Panasonic KX-TG1713E, KX-TG1614E, KX-TG1712E, KX-TG1613E, KX-TG1714E Operating Instructions

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Operating Instructions
Digital Cordless Phone
Model No. KX-TG1611E
KX-TG1612E KX-TG1613E KX-TG1614E
KX-TG1711E KX-TG1712E KX-TG1713E KX-TG1714E
Model shown is KX-TG1611.
Model shown is KX-TG1711.
Before initial use, see “Getting Started” on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
Please access our online customer survey: http://panasonic.net/pcc/tel/q
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Table of Contents

Introduction
Model composition . . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . 5
Important Information
For your safety . . . . . . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . . . . . 7
For best performance . . . . . . . . . . . . . . . . . 7
Other information . . . . . . . . . . . . . . . . . . . . . 8
Specifications. . . . . . . . . . . . . . . . . . . . . . . . 9
Getting Started
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Note when setting up . . . . . . . . . . . . . . . . . 11
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Turning the power on/off . . . . . . . . . . . . . . 14
Initial settings . . . . . . . . . . . . . . . . . . . . . . . 14
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . . . . . 15
Useful features during a call . . . . . . . . . . . 16
Phonebook
Handset phonebook. . . . . . . . . . . . . . . . . . 17
Programming
Programmable settings . . . . . . . . . . . . . . . 18
Special programming . . . . . . . . . . . . . . . . . 20
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . 21
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . 23
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Handset locator . . . . . . . . . . . . . . . . . . . . . 24
Transferring calls, conference calls . . . . . . 24
Useful Information
Character entry . . . . . . . . . . . . . . . . . . . . . 25
Error messages . . . . . . . . . . . . . . . . . . . . . 27
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 27
Wall mounting . . . . . . . . . . . . . . . . . . . . . . 31
Conditions of guarantee . . . . . . . . . . . . . . . 32
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Introduction

Model composition

Series Model No.
KX-TG1611 series
KX-TG1711 series
L The Intercom feature is only available for KX-TG1612, KX-TG1613, KX-TG1614, KX-TG1712,
KX-TG1713, and KX-TG1714.
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG1611E/KX-TG1612E/KX-TG1613E/KX-TG1614E/KX-TG1711E/KX-TG1712E/ KX-TG1713E/KX-TG1714E
KX-TG1611 KX-TG1611 KX-TGA161 1
KX-TG1612 KX-TG1611 KX-TGA161 2
KX-TG1613 KX-TG1611 KX-TGA161 3
KX-TG1614 KX-TG1611 KX-TGA161 4
KX-TG1711 KX-TG1711 KX-TGA171 1
KX-TG1712 KX-TG1711 KX-TGA171 2
KX-TG1713 KX-TG1711 KX-TGA171 3
KX-TG1714 KX-TG1711 KX-TGA171 4
Base unit Handset
Part No. Part No. Quantity
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Introduction

Accessory information

Supplied accessories
*2
Quantity
KX-TG1611 KX-TG1711
1234
1111
2468
1234
—1 2 3
KX-TG1612 KX-TG1712
KX-TG1613 KX-TG1713
KX-TG1614 KX-TG1714
Accessory item/
No.
Part number
1 AC adaptor/
PNLV226EZ
2 Telephone line
cord/PNJA1037Z (for U.K.)
3 Rechargeable
4 Handset cover
5 Charger
*1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1023ZH: Charcoal grey, PNLC1023ZB: Piano black
12345
batteries
*1
*3
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable batteries
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
HHR-4NGE (P03P) or HHR-4MRE (P03I)
Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset
*1
Sales and support information
Customer Communication Centre
L For customers within the U.K.: 0844 844 3898 L For customers within Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk
4
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Introduction
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for y our product with ease and confidence by phoning
our Customer Communication Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am ­5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
www.pas-europe.com
L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products,
take a browse on our website for further details.

General information

L This equipment is designed for use on the U.K. and Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Important Information

L Do not allow the AC adaptor or telephone

For your safety

To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any type of moisture.
L Do not place or use this product near
automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
line cord to be excessively pulled, bent or placed under heavy objects.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product. L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
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Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries. L Do not open or mutilate the batteries.
Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
Important safety
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
L For maximum coverage and noise-free
communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances such as
TVs, radios, personal computers, wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception fo r a base unit location is not
satisfactory, move the base unit to another location for better reception.
instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature, and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the produc t from the power outlet.
Important Information
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Important Information
L The product should be kept away from heat
sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.

Other information

Notice for product disposal, transfer, or return
L This product can store your private/
confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Information for Users on Collection and Disposal of Old Equipment and used Batteries
1
2
3
mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could oth erwise arise from inappropria te waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.
These symbols (1, 2, 3) on the products, packaging, and/or accompanying documents
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Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Specifications

Stand ard:
DECT (Digital Enhanced Cordless Telecommunications)
Frequency range:
1.88 GHz to 1.90 GHz
RF transmission power:
Approx. 10 mW (average power per channel)
Power source:
220–240 V AC, 50/60 Hz
Power consumption:
Base unit:
Standby: Approx. 0.6 W Maximum: Approx. 3.3 W
Charger:
Standby: Approx. 0.1 W Maximum: Approx. 2.2 W
Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
Important Information
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Getting Started

Base unit (KX-TG1711/KX-TG1712/

Setting up

KX-TG1713/KX-TG1714)
Press plug firmly.
Connections
L Use only the supplied Panasonic AC
adaptor PNLV226E.
L When mounting the unit on a wall, see page
31.
Base unit (KX-TG1611/KX-TG1612/
KX-TG1613/KX-TG1614) Important:
L First plug in the supplied telephone line
cord and then plug in the AC adaptor cord.
Press plug firmly.
Hook
Use only the supplied telephone line cord.
(DSL/ADSL filter*)
To telephone line
“Click”
(220-240 V AC, 50/60 Hz)
Hooks
Use only the supplied telephone line cord.
(DSL/ADSL filter*)
To telephone line
(220-240 V AC, 50/60 Hz)
Correct Wrong
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.
Charger
“Click”
Correct Wrong
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.
10
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
Hooks
(220-240 V AC, 50/60 Hz)
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Getting Started
Battery installation
L USE ONLY Ni-MH batteries AAA (R03)
size.
L Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
Battery charging
Charge for about 7 hours.

Note when setting up

Note for connections
L The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel warm during use.)
L The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
During a power failure
The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.
Note for battery installation
L Use the supplied rechargeable batteries.
For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7.
L Wipe the battery ends (S, T) with a dry
cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charging
L It is normal for the handset to feel warm
during charging.
L Clean the charge contacts of the handset,
base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Getting Started
Battery level
Icon Battery level
5 High
6 Medium
7 Low
8 Needs charging.
Panasonic Ni-MH battery performance (supplied batteries)
Operation Operating time
In continuous use 15 hours max.
Not in use (standby)
Note:
L It is normal for batteries not to reach full
capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).
L Actual battery performance depends on
usage and ambient environment.
L Even after the batteries are fully charged,
the handset can be left on the base unit or charger without any ill effect on the batteries.
L The battery level may not be displayed
correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.
170 hours max.

Controls

Handset
KX-TG1611/KX-TG1612/KX-TG1613/ KX-TG1614
M
A
B
C
D
A
E
F
G
H
I
J
K
L
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Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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KX-TG1711/KX-TG1712/KX-TG1713/ KX-TG1714
M
A
B
C
D
A
E
F
G
H
I
J
K
L
{<} (y: Caller list): View the caller list. – {>} (R: Redial): View the redial list.
Base unit
KX-TG1611/KX-TG1612/KX-TG1613/ KX-TG1614
B
KX-TG1711/KX-TG1712/KX-TG1713/ KX-TG1714
Getting Started
A
A
A {k} (Phonebook) B {C} (Talk) C {C} (Clear) D Dial keypad E Receiver F Display G {j/OK} (Menu/OK) H {P} (Pause) I {ic} (Off/Power) J {R} (Recall/Flash) K Microphone L Charge contacts M Ringer
Control type
A Navigator key{^}, {V}, {<}, or {>}: Scroll through
various lists and items.
? (Volume: {^} or {V}): Adjust the
receiver volume while talking.
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
B
A Charge contacts B {x} (Locator)
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Getting Started

Display

Handset display items
Item Meaning
w Within range of a base unit
L When flashing:
Handset is searching for base unit. (page 28)
C Handset is on an outside call.
L When flashing:
An incoming call is now being received or the call is put on hold.
18)
*1
(page 21)
*2
(page 23)
y Missed call
T L Mute is on. (page 16)
L Ringer volume is off. (page
5 Battery level
k Phonebook is opened.
0 New voice mail message
*1 Caller ID subscribers only *2 Voice mail subscribers only
received.

Turning the power on/off

Power on
Press {ic}.
Power off
Press {ic} for about 2 seconds.

Initial settings

Symbol meaning: Example: {r}: “Off
Press {V} or {^} to select the words in quotations.
Display language 1
{j/OK}
2 {r}: “Setups {j/OK} 3 {r}: “Languages {j/OK} 4 {r}: Select your desired language. s
{j/OK} s {ic}
Note:
L If you select a language you cannot read:
{ic} s {j/OK} s {V} 4 times s {j/OK} 2 times s {r}: Select your
desired language. s {j/OK} s {ic}
Date and time 1
{j/OK}
2 {r}: “Set Times {j/OK} 3 {r}: “Date & Times {j/OK} 4 Enter the current date, month, and year.
s {j/OK} Example: 15 July, 2011
15 )7 11
5 Enter the current hour and minute. s
{j/OK} Example: 15:30
15 3)
L If you enter the wrong date and/or time,
press {C} and perform again from step
3.
6 {ic}
Note:
L The date and time may be incorrect after a
power failure. In this case, set the date and time again.
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Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Making/Answering Calls

Note:

Making calls

1 Lift the handset and dial the phone
number.
L To correct a digit, press {C}.
2 {C} 3 When you finish talking, press {ic} or
place the handset on the base unit or charger.
Adjusting the receiver volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialled are stored in the redial list (each 24 digits max.).
1 {>} (R) 2 {r}: Select the desired phone number.
L When the number matches a phone
number stored in the phonebook, the stored name in the phonebook is displayed.
3 {C}
Editing/erasing/storing numbers in the redial list
1 {>} (R) 2 {r}: Select the desired phone number.
s {j/OK}
3 Proceed with the desired operation.
Editing a number before calling:
{r}: Edit & Calls {j/OK} s Press {<} or {>} to move the cursor. s Edit the number. s {C}
Erasing a number:
{r}: Select Erase or Erase All. s {j/OK} 2 times s {ic}
Storing a number to the phonebook:
{r}: Save TEL No. s {j/OK} s To store the name, continue from
step 3, “Adding entries”, page 17.
L When editing:
– To erase a number, place the cursor to
the right of where you want to erase the number, then press {C}.
– To insert a number, place the cursor to
the right of where you want to insert the number, then press the appropriate dial key.
Pause (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 17). Example: If you need to dial the line access number “0” when making outside calls with a PBX:
1 ) s {P} 2 Dial the phone number. s {C}
Note:
L A 3 second pause is inserted each time {P}
is pressed. Repeat as needed to create longer pauses.

Answering calls

1 Lift the handset and press {C} when the
unit rings. L You can also answer the call by
pressing any dial key fro m ) to 9, *, or (. (Any key answer feature)
2 When you finish talking, press {ic} or
place the handset on the base unit or charger.
Auto talk
You can answer calls simply by lifting the handset off the base unit or charger. You do not need to pres s {C}. To turn this feature on, see page 19.
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
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Making/Answering Calls
Adjusting the handset ringer volume
While the handset is ringing for an incoming call:
Press {^} or {V} repeatedly to select the desired volume.
Programming the volume beforehand:
1 {j/OK} 2 {r}: “Ringer Setups {j/OK} 3 {r}: “Volumes {j/OK} 4 {r}: Select the desired volume. 5 {j/OK} s {ic}

Useful features during a call

Mute
While mute is turned on, you can hear the other party, but the other party cannot hear you.
If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear the call waiting tone on the handset.
1 Press {R} to answer the 2nd call. 2 To switch between calls, press {R}.
Note:
L Please contact your service provider/
telephone company for details and availability of this service in your area.
Call share
Available for:
KX-TG1612/KX-TG1613/KX-TG1614/ KX-TG1712/KX-TG1713/KX-TG1714
You can join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call.
Note:
L To prevent other users from joining your
conversations with outside callers, turn the privacy mode on (page 19).
1 Press {j/OK} during conversation. s
{r}: Mutes {j/OK} L T is displayed.
2 To return to the conversation, press
{j/OK}. s {r}: “Mute s {j/OK}
Recall/flash
{R} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
Note:
L To change the recall/flash time, see page
19.
For call waiting or Call Waiting Caller ID service users
To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
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3 Edit the name if necessary (12 characters

Handset phonebook

The phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers, and confirm the number of entries (page 17).
Adding entries 1
{k}
2 {r}: “New Entrys {j/OK} 3 Enter the party’s name (12 characters
max.). s {j/OK} L You can change the character entry
mode by pressing {k} (page 25).
max.; page 25). s {j/OK}
4 Edit the phone number if necessary (24
digits max.; page 15). s {j/OK} 2 times
5 {ic}
Editing an entry and making a call
1 Find the desired entry (page 17). s
{j/OK}
2 {r}: “Edit & Calls {j/OK} s
Press {<} or {>} to move the cursor. s Edit the number (page 15). s {C}
Erasing entries
4 Enter the party’s phone number (24 digits
max.). s {j/OK} 2 times L To add other entries, press {j/OK}
and repeat from step 3.
5 {ic}
Confirming the number of entries
1 {k} 2 {r}: “Memorys {j/OK} 3 {ic}
Finding and calling from a phonebook entry
Scrolling through all entries
1 {k} 2 {r}: “Show Lists {j/OK} 3 {r}: Select the desired entry.
L To view the phone number, press
{j/OK}. s {r}: Phone No.s {j/OK}
To return, press {C}.
4 {C}
Editing entries 1
Find the desired entry (page 17). s
{j/OK}
Erasing an entry
1 Find the desired entry (page 17). s
{j/OK}
2 {r}: “Erases {j/OK} 2 times 3 {ic}
Erasing all entries
1 {k} 2 {r}: “Erase Alls {j/OK} 2 times 3 {ic}
Chain dial
This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
1 During an outside call, press {k}. 2 {r}: Select the desired entry. 3 Press {C} to dial the number.
Note:
L When storing a calling card access number
and your PIN in the phonebook as one phonebook entry, press {P} to add pauses after the number and PIN as necessary (page 15).
2 {r}: Edit s {j/OK}

Phonebook

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Programming

Programmable settings

You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus 1
{j/OK}
2 Press {V} or {^} to select the desired main menu. s {j/OK} 3 Press {V} or {^} to select the desired item in sub-menu 1. s {j/OK}
L In some cases, you may need to select from sub-menu 2. s {j/OK}
4 Press {V} or {^} to select the desired setting. s {j/OK}
L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}.
Note:
L In the following table, < > indicates the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Ringer Setup Volume
Set Time Date & Time
Phonebook Show List –17
Caller List ––21
*1
<Volume 5>
Ringtone <Ringtone 1>
Alarm Alarm Mode
Time Adjust <Caller ID>
New Entry –17
Erase All –17
Memory –17
*2
*3
<Off>
Repeat Times <Off>
Repeat Cycle <3 Minutes>
Ringtone <Ringtone 1>
Volume
*3, *4
<Volume 5>
–16
––
–14
20
––
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Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Setup Language
<English>
Contrast
(Display contrast) <Contrast 03>
Clock Disp.
(Disp.: display) <On>
Auto Talk
*5
*6
<Off>
Register HS (HS: handset)
Keytones <On>
Recall/Flash
*7
*3, *8
<100 msec.>
Privacy Mode
*3, *9, *10
<Off>
*3
––24
Intercom
*9
Change PIN
*1 Ringer volume cannot be turned off for paging. *2 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.
*3 If you program these settings using one of the handsets, you do not need to program the same
item using another handset. (KX-TG1612/KX-TG1613/KX-TG1614/KX-TG1712/ KX-TG1713/KX-TG1714)
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received. To turn this feature on, select Caller ID. To turn this feature off, select Manual. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14). *5 When this feature is set to off, the handset number is displayed. *6 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature. *7 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys. *8 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. *9 KX-TG1611/KX-TG1711: Although the handset displays these items, these features are not
available for this model. *10To prevent other users from joining your conversations with outside callers, turn this feature
on.
–14
––
––
–15
–30
––
–16
––
–30
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Programming
L We recommend selecting a different

Special programming

ringer tone from the one used for outside calls.
13 {r}: “Volumes {j/OK}
Alarm
An alarm sounds at the set time (once or daily) for 2 minutes. You can also customise the repeat times and the repeat cycle (snooze function). Alarm can be set for each handset.
Example: If you want the alarm to sound 3 times, repeating at 5 minute intervals from 7:00, you need to set the alarm as follows; Time: 07:00
Repeat Times”: “3 Times” “Repeat Cycle”: “5 Minutes
Important:
L Set the date and time beforehand (page
14).
14 {r}: Select the desired volume. s
{j/OK}
15 {ic}
Note:
L Press {ic} to stop the alarm completely. L Press any dial key from ) to 9, *, or (
to stop the sound but keep the set time and/or the snooze function activated.
L When the handset is in use, the alarm will
not sound until the handset is in standby mode.
1 {j/OK} 2 {r}: “Set Times {j/OK} 3 {r}: “Alarms {j/OK} 4 {r}: “Alarm Modes {j/OK} 5 {r}: Select the desired alarm option. s
{j/OK}
Off
Turns alarm off. Go to step 15.
Once
An alarm sounds once at the set time.
Daily
An alarm sounds daily at the set time.
6 Set the desired time. s {j/OK} 7 {r}: “Repeat Timess {j/OK} 8 {r}: Select the desired setting. s
{j/OK} L If you only want the alarm to sound 1
time, select Off and go to step 11.
9 {r}: “Repeat Cycles {j/OK} 10 {r}: Select the desired setting. s
{j/OK}
11 {r}: “Ringtones {j/OK} 12 {r}: Select the desired alarm tone. s
{j/OK}
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Caller ID Service

Using Caller ID service

Important:
L This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
Caller ID features
When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
L If the unit cannot receive caller information,
the following is displayed: – Out of Area: The caller dials from
an area which does not provide a Caller ID service.
Private: The caller requests not to
send caller information.
L If the unit is connected to a PBX system,
caller information may not be properly received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a missed call and y is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 21), y disappears from the display. When you receive another new cal l, y is displayed again.
Phonebook name display
When caller information is received and it matches a phone number stored in the phonebook, the stored name i n the phonebook is displayed and logged in the caller list.

Caller list

Important:
L Only 1 person can access the caller list at a
time. (KX-TG1612/KX-TG1613/ KX-TG1614/KX-TG1712/KX-TG1713/ KX-TG1714)
L Make sure the unit’s date and time setting is
correct (page 14).
Viewing the caller list and calling back
1
{<} (y) L The most recent call is displayed.
2 Press {V} to search from the next recent
call, or press {^} to search from the oldest call. L To switch the display from name to
phone number, press {j/OK}. s {r}: Phone No. s {j/OK}
To return, press {C}.
L If the whole phone number is not
shown, press {>} to see the remaining phone numbers.
L To switch the display from name or
phone number to date and time, press {>}. To return, press {<}.
3 To call back, press {C}.
To exit, press {ic}.
Editing a caller’s phone number before calling back
1
{<} (y)
2 {r}: Select the desired entry. s {j/OK} 3 {r}: “Edit & Calls {j/OK} 4 Edit the number.
L Press dial key () to 9) to add, {C} to
delete (page 15).
5 {C}
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Caller ID Service
Erasing caller information 1
{<} (y)
2 {r}: Select the desired entry. s {j/OK} 3 {r}: “Erase” or “Erase Alls
{j/OK}
4 {j/OK} s {ic}
Storing caller information to the phonebook
1 {<} (y) 2 {r}: Select the desired entry. s {j/OK} 3 {r}: “Save TEL No.s {j/OK} 4 To store the name, continue from step 3,
“Adding entries”, page 17.
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Voice mail service

Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. When you have new messages, 0 is displayed on the handset if message indication service is available. Please contact your service provider/telephone company for details of this service.
Important:
L If 0 still remains on the display even after
you have listened to new messages, turn it off by pressing and holding {C} for 2 seconds.

Voice Mail Service

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Intercom/Locator

Intercom

Available for:
KX-TG1612/KX-TG1613/KX-TG1614/ KX-TG1712/KX-TG1713/KX-TG1714
Intercom calls can be made between handsets.
Note:
L If you receive an outside call while talking
on the intercom, you hear interrupt tones. To answer the call, press {ic}, then press {C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Making an intercom call 1 {j/OK}
2 {r}: “Intercoms {j/OK} 3 To page a specific handset, enter the
handset number.
L To page all handsets, press *, or
{j/OK} again.
(KX-TG1613/KX-TG1614/ KX-TG1713/KX-TG1714)
L To stop paging, press {ic}.
4 When you finish talking, press {ic}.
Answering an intercom call 1
Press {C} to answer the page.
2 When you finish talking, press {ic}.

Handset locator

You can locate a misplaced handset by paging it.
1 Base unit: Press {x}.
L All registered handsets beep for 1
minute.
2 To stop paging:
Base unit: Press {x}. Handset: Press {ic}.

Transferring calls, conference calls

Available for:
KX-TG1612/KX-TG1613/KX-TG1614/ KX-TG1712/KX-TG1713/KX-TG1714
Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets.
1 During an outside call, press {j/OK}. 2 {r}: “Intercoms {j/OK}
LC flashes to indicate the outside call
is on hold.
3 Enter the desired handset number you
want to transfer to.
4 Wait for the paged party to answer.
L If the paged party does not answer,
press {C} to return to the outside call.
5 To complete the transfer:
Press {ic}. L The outside call is being routed to the
destination unit.
To establish a conference call:
Press {C}. L To leave the conference, press {ic}.
The other 2 parties can continue the conversation.
Transferring a call without speaking to the other handset user
1 Perform step 1 to 3, “Transferring calls,
conference calls”, page 24.
2 {ic}
L The outside call rings at the other
handset.
Note:
L If the other handset user does not answer
the call within 30 seconds, the call rings at your handset again.
Answering a transferred call
Press {C} to answer the page.
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Useful Information

Character entry

The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 25). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – To erase a character or number, place the cursor to the right of where you want to erase the
character or number, then press {C}.
– Press * (Aa) to switch between uppercase and lowercase. – To enter another character located on the same dial key, press {>} to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Ext ended 1 (o), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen: {k} s {r}: Select a character entry mode. s {j/OK}
Note:
L in the following tables represents a single space.
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
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Useful Information
Extended 1 character table (p)
L The following are used for both uppercase and lowercase:
Extended 2 character table (O)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P)
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Useful Information

Error messages

Display message Cause/solution
Memory Full L The phonebook memory is full. Erase unwanted entries (page 17).

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not turn on even after installing charged batteries.
The unit does not work. L Make sure the batteries are installed correctly (page
The handset display is blank. L The handset is not turned on. Turn the power on
I cannot hear a dial tone. L Make sure that you are using the supplied telephone
I cannot use the intercom feature.
*1 KX-TG1611/KX-TG1711
L Place the handset on the base unit or charger to turn
on the handset.
11) .
L Fully charge the batteries (page 11). L Check the connections (page 10). L Unplug the base unit’s AC adaptor to reset the unit
and turn off the handse t. Reconnect the adaptor, turn on the handset and try again.
L Remove the batteries from the handset and install
again.
L The handset has not been registered to the base
unit. Register the handset (page 30).
(page 14).
line cord. Your old telephone line cord may have a different wiring configuration.
L The base unit’s AC adaptor or telephone line cord is
not connected. Check the connections.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.
*1
L This feature is shared between the handsets.
Although the handset displays Intercom”, this feature is not available for this model.
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Useful Information
Programmable settings
Problem Cause/solution
The display is in a language I cannot read.
Battery recharge
Problem Cause/solution
The handset beeps and/or 8 displays.
I fully charged the batteries, but – battery level does not increase or – the operating time seems to be
shorter.
Making/answering calls, intercom
Problem Cause/solution
w is flashing. L The handset is too far from the base unit. Move
Noise is heard, sound cuts in and out.
The handset does not ring. L The ringer volume is turned off. Adjust ringer volume
I cannot make a call. L The handset is too far from the base unit. Move
*1 KX-TG1612/KX-TG1613/KX-TG1614/KX-TG1712/KX-TG1713/KX-TG1714
L Change the display language (page 14).
L Battery needs charging. Fully charge the batteries
(page 11).
L Clean the battery ends (S, T) and the charge
contacts with a dry cloth and charge again.
L It is time to replace the batteries (page 11).
closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit.
Register it (page 30).
L You are using the handset or base unit in an area
with high electrical interference. Re-position the base unit and use the handset away from sources of interference.
L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
L Unplug the base unit’s AC adaptor to reset the unit
and turn off the handse t. Reconnect the adaptor, turn on the handset and try again.
(page 16).
closer and try again.
L Another unit is in use.
*1
Wait and try again later.
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Useful Information
Caller ID
Problem Cause/solution
Caller information is not displayed. L You must subscribe to a Caller ID service. Contact
Caller information is slow to display. L Depending on your service provider/
Time on the unit has shifted. L Incorrect time information from incoming Caller ID
Liquid damage
Problem Cause/solution
Liquid or other form of moisture has entered the handset/base unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
your service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment, remove and plug the un it directly into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
L Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try again.
telephone company, the unit may display the caller’s information at the 2nd ring or later.
L Move closer to the base unit.
changes the time. Set the time adjustment to Manual (off) (page 18).
L Disconnect the AC adaptor and telephone line cord
from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorised service centre.
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Useful Information
Registering a handset to the base unit
1 Handset:
{j/OK}
2 {r}: “Setups {j/OK} 3 {r}: “Register HSs {j/OK} 4 Base unit:
Press and hold {x} for about 5 seconds. (No registration tone) L If all registered handsets start ringing, press {x} again to stop, then repeat this step.
(KX-TG1612/KX-TG1613/KX-TG1614/KX-TG1712/KX-TG1713/KX-TG1714)
5 Handset:
Wait until “PIN:____” is displayed. s Enter the base unit PIN (default: “0000”). s
{j/OK} L If you forget your PIN, contact an authorised service centre. L The next step must be completed within 90 seconds.
6 Wait until a long beep is heard and then enter the desired handset number you want to
register.
L When the handset has been registered successfully, w stops flashing. L If w is still flashing, start again from step 1.
Deregistering a handset
A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system.
1 {j/OK}(131 s Enter the base unit PIN (default: 0000).
L All handsets registered to the base unit are displayed.
2 Enter the desired handset number you w ant to cancel. s {j/OK}
L A confirmation tone sounds.
3 {ic}
Changing the base unit PIN (Personal Identification Number)
Important:
L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to
you. If you forget your PIN, contact an authorised service centre.
1 {j/OK} 2 {r}: “Setups {j/OK} 3 {r}: “Change PINs {j/OK} 4 Enter the current 4-digit base unit PIN (default: 0000”). 5 Enter the new 4-digit base unit PIN. 6 Enter the new 4-digit base unit PIN again. s {ic}
30
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Useful Information

Wall mounting

Note:
L Make sure that the wall and the fixing method are strong enough to support the weight of the
unit.
Base unit Charger
Available for:
KX-TG1611/KX-TG1612/KX-TG1613/ KX-TG1614
Hook
30 mm
Screws
(Not supplied)
25 mm
Screws
(Not supplied)
Hooks
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Useful Information

Conditions of guarantee

This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for assistance.
This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,
3. wear and tear, neglect, incorrect adjustment or repair, to damage caused through installation, adaption, modification or use in an improper manner or inconsistent with the technical and/or safety standards required in the country where this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced with
a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product, or the product has been dismantled or repaired by any person not authorised by us, we shall have the right to terminate this guarantee in whole or in part
immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the product or any defective part or parts and no other remedy, including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic Business Systems U.K.
Receipt No. Date of purchase
Model No. Serial No.
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Index

A Alarm: 20
Answering calls: 15 Auto talk: 15
B Battery: 11 C Caller ID service: 21
Caller list: 21 Caller list edit: 21 Call share: 16 Call waiting: 16 Call Waiting Caller ID: 16 Chain dial: 17 Character entry: 25 Conference calls: 24 Control type: 13
D Date and time: 14
Display
Contrast: 19 Language: 14
E Error messages: 27 H Handset
Deregistration: 30 Locator: 24 Registration: 30
I Intercom: 24 K Keytones: 19 M Making calls: 15
Missed calls: 21 Mute: 16
P Pause: 15
Phonebook: 17 PIN: 30 Power failure: 11 Power on/off: 14 Privacy mode: 19
R Recall/flash: 16
Redialling: 15 Ringer tone: 18
T Time adjustment: 18
Transferring calls: 24 Troubleshooting: 27
V Voice mail: 23
Vol ume
Receiver: 15 Ringer (Handset): 16
W Wall mounting: 31

Index

33
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Notes
34
Page 35
TG161x_171xE(e).book Page 35 Thursday, February 17, 2011 3:25 PM
Notes
35
Page 36
TG161x_171xE(e).book Page 36 Thursday, February 17, 2011 3:25 PM
IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If you still have any problems, please call the Panasonic DECT Helpline
0844 844 3898 (U.K.)
01289 8333 (Ireland) or contact us through our website:
www.panasonic.co.uk
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2011
PNQX3729ZA TC0111MU1021 (A)
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