Panasonic KXTG1401E, KXTG1404E, KXTG1402E, KXTG1403E Operating Instructions

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Model shown is KX-TG1401.

This unit is compatible with Caller ID. You must subscribe to the
appropriate service offered by your service provider/telephone
company.

Operating Instructions

Digital Cordless Phone

Model No. KX-TG1401E

KX-TG1402E

KX-TG1403E
KX-TG1404E

Table of Contents

Introduction ......................................................... 2

Preparation .......................................................... 6

Making/Answering Calls ................................... 11

Phonebook......................................................... 12

Useful Telephone Settings ............................... 14

Caller ID Service ................................................ 17

Multi-unit Operation .......................................... 18

Useful Information............................................. 19

Charge the batteries for about 7 hours before initial use.

Please read these operating instructions before using the unit and
save them for future reference.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

PNQX2850ZA DC0510DA0 (A)

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Introduction

Introduction

Product information

Thank you for purchasing a Panasonic digital cordless phone.
Important:

L The suffix (E) in the following model numbers will be omitted in these

instructions: KX-TG1401E/KX-TG1402E/KX-TG1403E/KX-TG1404E

Model composition

KX-TG1401 series

General information

L This equipment is designed for use on the U.K. and Republic of Ireland

analogue telephone network.

L In the event of problems, you should contact your equipment supplier in

the first instance.

Declaration of Conformity:

L Panasonic System Networks Co., Ltd. declares that this equipment is in

compliance with the essential requirements and other relevant
provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products
described in this manual are available for download by visiting:
http://www.doc.panasonic.de

Contact to Authorised Representative:

Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany

Model No.

KX-TG1401 KX-TG1401 KX-TGA131 1

KX-TG1402 KX-TG1401 KX-TGA131 2

KX-TG1403 KX-TG1401 KX-TGA131 3

KX-TG1404 KX-TG1401 KX-TGA131 4

Base unit Handset

Part No. Part No. Quantity

2 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

L Model shown is

KX-TG1404.

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Introduction

Supplied accessories

Accessory item/

No.

Part number

1 AC adaptor/PQLV219EW 1 2 3 4

2 Telephone line cord/

PQJA87S (for U.K.)

3 Rechargeable batteries

4 Handset cover

5 Charger/PNLC1005ZH — 1 2 3

*1 See page 3 for replacement battery information.
*2 The handset cover comes attached to the handset.

12345

Replacement battery information:

L Replace batteries only with a nickel metal hydride (Ni-MH) type of

battery. This model requires 2 AAA (R03) batteries for every handset.
For best performance, we recommend using Panasonic rechargeable
batteries (Model No. P03P or HHR-4NGE).

L Replacement batteries may have a different capacity from that of the

supplied batteries.

*2

Quantity

KX­TG1401

*1

KX­TG1402

1111

2468

1234

KX­TG1403

KX­TG1404

Sales and support information

Customer care centre

L For customers within the U.K.: 0844 844 3898
L For customers within the Republic of Ireland: 01289 8333
L Visit our website for product information: www.panasonic.co.uk
L E-mail: [e-mail]

Direct sales at Panasonic U.K.

L Order accessory and consumable items for your product with ease and

confidence by phoning our Customer Care Centre Monday - Thursday
9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).

L Or go on line through our Internet Accessory ordering application at

www.pas-europe.com

L Most major credit and debit cards accepted.
L All enquiries transactions and distribution facilities are provided directly

by Panasonic U.K. Ltd.

L It couldn’t be simpler!
L Also available through our Internet is direct shopping for a wide range of

finished products, take a browse on our website for further details.

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 3

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Introduction

Important information

General

L Use only the AC adaptor supplied with this product, noted on page 3.
L Do not connect the AC adaptor to any AC outlet other than a standard

220–240 V AC outlet.

L This product is unable to make calls when:

− the portable handset battery(ies) need recharging or have failed.

− there is a power failure.

− the key lock feature is turned on.

− the call bar feature is turned on (only phone numbers stored in the unit

as emergency numbers can be called).

L Do not open the base unit, charger, or handset other than to replace the

battery(ies).

L Consult the manufacturer of any personal medical devices, such as

pacemakers or hearing aids, to determine if they are adequately
shielded from external RF (radio frequency) energy. (The product
operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).) Do not use the product in health
care facilities if any regulations posted in the area instruct you not to do
so. Hospitals or health care facilities may be using equipment that could
be sensitive to external RF energy.

L Care should be taken that objects do not fall onto, and liquids are not

spilled into, the product. Do not subject this product to excessive smoke,
dust, mechanical vibration or shock.

L Only the supplied handset can be used with the base unit. No other

handsets can be registered or used.

Environment

L Do not use this product near water.

L This product should be kept away from heat sources such as radiators,

cookers, etc. It should also not be placed in rooms where the
temperature is less than 0 °C or greater than 40 °C.

Warning:

L To prevent the risk of electrical shock, do not expose this product to rain

or any other type of moisture.

L Unplug this product from power outlets if it emits smoke, an abnormal

smell, or makes unusual noise. These conditions can cause fire or
electric shock. Confirm that smoke has stopped emitting and contact an
authorised service centre.

L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line

cord plug, or allow it to become wet at all. This may cause a fire. If the
telephone line cord plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.

L Do not place or use this product near automatically controlled devices

such as automatic doors and fire alarms. Radio waves emitted from this
product may cause such devices to malfunction resulting in an accident.

L Regularly remove any dust, etc. from the AC adaptor/power plug by

pulling it from the power outlet, then wiping with a dry cloth. Accumulated
dust may cause an insulation defect from moisture, etc. resulting in a fire.

L Do not damage the power cord/plug. This may cause a short circuit,

electric shock, and/or fire.

L Do not touch the plug with wet hands.
L The AC adaptor is used as the main disconnect device. Ensure that the

AC outlet is installed near the product and is easily accessible.

Battery caution

L We recommend using the battery(ies) noted on page 3. USE ONLY

rechargeable Ni-MH batteries AAA (R03) size.

L Do not mix old and new batteries.
L Do not dispose of the battery(ies) in a fire, as they may explode. Check

with local waste management codes for special disposal instructions.

4 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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L Do not open or mutilate the battery(ies). Released electrolyte from the

battery(ies) is corrosive and may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the battery(ies). Do not allow conductive

materials such as rings, bracelets or keys to touch the battery(ies),
otherwise a short circuit may cause the battery(ies) and/or the
conductive material to overheat and cause burns.

L Charge the battery(ies) provided with or identified for use with this

product only in accordance with the instructions and limitations specified
in this manual.

L Only use a compatible base unit (or charger) to charge the battery(ies).

Do not tamper with the base unit (or charger). Failure to follow these
instructions may cause the battery(ies) to swell or explode.

Introduction

For proper treatment, recovery and recycling of old products and used
batteries, please take them to applicable collection points, in accordance
with your national legislation and the Directives 2002/96/EC and 2006/66/
EC.
By disposing of these products and batteries correctly, you will help to save
valuable resources and prevent any potential negative effects on human
health and the environment which could otherwise arise from inappropriate
waste handling.
For more information about collection and recycling of old products and
batteries, please contact your local municipality, your waste disposal
service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.

Notice for product disposal, transfer, or return

L This product can store your private/confidential information. To protect

your privacy/confidentiality, we recommend that you erase the
information such as phonebook or caller list entries from the memory
before you dispose of, transfer, or return the product.

Information for Users on Collection and Disposal of Old Equipment
and used Batteries

1

These symbols (1, 2, 3) on the products, packaging, and/or
accompanying documents mean that used electrical and electronic
products and batteries should not be mixed with general household waste.

2

3

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 5

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact
your dealer or supplier for further information.

Information on Disposal in other Countries outside the European
Union

These symbols (1, 2, 3) are only valid in the European Union. If you
wish to discard these items, please contact your local authorities or dealer
and ask for the correct method of disposal.

Note for the battery symbol

This symbol (2) might be used in combination with a chemical symbol
(3). In this case it complies with the requirement set by the Directive for
the chemical involved.

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Preparation

Preparation

Connections

Base unit

The base unit can be mounted on the wall, if required.

L Use only the supplied Panasonic AC adaptor PQLV219E.
L Use only the supplied telephone line cord. Using another telephone line

cord may not allow the unit to work properly.

30 mm

Charger

Available for:

KX-TG1402/KX-TG1403/KX-TG1404

The charger can be mounted on the wall, if required.
L Use only the supplied Panasonic AC adaptor PQLV219E.

Hooks

(220-240 V AC, 50/60 Hz)

Screws

(Not supplied)

(220-240 V AC, 50/60 Hz)

To telephone line

Hooks

Note:

L Never install telephone wiring during a lightning storm.
L Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the

weight of the adaptor may cause it to become disconnected.

During a power failure

The unit will not work during a power failure. We recommend connecting a
corded-type telephone (without AC adaptor) to the same telephone line or
to the same telephone line jack using a T-adaptor. Your Panasonic sales
shop can offer you more information about connection possibilities.

6 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

25 mm

Screws

(Not supplied)

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Preparation

Location

For maximum distance and noise-free operation, place your base unit:

− away from electrical appliances such as TVs, radios, personal
computers, or other phones.

− in a convenient, high, and central location.

Battery installation

Important:

L Use the supplied rechargeable batteries (Part No. HHR-55AAAB or

N4DHYYY00005).

L When installing the batteries:

− Wipe the battery ends (S, T) with a dry cloth.

− Avoid touching the battery ends (S, T) or the unit contacts.

− Confirm correct polarities (S, T).

L If the handset does not automatically turn on after installing batteries,

press {ih} for about 1 second, or place the handset on the base unit
or charger.

Insert the batteries negative (T) end first. Close the handset cover.

Turning the power on/off

Power on

Press {ih} for about 1 second.

Power off

Press {ih} for about 2 seconds.

Battery charge

Place the handset on the base unit or charger for about 7 hours before
initial use.

Battery level

Battery icon Battery level

5

6 Medium

7

Panasonic Ni-MH battery performance (supplied batteries)

Operation Operating time

In continuous use 17 hours max.

Not in use (standby) 150 hours max.

High
L When flashing: Fully charged.

Low
L When flashing: Needs charging.

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 7

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Preparation

Note:

L It is normal for batteries not to reach full capacity at the initial charge.

Maximum battery performance is reached after a few complete cycles of
charge/discharge (use).

L Actual battery performance depends on a combination of how often the

handset is in use and how often it is not in use (standby).

L Even after the handset is fully charged, the handset can be left on the

base unit or charger without any ill effect on the batteries.

L The battery level may not be displayed correctly after you replace the

batteries. In this case, place the handset on the base unit or charger and
let it charge for at least 7 hours.

Controls

Handset

A

B
C

D
E
F

G

H

N

I

J
K

L

M

A Receiver
B Display
C {k} (Phonebook)
D {C} (Talk)
E Navigator

({e}/{v}/{>}/{<})
? (Volume: {e}/{v})

F {R} (Redial/Pause)
G {R} (Recall/Flash)
H Microphone
I {j/OK} (Menu/OK)
J {ih} (Off/Power)
K {C} (Clear)
L {INT}

KX-TG1401:

To stop paging

KX-TG1402/KX-TG1403/
KX-TG1404:

To stop paging/Intercom

M Charge contacts
N Ringer

8 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Preparation

Base unit

A

B

A Charge contacts
B {x} (Locator)

Display

Handset display items

Item Meaning

Within range of a base unit

w

x Paging, intercom mode, or accessing base unit

k Making or answering a call

C Phonebook mode

l Setting mode

5 Battery level

0 New voice mail message received.

L When flashing: Out of range, no registration, or no

power on base unit

*1

(page 18)

Item Meaning

Call bar is on. (page 15)

Direct call is on. (page 15)

Key lock is on. (page 11)

Ringer volume is off. (page 14)

Displayed when you press {#}.

If “BS NO” is selected for standby mode display
(page 14) and the current base unit number is 1, “-1-”
is displayed.

If “HS NO” is selected for standby mode display
(page 14) and the current handset number is 2, “[2]”
is displayed.

4 new calls

When new calls have been received, the display shows the number of
new calls.

*1 Voice mail subscribers only

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 9

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Preparation

Symbols used in these operating
instructions

Symbol Meaning

{j/OK} Press {j/OK}.

i Proceed to the next operation.

{v}/{e}: “ ” Press {v} or {e} to select the words in

quotations.

Example: {v}/{e}: “OFF”

Display language

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “DISPLAY OPT” i {>}
4 {v}/{e}: “LANGUAGE” i {>}
5 {v}/{e}: Select your desired language. i {>} i {ih}

Note:

L If you select a language you cannot read: {ih} i {j/OK} i {v}

i {>} i {v} 3 times i {>} i {v} 2 times i {>} i
{v}/{e}: Select your desired language. i {>} i {ih}

Date and time

1 {j/OK}
2 {v}/{e}: “SETTING BS” i {>} i {*}
3 Enter the current hour and minute (24-hour time entry).

L If you make a mistake, press {C}. Digits are cleared from the right.

4 {>}

L A beep is heard.

5 {>} i {*} 2 times
6 Enter the current date, month, and year.

L If you make a mistake, press {C}. Digits are cleared from the right.

7 {>} i {ih}

10 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Making/Answering Calls

Making calls

1 Dial the phone number. i {C}
2 When you finish talking, press {ih} or place the handset on the base

unit or charger.

Answering calls

1 Press {C} to answer the call.

L You can also answer the call by pressing any dial key from {0} to {9},

{*}, or {#}. (Any key answer feature)

2 When you finish talking, press {ih} or place the handset on the base

unit or charger.

Making/Answering Calls

Redial functions (redialling/storing/editing before
calling/erasing)

1 {R} i {v}/{e}: Select the desired phone number.
2 ■ Redialling:

{C}

■ Storing:

{>} i {v}/{e}: “SAVE TEL NO” i {>} i {j/OK} i Enter
the name (9 characters max.; page 12). i {j/OK}

■ Editing before calling:

{>} i {v}/{e}: “EDIT CALL NO” i {>} i Edit the number.
i {C}

■ Erasing:

{>} i {v}/{e}: “CLEAR”/“ALL CLEAR” i {>} i
{v}/{e}: “YES” i {>} i {ih}

Handset locator

1 Press {x} on the base unit.
2 To stop paging, press {x} on the base unit or press {C} or {INT} on

the handset.

Adjusting the receiver volume

Press {e} or {v} repeatedly while talking.

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long
distance service. Pressing {R} 1 time creates a 3 second pause. Press
{R} repeatedly to create longer pauses.

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 11

Key lock

The handset can be locked so that no calls or settings can be made.
Incoming calls can be answered, but all other functions are disabled while
key lock is on.
Press {j/OK} for about 2 seconds to turn key lock on/off.

Note:

L Calls to emergency numbers cannot be made until key lock is turned off.

Recall/flash

{R} allows you to use the special features of your host PBX such as
transferring an extension call, or accessing optional telephone services.

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For call waiting or Call Waiting Caller ID service users

To use call waiting, you must first subscribe to call waiting from your service
provider/telephone company.
This feature allows you to receive calls while you are already talking on the
phone. If you receive a call while on the phone, you will hear a call waiting
tone.

If you subscribe to both Caller ID and Call Waiting with Caller ID
services, the 2nd caller’s information is displayed after you hear the call

waiting tone on the handset.

1 Press {R} to answer the 2nd call.
2 To switch between calls, press {R}.

Note:

L Please contact your service provider/telephone company for details and

availability of this service in your area.

Phonebook

Phonebook

Adding entries to the phonebook

The phonebook allows you to make calls without having to dial manually.
You can add 50 names and phone numbers.

1 {j/OK} 2 times
2 Enter the party’s phone number (24 digits max.). i {j/OK}
3 Enter the party’s name (9 characters max.). i {j/OK}
4 {ih}

Note:

L When caller information is received and it matches a phone number

stored in the unit’s phonebook, the stored name is displayed.

Character table

Keys Characters Keys Characters

{1} #[ ] * ,–/1{6} MN O6

{2} ABC2 {7} PQRS7

{3} DEF 3 {8} TUV8

{4} GHI 4 {9} WXYZ9

{5} JKL5 {0} (Space) 0

Note:

L To enter another character located on the same dial key, press {>} to

move the cursor to the next space, then press the appropriate dial key.

Editing/correcting a mistake

1 Press {<} or {>} to move the cursor to the right of where you want to

correct the number/character.

2 {C} i Enter the correct number/character.

12 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Phonebook

Making calls/editing/erasing

1 {k} i {v}/{e}: Select the desired entry.
2 ■ Making calls:

{C}

■ Editing:

{>} i {v}/{e}: “EDIT” i {>} i Edit the phone number. i
{j/OK} i Edit the name. i {j/OK}

■ Erasing:

{>} i {v}/{e}: “CLEAR” i {>} i {v}/{e}: “YES” i {>}
i {ih}

One touch dialling (Hot key)

Assigning an entry in the phonebook to a one touch dial key

Dial keys {1} to {9} can each be used as a one touch dial key, allowing you
to dial a number from the phonebook by simply pressing a dial key.

1 {k} i {v}/{e}: Select the desired entry. i {j/OK}
2 {v}/{e}: “HOT KEY REG” i {>}
3 {v}/{e}: Select the desired dial key. i {>}

L If the dial key is already assigned as a one touch dial key, the

displayed number flashes.

4 {v}/{e}: “YES” i {>} i {ih}

Making calls/cancelling a one touch dial assignment

1 Press and hold the desired one touch dial key ({1} to {9}).
2 ■ Making calls:

{C}

■ Cancelling a one touch dial assignment:

{>} 2 times i {v}/{e}: “YES” i {>} i {ih}

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Useful Telephone Settings

Useful Telephone Settings

Guide to handset settings

To customise the handset (general approach):

Menu Sub-menu Page

DISPLAY OPT STANDBY MODE <CLOCK>—

1 {j/OK}
2 Press {v} or {e} to select “SETTING HS”. i {>}

CALL OPT CALL BAR <OFF>15

3 Press {v} or {e} to select the desired item in the handset settings

menu. i {>}

4 Press {v} or {e} to select the desired item in the sub-menu. i {>}
5 Press {v} or {e} to select the desired setting. i {>}

L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.

Note:

L In the following table, < > indicates the default settings.

Menu Sub-menu Page

TIME ALARM SET TIME 14

SET ALARM <OFF>—

RINGER OPT RINGER VOL <level 6>—

*1

EXT RINGER

INT RINGER <RING TYPE 1>—

PAGING <RING TYPE 1>—

ALARM <RING TYPE 1>—

TONE OPT KEY TONE <ON>—

CALL WAITING <ON>—

RANGE ALARM <OFF>—

BATTERY LOW <ON>—

<RING TYPE 1>—

OTHER OPT HSPIN CHANGE <0000>15

RESET HS —15

*1 If you select a melody for the external ringer tone, the ringer continues

to sound until the melody finishes even when another person answers
the call using another phone connected to the same line. If you want the
handsets to stop ringing at the same time, select ringer tone number 1.

*2 Auto talk feature allows you to answer calls simply by lifting the handset

off the base unit or charger. You do not need to press {C}. If you
subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.

Alarm

An alarm sounds at the set time for 3 minutes.

Important:

L Set the date and time beforehand (page 10).

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “TIME ALARM” i {>}
4 {v}/{e}: “SET TIME” i {>}

TALK MODE <TALK TIME>—

LANGUAGE <ENGLISH>10

DIRECT NO 15

SET DIRECT <OFF>—

*2

AUTO TALK

<OFF>—

14 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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5 Enter the desired hour and minute (24 hour time entry). i {>}
6 {v}/{e}: Select the desired setting. i {>} i {ih}

Call bar

Call bar feature prohibits outside calls from being made. When call bar is
turned on, only emergency calls can be made. To store emergency
numbers, see page 16.

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “CALL OPT” i {>}
4 {v}/{e}: “CALL BAR” i {>}
5 Enter handset PIN (default: “0000”).

L If you forget your PIN, see page 21.

6 {v}/{e}: Select the desired setting. i {>} i {ih}

Direct call

Direct call feature allows you to dial a preset phone number simply by
pressing {C}. No dialling is necessary.

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “CALL OPT” i {>}
4 {v}/{e}: “DIRECT NO” i {>}
5 Enter a phone number (24 digits max.). i {j/OK} 2 times
6 {v}/{e}: “ON” i {>} i {ih}

Note:

L When this feature is turned on, only the direct call number can be called.

Useful Telephone Settings

Changing the handset PIN

For security, the handset PIN must be entered when changing certain
settings. If you change the PIN, please write down your new PIN as the unit
will not reveal it to you again.

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “OTHER OPT” i {>}
4 {v}/{e}: “HSPIN CHANGE” i {>}
5 Enter the current 4-digit handset PIN.

L If you forget your PIN, see page 21.

6 Enter the new 4-digit handset PIN.
7 Enter the new 4-digit handset PIN again. i {ih}

Resetting the handset

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “RESET HS” i {>}
4 Enter handset PIN (default: “0000”).

L If you forget your PIN, see page 21.

5 {v}/{e}: “YES” i {>} i {ih}

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Useful Telephone Settings

Guide to base unit settings

To customise the base unit (general approach):

1 {j/OK}
2 Press {v} or {e} to select “SETTING BS”. i {>}

L “INPUT CODE” is displayed.

3 Enter the desired code number. Follow the instructions in the “Feature”

column of the chart.
L To exit the operation, press {ih}.

Code No. Feature (default setting)

{0} Reset base unit to its default settings.

− Enter base unit PIN (default: “0000”).*2 i {>}

{5} Change base unit PIN (“0000”).

− Enter the current 4-digit base unit PIN.

− Enter the new 4-digit base unit PIN.

− Enter the new 4-digit base unit PIN again.

*1

*3

*2

Code No. Feature (default setting)

{6} Call restriction

■ Setting call restriction

− Enter base unit PIN (default: “0000”).
the desired handset number by pressing the
appropriate dial key.
L The selected handset number flashes on the

− {>}

− Enter the phone number to be restricted (8 digits

max.).
L To select a different memory location, press {>}

− {>}

■ Turning on/off call restriction

− Enter base unit PIN (default: “0000”).

L Handset number is displayed. A flashing number

− Enter the desired handset number by pressing the
appropriate dial key to turn on/off. i {>} 2 times

Emergency number (“112”, “999”)

− Enter base unit PIN (default: “0000”).*2 i {*}

■ Storing:

− Enter the emergency number (8 digits max.).

− {>}

■ Editing:

Press {>} to display the desired number. i {C}
i Enter the new emergency number. i {>}

*4

display.

and enter a number.

indicates call restriction is on; a non-flashing
number indicates call restriction is off.

L To select a different memory location, press

{>} and enter a number.

*2

i Enter

*2

*5

16 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Code No. Feature (default setting)

{*} Date and time: page 10

*1 Only the emergency number setting is not reset.
*2 If you forget your PIN, see page 21.
*3 If you change the PIN, please write down your new PIN as the unit will

not reveal it to you again.

*4 Call restriction feature restricts the handset from dialling certain phone

numbers. You can assign up to 10 phone numbers (memory locations
0–9) to be restricted.

*5 Emergency number feature determines which phone numbers may be

dialled while the call bar feature is turned on. A total of 4 emergency
numbers (memory locations 1–4) can be stored.

Caller ID Service

Caller ID Service

Using Caller ID service

Important:

L This unit is Caller ID compatible. To use Caller ID features, you must

subscribe to a Caller ID service. Contact your service provider/telephone
company for details.

Caller ID features

Display indications

L When new calls have been received, the display shows the number of

new calls.
Example: 4 new calls have been received.

L Phone numbers of the last 50 different callers are logged in the caller list.

Example:

*1

*1 Shown when this call has already been viewed or answered.
Press {C} to call back.
L If the unit cannot receive caller information, the following is displayed:

− “OUT OF AREA”: The caller dials from an area which does not provide
a Caller ID service.

− “PRIVATE”: The caller requests not to send caller information.

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Storing/editing/erasing

1 {v}/{e}: Select the desired entry. i {>}
2 ■ Storing:

{v}/{e}: “SAVE TEL NO” i {>} i {j/OK} i Enter the
party’s name (9 characters max.; page 12). i {j/OK} i {ih}

■ Editing:

{v}/{e}: “EDIT CALL NO” i {>} i Press {<} or {>} to move
the cursor to the right of where you want to edit the number. i Edit
the phone number. i {C}

■ Erasing:

{v}/{e}: “CLEAR”/“ALL CLEAR” i {>} i {v}/{e}: “YES” i
{>} i {ih}

Voice mail service

Voice mail is an automatic answering service offered by your service
provider/telephone company. After you subscribe to this service, your
service provider/telephone company’s voice mail system answers calls for
you when you are unavailable to answer the phone or when your line is
busy. Messages are recorded by your service provider/telephone
company, not your telephone.
When you have new messages, 0 is displayed on the handset
depending on your service provider/telephone company. Please contact
your service provider/telephone company for details of this service.

Important:

L If 0 still remains on the display even after you have listened to new

messages, turn it off by pressing {<} for 1 second.

Multi-unit Operation

Multi-unit Operation

Intercom

Available for:

KX-TG1402/KX-TG1403/KX-TG1404

Intercom calls can be made between handsets.

Example: When handset 1 calls handset 2

1 Handset 1:

{INT} i Press {2} (desired handset number).

2 Handset 2:

{C}

3 When you finish talking, press {ih}.

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Useful Information

Useful Information

Transferring calls, conference calls

Available for:

KX-TG1402/KX-TG1403/KX-TG1404

Outside calls can be transferred between 2 handsets. 2 handsets can have
a conference call with an outside party.

Example: When handset 1 transfers a call to handset 2

1 Handset 1:

During an outside call, press {INT}. i Press {2} (desired handset
number).

L The outside call is put on hold.
L If there is no answer, press {INT} to return to the outside call.

2 Handset 2:

Press {C} to answer the page.
L Handset 2 can talk with handset 1.

3 Handset 1:

To complete the call transfer, press {ih}.
To establish a conference call, press {3}.

Transferring a call without speaking to the other handset user

1 During an outside call, press {INT}. i Enter the desired handset

number.
L k flashes to indicate the outside call is on hold.

2 {ih}

L The outside call rings at the other handset.

Note:

L If the other handset user does not answer the call within 30 seconds, the

call rings at your handset again.

Troubleshooting

If you still have difficulties after following the instructions in this section,
disconnect the base unit’s AC adaptor and turn off the handset, then
reconnect the base unit’s AC adaptor and turn on the handset.

Problem Cause/solution

w is flashing. L The handset is too far from the base

I cannot make or receive
calls.

The unit does not ring. L The ringer volume is turned off. Adjust

unit. Move closer.

L The base unit’s AC adaptor is not

connected. Check the connections
(page 6).

L You are using the handset or base unit

in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.

L The handset registration is cancelled.

Register the handset to the base unit
(page 21).

L The base unit’s AC adaptor or

telephone line cord is not connected.
Check the connections.

L The call bar feature is turned on. Turn it

off (page 15).

L You dialled a call restricted number

(page 16).

L The key lock feature is turned on. Turn

it off (page 11).

the ringer volume (page 14).

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Useful Information

Problem Cause/solution

The handset display is
blank.

The handset will not turn
on.

I have changed the
display language to a
language I cannot read.

A busy tone is heard
when {C} is pressed.

Noise is heard, sound
cuts in and out.

I fully charged the
batteries, but 7 still
flashes.

I fully charged the
batteries, but the
operating time seems to
be shorter.

L The handset is not turned on. Turn the

power on (page 7).

L Make sure that the batteries are

installed correctly (page 7).

L Fully charge the batteries (page 7).

L Change the display language

(page 10).

L The handset is too far from the base

unit. Move closer and try again.

L You are using the handset or base unit

in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.

L Move closer to the base unit.
L If you use a DSL/ADSL service, we

recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.

L Clean the charge contacts and charge

again (page 7).

L It is time to replace the batteries

(page 7).

L Clean the battery ends (S, T) and the

charge contacts with a dry cloth, and
charge again.

Problem Cause/solution

Caller information is not
displayed.

Caller information is slow
to display.

I cannot remember the
PIN.

L You must subscribe to a Caller ID

service. Contact your service provider/
telephone company for details.

L If your unit is connected to any

additional telephone equipment,
remove and plug the unit directly into
the wall jack.

L If you use a DSL/ADSL service, we

recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.

L Other telephone equipment may be

interfering with this unit. Disconnect the
other equipment and try again.

L Depending on your service provider/

telephone company, the unit may
display the caller’s information at 2nd
ring or later.

L Move closer to the base unit.

L Change the PIN using the instructions

on page 21.

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Liquid damage

Problem Cause/solution

Liquid or other form of
moisture has entered the
handset/base unit.

Caution:

L To avoid permanent damage, do not use a microwave oven to speed up

the drying process.

Registering the handset to the base unit

L Disconnect the AC adaptor and

telephone line cord from the base unit.
Remove the batteries from the handset
and leave to dry for at least 3 days.
After the handset/base unit are
completely dry, reconnect the AC
adaptor and telephone line cord. Insert
the batteries and charge fully before
use. If the unit does not work properly,
contact your nearest Panasonic service
centre.

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “REGISTRATION” i {>}
4 {v}/{e}: “REGISTER HS” i {>}
5 Press and hold {x} on the base unit for about 5 seconds.

L If all registered handsets start ringing, press {x} to stop, then start

again from step 1.

L The rest of the procedure must be completed within 4 minutes.

6 {v}/{e}: Select a base unit number. i {>}
7 Wait until “BS PIN” is displayed. i Enter the base unit PIN (default:

“0000”). i {>}

Useful Information

L If you forget your PIN, see page 21.
L When the handset has been registered successfully, w stops

flashing.

L If w is still flashing, start again from step 1.

Changing the handset PIN

1 {j/OK}
2 {v}/{e}: “SETTING HS” i {>}
3 {v}/{e}: “OTHER OPT” i {>}
4 {v}/{e}: “HSPIN CHANGE” i {>}
5 {*}{7}{0}{0}{0}
6 Enter the new 4-digit handset PIN.
7 Enter the new 4-digit handset PIN again.
8 {ih}

Changing the base unit PIN

1 {j/OK}
2 {v}/{e}: “SETTING BS” i {>}
3 {5}
4 {*}{7}{0}{0}{0}
5 Enter the new 4-digit base unit PIN.
6 Enter the new 4-digit base unit PIN again.
7 {ih}

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Useful Information

Specifications

■ Standard:

DECT (Digital Enhanced Cordless Telecommunications)

■ Number of channels: 120 Duplex Channels

■ Frequency range: 1.88 GHz to 1.90 GHz

■ Duplex procedure:

TDMA (Time Division Multiple Access)

■ Channel spacing: 1,728 kHz

■ Bit rate: 1,152 kbit/s

■ Modulation:

GFSK (Gaussian Frequency Shift Keying)

■ RF transmission power:

Approx. 10 mW (average power per channel)

■ Voice coding: ADPCM 32 kbit/s

■ Power source: 220–240 V AC, 50/60 Hz

■ Power consumption:

Base unit:

Standby: Approx. 0.9 W
Maximum: Approx. 2.8 W

Charger

Standby: Approx. 0.2 W
Maximum: Approx. 2.8 W

■ Operating conditions:

0 °C–40 °C, 20 %–80 % relative air humidity (dry)

■ Dimensions:
Base unit: Approx. 103 mm × 104 mm × 58 mm
Handset: Approx. 148 mm × 50 mm × 33 mm
Charger

*1

:

*1

: Approx. 87 mm × 75 mm × 53 mm

■ Mass (weight):
Base unit: Approx. 120 g
Handset: Approx. 120 g
Charger

*1 KX-TG1402/KX-TG1403/KX-TG1404

Note:

L Design and specifications are subject to change without notice.
L The illustration in these instructions may vary slightly from the actual

product.

*1

: Approx. 60 g

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Useful Information

Conditions of guarantee

This guarantee is in addition to and does not in any way affect any
statutory or other rights of consumer purchasers. If within the applicable
guarantee period, the product proves to be defective by reason of
faulty design, workmanship or materials, we undertake subject to the
following conditions to have the defective product (or any part or parts
there of) repaired or replaced free of charge.

1. The product shall have been purchased and used solely within
either the U.K. or R.O.I. and in accordance with standard operating
instructions and the technical and/or Safety Standards required in the
U.K.

2. On being found defective, please consult with the retailer from where

it was purchased for assistance.

3. This guarantee shall not apply to damage caused through fire,
accident, lightning, misuse, wear and tear, neglect, incorrect
adjustment or repair, to damage caused through installation,
adaption, modification or use in an improper manner or inconsistent
with the technical and/or safety standards required in the country
where this product is used, or to damage occurred during transit to
or from the purchaser.

4. If at any time during the guarantee period any part or parts of the
product are replaced with a part or parts not supplied or approved
by us or of an objective quality safe and suitable for the product, or
the product has been dismantled or repaired by any person not
authorised by us, we shall have the right to terminate this guarantee
in whole or in part immediately without further notice.

5. The purchaser’s sole and exclusive remedy under this guarantee
against us is for the repair or replacement of the product or any
defective part or parts and no other remedy, including, but not limited
to, incidental or consequential damage or loss of whatsoever nature
shall be available to the purchaser.

6. This guarantee shall not apply to batteries and any other items of
limited natural life.

7. Our decision on all matters relating to complaints shall be final.
Any product or defective part which has been replaced shall
become our property.

8. The guarantee period applicable to this product shall be 12 months.

Please keep these operating instructions with your receipt.

Panasonic Business Systems U.K.

Receipt No. Date of purchase

Model No. Serial No.

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For your future reference

We recommend keeping a record of the following information to assist with
any repair under warranty.

If your product is not working properly. . .

IMPORTANT!

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

Sales Department:

Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP

1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.

(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)

4 Read troubleshooting page in the Operating Instructions.

If you still have any problems, please call the Panasonic
DECT Helpline

0844 844 3898 (U.K.)

01289 8333 (Rep of Ireland)

or contact us through our website:
www.panasonic.co.uk

Copyright:

This material is copyrighted by Panasonic System Networks Co., Ltd., and
may be reproduced for internal use only. All other reproduction, in whole or
in part, is prohibited without the written consent of Panasonic System
Networks Co., Ltd.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

© Panasonic System Networks Co., Ltd. 2010