 and DA3.

L Not all telephones will respond to

incoming ringing when connected to
the extension socket.

L This equipment may not provide for

the effective hand-over of a call to
another device connected to the same
line.

L The grant of a Telepermit for any item

of terminal equipment indicates only
that Telecom has accepted that the
item complies with minimum
conditions for connection to its
network. It indicates no endorsement
of the product by Telecom, nor does it
provide any sort of warranty. Above
all, it provides no assurance that any
item will work correctly in all respects
with another item of Telepermitted
equipment of a different make or
model, nor does it imply that any
product is compatible with all of
Telecom’s network services.

Important notice:

L Under power failure conditions, this

telephone may not operate. Please
ensure that a separate telephone, not

7

Preparation

dependent on local power, is available
for emergency use.

Notice for product disposal, transfer,
or return

L This product can store your

private/confidential information. To
protect your privacy/confidentiality, we
recommend that you erase the
information such as phonebook or
caller list entries from the memory
before you dispose of, transfer or
return the product.

Information on Disposal in other
Countries outside the European
Union

Base unit (KX-TG1855)

BACDE

FG H IJ

A Speaker
B {4} (Erase)
C {7} (Repeat)
D {8} (Skip)
E {s} (Answer on)/Answer on

indicator

F Charge contacts

This symbol is only valid in the European
Union. If you wish to discard this
product, please contact your local
authorities or dealer and ask for the
correct method of disposal.

Controls

Base unit (KX-TG1851/KX-TG1852/
KX-TG1853)

G {x} (Page)
H {<}{>} (Volume)
I {6} (Play)/Message indicator
J {■} (Stop)

Handset

A

B
C

D
E

F

G

H

I

J

K
L

M

N
O

A B

A Charge contacts
B {x} (Page)

8

P

A Speaker
B {j/OK} (Menu/OK)
C {k} (Phonebook)
D {C} (Talk)

Preparation

E Navigator key ({^}/{V}/{>}/{< })/

? (Receiver volume: {^}{V})

F {s} (Speakerphone)
G {R} (Recall)
H Receiver
I Display
J {R} (Redial/Pause)
K {ih} (Off/Power)
L {C/T} (Clear/Mute)
M Dial keypad
N {INT} (Intercom)
O Microphone
P Charge contacts

Using the navigator key

Press {^}, {V}, {<}, or {> } to navigate
through menus and to select items
shown on the display.

Adjusting the receiver or speaker
volume (?)

Press {^} or {V} while on a call.

{^}

Icon Meaning

L Handset is accessing

base unit. (intercom,
paging, changing base
unit settings, etc.)

k Handset is on an outside

call.

u Answering system is

*1

on.

(page 25)

5 Battery level

Call privacy mode is on.
(page 15)

0 New call minder

message received
(page 24)

L Line is being used by

another handset for
calling, registration,
etc.

L Answering system is

being used by another
handset or the base

*1

unit.

*2

{<}{>}

{V}

Displays

Display icons

Icon Meaning

w Within range of a base

unit
L When flashing:

Handset is searching
for base unit.
(page 38)

*1 KX-TG1855
*2 Call minder users only

9

Preparation

C

C

Connections

Connect the telephone line cord until it
clicks into the base unit and telephone
line jack (A). Connect the AC adaptor
cord (B) by pressing the plug firmly (C).

Charger (KX-TG1852/KX-TG1853)

C

Base unit

C

Hook

A

B

USE ONLY the
supplied AC adaptor.

(220–240 V, 50/60 Hz)

To telephone line

USE ONLY the supplied
cord.

Important:

L If you use a telephone line cord which

is not supplied, the unit may not work
properly.

Hooks

B

(220–240 V, 50/60 Hz)

USE ONLY the supplied
AC adaptor (smaller).

Note:

L Never install telephone wiring during a

lightning storm.

L The AC adaptor must remain

connected at all times. (It is normal for
the adaptor to feel warm during use.)

L The AC adaptor should be connected

to a vertically oriented or floor­mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.

L The unit will not work during a power

failure. We recommend connecting a
standard telephone to the same
telephone line or to the same
telephone jack using a BT double
adaptor.

10

L The unit is not designed to be used

with rotary (pulse dialling) services.

L The unit’s answering system will not

answer incoming calls on your
FaxAbility number.

If you subscribe to an ADSL service

L Please attach a noise filter (contact

your ADSL service provider) to the

Preparation

telephone line between the base unit
and the telephone line jack in the
event of the following:

– Noise is heard during

conversations.
– Caller ID features (page 22) do not

function properly.

Telephone line cord

L Ensure correct polarities (S, T)

when installing the batteries.

L Wipe the battery ends (S, T) with a

dry cloth.

L When installing the batteries, avoid

touching the battery ends (S, T) or
the unit contacts.

L When replacing batteries, we

recommend using the Panasonic
rechargeable batteries noted on page
5, 6.

1 Press the notch on the handset

cover firmly and slide it in the
direction of the arrow.

Noise filter
(For ADSL users)

Location

L For maximum distance and noise-free

operation, place your base unit:
– away from electrical appliances

such as TVs, radios, personal

computers, or other phones.
– in a convenient, high, and central

location.

Battery installation and
replacement

Important:

2 Insert the batteries negative (T)

end first. Close the handset cover.

Rechargeable Ni-MH ONLY

L Use only the supplied rechargeable

batteries noted on page 4, 6.

L USE ONLY rechargeable Ni-MH

batteries AAA (R03) size.

L Do NOT use Alkaline/Manganese/

Ni-Cd batteries.

11

Preparation

Note:

L When replacing batteries, remove the

old batteries.

Battery charge

Place the handset on the base unit or
charger for about 7 hours before
initial use.

When charging, “Charging” will be
displayed.
When the batteries are fully charged,
“Charge Completed” will be
displayed.

L Clean the charge contacts of the

handset, base unit, and charger with a
soft, dry cloth once a month. Clean
more often if the unit is subject to the
exposure of grease, dust, or high
humidity.

Battery level

Battery icon Battery level

5 High

6 Medium

7 Low

L When flashing:

Needs to be
charged.

Panasonic Ni-MH battery
performance (supplied batteries)

Operation Operating

time

In continuous use 17 hours max.

Base unit

*1 The pictured model is KX-TG1851.
*2 KX-TG1852/KX-TG1853

Note:

L It is normal for the handset to feel

warm during charging.

L If you want to use the unit

immediately, charge the batteries for
at least 15 minutes.

*1

Charger

*2

In continuous
standby mode

Note:

L It is normal for batteries not to reach

full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).

L Actual battery performance depends

on a combination of how often the
handset is in use and how often it is
not in use (standby).

L Even after the handset is fully

charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.

L The battery level may not be

displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.

180 hours
max.

12

Turning the power
on/off

Power on

Press {ih} for about 1 second.

Power off

Press {ih} for about 2 seconds.

Setting up the unit

Preparation

3 Proceed with the operation for your

model.

■ KX-TG1851/KX-TG1852/
KX-TG1853

Press {^} or {V} to select “Set
Date & Time”. i {>}

■ KX-TG1855

Press {^} or {V} to select “Time
Settings”. i {>} i Press
{^} or {V} to select “Set Date &
Time”. i {>}

4 Enter the current date, month, and

year.
Example: 17 May, 2007

{1}{7}{0}{5}{0}{7}

before use

Display language

{ih} i {j/OK}

1
2 Press {^} or {V} to select “Handset

Setup”. i {>}

3 Press {^} or {V} to select “Display

Setup”. i {>}

4 Press {^} or {V} to select “Select

Language”. i {>}

5 Press {^} or {V} to select the

desired language. i {>} i
{ih}

Note:

L If you select a language you cannot

read: {ih} i {j/OK} i {^} 3
times i {>} i {V} 2 times i
{>} 2 times i {^}/{V}: Select the
desired language. i {>} i

{ih}

5 Enter the current hour and minute.

Example: 3:30 PM
{0}{3}{3}{0} i Press {*} until
“03:30 PM” is displayed.

6 {j/OK} i {ih}

Note:

L To correct a digit, press {<} or {>} to

move the cursor, then make the
correction.

L The date and time may be incorrect

after a power failure. In this case, set
the date and time again.

Date and time

{j/OK}

1
2 Press {^} or {V} to select “Handset

Setup”. i {>}

13

Making/Answering Calls

Making calls

1 Lift the handset and dial the phone

number.

L To correct a digit, press {C/T}.

2 {C}
3 When finished talking, press {ih}

or place the handset on the base
unit or charger.

4 {^}/{V}: “Yes” i {>} i {ih}

Pause (for PBX/long distance
service users)

A pause is sometimes required when
making calls using a PBX or long
distance service.
Example: If you have to dial {0} before
dialling outside numbers manually, you
will probably need to pause after dialling

{0} until you hear a dial tone.

Speakerphone

1 During a conversation, press {s} to

turn on the speakerphone.
L Speak alternately with the caller.

2 When finished talking, press

{ih}.

Note:

L For best performance, use the

speakerphone in a quiet environment.

L To switch back to the receiver, press

{C}.

Adjusting the receiver or speaker
volume

Press {^} or {V} while on a call.

Making a call using the redial
list

The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).

1 {R}
2 {^}/{V}: Select the desired number.
3 {C}

1 {0} i {R}
2 Dial the phone number. i {C}

Note:

L A 3 second pause is inserted each

time {R} is pressed. Repeat as
needed to create longer pauses.

Answering calls

1 Lift the handset and press {C} or

{s} when the unit rings.
L You can also answer the call by

pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key

answer feature)

2 When finished talking, press {ih}

or place the handset on the base
unit or charger.

Auto talk feature

You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 18.

Erasing numbers in the redial list

1 {R}
2 {^}/{V}: Select the desired number.

i { > }

3 {^}/{V}: “Erase” i {>}

14

Adjusting the handset ringer volume
when receiving a call

Press {^} or {V}.

Making/Answering Calls

Handset locator

Using this feature, you can locate the
handset if it has been misplaced.

1 Press {x} on the base unit.
2 To stop paging, press {x} on the

base unit or press {ih} on the
handset.

Useful features during
a call

Mute

While mute is turned on, you will be able
to hear the other party, but the other
party will not be able to hear you.
To mute your voice, press {C/T}.

L To return to the conversation, press

{C/T} again.

Key lock

The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press {j/OK} for
about 3 seconds.

L “Key Lock” is displayed.
L To turn key lock off, press {j/OK}

again for about 3 seconds.

Note:

L Calls to emergency numbers cannot

be made until key lock is turned off.

Call share

A 2nd handset can join an existing
outside call.
To join the conversation, press {C} or
{s} when the other handset is on an
outside call.

R button

Pressing {R} allows you to use special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.

Note:

L To change the recall time, see page

20.

For Call Waiting service users

To use Call Waiting, you must subscribe
to the Call Waiting service of your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a Call Waiting tone.
Please contact your service
provider/telephone company for details
and availability of this service in your
area. Press {R} to answer the 2nd call.

Call privacy

Call privacy allows you to prevent other
users from joining your conversations
with outside callers. To allow other users
to join your conversations, leave this
feature off. The default setting is “Off”.

1 Press {j/OK} during an outside

call.

2 {^}/{V}: “On” or “Off” i {>}

L When this feature is turned on,

“[P]” is displayed.

Note:

L This feature will turn off after you hang

up the call.

L To switch between calls, press {R}.

15

Phonebook

Handset phonebook

L If there is no entry corresponding

to the letter you selected, the next
entry will be displayed.

The handset phonebook allows you to
make calls without having to dial
manually. You can add 50 names and
phone numbers.

Adding entries

{k} i {j/OK}

1
2 {^}/{V}: “New Entry” i {>}
3 Enter the party’s name (16

characters max.; page 35). i

{j/OK}

4 Enter the party’s phone number (24

digits max.). i {j/OK}

5 {^}/{V}: “Save” i {>} i

{ih}

Note:

L Step 1 variation:

{j/OK} i {^}/{V}: Select
“Ph.Book Setup”. i {>}

L To change the character entry

mode:
{R} i {^}/{V}: Select the

character entry mode. i {>}

3 {^}/{V}: Scroll through the

phonebook if necessary.

4 {C}

Editing entries

Find the desired entry (page 16).

1

i {j/OK}

2 {^}/{V}: “Edit” i {>}
3 Edit the name if necessary (16

characters max.; page 35). i

{j/OK}

4 Edit the phone number if necessary

(24 digits max.). i {j/OK}

5 {^}/{V}: “Save” i {>} i

{ih}

Finding and calling a handset
phonebook entry

Scrolling through all entries

1 {k }
2 {^}/{V}: Select the desired entry.
3 {C}

Searching by first character (index
search) (KX-TG1855)

1 {k }
2 Press the dial key ({0} to {9}) which

contains the character you are
searching for (page 35).

L Press the same dial key

repeatedly to display the first
entry corresponding to each letter
located on that dial key.

Erasing entries

Erasing an entry

1 Find the desired entry (page 16).

i {j/OK}

2 {^}/{V}: “Erase” i {>}
3 {^}/{V}: “Yes” i {>} i {ih}

Erasing all entries

1 {k} i {j/OK}
2 {^}/{V}: “Erase All” i {>}
3 {^}/{V}: “Yes” i {>}
4 {^}/{V}: “Yes” i {>} i {ih}

16

Chain dial

This feature allows you to dial phone
numbers in the handset phonebook
while you are on a call. This feature can
be used, for example, to dial a calling
card access number or bank account
PIN that you have stored in the handset
phonebook, without having to dial
manually.

1 While on a call, press {k}.
2 {^}/{V}: Select the desired entry.
3 Press {>} to dial the number.

Phonebook

17

Handset Settings

Handset settings

To customise the handset:

1 {j/OK}
2 Press {^} or {V} to select “Handset Setup”. i {>}
3 Press {^} or {V} to select the desired item in the handset settings menu. i {>}
4 Press {^} or {V} to select the desired item in the sub-menu. i {> }
5 Press {^} or {V} to select the desired setting then press {>}.

L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.

Note:

L The current item or setting is indicated by > on the display.

Menu Sub-menu Details (default setting)

Set Date &
Time

Time Settings

Ringer Setup Ringer Volume For handset (Maximum)

Display Setup Select

Registration Register H.set page 31

Other Options Keytones (“On”)

*1

*2

Set Date & Time page 13

Alarm page 19

Ext. Ringtone For outside calls

Language

Contrast (Level 3)

Auto Talk (“Off”): page 14

*1 KX-TG1851/KX-TG1852/KX-TG1853
*2 KX-TG1855
*3 When the ringer volume is turned off, “Ring Off” is displayed and the

handset does not ring for outside calls.
However even when the ringer volume is turned off, the handset rings:

— page 13

(“Ringtone 1”)

(“English”): page 13

*3

*4, *5

– at the minimum level for alarm (KX-TG1855)
– at the minimum level for intercom calls
– at the maximum level for paging

*4 If you select one of the melody ringtones, the ringtone will continue to sound for

several seconds if the caller hangs up before you answer. You may hear a dial
tone or no one on the line when you answer a call.

*5 The preset melodies in this product are used with permission of © 2006

Copyrights Vision Inc.

18

Special instructions
for time settings

Alarm (KX-TG1855)

An alarm will sound for 3 minutes at the
set time once or daily. Set the date and
time beforehand (page 13).

1 {j/OK}
2 {^}/{V}: “Handset Setup” i

{>}

3 {^}/{V}: “Time Settings” i

{>}

4 {^}/{V}: “Alarm” i {>} 2 times

Handset Settings

5 {^}/{V}: Select an alarm mode. i

{>}

“Off”

Turns alarm off. Press {>} again,
then press {ih} to finish.

“Once”

The alarm sounds once at the set
time. Enter the desired date and
month.

“Daily”

An alarm sounds daily at the set time.

6 Enter the desired hour and minute.

i {j/OK}

7 {^}/{V}: Select the desired ringtone.

i {>}

8 {^}/{V}: “Save” i {>} i

{ih}

Note:

L To stop the alarm, press any dial key.
L When in talk or intercom mode, the

alarm will not sound until the call has
ended.

L If you select “Once”, the setting will

change to “Off” after the alarm
sounds.

19

Base Unit Settings

Base unit settings

To customise the base unit using the handset:

1 {j/OK}
2 Press {^} or {V} to select “Base Unit Setup”. i {>}
3 Press {^} or {V} to select the desired item in the base unit settings menu. i

{>}

4 Press {^} or {V} to select the desired item in the sub-menu. i {> }
5 Press {^} or {V} to select the desired setting then press {>}.

L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.

Note:

L The current item or setting is indicated by > on the display.

Menu Sub-menu Details (default setting)

Ringer Volume

Call Options Recall/Flash Recall time (“600 msec.”)

Other Options Base Unit PIN Change base unit PIN (“0000”).

*1 KX-TG1855
*2 Change the recall time, if necessary, depending on the requirements of your

service provider/telephone company or PBX.

*3 If you change the PIN, please make note of your new PIN. The unit will not reveal

the PIN to you.

*4 If you forget your PIN, consult your nearest Panasonic service centre.

*1

Area Code page 21

Repeater Mode (“Off”): page 32

— For base unit (Medium)

– Enter the current 4-digit base unit

*4

PIN.

– Enter the new 4-digit base unit

PIN. i {>} i {ih}

*2

*3

20

Special instructions
for call options

Selecting area codes to be
deleted automatically

In some situations, phone numbers
stored automatically in the Caller ID list
(page 23) will include area codes. If you
do not want to dial the area codes when
making calls from the Caller ID list, you
can store the area codes which you want
the unit to delete automatically.
Example: You have stored the area
code “09”. If you make a call from the
Caller ID list to the phone number “09-
456-7890”, the unit dials “456-7890”.

Base Unit Settings

1 {j/OK}
2 {^}/{V}: “Base Unit Setup” i

{>}

3 {^}/{V}: “Call Options” i {>}
4 {^}/{V}: “Area Code” i {>}
5 Enter an area code (5 digits max.).

i {j/OK} i {ih}

Note:

L The use of this feature can prevent a

National Call from being dialled. E.g.,
in the case of the South Island, the
“03” will be omitted and will therefore
prevent a National Call to other areas
of the South Island.

21

Caller ID Service

Using Caller ID service

Important:

L This unit is Caller ID compatible. To

use Caller ID features (such as
displaying caller phone numbers), you
must subscribe to Caller ID service.
Consult your service
provider/telephone company for
details.

For all local and national incoming calls,
your display will show the area code
(e.g. 09 for Auckland) or the cellular
prefix (e.g. 0274 for Telecom Cellular)
followed by the caller’s telephone
number. An Auckland caller’s number
will be displayed as 09XXXXXXX. The
seven X’s represent the seven digits of
the caller’s telephone number. A caller
from a 6-digit Telecom Cellular number
will be displayed as 0274XXXXXX. For
incoming international calls, your display
may only show “0000”. For business
users on a Centrex line, your display will
show Centrex extension numbers in the
shorter extension number format used
within your company.

L The Caller ID information will not be

presented on incoming fax calls if
Telecom FaxAbility is used.

L Phone numbers of the last 50 callers

will be logged in the caller list.

L While listening to a message recorded

by the answering system using the
handset, you can call back the caller
without having to dial the phone
number (KX-TG1855; page 27).

L When caller information is received

and it matches a phone number
stored in the unit’s phonebook, the
stored name will be displayed and
logged in the caller list.

L If the unit is connected to a PBX

system, you may not receive the caller
information.

L When the caller dialled from an area

which does not provide Caller ID
service, “Out of Area” will be
displayed.

L When the caller requested not to send

caller information, either no
information or “Private Caller”
will be displayed.

Missed calls

If a call is not answered, the unit treats
the call as a missed call. The number of
missed calls is shown on the display.
This lets you know if you should view the
caller list to see who called while you
were out.

Using toll services from Telecom or
another company

Your telephone company may charge
you for a local call if the number dialled
has the area code prefix included. If this
is unacceptable, dial only the 7-digit
local number. Do not dial the {0} prefix
or the area code.

Caller ID features

When an outside call is received, the
caller’s phone number will be displayed.

22

Caller list

Caller ID Service

Erasing caller information

1

{j/OK}

Viewing the caller list and
calling back

{j/OK}

1
2 {^}/{V}: “Caller List” i {>}
3 Press {V} to search from the most

recent call, or press {^} to search
from the oldest call.

L If the item has already been

viewed or answered, “Q” is
displayed, even if it was viewed or
answered using another handset.

4 {C}

Note:

L If you do not want to dial the area

codes when making calls from the
Caller ID list, you can store the area
codes which you want the unit to
delete automatically (page 21).

2 {^}/{V}: “Caller List” i {>}
3 {^}/{V}: Select the desired entry.

i {j/OK}

4 {^}/{V}: “Erase” or “Erase All”

i {>}

5 {^}/{V}: “Yes” i {>} i {ih}

Storing caller information into
the handset phonebook

{j/OK}

1
2 {^}/{V}: “Caller List” i {>}
3 {^}/{V}: Select the desired entry.

i {j/OK}

4 {^}/{V}: “Add Phonebook” i

{>}

5 Continue from step 3, “Adding

entries”, page 16.

Editing a caller’s phone
number before calling back

The caller’s telephone number, which is
sent to your telephone from your local
telephone exchange, includes “0” and
an area code prefix. For local calls, “0”
and the area code prefix can be omitted.

1 {j/OK}
2 {^}/{V}: “Caller List” i {>}
3 {^}/{V}: Select the desired entry.

i {j/OK}

4 {^}/{V}: “Edit and Call” i

{>}

5 Edit the number.

L Press dial key ({0} to {9}) to add,

{C/T} to delete.

6 {C}

23

Caller ID Service

For Telecom Call
Minder or TelstraClear
Message Mailbox
service subscribers

To receive Call Minder or Message
Mailbox messages, please note the
following:
“Call Minder” and “Message Mailbox”
are automatic answering services
offered by your service
provider/telephone company. After you
subscribe to this service, your service
provider/telephone company’s Voice
Mail system will answer calls for you
when you are unavailable to answer the
phone or when your line is busy.
Messages are recorded by your service
provider/telephone company, not your
telephone. Your service
provider/telephone company uses a
“Stutter” dial tone (special dial tone) to
indicate that you have new messages.
When you have new messages, 0 will
be displayed on the handset. Please
consult your service provider/telephone
company for details of this service.

Note:

L If 0 still remains on the display even

after you have listened to new
messages, turn it off by pressing and
holding {C/T} for 2 seconds.

L To use the voice mail service provided

by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 25). For
details, see page 29 (KX-TG1855).

24

Answering system

Answering System Features

L When the answering system is turned

on, the answer on indicator lights up.

Available for:

KX-TG1855

The answering system can answer and
record calls for you when you are
unavailable to answer the phone.

Important:

L Only 1 person can access the

answering system (listen to
messages, record a greeting
message, etc.) at a time.

L When callers leave messages, the

unit records the date and time of each
message. Make sure the date and
time have been set (page 13).

L The unit’s answering system will not

answer incoming calls on your
FaxAbility number.

Using the handset

1

{j/OK}

2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Answer On” or “Answer

Off” i {>} i {ih}

Note:

L When the answering system is turned

on, u is displayed.

Greeting message

When the unit answers a call, callers are
greeted by a greeting message.

Memory capacity

The total recording capacity (including
your greeting message and caller
messages) is about 20 minutes. A
maximum of 64 messages can be
recorded.

Note:

L If message memory becomes full:

– “Answer Sys. Full” is shown

on the handset display

– {6} on the base unit flashes rapidly

Turning the answering
system on/off

Recording a greeting
message

You can record your own greeting
message (2 minutes and 30 seconds
max.).

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Record Greeting” i

{>}
L Hold the handset about 20 cm

away and speak clearly into the
microphone.

4 Press {j/OK} to stop recording.
5 {i h}

Using a pre-recorded greeting

Using the base unit

Press {s} to turn on/off the answering
system.

message

If you erase or do not record your own
greeting message, the unit plays a pre­recorded greeting message for callers
and asks them to leave messages. If the

25

Answering System Features

message recording time (page 30) is set
to “Greeting Only”, caller messages
will not be recorded and the unit will play
a different pre-recorded greeting
message asking callers to call again.

Playing back the greeting
message

1

{j/OK}

2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Play Greeting” i

{>}

4 {ih}

Erasing the greeting message

If you erase your own greeting message,
the unit will play a pre-recorded greeting
message for callers.

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

Using the base unit

Press {6}.
L If new messages have been recorded,

the base unit plays back new
messages.

L If there are no new messages, the

base unit plays back all messages.

Using the handset

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Play New Msg.” or

“Play All Msg.” i {>}

Operations during playback

■ To adjust the speaker volume:

– for the base unit, press {>} or {<}
– for the handset, press {^} or {V}

■ To repeat a message:

– for the base unit, press {7}
– for the handset, press {<}

3 {^}/{V}: “Erase Message” i

{>}

4 {^}/{V}: “Erase Greeting” i

{>}

5 {^}/{V}: “Yes” i {>} i {ih}

Listening to messages

Listening to new/all
messages

When you have new messages, {6} on
the base unit flashes.

Note:

L When {6} on the base unit flashes

rapidly, the message memory is full
(“Memory capacity”, page 25).

If pressed within the first 5 seconds of
a message, the previous message will
be played.

■ To skip a message:

– for the base unit, press {8}
– for the handset, press {>}

■ To stop a message:

– for the base unit, press {■}
– for the handset, press {9}

■ To erase a message:

– for the base unit, press {4}
– for the handset, press {*}{4}

Erasing all messages

Using the base unit

Press {4} 2 times.

26

Answering System Features

Using the handset

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Erase Message” i

{>}

4 {^}/{V}: “Erase All” i {>}
5 {^}/{V}: “Yes” i {>} i {ih}

Calling back (Caller ID
subscribers only)

If caller information was received for the
call, you can call the caller back while
listening to a message.

1 Press {j/OK} during playback.
2 {^}/{V}: “Call Back” i {>}

Editing the number before calling

Key Operation

{2} Skip message (during

playback)

{3} Enter the “Settings”

menu

{4} Play new messages

{5} Play all messages

{6} Play greeting message

{7}{6} Record greeting

message

{8} Turn answering system

on

{9} Stop (recording,

playback)

{0} Turn answering system

off

{*}{4} Erase currently playing

message

back

1 Press {j/OK} during playback.
2 {^}/{V}: “Edit and Call” i

{>}

3 Edit the number. i {C}

Direct command
operation using the
handset

You can operate the answering system
by pressing dial keys, rather than
navigating through the menus.
To use the following commands:

{j/OK} i {^}/{V}: “Answer
System” i {>}

Key Operation

{1} Repeat message (during

playback)

*1

{*}{5} Erase all messages

{*}{6} Erase greeting message

*1 If pressed within the first 5

seconds of a message, the
previous message will be played.

Remote operation

Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance will prompt you to
press certain dial keys to perform
different operations.

Important:

L In order to operate the answering

system remotely, you must first turn
on remote operation by setting a
remote access code. This code must

27

Answering System Features

be entered each time you operate the
answering system remotely.

Turning remote operation on

A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Settings” i {>}
4 {^}/{V}: “Remote Code” i {>}
5 To turn on remote operation, enter a

3-digit remote access code.
L To turn off remote operation,

press {*}.

6 {j/OK} i {ih}

Using the answering system
remotely

Remote commands

You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.

Key Operation

{1} Repeat message (during

playback)

{2} Skip message (during

playback)

{4} Play new messages

{5} Play all messages

{6} Play greeting message

{7} Record greeting

message

{9} Stop (recording,

playback)

{0} Turn answering system

off

{*}{4} Erase currently playing

message

*1

Dial your phone number from a

1

touch-tone phone.

2 After the greeting message starts,

enter your remote access code.
L The unit will announce the

number of new messages.

L After 3 seconds, voice guidance

starts.

3 Follow the voice guidance prompts

as necessary.

Note:

L You can hang up at any time.

Voice guidance

During remote operation, the unit’s voice
guidance will prompt you to press {1} to
perform a specific operation, or press
{2} to listen to more available
operations.

{*}{5} Erase all messages

{*}{6} Erase greeting message

(during greeting message
playback)

{*}{#} End remote operation (or

hang up)

*1 If pressed within the first 5

seconds of a message, the
previous message will be played.

Turning on the answering
system remotely

If the answering system is off, you can
turn it on remotely.

1 Dial your phone number from a

touch-tone phone.

2 Let the phone ring 15 times.

L A long beep will be heard.

28

Answering System Features

3 Enter your remote access code

within 10 seconds after the long
beep.

L The greeting message is played

back.

L You can hang up, or enter your

remote access code again and
begin remote operation.

Answering system
settings

Setting (default setting) Page

Answering system on/off
(Answer On)

Remote access code
(—)

Number of rings
(4 Rings)

Caller’s recording time
(3 Minutes)

Call screening
(On)

Number of rings

You can change the number of times the
phone rings before the unit answers
calls. You can select 2 to 7 rings, or

“Auto”.
“Auto”: The unit answers after 2 rings

when new messages have been
recorded, and after 5 rings when there
are no new messages. If you call your
phone from outside to listen to new
messages (page 28), you will know that
there are no new messages when the
phone rings for the 3rd time. You can
then hang up without being charged for
the call.

1 {j/OK}

25

28

29

30

30

2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Settings” i {>}
4 {^}/{V}: “Number of Rings” i

{>}

5 {^}/{V}: Select the desired setting.

i {>} i {ih}

For Telecom Call Minder or
TelstraClear Message Mailbox service
subscribers

To receive Call Minder or Message
Mailbox messages and use the unit’s
answering system properly, please note
the following:

L “Call Minder” and “Message Mailbox”

are services provided by your service
provider/telephone company. You will
need to first subscribe or activate this
service through your service
provider/telephone company. Consult
your service provider/telephone
company on how to operate this
service and how you will be notified
that you have messages. To use this
service you will be required to leave
your answering machine off on your
unit (page 25). This will allow the
service to receive any messages. This
unit has a visual indicator (0) to
indicate new messages. Your service
provider/telephone company also
uses a “Stutter” dial tone to indicate
new messages.

L To use the unit’s answering machine

rather than the service provided by
your service provider/telephone
company, please consult your service
provider/telephone company to have it
removed or deactivated permanently
or temporarily. Alternatively you can
leave this service connected and
change the “Number of Rings” to a
shorter duration on your unit so your
unit’s answering machine can pick up

29

Answering System Features

the call prior to the service provided by
your service provider/telephone
company.

Note:

L This service can capture messages

while the user is on a dial-up Internet
connection.

Caller’s recording time

You can change the maximum message
recording time allotted to each caller, or
set the unit to greet callers but not record
messages.

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Settings” i {>}
4 {^}/{V}: “Recording Time” i

{>}

5 {^}/{V}: Select the desired setting.

i {>} i {ih}

Call screening

While a caller is leaving a message, you
can screen the call through the handset
speaker.

1 {j/OK}
2 {^}/{V}: “Answer System” i

{>}

3 {^}/{V}: “Settings” i {>}
4 {^}/{V}: “Call Screening” i

{>}

5 {^}/{V}: “On” or “Off” i {>} i

{ih}

30

Operating additional
units

Multi-unit Operation

■ KX-TG1851/KX-TG1852/
KX-TG1853

Press and hold {x} on the base
unit for about 5 seconds. (No
registration tone)

Additional handsets

Up to 6 handsets can be registered to
the base unit.

Important:

L The additional handset model

recommended for use with this unit is
noted on page 5. If other model
handset is used, certain operations
(handset settings, base unit settings,
etc.) may not be available.

L Additional handsets will give you the

freedom to, for example, have an
intercom call with another handset
while a third handset is on an outside
call.

Registering a handset
to the base unit

■ KX-TG1855

Press and hold {x} on the base
unit for about 5 seconds, until the
registration tone sounds.

L If all registered handsets start

ringing, press {x} to stop, then
repeat this step.

L After pressing {x}, the rest of this

procedure must be completed
within 90 seconds.

6 Wait until “Enter Base PIN” is

displayed. i Enter the base unit
PIN (default: “0000”). i {j/OK}

L If you forget your PIN, consult

your nearest Panasonic service
centre.

L When the handset has been

registered successfully, w will
stop flashing. If the key tone is
turned on (page 18), a
confirmation tone will be heard.

The supplied handset and base unit are
pre-registered. When you purchase an
additional handset, refer to the additional
handset’s installation manual for
registration. If for some reason the
handset is not registered to the base unit
(for example, w flashes even when the
handset is near the base unit), register
the handset.

1 {j/OK}
2 {^}/{V}: “Handset Setup” i

{>}

3 {^}/{V}: “Registration” i {>}
4 {^}/{V}: “Register H.set” i

{>}

5 Proceed with the operation for your

model.

Deregistering a handset

A handset can cancel its own
registration (or the registration of
another handset) that is stored in the
base unit. This will allow the base unit to
“forget” the handset.

1 {j/OK}
2 {^}/{V}: “Base Unit Setup” i

{>}

3 Enter “335”.
4 {^}/{V}: “Deregistration” i

{>}
L The numbers of all handsets

registered to the base unit are
displayed.

31

Multi-unit Operation

5 Select the handset(s) you want to

cancel, by pressing the desired
handset number. i {j/OK}

L The selected handset number(s)

will flash.

L To cancel a selected handset

number, press the number again.
The number will stop flashing.

6 {^}/{V}: “Yes” i {>}

L A long beep will sound as each

handset number disappears.

L The handset does not beep when

cancelling its own registration.

7 {ih}

Increasing the range of the
base unit

You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 5. Consult your
Panasonic dealer for details.

momentarily. This is normal. The
handset can be used once w stops
flashing.

Intercom between
handsets

Intercom calls can be made between
handsets.
Example: When handset 1 calls
handset 2

1 Handset 1:

{INT} i Press {2} (desired
handset number).

2 Handset 2:

{C}

3 When finished talking, press

{ih}.

Important:

L Before registering the repeater to this

base unit, you must turn the repeater
mode on.

L Do not use more than one repeater at

a time.

Setting the repeater mode

1 {j/OK}
2 {^}/{V}: “Base Unit Setup” i

{>}

3 {^}/{V}: “Other Options” i

{>}

4 {^}/{V}: “Repeater Mode” i

{>}

5 {^}/{V}: “On” or “Off” i {>} i

{ih}

Note:

L After turning repeater mode on or off,

w will flash on the handset

Transferring calls
between handsets

Outside calls can be transferred
between 2 people.
Example: When handset 1 transfers a
call to handset 2

1 Handset 1:

During an outside call, press {INT}.

i Press {2} (desired handset
number).

L The outside call will be put on

hold.

L If there is no answer, press {INT}

to return to the outside call.

2 Handset 2:

Press {C} to answer the page.
L Handset 2 can talk with handset

1.

32

Multi-unit Operation

3 Handset 1:

To complete the call transfer, press
{ih}.

Transferring a call without speaking
to the other handset user

1 During an outside call, press {INT}.

i Press the desired handset
number.

L k flashes to indicate the outside

call is on hold.

2 {ih}

L The outside call rings at the other

handset.

Note:

L If the other handset user does not

answer the call within 1 minute, the
call will ring at your handset again.

L Handset 2 can talk with handset

1.

3 Handset 1:

To establish a conference call, press

{3}.

Copying phonebook
entries

Available for:

KX-TG1855

You can copy handset phonebook
entries to the handset phonebook of
another compatible Panasonic handset.

Copying one entry

Conference calls

2 people can have a conference call with
an outside party. The following 2
methods are available:

– Another person presses {C} or {s}

while one person is talking with an
outside party (“Call share”, page 15).

– One person pages another person

during an outside call as follows
(KX-TG1855).

Example: When handset 1 pages a call
to handset 2

1 Handset 1:

During an outside call, press {INT}.

i Press {2} (desired handset
number).

1 Find the desired handset

phonebook entry (page 16). i

{j/OK}

2 {^}/{V}: “Copy” i {>}
3 Enter the handset number you wish

to send the handset phonebook
entry to.

L When an entry has been copied,

“Completed” is displayed.

L To continue copying another

entry:
{^}/{V}: “Yes” i {> } i Find

the desired handset phonebook
entry. i {>}

4 {ih}

L The outside call will be put on

hold.

L If there is no answer, press {INT}

to return to the outside call.

2 Handset 2:

Press {C} to answer the page.

33

Multi-unit Operation

Copying all entries

1 {k } i {j /OK}
2 {^}/{V}: “Copy All” i {>}
3 Enter the handset number you wish

to send the handset phonebook
entry to.

L When all entries have been

copied, “Completed” is
displayed.

4 {ih}

34

Useful Information

Character entry

The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The available character entry modes are Alphabet (ABC),
Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic
(I). When in these entry modes except Numeric, you can select which character
is entered by pressing a dial key repeatedly.

–Press {<} or {> } to move the cursor.
– Press dial keys to enter characters and numbers.
–Press {C/T} to erase the character or number highlighted by the cursor. Press

and hold {C/T} to erase all characters or numbers.
–Press {*} to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {>} to move the

cursor to the next space, then press the appropriate dial key.

Character entry modes

Several character entry modes can be used when entering text. The characters that
can be entered depend on the entry mode.

Characters available in each character entry mode

When the unit displays the character entry screen:

{k} i {^}/{V}: Select a character entry mode. i {>}

Alphabet character table (ABC)

Numeric entry table (0-9)

Greek character table (M)

35

Useful Information

Extended 1 character table (N)

L The following are used for both uppercase and lowercase:

Extended 2 character table (O)

L The following are used for both uppercase and lowercase:

Cyrillic character table (P)

36

Error messages

Error message Cause & solution

Useful Information

Answer Sys.
Full

Error

Failed

Incomplete

Memory Full L The handset’s phonebook memory is full. Erase

No link to base.
Move closer to
base, try again.

*1

*1

*1

*1

L Erase unnecessary messages (page 26).

L Recording was too short. Try again.
L Phonebook copy failed. Confirm the other handset

(the receiver) is in standby mode and try again.

L The receiver’s phonebook memory is full. Erase the

unnecessary phonebook entries from the other
handset (the receiver) and try again.

unnecessary entries (page 16).

L Message memory becomes full. Erase

unnecessary messages (page 26).

L The handset has lost communication with the base

unit. Move closer to the base unit and try again.

L Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

L The handset’s registration may have been

cancelled. Re-register the handset (page 31).

*1

You must first
subscribe to
Caller ID.

*1 KX-TG1855

L You must subscribe to Caller ID service. Once you

receive caller information after subscribing to Caller
ID service, this message will not be displayed.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit AC adaptor and turn off the handset, then reconnect the base unit AC
adaptor and turn on the handset.

37

Useful Information

Telephone

Problem Cause & solution

w is flashing. L The handset is not registered to the base unit.

Register it (page 31).

L The handset is too far from the base unit. Move

closer.

L The base unit AC adaptor is not connected. Check

the connections.

L You are using the handset or base unit in an area

with high electrical interference. Place the handset
and base unit away from interference sources,
such as antennas and mobile phones.

The handset display is
blank.

The handset will not
turn on.

I have changed the
display language to a
language I cannot
read.

I cannot make or
receive calls.

L The handset is not turned on. Turn the power on

(page 13).

L Make sure that the batteries are installed correctly

(page 11).

L Fully charge the batteries (page 12).
L Clean the charge contacts and charge again

(page 12).

L Change the display language (page 13).

L The base unit AC adaptor or telephone line cord is

not connected. Check the connections.

L If you are using a BT double adaptor to connect the

unit, remove the adaptor and connect the unit to the
phone wall socket directly. If the unit operates
properly, check or replace the adaptor.

L Disconnect the base unit from the telephone line

and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider/telephone company.

L The key lock feature is turned on. Turn it off

(page 15).

L The unit is not designed to be used with rotary

(pulse dialling) services.

The unit does not ring. L The ringer volume is turned off. Adjust the ringer

volume (page 18, 20).

38

Problem Cause & solution

Useful Information

The batteries should
be charging but the
battery icon does not
change.

A busy tone is heard
when {C} is pressed.

Static is heard, sound
cuts in and out.
Interference from
other electrical units.

Noise is heard during
a call.

The handset/base unit
stops working while
being used.

L Clean the charge contacts and charge again

(page 12).

L The handset is too far from the base unit. Move

closer and try again.

L Another handset is in use or the answering system

is being used. Wait and try again later.

L Place the handset and the base unit away from

other electrical appliances.

L Move closer to the base unit.
L Your unit is connected to a telephone line with

ADSL (JetStream) service (page 41).

L You are using the handset or base unit in an area

with high electrical interference. Place the handset
and base unit away from interference sources,
such as antennas and mobile phones.

L Disconnect the base unit AC adaptor and turn off

the handset. Connect the base unit AC adaptor,
turn on the handset and try again.

The handset beeps
intermittently and/or
7 flashes.

I fully charged the
batteries, but 7 still
flashes.

I fully charged the
batteries, but the
operating time seems
to be short.

Caller information is
not displayed.

L Fully charge the batteries (page 12).

L Clean the charge contacts and charge again

(page 12).

L It is time to replace the batteries (page 11).
L Wipe the battery ends (S, T) and the unit contacts

with a dry cloth.

L You need to subscribe to Caller ID service. Consult

your service provider/telephone company for
details.

L Your unit is connected to a telephone line with

ADSL (JetStream) service (page 41).

L Other telephone equipment such as a monitored

Burglar Alarm or the modem in the SKY Digital
decoder may be interfering with this unit.
Disconnect the other equipment and try again.

39

Useful Information

Problem Cause & solution

I cannot register a
handset to the base
unit.

I do not know how to
erase the missed call
number (for example,
“3 Calls”) from the
display.

L The maximum number of handsets (6) are already

registered to the base unit. Cancel unused handset
registrations from the base unit (page 31).

L You entered the wrong PIN. If you forget your PIN,

consult your nearest Panasonic service centre.

L Place the handset and the base unit away from

other electrical appliances.

L There are unviewed missed calls remaining. View

them using the following method.

1 {j/OK}
2 {^}/{V}: “Caller List” i {>}
3 Press {V} to search from the most recent call, or

press {^} to search from the oldest call.

Answering system (KX-TG1855)

Problem Cause & solution

The unit does not
record new messages.

L The answering system is turned off. Turn it on

(page 25).

I cannot operate the
answering system with
the handset.

When I try to operate
the answering system
with the base unit, the
answer on indicator on
the base unit flashes
for a few seconds and
I cannot operate the
answering system.

L The recording time is set to “Greeting Only”.

Select “1 Minute” or “3 Minutes” (page 30).

L If you subscribe to the voice mail service,

messages are recorded by your service
provider/telephone company not your telephone.
Change the unit’s “Number of Rings” setting or
consult your service provider/telephone company
(page 29).

L The base unit or another handset is being used.

Wait for the other user to finish.

L A caller is leaving a message. Wait for the caller to

finish.

L The handset is too far from the base unit. Move

closer.

L Another handset is being used. Wait for the other

user to finish.

L A caller is leaving a message. Wait for the caller to

finish.

40

Problem Cause & solution

Useful Information

I cannot operate the
answering system
remotely.

While recording a
greeting message or
listening to messages,
the unit rings and
recording stops.

For ADSL users

We recommend that you contact your ADSL service provider to have an ADSL
Splitter installed. We do not recommend the use of generic ADSL filters. Contact your
ADSL service provider for details.

L You are entering the wrong remote access code. If

you forget the remote access code, store a new
remote access code (page 28).

L Press each key firmly.
L The answering system is turned off. Turn it on

(page 28).

L You are using a rotary/pulse telephone. Try again

using a touch-tone phone.

L A call is being received. Answer the call and try

again later.

41

Useful Information

Specifications

■ Standard:

GAP (Generic Access Profile)

■ Number of channels:

120 Duplex Channels

■ Frequency range:

1.88 GHz to 1.90 GHz

■ Duplex procedure:

TDMA (Time Division Multiple

Access)

*3

Charger

: Approx. 53 mm × 81 mm ×

91 mm

■ Mass (weight):
Base unit
Base unit

*1

: Approx. 190 g

*2

: Approx. 210 g
Handset: Approx. 130 g
Charger

*3

: Approx. 60 g

*1 KX-TG1851/KX-TG1852/KX-TG1853
*2 KX-TG1855
*3 KX-TG1852/KX-TG1853

Note:

L Specifications are subject to change.

■ Channel spacing:

1,728 kHz

■ Bit rate:

1,152 kbit/s

■ Modulation:

GFSK (Gaussian Frequency Shift
Keying)

■ RF transmission power:

Approx. 250 mW

■ Voice coding:

ADPCM 32 kbit/s

■ Power source:

220–240 V, 50/60 Hz

■ Power consumption
Base unit

*1

:

Standby: Approx. 1.9 W
Maximum: Approx. 5.3 W

*2

Base unit

:

Standby: Approx. 1.9 W
Maximum: Approx. 5.3 W

*3

Charger

:

Standby: Approx. 0.9 W
Maximum: Approx. 4.5 W

L The illustrations used in these

operating instructions may differ
slightly from the actual product.

■ Operating conditions:

5 °C–40 °C, 20 %–80 % relative air
humidity (dry)

■ Dimensions:
Base unit: Approx. 54 mm × 122 mm

× 137 mm

Handset: Approx. 155 mm × 48 mm ×
32 mm

42

Power on/off: 13

Index

Index

A Additional handsets: 31

Alarm: 19
Answering calls: 14
Answering system: 25

Listening to messages: 26
Remote operation: 27
Settings: 29
Turning on/off: 25

Auto talk: 14, 18

B Base unit

Settings: 20

Battery: 11, 12

C Caller ID service: 22

Call minder: 24
Call privacy: 15
Call share: 15
Call waiting: 15
Chain dial: 17
Character entry: 35
Conference calls: 33

R Recall: 15, 20

Recording

Greeting message: 25
Redialling: 14
Registration: 31
Repeater: 32
Ringtone: 18

S Speakerphone: 14

T Transfer calls: 32

V Volume

Receiver: 14

Ringer (Base unit): 20

Ringer (Handset): 18

Speaker: 14

D Date and time: 13

Display

Contrast: 18
Icons: 9
Language: 13

H Handset

Deregistration: 31
Locator: 15
Registration: 31
Settings: 18

I Intercom: 32

K Key lock: 15

Keytones: 18

M Making calls: 14

Missed calls: 22
Mute: 15

P Pause: 14

Phonebook

Handset phonebook: 16
Phonebook copy: 33
PIN: 20

43

Customer Support Centre Tel. No.:
[phone] or website www.panasonic.co.nz

Sales Department:
Panasonic New Zealand Ltd.

350 Te Irirangi Drive
East Tamaki
Private Bag 14911
Panmure
Auckland
NEW ZEALAND

Panasonic Communications Co., Ltd.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.

© 2007 Panasonic Communications Co., Ltd. All Rights Reserved.

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